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LifeStream v4.11 Overview September 4, 2013 CP348.03 Manage Customize Coordinate Integrate

LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

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Page 1: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

LifeStream v4.11 Overview September 4, 2013

CP348.03

Manage

Customize

Coordinate

Integrate

Page 2: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

Objectives and Agenda

• Objectives:

– Provide an overview of the LifeStream v4.11 release

– Review use case examples associated with the new functionality to

demonstrate how to:

• Improve the standardization of organizational work flows & increase productivity

• Enable efficient longer-term clinical oversight to a broader range of patients

• Target Audience: Organizational telehealth leaders and clinicians

• Agenda:

– LifeStream v4.11 Overview

– Features & benefits

– Q&A

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Page 3: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

LifeStream v4.11 Features

• Extending patient schedules

• Schedule multiple patients

• Preset configuration improvement

• Additional work flow improvements

– Admit patient

– Patient demographics

– Hold functionality

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Page 4: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

Extending Patient Schedules

• Ability to create multi-block schedules (up to 12) during one work activity

– Reduces need for clinicians to modify schedules every week

– Allows progressive clinical management of patient

• Multiple clinical work flows to create schedules to accommodate a variety of organizational processes

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Clinician scheduling from a single patient:

Assign the same questions schedule to another patient,

or multiple patients

Clinician scheduling a single

patient:

Creates a “PreSet” from the the question scheduled for

the current patient

Clinician scheduling from

PreSet Configurations:

Assign a “Preset” to a single patient or group of patients

from “Preset” menu

Scenario 1: Scenario 3: Scenario 2:

Page 5: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

New functions enabled by Administrator

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System Configuration:

System Information:

Database Version

Other Tab:

Displays information related to how the system is being used.

To Enable:

• Highlight Item

• Edit

• Change as desired

• Save

Refer to the Admin Options Webinar for additional info

Page 6: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

Patient Scheduling: Prior to LS v4.11

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Scheduling functionality was completed 1 week at a time

Page 7: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

New programming workflow

LifeStream v4.11 now enables care providers to extend individual patient schedules through the new Multiple-block User Interface for Clinical Pathways

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Page 8: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

Improved Preset Functionality

Configure monitors using templates based on a disease state, providing: • Improved ability to standardize clinical work flows for short and longer-term clinical management of patients

across a variety of scheduling needs

• Increases clinician work flow efficiencies by automating steps that were previously done manually

Use Case: • Create a preset called “CHF” using monitor settings that would be appropriate for a CHF patient

• When deploying a monitor to a CHF patient, apply the preset configuration and the monitor settings will

update to the CHF configuration.

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Page 9: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

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Extending Patient Schedules: Use Case

Scenario #1: • Week One: Full schedule asking questions about medications • Week Two: Questions and education about signs of disease • Week Three: Questions and education around diet • Week Four: Questions and education around exercise

Preset Configurations Dialog

Week 1: Medications

Page 10: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

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Scenario #1: • Week One: Full schedule asking questions about medications • Week Two: Questions and education about signs of disease • Week Three: Questions and education around diet • Week Four: Questions and education around exercise

Extending Patient Schedules: Use Case

Week 2: Signs of disease

Week 3: Diet

Week 4: Exercise

Page 11: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

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Extending Patient Schedules: Use Case

Week 2:

Signs and

Symptoms

Week 3:

Diet Focus

Week 4:

Exercise

One Preset activity schedules all 4 weeks at once

Week 1:

Medications

Page 12: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

Schedule Multiple Patients

Create schedules for multiple patients via one “activity” versus changing on an individual patient basis

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New Multi-Patient Scheduling Icon

Available in Equipment Setup and Patient List

Page 13: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

Workflow Improvements

Improved Admit User Workflow • Reduce the steps required to admit patients for clinical work flows that do

not have a LifeStream Connect interface from 3 “save” steps to 1

Page 14: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

Workflow Improvements

Improved Admit User Workflow • Addition of 3 custom fields to expand the amount & type of information that

can be included in demographics

– Non-Connect users will now have the ability to enter additional patient specific data manually

– Connect users can increase the type and amount of information that automatically comes across the system during ADT portion of interfacing

Sample Fields : Local EMS Hospital Dates

Page 15: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

Workflow Improvements

Additional Workflow Improvements: Respond to Readings Hold

• On hold feature has been expanded to allow multiple notes to be entered for the same Vital sign Packet while keeping the patient on hold

• Previous functionality took the “hold” off when a note was added and the user would go back in and turn hold back on

Page 16: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

Workflow Improvements

Additional Workflow Improvements: On Hold versus Suspend

• Placing a Vital Sign Packet on Hold will be a Current Status reminder for

the clinician to return to that particular reading for follow up

• If a Patient is not testing for a period of time, the LifeStream user has

the option to place that Patient on Suspension (Patient Information Screen)

– All Vital Sign Packets are sent to the Patient Tabular Trends without posting them

in Current Status

– Suspension Summary in Site Reports will show all Suspended Patients for a

selected day

Page 17: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

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Additional Usability Improvements

• Auto Acknowledge is now optional

• Can be changed in the System Configuration by an Administrator

• Patient Compliance Report now has an option to include unscheduled

Readings

• User Settings now has the option to change font size

• Add All (double arrow icon) is now available when creating users and

adding Sites/Categories

• Equipment Configuration History Report now shows block questions, if

desired

Page 18: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

Resources and Training Options

• Access Help menus within LifeStream

• Access product manuals and other Clinical Support materials via the password-protected pages on our website:

http://www.hommed.com/lifestream-services/clinical-support/

• LifeStream Modular Training: – Optimize the use of LifeStream through expanded clinician education modules

• In-depth LifeStream Modules that includes Administrative, Basics, Intermediate and Advanced

training (Coming Soon)

• Self-guided video training modules (Coming Soon)

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Page 19: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

The LifeStream Management Suite enables Care Providers to more efficiently

manage patients via a single, consolidated view of data and activities.

v4.11 Overview:

• Improved ease of use and productivity to deliver care to a broader patient

population

– Better resource efficiency, saving clinicians time

– Standardized workflows, less variability clinician to clinician

• Enables efficient patient management for longer-term clinical oversight

– Days on service enables progression of patient care vs. short term weekly

homebound care

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LifeStream v4.11—Summary

Page 20: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

Post August 18, 2013 Deployment Update

One reported issue has been received for the new functionality associated with

On hold feature expansion

• The button “Keep on Hold” is not visible/displayed when responding to

readings for customer that do not have any one of the following: LifeStream

Pro or Patient Messaging capabilities in their system.

• This results in not being able to enter multiple notes while keeping patient on

hold.

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Page 21: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

Post August 18, 2013 Deployment Update

• The root cause has been identified and the Honeywell team is working on implementing the fix. A point release will be deployed on September 17, 2013, to resolve the issue.

• If you already upgraded to LifeStream v 4.11, the new deployment will upload for each client when users log into the system starting on September 18, 2013. You may continue to use your current LifeStream v 4.11, or the previous version while waiting for the deployment.

We apologize for any inconvenience this may have caused. Prior to deploying the

fix, you may utilize the following workaround:

• Open the On Hold packet

• Enter any comments you want

• Save Validity

• Close (not Acknowledge) This adds the note and keeps it on hold.

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Page 22: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

Additional Recent LifeStream Enhancements

• Out of the Box Remote Programmability – launched 7/1

– Upon delivery of new or used monitors, the customer’s LifeStream database is

updated to make the monitors immediately available for remote programmability

(HomMed will import the serial numbers into the Organization’s LifeStream data

base).

• Serial number entry for mPERS – launched 7/1

– Honeywell HomMed will preload serial numbers for each mPERS device into the

LifeStream database on the customer’s behalf within 48-hours after shipment of

serialized products.

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Page 23: LifeStream v4.11 Overview - Resideo Clinician scheduling from a single patient: Assign the same questions or multiple patients ... Webinar for additional info . Patient Scheduling:

Thank you!

Q and A

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