1Property of Rimini Street ©2017 | Proprietary and Confidential

1

Life After Oracle Support

Teresa Chu, Director, Provincial Workforce Systems, Corporate Services, Alberta Health ServicesRenee Wells, Sr. Director Product Marketing & Venice Ma, Senior Acct Executive , Rimini Street

Property of Rimini Street ©2017 | Proprietary and Confidential 2

This presentation was created by Rimini Street, Inc. (“Rimini Street”) and is not sponsored by, endorsed by, or affiliated with Oracle Corporation, SAP or any

other party. Except as noted herein or required by law, the contents of this presentation and any documents associated with it are subject to the

intellectual property rights of Rimini Street. This presentation and the documents associated with it may also contain proprietary or confidential

information intended for disclosure only to the intended recipient, and accordingly the document’s contents and any documents associated with it shall not

be reproduced, posted, adapted or redistributed directly or indirectly, in whole or in part, in any medium without the express written consent of Rimini

Street. The information in this document is provided “as is.” Except as otherwise expressly provided in writing by Rimini Street, Rimini Street assumes no

liability whatsoever and disclaims any express, implied or statutory warranty relating to the information presented or to Rimini Street’s services, products,

or inventions, including, without limitation, the implied warranty of merchantability, fitness for a particular purpose, or non-infringement. In no event shall

Rimini Street be liable for any direct, indirect, consequential, punitive, special, or incidental damages (including, without limitation, damages for loss of

profits, business interruption, or loss of information) arising out of the use or inability to use the information. Rimini Street makes no representations or

warranties with respect to the accuracy or completeness of the contents of the information presented, and reserves the right to make changes to the

information, services, products, or inventions contained herein at any time, without notice.

© 2017 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and

Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks

remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any

such trademark holder or other companies referenced herein.

Legal Disclaimer

65%

THE OPPORTUNITY WE SAW

73%91%

Vendor profit margin

on maintenance

Customers upgrade because support is ending

Cases not covered by Vendor Support

Property of Rimini Street ©2017 | Proprietary and Confidential 4

Internal Support

Tier 1 / Tier 2Internal Staff

and/or System Integrators

Typical Support Topology For Enterprise CustomersEnd Users

Enterprise Vendor Support

Ecosystem of Support Resources

Mandatory Evolution

5-10 Years

Innovation Agility

Innovate Empower Engage

Ongoing Ops

Not Covered

Over Budget

50%

$2M

$800K

$600K

$600K

$1M

$1M$4M

Property of Rimini Street ©2017 | Proprietary and Confidential 7

Evaluate & Upgrade

Archive latest and greatest

Upgrade on your timeframe

Have an upgrade roadmap in place

Strategies to Consider

Keep Current

Limit/Retire customizations

Advocate with Software Vendor

Stay Current

Convert to another solution

Stay on current release during

Plan for a long conversion

Migrate Away

Stay on current version indefinitely

Maintain & innovate around the edges

Monitor new solutions as available

Stay Put & Monitor

Stay with vendor support and keep

paying Maintenance

Stay with current stable platform and upgrade when ready, reduce costs while waiting

Convert to Cloud and reduce costs during

transition or fund your migration project

Stay with current stable platform long-term &

run the versions indefinitely

Total Cost of Ownership Reduction Options are Here

Property of Rimini Street ©2017 | Proprietary and Confidential

Teresa Chu

Director, Provincial Workforce Systems, Corporate Services

Property of Rimini Street ©2017 | Proprietary and Confidential 9Property of Rimini Street ©2016 | Proprietary and Confidential 9

A fully-integrated health system in Canada

Single health authority for Alberta with multiple legal entities

Serving 4.2 million Albertans, as well as to some residents of Saskatchewan, B.C. and the Northwest Territories.

400 facilities throughout the province including hospitals, clinics, continuing care, mental health and community health facilities.

One of the larger employer in the province of Alberta

The 5th largest single employer in Canada with 108,000 employees

9,700 Physicians and 15,900 Volunteers

Industry: Health Service

Founded: May 2008

Based in: Edmonton, Canada

Vision:

Healthy Albertans. Healthy Communities. Together.

Mission:

To provide a patient-focused, quality health system that is

accessible and sustainable for all Albertans.

Values:

Compassion, Accountability, Respect, Excellence, Safety

Canada’s largest Province wide Health Care System

Alberta Health Services

Property of Rimini Street ©2017 | Proprietary and Confidential 10

PeopleSoft Customer for over 15 years

Completed Initial Implementation in 2004 for 35000 employees and expanded to 110,000 by 2016.

Current PeopleSoft Application

PeopleSoft HCM: 8.8

PeopleTools: 8.49

HR, Payroll, Benefit Admin, Time & Labor

PeopleSoft Canadian Payroll: > 110,000 employees

Stable and Mature

Heavily Customized

Multiple companies, multi-Jobs and heavily unionized

PeopleSoft Background

Alberta Health Services

Property of Rimini Street ©2017 | Proprietary and Confidential 11

Significant Economic Pressure, public sector and economy challenges

Questioning all investments – Cost vs. Benefits

Issued RFP

Looking for:

Experience Supporting Highly Customized Solutions Experience Supporting Version in Sustaining Support Canadian Referenceable Clients Flexibility to Archive Support for Future Roadmap

Why Consider Independent Support?

Alberta Health Services

Property of Rimini Street ©2017 | Proprietary and Confidential 12

Joined Rimini in 2015

Options and Impact

• High Support Costs

• $ per Case

• Increase cost on Tax Updates

• No longer receiving patches for 8.8

• “Standard” response times

• Vanilla code supported only

MOVE TO INDEPENDENT SUPPORT

• 50% maintenance fee savings

• Assigned experienced Primary Support Engineer and account team

• Support for at least 15 years including payroll updates

• Fast issue resolution

• Production Code support

• Delivery of Tax updates based on your need

• Support through the upgrade

STAY ON ORACLE SUPPORT

Property of Rimini Street ©2017 | Proprietary and Confidential 13

Run the PeopleSoft Version that works for you

Our PeopleSoft Strategy Recommendations

Consider the value of Sustaining Support and Potential of Additional fees for TLR

Upgrades are time-consuming, expensive and risky -don’t upgrade without a compelling business case or

ROI.

Archive and upgrade later orRun your existing PeopleSoft applications

for at least 15 years - guaranteed.

1

2

3

Consider the value of the images being released and your ability to implement those consistently

Add new features and capabilities around your PeopleSoft applications using best-of-breed 3rd party

solutions.

Archive and Run your existing PeopleSoft applications for at least 15 years - guaranteed.

1

2

3

PeopleSoft 9.1 and Below PeopleSoft 9.2

IT SPENDING

CATEGORIES

89%ONGOING OPERATIONS

AND ENHANCEMENTS

GARTNER, “GARTNER IT KEY METRICS DATA, 2017

IT ENTERPRISE SUMMARY REPORT,” DECEMBER, 2016.

11%BUSINESS

TRANSFORMATION

INITIATIVES

Property of Rimini Street ©2016 | Proprietary and Confidential 15

NEW HELP DESK

THE FACE OF THE

QUALITY OF TALENT$150-$200K FULLY LOADED10-20 YEARS SAP AND ORACLE EXPERTISE

Property of Rimini Street ©2017 | Proprietary and Confidential 16Property of Rimini Street ©2016 | Proprietary and Confidential 16

Visit us at our Booth today or go to www.RiminiStreet.com

to get additional information

Q&AQuestions and Answers

Property of Rimini Street ©2017 | Proprietary and Confidential 17

Appendix

Property of Rimini Street ©2017 | Proprietary and Confidential 18

Rimini Street…

Assigns senior engineers directly to each clientEvery client is assigned a Primary Support Engineer (PSE) with anaverage of 15 years of real-world experience

Delivers 15-Minute guaranteed urgent response timeAverage case response time by engineer to client less than five (5) minutes

Works every issue based on client prioritizationRimini Street PSEs work every cases at the client’s selected priority without any required justification

Offers more comprehensive, relevant servicesWe offer many additional support services at no additional charge, including support for add-ons

Compensates employees based on successCompany bonus program based on client satisfaction survey results and retention

A Fundamentally Different Support PhilosophyRimini Street will keep your system running smoothly and in tax, legal and regulatory compliance

Property of Rimini Street ©2016 | Proprietary and Confidential 19

Strategy, Service, & Value Drive Change

Property of Rimini Street ©2017 | Proprietary and Confidential 20

Supported Products

Product Lines: HANA Database and related componentsReleases: ALL

Product Lines: ALL Releases: 9, 10, 11