Jude MunroFormer CEO

BRISBANE CITY COUNCILMember

INdEpENdENT LOCAL GOvERNmENT REvIEw pANEL

Vanessa Chan General Manager

AShfIELd COUNCIL

Professor Brian DolleryDirector of the Centre for Local Government

UNIvERSITY Of NEw ENGLANd

Rik HartCEO

wARRINGAh COUNCIL

Benefits Hear how other councils

are ensuring financial sustainability

Learn how to ensure JO’s & Shared Services actually lead to financial sustainability

Find out what alternative service delivery options are available

Learn how to ensure financial sustainability during & post amalgamation

Key Speakers

Local Government Financial Sustainability

17th & 18th November 2015, Sydney Boulevard hotel

Preparing for the future

phone 1300 316 882 fax 1300 918 334 registration@criterionconferences.com www.criterionconferences.com/event/lgfs

“This was one of the best conferences I have attended in my 11 years in Local Government”

- Cr Jenny Dowel, Mayor, Lismore City Council – Past attendee

Pratical guidance from experts & peers

> see inside for more

Pre Conference Workshops

What you need to know about setting up a Shared Services Centre

Preparing a FFTF Long Term Financial Plan in a time of uncertainty

Service delivery models to support financial sustainability

A

B

C

Sponsored by

Endorsers

To register phone 1300 316 882 fax 1300 918 334 registration@criterionconferences.com www.criterionconferences.com/event/lgfs

Plus key contributions from:

Peter McKinlaymcKinlay & douglas

Associate Professor Roberta RyanACELG

Richard SheridanAuburn City Council

Anthony O’ReillyEurobodalla Shire Council

Monika Bretmaisserport macquarie-hastings Council

Andrew SalesCoffs harbour City Council

Carole ToddLiverpool City Council

Dr Joseph DrewUniversity of New England

Kate MonaghanCootamundra Shire Council

John OliverCessnock City Council

Bobbi MayneRockdale City Council

Neil PadleyBrisbane City Council

Steve Crowepropel partnerships

“The conference was a great experience as we can see how each council is approaching the difficult task of financial sustainability.” - Richard Sheridan, Chief Financial Officer, Auburn City Council

SAVE $600 when you register & pay by 21st August 2015*

It will cover:• Determiningservicelevels• Improvingasset

management• Consolidatingsystems• Sourcingnewrevenue• MakingJO’sandShared

Serviceswork

• Alternativemeansofservicedelivery

• Ensuringsustainabilityduring&postamalgamation

• Andmuchmore!

A practical guide to ensuring financial sustainabilityFinancial sustainability is a top priority for councils around Australia.

This is particularly true in New South Wales with Fit for the Future reforms underway, in Victoria with the coming of rate-capping and in Tasmania with the possibility of amalgamations.

This conference will provide heads of Finance and Corporate Services along with CEO’s/GM’s and Mayors with all the information they need to ensure the future financial sustainability of their councils.

For NSW delegates it will be the last chance to get guidance on this issue before the rubber hits the road in 2016.

• Head of Finance/CFO • Head of Corporate Service/Business Services

• CEO or General Manager • Mayor/Councillor

Sponsorship opportunities

We work closely with corporate partners to create unique and innovative tailored sponsorship packages that best meet your specific marketing, business development and corporate entertainment objectives.

Contact Sean Watkins on 02 9239 5729 and find out how you can make your mark on this industry.

Who is attending?

Local Government:

And relevant State Government representatives.

Day 1 Tuesday 17th November, 2015

8:30 Registration, coffee & networking

9:00 Opening remarks from the Chair

Peter McKinlay, Executive DirectorMcKinlay Douglas (NZ)

Ensuring financial sustainability9:10 Establishing service levels with the community• Local government in context • Service levels - impact on overall sustainability• Examples of strategies to engage communities in service level setting

Associate Professor Roberta Ryan, DirectorACELG

9:50 Creative ways to source additional revenue & reduce long-term direct operating costs

• Leveraging opportunities - thinking outside the Local Government box• An example of an operating business within the Local Government sector• Leveraging the legislative acts to your council’s advantage

Andrew Sales, Manager, The LG (Local Government) Technology GroupCoffs Harbour City Council

11:00 Morning tea & networking

11:30 Improving asset management practices• The implementation of a continuous improvement road map for asset and

financial management• Results and lessons learned

Bobbi Mayne, Executive OfficerRockdale City Council

12:10 Consolidating systems to drive efficiency• How Brisbane consolidated 62 systems down to a single SAP instance• Designing organisational processes according to the system to maximise its

impact• Using the standard software to avoid expensive upgrades

Neil Padley, Executive Manager, Support Services CentreBrisbane City Council

12:50 Process improvement to drive council performance & financial sustainability

• How Liverpool implemented a new approach to process improvement• How this has helped them improve customer service and overall

performance, use their budget more efficiently and streamline the management of assets, infrastructure and procurement

Carole Todd, Director, Business ImprovementLiverpool City Council

1.30 Networking lunch

A closer look at Fit for the Future reforms

3:50 Afternoon tea & networking

Alternative means of service delivery4:10 Strategic Services Partnerships• The accelerating growth of Strategic Services Partnerships • How Ipswich, Liverpool and Mackay have all created ground-breaking

Strategic Services Partnerships and how you can get your council involved

Steve Crowe, CEOPropel Partnerships

5:30 Closing remarks from the Chair & end of Day One

SPEED NETWORKING10:30

Get to know your fellow delegates in short 60 second bursts – don’t forget your business cards

KEYNOTE2:30 Fit for the Future – original intentions & where

to from here

Jude Munro Former CEO, Brisbane City Council Member, Independent Review Panel

KEYNOTE3:10 An appraisal of Fit for the Future – the good,

the bad & the ugly• A critical assessment FFTF from its inception (including Expert Panel

deliberations), its criteria, the TCorp Report and IPART criteria

Professor Brian Dollery, Director of the Centre for Local GovernmentUniversity of New England

INTERNATIONAL KEYNOTE4:50 Choosing the right delivery model

• The context – long-term challenges, moving from an institutional to community focus

• Why choosing the right service delivery model (from JO’s & Shared Services, to Centres of Excellence and Strategic Commissioning) is so important and why this decision needs to be made service by service

Peter McKinlay, Executive DirectorMcKinlay Douglas (NZ)

Day 2Wednesday 18th November, 2015

www.criterionconferences.com/event/lgfs #localgovfinance Australian Public Sector blog.criterionconferences.com

SAVE $400 when you register & pay by 18th September 2015*

8:30 Welcome, coffee & networking

9:00 Opening remarks from the Chair

Steve Crowe, CEO Propel Partnerships

9:10 How to get financial strategy to cut through• Developing strategy that gets delivered• Understanding and communicating the community and organisational value

of strategy• Embedding financial strategy into organisational practice

Vanessa Chan, General ManagerAshfield Council

9.50 Towards a competent performance monitoring program• The effect of inconsistent depreciation practice on performance monitoring• Schedule 7 estimates and public policy making• The need for empirical analysis for a competent performance monitoring

program

Dr Joseph Drew, Research Fellow of the Centre for Local GovernmentUniversity of New England

Amalgamations10:30 Ensuring financial sustainability during &

post-amalgamation• Why Auburn chose to amalgamate• How Auburn is preparing• Managing challenges around service levels, staffing and procurement

Richard Sheridan, CFOAuburn City Council

11:10 Morning tea & networking

11:40 Using structural change to improve sustainable service delivery for communities

• How Cootamundra is preparing for amalgamation• Maintaining and improving services in the context of structural change and

process improvements

Kate Monaghan, Director, Corporate ServicesCootamundra Shire Council

Sustainability journeys & next steps12:20 ROUNDTABLE• Explore a topic of interest with an expert and your fellow delegates

12:50 Networking lunch

1:50 Ensuring financial sustainability – lessons from the past, plans for the future

• Making structural and cultural change• Building financial accountability• Using technology• Ensuring a strong financial position in the future (either as a stand-alone or

amalgamated council)

Rik Hart, CEOWarringah Council

2:30 From administration to future sustainability• How Port Macquarie Hastings has, over the last 8 years, gone from a period

of administration to working towards the goal of sustainability

Monika Bretmaisser, General Manager, Financial ServicesPort Macquarie-Hastings Council

3:10 Afternoon tea & networking

3:40 A journey to financial sustainability• The importance of commitment• Challenges to success• The hard yards and then what?

John Oliver, Chief Financial OfficerCessnock City Council

4:20 A collaborative approach to financial sustainability• Making friends with the engineers – get on the same page about

depreciation• Building ownership of the budget across council• Getting the message to the community

Anthony O’Reilly, Director Finance and Business DevelopmentEurobodalla Shire Council

5:00 Closing remarks from the Chair & close of conference

WorkshopsDon’t miss this opportunity to interact in small groups with experts in Local Government financial sustainability

Add a workshop from $699 + GST or book all 3 for only $1499 + GST

Preparing a FFTF Long Term Financial Plan in a time of uncertaintyPre Conference Workshop B Monday 16th November 2015, 12.00pm – 3.00pm * Includes refreshments and lunch

The Office of Local Government has developed a number of FFTF benchmarks which councils must achieve by 2020. Preparing a FFTF Long Term Financial Plan will be critical for councils to demonstrate their ability to meet the benchmarks and be able to fund the future in a time of uncertainty. This workshop has been designed to assist councils in doing this.

Why attend this workshop?• Understand the importance of a FFTF long term financial plan• Learn how to prepare a sustainable FFTF long term financial plan• Identify service and infrastructure opportunities to meet the FFTF

benchmarks

What you will take away by attending• The keys to establishing a future accurate plan – FFTF benchmarks,

service levels, future rates policy and community plan• Funding and cost reduction opportunities to meet the FFTF benchmarks• A step-by-step approach to running scenario options to see if you can

fund the future

Your workshop leader:

Mark Davies, Consultant Financial Performance Solutions

For full workshop leader bios visit www.criterionconferences.com/event/lgfs

What you need to know about setting up a Shared Services CentrePre Conference Workshop A Monday 16th November 2015, 8.30am – 11.30am * Includes refreshments

Shared Services can help councils increase efficiency and drive down costs. As a result, many councils are looking to move in this direction. Many NSW councils have included it in their FFTF Action Plans.

This workshop has been designed to assist those organisations looking to set up Shared Services Centres (SSC). Led by Brisbane City Council’s Neil Padley (20 years’ experience designing, establishing and managing SSC for some of Australia and New Zealand’s largest companies) it will answer all of your burning questions about Shared Services.

Why attend this workshop?• If you want to know more about Shared Services and how it can assist you

in achieving financial sustainability• If your organisation is looking to set up an SSC or has included it as part

of its FFTF action plan• If you’re already set up an SSC but want to learn more from one of

Australia’s leading experts

You will leave with a better understanding of:• How to create a service, rather than a transactional processing mindset• What services to include• SLA’s and pricing• Balancing standardisation v specialisation• Managing change and transition

Your workshop leader:

Neil Padley, Business Transformation & Shared Services Executive Brisbane City Council

INTERNATIONAL WORKSHOP Service delivery models to support financial sustainabilityPre Conference Workshop C Monday 16th November 2015, 3.30pm – 6.30pm * Includes refreshments

This workshop looks at the importance of the careful choice of service delivery models in supporting financial sustainability. It draws on experience from other jurisdictions including UK Local Government in responding to financial austerity, discusses the importance of ‘strategic commissioning’ and covers the use of co-production - drawing on community resources.

Why attend this workshop?• To learn how innovative Local Governments are practicing ‘doing

more with less’ through new approaches to service delivery including co-production

• To work through how ‘strategic commissioning’ is changing the waycouncils are working.

What you will take away by attending:• An understanding of how innovative local governments are varying

their service delivery models to improve outcomes and reduce costs• Learning from case study examples how to apply ‘strategic

commissioning’ and other innovative tools

Your workshop leader:

Peter McKinlay, Executive Director McKinlay Douglas (NZ)

How To Register

Team DiscountsRegister 2 delegates at the ‘standard price’ & bring a 3rd delegate FREEPlease note that the standard price will be charged for team discounted registrations, early bird prices are not available for registrations utilising team discounts. Delegates must be registered at the same time from the same organisation in order to receive the team discount. For larger group bookings call us on 1300 316 882 to find out how you may qualify for greater discounts.

Venue AccommodationSydney Boulevard Hotel90 William StreetSydney NSW 2011Ph: 02 9383 7222

Delegate DetailsPlease complete: (Please photocopy for additional delegates)DELEGATE ONE

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CancellationsShould you be unable to attend, a substitute delegate is welcome at no extra charge.The company regrets that no cancellations will be refunded, course documentation will, however, be sent to the delegate. For an event cancelled by Criterion Conferences registration fees are fully refundable.

Privacy Policy:Any information provided by you in relation to this conference is being collected by CriterionConferences ABN: 50 878 562 414 and will be added to our database with the primary purposeof contacting you with regards to ongoing research, product development and providing youwith information about future Criterion Conferences products and services. If you do not wishto be contacted for these purposes, please tick here when you fax back your registration.We may also share information from our database with other professional organisations(including our event sponsors) to promote relevant services. Please tick here if you do notwant your details to be passed on and send this form back to us. Changes to Conference and Agenda:Criterion Conferences reserves the right to alter the programme without notice and is not responsible for any loss or damage or costs incurred as a result of substitution, alteration, postponement or cancellation of any event.

Event Prices

If there is a package you require that is not mentioned above, please contact us and we willbe happy to provide you with a quote. GST is charged at 10%. Registration fee includeslunch, refreshments and conference documentation. Please contact us for any special dietaryrequirements. Full payment must be received prior to the conference to ensure admission.Delegates may not “share” a pass between multiple attendees. Workshop attendees must alsoregister for the conference. *Early bird prices subject to availability.

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Criterion Conferences ABN number: 50 878 562 414

Local Government Financial Sustainability17th & 18th November 2015, Sydney

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