LINKING PEOPLE WITHSERVICE EXCELLENCE

COMPANYINTRODUCTION

01INTRODUCTIONTO CSG

CSG Group is a multi-disciplinary

support services group offering a

wide range of services in facilities,

security & risk solutions, and staffing

services in Southern Africa to an

array of clients across a multitude of

sectors/industries.

At the core is good corporate governance

combined with an innovative and adaptive

corporate culture, sound knowledge and

proven experience, underpinned by solid

financial backing.

01

WHO WE ARE

The CSG Group will embrace

technology and expand organically

and acquisitively into a well-

recognised leading brand in all

chosen specialist outsource sectors.

We will choose segments with high

barriers to entry while offering a full range

of quality services domestically and across

Southern Africa, providing excellence and

value to customers and all stakeholders.

02

OUR VISION

The CSG Group’s mission is to be

the leading strategic outsource

partner of choice for facilities

management, security and risk

solutions, and staffing solutions.

OUR MISSION

03

The division offers the management of staff restaurants and supplying meals to students, patients in

hospitals, corporate head offices, mines and construction sites.

Specialised cleaning is performed in the hospitality, healthcare and commercial industries. It also offers

remote site (camp) services which includes accommodation, catering, laundry, cleaning and maintenance.

Our Integrated Services Division provides the entire basket of services, one point of contact, one invoice!

The division focuses on providing a full suite of integrated security services to both residential and

commercial clients, which includes safety surveillance and access control.

Our security services are grouped together under “alarm monitoring and armed response” and

“specialised security risk services”.

The division includes the provision of temporary outsourced personnel, permanent placements, time

keeping, payroll services, human resource & industrial relations services as well as outsourced services on

a contracting basis.

Our skills institute offers extensive training solutions as well as a comprehensive BBBEE consulting service.

Our vertical market approach to recruitment and superior market knowledge are key differentiators,

which position us to assist our clients in meeting their transformation challenges in an exceptional

turnaround time.

CSG FACILITIES

CSG SECURITY

CSG PEOPLE

WHAT WE DO

04

BULELANI NGCUKANon-Executive Chairman

PIETER DRYGroup Chief Executive Officer

MATHUKANA MOKOKALead IndependentNon-executive Director

WILLIE SCOTTGroup Chief Financial Officer

KOBUS NIEUWOUDTGroup Chief Operating Officer

NATHAN RAMAGESNon-executive Director

ROJIE KISTENNon-executive Director

NONA SONJANIIndependent Nonexecutive Director

CSG BOARD

05

Management

59%

PSG13%

Public

11%

Vuwa Investments

9%

AfriGem Investments

8%

CSG Holdings takes pride in an esteemed and

diversified collection of shareholders:

• Afrigem Investments

• Vuwa Investments

• Public

• PSG

• Management

SHAREHOLDING

06

Group BBBEE

LEVEL 2(consolidated)

CSG Group has shareholding:

30% BLACK6% BLACK FEMALES

Group companies with shareholding:

>51% BLACK>30% BLACK FEMALE• CSG Integrated Services

• Phakamani Solutions

• M&S Projects & Umdeni

• Northern Projects

• CSG Censec Solutions (security)

Various group companies

LEVEL 1-3

• Northern Projects

• CSG Censec Solutions (security)

Group companies with shareholding:

>51% BLACK FEMALE

BBBEE CREDENTIALS

07

CSG Foods

CSG Facilities CSG Security CSG People

CSG Afriboom

CSG Hygiene

CSG Integrated Services

CSG SkillsCSG Recruit7Arrows

Revert BDM

Hi-Tech

SAT

IMC

CSG Remote Sites

SHESHAM&S

GROUP STRUCTURE

08

Listed on the JSE

May 2010

Awarded - Medi

Clinic (catering)

January 2013

Awarded - Wits

(catering & cleaning)

October 2014

Acquisition -

ConinghamLee

2006 2010 2013 2014

MILESTONES

09

October 2014

Acquisition -

ConinghamLee

November 2015

Acquisition -

Hi-Tech Security

August 2017

Awarded - Southey

Cape Town (TES)

December 2017

Awarded -

PWC (cleaning)

August 2017

Awarded -

Pick ‘n Pay (security)

April 2018

Awarded – VEA

Group (TES)

April 2019

Awarded - TraveaMay 2017

Acquisition - Revert

April 2018

Awarded - Alexander

Forbes (security)

March 2019

Awarded - Pick ‘n Pay

March 2017

Acquisition –

Stallion Reaction

April 2018

Awarded - Michael Angelo

Hotel (cleaning)

April 2019

Awarded - Heron

Bridge School

September 2015

Acquisition –

Afriboom

July 2018

Awarded - Stellenbosch

University hostels

(catering)

June 2019

Awarded - Deloitte

November 2019

Awarded -

Leonardo Hotel

December 2019

Awarded - Crown

Plaza Hotel

2015 2017 2018 2019

10

AS OF 31 MARCH 2018

REVENUE, EBITDA AND HEADLINE EARNINGS GROWTHR2,1 BNRevenue

30%Black shareholders

±15 200Employees

NATIONALFootprint

LEVEL 3BBBEE

LEVEL 1Most subsidiaries

EBITDA Headline earningsRevenue

Ju

n 2

011

Mar

20

14

Ju

n 2

012

Mar

20

15

Mar

20

17

Ju

n 2

013

Mar

20

16

Mar

20

18

2500

2000

1500

1000

500

0

200

150

100

50

0

-50

REVENUE

11

02WHAT CSG CANOFFER YOU

Governance peace of mind of a listed

entity

Collaborative partnerships

Extensive industry knowledge and

experience

Service driven culture

Flexibility to adapt to clients needs

Track record and reputation

Financial backing to facilitate investment

One stop solution for all

services

13

WHAT WE OFFER

03SERVICES /SERVICE OFFERING

One brand for all

your outsourced

services

Flexibility in

selection of

services on offer

One point of

contact for all

services

Extensive staff

training on offer

One invoice

Exceptional service

delivery supported

by definitive SLAs

Extensive service

industry knowledge

Improved buying

power for non-

core services and

consumables

Flat line reporting

Partnership with clients

for sustainable and

mutually rewarding

engagement

CSG INTEGRATED SERVICES

15

INTEGRATED SERVICE MODEL

CATERING

• Canteen and kitchen design

• Staff restaurants

• Corporate functions

• Coffee shops

• Dietetic services and menu designs

• Contract catering

• Patient feeding

• Remote Site Management

CLEANING

• Industrial and office cleaning

• Retail and Educational

• Housekeeping

• Laundry management

• High-level cleaning

• Deep cleaning

• Pest control

• Hygiene services & sanitary bins

CSG FACILITIES

16

FOOD & CLEANING

SECURITY AND RISK SOLUTIONS

• Alarm monitoring and armed response

• Guarding

• Access control

• Time and attendance systems and monitoring

• High risk freight protection

• Technology solutions

• Employee screenings

• CCTV monitoring and surveillance

• Farm protection, anti-illegal mining

• Special investigations and intelligence

• VIP protection

• Fire detection and suppression

• Boom and barrier instillations

• Remote site monitoring

• Health and safety assessmentsCSG SECURITY

17

SECURITY & RISK

PERMANENT PLACEMENTS

• Head hunting

• Recruiting

• Profiling

• Interviewing

• Reference checks

TEMPORARY EMPLOYMENT

• Blue/white collar employment

• Short term or fixed term

HR AND PAYROLL SERVICES

• Human resource management

• Employee relations management

• Chairing of disciplinaries

• CCMA cases

• Policies and procedures

BBBEE COMPLIANCE

• Training

• Baseline assessments

• Improvement strategies

• Regular reporting

• Establishing B-BBEE policies

and procedures

• Document management

• Verification assistance

CSG PEOPLE

18

RESOURCING & BBBEE

EMPLOYMENT EQUITY COMPLIANCE

• Needs analysis

• Election of employment equity members

• Training

• Barrier identification

• Development of an employment equity plan

• Maintenance of records

• Quarterly monitoring meetings

• EEA2 and EEA4 reporting

SKILLS DEVELOPMENT

• Registration with relevant Seta

• Identification of skills shortages and training

requirements

• WSP / ATR and pivotal plans and reporting

managed and submitted

• Skills development committee meetings

• Alignment

• Document management

• On site or location training of numerous accredited

courses from life skills to management

CSG SKILLS

19

BBBEE & SKILLS

04FOOTPRINT AND CLIENTS

47SOLUTIONS

2220

5

CSG FACILITIES

CSG SECURITY

CSG PEOPLE

21

SOUTH AFRICA &MOZAMBIQUE

GEOGRAPHICAL FOOTPRINT

22

CLIENTS

23

www.csgfoods.co.za+27 86 130 6093

www.revert.co.za+27 86 173 8378

www.bdm.co.za+27 12 362 9778

www.sss.co.za+27 12 361 6815

www.hitech-securtity.co.za+27 13 752 4470

www.msprojects.co.za+27 17 638 0140/1/2

www.afriboom.co.za+27 11 794 5199

www.7arrows.co.za+27 86 172 7769

www.coninghamlee.co.za+27 32 946 0854

www.phakamanisolutions.co.za+27 86 130 6093

www.safetyadtech.co.za+27 17 638 0140

www.csgskills.co.za+27 11 794 2000

www.giprojects.co.za+27 12 362 9778

www.shesha.tv+27 21 510 2276

CSG FACILITIES

CSG SECURITY

CSG PEOPLE

©2019 Contract Services Group

Telephone: +27 12 362 9778Fax: +27 12 362 4120Email: info@csgholdings.co.zaWebsite: csgholdings.co.za

Address: Equity Park, Block A, 257 Brooklyn Road, Brooklyn, Pretoria, 0181