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JALEESA D. THOMAS 678-876-8810 247 overlook park lane Lawrenceville, GA 30043 - USA [email protected] OBJECTIVE I’m a hard-working individual with a passion for assisting customers meet their needs in a professional environment. I love interacting with others. All those who know me know that I am willing to work hard to achieve goals and determined to motivate others to do the same. Rather than being intimidated by challenges, I look at them as an opportunity to demonstrate my skills, abilities, growth and development. My objective is to succeed in any given environment and to be the best at whatever I do. WORK EXPERIENCE Lead Teller 03/15- Current Wells Fargo Flynn Crossing (770) 754-5220 Notary of Republic ATM Custodian Approver for teller transactions Stage Couch and Director Security Officer in SVT, SVP and WebAdmin Allow customer entrance to safe deposit box. Authorized to prepare the stores yellow teller work, green atm and yellow bags and properly complete the ground courier log and release bags to the authorized courier. Ordered, prepared and received shipment. Performed teller observations. Printing reports, signing and filling reports. Making incoming mail records and calling customers when orders received. Processing night drop. Balancing volts. Achieved and Tracked daily sales goals. Operated drive through proficiently. Providing excellent customer service using “shine” and “11 ways to wow”. Full Time Bank Teller 08/14- 03/15 Wells Fargo Johns Creek (770) 497-4120

Lisa Resume 2016

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Page 1: Lisa Resume 2016

JALEESA D. THOMAS 678-876-8810

247 overlook park lane Lawrenceville, GA 30043 - [email protected]

OBJECTIVE

I’m a hard-working individual with a passion for assisting customers meet their needs in a professional environment. I love interacting with others. All those who know me know that I am willing to work hard to achieve goals and determined to motivate others to do the same. Rather than being intimidated by challenges, I look at them as an opportunity to demonstrate my skills, abilities, growth and development. My objective is to succeed in any given environment and to be the best at whatever I do.

WORK EXPERIENCE

Lead Teller 03/15- Current Wells Fargo Flynn Crossing (770) 754-5220

Notary of Republic ATM Custodian Approver for teller transactions Stage Couch and Director Security Officer in SVT, SVP and WebAdmin Allow customer entrance to safe deposit box. Authorized to prepare the stores yellow teller work, green atm and yellow bags and

properly complete the ground courier log and release bags to the authorized courier. Ordered, prepared and received shipment. Performed teller observations. Printing reports, signing and filling reports. Making incoming mail records and calling customers when orders received. Processing night drop. Balancing volts. Achieved and Tracked daily sales goals. Operated drive through proficiently. Providing excellent customer service using “shine” and “11 ways to wow”.

Full Time Bank Teller 08/14- 03/15 Wells Fargo Johns Creek (770) 497-4120

Performing commercial and non- commercial transactions. Foreign currency teller familiar with RFX System. Letting customers into their safe deposit box. Preparing and Receiving shipment. Receiving, preparing and releasing mail bags. Making incoming mail records and calling customers when orders received. Processing night drop. Balancing volts. Printing reports. Coaching new tellers. Maintaining bronze level performance in sales. Operating drive through proficiently. Providing excellent customer service with team achieving silver in service. Tracking Sales Goals Daily

Awards/Achievements

Page 2: Lisa Resume 2016

Achieving Bronze Level payout for sales Q4 2014

Part Time Bank Teller 06/13-08/2014Wells Fargo Mall of Georgia (770) 831-2960

Performing commercial and non-commercial transactions. Preparing jets can to be sent to money center. Excellent at balancing Maintaining bronze level performance in sales. Processing night drop Operating drive through proficiently. Provided excellent costumer service with team receiving gold in service

Awards/ Achievements

Sales Excellence Award Q1 2014 Stellar Teller 2013 On the watch pin for preventing a loss Achieving Bronze level payout for Quarter 4 of 2013 and Q1 of 2014

Lancôme Beauty Advisor/ Cosmetics Sales Associate 04/12- 10/13Macy’s Mall of Georgia (678) 546-4260

Demonstrating products. Achieving Sales Goals Opening Macy's credit card accounts. Managing and updating clientele history through "my client" system. Calling clients about future promotions. Recovering bay when opening or closing.

Cashier 11/11-02/12Hobby Lobby 665 Duluth Hwy Lawrenceville, GA 30046 (770) 963-5241

Opening and closing register/ Handling currency Provided Excellent customer service Recover the store (zoning and facing products ect.)

Weight Loss Consultant 08/10-11/12885 River Overlook Dr. Lawrenceville, GA 30043 (678) 449-4377

Prepare meal plans and daily routines for clients. Monitoring and coaching clients to meet weight loss goals. Scheduling monthly consultations Maintaining company website lifechangeforweightloss.weebly.com

                            SKILLS

2 years plus experience selling products and services.

4 years experience interacting with customers.

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EDUCATION

Gwinnett Technical CollegeLawrenceville, GA 2009-2010Interpersonal Relations and Public Development

Maxwell High School of Technology 2008- 2009Lawrenceville, GACosmetology

Collins Hill High School Graduated May 2009Lawrenceville, GA

AwardsHonors Chorus 2008Outstanding Chemistry Student Award

REFERENCES

Sathi Nagarajan Service Manager Wells Fargo Flynn Crossing(770) 754-5220

Krista Marsingale Service ManagerWells Fargo Mall of Georgia(770) 831-2960

Johanna Sparks Counter Manager Lancôme at Macy’s Mall of Georgia(404) 825-9859

Page 4: Lisa Resume 2016