Customer Service Training: Critical Elements of Customer
Service
FLAMES MANAGEMENT CONSULTANTS
your prosperity, our priority
FLAMES MANAGEMENT CONSULTANTS
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OUR VISIONTo be the leading consultancy firm in Kenya, working
in partnership with our clients to deliver exceptional and up to
date training programs.
OUR MISSIONTo ensure that we provide the best consultancy
services to maximize our clients potential. We strive for
excellence and aim to exceed expectations.
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WHAT WE DO :-Team Building training Customer service
trainingMotivational talks Life Skill Training Leadership Training
Career CoachingEntrepreneurship trainingStress ManagementGuidance
and Counseling
WHAT WE DO:
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. LIVE A LIFE OF PURPOSEWhy were you born?
(purpose)
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. Purpose?
Reason for existence
The reason as to why you are alive today
Its the original intent in the mind of the manufacturer,
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Why should you know your purpose in life?
It gives you confidence Gives you sense of direction Gives you
motivation
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HOW CAN YOU LIVE A LIFE OF PURPOSE ?
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1. Believe in yourselfYou must believe in yourself, if you dont,
then why would anybody else believe in you.
You must believe that you have a purpose and equivalent
potential attached.
You must believe that you are too loaded to be empty
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2. Speak possibilities upon your lifeThe reason so many people
never succeed in life is because they just speak about:-What will
not work Why it wont work.How weak they are How they are going to
be defeated
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Why do people see impossibilities ?
People believe in facts and ignore the truth
Facts present description of a thing of a situationPhysical
evidence.
Truth the real essence of a thing
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3.Get out of your comfort zone The reason as to why people never
make it to their destiny is becausethey have become satisfied with
where they are, what they have .
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4.AVOID PROCASTINATION
Avoid postponing things till later or till tomorrow or sometime
in the year
Tomorrow is just a chance from God to start what you have always
wanted to start
Our existence tomorrow is only known by God.
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O P P O R T U N I T IESARENOWHERE ?
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He who says he can he can and he who says he cant are both
right.Nothing is completed tomorrow if not started today
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THE ENDTHANK YOU
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