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LINDA M. JENKINSON CHAIRMAN – LESCONCIERGES, INC 77 Maiden Lane, Suite 600 San Francisco, CA 94108 Phone: 415-819-5775 Email: [email protected]
QUALIFICATIONS • 25 years general management and consulting experience • Background in business services, financial services and insurance, high-tech,
healthcare, and transportation and logistics • Expertise in general management, strategy, capital raising, mergers and
acquisitions, strategic sourcing, operations, outsourcing, turnarounds, finance, entrepreneurialism and change management
• Founded two multi-million companies including an IPO of a $230 million international transportation services company with 6,000 employees
• M.B.A., The Wharton School, B.B.S. Massey University, A.C.A qualification • Public and private board experience
PROFESSIONAL EXPERIENCE
LesConcierges Inc, San Francisco 2000 to Present Chairman & CEO
Built LesConcierges into the leading global loyalty concierge providing services to financial institutions and Fortune 100 corporations to build loyalty, increase customer retention and employee satisfaction. The company has developed a unique business model and supporting technology platform to service the global affluent customer.
Dispatch Management Services Corp, New York & San Francisco 1994 to 1999 Chairman, CEO & Founder (Nasdaq: DMSC)
DMS Corp was a global $230 million same day delivery firm with 6,000 workers in 65 cities throughout the United States, United Kingdom, Australia and New Zealand. Led the IPO and assembled a network of 39 companies with $150 million revenue base. Increased revenue by 70% in 6 months through 16 acquisitions and broadened geographic scope to the United Kingdom and Australia. Lead the development of DMS’s unique business model and supporting technology platform, which enabled dispatch intensive businesses to improve profitability and scale for growth.
A. T. Kearney, San Francisco, Hong Kong & New York 1994 to 1997 Vice President – Global Financial Institutions
Founding member of the team that built global financial services and insurance practice to a $200 million financial institutions consulting subsidiary of EDS. Clients included money center banks, regional banks, credit card issuers, insurance and healthcare companies. Served on A.T. Kearney’s management committees including the Global Sourcing Team and the Diversity Committee. Consulted on strategic, operational management issues and implementation that encompassed business strategies, organizational and profit improvement, change management, risk management, business outsourcing and turnarounds.
LINDA M. JENKINSON, C.V page 2 of 2
Price Waterhouse, New Zealand, Boston & New York 1984 to 1993 Management Consultant Merrill Lynch, New York 1990 Associate – Financial Institutions
BOARD POSITIONS LesConcierges Inc 2000 – Present Chairman Massey University US Foundation 2010 – Present Director & Secretary WOW Holdings Inc & WOW Foundation 2006 - 2009 Director Red Cross – Bay Area Chapter 2004 - 2007 Gala Chair & Director New Zealand Trade & Enterprise 2003 - 2006 Silicon Valley Beachhead Board Member DMSC (Nasdaq) 1994 – 1999 Chairman
EDUCATION M.B.A. The Wharton School, University of Pennsylvania, Finance, 1991 Bachelor of Business Studies, Massey University, New Zealand, 1983
Accounting & Finance / Data Processing
AFFILIATIONS New Zealand Society of Accountants (A.C.A.) 1996 PUBLICATIONS Stanford Business School: LesConcierges Case Study, 2009
Harvard Business School Case Study: DMS Corp, 1999 Courier Magazine, The Restructuring of On-Demand Courier, May 1996,
Restructuring of the Commercial Banking Industry, BAI, 1988 AWARDS World Class New Zealander – 2007 - Present
SF Business Times: Top 100 Women-Owned Businesses, 2004 - 2006 Silicon Valley FWE Trailblazers Award, 2000, 2001 Leningrad Stock & Commodities Exchange, 1991
Nikko Securities Fellowship, 1990 TELEVISION APPEARANCES Frequent appearances including NBC 2002, CNN, March & August 1998, CNBC
November 1998, Bloomberg 1998 OTHER New Zealand Citizen, U.S. Green Card Holder, EEC Work Eligibility
