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LOYALTY MANAGEMENT SYSTEM PROACTIVELY ENGAGE AND RETAIN YOUR VALUABLE CUSTOMERS
Customers Engagement With LMS Via Following Mul� Channels,
“BECAUSE 80% OF YOUR
REVENUE IS ALWAYS GENERATED BY 20%
OF YOUR LOYAL CUSTOMERS!”
SMS
MOBILE APP WEB
USSD
USSD
#444#
The “Loyalty Management System” (LMS) provides comprehensive end to end loyalty management programs to the end customer. With advance customer demographical and behavioral parameters analysis and the advanced rule crea�on, system Iden�fies and categorizes the loyal customer base. Solu�on comes with real-�me rewarding and redemp�on of loyalty points and offers with extensive partner and offer management.
Furthermore, these customer profiles and operator partner profiles will be managed independently. Thus, operators are able to run mul�ple loyalty programs in parallel in the same system.
The system allows loyal customers to redeem their points and offers from partner outlets and also, redeem their points on operator products. These purchasing transac�ons will be supported via SMS, USSD and through Mobile apps available on Android & iOS.
LMS solu�on provides AI/ML based trend analysis and recommenda�ons for customer reten�on. Moreover, LMS con�nuously monitor your subscribers over a period and upgrade or downgrade them based on their network u�liza�on.
Iden�fy Your Top Customers Extremely User-friendly Customer Interac�on
Track performance of your marke�ng strategy real-�me
Upli� Customer Loyalty & Reten�on
Fully Customizable Campaign Management
Advanced Real-Time Rewarding ofLoyalty Points and Digital Rewards
Customer care interface for real-time customer support
Manage Comprehensive Subscriber Profiles
Manage Comprehensive Partners Profiles
Extremely User-friendlyRedemption of Loyalty Points
External API integrations forreal-time rewarding and redemption
Comprehensive Detailed &Summary Reports
Manage user roles & Privileges in different user levels
Detailed HawkeyeView Dashboards
Reach Subscribers Through Multiple Convenient Channels
Address: No 1, St. Alban’s Place, Colombo 04, Sri Lanka Phone: +94 112 575 274Email: [email protected]: www.omobio.net
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LIFE CYCLE OF LOYALTY
MANAGEMENT
IDENTIFY YOUR LOYAL CUSTOMERS
STEP
01STEP
02
STEP
04STEP
03
CATEGORIZE YOUR LOYAL CUSTOMERS
REWARD YOUR LOYAL CUSTOMERS
REDEMPTION OF LOYALTY POINTS & OFFERS
