LOUISA THOMASTunlands House, Craydown Lane, Over Wallop, Stockbridge

Hampshire, SO20 8LAlouisathomas782@hotmail.co.uk

07984 606839

Profile

I am a highly motivated, reliable, well organised individual with excellent communication skills. I have the ability to communicate effectively with customers and clients on varying levels ensuring high standards of service and satisfaction are delivered consistently. As a highly self-motivated good team worker I use my initiative to prioritise tasks, I have the ability to prioritise workloads to ensure deadlines and targets are met whilst staying calm and ensuring accuracy. I excel at bringing events from concept to delivery. I am now seeking a new opportunity to demonstrate existing and transferrable skills to develop a future career.

Key Skills

Strong communication skills both written and verbal Excellent Interpersonal skills, approachable and compassionate to others Flexible approach and adaptable to change Strong organisational and time management skills Ability to lead teams & deliver targets Developing, implementing and managing events Liaising with clients at high level Excellent IT Skills, competent user of Microsoft office Packages

Employment History

Freelance WorkJanuary 2016- Present

Creating & fulfilling events for private clients, individually & in collaboration with other suppliers

Employment of causal staff Liaising with external suppliers including caterers, florists and venues

Thyme & Tides, StockbridgeMay 2016- Present

Barista & till trained Food Allergy Training October 2016 Serving customers throughout the day

Private Client June 2015-September 2015

Weekend and Dinner Parties Cooking, Hosting and Waitressing

Perks Ltd, Andover (Events Company) July 2013-July 2014Events Manager

Creating clients vision of their event whilst liaising with them from start to finish Managing, directing and co-ordinating all members of staff including recruitment and

training Ordering goods, seeking new venues and managing social media Overseeing the business on a day to day basis

Four Seasons Hotel, Hampshire June 2013 - Work Experience

Restaurant hostess

Perks Ltd, Andover (Events Company)January 2011 - May 2013

Senior cook

Pennyhill Park Hotel, SurreyApril 2010- Work Experience

Events Office interacting with other departments

Capio Nightingale Hospital, Marylebone, LondonJune 2008- Work Experience

Kitchen Dining Room Pharmacy Human Resources Department

Education and Qualifications

University of PortsmouthHospitality Management BA (Hons) 2:1 2011 - 2015

Modules included: -Events Management, Professional Development, Strategic Management, Marketing, Accounting, Human Resources, Revenue Management, Hospitality Operations, Development of People, Gastronomy, Hospitality Law

Final Year Project: -How does the recruitment & training process used by Perks Ltd differ from other small event businesses? How does this compare to good practice?

Leith’s School of Food & Wine Sept-Dec 2010Foundation Certificate Food & WineWine and Spirit Educational Trust Level 1 Foundation Certificate WinesLevel 2 award in Food Safety in Catering Certificate Control of Substances Hazardous to Health

Clayesmore SchoolA levelsBusiness Studies, Geography, Home Economics

GCSEs8 x GCSE’S Including Maths, English & Science

AwardsSt Johns Ambulance first aid at work July 2016Personal Licence for sale & supply of alcoholDuke of Edinburgh Bronze AwardYoung Enterprise Community Service Award

Interests and other activitiesEnjoy playing tennis, swimming and socialising with friends & family Travelled the East coast of Australia Sept-Dec 2015