Library and Information Library and Information Technology CollaborationTechnology Collaboration

Suzanne E. ThorinSuzanne E. ThorinRuth Lilly University Dean of University Libraries andRuth Lilly University Dean of University Libraries and

Associate Vice President for Digital Library DevelopmentAssociate Vice President for Digital Library DevelopmentIndiana UniversityIndiana University

August 7, 2004August 7, 2004

Indiana University

Indiana University

University of Georgia

Arizona State University

--Copyright Suzanne E. Thorin 2004. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

Types of CollaborationTypes of Collaboration

MergersMergers IT and LibrariesIT and Libraries

Ferguson, C., Spencer, G., and Metz, T. “Greater Than the Sum Ferguson, C., Spencer, G., and Metz, T. “Greater Than the Sum of It’s Parts: The Integrated IT/Library Organization,” of It’s Parts: The Integrated IT/Library Organization,” EducauseEducause, , May/June 2004. May/June 2004. http://www.educause.edu/ir/library/pdf/erm0432.pdfhttp://www.educause.edu/ir/library/pdf/erm0432.pdf

PartnershipsPartnerships VisionVision ProgramsPrograms PersonnelPersonnel BudgetBudget SpacesSpaces

History of IU Libraries/IT History of IU Libraries/IT PartnershipsPartnerships

1992

1993

1997

1998

2003

2004

Library Electronic Text Resource Service Library Electronic Text Resource Service

(LETRS)(LETRS)

INforumINforum

Library Information Technology (LIT)Library Information Technology (LIT)

Digital Library Program (DLP)Digital Library Program (DLP)

Information Commons (IC)Information Commons (IC)

Research Commons (RC)Research Commons (RC)

The BeginningThe Beginning

LETRS (Library LETRS (Library Electronic Text Electronic Text Resource Service)Resource Service) Created in September Created in September

1992 in response to an 1992 in response to an expressed need on the expressed need on the part of the humanities part of the humanities faculty for computing faculty for computing supportsupport

Became a joint program Became a joint program with University with University Computing Services in Computing Services in May 1993May 1993

1992

LETRSLETRS

LETRS has three distinct functions:LETRS has three distinct functions:1)1) Public computing facility dedicated to the Public computing facility dedicated to the

storage and delivery of specialized storage and delivery of specialized resources for the analysis of textresources for the analysis of text

2)2) Production facility dedicated to the Production facility dedicated to the production of searchable electronic text, production of searchable electronic text, primarily using TEI standards and guidelinesprimarily using TEI standards and guidelines

3) Contributes to general system development 3) Contributes to general system development within the Digital Library Programwithin the Digital Library Program

LETRSLETRS

Strengths:Strengths: Services to faculty in convenient location—Main Services to faculty in convenient location—Main

Library (humanities and social sciences collections)Library (humanities and social sciences collections) Opportunity for librarians and technology staff to work Opportunity for librarians and technology staff to work

togethertogether

Outcomes:Outcomes: IU becomes a national leader in electronic text in the IU becomes a national leader in electronic text in the

humanitieshumanities

Issues:Issues: Technology changes/matures—partnership Technology changes/matures—partnership

diminishes temporarilydiminishes temporarily

INforumINforum

INforum: A collaborative program in INforum: A collaborative program in professional development for librarians professional development for librarians and technologists created in 1993and technologists created in 1993 Consisted of 6 ninety-minute program Consisted of 6 ninety-minute program

sessionssessions Programs designed by a joint planning team Programs designed by a joint planning team

of librarians and technologistsof librarians and technologists Audience made up of library faculty and staff, Audience made up of library faculty and staff,

computing professionals, and interested computing professionals, and interested faculty and studentsfaculty and students

1993

INforumINforum

Two themes emerged:Two themes emerged:1)1) The importance of collaboration to the library The importance of collaboration to the library

and information technology professionsand information technology professions

2) The significant challenges that networked 2) The significant challenges that networked and electronic information present to both and electronic information present to both professionsprofessions

INforumINforumStrengths:Strengths: Discovered need for one anotherDiscovered need for one another Commitment to partneringCommitment to partnering

Outcomes:Outcomes: Individuals teamed up to present papers and panel Individuals teamed up to present papers and panel

discussions at national conferences on the theme of discussions at national conferences on the theme of collaboration and partnershipscollaboration and partnerships

““Internet Librarian Conference”—held May 1994Internet Librarian Conference”—held May 1994 ““Networked Information and the Scholar”—held Networked Information and the Scholar”—held

October 1994October 1994

Issues:Issues: Follow up delayed until 1996 when new Vice Follow up delayed until 1996 when new Vice

President for IT and Dean of Libraries arrivedPresident for IT and Dean of Libraries arrived

Library Information Technology Library Information Technology (LIT)(LIT)

Director of Library Information TechnologyDirector of Library Information Technology Joint appointment created in 1997Joint appointment created in 1997 LIT budget jointly funded by University LIT budget jointly funded by University

Information Technology Services (UITS) and Information Technology Services (UITS) and IU LibrariesIU Libraries

1997

Library Information TechnologyLibrary Information TechnologyStrengths:Strengths: Establishes credibility for the Libraries through appointment Establishes credibility for the Libraries through appointment

in Libraries from UITSin Libraries from UITS Provides direct and continuing link to UITSProvides direct and continuing link to UITS

Outcomes:Outcomes: Life-cycle fundingLife-cycle funding Libraries participation and inclusion in the UITS strategic planLibraries participation and inclusion in the UITS strategic plan Libraries become a partner in SAKAI—a national effort to Libraries become a partner in SAKAI—a national effort to

build an open source coursewarebuild an open source courseware

Issues:Issues: Integration of LIT with the Digital Library Program (DLP)Integration of LIT with the Digital Library Program (DLP) Relationship of LIT and DLP—who is in charge of technology Relationship of LIT and DLP—who is in charge of technology

in the Libraries?in the Libraries?

Digital Library Program (DLP)Digital Library Program (DLP)

Digital Library Program: Established in Digital Library Program: Established in 1998, the DLP is a collaborative effort 1998, the DLP is a collaborative effort between the IU Libraries and Office of the between the IU Libraries and Office of the Vice President for Information TechnologyVice President for Information Technology

http://http://www.dlib.indiana.eduwww.dlib.indiana.edu//

1998

Cushman CollectionCushman Collection

Digital Library ProgramDigital Library Program

Strengths:Strengths: Laboratory environment encourages creativity without Laboratory environment encourages creativity without

bureaucracybureaucracy Failures allowed; successes applaudedFailures allowed; successes applauded

Outcomes:Outcomes: Nationally recognized programNationally recognized program Solid funding baseSolid funding base

Issues:Issues: What now?What now?

Integration into the broader library environmentIntegration into the broader library environment

Balance changes in UITS as new players arriveBalance changes in UITS as new players arrive

Information Commons (IC)Information Commons (IC)

Information Commons:Information Commons: Opened September 2003Opened September 2003 Joint effort between the Joint effort between the

Libraries and UITSLibraries and UITS Provides valuable space for Provides valuable space for

collaborative learningcollaborative learning Centrally located place for Centrally located place for

faculty/student interaction, faculty/student interaction, technology training classes, and technology training classes, and access to full-service access to full-service technology and expert helptechnology and expert help

2003

Building a Common FacilityBuilding a Common Facility

Building a Common FacilityBuilding a Common Facility

Information CommonsInformation Commons

The IC is fully integrated and includes:The IC is fully integrated and includes: 250+ workstations 250+ workstations Wireless networking Wireless networking 180+ applications 180+ applications Library reference servicesLibrary reference services IT support resources and consultingIT support resources and consulting Student Technology Centers staffed with Student Technology Centers staffed with

consultants consultants Circulation area for materials, laptops, video Circulation area for materials, laptops, video

equipment, etc.equipment, etc. Multimedia production lab Multimedia production lab IT Training and Education classroom and IT Training and Education classroom and

instruction areas instruction areas Information and Instruction Services Information and Instruction Services Writing tutorial services Writing tutorial services Career reference collection Career reference collection Browsing collection Browsing collection

Information CommonsInformation Commons

Strengths:Strengths: Equal partners—in expertise and financial Equal partners—in expertise and financial

backingbacking

Outcomes:Outcomes: Tremendously successful with students and Tremendously successful with students and

facultyfaculty

Issues:Issues: Need more space/more computers!Need more space/more computers!

Expansion of theExpansion of theInformation CommonsInformation Commons

Information Commons II (IC II)Information Commons II (IC II)

Commons CaféCommons Café

Lobby remodelingLobby remodeling

Information Commons IIInformation Commons II

The IC II will convert an additional 9,611 The IC II will convert an additional 9,611 square feet on the second floor to help square feet on the second floor to help address the overwhelming response to the address the overwhelming response to the Information CommonsInformation Commons

Information Commons IIInformation Commons II

The IC II will consist of:The IC II will consist of: 80+ computer workstations80+ computer workstations Seating and electrical power for 100+ laptop users in Seating and electrical power for 100+ laptop users in

individual and collaborative spacesindividual and collaborative spaces Current, high-use core book collection Current, high-use core book collection Technology consultation during all open hoursTechnology consultation during all open hours Library reference assistance Library reference assistance Black and white and color printingBlack and white and color printing Wireless networkingWireless networking Quiet study space Quiet study space

Lobby & Café CommonsLobby & Café Commons

Research Commons (RC):Research Commons (RC):A Work in ProgressA Work in Progress

The Research Commons will become a one-stop The Research Commons will become a one-stop destination for research support—encompassing destination for research support—encompassing services from the Libraries, UITS, Advanced services from the Libraries, UITS, Advanced Research and Technology Institute, Office of the Research and Technology Institute, Office of the Vice President for Research, statistical consulting, Vice President for Research, statistical consulting, and research services offered by other interested and research services offered by other interested unitsunits

2004

Research CommonsResearch Commons

Services:Services: General Information General Information

Services—Point of EntryServices—Point of Entry Reference and Research Reference and Research

CollectionsCollections Digital Media Production, Digital Media Production,

Delivery, Archiving, and Delivery, Archiving, and Online Delivery of Text Online Delivery of Text and Informationand Information

Research CommonsResearch Commons

Services (cont’d):Services (cont’d): Research compliance, Intellectual Property, Research compliance, Intellectual Property,

and Technology Transferand Technology Transfer Data Analysis and Advanced ComputationData Analysis and Advanced Computation Collaboration and VisualizationCollaboration and Visualization Software Support and Distribution and Software Support and Distribution and

Support for Scholarly WritingSupport for Scholarly Writing

Research CommonsResearch Commons

Outcomes:Outcomes: New configuration and expansion of New configuration and expansion of

Humanities Text Center (formally known as Humanities Text Center (formally known as LETRS)LETRS)

New Opportunity to collaborate and to learn New Opportunity to collaborate and to learn about each otherabout each other

Reaffirmation and strengthening of Reaffirmation and strengthening of partnershippartnership

ConclusionConclusion

Environment continues to change!Environment continues to change!