Lib-Value: Can We Determine the Value of Academic Libraries? Paula Kaufman, UIUC Texas Library...
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Lib-Value: Can We Determine the Value of Academic Libraries? Paula Kaufman, UIUC Texas Library Association April 25, 2013 COSTS BENEFIT S WHAT WE GIVE (INVESTMENT) ROI (WORTH ) WHAT WE GET (RETURN) Copyright 2000 Resource Management Systems, Inc. All rights reserved. LibValue Value, Outcomes, and Return on Investment of Academic Libraries
Lib-Value: Can We Determine the Value of Academic Libraries? Paula Kaufman, UIUC Texas Library Association April 25, 2013 COSTSBENEFITS WHAT WE GIVE (INVESTMENT)
Lib-Value: Can We Determine the Value of Academic Libraries?
Paula Kaufman, UIUC Texas Library Association April 25, 2013
COSTSBENEFITS WHAT WE GIVE (INVESTMENT) ROI (WORTH) WHAT WE GET
(RETURN) Copyright 2000 Resource Management Systems, Inc. All
rights reserved. LibValue Value, Outcomes, and Return on Investment
of Academic Libraries
Slide 2
Presentation Outline Why try to demonstrate value? Background:
Phases 1 & 2 Phase 3 LibValue LibValue Tools Still to be done
Concluding remarks
Slide 3
The Need It used to be that the way you put together a library
budget was to look at like-institutions and then argue for a little
more. Now my provost is saying to me, If I give you X dollars, what
is the return on investment to the University? ? T. Scott Plutchak,
Librarian, University of Alabama at Birmingham It used to be that
the way you put together a library budget was to look at
like-institutions and then argue for a little more. Now my provost
is saying to me, If I give you X dollars, what is the return on
investment to the University? ? T. Scott Plutchak, Librarian,
University of Alabama at Birmingham
Slide 4
Why? No longer about telling the university you need us Its
about demonstrating you need us for the important conversations and
decisions
Slide 5
ROI Phases 1 and 2 Faculty Grant Research Cycle LIBRARY Conduct
Research Obtain Grants Write Articles Write Reports & Proposals
Write Articles Write Reports & Proposals Obtain Grants Conduct
Research Library
Slide 6
Phase 1 Findings: ROI for University of Illinois Grants (2006)
$4.38 grant income for each $1.00 invested in library Based on % of
faculty who rated citations in proposals from library as important
to the proposal x % of proposals funded $4.38 grant income for each
$1.00 invested in library Based on % of faculty who rated citations
in proposals from library as important to the proposal x % of
proposals funded
Slide 7
Phase 2: Going Global
Slide 8
Phase 2: ROI Findings
Slide 9
Phase 3: Lib-Value Multiple institutions using multiple methods
to measure multiple values for multiple stakeholders ARL LibValue
Value, Outcomes, and Return on Investment of Academic
Libraries
Slide 10
Current Projects Books and Ebooks Special Collections
Information Commons TeachingLearning Comprehensive Library Reading
and Scholarship Tools Website & Value Bibliography LibValue
Value, Outcomes, and Return on Investment of Academic
Libraries
Slide 11
Books & Ebooks What is your preferred form at this moment
for a scholarly book? n=114 n=15
Slide 12
I rate the value of the information in the E-book(s) as: Books
& Ebooks N=516
Slide 13
Percent of Readings from Ebooks N=202, UIUC, April 2012
Slide 14
*Use data available from 82% of ebook publishers Cost and Use
Data for Ebooks 2008-2011 Fiscal Year #Ebooks (Cumulative) Amount
Spent #Ebooks Added from Previous Year Avg. $ per new Ebook Total
UsesCost Per Use 2007292,002$185,991
2008345,186$224,04727,531$8.14151,089$1.48
2009411,364$204,67866,178$3.09251,273$0.81
2010484,768$383,16773,404$5.22563,871$0.68
2011614,203$732,725129,435$5.66709,944$1.05
Slide 15
Use Frequency By Publisher: Average Uses per Ebook
Slide 16
Low cost-per-ebook purchase & use More cost effective to
lend, store & preserve than print Offer greater accessibility
& availability to users Provide broader collection variety due
to low cost, package purchases & lower facilities &
staffing costs; Often no need to purchase multiple copies Value of
Ebooks to the Library
Slide 17
24/7 accessibility from anywhere Found using multiple search
engines Nice to Have (12.6%) or Need to Have (54.8%) Not likely to
be shared with colleagues, printed out, or be used in cut and paste
Most likely to be read from the screen or briefly reviewed Value of
Ebooks to Users
Slide 18
Conclusions Ebooks value to library Financial Circulation,
maintenance preservation less expensive than print Useful to
patrons Ebooks value to patrons Accessibility & availability
Portability Search & navigation capabilities There is still
plenty of room for improvement!
Slide 19
Albert Dutch Roth Digital Photograph Collection 1890-1974
Digital Special Collections Value Creation Outreach
Slide 20
Digital Special Collections 00:04:52 Average Time per Visit
11.18 Average Page Views per Visit Unique visits log data from
August 2010 to November 2011
Slide 21
States from which the collection was accessed: 45 + District of
Columbia Digital Special Collections LibValue Value, Outcomes, and
Return on Investment of Academic Libraries
Slide 22
Information Commons Equipment Use
Slide 23
Information Commons
Slide 24
I had a girl last week working at the desk in the commons help
me research ideas for an English project. She was fantastic.
Findings: Student Survey Commons 74% of respondents said using the
Commons helped them do better in class They have a friendly staff
willing to help when needed. Information Commons
Slide 25
In a typical semester, I save time by using the library to
support my teaching. 65% of instructors said that using the Library
to support t heir teaching saves them time. 63% said it saves them
money. Teaching
Slide 26
$0 $50 or less +$1001 Teaching In a typical semester, using the
library saves me money that I might have spent on materials to
support my teaching or my students learning. +$1000 $0 $50 or
less
Slide 27
Learning Goals Improve first-year students research skills
Offer a friendly face to the Library Explore possible effects of
providing instruction over the long-term Develop tools to assess:
Student comfort Knowledge of research tools Summative
knowledge
Slide 28
Learning Workshop Pilot Study - Sessions English 104, UTK
Libraries, Spring 2012 1.Ice-breaking Entering the research
community Scholarly v. popular resources 2.Types of resources
Article, journal, database, book When to use Google Developing
keywords 3.Physical Library Orientation to Hodges Library Scavenger
Hunt Assessment of skills required
Slide 29
Learning Initial Reports from pilot project participants
indicate helpfulness of program The best part about these workshops
is that I learned a lot of information about research that I can
use for the rest of my years at UT. It showed me the resources that
I have here and how I can use them and as freshman, that is very
helpful. I felt I learned a lot and my confidence in researching
for my English paper and for other classes improved.
Slide 30
Scholarly Reading UK, n=1189, June 2011; UIUC,n=639 April
2012
Slide 31
UK: 6 UK universities June 2011 UIUC: April 2012 Use of Library
Collections for Articles n=639n=775 Scholarly Reading
Slide 32
Publishes more Wins awards Reads more Reads more from the
library For every article cited, reads 27-40 additional articles
Portrait of a Successful Faculty Member Scholarly Reading
Slide 33
% library-provided 0 90 80 70 60 50 40 30 20 10 100 Article
ReadingBook ReadingOther Publication Reading 6 UK universities
n=2117, June 2011 UIUC n=639, May 2012 UK 67 UIUC 56 UK 27 UIUC 24
UK 15 UIUC 11 Scholarly Reading
Slide 34
n=2117, 6 UK universities, June 2011 The Library Book
Collection Supports Young Academics Scholarly Reading
Slide 35
Comprehensive Study Comprehensive Value Faculty survey Fall
2010 (42% rr) Student survey Spring 2011 (98% rr) Contingent Value
In-person use Remote use Journals Books Library instruction Commons
Special Collections Help from professional librarians
Slide 36
Faculty Survey Results (Weighted) Activity Average frequency in
the last 30 days Physical visits2.50 visits (73%) Remote
visits12.31 visits (88%) Total Resources Used During an in-person
visit to the library 6.34 uses Remotely online 14.39 uses Total
Time Spent Using Resources in-person 64 minutes remotely 67
minutes
Slide 37
Student Survey Results (Weighted) Activity Average frequency in
the last 30 days Physical visits5.07 visits (69%) Remote visits4.64
visits (63%) Total Resources Used During an in-person visit to the
library 10.54 uses Remotely online 4.06 uses Total Time Spent Using
Resources in-person 159 minutes remotely 68 minutes
Slide 38
Willingness to Spend Time and Money Getting Resources from
Other Sources In-personRemote Faculty 169 min94min $67$30 Students
35min32min $5$13
Slide 39
Value of the Academic Library (millions of dollars) Annual
Value In-Person Use Remote Use Faculty Time$10.2$14.9 Money$3.4$4.1
TOTAL$13.6$19.0 Students Time$12.0$4.2 Money$11.1$10.3
TOTAL$23.1$14.5
Slide 40
Environmental Impact of Use Getting to The Library % of Faculty
Average Minutes % of Students Average Minutes Walk84%6.2972%8.67
Drive12%4.1711%4.86 Bus1%1.6816%11.84 Other2%1.711%2.09
Slide 41
What if There was no Online Access? Faculty Value of Time Saved
Faculty Value of Resources Saved Student Value of Time Saved
Student Value of Resources Saved Walk $1,423,371 $2,087,636 Drive
$134,805$57,773$189,885$569,655 Bus$4,526$194$671,492$201,448
Other$9,213$7,408 TOTAL $1,571,915$57,967 $2,956,421$771,102
Slide 42
What if There was no Shared Access to Journals? Faculty
Articles Monthly Faculty Annual Total Student Articles Monthly
Student Annual Total Online visit11.63109,0772.85549,030 Online in-
person visit 1.028,3041.45279,331 In-person1.2910,5020.55105,953
TOTAL13.94127,8834.85934,314 Photocopied or printed
3.8535,4081.14219,612 Read not printed 92,475714,702
Slide 43
Value of the Academic Library (millions of dollars)
FacultyStudents Economic In person$13.6$23.1 Remote$19.0$14.5
TOTAL$32.6$37.6 Environmental Remote access$1.6$3.7 Read not
printed$0.1$0.7 Social?? TOTAL$34.3$42.0
Tools ARL LibValue Value, Outcomes, and Return on Investment of
Academic Libraries
Slide 46
Website & Value Bibliography Launched in early 2010 with ~
400 records Two major, several smaller updates March 2013: > 900
records Diverse formats Journal and magazine articles, websites,
books/chapters, reports, presentations, etc. Diverse disciplines
LIS, Higher Education, Environmental Ecology, Business, etc.
LibValue Value, Outcomes, and Return on Investment of Academic
Libraries
Slide 47
Website & Value Bibliography Features Linked Topical Index
featuring unique Controlled Vocabulary Linked Author Index Record
search, sort by type, etc. LibValue Value, Outcomes, and Return on
Investment of Academic Libraries
Slide 48
Can We Determine the Value of Academic Libraries? NOT YET
LibValue Value, Outcomes, and Return on Investment of Academic
Libraries
Slide 49
Can We Determine the Value of Academic Libraries? NOT YET But
were beginning to build models to demonstrate value LibValue Value,
Outcomes, and Return on Investment of Academic Libraries
Slide 50
More details and database available on the project website:
http://libvalue.cci.utk.edu/