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Liaison OperationRoads in the Woods II
Liaison OperationWebster’s Definitions
≦Liaison: A close bond or connection which facilitates communication for establishing and
fostering mutual understanding and cooperation in a relationship or partnership.
Liaison OperationWebster’s Definitions
≦Relationship: A state of affairs existing between those having dealings.
≦Partnership: One associated with another in an action.
≦Facilitate: To make easier.≦Foster: To promote growth or
development.
Liaison OperationWebster’s Definitions
≦Communication: A process which information is exchanged between individuals
through a common system of symbols, signs or behavior.
Liaison OperationWhat Is Not A Liaison
≦Proxy: Authority or power to act for another.
Liaison OperationWhat A Liaison Is
≦A Liaison is a connection
Liaison OperationAn Example of a Liaison
≦A Liaison functions some what like a Pastor.
Liaison OperationHistory
≦2002 USFS Made the “Proposal”≦WYDOT Was Not Interested
≦Late 2002, WYDOT Agrees to 1 Liaison≦USFS Counters for 2 Liaisons
≦WYDOT & FHWA Grudgingly Agree≦Early 2003, 2 Liaisons Are Hired
Liaison OperationLiaison Interviews
≦Interview Panel Was Created From 3 Agencies
≦Interviewing Was Difficult - Agencies Were Looking for Their Own Interests
≦Spring of 2003, Selection Was Made
Liaison OperationThe 3-Headed Monster
≦The Reality - the Liaison will be connecting the 3 Headed Monster - this will be difficult
≦Communication will be next to impossible…
≦WYDOT - FHWA - USFS
Liaison OperationCommon Ground of a Liaison & a Pastor
≦He connects people to people≦He communicates weekly for establishing and fostering mutual understanding and
cooperation in a relationship≦He defines the mission, roles, and purpose
for a functional relationship≦He can provide wisdom and bring about
good≦He will put you to work
Liaison OperationThings That a Pastor Is Not
≦He is not the husband, the wife or the parent.
≦He does not wash the clothes, do the dishes or mow the lawn
≦He doesn’t change the diapers or coach little league soccer
≦He does not bring home the bacon or pay the bills
Liaison OperationWhat Can We Learn From This
≦We as agencies must be responsible≦We as agencies must be trustworthy≦We as agencies must attend meetings
when invited≦We as agencies must produce the work for
the common good≦We must allow the Liaison to delegate the
work for effectiveness purposes
Liaison OperationCommunication Is The Connection
≦Communication is the friction that keeps everything together.
≦Communication must be tactful and accurate.
≦Communication must be understood.
Liaison OperationUnintended Consequence
≦Failure to Connect
Liaison OperationIntended Success
≦Award≦Customer Satisfaction
≦Benefits