Organised by Organised by Organised by The PACS Group Ltd The PACS Group Ltd The PACS Group Ltd in association with the in association with the in association with the Local Land Charges InstituteLocal Land Charges InstituteLocal Land Charges Institute

LOCAL LAND CHARGES LOCAL LAND CHARGES LOCAL LAND CHARGES ANNUAL TRAINING & ANNUAL TRAINING & ANNUAL TRAINING & DEVELOPMENT PROGRAMMDEVELOPMENT PROGRAMMDEVELOPMENT PROGRAMMEEE

THE GRAND HOTEL, BRITHE GRAND HOTEL, BRITHE GRAND HOTEL, BRISTOLSTOLSTOL 19 19 19 --- 21 FEBRUARY 201221 FEBRUARY 201221 FEBRUARY 2012

MAKING A DIFFERENCE

WORKING ON YOUR BEHALF

PROVIDING YOU WITH

A forum for discussion

Regular meetings and information updates

A members web site

An on-line secure discussion forum

Help, advice and support

Your link with the LGA

Problem solving – EIR re-use

An authoritative voice in discussions with external bodies

THE ORGANISATION YOU CANNOT AFFORD NOT TO BE A MEMBER OF

Visit our stand in the Marlborough Room or go to www.llci.org for more details

On behalf of The PACS Group and the Local Land Charges Institute (LLCI) I would like to welcome you to this year‟s Training & Development Programme at The Grand Hotel, Bristol. Once again LLCI have assisted PACS in developing what we trust will be an interesting, informative and hopefully thought provoking programme. This year we have taken the very brave decision to change the format and to some extent the content of the event with more of an emphasis on training and development, especially for those new to Local Land Charges, whilst still dealing with the strategic issues that are affecting the profession nationally. I do hope the new format meets with your approval and from early indications, it appears that it does. We are likely to exceed last years attendance, and we have 34 delegates attending for the first time. To each and every one of you I extend a very warm welcome on behalf of PACS and LLCI and I look forward to meeting you at the new delegates session at 3:00pm on Sunday, 19th February in the Devon Room. The common theme in recent years has been the challenges the profession faces and this year is no different. We continue to be inundated with EIR and FOI requests, however, the EIR have assumed particular significance given the current legal challenge from the personal search companies. For reasons of confidentiality I can say no more here. Budget cutbacks continue to test the ability of Local Authorities to deliver services across the piece and, as always, the resilience of the profession continues to shine through in adapting to meet the needs and expectations of our customers. In the last twelve months, HMLR have undertaken a study looking at the feasibility of them taking responsibility for Local Land Charges. As yet we do not know what the outcome of that study is which naturally is causing concern not only with Local Government but within the private sector also. Peter Moore, LLCI President, is once again our Chairman and our thanks as always go to him, and to all those who have agreed to speak as well as all the facilitators and administrators. Without the hard work, enthusiasm and support of these individuals and organisations, the training & development programme would not be possible. We are pleased to welcome again the exhibitors, Civica, NLIS Hub, Swift Datapro Software, TM Group and Thames Water Property Searches. Whether they are “old friends” or new comers we would like to thank them all for their enthusiastic support. This year the LLCI is pleased to be able to join with NLIS in sponsoring the main stage set. TM Group have sponsored the delegate bags. On Sunday evening The Grand Hotel has sponsored the exhibition wine reception and TM Group has sponsored the table wine and evening entertainment. SearchFlow has sponsored the table wine for the Land Data Awards for Excellence dinner on Monday evening. On behalf of PACS, LLCI and all delegates, I would like to thank them for their generous contribution. We very much value the evaluation forms that you complete at the end of the training & development programme as we use these as a foundation stone for the following year‟s programme. Finally, all of us involved in the planning and delivery of the training & development programme hope that you have an enjoyable and informative time.

Peter Audin Chair, Local Land Charges Institute

FOREWORDFOREWORDFOREWORD

LLOCALOCAL LLANDAND CCHARGESHARGES IINSTITUTENSTITUTE

HHELPELP DDESKESK

The LLCI Help Desk will once again be available and staffed by

members of LLCI.

A team of experts will be on hand to offer advice and assistance. All you

have to do is let them know what your problem is and they will

endeavour to find a solution - and if they can‟t, then they will find

someone who can.

Just complete the proforma which is available from the LLCI exhibition

stand and they will do the rest.

For delegates who are attending for the first time and wish to

receive guidance on ‘Getting The Most From The Training &

Development Programme’ please go to the Devon Room on

Sunday, 19th February at 3:00 pm.

The LLCI Help Desk is situated in the Marlborough Room The LLCI Help Desk is situated in the Marlborough Room The LLCI Help Desk is situated in the Marlborough Room

LLCI HELP DESK LLCI HELP DESK

OPENING TIMESOPENING TIMES

Monday, 20th February

10:30 - 11:00

15:30 - 16:30

The Grand Hotel, Bristol The bedroom accommodation is available from 2:00pm on the day of arrival and must be vacated by 12 noon on the day of departure.

Car Parking For those travelling to the hotel by car there is parking available both on-site and at the near-by NCP car park.

Dress Please note the dress code for the second evening is lounge dress.

Meals Breakfast Help yourself to starters, cereals, juice and hot courses. Tea / Coffee will be served at the table. Lunch Help yourself to the buffet lunch A packed lunch will be made available for any delegates wishing to depart prior to 12:45 on Tuesday, 21st February. Delegates must request a packed lunch during check-in at the hotel.

Dinner Served at your table.

Incidentals The cost of your accommodation and meals is included in the programme fee, but delegates are requested to pay for any incidentals such as telephone calls, newspapers, drinks from the bar, etc. prior to leaving the hotel.

The PACS Team Peter Moore - Chairman, Bob Mason - Director and Claire Tranter - Office Manager If you require any assistance during your stay please do not hesitate to contact a member of the PACS team.

Finally We have chosen this hotel for a combination of comfort, good food and its friendly welcome. Should you find reason to complain, please speak to either the hotel reception staff or, if you prefer, a member of the PACS team.

ADMINISTRATIVE INFORMATIONADMINISTRATIVE INFORMATIONADMINISTRATIVE INFORMATION

3.00pm

Arrival and Registration

Mezzanine

3.00pm

Business Exhibition

Marlborough Room

3.00pm

Getting The Most From The Training & Development Programme For delegates who are attending for the first time, the LLCI Help Desk will be open to provide guidance on „Getting the Most from The Training & Development Programme‟ and to provide answers to any specific questions.

Devon Room

4.00pm

Introductions Peter Moore President, Local Land Charges Institute & Chairman, The PACS Group

Wessex Suite

Local Land Charges Institute Chair's Opening Address Peter Audin, Gazetteer & Local Land Charges Manager City of York Council

4.30pm

Shared Services - Pros & Cons Amanda Renshaw, Practice Manager Royal Borough of Kingston upon Thames A view looking at the different perspectives from the angle of the Local Authorities involved, staff and the service provision / citizen.

Wessex Suite

5.30pm

Close of Day One

7.30pm

Exhibitors Wine Reception Courtesy of The Grand Hotel

Marlborough Room

8.00pm

Hot Buffet Supper Table Wine Courtesy of TM Group

Ballroom

10.00pm Entertainment Courtesy of TM Group Marlows Cellar Bar

SUNDAY, 19SUNDAY, 19SUNDAY, 19THTHTH FEBRUARY 2012FEBRUARY 2012FEBRUARY 2012

7.00am

Breakfast

Ballroom

8.45am

Business Exhibition

Marlborough Room

9.30am

The Local Land Charges Institute Pat Morgan, Local Land Charges Manager London Borough of Ealing An overview by LLCI, explaining the role and involvement they‟ve had in representing your interests at local and national level.

Wessex Suite

10.00am

Back to Basics – Outline Eileen McMullan, Local Land Charges Officer Richmondshire District Council This introductory seminar is intended as a beginners‟ guide for staff with limited Local Land Charges knowledge and will focus on the background to legislation and the future of Local Land Charges.

Duchess Suite

10.00am

Freedom of Information / Environment Information Regulations Peter Audin, Gazetteer & Local Land Charges Manager City of York Council A review of the latest decisions in the last twelve months.

Wessex Suite

11.00am

Refreshments & Business Exhibition

Marlborough Room

11.30am

Back to Basics – LLC Register Eileen McMullan, Local Land Charges Officer Richmondshire District Council This seminar is a beginners taster guide for staff with limited knowledge and will focus on the 12 parts of the LLC Register.

Duchess Suite

11:30am

Commercial Operation Peter Moore, President Local Land Charges Institute The dilemma and differences between the public and private perspectives.

Wessex Suite

12.30pm

Lunch

Ballroom

12.30pm

Business Exhibition

Marlborough Room

MONDAY, 20MONDAY, 20MONDAY, 20THTHTH FEBRUARY 2012FEBRUARY 2012FEBRUARY 2012

1.45pm

Back to Basics – Con29 Eileen McMullan, Local Land Charges Officer Richmondshire District Council This seminar is intended as a snapshot view for staff with limited Local Land Charges knowledge and will focus on the Con29, highlighting areas of interest and concern.

Duchess Suite

1.45pm

Open Forum Peter Audin, Gazetteer & Local Land Charges Manager City of York Council This seminar is designed to provide delegates with an opportunity to raise and discuss any issues.

Wessex Suite

2.45pm

Land Registry, Public Data Corporation – The Finishing Line? Allison Bradbury, Commercial Strategic Development Manager Paul Dowse, Head of Customer Strategy and Experience Land Registry Early 2012 promises to be the time when all is revealed. The session will explain what the PDC is, how it will affect you, your authority and the LLC service. This session will examine the outcome of studies already completed which informed the proposals and their impact on the LLC service.

Wessex Suite

3.30pm

Refreshments & Business Exhibition

Marlborough Room

4.00pm

Land Registry, Public Data Corporation – The Finishing Line? This second session will allow delegates the opportunity to discuss and debate what they‟ve heard in the first session in an open forum.

Wessex Suite

5.00pm

Local Land Charges Institute AGM

Wessex Suite

7.30pm

Pre-Dinner Drinks This pre-dinner event provides an ideal opportunity to network and discuss the day‟s proceedings, the Awards Dinner celebrity host will be in attendance. Bar facilities for the purchase of pre-dinner drinks will be available.

Ballroom

8.00pm

2012 Local Land Charges Awards for Excellence Dinner Table Wine Courtesy of SearchFlow

Wessex Suite

10.00pm Disco Marlows Cellar Bar

MONDAY, 20MONDAY, 20MONDAY, 20THTHTH FEBRUARY 2012FEBRUARY 2012FEBRUARY 2012

7.00am

Breakfast

Ballroom

8.45am

Business Exhibition

Marlborough Room

9.30am

LGA - An Update Julia Russell, Corporate Legal Adviser Local Government Association An overview from the LGA on the challenges facing both Central and Local Government including reduced funding, organisational restructures and service delivery.

Wessex Suite

11.00am

Refreshments & Business Exhibition

Marlborough Room

11.30am

What’s Happening To Conveyancers? Maria Memoli, Council Member The Law Society The Legal Services Act came into affect at the end of 2011. This session provides an early opportunity to take stock and to hear about the solicitors Conveyancing Quality Scheme (CQS). Are there lessons to be learned by Local Government?

Wessex Suite

12.45pm

Lunch

Ballroom

12.45pm

Business Exhibition

Marlborough Room

2.00pm

Best Practice - A Practitioner’s View

Sue Dixon, Local Land Charges Manager Wakefield Met. District Council

Pat Morgan, Local Land Charges Manager London Borough of Ealing

Tracy James, Senior Support and Development Officer Kettering Borough Council

Delegates will have the opportunity to hear how different methods of service delivery have been implemented and results that can be achieved. Delegates will be invited to share their experiences and air their views.

Wessex Suite

3.15pm

Closing Address Peter Moore, Chair The PACS Group Ltd.

Wessex Suite

TUESDAY, 21TUESDAY, 21TUESDAY, 21STSTST FEBRUARY 2012FEBRUARY 2012FEBRUARY 2012

HOTEL FLOOR PLANHOTEL FLOOR PLANHOTEL FLOOR PLAN

EXHIBITORS 2012

Civica UK Ltd

Castlegate House

Castlegate Drive

Dudley DY1 4TD

01454 874002

NLIS

42 Kings Hill Avenue,

Kings Hill, West Malling,

Kent ME14 4AJ

01732 523900

Swift Datapro Software Ltd.

1 & 2 The Sanctuary

Eden Office Park

62 Macrae Road, Ham Green

Bristol BS20 0DD

01275 376180

Thames Water Property Searches

Clearwater Court

Vastern Road

Reading RG1 8DB

0118 9251504

TM Group (UK) Ltd

200 Delta Business Park

Swindon

Wiltshire SN5 7X

0844 2499200