LISTENING CHARACTERISTICS

Listening=Hearing hearing-sound waves listening-produces

meaning

Listening is creative Listening is a two

way street You must want to

listen Listening involves a

response

TYPES OF LISTENING

Appreciative enjoyment

Empathic Emotional support

Comprehensive To understand

Critical Evaluate Acceptance/rejection

POOR LISTENING(Lucas)

Not concentrating Listening too hard Jumping to

conclusions Focusing on delivery

and personal appearance

LISTENING OBSTACLES [Skinner/Grice]

Physical distractions Physiological

distractions Psychological

distractions Factual distractions Semantic distractions

BECOMING A BETTER LISTENER

Set goals Block distractions

Noise External Internal Physiological

Don’t judge too early Wait for the end of the

speech Have enough information

Use all your senses