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The Fundamentals of

Leadership and Team Management

Lecture By;

MUHAMMADFURQANSIDDIQUIBSCS, MBA (2006, im|sciences), MS/M.Phil (2012, IBMS)

Visiting Lecturer (Finance & Management)

Institute of Management Studies

University of Peshawar

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10. Servant Leadership

Muhammad Furqan (Lecturer-Management Sciences)2

An approach focusing on leadership from the point

of view of the leaderand his or her behaviors.

Leaders be caring to the concerns of their

followers, sympathize with them.

Put followers first, empower them, and help themdevelop their full personal capacities.

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10.1 Servant Leadership Definition

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Begins with the natural feeling that one wants to serve, to serve

first.

Then conscious choice brings one to want to lead

First to make sure that other peoples highest priority needs are

being served.

The best test . . . is:

Do those served grow as persons;

Do they, while being served, become better, wiser, freer, more

independent, more likely themselves to become servants? And, What is the effect on the least advantaged in society;

will they benefit, or, at least, will they not be further deprived?

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2. Ten Characteristics of a Servant Leader

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(1) Listening.

(2) Empathy (Understanding Follower).

(3) Healing. (Support followers by helping them overcome personal problems)

(4) Awareness.

(5) Persuasion. (Influencing)

(6) Conceptualization. (Providing a clear sense of its goals and direction)

(7) Foresight. (ability to know the future)

(8) Stewardship. (accept the responsibility)

(9) Commitment to the growth of people.

(10) Building Community.

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It focuses on whether leadership is genuine and

real. Authentic leadership is about the authenticity of

leaders and their leadership.

i. Intra-personal perspective,

Which focuses closely on the leader and what goes on within

the leader.

It incorporates the leaders self-knowledge, self-regulation,

and self-concept.

ii. Inter-personal process. Authentic leadership as relational, created by leaders and

followers together.

It results not from the leaders efforts alone, but also from the

response of followers.

11. Authentic Leadership

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