Living Project Support Assistant (BIG LOTTERY FUNDED)

3 Year Fixed Term Contract

Full Time 37.5 hours (Part-time applications considered)

Salary £16,000 per annum

Location: North Leeds

Benefits: Pension, Free DBS, Employee Assistance Programme, Jewish High Holy days, option to join healthcare scheme,

Funded through the Big Lottery (Reaching Communities) The Living Project will change the face of dementia services in North Leeds for individuals with early onset dementia and their families.

LJWB is looking for a Living Project Support Assistant to join us at an important and exciting stage of our journey in developing and delivering excellence in our dementia service provision.

You need to be passionate and highly motivated about delivering services, personally committed to supporting development and delivery of projects through innovation including use of ICT and wider technology, have a good knowledge of the issues associated with dementia and those caring for people living with dementia.

This will be a challenging and rewarding opportunity, if you are passionate about dementia services and working within the community we want to hear from you.

Please note it is desirable you have a valid driving licence for the UK and use of your own vehicle.

CV’s are accepted however you must request a job specification in order to evidence the essential criteria required for the role.

For further information and an application pack please email Katherine Bell at katherine.bell@ljwb.co.uk or call 0113-218-5899. Closing date for applications is 28th August 2017.

Interviews will take place w/c 4th September 2017.

If you are shortlisted you will be contacted directly, if you do not hear from us within 3 weeks of your application, it can be assumed that unfortunately, your application was unsuccessful on this occasion.

No agencies.

www.ljwb.co.uk

Our offices are disability friendly.

We are an equal opportunities employer.

JOB DESCRIPTION and PERSON SPECIFICATION

JOB TITLE Living Project Support Assistant3 Year Fixed Term Contract

HOURS OF WORK Full Time 37.5 hours per week

Part time applications considered.

SALARY £16,000 per annum

REPORTS TO Community Support Services Operations Manager

STAFF RESPONSIBILTIES None

DBS REQUIRED Yes

CONTRACT TYPE: 3 Year Fixed Term Contract

SPECIAL CONDITIONSLJWB is an equal opportunity employer and as such both the organisation and its employees are required to comply with good practice and to promote equality in line with our legal duties under the Equality Act 2010.

Specifically: To respect and work positively with others to create a workplace that is inclusive, a service that is responsive to individual needs.

LJWB is committed to making any necessary reasonable adjustments to the job role and the working environment so that disabled people have access to job opportunities or current employees can continue to work should they develop a disabling condition.

KEY RELATIONSHIPS Community Support Services Operations Manager, Dementia Coordinator, Chief Executive Officer, Service Managers, Team Colleagues, Clients and Service Users, Community, Stakeholders, Health and Social Care, Faith Groups, Community Groups, Learning Disability Houses, Donnisthorpe, LJHA, Leeds City Council, Third Sector organisations operating in Leeds and surrounding areas.

The following information is to assist staff joining LJWB to understand and appreciate the work content of their post and the role they are to play in the organisation.

1. Prime objectives of the post To support people living with dementia by delivering provision of appropriate support services to enable them

to live well and remain independent for as long as possible, whilst equipping clients and their families/carers to feel confident about their ability to live well with dementia.

To support the Dementia Coordinator to develop and implement a dementia friendly environment at the MAZCC.

To support the Living Project in delivery against its service outcomes.

To support with undertaking the start-up, implementation and completion of assigned projects relating to the Living Project.

To support the Dementia Coordinator to undertake comprehensive, tailored, holistic assessment of need and co-ordination of services in order to collaboratively identify support goals.

To support carers in their roles, providing supporting advice, information and respite support, including the development of self-sustaining carers group and social activities.

To ensure the provision of effective services to meet Leeds Jewish Welfare Board’s (LJWB) charitable objectives and meet community’s needs.

2. Key responsibilities and range of duties: The post holder will have to be flexible and able to adapt to the pace of a fast changing environment,

supporting the Dementia Coordinator in reacting to this changing environment.

The post holder will undertake case management in line with organisational policies and procedures.

To demonstrate knowledge and understanding of issues affecting people with dementia.

To support the Living Project to promote the delivery of excellence in dementia practice for individuals within the community living with dementia, memory and/or communication problems.

Working with the Dementia Coordinator to develop and implement creative projects for clients with dementia and their family/carers.

To support the Living Project in providing a comprehensive and dynamic range of activities and support which successfully integrate clients, and their family/carers and facilitates the reduction of their social isolation.

To promote a person-centred approach to all activities with clients in their own homes, to meet their needs.

Working with the Dementia Coordinator to triage referrals and signpost quickly where necessary to specialist support services.

To ensure that client records and other information systems are completed accurately and timely, enabling the monitoring and recording of outcomes on all clients. Completed using accessing database systems, the use of Outcome Star software and Person Centred Support Plans.

To seek, record and collate client feedback to understand whether needs are being met, and work with the Dementia Coordinator and Quality Assurance Manager to plan any necessary adjustments.

To support the Dementia Coordinator in raising awareness in the community about dementia and the way it affects individuals and families.

To ensure that day to day delivery of service is underpinned by a constant focus on outcomes, with regular goal planning and review ensuring that outcomes are achieved within service timescales.

To identify any barriers to individuals accessing services and activities and work with individuals to overcome these.

To support with statistical and other information and data as required for the Dementia Coordinator to report activity and outcomes and ensure effective qualitative and quantative monitoring and evaluation of the service

To engage effectively and participate in team meetings, practice development, supervision and forums.

To ensure compliance with all organisational policies and operational procedures including full compliance with statutory regulations, best practice and professional standards.

To ensure that excellent customer service is being delivered by the service on a day to day basis in line with service standards.

To act in accordance with the principles set out in the Employee Code of Conduct and LJWB Values.

To promote and support LJWB’s Vision: Positively Changing Lives, including our aims and objectives.

To undertake any other reasonable duties as required which are appropriate to the work of the team and are commensurate with the responsibility and level of the post.

To maintain appropriate professional boundaries at all times.

To adhere to organisational policies and procedures.

Please note this job description is not intended to be exhaustive. The post holder will be expected to adopt a flexible approach to tasks, which may be varied from time to time following discussion with line management. Any variations will be subject to the operational requirements of the service and will be in keeping with the general profile of the post.

3. Person SpecificationDetailed below are the types of skills, experience and knowledge which are required of applicants applying for the post. The “Essential Requirements” indicate the minimum requirements and applicants lacking these attributes will not be considered for the post. The points detailed under “Desirable Requirements” are additional attributes to enable the applicant to perform the position more effectively or with little or no training. They are not essential, but may be used to distinguish between acceptable candidates

Skills & Experience

Essential Desirable How skill will be assessed

Demonstrate experience of working with clients who may be frail, elderly, disabled, knowledge and understanding of issues affecting individuals with dementia and, families, carers and support networks.

Experience of case management.

Experience in the use of IT equipment and software packages, including Word and Excel.

Experience of working in a care/support environment.

Experience of participative and collaborative approach, involving clients and community in the development of initiatives and identification of key issues.

To demonstrate effective interpersonal skills.

Demonstrate effective written & verbal communication skills.

Demonstrate an analytical, logical and methodical approach to problem solving.

Demonstrate ability to work on a number of activities, initiatives and projects.

Experience of providing one to one service person centred support.

Valid Driving Licence for the UK and access to own transport.

Application form, Interview, References

Education

Knowledge of relevant legislation including Dementia, Mental Capacity Act. Care Act, Mental Health and Learning Disability, Older People, Autism, Special Needs, Deprivation of Liberty.

An understanding of the needs of people with dementia and their carers.

NVQ/QCF Level 3/Diploma in Health, Social Care and Dementia Awareness or with substantive equivalent experience.

Application formPresentation of Qualifications

Personal

Qualities Demonstrate ability to be self-

motivating enthusiasm, passion and have a positive approach to team working within a multi-disciplinary team

Ability to be tactful and able to deal with all types of people.

Demonstrate excellent interpersonal skills including listening and displaying empathy.

Well organised, diligent, and pro-active with a proven track record of managing a varied workload, completing projects and tasks on time and within set parameters.

Demonstrate commitment to user led, person centred services.

Demonstrate high level written and verbal communication skills with attention to detail flexible to different audiences.

Demonstrate a track record of delivering against agreed targets in the areas of quality and customer service.

Good understanding of public and third sector policies, legal and statutory requirements and inspection frameworks.

Demonstrate understanding of and barriers people face to accessing services and how to overcome them.

Application form, Interview, References

Training Prepared to undergo job related

and self-development training.

Demonstrate ability to take responsibility for own development and learning in alignment with job role.

Demonstrate ability to pro-actively seek feedback on own performance and how impacts on others.

Interview,References

PersonalCircumstances

Must be legally entitled to work in the UK.

Willing to attend occasional organisational fundraising events outside working hours, including evenings and weekends.

Demonstrate the ability to uphold the Organisations Code of Conduct.

High degree of confidentiality at all times.

Demonstrate a flexible and friendly approach.

Demonstrate the ability to engage effectively and appropriately with clients, staff, volunteers and community.

Demonstrate an understanding of being a learning organisation, learning from mistakes.

Demonstrate awareness of own behaviours and the impact on others.

Sight of appropriate documentation as specified in the interview letter. Interview,References.

Demonstrate an ability to plan own workloads and define objectives following direction from Line Management.

Physical/Sensory

Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the Equality Act 2010.

Equality To respect and work positively with

others to create a workplace that is inclusive, a service that is responsive to individual needs in line with the Equality Act 2010.

Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare need.

Demonstrate commitment to the principles underlying LJWB’s Equal Rights policies and practices.

Demonstrate ability to imbed dignity and respect in all work activity.

Interview,References.

Disposition/Attitude

Demonstrate ability to be highly customer focused, with a commitment to provide a high level of customer care.

Ability to maintain clear professional boundaries whilst demonstrating patience, empathy, diplomacy and understanding.

Ability to communicate at all levels, with high levels of oral and written skills.

Ability to act at all times with honesty and with integrity and work collaboratively.

Ability to maintain a relationship of trust and respect with colleagues, senior management, Trustees and Committee Members.

Demonstrate an ability to build and maintain relationships whilst maintaining professional boundaries.

Demonstrate a commitment to

Ability to act as an advocate for clients, community and users of services when needed.

Interview,References

participate in shaping the future of LJWB.

Disclosure and Barring Service (DBS) checks

Where a criminal record background check is identified (i.e. regulated activity relating to adults) a clear DBS certificate is required before commencing employment with LJWB.

See the DBS website for details.

Sight of a clear DBS certificate,(for new employees without an existing DBS certificate, LJWB will cover the cost of the DBS check and the annual subscription).

I confirm that I have read, understood and accept the duties and responsibilities contained in this Job Specification.

Signed: ___________________________ Date: ___________________

Completed July 2017

APPLICATION FORM

Should you wish to submit a CV instead of the attached application form, please do so, however you must sign and return the monitoring form and the declaration page at the back of the application form. CV’s must evidence the essential criteria required for the role.

The form is as comprehensive as practical, but if in any section you feel you do not have adequate space to respond please attach separate sheets. Please complete either by typing or in block capitals using either a black or blue pen.

Application for the post of: Living Project Support Assistant

How did you learn of this vacancy?

PERSONAL DETAILS

Forenames:

Surname:

Home Address:

Postcode:

Day time telephone numbers:

Email Address:

Do you hold a current clean driving licence?National Insurance Number:

ACADEMIC QUALIFICATIONS

Names & Address of Schools/Colleges.Universities

Subjects Level/Grade

PROFESSIONAL MEMBERSHIP

Organisation Membership Status Date joined

NON QUALIFICATION/TRAINING COURSES

Course Title Organising Body Date Completed

EMPLOYMENT HISTORY

From / To Starting with your most recent position, list the name of your employer, job title, salary and brief description of main responsibilities

Reason for Leaving

SKILLS, KNOWLEDGE AND EXPERIENCE

Please provide details in relation to both the essential and desirable criteria for the post as both are used to shortlist. However, if the person specification says an essential skill or experience will be identified from the application form, you must say this in this section how you meet the requirement. You can only be considered for interview if you show how you meet all the essential criteria listed.

REFEREESPlease give details of two professional referees we could approach, one of whom should be your last or present employer. No contact will be made with the referees that you have supplied without your consent.

Name: Name:

Position: Position:

Company: Company:

Address: Address:

Postcode: Postcode:

Tel No: Tel No:

Email Address: Email Address:May we contact prior to interview? Y / N May we contact prior to interview? Y / N

Closing date for applications is: 28 August 2017

This application form must be returned to:

Katherine BellLeeds Jewish Welfare Board

311 Stonegate RoadLeeds

LS17 6AZ

Email: katherine.bell@ljwb.co.uk

DECLARATIONS

Are you related to or the partner of any existing employee or committee member of LJWB?YES/NO

If yes, please print their name(s) and relationship to you:

The information I have given on this form is true and accurate to the best of my knowledge

I am not subject to any immigration controls or restrictions which prohibit my undertaking work in the UK

Under the Rehabilitation of Offenders Act I understand that I will be asked to declare in writing whether I have been convicted of any offences in a Court of Law and if so to provide details of the offence(s). I understand that failure to disclose such convictions may result in dismissal or disciplinary action by LJWB

In line with Leeds Jewish Welfare Boards DBS Policy, anyone undertaking a Regulated Activity will require a clear DBS check before commencing employment with Leeds Jewish Welfare Board.  If you do not have an existing DBS certificate, the cost of the DBS check and annual subscription will be paid by Leeds Jewish Welfare Board. Please note, if your contract is terminated or you resign within the first 6 months of employment, this cost will be deducted from your final salary.

All applications are kept for 6 months

I consent to the processing of the above data in accordance with current Data Protection legislation

Signature: _____________________________

Date: