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London polling latestBen Page, Chief Executive, Ipsos MORI
@benatipsosmori
21 November 2015
So what’s worrying voters and residents?
Base: representative sample of c.1,000 British adults age 18+ each month, interviewed face-to-face in home
What do you see as the most/other important issues facing Britain today?
Source: Ipsos MORI Issues Index
0
10
20
30
40
50
60
70
May1997
May1998
May1999
May2000
May2001
May2002
May2003
May2004
May2005
May2006
May2007
May2008
May2009
May2010
May2011
May2012
May2013
May2014
May2015
NHS UNEMPLOYMENT
CRIME/LAW &
ORDER ECONOMY IMMIGRATION*
*Up until September 2014 the code was race relations/immigration/immigrants
Issues Facing Britain: November
Base: 970 British adults 18+, 30th October – 9th November 2015
What do you see as the most/other important issues facing Britain today?
Source: Ipsos MORI Issues Index
49%
34%
27%
21%
18%
17%
15%
14%
14%
13%
Immigration/immigrants
NHS
Economy
Housing
Poverty/Inequality
Unemployment
Low pay/fair wages
Crime/Law and Order/ASB
Education/Schools
Defence/foreign affairs/terrorism
Top mentions %
Londoners see the big challenges differently
Base: 1,000 adults in London 18+, 27 August – 7 September 2015
What do you see as the most/other important issues facing London today?
Source: Ipsos MORI / London Councils
54%
41%
27%
22%
16%
16%
9%
8%
39%
15%
14%
8%
6%
3%
2%
1%
Housing
Transport / Roads / Pavements
Community / Population
Economy / Economic situation
Crime and safety
Public services
Environment
Education / Training
MOST/OTHER
IMPORTANT ISSUES
MOST IMPORTANT
ISSUE
Top mentions %
In London, housing now a bigger issue than transport
and the economy
Base (2015): 1,000 adults in London 18+, 27 August – 7 September 2015/ Base (2013): 1,000 adults in London 18+, 18 –
29 October 2013. Red arrow denotes a significant increase/ decrease since 2013.
What do you see as the most/other important issues facing London today?
Source: Ipsos MORI / London Councils
54%
41%
27%
22%
16%
16%
9%
8%
37%
47%
24%
39%
26%
17%
10%
11%
Housing
Transport / Roads / Pavements
Community / Population
Economy / Economic situation
Crime and safety
Public services
Environment
Education / Training
Top mentions %
2015
2013
At record levels everywhere
What do you see as the most/other important issues facing Britain today?
0
5
10
15
20
25
30
35
40
45
50
May2008
May2009
May2010
May2011
May2012
May2013
May2014
May2015
London
GB
%
Base: c.1,000 British adults and c.150 adults from London age 18+ interviewed face-to-face in home
each month since 2008Source: Ipsos MORI Issues Index
Housing…
Link between concern and house prices?
0
50,000
100,000
150,000
200,000
250,000
0
2
4
6
8
10
12
14
16
18
20
1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
% mentioning housing as among/the most
important issue(s) facing GB
UK average house price
Sources: Ipsos MORI Issues Index/
Halifax House Price Index (All(Mon)NSA)
£67,775
(Mar‘97)
£204,119
(Oct’15)
6%(Mar’97)
20%
(Oct15)
£200,578
(Jul‘07)
16%
(Jul’07)
% mentioning £ UK average house price
r2 = 0.41
Base: c.1,000 British adults aged 18+ interviewed face-to-face in home
Has housing in London reached crisis point...?
Londoners are stressed about it!
Base: 1,000 adults in London 18+, 27 August – 7 September 2015.
To what extent, if at all, do you personally feel that concerns about the cost
of your housing cause you stress these days? Do they cause you…
Source: Ipsos MORI / London Councils
23
21
32
22
1% A great deal
% A fair
amount
% Not
very much
% None
at all
Don’t know
44%
54%
75% of private renters
say housing costs
cause them a
great deal or fair
amount of stress
Housing will be a key issue during next year’s
Mayoral race…
It is the single biggest thing that
Londoners need from their next Mayor:
a solution to the housing crisis.
Sadiq Khan
If we don’t deal with the housing crisis
there is a chance London will become a
miserable, less dynamic and less
successful place.
Zac Goldsmith
275 towers of over 20 storeys on the blocks/under construction
Most prefer to live in streets not tower blocks
Key decision criteria for tall buildings
2%
2%
2%
11%
11%
18%
27%
32%
35%
53%
Don’t know
None of these
Whether it provides public access to theupper floors for view purposes
Whether it adds public spaces at groundlevel
How tall is it
Whether it contributes to London'simage in the world
Whether it provides new jobopportunities
Whether it proves affordable new homes
Whether it has a good design
Whether it looks right in relation to itssurrounds
Q1a/Q2a Which, if any, of the following have you done in the past 12 months? Base (n=2,600)
Q6. Still thinking about tall buildings over 20 storeys high, which if any, of
these factors should be given highest/second highest priority by those
deciding whether or not a new tall building should be built in London?
Base: 500 London adults 16+ (online), 14 Feb – 18 Feb 2014 Source: Ipsos MORI for New London Architecture
But we do need to build…
A risk of flight from the capital?
Base: 1,000 adults in London 18+, 27 August – 7 September 2015
To what extent do you agree or disagree with the following statements about housing in London…?
Source: Ipsos MORI / London Councils
…44%(This rises to 64% of private renters)
…34%(This rises to 48% of private renters)
‘I would consider leaving London
if house prices and rents continue
to rise’
‘I am considering moving out of London
and taking a job in different city or
region because the rent/ mortgage
costs in London are too high’
…particularly alarming amongst young Londoners
Base: 1,000 adults in London 18+, 27 August – 7 September 2015
London adults aged 18-34 are…
Source: Ipsos MORI / London Councils
…more likely to
be stressed by
housing costs
(62% vs. 54%)
…more likely to
be renting
(57% vs. 48%)
…more likely to be
considering leaving
London to work
because housing
costs are too high
(46% vs. 34%)
At the same time, important not to raise
expectations… are Londoners losing faith?
Base: 1,000 adults in London 18+ / All those who do not own their own home (334), 27 August – 7 September 2015.
I am now going to read out some statements about housing in London. Please tell me to what extent you agree or disagree with each of them:
Source: Ipsos MORI / London Councils
82
20
9
72
% Disagree % Agree
RENTERS: I don’t believe I will
ever be able to afford to buy a
home in London
ALL LONDONERS: Housing in
London will become more
affordable over the next two
years
Before today, how much, if anything, did you
know about the Government proposal to
extend the “Right to buy” scheme?
The new Housing Bill
and the London dynamic…?
11
22
29
20
18
% Never heard of
% Heard of,
know nothing
about
% A fair amount
% A great
deal
% Just a little
33%
38%
Source: Ipsos MORI / London CouncilsBase: 1,000 adults in London 18+, 27 August – 7 September 2015
36
45
16
3 % Support
Source: Ipsos MORI / London Councils
Tenure and support for Right to Buy
% No feelings
either way
% Don’t know
% Oppose
% Don’t know
% No feelings
either way
% Oppose
53
26
14
7
% Support
To what extent do you support or oppose the policy of councils being
required to sell off some of their housing in order to give housing association
tenants the chance to own their own home?
Base: 508 adults in London 18+, 27 August – 7 September 2015
Renters Owner occupiersVs.
Londoners want assurances that funds generated will
genuinely benefit the city
Base: 1,000 adults in London 18+, 27 August – 7 September 2015
Please tell me to what extent you agree or disagree [with the following statements about possible implications of extending Right to Buy]…?
Source: Ipsos MORI / London Councils
I support it if it means
some of the funds
generated may be spent
outside London
I support it only if all of the
funds generated are spent on
tackling London’s housing
crisis
Disagree 60%
Agree 26% Agree 69%
Disagree 21%
It’s sombre reading,
but there is some cause
for optimism…
Londoners still trust you more than Central Government
to make the important decisions locally
Base (2015): 1,000 adults in London 18+, 27 August – 7 September 2015 / Base (2013): 1,000 adults in London
18+, 18 – 29 October 2013. Red arrow denotes a significant increase/decrease since 2013.
Who do you trust most to make decisions about how services are provided in
your local area?
Source: Ipsos MORI / London Councils
61%
9%
9%
14%
7%
57%
11%
10%
18%
4%
Your local council
The Greater London Authority (GLA)
Central government
Don’t trust any of these
Don’t know
2015
2013
Majority of Londoners support transferring more powers to the capital
Base: 1,000 adults in London 18+, 27 August – 7 September 2015.
To what extent, if at all, do you support or oppose transferring more powers to
London?
Source: Ipsos MORI / London Councils
6219
15
4
% Support % No feelings either way% Oppose % Don't know“There has been growing
debate about devolution, that
is to say transferring more
powers over budgets and
services from central
government to cities and
counties in England. By
services, I mean for example
housing, skills and training,
support to help people back
into work and health. In London,
this would mean transferring
more powers to London local
government – that is the
London Mayor and the London
Boroughs…”
… especially on housing
Base: All adults aged 16-75 in London (532), 18 – 29 September 2015
For each of the following services, do you think decisions should be taken
nationally for England as a whole or locally by local bodies such as councils
or other local service providers?
Source: Ipsos MORI/ NLGN/ PWC
22%
35%
37%
41%
47%
59%
61%
59%
46%
43%
40%
34%
22%
20%
Nationally Locally
New housing developments
Transport, such as buses, cycle network and trains
Schools and further education colleges
Crime and policing services
Health and social care services
Welfare benefit payments
New infrastructure projects related to air, rail & and road
networks
7
16
34
17
22
4
Despite incredibly tough fiscal context, in London
councils have risen to the challenge
Base: 1,000 adults in London 18+, 27 August – 7 September 2015
Thinking about local services overall, do you think the quality of public
services has got better or worse in the last five years or has it stayed the same?
Source: Ipsos MORI / London Councils
% Got much worse
% Got a little worse
% Stayed the same
% Got a little better
% Don’t know% Got much better
23%
39%
57% Londoners
= got better/
no change
And nationally we see no change from two years ago
Base: 1,006 British adults 18+, 11 – 13 September 2015
Thinking about public services overall, do you think the quality of public
services has got better or worse in the last five years or has it stayed the
same?
Source: Ipsos MORI/ 2013 BBC Bailout Anniversary poll
3%
4%
12%
12%
42%
39%
20%
23%
20%
20%
3%
3%
Got much better Got a little better Stayed the same Got a little worse Got much worse Don’t know
16%
40%15%
43%
September 2015
September 2013
… and national concern about future effects of cuts
has decreased significantly
Base: 1,001 British adults 18+, 8 – 11 August 2015 Source: Ipsos MORI
19%
19%
42%
27%
28%
30%
5%
22%
6%
1%
Very concerned Fairly concerned Not very concerned Not at all concerned Don't know
52%46%
33%61%
August 2015
November 2012
And how concerned, if at all, are you about the effects of the cuts on you and
your family over the next 12 months?
13%
10%
27%
26%
7%
6%
8%
8%
16%
12%
21%
22%
12%
16%
12%
11%
45%
51%
37%
34%
54%
47%
58%
57%
11%
13%
6%
8%
10%
12%
9%
10%
12%
12%
6%
7%
11%
14%
8%
10%
3%
2%
3%
3%
5%
5%
4%
5%
Got much better Got a little better Stayed the same Got a little worse Got much worse Don’t know
Street
lighting
Refuse
collection
Street
cleaning
Recycling
collection
No big shifts in views of local street scene services –
slight increases in people saying they’ve got worse
Base: c.1,000 British adults 18+, 8 – 11 August 2015 and 11 – 13 September 2015 Source: Ipsos MORI/ 2013 BBC Bailout Anniversary poll
19% 20%
20% 17%
19%
26%
22%
15%
22%
21%
48%
25%
48% 12%
29% 23%
Aug-15
2013
Aug-15
2013
Sep-15
2013
Aug-15
2013
Do you think [each service] has got better or worse over the last five years, or
has it stayed the same? Is that much or a little better/ worse?
4%
4%
8%
8%
7%
10%
13%
11%
20%
28%
39%
37%
18%
18%
11%
14%
49%
39%
8%
11%
2%
2%
20%
20%
Got much better Got a little better Stayed the same Got a little worse Got much worse Don’t know
Aug-15
2013
Aug-15
2013
Concern about road maintenance remains, and
creeping up for buses, though less acute in London
Base: 1,001 British adults 18+, 8 – 11 August 2015 Source: Ipsos MORI/ 2013 BBC Bailout Anniversary poll
19% 25%
21% 19%
11%
57%14%
67%
Road
maintenance
Bus services
Do you think [each service] has got better or worse over the last five years,
or has it stayed the same? Is that much or a little better/ worse?
HEALTH AND SOCIAL CARE
13%
11%
17%
14%
20%
16%
15%
16%
19%
21%
16%
19%
35%
40%
47%
47%
49%
43%
13%
19%
10%
11%
5%
12%
10%
10%
6%
5%
4%
7%
7%
4%
1%
1%
5%
4%
Got much better Got a little better Stayed the same Got a little worse Got much worse Don’t know
Users on the whole tend to be more positive about
services – but is dissatisfaction creeping up?
Base: All whose household benefits from named service, 8 – 11 August 2015 and 11 – 13 September 2015Source: Ipsos MORI/ 2013 BBC Bailout
Anniversary poll
35% 19%
36%9%
32%
16%
28% 23%
35%
29%27%
16%
Do you think [each service] has got better or worse in the last five years, or
has it stayed the same? Is that much or a little better/ worse? USERS ONLY
Leisure
centre
users
Parks &
open
spaces
users
Library
users
2015 (509)
2013 (525)
2015 (847)
2013 (795)
2015 (413)
2013 (562)
Public is seeing more decline in quality of health and
social care than they were two years ago
34
4%
2%
11%
7%
11%
10%
7%
11%
16%
17%
18%
17%
22%
27%
36%
34%
41%
33%
10%
16%
14%
19%
14%
19%
12%
20%
16%
16%
14%
19%
44%
24%
7%
7%
2%
3%
2013
2015
2013
2015
2013
2015
Got much better Got a little better Stayed the same Got a little worse Got much worse Don’t know
GP
surgeries
Hospitals
Care for the
elderly
Base: 1,006 British adults 18 11th – 13th September 2015, Source: Ipsos MORI/2013 BBC Bailout Anniversary poll
DO YOU THINK [EACH SERVICE] HAS GOT BETTER OR WORSE IN THE LAST FIVE YEARS, OR HAS IT STAYED THE SAME? IS THAT MUCH OR A LITTLE BETTER/WORSE?
27% 38%
29% 28%
24% 35%
27% 30%
13% 36%
11% 22%
Users also on balance negative – esp care of elderly
35
9%
5%
11%
7%
10%
10%
13%
17%
16%
19%
19%
17%
27%
30%
36%
33%
42%
32%
13%
15%
15%
19%
14%
20%
19%
26%
17%
17%
14%
19%
12%
7%
5%
5%
1%
2%
2013 (210)
2015 (172)
2013 (888)
2015 (807)
2013 (938)
2015 (904)
Got much better Got a little better Stayed the same Got a little worse Got much worse Don’t know
Users of
GP
surgeries
Users of
hospitals
Users of
care for the
elderly
Base: All whose household benefits from named service 11th – 13th September 2015, Source: Ipsos MORI/2013 BBC Bailout Anniversary poll
DO YOU THINK [EACH SERVICE] HAS GOT BETTER OR WORSE IN THE LAST FIVE YEARS, OR HAS IT STAYED THE SAME? IS THAT MUCH OR A LITTLE BETTER/WORSE? (ALL WHOSE HOUSEHOLD BENEFITS FROM SERVICE)
27% 39%
29% 28%
26% 36%
27% 32%
22% 41%
22% 32%
Rising anxiety about NHS…
Base: c.1,000 British adults each month
36THINKING ABOUT THE QUALITY OF THE NHS OVER THE NEXT FEW YEARS DO YOU EXPECT IT TO…?
Source: Ipsos MORI
0
10
20
30
40
50
60
Ma
r-0
2
Oct-
02
Ma
y-0
3
Dec-0
3
Jul-
04
Fe
b-0
5
Se
p-0
5
Ap
r-06
Nov-0
6
Jun
-07
Jan
-08
Au
g-0
8
Ma
r-0
9
Oct-
09
Ma
y-1
0
Dec-1
0
Jul-
11
Fe
b-1
2
Se
p-1
2
Ap
r-13
Nov-1
3
Jun
-14
Jan
-15
Au
g-1
5
55
19Better
Worse
LOCAL POLICINGUNDER PRESSURE
5%
3%
10%
9%
43%
39%
15%
21%
13%
18%
13%
10%
2013
Sep-15
Got much better Got a little better Stayed the same Got a little worse Got much worse Don’t know
The police
More worried about policing
Base: 1,001 British adults 18+, 11th – 13th September 2015 Source: Ipsos MORI/2013 BBC Bailout Anniversary poll
DO YOU THINK [EACH SERVICE] HAS GOT BETTER OR WORSE IN THE LAST FIVE YEARS, OR HAS IT STAYED THE SAME? IS THAT MUCH OR A LITTLE BETTER/WORSE?
12% 39%
28%15%
A third also expect local policing to get worse in the next few
years
THINKING ABOUT THE WAY YOUR AREA IS POLICED
OVER THE NEXT FEW YEARS DO YOU EXPECT IT TO…?
Base: 1,001 British adults 18+, 8th – 11th August 2015, Source: Ipsos MORI
3%12%
46%
26%
9%
4%
Get much better Get a little better Stay the same
15%
35%
CUTS , EXPECTATIONS AND MISPERCEPTIONS
AND WHAT PROPORTION OF THE GOVERNMENT’S PLANNED CUTS TO PUBLIC SPENDING DO YOU THINK HAVE BEEN CARRIED OUT SO FAR?
40%
28%
November 2012
August 2015
People think only 28% of planned cuts
have been made – less than they
thought in 2012
Base: 1,001 British adults 18+, 8th – 11th August 2015 Source: Ipsos MORI
I WOULD NOW LIKE YOU TO THINK ABOUT PUBLIC SPENDING ON DIFFERENT SERVICES OVER THE LAST FIVE YEARS.
FOR EACH OF THE FOLLOWING, PLEASE TELL ME BY WHAT PERCENT YOU THINK SPENDING HAS INCREASED OR DECREASED IN REAL TERMS OVER THE LAST FIVE YEARS? PLEASE GIVE YOUR BEST ESTIMATE IF YOU ARE NOT SURE.
-20%-9%
-12%-6%
4%-3%
-1%-5%
-19%0%
13%-2%
-13%1%
-49%-5%
65%11%
Source: Ipsos MORI
Foreign aid [Foreign economic aid]
Housing [housing development: local
authority and other social housing]
Education [all education services from pre-primary
to tertiary and others*]
Pensions and old age benefits [pensions and
old age personal social services]
Transport [national and local roads, local public transport, railway
and other transport]
Other benefits [all social protection not including old age benefits and
pensions]
Health services / NHS [includes medical services
and research and central and other health services]
Defence [includes military, civil, R&D and
other defence and foreign military aid]
Policing [includes immigration and
citizenship and other police services]
Perceived
Actual
Perceived
Actual
Perceived
Actual
Perceived
Actual
Perceived
Actual
Perceived
Actual
Perceived
Actual
Perceived
Actual
Perceived
Actual
But public have little idea of what is actually happening….
In conclusion - change is coming (as always in London)
Most popular city in the worldTechnology changes fastInfrastructure more slowlyTransparency and lack of trust…Greatest human needs unchangedThings aren’t so badGood luck!