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Privacy and disclosure issues
o Ask yourself whether or not to release such information
o Whether to put the mentors against the mentees
Ethics in communication
o Whether or not you can be responsible
Headings in business messages
o In serifs or san serif fonts. There must be a distinction. Font for headings must be bigger than current font size, always choose to bold it.
o Try not to use italic fonts (read corp comm style guide)
Terms of address: employees versus colleagues etc
o Colleagues: usually flat (in assesment 1)
o Employees: top down
Short sentences
o Dangerous to use often
o Have a mix of short and long sentences
o Stop yourself from overusing a noun
o Connect short sentences with “and” or “but”
o Might be too choppy
Subordinate clauses
Misspelling
o Commonly misspelled words: embarassment, occasion, government, judgement.
o Misspelling diminishes your credibility (ethos)
Tone
o Avoid words with negative connotation
Modal verbs
Grammatical parallelism
o List that you use must start with the same form of word
o For example, live life, play hard.
o Has got to be a pattern.
“You” to start every sentence
Wrong sender
o Affects credibility
o Check
Conciseness
o Remove clauses, reduce the length
o Free up space for more important things
o Eliminate redundancies and cliches (for example, I hope this email finds you well) too commonly used
o Use simple words, remove “love”, “very”, “really”
Prepositions
o Use appropriately
Singular and plural
o Look out for irregular plural forms as well as uncountable nouns
o Feedback is a noun not a verb
Using nouns and noun phrases to start a sentence too often
o Begin with adverbs
o Use conjunctions to connect your sentences
o Use cohesive devices, transition markers
o Try not to begin with a noun too often
o Vary sentence structure
