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October 2019
Sources for this bulletin include:-
Health management and policy alert – King’s Fund Information and Library Service
Department of Health
Cancer Services
Social Care/Carers
Change Management
Children’s Services
Commissioning
Community Services
Dementia
Equality and Diversity
Estates and Facilities
Foundation Trusts
HR/Workforce Development
Staff Engagement
Integrated Care
Leadership
Long-Term Conditions
Medicines Management
Mental Health and Learning Disabilities
NHS (General)
Information, Finance, Pay, Pensions
Older Adult/End of Life
Patient Focus and Public Involvement
Planning and Procurement
Primary Care
Public Health
Quality/Safety/Audit/Governance
Research and Development
Service Improvement and Innovation
Substance Misuse
Sustainability and Transformation Plans
Statistics
Consultations
Journals (Full-Text) (Athens username and password required to access the full-text)
Conferences and Seminars
Bulletins and Newsletters
Correspondence
CONSULTATIONS
NHS (General)
A descriptive analysis of health care use by high-cost, high-need patients in England This paper explores health care use by the top 5 per cent of users of primary and secondary care services by cost.
Report
More detail EU reciprocal healthcare arrangements: Brexit guidance This briefing provides an overview of some of the guidance that the UK government has published on reciprocal health care after Brexit.
Briefing
More detail
Library and Knowledge Management Service –
Current Awareness Bulletins
Health Care Management Keep up-to-date with the latest developments
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Brexit, health and social care explained How could Brexit impact the NHS and social care? What does a no-deal Brexit mean for medicines supply and research? Our newly updated Brexit long read explains what all the issues mean for people and health and care services. Read More The state of care in England In a new blog, Care Quality Commission's Chief Executive Ian Trenholm discusses this year's State of Care. He recognises the hard work of staff and volunteers who care for people across health and social care services, and highlights the providers who are working together in new ways. However, while most care is good, too many people are unable to access good care when they need it. Ian outlines why this year's report focuses on mental health and learning disability services. Read more.
Sustainability and Transformation Plans (STPs)
Commissioning
Foundation Trusts
Mental Health and Learning Disabilities
Universal approaches to improving children and young people’s mental health and wellbeing: short descriptions of interventions identified from the synthesis of systematic reviews This report, and associated documents, summarises the evidence for the effectiveness of universal approaches to improving children and young people’s mental health and wellbeing. The documents are intended for strategic and operational leads, working on children and young people’s mental health.
Report
More detail The state of health care and adult social care in England 2018/19 This year’s report considers the pressures faced by health and social care as a whole – but focuses particularly on inpatient mental health and learning disability services. While the overall quality picture for the mental health sector, which includes community mental health services, remains stable, this masks a real deterioration in some specialist inpatient services. In hospital emergency departments, performance has continued to get worse while attendances and admissions have continued to rise. The stability of the adult social care market remains a particular concern.
Report A manager's guide to criteria-led discharge Criteria-led discharge (CLD) is a process that empowers a competent member of the multidisciplinary team (eg junior doctor, registered nurse, therapist) to discharge a patient when they meet pre-agreed clinical criteria for discharge. This removes the need for the patient to wait for the lead clinician (eg consultant) to approve discharge. This guide to CLD supports managers to implement, sustain and spread CLD, as well as providing context and evidence around the process.
Guide
More detail Clinically-led review of NHS access standards This progress report from the NHS National Medical Director sets out how each of the proposed new access standards in mental health services, cancer care, elective care and urgent and emergency care is being tested and the early learning.
Report
More detail
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National workforce plan for Approved Mental Health Professionals (AMHPs) This document is a resource for agencies wishing to develop their AMHP services and aims to explain the role of AMHPs in mental health services, which will help with recruitment and retention of the role in local areas. It contains a summary of all the current guidance. It is for local authorities, directors of adult and children’s social care, NHS mental health trusts, and integrated care system workforce leads.
Report
More detail ‘Right to be heard’: the government’s response to the consultation on learning disability and autism training for health and care staff This report sets out the government's response to comments about its proposals for mandatory training for health and social care staff so they understand the needs of people with a learning disability and people with autism, and make reasonable adjustments to support them.
Report
More detail Delivering the NHS long-term plan's ambition of ageing well: old age psychiatry as a vital resource This guidance is to help local areas plan and deliver specialist services, led by old age psychiatrists, to meet the needs of older people. It brings together views from older people, service users, carers and a wide range of health and social care professionals.
Guidance
Press release Modern mental health model The Community Mental Health Framework provides an historic opportunity to achieve radical
change in the design of community mental health care by moving away from siloed, hard-to-reach
services towards joined-up care and whole population approaches. It’s a way of working that will
establish a revitalised purpose and identity for community mental health services, while forming
part of the NHS Long Term Plan’s vision for a place-based community mental health model with
modern community services aligned with primary care networks.
New supporting information for inspectors and Mental Health Act reviewers addresses the risk factors of closed environments
We are giving inspectors and their managers new supporting information about how to identify and respond to 'closed cultures' in services.
People are more at risk of abuse and human rights breaches when a service has a closed culture. This new supporting information includes risk factors and warning signs of closed cultures in health and social care settings and how inspectors and their managers should consider and respond to these.
For more information on the purpose of the information and why we are releasing this information now please see the news story on our website.
New blog post by Interim Chief Inspector of Adult Social Care Rob Assall-Marsden
Interim Chief Inspector of Adult Social Care, Rob Assall-Marsden, has also written a blog to update on our restraint, seclusion and segregation in hospitals and care services work. The blog also discusses the information on closed cultures.
Read the blog here.
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Evaluation of Mental Health Interventions Martin Knapp July 2019 Oxford Research Encyclopedias Mental illnesses are highly prevalent and can have considerable, enduring consequences for individuals, families, communities, and economies. Despite these high prevalence rates, mental illnesses have not received as much public policy commitment or funding as might be expected. One result is that mental illness often goes unrecognized and untreated. The resultant costs are felt not only in healthcare systems, but across many other sectors, including housing, social care, criminal justice, welfare benefits, and employment. This article sets out the basic principles of economic evaluation, with illustrations in this mental health context. It also discusses the main practical challenges when conducting and interpreting evidence from such evaluations. View Article
Community Services
Investigation into pre-school vaccinations This investigation sets out the system for providing vaccinations to pre-school children in England. It is prompted by public concerns about the levels of uptake of pre-school vaccinations. It sets out: the current levels of vaccination uptake and cases of disease across England; Public Health England's (PHE's) and NHS England’s understanding of the problem; and PHE’s and NHS England’s response to the problem.
Report
More detail Health visiting in England: a vision for the future This report was developed in response to the government’s request for stakeholder engagement to inform its plans to refresh the health visiting model for England and the Healthy Child Programme, and takes into account the drop in numbers of health visitors over the past four years. It sets out a new model of health visiting and has a particular focus on 15 areas where health visiting can have a high impact on health outcomes.
Report
Press release
Dementia
Estates and Facilities
NHS Property Services NHS Property Services (the Service) manages NHS properties in England. In an inquiry into its operation, the PAC found that the Service lacks the powers of a commercial landlord and has inherited a range of longstanding issues. However, it is unacceptable that 70 per cent of its tenants (NHS organisations and some GPs) do not have rental agreements. Disputes over the accuracy of its bills has led to debt almost tripling to £576 million and a further £100 million being written off. The PAC states that urgent action is needed to overhaul this broken system.
Report
More detail
Leadership
Leadership in strengths-based social care This briefing aims to develop understanding of, and provide practical advice about, leading strengths-based approaches and practice that support adults with social care needs. It builds on the Department of Health and Social Care’s (DHSC) Strengths-based approach: practice framework and practice handbook, which SCIE helped co-author, Think Local Act Personal’s asset-based area and the work of the DHSC-funded Social Care Innovation Network. Free registration is required to access this briefing.
Briefing
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Associated webinar Developing allied health professional leaders: an interactive guide for clinicians and trust boards This is a guide to professional development opportunities and possibilities to help allied health professionals (AHPs) lead at all levels. It describes the common features of the AHP leadership journey, by combining insights and evidence from trust executives and chief AHPs. Its primary audience is aspiring AHP leaders and those with responsibility for developing the AHP workforce.
Guidance
More detail Providers deliver: better care for patients This report considers both the leadership approaches and frontline initiatives that underpin improvements in quality. Through 11 case study conversations, it considers some of the frontline work that has contributed to trusts’ improvements in Care Quality Commission ratings. The report also explores the role of trust leaders in providing an enabling, supportive environment in which this work has been possible.
Report Developing leaders across systems
In a new blog, GP and clinical leader Dr Karen Kirkham explores why leaders in health and care
systems need the ability to lead across boundaries and among communities to successfully deliver
integrated care. It’s a leadership style that will also need to forge closer ties with social care, the
voluntary sector, patients and carers, and the wider landscape of partners such as housing and
education. Working in this way has already seen some great results emerge from Dorset ICS such
as that of a primary care network reducing emergency home visit requests to care homes by 60%
within 1 year. Read on.
Primary Care
Enhancing services as a primary care network
Six practices in East Dorset are working together as a primary care network to broaden their
workforce and provide a more efficient service for their patient population. They have introduced
new responsibilities for roles including clinical pharmacists undertaking medical reviews and
paramedics conducting home visits, with an aim to reduce pressure on GP workload and improve
local GP retention. The changes have resulted in patients reporting an enhanced service in all
aspects of primary care, particularly in terms of diagnostics, musculoskeletal problems and fast
access to all primary care services. Find out more.
Older Adult /End of Life Care
Designing digital skills interventions for older people This report brings together recommendations for designing digital skills interventions for older people with care and support needs. It draws on insights from two pathfinders, which were funded by NHS Digital and supported by Good Things Foundation as part of the Widening Digital Participation programme. The pathfinders generated insights on small system-level changes that can embed digital inclusion in social care support and on factors influencing digital inclusion within social housing schemes.
Report
More detail Delivering the NHS long-term plan's ambition of ageing well: old age psychiatry as a vital resource This guidance is to help local areas plan and deliver specialist services, led by old age psychiatrists, to meet the needs of older people. It brings together views from older people, service users, carers and a wide range of health and social care professionals.
Guidance
Press release
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Medicines Management
Social Care and Carers
Reviewing the case: the right to appeal in adult social care This report looks into how people can challenge decisions about the care and support they receive. It reveals that as few as one in five local authorities have put in place a separate appeals process, with the majority instead relying on a complaints process that can be unfit for purpose. It calls on the government to introduce a statutory appeals process for adult social care and discusses the advantages this system would offer.
Report
Press release
Research and Development
Spatial planning and health: Getting Research into Practice (GRIP): study report The GRIP initiative aims to help local authority public health and planning teams to influence the planning process in an evidenced-based way by ensuring that improvements in health and wellbeing underpin all local plans and the design of local development projects. This study explores the opportunities and challenges of applying the principles in Public Health England's Spatial planning for health: an evidence resource.
Report
More detail
Quality/Safety/Audit/Governance
NHS whistle-blower support scheme to roll out across the country
The NHS in England is to roll out dedicated support for members of staff who raise the alarm on
unsafe practice. Following successful pilots, the NHS will soon offer practical support to any
doctor, nurse, or other worker across the country who needs additional support to build their
career after raising concerns at work. The scheme will offer staff career coaching, shadowing
opportunities, work experience, CV writing advice, interview skills practice and resilience training
to former or current members of staff who have blown the whistle on poor practice.
HR/Workforce Development
Introduction of nursing associates - year 2: evaluation report This evaluation draws on three online surveys of trainee nursing associates (TNAs), which received 2,477 responses in total and 12 deep-dive enquiries. Line managers were also surveyed in the second year of the programme, with 531 responses received. It also draws on the analysis of key programme data, information from the regular TNA communities of practice events, and economic analysis of the programme and role.
Report
More detail The state of medical education and practice in the UK: the workforce report 2019 This report draws on the GMC's medical register data and findings from a new survey on doctors’ workplace experiences. It sets out recommendations to help inform emerging workforce strategies and people plans across the UK. The data shows that the UK’s medical register continues to grow, with many overseas doctors joining our workforce. However, the GMC states that health services must prioritise strategies to retain UK and non-UK trained doctors, and develop supportive workplace cultures with compassionate leaders.
Report Steps to expand placement capacity The NHS long-term plan sets out ambitions to increase the number of people in learning placements across the NHS. To meet these ambitions, employers will have to scale up the ability to offer a safe and high-quality learning environment that supports workforce development. Based on conversations with those organisations that have already grown their capacity, this briefing sets out a series of questions and actions under six key areas, to help employers reflect on what more they can do to increase placement capacity in a way that is sustainable for their organisation.
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Briefing
More detail The role of the NHS provider chair: a framework for development NHS provider chairs were consulted and contributed to the co-creation of the NHS provider chair development framework, which is expected to be widely applied to more effectively and consistently support the recruitment, development and retention of top leadership talent on NHS boards.
Framework
More detail Independent report into sexism at the BMA The BMA commissioned Daphne Romney QC to produce this report after two female doctors alleged sexism and sexual harassment by elected members of the BMA. The report found that some women ‘feel they are undervalued, ignored or patronised because they are women. This applies to both doctors and members of staff.' The BMA has introduced a number of measures to promote equality and tackle discriminatory behaviour.
Report
Press release Volume recruitment in the NHS: themes and recommendations This report, commissioned from Professional Psychology Ltd, outlines recommendations to help modernise recruitment practices in NHS organisations. The report focuses on volume recruitment of nurses and health care assistants (HCAs) as the largest staff groups at all NHS trusts. It includes tips on encouraging equality and diversity through recruitment processes, advice on how to run assessment centres, and recommendations on how to advertise job roles and attract the right staff.
Report
More detail
Staff Engagement
Providers deliver: better care for patients This report considers both the leadership approaches and frontline initiatives that underpin improvements in quality. Through 11 case study conversations, it considers some of the frontline work that has contributed to trusts’ improvements in Care Quality Commission ratings. The report also explores the role of trust leaders in providing an enabling, supportive environment in which this work has been possible.
Report Making the NHS the best place to work: support for engagement to improve our people’s experience at work This resource, developed in partnership with NHS Employers, provides extra support and examples of good practice to those organisations seeking further help with staff engagement.
Resource
More detail
Integrated Care
Integrated care: what physicians need to know about implementing the NHS long term plan This guide outlines how doctors can best influence their local integrated care system. It highlights some best practice and case studies, which will provide food for thought as to how clinicians may approach delivering more integrated health and care.
Guide
NHS Finance, Pay, Pensions and Information Technology
Securing cyber resilience in health and care: progress update 2019 This update is the third in a series of progress reports published by the DHSC since the May 2017
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WannaCry cyber attack. The report highlights the actions taken by the department and its delivery partners to build cyber resilience in health and care. It describes the DHSC's progress over the past 12 months and looks forward to 2020.
Report
More detail
Patient Focus and Public Involvement
Planning and Procurement
Public Health
Get a move on: steps to increase activity levels in the UK This briefing examines the wide range of benefits of physical activity, the current low levels of physical activity in the UK and the significant inequalities that exist in levels of physical activity within the population. Policy recommendations across four core parts of people’s lives – travel, leisure, school and work – set out the steps government and policy-makers should take to increase physical activity levels across the UK.
Briefing
More detail State of the nation 2019: children and young people’s wellbeing This report evaluates wellbeing in children and young people, including statistics on the wellbeing of children and young people in England. It also looks at wider indicators on their happiness with their relationships, self-reported health and experiences with school, and contains an in-depth analysis of psychological wellbeing in teenage girls.
Report
More detail
Change Management
Children’s Services
Cancer Services
Long Term Conditions
Substance Misuse
Drugs Policy The United Kingdom has some of the highest drug death rates in Europe, particularly in Scotland. This report shows how the rate of drug-related deaths has risen to the scale of a public health emergency. It recommends a radical change in approach to UK drugs policy, moving from the current criminal justice approach to a health approach, with responsibility for drugs policy transferring from the Home Office to the Department of Health and Social Care.
Report
Press release
Service Improvement and Innovation
Better care for patients and service users The first report in a new series of biannual reports - Providers deliver - explores how trusts have responded to feedback from the Care Quality Commission in a positive and systematic way, encouraging ideas that have made a difference for patients and service users.
Report
More detail Think Veteran
Charities coordinated by Stoll, a provider of supported housing to vulnerable veterans, have
launched the No Homeless Veterans campaign calling on councils, charities and advice agencies to
‘Think Veteran’ to identify former servicemen and women and signpost them to the enhanced
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support services available. The British Legion has also published guidance to help local authorities
reduce homelessness among the armed forces community. Find out more about the campaign.
Mental illness employment support
A new partnership in South Yorkshire and Bassetlaw ICS is looking to support those with severe
mental illness who want to stay in or find work. With rates of employment lower for people with
mental illness than for those with any other health condition the ICS has awarded funding to an
innovative public and voluntary sector partnership to deliver a new service. This will see an
increase in the number of Individual Placement and Support employment specialists supporting
patients with severe mental illness in finding sustainable employment. Read on.
Using population health management to work differently
Lancashire and South Cumbria ICS are using population health management to crunch data on
demographic and activity trends to forecast population demand on their health and care system.
This new way of working sees them able to establish the cause behind health deterioration in
different population groups and future impact on patients and services. Finding and getting to
these patients early enough could prevent or delay the onset of complex and debilitating
conditions which would not only improve that person’s health but would avoid cost increases
across the NHS and social care sector. Find out more.
Equality and Diversity
Gender equality and the 100-year life: how policymakers can ensure gender equality in the era of extreme longevity This is the second report of the series focusing on how the 100-year life may affect Britain’s society, economy and public services. This report focuses on gender equality and how policy-makers can make the 100-year life work for women. Research conducted by Insuring Women’s Futures on risk patterns highlighted the six 'moments that matter' in the lives of British women – these are used as the basis for this research.
Report
More detail Health and social care and LGBT communities This report finds that too often LGBT people are expected to fit into systems that assume they are straight and cisgender. But the Women and Equalities Committee has found that deep inequalities exist in health outcomes for these communities and that treating them 'the same' as non-LGBT people will not address these poor outcomes.
Report
Press release Structurally unsound: exploring inequalities: igniting research to better inform UK policy This report argues that the UK government's current approach to tackling inequality needs to address the multiple levels of disadvantage that some people face. The report gives many examples where inequalities remain, including within health and life expectancy. The report recommends five cross-cutting themes for the research and policy-making community to consider to effectively tackle structural inequalities in the UK: language, opportunity, understanding evidence, voice, and place.
Report
More detail
Statistics
Mental Health Act statistics: annual figures, 2018-19
Personal wellbeing in the UK: April 2018 to March 2019
Quality and Outcomes Framework: achievements, prevalence and exceptions data 2018-
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NHS workforce statistics: July 2019
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Dementia: comorbidities in patients - data briefing
Action on Smoking and Health (ASH): ending smoking in the UK could lift over a million people out of poverty
Out of area placements in mental health services: July 2019
Mental health services monthly statistics: final July, provisional August 2019
Psychological therapies: reports on the use of IAPT services, England July 2019; final
including reports on the IAPT pilots
Samaritans: better support needed for less well-off middle-aged men to curb high suicide
rate
Older people who died in hospital: England 2017
Journals (Full-Text) An Athens username and password is required to access the full text
Journal of Integrated Care
Conferences and Seminars
Building the dementia pathway: delivering place-based care Wednesday 13 November We're delighted to announce the programme for this event, held in partnership with Alzheimer's Society. Join us to hear about:
updates on what the NHS long-term plan means for dementia
how integrated care systems are designing integrated dementia services
approaches to dementia as a co-morbidity
how to make best use of the workforce and improve personalised care
moving towards a long-term solution for health and care.
Safeguarding Students: Addressing Mental Health Needs 26th November 2019, Manchester Conference Centre Open Forum Events are delighted to announce our Safeguarding Students: Addressing Mental Health Needs Conference. This will follow on from our extremely successful Improving Student Mental Health Outcomes event which took place in May. The conference will expand the conversation to include dedicated keynotes and panel discussions covering:
Parity of esteem between data and human protection; is data protection prioritised over student safety?
The considerable impact of poor student finance provision on young people's mental health - how can legislators improve access to fiscal support at university?
The impact of drug use on student Mental Health.
Innovative new ideas assisted by emerging technologies that are providing platforms for universities to identify mental health issues before they become a crisis.
How social media compounds perfectionist thinking, plus many more... View Event Here
Integrated Care Summit 28
th November 2019, London
The Integrated Care Summit offers delegates the opportunity to exchange knowledge, experience and new ideas in the design and delivery of the integrated care agenda as we work together to pool budgets and join up health and social care across the country. View Event Here
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King’s Fund Annual Conference 27-28 November 2019 The King's Fund annual conference 2019 is a key event in the health and care calendar. This year, the programme will shine a spotlight on how local areas are building important relationships across the system to deliver the NHS long-term plan and population health. Book Tickets
Looked After Children: Safeguarding Welfare-Fulfilling Aspirations 3 December 2019, Manchester This conference formulates part of an extensive event portfolio on children and young people and is the second meeting focusing specifically on the lives of children within the care system. View Event Here
Media & Mental Health: Delivering A Duty of Care 5 December 2019, Manchester This conference will assess the impact of media platforms on mental health and how media industries can deliver a duty of care. Book your tickets
Integrating physical and mental health At our event on Tuesday 4 February, we'll share examples of ways to support people who have both mental and physical long-term conditions. Healthy Minds in Buckinghamshire will tell us how their Improving Access to Psychological Therapies service is working with people with long-term conditions and the impact this is having on their lives. Find out more
Integrated care for people with multiple long-term conditions More than 8 million people in England live with three or more long-term health conditions. At our event on Tuesday 4 February, we'll explore how improving integrated care and joined-up services can have a huge impact on the lives of people with multiple long-term conditions, how they manage their health and wellbeing and how they encounter the health and care system. See the full programme
Improving Patient Safety & Care 2020: Continuous Learning, Measurement & Improvement 13th of February 2020 - RSM, London NHS Improvement are currently developing proposals for the new national patient safety strategy to support the NHS to be the safest healthcare system in the world. The strategy is being developed alongside the NHS Long Term Plan and will be relevant to all parts of the NHS, be that physical or mental health care, in or out of hospital and primary care. View Agenda
DigiHealth UK-Delivering Digital Transformation Conference & Exhibition "NHSX-Transforming NHS Technology for 21st Century Healthcare" 4
th March 2020, London
Open Forum Events invite you to join us at the DigiHealth UK-Delivering Digital Transformation Conference & Exhibition for an update on the latest government proposals to transform the NHS through Digital, Data and Technology. The emphasis of the day will be on the practical: this is an opportunity to hear from a programme of high-level speakers discussing the future policies and implementation strategies for a 21st century healthcare system. View event here
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The Learning Disabilities and Autism: Improving Care Conference & Exhibition 2020 Now Live Thursday, 12th March 2020 - The Bridgewater Hall, Manchester As we enter 2020 join us at the Learning Disabilities and Autism: Improving Care Conference & Exhibition with the hope that by the end of the decade, if not sooner, inequalities will be a thing of the past for people with learning disability and/or autism. View Event Here
Mental Health: Supporting NHS Workforce Resilience Conference & Exhibition 2020 Now Live Tuesday, 17th March 2020 – Manchester Looking after the mental health and wellbeing of staff is paramount in delivering benefits to NHS organisations and ultimately the patients in their care. Join us in March 2020 to discuss and learn more about the NHS’ forward plan to support the resiliency of the workforce. This conference, in continuation with Open Forum's successive years of promoting mental health best practices, will provide invaluable updates and new information on the road map to improved mental health support for NHS staff. Our 2020 series of MH conferences are encouraging initiatives that would see the NHS as well as social services, housing/education providers and the criminal justice system collaborate on MH policy development and care provision to develop truly consistent, cross-sector care.
View event here
Dementia 2020 - The Final Review 28th of April 2020 - RSM, London February 2015 the Prime Minister launched his Challenge on Dementia 2020, which set out to build on the achievements of the Prime Minister’s Challenge on Dementia 2012-2015. The Implementation Plan published on 6th March 2016 outlines how the 50 commitments set out in the Prime Minister’s challenge on dementia 2020 will be met, ensuring that England becomes the world-leader in dementia care, research and awareness by 2020. Dementia 2020 - The Final Review is the last instalment in a series of conferences, providing the opportunity for a conclusive review of the 2020 strategy View Agenda
NHS Long Term Plan 2020 - Transition, Integrate, Improve 29th of April 2020 - RSM, London The NHS Long Term Plan and its accompanying operating model, based on the principles of co-design and collaboration will provide the framework for local planning for the next five years and beyond. Existing commitments in the Five Year Forward View and national strategies for cancer, mental health, learning disability, general practice and maternity will all continue to be implemented in 19/20 and 20/21 as originally planned. Register here
Bulletins and Newsletters
NHS Prescription Services ‘hints & tips’: issue 37
NHS Improvement provider bulletin: 30 October 2019
NHS Improvement costing newsletter: 10 October 2019
NHS Improvement provider bulletin: 16 October 2019
Correspondence
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TRUST LIBRARIES AND STAFF CONTACT DETAILS
Library Service Manager Wendy Townsend
[email protected] Tel. 01926 406749
Outreach Librarian Andy Hough
[email protected] Tel. 024 7696 7928
Caludon Library Caludon Centre, Clifford Bridge Road, Coventry Tel. 02476 967928 [email protected]
Manor Court Library Jepson House, Nuneaton Tel:02476 321 561 [email protected]
Brian Oliver Centre Library Brooklands, Marston Green, Birmingham Tel. 0121 3294923 [email protected]
St Michael’s Library St Michael’s Hospital, Warwick Tel. 01926 406749 [email protected]
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