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8/3/2019 LTE Solution Ing Guidelines @ NwOps V3.5
http://slidepdf.com/reader/full/lte-solution-ing-guidelines-nwops-v35 1/62
Company Confidential © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
Managed Services
Guidelines for LTE Solutioning @ NwOps Team:
Shah Mitesh, Product Manager, GS MS NwOps PM&[email protected]
Jurašić Mario, Solution Architect, GS MS NwOps PM&[email protected]
Document: V1.0
Aug 2011
8/3/2019 LTE Solution Ing Guidelines @ NwOps V3.5
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Company Confidential 2 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
The scope of this document is
to provide the guidance for Solution Architects
for dimensioning of new NwOps LTE customer cases.
Scope of Document
8/3/2019 LTE Solution Ing Guidelines @ NwOps V3.5
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Company Confidential 3 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
Table of Contents
LTE Operations Figures / Benchmarking 18
LTE Readiness @ NwOps 21
LTE Products Overview 13
LTE Technology Introduction 4
Formal Training for LTE 31
NwOps Case Study – LTE Services Provider “A” 36
SLA / KPI for LTE NwOps 29
Q&A 47
Backup 48
8/3/2019 LTE Solution Ing Guidelines @ NwOps V3.5
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Company Confidential 4 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
Flat Overall Architecture
• 2-node architecture
• IP routable transport architecture
Improved Radio Principles
• peak data rates [Mbps ] 173 DL , 58 UL
• Scalable BW: 1.4, 3, 5, 10, 15, 20 MHz
• Short latency: 10 – 20 ms
New Core Architecture
• Simplified Protocol Stack
• Simple, more efficient QoS
• UMTS backward compatible security
LTE / SAE introduces mechanisms to fulfill the requirements of a
next generation mobile networks.
Access Core Control
LTE BTS
(eNodeB)
MME
SAE-GW
IMS HLR/HSS
RF Modulation:
• OFDMA in DL
• SC-FDMA in UL
MME
S-GW and P-GW
LTE Network OperationsTechnology Overview
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Company Confidential 5 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
LTE Network OperationsTechnology / Network Architecture Evolution
S- GW + P-GWGGSN
SGSN
RNC
Node B(NB)
Direct tunnel
GGSN
SGSN
I-HSPA
MME
HSPA R7 HSPA R7 LTE R8
Node B +RNC
Functionality
EvolvedNode B(eNB)
GGSN
SGSN
RNC
Node B(NB)
HSPA
HSPA R6
LTE
User plane
Control planeFlat architecture: single network element in user plane in
radio as well as in core domain.
3G / UMTS 4G / LTE
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Company Confidential 7 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
Access Core Control
LTE eNodeB
FDD & TDD
NetAct/SON
GSM
WCDMA/HSPAiHSPA
CDMA2000
TD-SCDMA
Transport
M i g r a t i o n p
a t h s
NMS
MME
SAE GWContent and Service
MSS/NVSIMS
HLR/HSS
Backhaul
Backbone
Copper or fiber
LTE Network OperationsArchitecture Overview / Migration Paths
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Company Confidential 8 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
Evolved Packet Core
(EPC)
Subscriber Data Management
LTE/SAT RadioLTE/SATDevices
IMS/SDM Core
Multi-Vendor
EMS/OSSNetAct/Traffica
eNB LTE
Flexi-BTS
HSS/AuC
3GPP AAA
S6aSAE Gateway
S-GW
MME
S1-MME
S1-U
S11
S6a
S10
S6b
DNS
DHCP
One-NDS
PCRF
For OUTBOUNDlegacy roaming
GGSN
HGW A12
Satellite
eHRPD RAN
S101
Gxa
S103
S2a
HSGW
A10’/A11’ 3GPP2 AAA
STa
Transc.MRF
For SATELLITEintegration support
OperatorServices
Internet
CSCF
DNS
ENUM
MGW
BGF
Applications
Voice /LBS Enabler/CALEA
P-GW
User planeControl plane
Interface is roadmapitem if marked with
Blue color
3GPP HLR
LTE Network OperationsArchitecture / Detailed View
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Company Confidential 9 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
Mobility Management Entity (MME)
• C-Plane Part
• Session & Mobility management• Idle mode mobility management
• Paging
• AAA Proxy
Serving Gateway (S GW)
• User plane anchor for mobility between the
2G/3G access system and the LTE accesssystem.
• Resides in visited network in roaming cases
• Lawful Interception
Packet Data Network Gateway (PDN GW)
• Gateway towards Internet/Intranets
• User plane anchor for mobility between 3GPPand non-3GPP access systems (HA).
• Charging Support
• Policy and Charging Enforcement (PCRF) *)
• Packet Filtering
• Lawful Interception
HLR/HSS
(AAA)
PCRF *
SAE-GW: System Architecture Evolution Gateway
= S-GW + PDN-GW
* PCRF: Policy and Charging Rules Function communicates with
PCEF (Policy and Charging Enforcement Function withinPDN SAE GW)
PDNGW
MME
ServingGW
PDN
IMS
PCEF
SAE-GW
LTE Network OperationsArchitecture / Evolved Packet Core (EPC)
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Company Confidential 10 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
Access Core Control
W-CDMA BTSRNC
IMSHLR/HSS
2G BTS BSC
MSCMGW
SGSN GGSN
LTE BTS (eNodeB)
MGW
MMESAE-GW
• 4G / LTE transport nw architecture is les complex
comparable to 3G architecture (due to not available RNC
instance).
• Following, the transport nw domain not divided into
access and nw transport layer.
• Transport nw connects eNodeBs w/ SAE-GW (voice / user
plain) and w/ MME (signalling / control plain)
• Optical fibre – expansion by WDM and/or additional fibre
• MW (limited maximal bandwidth capability)
• Leased line and/or ownership model
• Major transport traffic increase – factor 4 up to 8
comparable to 3G
• Following, MW is reaching BW limits soon
Transport Architecture Technology
GSM/EDGE/
UMTS/HSPA
LTE / SAE
LTE Network OperationsArchitecture / Transport Domain 1 / 3
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Company Confidential 13 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
Table of Contents
LTE Operations Figures / Benchmarking 18
LTE Readiness @ NwOps 21
LTE Product Mapping 13
LTE Technology Introduction 4
Formal Training for LTE 31
NwOps Case Study – LTE Services Provider “A” 36
SLA / KPI for LTE NwOps 29
Q&A 47
Backup 48
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Company Confidential 14 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
LTE Network OperationsNE Generic Names mapped onto 3rd Party
Type Sub-Type3GPP Rel 8LTE / SAE
NSN Product /Common 3rd Party
Nw Element Function/ Short Description
Core
EPCMME Flexi-NS
Mobility Management Entity - main control node for the LTE SAE access
network
EPC
S Gateway (S GTW) Flexi-NG
Serving Gateway - manages the user plane mobility and it also acts asthe main border between the Radio Access Network, RAN and the corenetwork
EPCP Gateway (P GTW) Flexi-NG
PDN Gateway - provides connectivity for the UE to external packet datanetworks , fulfilling the function of entry and exit point for UE data
EPCGGSN Flexi-NG
Gateway GPRS Support Node - for the interworking between the GPRSnetwork and external packet switched networks
EPCHSM Utimaco
Hardware Security Module. Provides reliable protection for sensitive dataand transactions
EPCHSGW Starent
HRPD Serving Gateway. Ensures converged mobility managementbetween HRPD (non-LTE) and LTE networks.
EPCCALEA - LIG LIG
Legal Interception Gateway. Assists law enforcement agencies inexecuting electronic surveillance court orders.
EPC CALEA - LIMS Utimaco Legal Interception Management System
EPC MRFC - Transcoder Genband -3rd party Bearer related services like conferencing, announcements, etc
EPC NTP Symetricon Network Timing Protocol Server. For Synchronization
EPC MRFP - Transcoder Genband - G9 Bearer related services like conferencing, announcements, etc
EPC DRA CMS-8200 DRA Dynamic resource allocation (DRA) or packet scheduling (PS)
EPC GLMC iGLMC Location Based Services with integrated SMLC
EPC SMS/MMS/NPS/NBG-WAP GW - (Vaas) SMSC For SMS related functions
EPC VAFS NSN Voice Server (NVS) For Voice services
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Company Confidential 15 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
LTE Network OperationsNE Generic Names mapped onto NSN Products
Type Sub-Type
3GPP Rel 8 LTE /SAE
NSN Product /Common 3rd Party
Nw Element Function/ Short Description
Core
IMS/IPCore
PCRF PCS 5000Policy and Charging Rules Function - detects the serviceflow, enforces charging policy
IMS/IPCore HA - Home Agent Starent- ASR5000 For Subscriber database
IMS/IPCore
HSS CMS-8200 Home Subscriber Server
IMS/IPCore
3GPP AAA / AAA Proxy One-AAA Authorization, Accounting, Authentication
IMS/IPCore
3GPP2 AAA - HOME/AN Bridgewater Authorization, Accounting, Authentication
IMS/IPCore
Mobile MGW MGW - IP2800 Mobile Media Gateway
IMS/IPCore
CSCF CFX-5000 CS Call Function-for voice service over LTE
IMS/IPCore
eNUM iNUM Secured DNS
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Company Confidential 16 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
LTE Network OperationsGeneric NEs mapped onto 3rd Party / NSN Products
Type 3GPP Rel 8LTE / SAE Common 3rd Party /NSN Products Nw Element Function/ Short Description
Router
DNS InfoBlox IB2000
Domain Name System. Automatically assigns an IP address to acomputer from a defined range of numbers (i.e., a scope)configured for a given network.
Security Firewall and NAT Juniper SRX5800Network address translation. Modifies IP address information in IPpacket headers while in transit across a traffic routing device
DHCP InfoBlox IB2000
Dynamic Host Configuration Protocol. Automatically assigns an IPaddress to a computer from a defined range of numbers (i.e., ascope) configured for a given network.
Site Router Juniper MX - 240, 480, 960 Routers
BGF Access/Peering ACME 4500 Border Gateway Function
IN/VASSubscriber Repository One-NDS NSN Subscriber Database
Voice Mail Server Movius Cisco Voice Mail Services
Radio eNodeB Flexi BTS NSN BTS function
Transmission IP Radio IP Radio IP based Transmission
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Company Confidential 17 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
Table of Contents
LTE Operations Figures / Benchmarking 18
LTE Readiness @ NwOps 21
LTE Products Overview 13
LTE Technology Introduction 4
Formal Training for LTE 31
NwOps Case Study – LTE Services Provider “A” 36
SLA / KPI for LTE NwOps 29
Q&A 47
Backup 48
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Company Confidential 18 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
LTE Network OperationsBenchmark Values for HC Dimensioning @ NOC/GNOC
• The benchmarking values listed are valid for Y1 of the contract.
• Efficiency improvements due to learning curve for FM / CM functional area achievable in following years of the contract.
• The benchmarking figures listed are per terminal for AM, and per person for FM / CM / PM functional area.
• The assumptions made are based on values from 2G/3G NwOps cases, and on learnings from various discussions w/
different NSN service business units.• As of now (begin-2H11), no practical NwOps experience, i.e. no LTE NwOps customer case in delivery phase available. .
GNOC Function/Activity Benchmarking Assumptions
AM No. of nodes
Alarm Monitoring (per Terminal)
Radio 1000 600 alarms/nodes/month
Routers/IP/Switches 500 180 alarms/nodes/month
Core 50 240 alarms/nodes/month
IN&VAS 50 180 alarms/nodes/month
FM
Fault Management (Per Person)
Radio 500 2 TT/nodes/month
Transmission 1000 1 TT/nodes/month
Routers/IP/Switches 200 0.5 TT/nodes/month
Core 10 1 TT/nodes/month
IN&VAS 10 0.5 TT/nodes/month
CM ( Does not include SW Upgrades)
Configuration Management (Per Person)
Radio 500 40 MO/nodes/month
Transmission 3000 20 MO/nodes/month
Routers/IP/Switches 200 10 MO/nodes/month
Core 10 20 MO/nodes/month
IN&VAS 10 10 MO/nodes/month
Performance Reporting
Performance Reporting (Per Person)
Radio 2000
Transmission 3000
Routers/IP/Switches 500
Core 50
OSS Administration 1.5 per OSS
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Company Confidential 19 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
LTE Network OperationsTypical BoQ Values Flexi Base Station eNB 39407
FP MWR - TOTAL 9853
Routers
MSA site router CISCO 7609 262
IAD A1210 eNB other markets 5897
ACME BGF Access 40
ACME BGF Peering 26InfoBlox 2000
DNS/DHCP 69
Certificate Server - PKI- Instant Certificate 2
CoreFlexi NS : MME 50SAE GW
Flexi NG 72
iGMLC 4LIG Platform 4
MGW Platform 12NVS Platform ( voice over IP) 4NETACT
(OSS & OMS HW) 4IOMS Hardware 40
Traffica System Per MME SAE GW MGW IMS 94
Traffica EnodeB 82
CSCF cluster ( 2 servers) 122HSS FE 8
PCRF(20111 only) 4LIMS 3
3GPP AAA 14
NT HLR FE 10ENUM 7
One NDS 79HSM 4
Juniper Home-3GPP2 AAA 8
Juniper AN-3GPP2- AAA 8
HP IS41 HLR 2MS internal global tools
5
eNodeB 100
Mobility Management Entity (MME) 1
S and P Gateway (S-P GTW) 1
P-gateway (FING) 1
HSS 1
CMD 1
MGW 1
PCRF 1
AAA / AAA Proxy 1
NTP - Network Timing Protocol Server 1
IAD 1
IAD 1
Netact 1
Adv Commander 1
PKI Server - Certificate Server 1
EIR 1
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Company Confidential 20 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
Table of Contents
LTE Operations Figures / Benchmarking 18
LTE Readiness @ NwOps 21
LTE Products Overview 13
LTE Technology Introduction 4
Formal Training for LTE 31
NwOps Case Study – LTE Services Provider “A” 36
SLA / KPI for LTE NwOps 29
Backup 47
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Company Confidential 21 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
LTE Network OperationsOSS Tools Landscape / General
Regardless of managed network technology (2G, 2,5G, 3G, 4G / LTE, IP),the OSS architecture i.e. the NOC landscape stays unchanged
and is capable in the given setup to manage also the LTE operations.
The TMF/eTOM based OpsMod @ NwOps applies for LTE operations.
In case of a proprietary Element Management System (EMS) northbound IF (NBI), a specialarrangement w/ Customer Service Provider (CSP) and OEM supplier are required to open the
protocol for 3rd party so to enable NSN and/or NSN-partner to access nw element data.
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Company Confidential 22 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
LTE Network OperationsOSS Tools Status Overview & Considerations
LayerFunctional
AreaOSS Tool Comment / Recommendation
WO & TTSystem
PT4
shall be configured by the Key User at the client terminal for additional technology(no new release and/or SW update required).The OSS J 1.2 IF is integrated w/I PT4 with rel2.0 onwards ( ~ 09/2011). The workaround is to integrate LTE NwE into the Umbrella Fault Management (UFM) system
Work ForceManagement
SWATXB / Click
shall be configured by the Key User at the client terminal for additional technology(no new release and/or SW update required).
FM / Umbrella
Management
HP / TeMIP
IBM / Tivoli Both candidates are under RFx process, and provide LTE capability.
PerformanceManagement
BaseNopen to various standard protocols at its incoming IF .A new incoming standard represents for BaseN just an additional integration with thesome source. The technology and the method of data gathering is not of relevance.
ConfigurationManagement
NetAct
Support planned for all LTE NSN IFs in the roadmap.Currently temporary work around to be proposed , specific towards each case—interms of scripts development, modification in existing one, etc. For OEM LTEequipment and in case of proprietary IFs, business case to be verified wrt
new/additional IF integration into NetAct.
FM / CM / PMNw Element
Mgmt Sys (EMS)
It is anticipated that the particular Element Management Systems (EMS) areavailable w/i Customer Service Provider (CSP) nw. The northbound interface (NBI) of a given EMS shall be of public type (i.e. opened to3rd party)
N e t w o r k
L a y e r
N w
E l e m e n t
L a y e r
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Company Confidential 23 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
LTE Network OperationsOrganizational Capabilities (1H2011) 1 / 4
NwElement Vendor
NEName Rel
NEType FM PM CM
S-GW NSN Flexi-NG NG10 CD8 ECP Core Available AvailableAvailable in Q4/2011. Available with Flexi-NG NG20 and above
P-GW NSN Flexi-NG NG10 CD8 ECP Core Available AvailableAvailable in Q4/2011. Available with Flexi-NG NG20 and above
MME NSN Flexi-NS NS20 ECP Core Available AvailableNo plan for NetAct CM now. Temp GNOCdevelopment required.
HSGW Starent ASR5000HSGW 10 ECP Core Available inQ4/2011 Available inQ4/2011 No plan for NetAct CM now. Temp GNOCdevelopment required.
GGSN NSN Flexi-NG NG10 CD8 ECP Core Available AvailableAvailable in Q4/2011. Available with Flexi-NG NG20 and above
MRFC GenbandGenband
C3 8.1 ECP CoreAvailable in
Q4/2011Available in
Q4/2011No plan for NetAct CM now. Temp GNOCdevelopment required.
MCRP GenbandGenband
G9 9.1 ECP CoreAvailable in
Q4/2011Available in
Q4/2011No plan for NetAct CM now. Temp GNOCdevelopment required.
MGW NSN MGW Ui5 ECP Core Available Available Available
NVS NSN MSS M16.0 ECP Core Available AvailableNo plan for NetAct CM now. Temp GNOCdevelopment required.
NTPSymetric
on ECP CoreAvailable in
Q4/2011Will develop further
on cust PM reqNo plan for NetAct CM now. Temp GNOCdevelopment required.
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Company Confidential 24 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
NwElement Vendor
NEName Rel
NEType FM PM CM
HSMHSM
Ultimaco ECP CoreAvailable in
Q4/2011 Available in Q4/2011No plan for NetAct CM now. TempGNOC development required.
SMS NSN SMSC 10.0.0 ECP Core Available AvailableNo plan for NetAct CM now. TempGNOC development required.
MMS NSN MMSC 5.0.4 ECP Core Available AvailableNo plan for NetAct CM now. TempGNOC development required.
NPS NSN NPS 6.1.5 ECP Core AvailableWill develop further on
cust PM reqNo plan for NetAct CM now. TempGNOC development required.
BGW NSN NBG 4.1 ECP Core AvailableWill develop further on
cust PM reqNo plan for NetAct CM now. TempGNOC development required.
iGMLC NSN iGMLC 5.1 ECP Core Available AvailableNo plan for NetAct CM now. TempGNOC development required.
LoadBalancer Cisco
F5 BIG-IP6900 ECP Core Available Available
No plan for NetAct CM now. TempGNOC development required.
HLR NSN
NT-HLR
FE 4.5 ECP Core Available Available Available
IS-41 HLR HP HLR/Auc E20:20 ECP CoreAvailable in
Q4/2011 Available in Q4/2011No plan for NetAct CM now. TempGNOC development required.
DRA NSNCMS-8200
DRA 8.1 ECP Core Available AvailableAvailable in Q4/2011. Available withIMS8.2 and above
LIMS NSN LIMS 7.2 ECP CoreAvailable in
Q4/2011 Available in Q4/2011No plan for NetAct CM now. TempGNOC development required.
LTE Network OperationsOrganizational Capabilities (1H2011) 2 / 4
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Company Confidential 25 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
NwElement Vendor
NEName Rel
NEType FM PM CM
LIG NSN LIGLIG6CD2
ECPCore Available Available
No plan for NetAct CM now.Temp GNOC development
required.
HA StarentASR5000
HA 10IMS/IPCore
Available inQ4/2011 Available in Q4/2011
No plan for NetAct CM now.Temp GNOC development
required.
CSCF NSN CFX-5000 8.1IMS/IPCore Available Available
Available in Q4/2011.Available with IMS8.2 and
above
ENUM NSN iNUM 6.0IMS/IPCore Available Available
No plan for NetAct CM now.Temp GNOC development
required.
HSS NSNCMS-8200HSSd-FE 7.0
IMS/IPCore Available Available
Available in Q4/2011.Available with IMS8.2 and
above
PCRF NSN PCS-5000 PCS5.1IMS/IPCore Available Available
No plan for NetAct CM now.Temp GNOC development
required.
3GPP AAA NSN One-AAA 5.0IMS/IPCore Available Available
No plan for NetAct CM now.Temp GNOC development
required.
3GPP2 AAABridgeWat
er SC8.3IMS/IPCore
Available inQ4/2011 Available in Q4/2011
No plan for NetAct CM now.Temp GNOC development
required.
VMS MoviusMereon
6000 4.1 IN/VAS Available Available
No plan for NetAct CM now.Temp GNOC development
required.
LTE Network OperationsOrganizational Capabilities (1H2011) 3 / 4
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Company Confidential 26 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
NwElement Vendor
NEName Rel
NEType FM PM CM
EIR NSN One-EIR 3.0 IN/VAS Available Available
No plan for NetAct CM now.Temp GNOC developmentrequired.
SPR NSN One-NDS 8.0 EP5 IN/VAS Available Available
No plan for NetAct CM now.Temp GNOC development
required.
CA InstaInsta
Certifier 4.2 RadioAvailable in
Q4/2011Will be developed further on
customer PM request
No plan for NetAct CM now.Temp GNOC development
required.
DNS Infoblox Infoblox2000 5.1r2 Router Available Available
No plan for NetAct CM now.
Temp GNOC developmentrequired.
BGF ACMENet-Net4500 BG Router
Available inQ4/2011 Available in Q4/2011
No plan for NetAct CM now.Temp GNOC development
required.
SecurityGateway Juniper SRX-5800 10.4 Router Available Available
No plan for NetAct CM now.Temp GNOC development
required.
Firewall Juniper SRX-1400 10.4 Router Available Available
No plan for NetAct CM now.Temp GNOC development
required.
MSA Juniper MX-240 10.4Transpor
t Available Available
No plan for NetAct CM now.Temp GNOC development
required.
Site Router Juniper MX-960 10.4Transpor
t Available Available
No plan for NetAct CM now.Temp GNOC development
required.
Site Router Juniper MX-480 10.4Transpor
t Available Available
No plan for NetAct CM now.Temp GNOC development
required.
LTE Network OperationsOrganizational Capabilities (1H2011) 4 / 4
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Company Confidential 27 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch
Service Management
(FM)
Fault Management
PM
Performance
Management
(ND&INV)
Network Documentation
&
Inventory Management
(TT&WO)
Trouble Ticketing
&
Work Order Management
WFM-TT&WO
CP-SLAM
FM-EM
PM-FM
CP-TT&WO
PM-EM
(WFM)Work Force Management
(SLA&KPI)SLA Management
&KPI Reporting
(EM)
Element Managers
ND&INV-EM
TT&WO-FM
(CP)Customer Portal
CP-FM
SLAM-TT&WO
SLAM-PM
SLAM-WFM
SLAM-FM
TT&WO-ND&INV
FM-ND&INV
PM-ND&INV
ND&INV-EPM
TT&WO-EPMWFM-ND&INV
(EXT-CRM)
Customer
Relationship Management
CP-CRM
Mobile
Radio
Mobile
Core
Fixed
Access
Fixed
CoreTrans-
mission
MGWVAS
IT
Systems
CM
Configuration
Management
TT&WO-CM
Customer Mangement
Resource Mangement
CARE TT
Trouble Ticket System
SUPPLIER TT
Trouble Ticket System
CM-FM
TT&WO-CARE_TT
TT&WO-SUP_TT
SUPPLIER WO
Work Order System
Fulfillment Assurance
Supplier / Partner Management
ePM
NI Project
Management
Operations Support &
Readiness
CM-EM
CM-SUP_WO
LTE Network OperationsOrganizational Capabilities / GNOC OSS
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Table of Contents
LTE Operations Figures / Benchmarking 18
LTE Readiness @ NwOps 21
LTE Products Overview 13
LTE Technology Introduction 4
Formal Training for LTE 31
NwOps Case Study – LTE Services Provider “A” 36
SLA / KPI for LTE NwOps 29
Q&A 47
Backup 48
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LTE Network OperationsGeneral Statements on SLA / KPI
NwOps is technology agnostic in general,and in particular for
• Human Resource aspects and
• Processes (FM, CM, PM).
NwOps is technology specific for network resource related KPIs.
NwOps is also technology specific with regards to
• Service Quality Management (SQM)
• Performance Management (PM)
• Network Availability and
• Service Availability
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• LTE specific SLA/KPIs for NwOps (in addition to other NwOps typical and technology agnostic KPIs – ref to att)
– “LTE (4G) availability” [%] An overlaying availability indicator representing availability for the whole LTE network part.
This KPI is derived from underlying availability KPI specified for each LTE nw element (further below).
– “MME availability” [%] Parameter indicating the availability of the deployed LTE network elements.
– “eNodeB availability” [%] Parameter indicating the availability of the deployed LTE network elements.
– “S-GW availability” [%] Parameter indicating the availability of the deployed LTE network elements.
– “P-GW availability” [%] Parameter indicating the availability of the deployed LTE network elements.
– “P-Gateway (FING) availability” [%] Parameter indicating the availability of the deployed LTE network elements.
– “CMD availability” [%] Parameter indicating the availability of the deployed LTE network elements.
– “MGW availability” [%] Parameter indicating the availability of the deployed LTE network elements. – “PCRF availability” [%] Parameter indicating the availability of the deployed LTE network elements
– “AAA / AAA Proxy availability” [%] Parameter indicating the availability of the deployed LTE network elements
– “NTP availability” [%] Parameter indicating the availability of the deployed LTE network elements
– “IAD Router availability” [%] Parameter indicating the availability of the deployed LTE network elements.
– “PKI Server availability” [%] Parameter indicating the availability of the deployed LTE network elements.
– “EIR availability” [%] Parameter indicating the availability of the deployed LTE network elements.
• The NwOps SLA/KPI Database will be updated w/ LTE NwOps KPIs (pilot LTE NwOps delivery case awaited).Parameter values provided: name, short description, measurement unit , max, P75, median, P25, min, average, target
value/target value range. To access the SLA/KPI DB click here, please.
LTE Network OperationsLTE related SLA / KPI & Indicative Values
Remark:all values w/i attached DB are based on previous 2G/3G projects and are provided for indication only.
With initial LTE NwOps project in delivery phase, the LTE parameters shall be verified and extracted for further use.
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Table of Contents
LTE Operations Figures / Benchmarking 18
LTE Readiness @ NwOps 21
LTE Products Overview 13
LTE Technology Introduction 4
Formal Training for LTE 31
NwOps Case Study – LTE Services Provider “A” 36
SLA / KPI for LTE NwOps 29
Q&A 47
Backup 48
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This chapter provides an overview of currently available (1H2011) formal trainingmodules @ NSN (NSN Academy, and NSN Intranet pages) for LTE / 4G technology
and related NwOps OSS tools.
Trainings offered are grouped as follows:
• LTE / 4G - Technology and Architecture
• OSS Tools for LTE / 4G
• Managed Services Processes / MS Ops Model
LTE Network OperationsFormal LTE / 4G related Training @ NSN
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LTE Network OperationsLTE / 4G Technology & Architecture / Formal Training
• LTE Technology, 60 min, free of charge, TM5128-01A, recorded SVUContent/Objective of the training module: LTE Benefits, Operator's requirements, Evolution Paths to LTE, Network Architecture,
Key Features: EUTRAN and EPC, Network Elements, Air Interface, Multiple Access Methods, Air Interface Key Features,SON, Drivers fro SON, SON Benefits, SON Concept, Example of SON tasks, NSN HW/SW platform for LTE, LTE NSN Solution,Flexi Multiradio BTS, Flexi Network server (NS), Flexi Network Gateway (NG), LTE Transport Network, StandardizationLandscape, LTE Backhaul Network
https://networks-academy.inside.nokiasiemensnetworks.com/nsnintranet/beschreibung1.jsp?Course=BAABMYO
• LTE Fundamentals, 15 hrs, free of charge, TM5115-02V, recorded SVUAt the end of this training the participant will know following
reasons for the LTE/EPS project, LTE/EPS main requirements, future of wireless communications, LTE/EPS capabilities vs. othermobile technologies, 3GPP specification work wrt LTE/EPS, Network Architecture Evolution vs. LTE/EPS network, LTE/EPS keyfeatures, basics of the LTE Air Interface, Standardisation bodies of LTE/EPS, IMT-Advanced and LTE-Advanced, Network Architectureevolution from HSPA to LTE, subsystems on an LTE/EPS network, key functionalities for LTE Network Element, standardisedinterfaces for LTE, protocol stack implemented, roaming cases in LTE, inter-working principles of LTE with 2G/3G networks and with non-3GPP networks, in
particular cdma2000 HRPD, architecture for offline and online charging, LTE Mobility Areas, LTE-UE identifications, terminology used in 3G and LTE wrt toMobility and Session Management, LTE Mobility & Connection States, EPS Bearer Architecture and Attributes, LTE/EPS procedures, LTE/EPSAuthentication Procedure and the Security Keys Generation, OFDM transmission technology, Multiplexing methodology to access w/ OFDM, reasons for SC-FDMA selection in UL, main blocks in the OFDM Transmitter and Receiver Architecture, LTE/EUTRAN Subcarriers, the Frame Structure, Resource Blockand the Modulation options, frequency allocation alternatives for LTE, basics of MIMO, maximum bit rates for LTE, different LTE UE categories
https://networks-academy.inside.nokiasiemensnetworks.com/nsnintranet/result.jsp?quickSearchText=TM5115-02V
• LTE Fundamentals, f2f, 2 day, ~ 200 EUR/person, TM5115-02AContent/Objective of the Training Module:
LTE-EPS Overview, LTE/EPS Network Architecture, LTE/EPS Mobility and Session Management, LTE Air Interface,NSN LTE Implementation
https://networks-academy.inside.nokiasiemensnetworks.com/nsnintranet/result.jsp?quickSearchText=TM5115-02A&x=9&y=10
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LTE Network OperationsOSS Tools Landscape and Components Formal Training
• OSS Tool NetAct for LTE, 1 hr, free of charge, recorded SVU
At the end of the course the participant will be able to:Describe the NetACt functionalities for managing LTE network in OSS5.2 CD3.
List NetAct Applications used for LTE self Configuration.
Describe SON concept and give an use case example.
https://networks-academy.inside.nokiasiemensnetworks.com/nsnintranet/beschreibung1.jsp?Course=BAABKGT
• OSS Tools Presentations / Enabling ModulesBase-N, Oblicore, PT4, WFMS, as well as the other OSS tools, for more click link below
https://sharenet-ims.inside.nokiasiemensnetworks.com/livelink/livelink?func=ll&objId=426130453&objAction=Browse
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LTE Network OperationsMS Processes / Operations Model Formal Training
This modular series comprises MS OpsMod enabling modules
for various competence levels. For certification of gatheredknowledge chose the CT option, please.
• WBT 1: SBMSOM-02 / CT-SBMOAJ0 (free of charge, 30 / 50 / 75 min)
The aim of this training is to make the participant understand the importance of Managed Service Operations Modelfor NSN how OPS Model is embedded in NSN Strategy elements, design principles and requirements of OPSModel information about Value of Managed Service Operations Model.
The basic course WBT 1:Trainings Identification Number SBMSOM-02
incl. online test/Basic Certificate CT-SBMOAJ0
•WBT 2/3: SBMSOP-01 / SBMBM-01 / CT-SBMOAS0 (free of charge, 30/50/75 min)
The participant will get within an MS NwOps case helpful information on how to apply the Managed ServicesOperations Model (OpsMod) in practice for the Operations Part of the case. At the end of the training, the participantwill know how to use Managed Service Operations Model in his/her daily work.
The advanced courses (incl. case study)
WBT 2: Trainings Identification Number SBMSOP-01
WBT 3: Trainings Identification Number SBMSBM-01
incl. test/Advanced Certificate CT-SBMOAS0
https://networks-academy.inside.nokiasiemensnetworks.com/nsnintranet/curriculum.jsp?Chain=BAAAFPM
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Table of Contents
LTE Operations Figures / Benchmarking 18
LTE Readiness @ NwOps 21
LTE Products Overview 13
LTE Technology Introduction 4
Formal Training for LTE 31
NwOps Case Study – LTE Services Provider “A” 36
SLA / KPI for LTE NwOps 29
Q&A 47
Backup 48
LTE N t k O ti
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LTE Network OperationsCase Study / Customer Services Provider “A” Info
• The CSP ―A‖ was established in 1988 and become known as ―Mobile Satellite Corporation‖ to be renamed after merger
between ―Alfa Corporation‖ and ―ABC Communications‖. The recent rebranding made this venture known to broader publicity under the name of ―SkySierra‖, a company that provided comprehensive set of mobile satellite communications
services.
• In CY2011, the CSP ―A‖ signed a 15-year services delivery agreement with ―MoveOn‖ for LTE/4G technology.
• The CSP ―A‖ planed to provide network capacity on a wholesale basis to wireline and wireless communication service
providers nationwide, as well as to various cable operators, web players, and content providers.
• NSN was short listed, and eventually got contracted on Build-Operate-Manage (BOM) basis, comprising following services
scope: nw planning (NPO), nw implementation (NI, 40.000 eNodeB sites), and nw operations (NwOps).
• The business objective was to access 92% of the population in the geography by CY2015.
• The Total Contract Value over 8 years is app. 7 BN EUR.
• E// submitted a hostile bit w/ equivalent scope of services, and the CSP ―A‖ has executed the contract exit option, following
stepped out of this long term contract with NSN.
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Scope of the work Points
24*7*365 days
Operation and maintenance excluding on-site activities
Alarm Monitoring/Surveillance
Receive Alarms
Verify the Alarms against alarm documentation
Generate TTs
Clear the Alarm with the given instruction
Fault Management
Supervise the Alarm monitoring
Tier 2 level support for the generated TTs for the applications
Escalation to 3rd party HW vendors , including the follow up and management escalation till the TTs is closed
Diagnosis and route cause analysis
Trouble ticket statistics analyze report
Configuration Management
Configuration changes based on customer request approved by the solution team
Define work order in time windows with the process work flow
Maintenance of the HW and SW ( Technical notes, patches, CD upgrades)
Release upgrades /version changes, can be implemented as a separate project as it requires on site manpower( costing is not included)
Performance Management
Generating Reports according to KPI's towards customer and Internal team
Evaluation of degradation parameters
Analyze the reports and provide proactive recommendations regarding the performance and upgrade plans
LTE Network OperationsCase Study / Scope of Services
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Nodes 2011 2012 2013 2014 2015 2016 2017 2018 TOTAL
Flexi Base Station eNB 5396 16265 7157 10589 39,407
FP MWR - TOTAL 1349 4067 1790 2647 9,853
MWR - Flexi Packet 809 2440 1074 1588 5,911
Quantum Horizon 540 1627 716 1059 3,942
MSA site router CISCO 7609 36 16 52 44 32 22 32 28 262
IAD A1210 eNB other markets 719 2477 1090 1611 5,897
IAD - Cisco MWR 2941 eNB Phoenixmarket 103 103
Small MSA A1210 other markets 106 494 218 322 1,140
Small MSA Phoenix market CISCO 4928 120 120
Large MSA Other market Juniper MX240 128 492 220 320 1,160
Large MSA Phoenix market CISCO 6500 40 40
ACME BGF Access 14 0 14 0 10 0 0 38
ACME BGF Peering 14 0 12 0 0 0 0 26
Symetricon ToP 16 88 42 60 0 0 0 0 206
InfoBlox 2000 DNS/DHCP 20 16 0 0 16 8 0 0 60
Juniper SRX 5800 Sec GW 48 20 56 48 44 44 36 44 340
Certificate Server - PKI- InstantCertificate 2 2
Flexi NS : MME 6 0 14 8 6 6 2 6 48
SAE GW Flexi NG 7 6 16 12 10 4 6 6 67
iGMLC 4 4
LIG Platform 4 0 0 0 4 0 0 0 4
MGW Platform 0 12 0 0 2 4 2 2 22
NVS Platform 0 2 2 0 2 2 2 0 10
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Nodes 2011 2012 2013 2014 2015 2016 2017 2018 TOTAL
NETACT (OSS & OMS HW) 2 2 0 0 0 0 0 0 4
IOMS Hardware 6 16 8 10 40
Traffica System Per MME SAE GW MGWIMS 18 7 14 18 8 11 4 10 90
Traffica EnodeB 10 6 15 14 12 10 8 16 91
CSCF cluster ( 2 servers) 4 28 24 20 20 16 16 128
HSS FE 6 0 2 0 2 0 2 2 14
PCRF(20111 only) 4 4
LIMS 3 3
3GPP AAA 12 0 0 2 0 0 2 4 20
NT HLR FE 6 0 4 0 2 0 2 0 14
ENUM 7 7
One NDS 38 2 6 6 6 3 6 12 79
HSM 4 2 6
Movius VMS -
GenBandMRF C3 18 18
GenBandMRF G9 5 5
Starent HSGW 2 2
Starent HA 2 2
Juniper Home-3GPP2 AAA 8 2 10
Juniper AN-3GPP2- AAA 8 2 10
HP IS41 HLR 2 2
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Functions[ HC ]
Ramp-up6 months Q3&4/2010
2011 2012 2013 2014 2015 2016
AM 5 182 281 225 225 197 188
FM 6 71 105 94 88 82 80
TT admin 0 0 10 10 10 10 10
CM 5 74 107 95 83 71 65
PM 1 16 24 22 22 22 19
OSS 3 4 4 4 4 4 4
Mgmt 1 1 1 1 1 1 1
Total HCs 21 348 533 450 433 387 368
Functions Ramp-up6 months
2011 2012 2013 2014 2015 2016
Cost Summary [ EUR p.a. for Function HC ]
AM € 24,150 € 740,144 € 2,850,352 € 2,469,117 € 2,514,011 € 2,309,747 € 2,321,296
FM € 39,190 € 613,599 € 2,188,384 € 2,064,616 € 2,045,423 € 2,115,558 € 2,066,117
CM incl S/w upgrades € 27,930 € 542,640 € 1,794,782 € 1,675,130 € 1,539,025 € 1,385,123 € 1,333,181
PM € 8,505 € 118,007 € 428,652 € 405,076 € 425,330 € 446,596 € 416,823
OSS € 38,115 € 101,640 € 106,722 € 112,058 € 117,661 € 123,544 € 129,721
Management & Support € 25,368 € 63,420 € 66,591 € 69,921 € 73,417 € 77,087 € 80,942
Cost Summary - Others
Capex € 8,929 € 17,857 € 17,857 € 17,857 € 17,857 € 17,857 € 17,857
Recurring € 27,000 € 193,625 € 411,500 € 411,500 € 411,500 € 411,500 € 384,000
One-time Cost € 350,000 € 0 € 0 € 0 € 0 € 0 € 0
Total EUR p.a. € 549,187 € 2,390,932 € 7,864,840 € 7,225,275 € 7,144,223 € 6,887,013 € 6,749,938
Grand Total EUR € 38,811,407
et o Ope at o sCase Study / HC Ramp-up & Cost Overview
H e a d c o u
n t
C o s t i n g
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Scope Elements GNOC Scope Activities Methodology NAM Interface OSS/Tools
provided by
Escalation
AM Infra @ NDC and RSC - 6 sites Voice, SMS/email NDC/RSC team NaDM/NetACT 3rd party vendor
Level 0 Infra at 10% of eNodeB sites- as mostly sharedsites
SMS/Email Field team NaDM/NetACT 3rd party vendor
enodeBs- separate power supply alarm moniotring
100% of sites
SMS/Email Field team NaDM/NetACT 3rd party vendor/
Field team
eNodeBs Field team NaDM/NetACT CARE
MW( NSN and Dragon Wave )Backhaul- 20% of
the sites
Field team NaDM/NetACT CARE
CEN- Backhaul- 80% of the sites Field team Info vista CARE, NAM CEN
team
Level 3 Backbone network - link failures RSC to NDCredundant, NDC to NDC redun
EPC( Evolved packet core) NDC/RSC team NaDM/NetACT CARE
Routers(Cisco) @ eNodeB and RSC Field team NaDM/NetACT CARE
Routers(Juniper)@ aggregation points Field team NaDM/NetACT CARE
Firewalls- DCN Field team NaDM/NetACT CARE
Routers, Switches ( OSS LAN) Field team NaDM/NetACT CARE
IN NDC/RSC team NaDM, BaseN CARE
VAS- smsc, mmsc,vms NDC/RSC team NaDM, BaseN CARE, 3rd party
HP/SUN servers NDC/RSC team NaDM, BaseN CARE, 3rd party
GNOC
bucket
OSS/EMS/NMS tools NDC/RSC team NaDM, BaseN CARE
TT /WFMS management NDC team PT4 and Global tools mika
3rd party and CEN management SLA mgmt and
expansions, reports
by GNOC
Alarm monitoring,
escalation/notifications, TTmgmt, field interaction,
TT, email - beyond
threshold Voice call
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Scope Elements GNOC Scope Activities Methodology NAM Interface OSS/Tools
provided by
NAM
Escalation
FM eNodeBs Field team NetACT GCC
EPC Field team NetACT GCC
IN Field team NetACT GCC
VAS Field team BaseN/EMS/NMS GCC
MW backhaul Field team NetACT GCC/ 3rd party
CARE
OSS/EMS/NMS supplied by NSN and global tools Field team NetACT/EMS/NMS GCC
Routers ( Cisco and Juniper) Field team NetACT/EMS/NMS GCC
3rd party EMS/NMS Level 1 only Field team 3rd party vendor
CAREProduct line interface/CARE to start with CARE and
way forward with
rod line
Reports part FM dash board -xl - occurred
alarms- 24 hrs
Mkt and regional level
alarm trending/ageing analysis-
with top 50 sites trends,
re eats transients
Mkt and regional level
sector level outage report- 24
hrs
Mkt and regional level
health chk report-top level Mkt and regional level
Emergency management and
its RCA
GNOC will support Mkt and regional level
3rd party CEN- leased line
management reports
GNOC will support Mkt and regional level
WF performance reports -
MTTR
Mail, SMS, Voice call,TT
Level 1 and TSG
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Scope Elements GNOC Scope Activities Methodology NAM Interface OSS/Tools
provided by
NAM
CM eNodeBs Parameter changes cluster team NaDM/NetACTEPC S/w upgrades for routers excl LIG, LIMS cluster team NaDM/NetACT
rehoming - routers sat transcoder cluster team EMS/Telnet
Change Management/
Planned event management
cluster team PT4?
MW Backhaul Parameter changes cluster team NaDM/NetACT
Routers( Cisco and Juniper) Parameter changes cluster team EMS/NMS
Daily CR report cluster team
eNodeB - s/w release
upgrade,CD upgrades
cluster team
Router s/w upgrade IOS cluster team
Core Sw release, upgradeNo RIC activities
No end customer provisioning
No end customer help desk NoC to NoC only
PM
Reporting
eNodeBs NaDM/NetACT/Tra
ffica/UDB
EPC NaDM/NetACT/Tra
ffica/UDB
MW Backhaul NaDM/NetACT/Tra
ffica/UDB
CEN backhaul Info vista?
IN/VAS NaDM/NetACT/Tra
ffica/UDB
Routers EMS/NMS/BaseN
Performance reports - max 50
reports, to be published web
portal
Web portal Regional team
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LTE Network OperationsCase Study / NOC OSS Tools Landscape
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KPI (Name) Target KPI Desrciption
Management of Backhaul service levels between TAP and eNB
affecting throughput rates etc(Low)12 Hours
If NSN does not own the hard connection 12 hours if more than 1% of
customers affected
Backhaul service levels between TAP and eNB affecting
throughput rates etc(Low)12 Hours 12 hours if more than 1% of customers affected
eNB equipment audits 99% accuracy rate Completion of site audits in a timely fashion with 99% accuracy
LS eNB Preventative Maintanance audits 99% audit success rate
Verification by LS of NSN eNodeB Maintenance 99% audit success rate
LS NDC Preventative Maintanance audits 99% audit success rate
Verification by LS of NSN NDC Maintenance 99% audit success rate
LS RSC Preventative Maintanance audits 99% audit success rate
Verification by LS of NSN RSC Maintenance 99% audit success rate
LS TAP Preventative Maintanance audits 99% audit success rate
Verification by LS of NSN TAP Maintenance 99% audit success rate
Mean Time to Notify (MTTN) Major Level Issue 60 minsTime for NSN GNOC to provide LS Initial Notification for Medium Level
issues.
MTTR (Low level issue) 24 hours No Customer Impact, only Element specific, no loss of redundancy
MTTR (Major level issue) 2 hours No Customer Impact, only loss of Redundancy
NDC equipment audits 99% accuracy rate Completion of site audits in a timely fashion with 99% accuracy
NDS Connectivity 99.9990%Measure's NSN's overall availability/accessibilty of NSN's NDS
Provisioning System.
Net Act Monitoring system 99.9900%Measure's NSN's overall availability/accessibilty of NSN's Net Act
Monitoring system.
Overall Network Availability by Network Subsystem 99.9900%Defines the Availability of Network Subsystems (e.g. Cell Site,
Backhaul, Aggregation, Switch/Router etc see below)
PT4 Ticketing system 99.9900%
Measure's NSN's overall availability/accessibilty of NSN'sTrouble
Ticketing System (PT4).
RCA Critical/High level issue 10 calendar days
Definitive RCA Incident report presented to LS
RCA Low Level(informational) 60 calendar daysDefinitive RCA Incident report presented to LS
RCA Major Level issue 30 calendar daysDefinitive RCA Incident report presented to LS
Regular Planned Network Maintenance Notification unless
specified by L2 or Ntwk Necessitiy2 weeks notification
Notification by NSN to LS for Maintenance Activities that impact
customers
Regular Planned Network Maintenance Success Rate 95% success rate95% of all maintenance that impact customers to be successfully
completed within the maintenance window
RSC equipment audits 99% accuracy rate Completion of site audits in a timely fashion with 99% accuracy
TAP equipment audits 99% accuracy rate Completion of site audits in a timely fashion with 99% accuracy
Transport Aggregation Point Availability 99.9990% TAP and sub-element availability
Unplanned maintenance to follow cm governance process 5.0000%No more than 5% of all maintenance should be considered as
Unplanned
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Table of Contents
LTE Operations Figures / Benchmarking 18
LTE Readiness @ NwOps 21
LTE Products Overview 13
LTE Technology Introduction 4
Formal Training for LTE 31
NwOps Case Study – LTE Services Provider “A” 36
SLA / KPI for LTE NwOps 29
Q&A 47
Backup 48
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Q1: Will the presented slide deck be distributed / made available for broader community?
A1: Yes, the slide deck is available in intranet as of now, and will be distributed after delivery of the
2nd enabling session.
Q2: With regards to the HC benchmark value for “routers/IP/switches” (page 18, FM section),
the FM benchmark value of 750 nodes per NOC/GNOC person seems to be much too high.
A2: Proportionally the total qty was low, thus the importance was not that high weighted. So far there
is not much practical experience available in this regards at NwOps. Following, an iterative verification was
made with other SBU, and the value was corrected down to 200 (as delivered during 2nd enabling session).
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Q3: One question regarding HC dimension. For example, FM 1 person, this slide said that LTE
FM, If there are 2G/3G and LTE in the customer network condition, is it possible to consolidate the FM
person?
A3: Regarding the HC for FM for different technologies---if both 2G/3G and LTE are there-----then
surely we need to consolidate the persons, depending on case to case. Its not like, we will keep different
persons for 2G3G and LTE. And we will consolidate the persons for mixed technologies, but the level of
consolidation will depend on case to case. In particular you would be analyzing the workload of the respective
HC for FM 2G. Than you would be willing to x-check if the Fault Management OSS tool environment (whatever it is for 2G and will be for 3G) will be unified system - one OSS tool/monitor for 2G and for 3G, so the FM
HC would be viewing one monitor (at best) and would be serving one system terminal (at best). One person
can view two terminals, and serve two systems, but …it is not the best option for the efficiency reasons.
In addition, you would be looking for engineer who will be capable of accepting additional training to become
multi technology capable. And finally, you would be looking for someone who is good and experienced and
performing well w/i existing organization to develop her/him for the new technology.
LTE Network OperationsQ&As 2 / 4
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Q4: One question with regards to the AM - Alarm Monitoring for Radio (eNodeBs) (page #18).
Provided benchmark value – “No of Nodes – 1000 / Assumption 600 alarms/nodes/month” implies thatthere will be approximately 20 alarms per day created by one eNodeB. This is quite high no of alarms
for a single LTE network element in Radio domain.
A4: The anticipation is made in this way due to expectation that the completely new technology will at
least during initial period have increased total qty of alarms, and some of these alarms will be more time
consuming to be clarified. The statement is based on NSN experience from previous technological changes
such as 2G/3G.
LTE Network OperationsQ&As 3 / 4
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Q5: Contrary to the present 2G/3G MS Ops Model, the RAN SLM tasks and responsibilities will
converge with CM role. Please, confirm. The reason for asking is because there seems not to be any
resource mapping for above job function in Level-5 of the MS Ops Model. The SLM means in this
context Second Level Maintenance i.e. Tier2 or Back Office support for Fault Management and
Configuration Management.
SLM support function falls under the same umbrella of NOC (Network Operations Center). Ie NOC –
Fault Management consists of FLM (ie First Level Maintenance which is primarily outsourced to
subcons) and SLM.
A5: The question + clarification above indicates the phased out NwOps approach that is not aligned
with the given MS OpsMod. The official MS OpsMod terminology is not using front/back office, 1st level / 2nd
level maint, etc.
It would be advisable to trigger MS OpsMod enabling for the members of the local team including technical
management level and sales, by participating in the OpsMod training sessions (see link below, free of chargeinteractive on-line solution), and on top to trigger the "MS OpsMod Assessment" exercise and based on
findings to define action items for alignment on given MS OpsMod landscape.
LTE Network OperationsQ&As 4 / 4
T bl f C t t
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Table of Contents
LTE Operations Figures / Benchmarking 18
LTE Readiness @ NwOps 21
LTE Products Overview 13
LTE Technology Introduction 4
Formal Training for LTE 31
NwOps Case Study – LTE Services Provider “A” 36
SLA / KPI for LTE NwOps 29
Q&A 47
Backup 48
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LTE Network Operations3GPP Rel 8 Architecture / Core & Access Domain
LTE Network Operations
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Evolved Packet Core
eUTRAN
UMTS Core Network
UTRAN
NB
NB
MSC
Iu-CS
Iur
NB
RNC
Iu-PS
eNB evolved NodeB
MME Mobility Management Entity
SGW Serving Gateway
PGW PDN Gateway
MSC Mobile Switching CenterNB NodeBRNC Radio Network ControllerSGSN Serving GPRS Support Node
GGSN Gateway GPRS Support Node
IubeNB
S1-U
X2
S1-MME
eNB
eNB
MMESGSN
GGSN
SGW
PGW
LTE Network OperationsComparison of UMTS and EPS
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LTE Network OperationsLTE SAE (3GPP) / NE Basic FunctionalityThe LTE network elements are as follows:
• The Mobility Management Entity (MME) is the control plane (C-plane) functional element in
EPC. The MME manages and stores the UE context, generates temporary identities and
allocates them to UEs, authenticates the user, manages mobility and bearers, and is the
termination point for Non-Access Stratum (NAS) signaling.
• The Serving Gateway (S-GW) is the user plane (U-plane) gateway to the E-UTRAN. The S-GW serves as an anchor point bothfor inter eNodeB handover and for intra 3GPP mobility, i.e.
handover to and from 2G or 3G.
• The Packet Data Network Gateway (P-GW) is the U-plane gateway to the PDN, e.g. the
Internet or the operator’s IP Multimedia Subsystem (IMS). The P-GW is responsible for policy
enforcement, charging support, and user’s IP address allocation. It also serves as a mobility
anchor point for non-3GPP access.
• Most often, the S-GW and P-GW functions are combined in one network element, System Architecture Evolution Gateway oftencalled SAE Gateway (SAE-GW).
• The E-UTRAN contains only the base station, eNodeB, which provides the air interface to the UE.
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LTE Network OperationsBest-of-breed Platforms for Building Backhaul Networks
Flexi BTS
2G, 3G, LTE
Feature rich
“Zero footprint”
Juniper MXHigh capacity metro aggregation
Fully redundant
FlexiPacket Radio
High capacity packet Microwave
Radio
Complete system contained in
outdoor unit
“Zero footprint”
hiT 7300Multi reach DWDM
Industry-leading optical mesh andDWDM automation
A-1200, A-2200,
FlexiPacket HubCompact, modular accessswitches optimized for fiber µwave radio access
SymmetricomTimeProvider 5000
Compact, high capacityIEEE1588-2008 Grand Master
LTE Network Operations
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Trusted Non-3GPP IP Access
Evolved Packet Core (EPC)
2G
ePDG
User planeControl plane
Untrusted Non-3GPP IP Access
LTE
SGSN
BSC
RNC
Radio Access Network
Other access networks
eNode-B MME
S-GW P-GW
IMS
Services in Packet
Data Network
Internet
Operator services
Company intranets
PCRFHLR/HSS AAA
3G
HSGW
CDMA Access Network
Charging
LTE Network Operations3GPP R8 Architecture: Flat architecture for High Efficiency
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Presentation / Author / Date
Evolved Packet Core (EPC)
2G
3G
PCRF
ePDG
Trusted Non-3GPP IP
Access
Gb
IuS4
S1-MME
S1-U S11
S2c
S2a
S2b
Gx
SGi
HSS
S5
User plane
Control plane
SAE Gateway
Untrusted Non-3GPP IP
Access
LTE
S3
SGSN
BSC
RNC
SGSN
S10
AAA
Radio Access Network
Other access networks
eNode-B
S12
Gxc
MME
Serving
GW
PDN
GW
Non-3GPP
S6a
S6c
IMS
Services in Packet
Data Network
Internet
Operator services
Company intranets
Rx
LTE Network Operations3GPP Rel 8: LTE/SAE Network Architecture
LTE Network Operations
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pTransport Peak DataratesAssumptions:Ethernet interfaces at eNB (data rates >= 100 Mbps)
Symmetrical links at the moment (only DL is considered)
IPsec assumed to protect U-plane data
= Very high data rate solutions
beyond 100 Mbps
= High data rate solutions
beyond 10 Mbps
=Voice and low data rate solution
Direct Fiber
GPON
Microwave radios
VDSL2
100 M
0.1 M
1 M
10 M
Peak
data rate
LTE
WiMAX
ADSL2+HSPA
ADSL
E1EGPRS(cell capacity)
WCDMA(cell capacity)
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AccessAggregation
LTE Network OperationsTransport for LTE Networks / An all IP Network
Inter-BTS
connectivity
X2-u/c
O&M
S1-u
S1-c(S1_MME)
BTS
BTS
S-GW
MME
• Ethernet will be the predominant equipment interface technology
• Flexi Multiradio BTS support of integrated Ethernet switching from initial release
• Inter-BTS connectivity (X2) for handover comes along with Ethernet Transport architecture
Transportnetwork
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note: Layer 1 technologies can also be NG SDH or MWR transport
Route only IP services anduse routers only where necessary
Use Ethernet for packetaggregation and groomingand for leased line services
Use underlying flexible
high capacity transport
LTE Network OperationsTransport / Multi Layer Optimization Layer 1 to 3
LTE Architecture - Transport Domain
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LTE Architecture Transport DomainCarrier Ethernet Transport as total backhaul framework
Aggregation
Microwave radio access
Fiber accessBTS
Copper accessBTS IP DSLAM
Juniper MX
End-to-end Ethernet connections with hard QoS attributes
Point-and-click provisioning through NetAct Unify Transport
BTS
A-1200
RNC
BSC
S-GW / P-GW
A-1200/2200
(CESoPacket)
IP /
MPLS
Eth
FlexiPacket Radio,directly conn. to Flexi BTS
FlexiPacket Hub based onA-1200/A-2200 (―zero footprint‖)
Fiber termination inFlexi BTS, incl. SychEth
3G, eNB
2G
LTE Architecture - Overview
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LTE Architecture Overview
LTE – most cost-efficient network operationE X &
E X Extreme
efficiency
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LTE most cost efficient network operation25% lower number of site visits
Proven Flexi BTS: highest MTBF SON: Optimization
FM/Alarm Correlation SON: Cell outage compensation
With FM/Alarm reduction 26% fewer work orders achieved in real operation
Time to Retune
Savings Number of drive tests
Extended response time with outage compensation
NetActNetAct Optimizer
ElementManager
SON
SON SON SON
Multi-radio
Multi-
vendor
NetAct
Element Manager
SON
Multi-
radio
Multi-domain
Multi-vendor
LTE- Flexi MultiradioBTS field-provenfrom WCDMA/HSPA
C A P E
O P
LTE / August 2009
efficiency
SON Coordinator
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pNetACT / Overall Network Management Solution
Circuit-switchedand IN network
Internet
IN
GMSC PSTNMSC
GGSN
Intranet
SGSNISP
BTS BTS
2G accessnetwork
BSC
NB NB
3G accessnetwork
RNC
eNB eNB
LTE accessnetwork
• One management system for alltechnologies
• LTE
• GSM / EDGE BSS
• WCDMA RAN
• circuit-switched & packetcore
• Multivendor network integration
• Network and Service Assurance,Network Planning andConfiguration,Administration, etc
Packet-switchednetwork
NetACT
MME/SAE-GW