LSMC Rounds News from Lee’s Summit Medical Center

February 2014

Mission:Above all else, we are dedicated to the care and improvement of human life – every person, every time.

Vision:To be recognized as the BEST healthcare provider in the region.

Values:

High PerformanceTaking personal

pride and always exceeding expectations

EmpathyListening attentively

and meeting the needs of others

AdaptabilityEnhancing and

promoting positive improvements

RespectHonoring every

person I encounter

TeamworkTaking ownership for

how my actions impact positive outcomes

Dear LSMC Family,

As the son of one parent with heart disease it’s great to be involved in the activities for heart health month and “Go Red for Women.” This gives us an extra opportunity to communicate information about the signs and symptoms of heart attack and stroke, and share the news about the great care we offer at LSMC.

February has also been the month we bid farewell to Jackie, our CEO. With her focus on the development of a strong leadership team, progress will continue in the areas quality, patient experience and growth.

If you are curious about the CEO search, there are several candidates being considered through our division office. Final candidates should

be identified by the first week of March with the goal of having an announcement by the end of March. In the interim, I’m honored to work with this great group. The commitment to our values - patient experience, people, quality, growth and finance - is unwavering. Feel free to ask your supervisor if you have any questions about developing your 2014 goals in these areas.

The past month has dealt us a strong dose of winter so I also want to thank every employee and physician for your dedication during the recent storms. Our hospital functioned smoothly because of your commitment to a great patient experience - every person, every time.

We’re pleased the robotic surgery program is off to a great start. Drs. Kramer and Redd have each performed several single site robotic procedures as well as utilized advanced software leading to better surgical site visualization. Dr. Woods continues to grow and develop a robotic surgical program for hysterectomy patients leading to less post-op pain, reduced time in the hospital and with quicker recovery. Thank you to the robotic surgery team for making this happen.

On another note, we are looking forward to final completion of construction and the opening of new space and locations in the spring. A new Rehabilitation Department and Sleep Lab opened earlier this year. The new first floor cancer center and second floor vascular lab will open soon, and our CareSpot urgent care center will open in late March. You’ll see more in this newsletter about grand opening events and how you can participate!

Keep up the great work!

Sincerely,

Pat KuenyInterim CEO

February 2014

February is American Heart MonthLee’s Summit Medical Center is raising awareness for heart disease by reminding everyone how important it is to be able to recognize the signs and symptoms of a heart attack and stroke. Share

this information with your friends and family. It may save a life!

Heart Attack Warning Signs:Discomfort in the chest such as pressure, fullness or squeezing

Shortness of breath

Pain in areas of the upper body such as shoulders, arms, back, neck and jaw

Sweating, lightheadedness, and nausea

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Stroke Warning Signs:

FAST

FACE: Ask the person to smile.Does one side of the face droop?

ARMS: Ask the person to raise both arms.Does one arm drift downward?

SPEECH: Ask the person to repeat a simple phrase. Is their speech slurred or strange?

TIME: If you observe any of these signs call 9-1-1 immediately and get to Lee’s Summit Medical Center or a hospital near you.

Michael Dieker showed off his red during the Red Dress Dash recently. The HCA

sponsored event brought hundreds out to show their support for raising awareness

of heart disease.

LSMC employees kicked off heart month by wearing red for National Wear Red Day.

February 2014

February 2014

The ENT Associates of Greater Kansas City opened their new location in the medical office building suite 110 at Lee’s Summit Medical Center last month. The new clinic offers a hearing center with experienced audiologists, and an allergy center which provides allergy testing and treatments.

Below are the ENT physicians now caring for patients at their new location:

ENT Associates of Greater Kansas City Clinic Now Open at LSMC

Douglas Cowan, MD Kelvin Walls, MD Daniel Sleve, MD

To schedule an appointment, call (816) 478-4200.

Stories from the HEART“All the nurses, the receptionist and Dr. Reynolds [at the wound care clinic] made me feel welcome. They are a great group of caring people; the whole team is very friendly, genuine and knowledgeable. Keep up the great work!”

“Very impressed with the [wound clinic] office. The staff made me feel at ease and comfortable. They were very accommodating to my mother as well. Dr. Reynolds is awesome and was very thorough and concerned with my care.”

February 2014

The impact of interruptions on hospital nursing activity is a known patient safety

concern, especially during the important process of medication administration. Each year, it is estimated that 1.5 billion people in the U.S. are harmed by a medication error, according to the Institute of Medicine.

Now a study through the Center for Nursing Research and Innovation is hoping to shed new light on the factors contributing to errors made during the complex medication administration process.

“It’s clear that when nurses are interrupted or distracted, they are likely to make a mistake,” said Rebecca Saxton, Ph.D., RN, CNOR, CNE, Associate Professor, Director of Academic-Clinical Practice Partnerships at Research College of Nursing. While much has been reported on the considerable risk for harm during the medication administration process, this multi-site study seeks to address the gap in literature on the effect of ‘no interruption’ interventions on safety and efficiency.

Phase I of “The Impact of ‘No Interruption’ Interventions on the Safety and Efficiency of Medication Administration” protocol kicked off in December in select units at five sites. During this period, study data collectors observed 50 medication administration occurrences, including how many times a nurse was interrupted, the source of interruptions, and the amount of time it took to administer the medication.

Now underway, Phase 2 of the protocol involves the creation of “no interruption zones” on units where nurses are involved in the complex process of retrieval, preparation, and administration of medications. Various strategies to reduce interruptions are being implemented. Some sites are placing special signage and red duct tape around medication preparation areas to minimize interruptions. Others are also placing signage on patient room doors and inside the room to remind staff and visitors to eliminate interruptions while medication administration is in process. Nurses are also encouraged to use special scripting at the patient bedside to help them focus on the critically important task at hand: “Because your safety is our priority, please do not interrupt me when I’m administering your medication.”

Because nurses are trained to always be helpful and responsive, this change in protocol may require a cultural shift in thinking – with safety as the priority. “Our motto in this study is ‘It’s not no, it’s just not now,’” said Saxton.

At the conclusion of Phase II, study investigators will observe another 50 medication administration interactions, then compare it with Phase 1 data. These results, along with the rate of medication errors (collected separately) and patient satisfaction scoring on medication communication, will be compiled and evaluated.

“We know that if we can be intentional about decreasing interruptions, we can make patients safer,” said Saxton.

LSMC Participates in Nursing StudyNew study protocol seeks to improve patient safety by decreasing medication administration interruptions

February 2014

Summit RidgeNews From

Lee’s Summit Medical Center Sleep LabNow located in suite # 111 at the Summit Ridge Campus

The Sleep Lab is now offering appointments on Saturdays and is operating six nights per week to meet the needs of the community. Home sleep screen testing is also available.

For more information or to refer a patient to the sleep lab, call (816) 282-5548.

Lee’s Summit Medical Center Rehabilitation and Sports MedicineNow located in suite # 112 at the Summit Ridge Campus

Rehabilitation and Sports Medicine Clinic Ribbon Cutting Event

The Rehabilitation and Sports Medicine Clinic celebrated the grand opening of their new location and new membership with the Lee’s Summit Chamber of Commerce.

The Rehabilitation and Sports Medicine Clinic is now offering spinal manual therapy for back pain patients and pre and post-surgery patients. LSMC physical therapists, Sherri Gula and Janda Stone recently earned their certifications in spinal manual therapy by continuing education and passing a series of exams through the International Spine and Pain Institute. With these certifications, LSMC is now able to provide advanced spinal evaluations, assessments and treatment to patients.

For more information or to schedule an appointment, call (816) 282-5985.

Expanding Our Services to Provide a Wider Range of Care

Meet the physicians who care for patients at LSMC’s Advanced

Wound Care Clinic:

February 2014

Summit Ridge Directory

Lee’s Summit Family Care Suite # 210

Kelly O’Brien, MDMelissa Smith, MDCabot Sweeney, MDRobyn Durst, NP

Medical Group of Kansas City Suite # 210 Michael Dahl, MDMartha LaPietra, MDKimberly Nagel, NP

Endocrinology Suite # 210

Madhavi Yarlagadda, MD

LSMC Rehabilitation & Sports Medicine Suite # 112 (Outpatient Therapy)

LSMC Sleep Lab Suite # 111

Wound Care Clinic Suite # 108Erick Guerra, MDMatthew Reynolds, MDJeffery Harsch, DPMRobert Bondi, DPM

Wound Care Clinic Suite # 108

Aggarwal Allergy & Asthma Suite # 306

Meet the physicians who care for patients at LSMC’s Advanced

Wound Care Clinic:

Robert Bondi, DPM Erick Guerra, MD

Matthew Reynolds, DOJeffery Harsch, DPM

LSMC's Advanced Wound Care Clinic provides expert treatment for chronic wounds by offering the latest treatments, in both technology and clinical techniques.

For more information or to schedule an appointment, call (816) 525-3053.

600 NW Murray Road

February 2014

Lee’s Summit Family Care Physicians:Located at the Summit Ridge Campus in Suite # 210Call (816) 524-2626 to schedule an appointment.

Kelly O’Brien, MD Melissa Smith, MD Cabot Sweeney, MD Robyn Durst, NP

Medical Group of Kansas City Physicians:Located at the Summit Ridge Campus in Suite # 210Call (816) 363-7710 to schedule an appointment.

Michael Dahl, MD Martha LaPietra, MD Kimberly Nagel, NP

February 2014

A record setting month for the HCA Hope FundThis January, the Hope Fund came to the aid of 161 employees in need, delivering over $315,000 - a new single month record for financial assistance in their nine year history. The Hope Fund assisted double the number of employees as compared to last January.

Last month included needs ranging from a nurse battling stage 3 pancreatic cancer to a motor vehicle accident that happened to an employee on the way to work and left him a quadriplegic.

In January alone, employees came from:

• 75hospitals• 18states• PhysicianServices(13)• Parallon(11)

"Thank you" to the more 22,000 employees who stepped up in the last year to make a gift to your colleagues in need through the Hope Fund. You have made possible this broad network of support that assists thousands of employees across our company each year. The Hope Fund will be able to meet many more needs at unprecented levels because of you.

February 2014

HR UPDATEHCArewards.com has a NEW look!HCArewards.com got a face lift! This isn’t just for glamour, the new design will make the site fully functional with mobile devices for the first time ever! You will be able to quickly tap or scroll to the section you need, including access to your BConnected and H2U accounts – all without entering another login!

Many benefit provider sites, including Aetna, Cigna and Wage Works also have mobile views which you can access directly from HCArewards.com, making it easier to keep track of all your benefits while you’re on the go. Just go to your phone’s Ap Store to download the apps!