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8/3/2019 LTE Solution Ing Guidelines @ NwOps V3.5 http://slidepdf.com/reader/full/lte-solution-ing-guidelines-nwops-v35 1/62  Company Confidential  © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch Managed Services Guidelines for LTE Solutioning @ NwOps Team: Shah Mitesh, Product Manager, GS MS NwOps PM&Sol [email protected] Jurašić Mario, Solution Architect, GS MS NwOps PM&Sol [email protected] Document: V1.0 Aug 2011 

LTE Solution Ing Guidelines @ NwOps V3.5

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Page 1: LTE Solution Ing Guidelines @ NwOps V3.5

8/3/2019 LTE Solution Ing Guidelines @ NwOps V3.5

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Company Confidential © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

Managed Services

Guidelines for LTE Solutioning @ NwOps Team:

Shah Mitesh, Product Manager, GS MS NwOps PM&[email protected] 

Jurašić Mario, Solution Architect, GS MS NwOps PM&[email protected] 

Document: V1.0

Aug 2011 

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Company Confidential 2 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

The scope of this document is

to provide the guidance for Solution Architects

for dimensioning of new NwOps LTE customer cases.

Scope of Document

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Company Confidential 3 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

Table of Contents

LTE Operations Figures / Benchmarking 18

LTE Readiness @ NwOps 21

LTE Products Overview 13

LTE Technology Introduction 4

Formal Training for LTE 31

NwOps Case Study – LTE Services Provider “A” 36

SLA / KPI for LTE NwOps 29

Q&A 47

Backup 48

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Company Confidential 4 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

Flat Overall Architecture

• 2-node architecture

• IP routable transport architecture

Improved Radio Principles

• peak data rates [Mbps ] 173 DL , 58 UL

• Scalable BW: 1.4, 3, 5, 10, 15, 20 MHz

• Short latency: 10 – 20 ms

New Core Architecture

• Simplified Protocol Stack

• Simple, more efficient QoS

• UMTS backward compatible security

LTE / SAE introduces mechanisms to fulfill the requirements of a

next generation mobile networks.

Access Core Control

LTE BTS

(eNodeB)

MME

SAE-GW

IMS HLR/HSS

RF Modulation:

• OFDMA in DL

• SC-FDMA in UL

MME

S-GW and P-GW

LTE Network OperationsTechnology Overview

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Company Confidential 5 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

LTE Network OperationsTechnology / Network Architecture Evolution

S- GW + P-GWGGSN

SGSN

RNC

Node B(NB)

Direct tunnel

GGSN

SGSN

I-HSPA

MME

HSPA R7 HSPA R7 LTE R8

Node B +RNC

Functionality

EvolvedNode B(eNB)

GGSN

SGSN

RNC

Node B(NB)

HSPA

HSPA R6

LTE

User plane

Control planeFlat architecture: single network element in user plane in

radio as well as in core domain.

3G / UMTS 4G / LTE

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Company Confidential 7 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

Access Core Control

LTE eNodeB

FDD & TDD

NetAct/SON

GSM

WCDMA/HSPAiHSPA

CDMA2000

TD-SCDMA

Transport

   M   i  g  r  a   t   i  o  n  p

  a   t   h  s

NMS

MME

SAE GWContent and Service

MSS/NVSIMS

HLR/HSS

Backhaul

Backbone 

Copper or fiber

LTE Network OperationsArchitecture Overview / Migration Paths

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Company Confidential 8 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

Evolved Packet Core

(EPC)

Subscriber Data Management

LTE/SAT RadioLTE/SATDevices

IMS/SDM Core

Multi-Vendor

EMS/OSSNetAct/Traffica

eNB LTE

Flexi-BTS

HSS/AuC

3GPP AAA

S6aSAE Gateway

S-GW

MME

S1-MME

S1-U

S11

S6a

S10

S6b

DNS

DHCP

One-NDS

PCRF

For OUTBOUNDlegacy roaming

GGSN

HGW A12

Satellite

eHRPD RAN

S101

Gxa

S103

S2a

HSGW

A10’/A11’  3GPP2 AAA

STa

Transc.MRF

For SATELLITEintegration support

OperatorServices

Internet

CSCF

DNS

ENUM

MGW

BGF

Applications

Voice /LBS Enabler/CALEA

P-GW

User planeControl plane

Interface is roadmapitem if marked with

Blue color

3GPP HLR

LTE Network OperationsArchitecture / Detailed View

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Company Confidential 9 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

Mobility Management Entity (MME) 

• C-Plane Part

• Session & Mobility management• Idle mode mobility management

• Paging

• AAA Proxy

Serving Gateway (S GW)

• User plane anchor for mobility between the

2G/3G access system and the LTE accesssystem.

• Resides in visited network in roaming cases

• Lawful Interception

Packet Data Network Gateway (PDN GW)

• Gateway towards Internet/Intranets

• User plane anchor for mobility between 3GPPand non-3GPP access systems (HA).

• Charging Support

• Policy and Charging Enforcement (PCRF) *)

• Packet Filtering

• Lawful Interception

HLR/HSS

(AAA)

PCRF *

SAE-GW: System Architecture Evolution Gateway

= S-GW + PDN-GW

* PCRF: Policy and Charging Rules Function communicates with

PCEF (Policy and Charging Enforcement Function withinPDN SAE GW)

PDNGW

MME

ServingGW

PDN

IMS

PCEF

SAE-GW

LTE Network OperationsArchitecture / Evolved Packet Core (EPC)

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Access Core Control

W-CDMA BTSRNC

IMSHLR/HSS

2G BTS BSC

MSCMGW

SGSN GGSN

LTE BTS (eNodeB)

MGW

MMESAE-GW

• 4G / LTE transport nw architecture is les complex 

comparable to 3G architecture (due to not available RNC

instance).

• Following, the transport nw domain not divided into

access and nw transport layer.

• Transport nw connects eNodeBs w/ SAE-GW (voice / user

plain) and w/ MME (signalling / control plain)

• Optical fibre – expansion by WDM and/or additional fibre

• MW (limited maximal bandwidth capability)

• Leased line and/or ownership model

• Major transport traffic increase – factor 4 up to 8

comparable to 3G

• Following, MW is reaching BW limits soon

Transport Architecture Technology

GSM/EDGE/ 

UMTS/HSPA

LTE / SAE

LTE Network OperationsArchitecture / Transport Domain 1 / 3

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Company Confidential 13 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

Table of Contents

LTE Operations Figures / Benchmarking 18

LTE Readiness @ NwOps 21

LTE Product Mapping 13

LTE Technology Introduction 4

Formal Training for LTE 31

NwOps Case Study – LTE Services Provider “A” 36

SLA / KPI for LTE NwOps 29

Q&A 47

Backup 48

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Company Confidential 14 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

LTE Network OperationsNE Generic Names mapped onto 3rd Party

Type Sub-Type3GPP Rel 8LTE / SAE

NSN Product /Common 3rd Party

Nw Element Function/ Short Description

Core 

EPCMME Flexi-NS

Mobility Management Entity - main control node for the LTE SAE access

network

EPC

S Gateway (S GTW) Flexi-NG

Serving Gateway - manages the user plane mobility and it also acts asthe main border between the Radio Access Network, RAN and the corenetwork

EPCP Gateway (P GTW) Flexi-NG

PDN Gateway - provides connectivity for the UE to external packet datanetworks , fulfilling the function of entry and exit point for UE data

EPCGGSN Flexi-NG

Gateway GPRS Support Node - for the interworking between the GPRSnetwork and external packet switched networks

EPCHSM Utimaco

Hardware Security Module. Provides reliable protection for sensitive dataand transactions

EPCHSGW Starent

HRPD Serving Gateway. Ensures converged mobility managementbetween HRPD (non-LTE) and LTE networks.

EPCCALEA - LIG LIG

Legal Interception Gateway. Assists law enforcement agencies inexecuting electronic surveillance court orders.

EPC CALEA - LIMS Utimaco Legal Interception Management System

EPC MRFC - Transcoder Genband -3rd party Bearer related services like conferencing, announcements, etc

EPC NTP Symetricon Network Timing Protocol Server. For Synchronization

EPC MRFP - Transcoder Genband - G9 Bearer related services like conferencing, announcements, etc

EPC DRA CMS-8200 DRA Dynamic resource allocation (DRA) or packet scheduling (PS)

EPC GLMC iGLMC Location Based Services with integrated SMLC

EPC SMS/MMS/NPS/NBG-WAP GW - (Vaas) SMSC For SMS related functions

EPC VAFS NSN Voice Server (NVS) For Voice services

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Company Confidential 15 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

LTE Network OperationsNE Generic Names mapped onto NSN Products

Type Sub-Type 

3GPP Rel 8 LTE /SAE 

NSN Product /Common 3rd Party

Nw Element Function/ Short Description 

Core 

IMS/IPCore

PCRF PCS 5000Policy and Charging Rules Function - detects the serviceflow, enforces charging policy

IMS/IPCore HA - Home Agent Starent- ASR5000 For Subscriber database

IMS/IPCore

HSS CMS-8200 Home Subscriber Server

IMS/IPCore

3GPP AAA / AAA Proxy One-AAA Authorization, Accounting, Authentication

IMS/IPCore

3GPP2 AAA - HOME/AN Bridgewater Authorization, Accounting, Authentication

IMS/IPCore

Mobile MGW MGW - IP2800 Mobile Media Gateway

IMS/IPCore

CSCF CFX-5000 CS Call Function-for voice service over LTE

IMS/IPCore

eNUM iNUM Secured DNS

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LTE Network OperationsGeneric NEs mapped onto 3rd Party / NSN Products

Type  3GPP Rel 8LTE / SAE Common 3rd Party /NSN Products  Nw Element Function/ Short Description 

Router

DNS InfoBlox IB2000

Domain Name System. Automatically assigns an IP address to acomputer from a defined range of numbers (i.e., a scope)configured for a given network.

Security Firewall and NAT Juniper SRX5800Network address translation. Modifies IP address information in IPpacket headers while in transit across a traffic routing device

DHCP InfoBlox IB2000

Dynamic Host Configuration Protocol. Automatically assigns an IPaddress to a computer from a defined range of numbers (i.e., ascope) configured for a given network.

Site Router Juniper MX - 240, 480, 960 Routers

BGF Access/Peering ACME 4500 Border Gateway Function

IN/VASSubscriber Repository One-NDS NSN Subscriber Database

Voice Mail Server Movius Cisco Voice Mail Services

Radio eNodeB Flexi BTS NSN BTS function

Transmission IP Radio IP Radio IP based Transmission

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Company Confidential 17 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

Table of Contents

LTE Operations Figures / Benchmarking 18

LTE Readiness @ NwOps 21

LTE Products Overview 13

LTE Technology Introduction 4

Formal Training for LTE 31

NwOps Case Study – LTE Services Provider “A” 36

SLA / KPI for LTE NwOps 29

Q&A 47

Backup 48

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LTE Network OperationsBenchmark Values for HC Dimensioning @ NOC/GNOC

• The benchmarking values listed are valid for Y1 of the contract.

• Efficiency improvements due to learning curve for FM / CM functional area achievable in following years of the contract.

• The benchmarking figures listed are per terminal for AM, and per person for FM / CM / PM functional area.

• The assumptions made are based on values from 2G/3G NwOps cases, and on learnings from various discussions w/ 

different NSN service business units.• As of now (begin-2H11), no practical NwOps experience, i.e. no LTE NwOps customer case in delivery phase available. .

GNOC Function/Activity Benchmarking Assumptions

AM No. of nodes

Alarm Monitoring (per Terminal)

Radio 1000 600 alarms/nodes/month

Routers/IP/Switches 500 180 alarms/nodes/month

Core 50 240 alarms/nodes/month

IN&VAS 50 180 alarms/nodes/month

FM

Fault Management (Per Person)

Radio 500 2 TT/nodes/month

Transmission 1000 1 TT/nodes/month

Routers/IP/Switches 200 0.5 TT/nodes/month

Core 10 1 TT/nodes/month

IN&VAS 10 0.5 TT/nodes/month

CM ( Does not include SW Upgrades)

Configuration Management (Per Person)

Radio 500 40 MO/nodes/month

Transmission 3000 20 MO/nodes/month

Routers/IP/Switches 200 10 MO/nodes/month

Core 10 20 MO/nodes/month

IN&VAS 10 10 MO/nodes/month

Performance Reporting

Performance Reporting (Per Person)

Radio 2000

Transmission 3000

Routers/IP/Switches 500

Core 50

OSS Administration 1.5 per OSS

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LTE Network OperationsTypical BoQ Values Flexi Base Station eNB 39407

FP MWR - TOTAL 9853

Routers

MSA site router CISCO 7609 262

IAD A1210 eNB other markets 5897

ACME BGF Access 40

ACME BGF Peering 26InfoBlox 2000

DNS/DHCP 69

Certificate Server - PKI- Instant Certificate 2

CoreFlexi NS : MME 50SAE GW

Flexi NG 72

iGMLC 4LIG Platform 4

MGW Platform 12NVS Platform ( voice over IP) 4NETACT

(OSS & OMS HW) 4IOMS Hardware 40

Traffica System Per MME SAE GW MGW IMS 94

Traffica EnodeB 82

CSCF cluster ( 2 servers) 122HSS FE 8

PCRF(20111 only) 4LIMS 3

3GPP AAA 14

NT HLR FE 10ENUM 7

One NDS 79HSM 4

Juniper Home-3GPP2 AAA 8

Juniper AN-3GPP2- AAA 8

HP IS41 HLR 2MS internal global tools

5

eNodeB 100

Mobility Management Entity (MME) 1

S and P Gateway (S-P GTW) 1

P-gateway (FING) 1

HSS 1

CMD 1

MGW 1

PCRF 1

AAA / AAA Proxy 1

NTP - Network Timing Protocol Server 1

IAD 1

IAD 1

Netact 1

Adv Commander 1

PKI Server - Certificate Server 1

EIR 1

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Company Confidential 20 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

Table of Contents

LTE Operations Figures / Benchmarking 18

LTE Readiness @ NwOps 21

LTE Products Overview 13

LTE Technology Introduction 4

Formal Training for LTE 31

NwOps Case Study – LTE Services Provider “A” 36

SLA / KPI for LTE NwOps 29

Backup 47

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LTE Network OperationsOSS Tools Landscape / General

Regardless of managed network technology (2G, 2,5G, 3G, 4G / LTE, IP),the OSS architecture i.e. the NOC landscape stays unchanged

and is capable in the given setup to manage also the LTE operations.

The TMF/eTOM based OpsMod @ NwOps applies for LTE operations.

In case of a proprietary Element Management System (EMS) northbound IF (NBI), a specialarrangement w/ Customer Service Provider (CSP) and OEM supplier are required to open the

protocol for 3rd party so to enable NSN and/or NSN-partner to access nw element data.

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LTE Network OperationsOSS Tools Status Overview & Considerations

LayerFunctional

AreaOSS Tool Comment / Recommendation

WO & TTSystem

PT4

shall be configured by the Key User at the client terminal for additional technology(no new release and/or SW update required).The OSS J 1.2 IF is integrated w/I PT4 with rel2.0 onwards ( ~ 09/2011). The workaround is to integrate LTE NwE into the Umbrella Fault Management (UFM) system

Work ForceManagement

SWATXB / Click

shall be configured by the Key User at the client terminal for additional technology(no new release and/or SW update required).

FM / Umbrella

Management

HP / TeMIP

IBM / Tivoli Both candidates are under RFx process, and provide LTE capability.

PerformanceManagement

BaseNopen to various standard protocols at its incoming IF .A new incoming standard represents for BaseN just an additional integration with thesome source. The technology and the method of data gathering is not of relevance.

ConfigurationManagement

NetAct

Support planned for all LTE NSN IFs in the roadmap.Currently temporary work around to be proposed , specific towards each case—interms of scripts development, modification in existing one, etc. For OEM LTEequipment and in case of proprietary IFs, business case to be verified wrt

new/additional IF integration into NetAct.

FM / CM / PMNw Element

Mgmt Sys (EMS)

It is anticipated that the particular Element Management Systems (EMS) areavailable w/i Customer Service Provider (CSP) nw. The northbound interface (NBI) of a given EMS shall be of public type (i.e. opened to3rd party)

   N  e   t  w  o  r   k

   L  a  y  e  r

 

   N  w

   E   l  e  m  e  n   t

   L  a  y  e  r

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Company Confidential 23 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

LTE Network OperationsOrganizational Capabilities (1H2011) 1 / 4

NwElement  Vendor 

NEName  Rel 

NEType  FM  PM  CM 

S-GW NSN Flexi-NG NG10 CD8 ECP Core Available AvailableAvailable in Q4/2011. Available with Flexi-NG NG20 and above

P-GW NSN Flexi-NG NG10 CD8 ECP Core Available AvailableAvailable in Q4/2011. Available with Flexi-NG NG20 and above

MME NSN Flexi-NS NS20 ECP Core Available AvailableNo plan for NetAct CM now. Temp GNOCdevelopment required.

HSGW Starent ASR5000HSGW 10 ECP Core Available inQ4/2011 Available inQ4/2011 No plan for NetAct CM now. Temp GNOCdevelopment required.

GGSN NSN Flexi-NG NG10 CD8 ECP Core Available AvailableAvailable in Q4/2011. Available with Flexi-NG NG20 and above

MRFC GenbandGenband

C3 8.1 ECP CoreAvailable in

Q4/2011Available in

Q4/2011No plan for NetAct CM now. Temp GNOCdevelopment required.

MCRP GenbandGenband

G9 9.1 ECP CoreAvailable in

Q4/2011Available in

Q4/2011No plan for NetAct CM now. Temp GNOCdevelopment required.

MGW NSN MGW Ui5 ECP Core Available Available Available

NVS NSN MSS M16.0 ECP Core Available AvailableNo plan for NetAct CM now. Temp GNOCdevelopment required.

NTPSymetric

on ECP CoreAvailable in

Q4/2011Will develop further

on cust PM reqNo plan for NetAct CM now. Temp GNOCdevelopment required.

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Company Confidential 24 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

NwElement  Vendor 

NEName  Rel 

NEType  FM  PM  CM 

HSMHSM

Ultimaco ECP CoreAvailable in

Q4/2011 Available in Q4/2011No plan for NetAct CM now. TempGNOC development required.

SMS NSN SMSC 10.0.0 ECP Core Available AvailableNo plan for NetAct CM now. TempGNOC development required.

MMS NSN MMSC 5.0.4 ECP Core Available AvailableNo plan for NetAct CM now. TempGNOC development required.

NPS NSN NPS 6.1.5 ECP Core AvailableWill develop further on

cust PM reqNo plan for NetAct CM now. TempGNOC development required.

BGW NSN NBG 4.1 ECP Core AvailableWill develop further on

cust PM reqNo plan for NetAct CM now. TempGNOC development required.

iGMLC NSN iGMLC 5.1 ECP Core Available AvailableNo plan for NetAct CM now. TempGNOC development required.

LoadBalancer Cisco

F5 BIG-IP6900 ECP Core Available Available

No plan for NetAct CM now. TempGNOC development required.

HLR NSN

NT-HLR

FE 4.5 ECP Core Available Available Available

IS-41 HLR HP HLR/Auc E20:20 ECP CoreAvailable in

Q4/2011 Available in Q4/2011No plan for NetAct CM now. TempGNOC development required.

DRA NSNCMS-8200

DRA 8.1 ECP Core Available AvailableAvailable in Q4/2011. Available withIMS8.2 and above

LIMS NSN LIMS 7.2 ECP CoreAvailable in

Q4/2011 Available in Q4/2011No plan for NetAct CM now. TempGNOC development required.

LTE Network OperationsOrganizational Capabilities (1H2011) 2 / 4

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Company Confidential 25 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

NwElement  Vendor 

NEName  Rel 

NEType  FM  PM  CM 

LIG NSN LIGLIG6CD2

ECPCore Available Available

No plan for NetAct CM now.Temp GNOC development

required.

HA StarentASR5000

HA 10IMS/IPCore

Available inQ4/2011 Available in Q4/2011

No plan for NetAct CM now.Temp GNOC development

required.

CSCF NSN CFX-5000 8.1IMS/IPCore Available Available

Available in Q4/2011.Available with IMS8.2 and

above

ENUM NSN iNUM 6.0IMS/IPCore Available Available

No plan for NetAct CM now.Temp GNOC development

required.

HSS NSNCMS-8200HSSd-FE 7.0

IMS/IPCore Available Available

Available in Q4/2011.Available with IMS8.2 and

above

PCRF NSN PCS-5000 PCS5.1IMS/IPCore Available Available

No plan for NetAct CM now.Temp GNOC development

required.

3GPP AAA NSN One-AAA 5.0IMS/IPCore Available Available

No plan for NetAct CM now.Temp GNOC development

required.

3GPP2 AAABridgeWat

er SC8.3IMS/IPCore

Available inQ4/2011 Available in Q4/2011

No plan for NetAct CM now.Temp GNOC development

required.

VMS MoviusMereon

6000 4.1 IN/VAS Available Available

No plan for NetAct CM now.Temp GNOC development

required.

LTE Network OperationsOrganizational Capabilities (1H2011) 3 / 4

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Company Confidential 26 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

NwElement  Vendor 

NEName  Rel 

NEType  FM  PM  CM 

EIR NSN One-EIR 3.0 IN/VAS Available Available

No plan for NetAct CM now.Temp GNOC developmentrequired.

SPR NSN One-NDS 8.0 EP5 IN/VAS Available Available

No plan for NetAct CM now.Temp GNOC development

required.

CA InstaInsta

Certifier 4.2 RadioAvailable in

Q4/2011Will be developed further on

customer PM request

No plan for NetAct CM now.Temp GNOC development

required.

DNS Infoblox Infoblox2000 5.1r2 Router Available Available

No plan for NetAct CM now.

Temp GNOC developmentrequired.

BGF ACMENet-Net4500 BG Router

Available inQ4/2011 Available in Q4/2011

No plan for NetAct CM now.Temp GNOC development

required.

SecurityGateway Juniper SRX-5800 10.4 Router Available Available

No plan for NetAct CM now.Temp GNOC development

required.

Firewall Juniper SRX-1400 10.4 Router Available Available

No plan for NetAct CM now.Temp GNOC development

required.

MSA Juniper MX-240 10.4Transpor

t Available Available

No plan for NetAct CM now.Temp GNOC development

required.

Site Router Juniper MX-960 10.4Transpor

t Available Available

No plan for NetAct CM now.Temp GNOC development

required.

Site Router Juniper MX-480 10.4Transpor

t Available Available

No plan for NetAct CM now.Temp GNOC development

required.

LTE Network OperationsOrganizational Capabilities (1H2011) 4 / 4

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Company Confidential 27 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

Service Management

(FM)

Fault Management

PM

Performance

Management

(ND&INV)

Network Documentation

&

Inventory Management

(TT&WO)

Trouble Ticketing

&

Work Order Management

WFM-TT&WO

CP-SLAM

FM-EM

PM-FM

CP-TT&WO

PM-EM

(WFM)Work Force Management

(SLA&KPI)SLA Management

&KPI Reporting

(EM)

Element Managers

ND&INV-EM

TT&WO-FM

(CP)Customer Portal

CP-FM

SLAM-TT&WO

SLAM-PM

SLAM-WFM

SLAM-FM

TT&WO-ND&INV

FM-ND&INV

PM-ND&INV

ND&INV-EPM

TT&WO-EPMWFM-ND&INV

(EXT-CRM)

Customer

Relationship Management

CP-CRM

Mobile

Radio

Mobile

Core

Fixed

Access

Fixed

CoreTrans-

mission

MGWVAS

IT

Systems

CM

Configuration

Management

TT&WO-CM

Customer Mangement

Resource Mangement

CARE TT

Trouble Ticket System

SUPPLIER TT

Trouble Ticket System

CM-FM

TT&WO-CARE_TT

TT&WO-SUP_TT

SUPPLIER WO

Work Order System

Fulfillment Assurance

Supplier / Partner Management

ePM

NI Project

Management

Operations Support &

Readiness

CM-EM

CM-SUP_WO

LTE Network OperationsOrganizational Capabilities / GNOC OSS

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Company Confidential 28 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

Table of Contents

LTE Operations Figures / Benchmarking 18

LTE Readiness @ NwOps 21

LTE Products Overview 13

LTE Technology Introduction 4

Formal Training for LTE 31

NwOps Case Study – LTE Services Provider “A” 36

SLA / KPI for LTE NwOps 29

Q&A 47

Backup 48

LTE N k O i

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Company Confidential 29 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

LTE Network OperationsGeneral Statements on SLA / KPI

NwOps is technology agnostic in general,and in particular for

• Human Resource aspects and

• Processes (FM, CM, PM).

NwOps is technology specific for network resource related KPIs.

NwOps is also technology specific with regards to

• Service Quality Management (SQM)

• Performance Management (PM)

• Network Availability and

• Service Availability

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Company Confidential 30 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

• LTE specific SLA/KPIs for NwOps (in addition to other NwOps typical and technology agnostic KPIs – ref to att)

 – “LTE (4G) availability” [%] An overlaying availability indicator representing availability for the whole LTE network part.

This KPI is derived from underlying availability KPI specified for each LTE nw element (further below).

 – “MME availability” [%] Parameter indicating the availability of the deployed LTE network elements.

 – “eNodeB availability” [%] Parameter indicating the availability of the deployed LTE network elements.

 – “S-GW availability” [%] Parameter indicating the availability of the deployed LTE network elements.

 – “P-GW availability” [%] Parameter indicating the availability of the deployed LTE network elements.

 – “P-Gateway (FING) availability” [%] Parameter indicating the availability of the deployed LTE network elements.

 – “CMD availability” [%] Parameter indicating the availability of the deployed LTE network elements.

 – “MGW availability” [%] Parameter indicating the availability of the deployed LTE network elements. – “PCRF availability” [%] Parameter indicating the availability of the deployed LTE network elements

 – “AAA / AAA Proxy availability” [%] Parameter indicating the availability of the deployed LTE network elements

 – “NTP availability” [%] Parameter indicating the availability of the deployed LTE network elements

 – “IAD Router availability” [%] Parameter indicating the availability of the deployed LTE network elements.

 – “PKI Server availability” [%] Parameter indicating the availability of the deployed LTE network elements.

 – “EIR availability” [%] Parameter indicating the availability of the deployed LTE network elements.

• The NwOps SLA/KPI Database will be updated w/ LTE NwOps KPIs (pilot LTE NwOps delivery case awaited).Parameter values provided: name, short description, measurement unit , max, P75, median, P25, min, average, target

value/target value range. To access the SLA/KPI DB click here, please.

LTE Network OperationsLTE related SLA / KPI & Indicative Values

Remark:all values w/i attached DB are based on previous 2G/3G projects and are provided for indication only.

With initial LTE NwOps project in delivery phase, the LTE parameters shall be verified and extracted for further use.

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Table of Contents

LTE Operations Figures / Benchmarking 18

LTE Readiness @ NwOps 21

LTE Products Overview 13

LTE Technology Introduction 4

Formal Training for LTE 31

NwOps Case Study – LTE Services Provider “A” 36

SLA / KPI for LTE NwOps 29

Q&A 47

Backup 48

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Company Confidential 32 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

This chapter provides an overview of currently available (1H2011) formal trainingmodules @ NSN (NSN Academy, and NSN Intranet pages) for LTE / 4G technology

and related NwOps OSS tools.

Trainings offered are grouped as follows:

• LTE / 4G - Technology and Architecture

• OSS Tools for LTE / 4G

• Managed Services Processes / MS Ops Model

LTE Network OperationsFormal LTE / 4G related Training @ NSN

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LTE Network OperationsLTE / 4G Technology & Architecture / Formal Training

• LTE Technology, 60 min, free of charge, TM5128-01A, recorded SVUContent/Objective of the training module: LTE Benefits, Operator's requirements, Evolution Paths to LTE, Network Architecture,

Key Features: EUTRAN and EPC, Network Elements, Air Interface, Multiple Access Methods, Air Interface Key Features,SON, Drivers fro SON, SON Benefits, SON Concept, Example of SON tasks, NSN HW/SW platform for LTE, LTE NSN Solution,Flexi Multiradio BTS, Flexi Network server (NS), Flexi Network Gateway (NG), LTE Transport Network, StandardizationLandscape, LTE Backhaul Network

https://networks-academy.inside.nokiasiemensnetworks.com/nsnintranet/beschreibung1.jsp?Course=BAABMYO  

• LTE Fundamentals, 15 hrs, free of charge, TM5115-02V, recorded SVUAt the end of this training the participant will know following

reasons for the LTE/EPS project, LTE/EPS main requirements, future of wireless communications, LTE/EPS capabilities vs. othermobile technologies, 3GPP specification work wrt LTE/EPS, Network Architecture Evolution vs. LTE/EPS network, LTE/EPS keyfeatures, basics of the LTE Air Interface, Standardisation bodies of LTE/EPS, IMT-Advanced and LTE-Advanced, Network Architectureevolution from HSPA to LTE, subsystems on an LTE/EPS network, key functionalities for LTE Network Element, standardisedinterfaces for LTE, protocol stack implemented, roaming cases in LTE, inter-working principles of LTE with 2G/3G networks and with non-3GPP networks, in

particular cdma2000 HRPD, architecture for offline and online charging, LTE Mobility Areas, LTE-UE identifications, terminology used in 3G and LTE wrt toMobility and Session Management, LTE Mobility & Connection States, EPS Bearer Architecture and Attributes, LTE/EPS procedures, LTE/EPSAuthentication Procedure and the Security Keys Generation, OFDM transmission technology, Multiplexing methodology to access w/ OFDM, reasons for SC-FDMA selection in UL, main blocks in the OFDM Transmitter and Receiver Architecture, LTE/EUTRAN Subcarriers, the Frame Structure, Resource Blockand the Modulation options, frequency allocation alternatives for LTE, basics of MIMO, maximum bit rates for LTE, different LTE UE categories

https://networks-academy.inside.nokiasiemensnetworks.com/nsnintranet/result.jsp?quickSearchText=TM5115-02V  

• LTE Fundamentals, f2f, 2 day, ~ 200 EUR/person, TM5115-02AContent/Objective of the Training Module:

LTE-EPS Overview, LTE/EPS Network Architecture, LTE/EPS Mobility and Session Management, LTE Air Interface,NSN LTE Implementation

https://networks-academy.inside.nokiasiemensnetworks.com/nsnintranet/result.jsp?quickSearchText=TM5115-02A&x=9&y=10  

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LTE Network OperationsOSS Tools Landscape and Components Formal Training

• OSS Tool NetAct for LTE, 1 hr, free of charge, recorded SVU

At the end of the course the participant will be able to:Describe the NetACt functionalities for managing LTE network in OSS5.2 CD3.

List NetAct Applications used for LTE self Configuration.

Describe SON concept and give an use case example.

https://networks-academy.inside.nokiasiemensnetworks.com/nsnintranet/beschreibung1.jsp?Course=BAABKGT 

• OSS Tools Presentations / Enabling ModulesBase-N, Oblicore, PT4, WFMS, as well as the other OSS tools, for more click link below

https://sharenet-ims.inside.nokiasiemensnetworks.com/livelink/livelink?func=ll&objId=426130453&objAction=Browse 

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Company Confidential 35 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

LTE Network OperationsMS Processes / Operations Model Formal Training

This modular series comprises MS OpsMod enabling modules

for various competence levels. For certification of gatheredknowledge chose the CT option, please.

• WBT 1: SBMSOM-02 / CT-SBMOAJ0 (free of charge, 30 / 50 / 75 min)

The aim of this training is to make the participant understand the importance of Managed Service Operations Modelfor NSN how OPS Model is embedded in NSN Strategy elements, design principles and requirements of OPSModel information about Value of Managed Service Operations Model.

The basic course WBT 1:Trainings Identification Number SBMSOM-02

incl. online test/Basic Certificate CT-SBMOAJ0

•WBT 2/3: SBMSOP-01 / SBMBM-01 / CT-SBMOAS0 (free of charge, 30/50/75 min)

The participant will get within an MS NwOps case helpful information on how to apply the Managed ServicesOperations Model (OpsMod) in practice for the Operations Part of the case. At the end of the training, the participantwill know how to use Managed Service Operations Model in his/her daily work.

The advanced courses (incl. case study)

WBT 2: Trainings Identification Number SBMSOP-01

WBT 3: Trainings Identification Number SBMSBM-01

incl. test/Advanced Certificate CT-SBMOAS0

https://networks-academy.inside.nokiasiemensnetworks.com/nsnintranet/curriculum.jsp?Chain=BAAAFPM  

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Table of Contents

LTE Operations Figures / Benchmarking 18

LTE Readiness @ NwOps 21

LTE Products Overview 13

LTE Technology Introduction 4

Formal Training for LTE 31

NwOps Case Study – LTE Services Provider “A” 36

SLA / KPI for LTE NwOps 29

Q&A 47

Backup 48

LTE N t k O ti

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LTE Network OperationsCase Study / Customer Services Provider “A” Info 

• The CSP ―A‖ was established in 1988 and become known as ―Mobile Satellite Corporation‖ to be renamed after merger 

between ―Alfa Corporation‖ and ―ABC Communications‖. The recent rebranding made this venture known to broader publicity under the name of ―SkySierra‖, a company that provided comprehensive set of mobile satellite communications

services.

• In CY2011, the CSP ―A‖ signed a 15-year services delivery agreement with ―MoveOn‖ for LTE/4G technology.

• The CSP ―A‖ planed to provide network capacity on a wholesale basis to wireline and wireless communication service

providers nationwide, as well as to various cable operators, web players, and content providers.

• NSN was short listed, and eventually got contracted on Build-Operate-Manage (BOM) basis, comprising following services

scope: nw planning (NPO), nw implementation (NI, 40.000 eNodeB sites), and nw operations (NwOps).

• The business objective was to access 92% of the population in the geography by CY2015.

• The Total Contract Value over 8 years is app. 7 BN EUR.

• E// submitted a hostile bit w/ equivalent scope of services, and the CSP ―A‖ has executed the contract exit option, following 

stepped out of this long term contract with NSN.

LTE Network Operations

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Scope of the work Points 

24*7*365 days

Operation and maintenance excluding on-site activities

Alarm Monitoring/Surveillance 

Receive Alarms

Verify the Alarms against alarm documentation

Generate TTs

Clear the Alarm with the given instruction

Fault Management 

Supervise the Alarm monitoring

Tier 2 level support for the generated TTs for the applications

Escalation to 3rd party HW vendors , including the follow up and management escalation till the TTs is closed

Diagnosis and route cause analysis

Trouble ticket statistics analyze report

Configuration Management 

Configuration changes based on customer request approved by the solution team

Define work order in time windows with the process work flow

Maintenance of the HW and SW ( Technical notes, patches, CD upgrades)

Release upgrades /version changes, can be implemented as a separate project as it requires on site manpower( costing is not included)

Performance Management 

Generating Reports according to KPI's towards customer and Internal team

Evaluation of degradation parameters

Analyze the reports and provide proactive recommendations regarding the performance and upgrade plans

LTE Network OperationsCase Study / Scope of Services

LTE Network Operations

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Company Confidential 39 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

Nodes  2011  2012  2013  2014  2015  2016  2017  2018  TOTAL 

Flexi Base Station eNB 5396 16265 7157 10589 39,407

FP MWR - TOTAL 1349 4067 1790 2647 9,853

MWR - Flexi Packet 809 2440 1074 1588 5,911

Quantum Horizon 540 1627 716 1059 3,942

MSA site router CISCO 7609 36 16 52 44 32 22 32 28 262

IAD A1210 eNB other markets 719 2477 1090 1611 5,897

IAD - Cisco MWR 2941 eNB Phoenixmarket 103 103

Small MSA A1210 other markets 106 494 218 322 1,140

Small MSA Phoenix market CISCO 4928 120 120

Large MSA Other market Juniper MX240 128 492 220 320 1,160

Large MSA Phoenix market CISCO 6500 40 40

ACME BGF Access 14 0 14 0 10 0 0 38

ACME BGF Peering 14 0 12 0 0 0 0 26

Symetricon ToP 16 88 42 60 0 0 0 0 206

InfoBlox 2000 DNS/DHCP 20 16 0 0 16 8 0 0 60

Juniper SRX 5800 Sec GW 48 20 56 48 44 44 36 44 340

Certificate Server - PKI- InstantCertificate 2 2

Flexi NS : MME 6 0 14 8 6 6 2 6 48

SAE GW Flexi NG 7 6 16 12 10 4 6 6 67

iGMLC 4 4

LIG Platform 4 0 0 0 4 0 0 0 4

MGW Platform 0 12 0 0 2 4 2 2 22

NVS Platform 0 2 2 0 2 2 2 0 10

LTE Network OperationsCase Study / Bill of Quantities (BoQ) 1 / 2

LTE Network Operations

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Company Confidential 40 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

Nodes  2011  2012  2013  2014  2015  2016  2017  2018  TOTAL 

NETACT (OSS & OMS HW) 2 2 0 0 0 0 0 0 4

IOMS Hardware 6 16 8 10 40

Traffica System Per MME SAE GW MGWIMS 18 7 14 18 8 11 4 10 90

Traffica EnodeB 10 6 15 14 12 10 8 16 91

CSCF cluster ( 2 servers) 4 28 24 20 20 16 16 128

HSS FE 6 0 2 0 2 0 2 2 14

PCRF(20111 only) 4 4

LIMS 3 3

3GPP AAA 12 0 0 2 0 0 2 4 20

NT HLR FE 6 0 4 0 2 0 2 0 14

ENUM 7 7

One NDS 38 2 6 6 6 3 6 12 79

HSM 4 2 6

Movius VMS -

GenBandMRF C3 18 18

GenBandMRF G9 5 5

Starent HSGW 2 2

Starent HA 2 2

Juniper Home-3GPP2 AAA 8 2 10

Juniper AN-3GPP2- AAA 8 2 10

HP IS41 HLR 2 2

LTE Network OperationsCase Study / Bill of Quantities (BoQ) 2 / 2

LTE Network Operations

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Company Confidential 41 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

Functions[ HC ]

Ramp-up6 months Q3&4/2010

2011 2012 2013 2014 2015 2016

AM 5 182 281 225 225 197 188

FM 6 71 105 94 88 82 80

TT admin 0 0 10 10 10 10 10

CM 5 74 107 95 83 71 65

PM 1 16 24 22 22 22 19

OSS 3 4 4 4 4 4 4

Mgmt 1 1 1 1 1 1 1

Total HCs  21  348  533  450  433  387  368 

Functions  Ramp-up6 months 

2011  2012  2013  2014  2015  2016 

Cost Summary [ EUR p.a. for Function HC ] 

AM  € 24,150  € 740,144  € 2,850,352  € 2,469,117  € 2,514,011  € 2,309,747  € 2,321,296

FM  € 39,190  € 613,599  € 2,188,384  € 2,064,616  € 2,045,423  € 2,115,558  € 2,066,117

CM incl S/w upgrades  € 27,930  € 542,640  € 1,794,782  € 1,675,130  € 1,539,025  € 1,385,123  € 1,333,181

PM  € 8,505  € 118,007  € 428,652  € 405,076  € 425,330  € 446,596  € 416,823

OSS  € 38,115  € 101,640  € 106,722  € 112,058  € 117,661  € 123,544  € 129,721

Management & Support  € 25,368  € 63,420  € 66,591  € 69,921  € 73,417  € 77,087  € 80,942

Cost Summary - Others 

Capex  € 8,929  € 17,857  € 17,857  € 17,857  € 17,857  € 17,857  € 17,857

Recurring  € 27,000  € 193,625  € 411,500  € 411,500  € 411,500  € 411,500  € 384,000

One-time Cost  € 350,000  € 0  € 0  € 0  € 0  € 0  € 0

Total EUR p.a.  € 549,187  € 2,390,932  € 7,864,840  € 7,225,275  € 7,144,223  € 6,887,013  € 6,749,938

Grand Total EUR   € 38,811,407 

et o Ope at o sCase Study / HC Ramp-up & Cost Overview

   H  e  a   d  c  o  u

  n   t

   C  o  s   t   i  n  g

LTE Network Operations

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Company Confidential 42 © Nokia Siemens Networks GS MS NwOps PdM + Sol Arch

Scope Elements GNOC Scope Activities Methodology NAM Interface OSS/Tools

provided by

Escalation

AM Infra @ NDC and RSC - 6 sites Voice, SMS/email NDC/RSC team NaDM/NetACT 3rd party vendor

Level 0 Infra at 10% of eNodeB sites- as mostly sharedsites

SMS/Email Field team NaDM/NetACT 3rd party vendor

enodeBs- separate power supply alarm moniotring

100% of sites

SMS/Email Field team NaDM/NetACT 3rd party vendor/

Field team

eNodeBs Field team NaDM/NetACT CARE

MW( NSN and Dragon Wave )Backhaul- 20% of

the sites

Field team NaDM/NetACT CARE

CEN- Backhaul- 80% of the sites Field team Info vista CARE, NAM CEN

team

Level 3 Backbone network - link failures RSC to NDCredundant, NDC to NDC redun

EPC( Evolved packet core) NDC/RSC team NaDM/NetACT CARE

Routers(Cisco) @ eNodeB and RSC Field team NaDM/NetACT CARE

Routers(Juniper)@ aggregation points Field team NaDM/NetACT CARE

Firewalls- DCN Field team NaDM/NetACT CARE

Routers, Switches ( OSS LAN) Field team NaDM/NetACT CARE

IN NDC/RSC team NaDM, BaseN CARE

VAS- smsc, mmsc,vms NDC/RSC team NaDM, BaseN CARE, 3rd party

HP/SUN servers NDC/RSC team NaDM, BaseN CARE, 3rd party

GNOC

bucket

OSS/EMS/NMS tools NDC/RSC team NaDM, BaseN CARE

TT /WFMS management NDC team PT4 and Global tools mika

3rd party and CEN management SLA mgmt and

expansions, reports

by GNOC

Alarm monitoring,

escalation/notifications, TTmgmt, field interaction,

TT, email - beyond

threshold Voice call

LTE Network OperationsCase Study / Scope of Work (SoW) 1 / 3

LTE Network Operations

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Scope Elements GNOC Scope Activities Methodology NAM Interface OSS/Tools

provided by

NAM

Escalation

FM eNodeBs Field team NetACT GCC

EPC Field team NetACT GCC

IN Field team NetACT GCC

VAS Field team BaseN/EMS/NMS GCC

MW backhaul Field team NetACT GCC/ 3rd party

CARE

OSS/EMS/NMS supplied by NSN and global tools Field team NetACT/EMS/NMS GCC

Routers ( Cisco and Juniper) Field team NetACT/EMS/NMS GCC

3rd party EMS/NMS Level 1 only Field team 3rd party vendor

CAREProduct line interface/CARE to start with CARE and

way forward with

rod line

Reports part FM dash board -xl - occurred

alarms- 24 hrs

Mkt and regional level

alarm trending/ageing analysis-

with top 50 sites trends,

re eats transients

Mkt and regional level

sector level outage report- 24

hrs

Mkt and regional level

health chk report-top level Mkt and regional level

Emergency management and

its RCA

GNOC will support Mkt and regional level

3rd party CEN- leased line

management reports

GNOC will support Mkt and regional level

WF performance reports -

MTTR

Mail, SMS, Voice call,TT

Level 1 and TSG

LTE Network OperationsCase Study / Scope of Work (SoW) 2 / 3

LTE Network Operations

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Scope Elements GNOC Scope Activities Methodology NAM Interface OSS/Tools

provided by

NAM

CM eNodeBs Parameter changes cluster team NaDM/NetACTEPC S/w upgrades for routers excl LIG, LIMS cluster team NaDM/NetACT

rehoming - routers sat transcoder cluster team EMS/Telnet

Change Management/

Planned event management

cluster team PT4?

MW Backhaul Parameter changes cluster team NaDM/NetACT

Routers( Cisco and Juniper) Parameter changes cluster team EMS/NMS

Daily CR report cluster team

eNodeB - s/w release

upgrade,CD upgrades

cluster team

Router s/w upgrade IOS cluster team

Core Sw release, upgradeNo RIC activities

No end customer provisioning

No end customer help desk NoC to NoC only

PM

Reporting

eNodeBs NaDM/NetACT/Tra

ffica/UDB

EPC NaDM/NetACT/Tra

ffica/UDB

MW Backhaul NaDM/NetACT/Tra

ffica/UDB

CEN backhaul Info vista?

IN/VAS NaDM/NetACT/Tra

ffica/UDB

Routers EMS/NMS/BaseN

Performance reports - max 50

reports, to be published web

portal

Web portal Regional team

LTE Network OperationsCase Study / Scope of Work (SoW) 3 / 3

LTE Network Operations

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LTE Network OperationsCase Study / NOC OSS Tools Landscape

LTE Network Operations

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KPI (Name) Target KPI Desrciption

Management of Backhaul service levels between TAP and eNB

affecting throughput rates etc(Low)12 Hours

If NSN does not own the hard connection 12 hours if more than 1% of 

customers affected

Backhaul service levels between TAP and eNB affecting

throughput rates etc(Low)12 Hours 12 hours if more than 1% of customers affected

eNB equipment audits 99% accuracy rate Completion of site audits in a timely fashion with 99% accuracy

LS eNB Preventative Maintanance audits 99% audit success rate

Verification by LS of NSN eNodeB Maintenance 99% audit success rate

LS NDC Preventative Maintanance audits 99% audit success rate

Verification by LS of NSN NDC Maintenance 99% audit success rate

LS RSC Preventative Maintanance audits 99% audit success rate

Verification by LS of NSN RSC Maintenance 99% audit success rate

LS TAP Preventative Maintanance audits 99% audit success rate

Verification by LS of NSN TAP Maintenance 99% audit success rate

Mean Time to Notify (MTTN) Major Level Issue 60 minsTime for NSN GNOC to provide LS Initial Notification for Medium Level

issues.

MTTR (Low level issue) 24 hours No Customer Impact, only Element specific, no loss of redundancy

MTTR (Major level issue) 2 hours No Customer Impact, only loss of Redundancy

NDC equipment audits 99% accuracy rate Completion of site audits in a timely fashion with 99% accuracy

NDS Connectivity 99.9990%Measure's NSN's overall availability/accessibilty of NSN's NDS

Provisioning System.

Net Act Monitoring system 99.9900%Measure's NSN's overall availability/accessibilty of NSN's Net Act

Monitoring system.

Overall Network Availability by Network Subsystem 99.9900%Defines the Availability of Network Subsystems (e.g. Cell Site,

Backhaul, Aggregation, Switch/Router etc see below)

PT4 Ticketing system 99.9900%

Measure's NSN's overall availability/accessibilty of NSN'sTrouble

Ticketing System (PT4).

RCA Critical/High level issue 10 calendar days

Definitive RCA Incident report presented to LS

RCA Low Level(informational) 60 calendar daysDefinitive RCA Incident report presented to LS

RCA Major Level issue 30 calendar daysDefinitive RCA Incident report presented to LS

Regular Planned Network Maintenance Notification unless

specified by L2 or Ntwk Necessitiy2 weeks notification

Notification by NSN to LS for Maintenance Activities that impact

customers

Regular Planned Network Maintenance Success Rate 95% success rate95% of all maintenance that impact customers to be successfully

completed within the maintenance window

RSC equipment audits 99% accuracy rate Completion of site audits in a timely fashion with 99% accuracy

TAP equipment audits 99% accuracy rate Completion of site audits in a timely fashion with 99% accuracy

Transport Aggregation Point Availability 99.9990% TAP and sub-element availability

Unplanned maintenance to follow cm governance process 5.0000%No more than 5% of all maintenance should be considered as

Unplanned

LTE Network OperationsCase Study / Customer KPI Definitions

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Table of Contents

LTE Operations Figures / Benchmarking 18

LTE Readiness @ NwOps 21

LTE Products Overview 13

LTE Technology Introduction 4

Formal Training for LTE 31

NwOps Case Study – LTE Services Provider “A” 36

SLA / KPI for LTE NwOps 29

Q&A 47

Backup 48

LTE Network Operations

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Q1: Will the presented slide deck be distributed / made available for broader community?

A1: Yes, the slide deck is available in intranet as of now, and will be distributed after delivery of the

2nd enabling session.

Q2: With regards to the HC benchmark value for “routers/IP/switches” (page 18, FM section),

the FM benchmark value of 750 nodes per NOC/GNOC person seems to be much too high.

A2: Proportionally the total qty was low, thus the importance was not that high weighted. So far there

is not much practical experience available in this regards at NwOps. Following, an iterative verification was

made with other SBU, and the value was corrected down to 200 (as delivered during 2nd enabling session).

LTE Network OperationsQ&As 1 / 4

LTE Network Operations

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Q3: One question regarding HC dimension. For example, FM 1 person, this slide said that LTE

FM, If there are 2G/3G and LTE in the customer network condition, is it possible to consolidate the FM

person?

A3: Regarding the HC for FM for different technologies---if both 2G/3G and LTE are there-----then

surely we need to consolidate the persons, depending on case to case. Its not like, we will keep different

persons for 2G3G and LTE. And we will consolidate the persons for mixed technologies, but the level of

consolidation will depend on case to case. In particular you would be analyzing the workload of the respective

HC for FM 2G. Than you would be willing to x-check if the Fault Management OSS tool environment (whatever it is for 2G and will be for 3G) will be unified system - one OSS tool/monitor for 2G and for 3G, so the FM

HC would be viewing one monitor (at best) and would be serving one system terminal (at best). One person

can view two terminals, and serve two systems, but …it is not the best option for the efficiency reasons. 

In addition, you would be looking for engineer who will be capable of accepting additional training to become

multi technology capable. And finally, you would be looking for someone who is good and experienced and

performing well w/i existing organization to develop her/him for the new technology.

LTE Network OperationsQ&As 2 / 4

LTE Network Operations

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Q4: One question with regards to the AM - Alarm Monitoring for Radio (eNodeBs) (page #18).

Provided benchmark value – “No of Nodes – 1000 / Assumption 600 alarms/nodes/month” implies thatthere will be approximately 20 alarms per day created by one eNodeB. This is quite high no of alarms

for a single LTE network element in Radio domain.

A4: The anticipation is made in this way due to expectation that the completely new technology will at

least during initial period have increased total qty of alarms, and some of these alarms will be more time

consuming to be clarified. The statement is based on NSN experience from previous technological changes

such as 2G/3G.

LTE Network OperationsQ&As 3 / 4

LTE Network Operations

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Q5: Contrary to the present 2G/3G MS Ops Model, the RAN SLM tasks and responsibilities will

converge with CM role. Please, confirm. The reason for asking is because there seems not to be any

resource mapping for above job function in Level-5 of the MS Ops Model. The SLM means in this

context Second Level Maintenance i.e. Tier2 or Back Office support for Fault Management and

Configuration Management.

SLM support function falls under the same umbrella of NOC (Network Operations Center). Ie NOC – 

Fault Management consists of FLM (ie First Level Maintenance which is primarily outsourced to

subcons) and SLM.

A5: The question + clarification above indicates the phased out NwOps approach that is not aligned

with the given MS OpsMod. The official MS OpsMod terminology is not using front/back office, 1st level / 2nd

level maint, etc.

It would be advisable to trigger MS OpsMod enabling for the members of the local team including technical

management level and sales, by participating in the OpsMod training sessions (see link below, free of chargeinteractive on-line solution), and on top to trigger the "MS OpsMod Assessment" exercise and based on

findings to define action items for alignment on given MS OpsMod landscape.

LTE Network OperationsQ&As 4 / 4

T bl f C t t

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Table of Contents

LTE Operations Figures / Benchmarking 18

LTE Readiness @ NwOps 21

LTE Products Overview 13

LTE Technology Introduction 4

Formal Training for LTE 31

NwOps Case Study – LTE Services Provider “A” 36

SLA / KPI for LTE NwOps 29

Q&A 47

Backup 48

LTE Network Operations

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LTE Network Operations3GPP Rel 8 Architecture / Core & Access Domain

LTE Network Operations

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Evolved Packet Core 

eUTRAN 

UMTS Core Network 

UTRAN 

NB

NB

MSC

Iu-CS

Iur

NB

RNC

Iu-PS

eNB evolved NodeB

MME Mobility Management Entity

SGW Serving Gateway

PGW PDN Gateway

MSC Mobile Switching CenterNB NodeBRNC Radio Network ControllerSGSN Serving GPRS Support Node

GGSN Gateway GPRS Support Node

IubeNB

S1-U

X2

S1-MME

eNB

eNB

MMESGSN

GGSN

SGW

PGW

LTE Network OperationsComparison of UMTS and EPS

LTE Network Operations

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LTE Network OperationsLTE SAE (3GPP) / NE Basic FunctionalityThe LTE network elements are as follows:

• The Mobility Management Entity (MME) is the control plane (C-plane) functional element in

EPC. The MME manages and stores the UE context, generates temporary identities and

allocates them to UEs, authenticates the user, manages mobility and bearers, and is the

termination point for Non-Access Stratum (NAS) signaling.

• The Serving Gateway (S-GW) is the user plane (U-plane) gateway to the E-UTRAN. The S-GW serves as an anchor point bothfor inter eNodeB handover and for intra 3GPP mobility, i.e.

handover to and from 2G or 3G.

• The Packet Data Network Gateway (P-GW) is the U-plane gateway to the PDN, e.g. the

Internet or the operator’s IP Multimedia Subsystem (IMS). The P-GW is responsible for policy

enforcement, charging support, and user’s IP address allocation. It also serves as a mobility 

anchor point for non-3GPP access.

• Most often, the S-GW and P-GW functions are combined in one network element, System Architecture Evolution Gateway oftencalled SAE Gateway (SAE-GW).

• The E-UTRAN contains only the base station, eNodeB, which provides the air interface to the UE.

LTE Network Operations

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LTE Network OperationsBest-of-breed Platforms for Building Backhaul Networks

Flexi BTS

2G, 3G, LTE

Feature rich

“Zero footprint” 

Juniper MXHigh capacity metro aggregation

Fully redundant

FlexiPacket Radio

High capacity packet Microwave

Radio

Complete system contained in

outdoor unit

“Zero footprint” 

hiT 7300Multi reach DWDM

Industry-leading optical mesh andDWDM automation

A-1200, A-2200,

FlexiPacket HubCompact, modular accessswitches optimized for fiber &microwave radio access

SymmetricomTimeProvider 5000

Compact, high capacityIEEE1588-2008 Grand Master

LTE Network Operations

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Trusted Non-3GPP IP Access

Evolved Packet Core (EPC)

2G

ePDG

User planeControl plane

Untrusted Non-3GPP IP Access

LTE

SGSN

BSC

RNC

Radio Access Network

Other access networks

eNode-B MME

S-GW P-GW

IMS

Services in Packet

Data Network

Internet

Operator services

Company intranets

PCRFHLR/HSS AAA

3G

HSGW

CDMA Access Network

Charging

LTE Network Operations3GPP R8 Architecture: Flat architecture for High Efficiency

LTE Network Operations

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Presentation / Author / Date

Evolved Packet Core (EPC)

2G

3G

PCRF

ePDG

Trusted Non-3GPP IP

Access

Gb

IuS4

S1-MME

S1-U S11

S2c

S2a

S2b

Gx

SGi

HSS

S5

User plane

Control plane

SAE Gateway

Untrusted Non-3GPP IP

Access

LTE

S3

SGSN

BSC

RNC

SGSN

S10

AAA

Radio Access Network

Other access networks

eNode-B

S12

Gxc

MME

Serving

GW

PDN

GW

Non-3GPP

S6a

S6c

IMS

Services in Packet

Data Network

Internet

Operator services

Company intranets

Rx

LTE Network Operations3GPP Rel 8: LTE/SAE Network Architecture

LTE Network Operations

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pTransport Peak DataratesAssumptions:Ethernet interfaces at eNB (data rates >= 100 Mbps)

Symmetrical links at the moment (only DL is considered)

IPsec assumed to protect U-plane data

= Very high data rate solutions

beyond 100 Mbps

= High data rate solutions

beyond 10 Mbps

=Voice and low data rate solution

Direct Fiber

GPON

Microwave radios

VDSL2

100 M

0.1 M

1 M

10 M

Peak

data rate

LTE

WiMAX

ADSL2+HSPA

ADSL

E1EGPRS(cell capacity)

WCDMA(cell capacity)

LTE Network Operations

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AccessAggregation

LTE Network OperationsTransport for LTE Networks / An all IP Network

Inter-BTS

connectivity

X2-u/c

O&M

S1-u

S1-c(S1_MME)

BTS

BTS

S-GW

MME

• Ethernet will be the predominant equipment interface technology

• Flexi Multiradio BTS support of integrated Ethernet switching from initial release

• Inter-BTS connectivity (X2) for handover comes along with Ethernet Transport architecture

Transportnetwork

LTE Network Operations

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note: Layer 1 technologies can also be NG SDH or MWR transport

Route only IP services anduse routers only where necessary

Use Ethernet for packetaggregation and groomingand for leased line services

Use underlying flexible

high capacity transport

LTE Network OperationsTransport / Multi Layer Optimization Layer 1 to 3

LTE Architecture - Transport Domain

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LTE Architecture Transport DomainCarrier Ethernet Transport as total backhaul framework

Aggregation

Microwave radio access

Fiber accessBTS

Copper accessBTS IP DSLAM

Juniper MX

End-to-end Ethernet connections with hard QoS attributes

Point-and-click provisioning through NetAct Unify Transport

BTS

A-1200

RNC

BSC

S-GW / P-GW

A-1200/2200

(CESoPacket)

IP /

MPLS

Eth 

FlexiPacket Radio,directly conn. to Flexi BTS

FlexiPacket Hub based onA-1200/A-2200 (―zero footprint‖) 

Fiber termination inFlexi BTS, incl. SychEth

3G, eNB

2G

LTE Architecture - Overview

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LTE Architecture Overview

LTE – most cost-efficient network operationE   X   &

E   X Extreme

efficiency

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LTE  most cost efficient network operation25% lower number of site visits

Proven Flexi BTS: highest MTBF SON: Optimization

FM/Alarm Correlation SON: Cell outage compensation

With FM/Alarm reduction 26% fewer work orders achieved in real operation

Time to Retune 

Savings  Number of drive tests 

Extended response time with outage compensation 

NetActNetAct Optimizer

ElementManager

SON

SON SON SON

Multi-radio

Multi-

vendor

NetAct

Element Manager

SON

Multi-

radio

Multi-domain

Multi-vendor

LTE- Flexi MultiradioBTS field-provenfrom WCDMA/HSPA

   C   A   P   E

   O   P   

LTE / August 2009

efficiency 

SON Coordinator

LTE Network Operations

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pNetACT / Overall Network Management Solution

Circuit-switchedand IN network

Internet

IN

GMSC PSTNMSC

GGSN

Intranet

SGSNISP

BTS BTS

2G accessnetwork

BSC

NB NB

3G accessnetwork

RNC

eNB eNB

LTE accessnetwork

• One management system for alltechnologies

• LTE

• GSM / EDGE BSS

• WCDMA RAN

• circuit-switched & packetcore

• Multivendor network integration

• Network and Service Assurance,Network Planning andConfiguration,Administration, etc

Packet-switchednetwork

NetACT

MME/SAE-GW