Localization and Localization and Treatment of Problematic Treatment of Problematic Areas of TutoringAreas of Tutoring

Temenoujka Fuller, Ph.D.Pamela JohnstonMarch 28-31, 2010New Orleans – ATP Conference

Supervised Tutor TrainingSupervised Tutor TrainingAccording to CRLA’s requirements for

certification, the Informal Tutor Training (75 hours), also called Supervised Tutoring is 2 ½ times longer than Formal Tutor Training (30 hours).

Do we use the time of Informal Tutor Training wisely? What does this mean?

Are the tutors happy to work in The Learning Center?◦How do we know?

Traditional Tutor TrainingTraditional Tutor TrainingInformation regarding theory and

rules of tutoring is presented traditionally to tutors by a formal, in-service type, training, in which topics are:◦selected by the presenters.◦sequenced in manageable pieces.◦connections between the pieces of

information are organized in a set of rules determined by the leaders.

The goal of this studyThe goal of this studyQualitative and quantitative data

collection from all students eligible for tutoring

services, and all tutors who are willing to share with us the

problems of tutoring. The problems of tutoring were

localized The most challenging problems

were treated with adaptive learning services.

The Loop of Localization and Treatment of Tutoring Problems

Modern Tutor TrainingModern Tutor TrainingHow do modern managers guide

tutors to move from theory to practice?

How do modern leaders share the power of decision-making with tutors?

Modern Tutor Training Modern Tutor Training (continued)(continued)I define assessment as the obtaining of information about the skills and potentials of individuals, with the dual goals of providing useful feedback to the individual and useful data to the surrounding community… assessment ought to become part of the natural learning environment. As much as possible it should occur “on the fly,” as part of an individuals natural engagement in a learning situation.

Gardner, H. (1993). Multiple Intelligences: The Theory in Practice. Library of Congress Cataloging-in-Publication Data: Basic Books. (p. 174-175)

Modern Tutor Training Modern Tutor Training (continued)(continued)What are the problematic areas of

tutoring?

Is there sufficient input from the tutors regarding the problematic areas of tutoring?

Does formal tutor training address the problematic areas of tutoring?

What are the problematic areas What are the problematic areas of tutoring?of tutoring?

Now, please assume that the tutor is fluent with the content and tutoring techniques such as:• Tutoring Cycle•Socratic Questioning or Probing Questions•Identifying ZPD and Scaffolding•Tutoring Do’s and Don’ts

Does formal tutor training Does formal tutor training address the problematic address the problematic areas of tutoring?areas of tutoring? Instructing tutees how to sequence content in

manageable pieces, how to present information with concept maps, and such.

Helping tutees to utilize all learning styles.Assisting tutees with learning strategies.Helping tutees to schedule an appointment for

learning workshops, such as time management.Helping tutees to learn with technologies.Assume that all content-related tutoring

strategies are well covered in the three levels of tutor training as required by the College for Reading and Learning Association for International Certification.

Handout Handout Localization of Problematic Areas of Localization of Problematic Areas of

TutoringTutoringCognitive Overload

Personality Type of Instruction

Anxiety Technology and Others

Related to the tutor

Related to the tutees

Cognitive OverloadCognitive OverloadEmbedded workshops:

◦Learn How to Learn with Technologies◦Learning resources created by students

2005 2008Attention – the roles of tutors and

instructors should be very clearly understood by tutors and instructors.

Cognitive OverloadCognitive Overload

Classes designed and developed by tutors to reduce the cognitive overload:◦Developmental Math and Reading◦Accounting at level 100◦Statistics◦Research

Cognitive OverloadCognitive Overload

Classes designed and developed by instructors to reduce the cognitive overload, or so called Tutored Classes.

Personality Personality asas

a Problematic Areas of Tutoringa Problematic Areas of Tutoring

•Teaching students how to become independent learners is the goal of tutoring?

-3 0 3 Z-valuesDependence

Independence

Observing the Observing the Personalities as a Personalities as a

Problematic Area of Problematic Area of TutoringTutoring

Days

Recording the Days of Recording the Days of Visits and Students’ Visits and Students’ Learning OrientationsLearning Orientations

http://www.trainingplace.com/source/research/glossary.htm#cohttp://www.trainingplace.com/source/research/glossary.htm#conative native

Type of InstructionType of InstructionLearning SupportProblem Based Learning-Jigsaw

◦Flowchart◦Diary

TraditionLecturingSolving Artificial ProblemsPre/post testingLabsLearning Labs

Is there a sufficient input from the tutors regarding the problematic areas of tutoring?

Brainstorming is an informal but not a systematic method for data collection.

Do we have a systematic way to collect qualitative or quantitative data from students and tutors to localize the problematic areas of tutoring?

Anxiety (Handout #2)Anxiety (Handout #2)ResourcesResources

PlanningPlanning

Redirect studentsRedirect students

Using Supervised Tutor Training Using Supervised Tutor Training

Technology and OthersTechnology and Others

Learning with TechnologiesWhere is the Socratic Method for

Tutoring today?Learning about Learning or the

Synergy of the Team of Tutors

GSL – group session GSL – group session leadersleadershttp://www.ncsu.edu/

tutorial_center/Video/groupmodules.htm