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Warm Regards From Chief Librarian 1
At Glance 3
Organization Chart 4
Acculturation of Sultanah Bahiyah Library 5
Vision, Mision, Clients Charter 6
Quality Principles 7
Attractions to Visit Sultanah Bahiyah Library 8
Library Opening Hours 9
Matric Card 10
Rules and Regulations 11
Student Dress Code 13
Library Services 14
Loan Eligibility 18
Library Collection 33
Library of Congress Classification Schedule 38
Electronic Resources Services 43
Listing of Databases by Subjects 48
Finding Information at Library 50
Facilities 57
Directory at Library 61
Staff Directory 62
TABLE OF CONTENTS
The Eminent Management University Assalammualaikum and good day to everyone, With great honour, welcome to Sultanah Bahiyah Library. It is my pleasure to let everyone know that we welcome everyone and we are pleased to facilitate you with the learning environment in this University. Indeed, we are grateful to have everyone here as part of Universiti Utara Malaysia Library is essential for everyone to excel in gaining knowledge. As a store-house filled with invaluable knowledge, the library enables students to acquire precious knowledge simply by reading, thinking and studying. Thus, have the ability to make wise decision. This is where life essential capital, with it, we are able to control every aspect of life, be it economy, social as well as politics. Sultanah Bahiyah Library (PSB) caters wide resources of information, learning facilities and professional librarian assistance for all students and the faculty members. Currently, the library owns more than 2.35 millions of resources including printed and non-printed materials as well as the electronics media.
1
WARM REGARDS FROM CHIEF
LIBRARIAN
Electronic media such e-books, e-journals, thesis and dissertation and other documents from the institution such as examination papers, selected newspaper articles are available and accessible anywhere via eResources online. Reading tables, open access and closed carrels, discussion rooms, multi-purpose rooms, internet access, computer lab, prayers rooms, open areas are among the facilities available in the library. At present, the library is upgrading its service, setting up facilities and services at the newly built additional library building. It offers wider space for students to have their learning activities. I hope everyone will take the advantage to use all the facilities provided by the library, from the facilities to the knowledge offered. I wish you all the best in pursuing your dreams, being an honourable member employees as well as educated individual, thus enrich this world with advances of hu-manity. All the best. “SCHOLARSHIP, VIRTUE, SERVICE”
Chief Librarian
Sultanah Bahiyah Library
Universiti Utara Malaysia
2
S ultanah Bahiyah Library was established in July 1984 at UUM temporary Campus located at Tanjung Pauh, Jitra. Later, on the 3rd
of September 1990, the library was relocated to a new building in Sintok Campus. The new library building comprises five-storey building with the measurement of 21,170 square feet is equipped with various facilities such as areas for collections, reading areas, carrel rooms, discussion rooms, smart reading rooms, auditoriums, music carrels, computer terminals and WIFI for internet access. . It is located approximately 48km North of Alor Setar, the capital of Kedah Darul Aman and 10km east of Changlun, a small town along the North-South Highway. The strategic location of the library in the center of Sintok Campus, which is surrounded by administration buildings, students’ residential college, colleges, business complex (the Mall), and cafeteria has made the library the main attraction for the students’ activities. September 21, 1999, was a historical date for the library as it was officially renowned as the Sultanah Bahiyah Library by the KDYMM Sultanah Kedah.
At present, Sultanah Bahiyah Library further expanded its development with the construction of a new additional building to cater to the increasing library users both local and international users.
3
AT GLANCE………..
4
ORGANIZATION CHART
R ecognizing that each user has the responsibility to get the maximum benefit from library services, the library acculturation
was created specifically to foster positive attitudes and behavior among consumers. To ensure the effectiveness of acculturation, the library emphasizes the following elements:
1) To understand that library service is a very important service in the
process of learning.
2) To realize that the efforts to get maximum benefits for library
services are the users’ responsibilities.
3) To realize the library staff members are always ready to help you.
4) To give cooperation to create suitable environment for learning in
the library
5) Appreciate all library facilities
6) Always show good attitude and good behavior inside the library
7) Follow the rules of Universiti Utara Malaysia and Sultanah Bahiyah
Library
8) Uphold the motto and acculturation of Universiti Utara Malaysia.
5
ACCULTURATION OF SULTANAH
BAHIYAH LIBRARY
We pledge to provide services which are efficient, accurate and friendly to fulfill the learning, teaching and research needs.
We strive to acquire all types of library materials needed as references for teaching, learning and researching.
We promise to manage the payment matters adhering to the rules for all services with speed, efficiency and friendly manner
In executing our tasks above, we are willing to accept suggestions and comments from users to ensure customer satisfaction is
achieved.
To provide excellent quality services in assisting learning, teaching and research
To enable Sultanah Bahiyah Library to achieve excellence in terms of management system, professional practices and quality services to users.
6
Vision
Mision
Clients Charter
To provide services in accordance with the customers’ requests
To enhance the level of information literacy abilities through education
programs for users.
To offer and upgrade facilities that are conducive to ensure the library
usage could be optimized.
To ensure information resources are easily assessable and protected.
To ensure the smooth running of library services through maintenance of equipment, network and computer application systems.
To strive towards strengthening information resources development in various formats to accommodate teaching, learning, research and consultation needs. To ensure information resources are processed efficiently following the standards prescribed for easy access. To ensure the implementation of a thorough quality management system following the standards prescribed. To strive in enhancing human resouces competency to provide quality services. To ensure the management of financial allocation and appointment meets the needs of the organization
Committed to offer world class information services to ensure customer
satisfaction. The above aspirations will be accomplished through utilization and
every resource, activities, continuous improvement and the accomplishment of
these objectives:-
7
QUALITY PRINCIPLE
Online information services that facilitate information gathering activities
Learning areas with condusive environment
Facilities for discussion activities and groups study.
Students reference materials collection
Fiction reading materials collection to fulfill students recreational
needs.
A variety of collection such as books, journals, magazines and
media materials for users’ reference
Support facilities such as photocopy services and document printing
from the internet
Computer facilities for the purpose of accessing the internet and
electronic collection of the library
Sultanah Bahiyah Library in Sintok is located on the campus, in the heart of the administrative complex, recreational and academic building. This five-story building and a new additional building offers various facilities, collection and services to support teaching, learning and research at the university. Open to the campus community, Sultanah Bahiyah Library is always committed towards fulfilling the information needs of the user. To achieve the aim, the library offers a collection of books, magazines, journals and electronic resources for the benefi t of users.
8
ATTRACTIONS TO VISIT SULTANAH
BAHIYAH LIBRAY
During Semester
Day Time
Sunday – Wednesday 8.00am – 10.00pm
Thursday 8.00am – 4.30pm
Friday 9.00am – 6.00pm
Saturday 9.00am – 4.30pm
Semester Break
Sunday – Wednesday 8.00am – 5.00pm
Thursday 8.00am – 3.30pm
Friday/Saturday Closed
During Ramadhan Month(Semester)
Sunday – Wednesday 8.00am – 6.00pm
Thursday 8.00am – 4.30pm
Friday 9.00am – 6.00pm
Saturday 9.00am – 4.30pm
• Library will be closed on public holiday The official announcement of the library closing time is made fifteen(15 Minutes) before the library operation time ends, and users are required to leave the library after hearing the announcement.
9
LIBRARY OPERATING HOURS
You must bring the matric card as you enter the main library entrance. This is because the library uses the Integrated Building Security System (IBSS).
10
MATRIC CARD
1. Only library members and those approved by the Chief Librarian are allowed to use the library.
2. Members have to present their membership card when asked to do
so by the library staff. 3. Users are not allowed to eat, drink, smoke, make noise, sleep or
disturb the peace of the library. 4. Defacing, damaging and destroying library properties or any related
acts is considered illegal. Library members will have to pay double the cost of the actual damage.
5. All members of the library must abide by the rules and regulations. 6. Every library user has to follow the dress code of the university. 7. Library users are strictly prohibited from bringing into the library
electronic equipment like walkman, camera, etc. with the exception of laptop computers.
8. Library users are prohibited from using mobile phones, in a manner
which violates decorum in the library. 9. Every member has to abide by the limit set for the number of
books borrowed and is responsible for the returning of books borrowed on/before the due date.
10. Fines will be imposed on late returns of materials borrowed.
11
RULES AND REGULATIONS
11. Each borrower is responsible for the items borrowed. For each item that is lost, a member has to pay double the cost of the item lost. Whenever a replacement is not possible, the Library Committee will decide on the cost of the replacement.
12. Library users are not allowed to bring in bags, folders, etc. inside
library building. 13. Library users have to present their belongings including handbags/
folders for inspection at exit checkpoint. 14. Changes of addresses must be reported immediately to the library. 15. Reservation of study places or seats is not permitted. Any items left
on the table for more than 30 minutes will be taken away by the library staff. The library will not be responsible for the loss or damage of any personal items.
16. Library users are solely responsible for their personal belongings
brought into the library.
17. All counter services will be closed 15 minutes before library closing
time. The bell will be rung twice to indicate the closing time. All library users are expected to leave the library immediately.
18. The library staff has the right to ask at any time, users to leave the
library if the users misbehave/disobey the Library Rule and Regulations.
19. Disciplinary action will be taken against library users who are found
with material from the library collection, without the proper authorization.
(as approved by the Library Committee on 17 November, 1985 with amendments on 29 September, 1999 and 2 June, 2005)
12
Library users are subject to the Universiti Utara Malaysia Dress Code Policy
13
STUDENT DRESS CODE
A) CIRCULATION SERVICES AND READER SERVICES
Sultanah Bahiyah Library Membership
Generally, all the staff and students of Universiti Utara Malaysia are automatically library members. However, for undergraduate students, you have to follow the Library Orientation Program and pass a written test first. As a registered user, you will be given a STUDENT / STAFF card which entitles you to use all the facilities and services at the library. Please display your card when dealing with staff in the library. The student is entirely responsible for the security of student card while being in library.
Public Member Individual / organization other than Universiti Utara Malaysia can apply Sultanah Bahiyah Library membership. To become a member you need to register at the Circulation and Reader Service Division office, Sultanah Bahiyah Library during office hours and bring 2 photographs measuring 2 x 38cm (driver’s license size). For organization member, the pictures are not needed. There are two categories of library membership namely Referring Member and Borrowing Member. The rate of the fees charged are as follows: -
REFFERING MEMBER FEE RATE
Officer Government / Statutory Body/Student of Institute of Higher Learning (IPT) and other Individual
Annual Fee/year: 100.00
Organization member Annual Fee/year: 250
Universiti Utara Malaysia Pensioner
Annual Fee/ year : exempted
14
LIBRARY SERVICES
BORROWING MEMBER FEE RATE
Officer Government / Statutory Body/Student of Institute of Higher Learning (IPT) and other Individual
Annual fee/ Year: RM100.00
Borrowing Fee: RM75.00 for a book. Maximum of 5 books.
Organisation Member Annual fee/ Year: RM100.00
Borrowing Fee: RM75.00 for a book. Maximum of 5 books.
UUM Pensioner Annual fee/ exempted Deposit Money: RM75.00 for a book Maximum of 5 books
Alumni Annual fee: RM50.00 Borrowing fee: RM75.00 for a book. Maximum of 5 books
OUM Students 1– Undergraduate
2– Postgraduate
Annual Fee: RM120.00
Deposit Money: RM200.00 for two books. Maximum 5 books
Annual fee: RM120.00
Deposit money: RM200.00 for four books. Maximum of 5 books
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BORROWING SERVICES
Sultanah Bahiyah Library offers borrowing and returning services to all its Universiti Utara Malaysia registered members. These services enable the users to borrow books out of the library according to the numbers and duration designated by the library.
Books or monographs from the General Collection, Red Spot Collection, Northern Triangle Collection and Entrepreneurship and Small Business Collection.
Non-book items such as c a s s e t t e s , C D - R O M , d i s k e t t e s , v i d e o s , transparencies and kits that are placed in the Special Collection.
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ITEMS
AVAILABLE FOR
BORROWING
BOOK AUDIOVISUAL
BORROWING PROCESS FOR LIBRARY MATERIALS
The borrowing process at Sultanah Bahiyah Library uses the self-check machines. Users are required to bring their matric/ staff card when doing transactions. Users are required to bring their matric/ staff card when doing borrowing transactions of library items. Users are not allowed to use matric cards that belong to somebody else when borrowing resources from the library. The steps when borrowing books using the self-check machines are as follows:-
1. Acquire materials from the shelves at General Collection (level 1, New library building). Borrowing can be done from self-check machines on Level 2.
2. Touch your matric card onto the smart card reader
3. Key in password- example 830411
4. Click LOGIN
5. Choose the language for the transaction
6. Place your ITEM/BOOK at the reader
7. Wait until the status change to SUCCESSFULL
8. Click EXIT
9. Take the books along with the returning date receipts.
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UNDERGRADUATE
General Collection 10 Copies / 14 Days
Entrepreneurship 1 Copy / 14 Days
NorthernTriangle 1 Copy / 2 Hours
Cassette & Kit 15 Copies / 3 Hours
Diskette 5 Items / 14 Days
CD-ROM 5 Items / 14 Days
Transparencies 5 Items / 3 Hours
Video 5 Items / 3 Hours
MEDIA
OFF CAMPUS STUDENT
General Collection 10 Copies / 30 Days
Entrepreneurship 1 Copy / 14 Days
Northern Triangle 1 Copy / 2 Hours
Cassette & Kit 15 Copies / 3 Hours
Diskette 5 Items / 14 Days
CD-ROM 5 Items / 14 Days
Transparencies 5 Items / 3 Hours
Video 5 Items / 2 Hours
MEDIA
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LOAN ELIGIBILITY
POSTGRADUATE
General Collection 20 Copies / 30 Days
Entrepreneurship 1 Copy / 2 Hours
Northern Triangle 1 Copy / 14 Daysi
MEDIA
Video & Transparencies 5 Copies / 3 Hours
Kit & Cassette 15 Items / 3 Hours
Diskette 5 Items / 14 Days
CD-ROM 5 Items / 14 Days
OUM STUDENT
Undergraduate
General Collection 2 Copies / 14 Days
Postgraduate
General Collection 2 Copies / 14 Days
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PERMANENT ACADEMIC STAFF
General Collection 30 Copies / 90 Days
Entrepreneurship 3 Copies / 2 Hours
Northern Triangle 3 Copies / 60 Days
MEDIA
Video & Transparencies 5 Items / 7 Days
Kit & Cassette 15 Items / 7 Days
Diskette & CD-ROM 15 Items / 60 Days
PART TIME ACADEMIC STAFF
General Collection 15 Copies / 30 Days
Entrepreneurship 3 Copies / 2 Hours
Nortern Triagle 3 Copies / 60 Days
MEDIA
Video 3 Items / 7 Days
Transparencies 5 Items/ 7 Days
Cassette, Kit & CD-ROM 10 Items / 7 Days
Diskette 10 Items / 30 Days
20
TEMPORARY ACADEMIC STAFF AND TUTOR
General Collection 15 Copies / 60 Days
Entrepreneurship 3 Copies / 2 Hours
Northern Triangle 3 Copies / 60 Days
MEDIA
Video 3 items / 7 Days
Kit & Cassette 10 Items / 7 Days
Diskette 10 Items / 30 Days
CD-ROM 5 Items / 30 Days
Transparencies 5 Items / 7 Days
ACADEMIC STAFF LOAN
General Collection 30 Copies / 90 Days
Entrepreneurship 3 Copies / 60 Days
Northern Triangle 3 Copies / 2 Hours
MEDIA
Video & Transparencies 5 items / 7 Days
Kit 15 Items / 7 Days
Diskette 15 Items / 60 Days
CD-ROM 10 Items / 60 Days
Cassette 10 Items / 60 Days
21
ACADEMIC STAFF SABBATICAL LEAVE
General Collection 20 Copies / 90 Days
STAFF SABBATICAL LEAVE (UNDERGRADUATE)
General Collection 15 Copies / 30 Days
Entrepreneurship 1 Copy / 14 Days
Northern Triangle 1 Copy / 2 Hours
MEDIA
Video & Transparencies 5 Item / 3 Hours
Kit 15 Item / 3 Hours
Cassette 10 Item / 60 Days
Diskette 5 Item / 14 Days
CD-ROM 5 Item / 3 Days
22
STAFF ON SABBATICAL LEAVE (MASTER & POST-DIPLOMA)
General Collection 15 Copies / 60 Days
Entrepreneurship 3 Copies / 60 Days
Northern Triangle 1 Copy / 2 Hours
MEDIA
Video & Transparencies 15 item / 60 Days
Kit 15 Item / 7 Days
Cassette 10 Item / 60 Daysi
CD-ROM & Diskette 15 Item / 60 Days
23
RETURNING PROCESS FOR LIBRARY MATERIALS
All users must return the item borrowed on the due date or before. Reminder via email to return materials is just a courtesy of the Sultanah Bahiyah Library. Failure to accept and acknowledge the warning does not exempt the user from the responsibility of returning the materials at the specified date. Users can also check the borrowing items due date information using eQuip through the library website. The process of returning items borrowed from the Sultanah Bahiyah Library uses the Book Drop machines. The library has provided a total of 3 Book Drop machines to facilitate users in returning the items borrowed. The steps when returning the items using Book Drop Machines are as follow:
1. To begin transaction, please touch the screen
2. Choose language
3. Click RETURN BOOK
4. Drop the item item one by one
5. Wait until the status change SUCCESSFULL
6. Click RECEIPT
7. Please take the receipt
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Users will be fined for any delay in returning resources to the library. The fine rate according to resource types is as follows:-
Lost Materials U s e r s w h o l o s e l i b r a r y m a t e r i a l s , c a n c h o o s e to: -
COLLECTION FINE RATE (RM)
General RM 0.20 cents a day
Entrepreneurship and Small Business
RM 0.20 cents a day
Northern Triangle RM 0.20 cents a day
Closed Access RM1.00 for first 15 minutes RM2.00 for the next 15 minutes and the following
Media RM 0.20 cents a day
Replace the lost material together with a processing fee of RM10.00. Pay damages at double the original price of the material lost, For example: - Price of original material - RM100.00 Damages imposed - 200.00
Failure to detect Material at the Shelves Users can make a complaint about this problem by completing the Undetectable Material Complaint Form placed at the Circulation and Reader Services Counters. Staff on duty will help detect material within three (3) working days from the date of the complaint.
25
ONLINE RENEWALS
Users can renew the loan for the copies that are not booked by other users and also those whose loans have not expired. Renewal may be made using two (2) methods: Through the Phone
This service is open to all users. Users need to ensure that the date for renewal is before the expiry of the loan period.
All arrangements can be made over the Information Desk at 04-9283318 or a t t h e C i r c u l a t i o n D i v i s i o n a n d Reader Services at 04-9283372.
Via Online Users can also renew the book loan for copies not reserved by other users. Renewing borrowings online should be made through eQUIP.
Users can make use of this facility if necessary material is currently on loan by other users. Bookings can be made through WebOPAC. The Guide book and library user tips are available at the Information Desk (Level 2) and other locations in the Sultanah Bahiyah Library
Online Booking Service for Materials
26
RECALL SERVICE
email : [email protected]
ROZANA ZAKARIA
Tel : 04-9283328 email : [email protected]
SUPARMAN SUKRI
Tel : 04-9284946
email : [email protected]
Recall is a facility that allows faculty members to get materials borrowed by other users. Academic staff are required to book on-line materials through WebOPAC. Academic staff should ensure that they are the first on the booking list of the materials required. The Recall process can be utilised after a borrower has completed 50% of the fixed period of the loan. The library will contact the borrower to inform him/her about the recall application for the borrowed book. Borrowers are requested to return materials to the library to make way for loans to other users. For more information on this service please contact the Circulation Division and Reader Services on 04-9283314
Interlibrary Loan Service (ILL)
It is a service to obtain materials such as books or articles that are not in the library collection. Loans are made from libraries in Malaysia and overseas. This service is offered by the Circulation Division and Reader Services, level 2. Please contact:
27
B) REFERENCE AND INFORMATION SERVICES
News & Image Bank (NIB)
News Services & Image Bank (NIB) News & Image Bank (NIB) or formerly known as NSTP Online is one of the sources for newspaper articles subscribed by the library. It includes newspapers like New Straits Times (Life & Times, Streets, Learning Curve, Niexter, Supplements, Property, Tech & U), New Sunday Times, Business Times, Berita Harian, Berita Minggu, Harian Metro, Metro Sunday, Sunday Mail, Malay Mail and Weekend Mail. Applications for excerpts from printed newspaper News & Image Bank (NIB) may be forwarded to the Reference and Information Services (Level 3) or at Information Desk (Level 2). Users will be charged the following services: - i) Articles from Archive Texts and Archive Pages of up to seven (7) years f r o m t h e c u r r e n t y e a r i s f r e e , e x c e p t t h o s e i n P D F f o r m a t w i l l b e c h a r g e d RM3 . 0 0 / a r t i c l e . ii) Articles from Archive Texts and Archive Pages exceeding seven (7) years from the current year will be charged RM70.00 / full text in PDF. This rate is for personal use and research purposes only.
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RESEARCH INFORMATION SERVICE
CHARGE ARTICLES (FULL TEXT)
RM 10.00 / topic Limited to 5 full text articles only
A) soft copy - no charges B) Hard copy - RM0.20/page
SERVICE CHARGE (NON-MEMBER)
CHARGE ARTICLES (FULL TEXT)
RM 10.00 / topic First 20 articles A) soft copy - no charges B) Hard copy - RM0.20/page 21 - 50 articles A) soft copy - RM1.00/document B) Hard copy - RM0.20/page 51 articles and above - new applications apply as above at RM10.00/topic
SERVICE CHARGES (MEMBER)
The library offers a paid service to help users locate and retrieve information on
research topics/assignments. A librarian from Reference and Information
Services Division will interview applicants to obtain a complete picture of the
research topic or assignment. Among the materials from this service are journal
and magazine articles, conference papers, books/chapters, full text document
and newspaper clipping.
Users will be charged for the following services:
29
To obtain this service please contact:
℡ : 04-9283318
INFORMATION DESK (Level 2)
℡ : Tel: 04-9283315
NOOR AZZAH AYOB
℡ : 04-9283310
NOORFAUZIATI MAT YATIM
℡ : Tel: 04-9283308
KU SAFINA KU ISMAIL
℡ : Tel: 04-9283350
HANIE AZYYATI ABDUL JAMIL
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CURRENT CONTENT SERVICE
ADVISORY READER SERVICE
NOOR AZZAH AYOB ℡ : 04-9283315
USER EDUCATION SERVICE
Sultanah Bahiyah Library provides Current Contents Service to create
awareness among researchers in particular and the entire campus community
generally about the recent publications related to the field of teaching and
research. Through this service, users can refer to pages of content from the
latest issues of selected journals or magazines in the Library. Users can also
be connected directly to the full text of journal articles available in electronic
format. This service can be accessed through the library's website.
Users can ask for advice about the search and select techniques to detect the source for the information needed at the Information Desk, level 2.
The library offers a wide variety of sources of information in various forms and
methods of use. Only electronic collection software and different interface.
Facilities and information search features also vary from one database to
another database. Realizing the situation, the Library offers classes or
workshops on library resources for the benefit of users.
In the workshops, users have the opportunity to learn methods of using the
library and resources effectively. It operates from time to time. Please contact:
-
31
VISITING OTHER LIBRARIES
RAZAK SIAMIN
℡ : 04-9283323
℡ : 04-9283349
SPECIAL COLLECTION COUNTER
RUSH MATERIAL SERVICES
MEDIA SERVICES
Users can visit other libraries in Malaysia by producing matriculation
cards to show the library staff there when they visit. For the University
of Malaya (UM) Library and the Universiti of Sains Malaysia Library,
before visiting these libraries, the user must obtain a letter of
permission to use reference services at other libraries from Information
Desk Level 2, Sultanah Bahiyah Library, Universiti Utara Malaysia.
Rush material referred to here is specific only to the material with the
status InProcess only. Users should check WebOPAC prior to making
an application. Users must complete an application form available at
Information Desk, Level 2, and any inquiries about immediate material
please contact Information Desk at 04-9283318.
The Special Collections Division provides a range of media
equipment for the convenience of users such as audio visual, video,
cassette, screening rooms and auditorium. Please contact: -
32
33
COLLECTIONS DETAILS General Collection Level 1 new library
building
It includes a collection of materials in various areas/subjects. It is the largest collection in the library. Collection Status : Available for loan
Special Collection Level 5
Contain materials such as Acts, newspapers, brochures, photos, university calendars, research papers, company reports, theses and government gazettes. There are several collections such as:
1) Collection of Dato’ Ahmad Fawzi Basri This is the personal collection of the former 5th Vice-Chancellor of UUM. There are 1,400 copies of materials, consisting of books, academic papers and so on. Collection Status: Reference Only 2) Banned Books Collection These are books whose distribution and sale are banned by the Ministry of Interior Affairs Collection Status: Reference in the library only with permission 3) Collection of Japanese Books Established at the request of the Japanese Foundation. Collection Status: Reference Only
LIBRARY COLLECTION
34
Special Collection Level 5
4) Northern Triangle Collection Consists of report books and special issues. Material covers the Northern Region of Peninsular Malaysia, Northern Region of Sumatra and Southern Region of Thailand. Collection Status: Reference Only 5) Entrepreneurship Collection Collection of refernce materials about business, entrepreneurship and small and medium sized industries. Collection Status: Reference Only 6) Media Collection Comprise media materials such as tapes, videos, diskette, CD-ROM, kits and tranparencies. Collection Status: Available for loan 7) Law Collection Containing materials on law such as: i ) General Book Collection On open shelves. Call numbers for these books range from ‘K’. Collection Status: Available for loan ii) Law Redspot Collection Textbooks on law listed in the main reference for each law subject offered. Colection Status: Materials may be borrowed one copy at a time for 2 hours
Special Collection Level 5
iii) Serial Collection of Material on Law Divided into two different materials are law journals and list of case reports. Collection Status: Reference Only
University Archives Collection Level 5
Tun Dr. Mahathir Collection
Level 4
Contain materials produced by departments/colleges/centres/units and other entities in UUM whether or not published officially. Started in 1984 to present time. The materials consist of journal articles, research reports, photos, seminar papers, conference proceedings, books, chapters in books, news releases, awards, medals and memorabilia. Collection Status: Reference Only Contain materials– literature on Tun Mahathir or edited by Tun Mahathir. It covers books, conference papers and journal articles. Collection Status : Reference Only
Serial Collection Level 4
Location of the latest and previous journals. Contains journals, magazines and newsletters. Materials that are published regularly, weekly, bi-monthly, monthly and on an annual basis. There are different types of journals in this collection, such as:
i ) C u r r e n t J o u r n a l s Are journals published in the current year and have not been bound.Placed on the shelves of latest journals
35
Serial Collection Level 4
ii) Older Journals Are the journals previously published and have been bound. Placed on the shelves of previous journals. Colection Status : Loans limited to 3 copies for 3 days (acedemic and administrative staff of Universiti Utara Malaysia only). iii) Journal in Mikrofiche / Mikrofilm There are journals in microfiche format from a collection of documents and other ERIC journals in microfilm format. Collection Status: Reference Only
Reference Collection Level 3
Reference materials such as encyclopedias, dictionaries, yearbooks of government agencies, statutory bodies and non-governmental organizations, examination papers, bibliographies and published statistics. Collection Status: Reference Only
RedSpot Collection Level 2
Contains reference material proposed by lecturers and as reference for students for a particular subject (course). Collection Status: Limited Loan: 1 copy for 2 hours.
36
Fiction Collection Level 1 new library
building
There are two groups of fiction collections, that is, in Bahasa Malaysia marked with the symbol 'FM' and English collections marked with 'FI'. The collection is arranged after the class number 'Z' in the General Collection. Collection Status: Available for loan
Childeren Corner Collection Level 1
close to the Library
Auditorium
There are over 15,553 copies and reference materials specifically for children. Among the materials in the collection are fiction books in Bahasa Malaysia and English, encyclopaedias, general books and others. Collection Status: Reference Only
37
A General Work
B Philosophy,Psychology, Religion
B - BD Philosophy
BF Psychology
BH Esthetics
BJ Ethics
BL - BX Religion
BP Islam, Bahaisma,Teosafi etc.
BR - BX Christian Religion
C Auxiliary Sciences of History
D History (General) and History of Europe
DA Britain
DB -DR European Countries
DS 1 – 35 Asia (General)
DS 36 – 498 West Asia, Central & South
DS 501 - 689 Southeast Asia
DS 701 -935 East Asia
DT Africa
DU Oceania (Australia, New Zealand, Pacific
Islands)
E – F AMERICAN HISTORY
G GEOGRAPHY, ANTHROPOLOGY,
RECREATION
G – GF Geography
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LIBRARY OF CONGRESS CLASSIFICATION SCHEDULES
GN Antropology
GV Recreation
H SOSIAL SCIENCES
HB - HC ECONOMY
HD Management Ethics
HD28 – HD70 Management
HD62.15 Total Quality Management (TQM)
HF5001 – HF5429.9 Business
HF1501 – HF5429.9 Finance / Banking
HF5387 Business Ethics
HM Sociology
J POLITICAL SCIENCES
K LAW
KPG Law : Malaysia
L EDUCATION
LA History of Education
LB Theory and Practice of Education
LC Special aspects and Education
LD - LG Certain institutions, Magazines and News-
papers & School
LH Student magazine
LJ Student organizations and Issuer
M MUSIC
N FINE ARTS
NA Architecture
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NB Sculpture
NC Graphic Arts
ND Painting
NE Print Media
NK Decoratuve Arts
NX Arts in General
P LANGUAGE AND LITERATURE
P Philology and linguistics
PB Modern Languages
PE English Language
PL6001 - 7842 Arabic Language and Literature
PL5021 - 5484 Language and Malay Literature
PN Literature (General)
PR English Litarature
PS America Literature
PZ Fiction and juvenile belles letters
Q SCIENCES
Q Sciences (General)
QA Mathematics
QB Astronomy
QC Physics
QD Chemical
QE Geology
QH Natural History
QK Botany
QL Zoology
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QM Human Anatomy
QP Physiology
QR Microbiology
R MEDICINE
S AGRICULTURE
SB Plant Culture
SD Forestry
SF Animal Science
SH aquaculture
SK Sports Hunting
T TECHNOLOGY
TA Engineering (General Public, Knowledge
Survey)
TC Hydraulic Engineering
TD Engineering Environment & Health
TE railway engineering
TF Building
TH Geology
TG Bridge Engineering
TJ Engineering Machinery
TK Electrical Engineering, Electronics, Nuclear
Engineering
TL Airport Motor Engineering Study
TN Industrial Mining & Mineral Engineering
TP Chemical Technology
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TR Art Photos
TS Industrial Goods
TT Industrial & Crafts
TX Home Economics
U MILITARY SCIENCE
V NAVAL SCIENCE
Z BIBLIOGRAPHY, LIBRARY SCIENCES,
INFORMATION RESOURCES
(GENERAL)
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WebOPAC
Sultanah Bahiyah Library offers electronic information resources to facilitate detection activities and obtain information on the topics of teaching, learning and research. Consumers need to know and choose wisely and handle information search techniques when using the resources. Electronic information sources are as follows: -
Online catalogue containing a complete description of the materials in the collection of the Sultanah Bahiyah Library. It also contains information about authors, titles, publication information, the location and status of the material. In the library, the on-line catalogue is known as WebOPAC. WebOPAC is used to track and review information about the library collection. The Library has prepared a special computer to access WebOPAC at every level of the library building, that is level 2, 3, 4, 5 and level 1 of the new library building. WebOPAC can also be accessed through the library's website at the address www.lib.uum.edu.my.
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ELECTRONIC RESOURCES SERVICES
UUM REPOSITORY
eJOURNALS
LIBRARY WEBSITE
Library Website is a medium to connect users with important sources. It can be accessed from any location and no password is required to access the library's website. However, online databases can be accessed only by registered users. There are varieties of information available on the website of the library
such as:-
Users can review borrowing records, fines, booking status, online renewal and such through the eQUIP system. It can be accessed through www.lib.uum.edu.my. Access to eQUIP is controlled by the use of patron ID and password. ID Patron refers to the identity card or passport and the password refers to the first six (6) digits of the ID patron information. Password information can be changed by clicking the change password icon
in the main menu of eQUIP.
UUM Repository is a digital material services provided by Sultanah Bahiyah Library. The materials that can be accessed via UUM Repository are thesis and dissertations, conference papers, journal articles, chapters in books, newspaper articles which are published by the staffs and students of UUM. Some documents are openly accessible, but there are some that have restricted accesses due to the copyright issues. This service helps to facilitate the management and retrieval of scientific documents that are produced by UUM communities and also to share ideas,
knowledge and information with the international community.
eJOURNALS is an online journal database that can be search by titles which is available in electronic form and titles of journals subscribed by the library. It can be accessed through the library's website. Nearly 67.710 journal titles can be accessed via the A-Z Journals. The users are able to
track information and get full text information through this service.
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eQUIP
eRESOURCES
Serial Division (4th Level)
Media and Special Collection Division (5th Level)
Internet connection
Acrobat Reader
Internet Explorer (IE) version 5.5
Netscape version 6
eBOOKS
Until now, the library offers almost 1,272,089 titles of eBooks through the library website. Students can refer to chapters in the book title selection through the display on the computer screen by using this service. There are two links to the eBooks that are subscribed by the library which are eBrary
eBook and EBSCOhost eBook Collection.
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It is an online service to access information internally as well as remotely. This
service can be accessed through our library website. Only library members are
allow to access this electronic resources. In order to access eRESOURCES,
users must have:
User can access eResources in the library using terminal provided at:
Computer booking can be made at the counter on the same day before usage. Every user allocated 45 minutes per slot. This service is free of charge and open to all library users. Users who have laptop can access eResources through (Wifi) in smart reading room (Level 1), Library Foyer and in the library itself.
THESES AND DISSERTATION
ONLINE DIGITAL COLLECTIONS
ONLINE DATABASES
Theses and Dissertation is offered by ProQuest Dissertations & Theses (PQDT). It displays the dissertations by PhD students and also theses by masters’ students. There are 1.2 million dissertations that can be accessed through the database for every year.
The thesis and dissertation can be accessed via eResources. Users can get
the full text which is limited to registered users only.
Digital Collections Library, or as known as In-House Digital Collection is one of the library initiative to help users to easily access the materials in digital form. Inside In-House Digital Collection, users can only access the past years examination papers. All the examination papers are arranged according to year and college/faculty. There are only subjective questions can be found in this collection. Users can get the full text of these
examination papers.
Online databases offer an easy way to identify the information about the research topic. Until now, the library offers an access to 37 databases. Users can search for the source by looking for references, the author's name, and the titles of the articles, chapters, books or journals. This database can be accessed at the Serial Division (Level 4) and Special Collections Division (Level 5). Users must reserve the time slot for usage. The period of use is limited to 45 minutes per user. Each online database that listed in eResources has subject/specific things. All online databases can be accessed through eResources via remote access or long distance, and only Datastream online database which require users to access at the library. These are the online database according to the field:-
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Subject Databases
LANGUAGE SciVerse (ScienceDirect & Scopus), Academic Source Premier (EbscoHost), Wiley Online Library, Cambridge Journal Online
ECONOMY Business Sources Premier (Ebscohost), EconLit, Wiley Online Library, Emerald Management Plus, Proquest Direct, SciVerse (ScienceDirect & Scopus), Islamic Finance News, IMF eLibrary Data
BANKING & FINANCE
Academic Sources Premier (Ebscohost), Datastream, Proquest Direct, SciVerse (ScienceDirect & Scopus), Islamic Finance News, IMF eLibrary Data
SOCIAL & HUMAN
DEVELOPMENT
Academic Sources Premier (Ebscohost), Wiley Online Library, JStor: Art & Sciences, Lexis Nexis Academic Universe, Proquest Direct
EDUCATION Academic Sources Premier (Ebscohost), ERIC
BUSINESS MANAGEMENT
Business Sources Premier (Ebscohost), Emerald Management Plus, Proquest Direct, Wiley Online Library, Lexis Nexis Academic Universe, SciVerse (ScienceDirect & Scopus), Havard Business Publishing (for Academician Only)
TECHNOLOGY MANAGEMENT
Emerald Management Plus, SciVerse (ScienceDirect & Scopus), IEEE Xplore, ACM Digital Library, World Scientific
ACCOUNTING Business Sources Premier (Ebscohost), Wiley Online Library, Academic Source Premier (EbscoHost), Emerald Management Plus, Lexis Nexis Academic Universe, SciVerse (ScienceDirect & Scopus), Datastream, CCH Online Library
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LISTING OF DATABASES BY SUBJECTS
INFORMATION DESK Telefon: 04-9283318
MOHD. SHAZWAN NABIL SHUKOR
NORIHAN ANAH Tel : 04-9283309
Tel : 04-9283365 OFFICE
Tel : 04-9283327
LAW CLJ Law, MyLaw Box.com, LawNet, Westlaw, Lexis Nexis Academic Universe, Lexis Malaysia, CCH Online Library
REFERENCE Credo Reference.
POLITICAL SCIENCE Academic Sources Premier (Ebscohost), Wiley Online Library, JStor: Art & Sciences, Proquest Direct
COMPUTER SCIENCE & INFORMATION TECHNOLOGY
ACM Digital Library, IEEE Xplore, Academic Sources Premier (Ebscohost), World Scientific, Emerald Management Plus
PSYCHOLOGY Academic Sources Premier (Ebscohost), Wiley Online Library, PsycINFO (EbscoHost), PsycARTICLES (EbscoHost)
CONSUMERISM Business Sources Premier (Ebscohost), Global Market Information Database, Datastream, IMF eLibrary Data
TOURISM Academic Sources Premier (Ebscohost), Leisure Tourism, SciVerse (ScienceDirect & Scopus)
STATISTICS IMF eLibrary Data, Datastream, United Nations Statistical Yearbook, Global Market Information Database (GMID).
MISCELLANEOUS BLIS: BERNAMA, Web of Knowledge (Web of Science & JCR), NIB (News and Image Bank)
Printed guidance which contains the steps to use eResources is available at Information Desk, level 2. There is also an electronic guide available on
the library website.
If you have any problem accessing eResources please contact : -
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Based on citation
Based on topics
myULIS
Author
Title
Call Number
Keywords
Combination of above
Users can use the online library catalogue to search books or
WebOPAC to identify the books needed. It can be made using: -
WebOPAC will provide information on the call number, status and location
of materials.
The users need information that is usually published as journal articles and magazines. Journal articles review information about the information of research, theoretical analysis, review articles and research methods approach. Users can search journal articles and magazines by the following steps: -
Users can use the following methods to search journals or magazine articles in the library
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GETTING INFORMATION IN LIBRARY
HOW TO IDENTIFY BOOKS ACCORDING TO
ASSIGNMENT TITLE?
HOW TO IDENTIFY JOURNAL, MAGAZINE OR
ARTICLE?
BASED ON CITATION
WEBOPAC - Use title journals and magazines during the search and make sure
the material is available in the collection.
- If available, get the call number of the material and get material on the shelves, Serial Division, level 4. eJOURNALS eJournals can be accessed through library website. It provides
searching method using: -
● Titile of Journals ● Subjects
● Browse by using the alphabetical titles of journal
BASED ON TOPICS
The Sultanah Bahiyah Library offers a collection of specialized research databases to help users get the article research topic. Nowadays, there are many online databases provide access to full-text articles. The collection of online databases can be accessed through eResources
services which connect through the library website.
MyULIS
MyULIS or Malaysian Union List of Serials IPTA/IPTS is the main directory for journals that is subscribed by any higher education of institution in Malaysia. Users will find information about resources for a particular journal. It can be done through journal’s title, references and alphabetical order. MyULIS can be accessed at http://perpun.upm.edu.my/myULIS/myulis.htm.
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UUM ELECTRONIC THESES & DISSERTATIONS ( UUM ETD )
UUM thesis in digital format can accessed through UUM Repository at the library's website www.lib.uum.edu.my. It requires a password to access the full text of your thesis which you can contact and refer to Information Desk Counter at 04-9283318. Users can search by inserting the words appearing in the title of the thesis,
the name of the author or the year published.
THESES OF HIGHER INSTITUTION IN MALAYSIA Any theses that produced by students or staff from other institution can be found in their particular institutions. Information on the availability of this theses can be accessed through the online catalogue of that particular institution. It is usually can be accessed to the online catalogue via the website linked and accessible to all internet
users.
UNIVERSITI UTARA MALAYSIA THESES
Theses produced by the students and lecturers of Universiti Utara Malaysia
are available in both printed and electronic form.
PRINTED THESES The information theses in printed format can be checked through WebOPAC by title or author's name. Theses and dissertation materials in printed form is available in the Special Collections Division at level 5 while the thesis or dissertation printed and softcopy format can be found in level 3, the new library building
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HOW TO IDENTIFY THESES AND ACADEMIC
PROJECT IN LIBRARY?
THESES FROM FOREIGN COUNTRIES
A main database has been constructed in collaboration with Librarians Association of Malaysia (PERPUN) for the purpose of searching IPT thesis in Malaysia and it is also known as MYTO (Malaysian Theses Online). It can be accessed through the website http://perpun.upm.edu.my/myTO/myto.html.
THESES FROM PROQUEST DISSERTATIONS & THESES (PQDT)
Complete theses and dissertation which includes more than 2.4 million bibliographic records of theses and dissertations produced by universities in the United States that provides more than 1 million. It can be accessed
via eResources on the website library.
Other institutions from abroad also publish a list or index to theses produced by students at the institution. There is also a theses that offers full-text and can be downloaded free. The websites that offer theses in full text format are : The Theses Canada Portal (http://www.collectionscanada.ca/thesescanada/index-e.html), Ohio ETD (http://www.ohiolink.edu/etd/ ), Virginia Tech Electronic Theses and Dissertations (http://scholar.lib.vt.edu/theses/), the Australasian Digital These s Program (http://adt.caul.edu.au/), Networked Digital Library of Theses and Dissertation (http://www.ndltd.org/serviceproviders/scirus), The University of the Western Cape ETD (http://etd.uwc.ac.za/),
Etsu Theses and Dissertations ( http://sherrod.etsu.edu/col/etd.html ).
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The daily newspaper contains various forms of articles on current news and thoughts on any particular topic. It also includes an update on the implementation of policies, speech, picture and draft on current topics. The specific article on any specific topic from newspapers can be found from the following resources and it can be accessed through the library's
website: -
UUM REPOSITORY Selected newspaper clippings from The Star and Utusan Malaysia can be viewed and printed from UUM Repository from 1995 to present. Most documents are publicly accessible, but there is a restricted document to access as due to copyright issues
NEWS & IMAGE BANK (NIB) News & Image Bank (NIB) or formerly known as NSTP Online is one of the resources to get newspaper articles subscribed by the library. Newspapers available are New Straits Times (Life & Times, Streets, Learning Curve, Niexter, Supplements, Property, Tech & U), New Sunday Times, Business Times, Barita Harian, Berita Minggu, Harian Metro, Metro Ahad, Sunday Mail, Malay Mail and Weekend Mail. Application to download or print any of the articles should be made through the Information Desk, at Level 2. Refer to page 29 for the applied rate charges.
The past examination papers which in the subjective form can be found in the library collection. These materials are placed in the Reference Collection (level 3). Users can also refer and print past examination papers in digital format through Imaging Systems (In-House Digital Collection). The examination papers can be accessed through the library's website. Only subjective questions can be found in this collection.
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HOW TO ACCESS PAST EXAMINATION
QUESTION PAPER?
HOW TO IDENTIFY NEWSPAPER CLIPPING?
LOCAL NEWSPAPER User may also get the access to the daily local newspapers at the Special Collection Division. Berita Harian, Utusan Malaysia, New Straits Times, Kosmo, Harian Metro, The Star, Nan Yang Siang Pau and T. Makkal are among the newspapers subscribed by the library. Users are allowed to read the newspapers only in the Newspaper Reading Area located at Level 2.
WESTLAW Westlaw database offers access to case reports and articles on the law published by Sweet and Maxwell. Fleet Street Reports, Family Law Reports, Hong Kong Law Reports are some of the main titles available.
CLJ LAW Case reports published through Current Law Journal are available for reference and are accessible through CLJ Network database.
LawNet LawNet is an Online Library of Malaysia Laws which possess the law rights in Malaysia. LawNet started its operation in 1998 when it was first published by Percetakan Nasional Malaysia Berhad (PNMB). Latest Parliament Act, Main Act, Amendment Act, Ordinance, Bills, Regulations, Law Notification (A) and (B), Federal Constitution, Criminal Code Procedures, Constitutional Orders and more are available in LawNet .
BLIS : BERNAMA BLIS, also known as the Bernama Library & Infolink Service is the electronic library that provides news and information related to Malaysia. It contains several modules such as news from Bernama, news archive, foreign news, Info Providers, Who’s Who, speeches, sector’s reports, databank, fact & figures as well as events calendar.
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HOW TO ACCESS CASES
REPORT ?
Companies and government agencies annual report are available through:
WebOPAC Companies annual report are placed in Special Collections at Level 5, meanwhile the annual reports for government agencies, Statutory bodies and non- governmental organizations are located in Reference Collections (Level 3).
DATASTREAM
Datastream is a CD-ROM database and it can only be accessed internally in the library. Datastream offers companies information in terms of financial, company’s profile, company account data and more. This information can only be access via the computer terminal located at Level 3, Reference and Information Service Division.
LEXIS TOTAL RESEARCH SYSTEM Lexis Total Research System offers researches related to laws. Users will be able to obtain information on federal cases law, codes and statutes, court’s documents, legal news and many more.
MY LAWBOX.COM MyLawbox.com contains legal database offering legal cases, legislation, as well as legal resources from the Commonwealth countries.
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HOW TO ACCESS COMPANY ANNUAL REPORT
AND GOVERNMENT AGENCY?
Reading Area Reading areas are available at the collection areas in Level 3, 4, 5 and at the new library building in Level 1.
Smart Reading Room
Located at the library foyer in Level 1, it can accommodate almost 70 students at a time.
Multipurpose Room
Located near the library main entrance, it can accommodate almost 72 students at a time.
Carrels
There are 44 Carrel Rooms available for self-learning purpose. Booking can be made either at Circulation and Reader Services Division in Level 2 or Serial Division in Level 4.
Discussion Rooms
Rooms are available for students’ group discussion which a room can accommodate a group of 3 to 10 students. The rooms are available in Level 3, 4, 5 and in the Smart Reading Room in Level 1. Students are required to register at Circulation and Reader Services Division in order to obtain the key to any of the discussion rooms in Level 3 and 5. Meanwhile, for discussion rooms in Level 4, students can directly go to Serial Division for registration.
Postgraduate Room
Postgraduate students are allowed to use the Postgraduate Room to study or to prepare for their research. It can accommodate 46 students at a time. Plug point and internet wireless access are made available in this room to facilitate the student’s needs.
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FACILITIES
Printing The library offers network printing facilities of documents from the internet and electronic collection with a certain rate through wireless network. Printing can be made at Reference Division (Level 3), Serial Division (Level 4) and Special Collection Division (Level 5). Students are required to reload their Paperlogic matric card. Reload are available in Level 4 kiosk.
Lockers There are 800 lockers provided for the students to keep their personal belonging. Lockers are available for rental at RM0.20 per usage. Penalty of RM50.00 will be imposed for lost keys.
Micro Materials Printing
This service is available at Serial Division in Level 4 with RM0.20 charged per piece.
Audio/Visual Facilities
These facilities are accessible at the Special Collection Division in Level 5.
the facilities include :-
Viewing Room Set up for small group video viewing. Media Eqiupments
Media equipments such as video player and cassette.
Prayer Room Prayers Room is available for the Muslim students in the library at Level 3 for female students and Level 4 for the male students.
Photocopy
Self-service photocopy service is available in Level 3, 4 and 5. This service
is not provided by the library; hence, students who need to use this service
will have to get their own reloadable matric card operated by Paperlogic at
a kiosk in Level 4.
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Laptop Students are allowed to bring their own laptop into the library. However, it is their responsibility to ensure the safety and the configuration of the laptop. Students are advised not to leave their laptop unauthorized. The library is not responsible for any lost or damage of the laptop.
Facilities for the Disabled
There are special facilities provided for the disabled :
Materials search by patrons (upon request).
Usage of lift (office hours only).
Disabled Service Counter at Circulation and Reader Service Division in Level 2. Disabled toilet (Level 2).
Access door pass in Level 1.
Mobile Phone Usage of mobile phone is a form of disturbance for other library users. Hence, students are advised to switch off their mobile phone while they are in the library building. The library will not be responsible for any lost or damage of the mobile phone.
Water Dispenser
Water dispenser with hot and cold water features are made available for the students and are located in Level 3, 4 and 5.
Computer and Network Facilities
A number of 70 computers are made available for the students’ ease of access to the internet and research database.
Wireless Access
Internet accesses are available wireless at the Smart Reading Room in Level
1, library foyer and in the library building area.
58
New Book Exhibition
Located at the Front Main Counter in Level 2, the exhibition displays new books available in the library. The books will be exhibits for a week before a new batch of books arrives. The borrowing process of the book will only commence after the period of display ends. However, students are allowed to put the book for reservation via WebOPAC.
Apart from that, the Special Collection Division too will exhibit their new
arrivals from their collection. Students can borrow the books directly using
the selfcheck machine available in Level 2.
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Chief Librarian Office : 04-9283301
Information Desk / Hotline : 04-9283318
Circulation Counter : 04-9283319
Serial Counter : 04-9283316
Special Collection Counter : 04-9283349
Security Counter : 04-9283320
Inter Library Loan Service : 04-9283328 / 4946
Law Collection : 04-9283323
Registration and Membership : 04-9283385
User Education : 04-9283315 / 3310 3350 / 3308
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DIRECTORY AT LIBRARY
: 04-9284946
SUPARMAN SUKRI
(Librarian)
: 04-9283300
SALLEH HUDIN MUSTAFFA
: 04-9283354
SHUKRA SHUIB
: 04-9283303
MUHAMAD MAZLAN JALLA
(Head of Customer Service Department)
CUSTOMER SERVICE DEPARTMENT
: 04-9283314
MOHD NOR AHMAD
(Head of Circulation and Reader Services Division)
CHIEF LIBRARIAN
DEPUTY CHIEF LIBRARIAN
CIRCULATION AND READER SERVICES DIVISION
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STAFF DIRECTORY
: 04-9283315
NOOR AZZAH AYOB
(Head of Reference and Information Services Division)
: 04-9283310
NOORFAUZIATI MAT YATIM
(Librarian)
: 04-9283350
HANIE AZYYATI ABDUL JAMIL
(Librarian)
: 04-9283308
KU SAFINA KU ISMAIL
(Librarian)
REFERENCE AND INFORMATION SERVICES
DIVISION
62
: 04-9283323
RAZAK SIAMIN
(Head of Special Collection Division)
: 04-9283342
KU AZHAR KU SAUD
(Librarian)
SPECIAL COLLECTION DIVISION
63
: 04-9283356
NORHARDI SAAD
(Librarian)
: 04-9283464
NORFARIZA AWANG
(Assistant Library Officer)
: 04-9283354
SHUKRA SHUIB
(Head of Knowledge )
: 04-9283332
RAHIMAH ISHAK
(Head of Acquisition Division)
KNOWLEDGE RESOURCE DEPARTMENT
ACQUISITION DIVISION
64
: 04-9283334
FARIDAH MOKHTR
(Head of Technical Processing Division )
: 04-9283307
NORMA SAID
(Librarian)
: 04-9283306
HASMA HJ. HARUN
(Head of Archive Unit)
: 04-9283340
MAZYANA HASHIM
(Head of Gift and Exchange Unit)
TECHNICAL PROCESSING DIVISION
ARCHIVE UNIT
GIFT AND EXCHANGE UNIT
65
: 04-9283339
ASMANIZA MANSOR
(Head of Serial Division)
: 04-9283345
KU ROSYIDI KU MD RAZI
(Librarian)
SERIAL DIVISION
66
: 04-9283382
ZURAIDAH DARUS
(Librarian)
: 04-9283309
NORIHAN ANAH
(Head of Electronic Publishing and Virtual Service Division)
: 04-9283311
ABU HASSAN GHAZALI
(Head of Automation Department)
: 04-9283311
ABU HASSAN GHAZALI
(Head of Library Computer System Division)
AUTOMATION DEPARTMENT
LIBRARY COMPUTER SYSTEM DIVISION
ELECTRONIC PUBLISHING AND VIRTUAL SERVICE
DIVISION
67
: 04-9283343
ZULZUHAIDA ZUALKIFLI
(Librarian)
: 04-9283365
MOHD. SHAZWAN NABIL SHUKOR
(Information Technology Officer)
: 04-9283383
AMALHAYATI CHE OTHMAN @ AZMI
(Assistant Information Technology Officer)
COMPUTER APPLICATION AND OPERATION
DIVISION
68
: 04-9283304
SITI TANJUNG JAMALUDIN
(Assistant Registrar)
: 04-9283313
NA’IMAH RAMDAN
(Librarian)
: 04-9283375
SAKINAH ZAINOL
(Assistant Librarian Officer)
LIBRARY DEVELOPMENT DEPARTMENT
ADMINISTRATION DIVISION
TRAINING AND QUALITY DIVISION
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@ 2012 Bahagian Rujukan & Perkhidmatan Maklumat
