Upload
edwin-sims
View
217
Download
2
Tags:
Embed Size (px)
Citation preview
LUA – Benelux Conference Nov 2011Simon Truran. Training Manager, Lawson Learning
Page 204/18/23
Agenda
Whats new at Lawson learning?
– Lawson Learning takes requests!
– Interested in knowing just how good your M3 staff is?
Test them! New System Admin customer certification
– New courses
M3 10.1
On Line courses
New v-lab (end of year schedule)
– New services
User Adoption Services
Change Adoption Services
Training in the Benelux
Do you know what this is (myLawson to LMS)
Sign up for free trial suite & get your USB stick loaded with material
Page 304/18/23
Customer Comments. UK, Ireland & Benelux.
From Courses Completed Sep – Oct 2010
Took onboard feedback re possible improvements to course and implemented where practical, e.g. more hands on in synch with verbal tutorial enabled easier understanding of how to use system and understand process flows. Overall very beneficial - a separate feedback
sheet with some observations to assist Learning experience is being confirmed and will be available for discussion
Jean Luc coped very well with delegates whose knowledge ranged from nothing to expert users.
The course was good insight into the capability and scope of the M3 system. The course was well run and the pace and delivery were good.
An enjoyable time with a good instructor.
It was fun! And of course very valuable.
The overall picture of the training was positive.I would also be delighted to meet you in person
Page 404/18/23
Get What you Want, When You Want it!
Lawson Learning now has a ‘Request information’ button available in the Lawson Learning Management System.
Use the “Request Information” button to tell us what courses you’d like scheduled, including time frame and location. You can even request a course for your site, just for you and your team.
How? Simply click the “Request Information” button in the search results and course schedules, complete a quick questionnaire and your Learning Account Manager will contact you within three business days to discuss your learning needs.
Most of the training we provide is private, requested by a customer. If you don’t see what you want, please ask!
Page 604/18/23
M3 System Administration Certification
Lawson Learning is pleased to announce the availability of System Administration Certification for Lawson M3 System Administrators.
The System Administration certification allows users to prove their competence in administrating 6 key areas within Lawson M3 Systems by passing the M3 System Administration exam for Microsoft Windows, UNIX or IBM I System users.
The certification exams are supported by a pre-defined track of courses which can be taken virtually or at Lawson training centre.
– System Administration Introduction
– System Administration Advanced
– Lawson M3 Security (System Administration Security)
– Lifecycle Manager Administration
– Smart Office Administration
What else would you like to be certified on?
Page 704/18/23
M3 10.1 Development: Learning /Stepping up
Learning Camps
– Fashion
– Food and Beverage
– Manufacturing
– Distribution
– Equipment Service and Rental
– Enterprise Asset Management
Stepping up Learning Camps
– Fashion
– Food and Beverage
– Manufacturing
– Distribution
Page 804/18/23
M3 10.1 Development: Vlabs/Learning Labs
Smart Office Navigation
– Smart Office Introduction
– Smart Office Advance
Financial Controlling
– Costing and Internal Accounting
Technical Courses
– Smart Office Adminstration
– Life Cycle Manager
– M3 Techonolgy Overview
– System Admin Security
– System Admin Advanced
– System Admin Introduction
– M3 Output and Media Administration (*)
– M3 Output Designer (*)
Page 904/18/23
M3 Ondemand
Optimized for M3 10.1
– Lawson Smart Office Introdu ction
– Lawson Smart Office Advance
Optimized for M3 7.1
– See next slide
Page 1004/18/23
M3 7.1 OnDemand Library 43 courses (136h), GA 2010/05/01
1360 content pages
771 simulations
199 documents
Page 1104/18/23
M3 7.1 OnDemand Library
M3 7.1 Customer Order Processing
- Processing Basic Customer Orders (4h)
- Performing Other Customer Order Processes (6h)
- Monitoring and Rescheduling Customer Orders (4h)
- Managing Customer Claims (4h)
- Defining Pricing and Discounts (6h)
M3 7.1 Warehouse Management Processing
- Defining Inventory Structures (2h)
- Defining Items (2h)
- Managing Location Replenishment and Movement (2h)
- Managing Requisition Orders (2h)
- Taking Physical Inventory (2h)
- Displaying Item and Balance Information (2h)
- Defining and Displaying Item Statistics (2h)
- Defining Dispatch Handling (3h)
- Performing Packing Reporting (3h)
- Performing Wave Picking (2h)
Cross-Docking Items (2h)
M3 7.1 Lot and Allocation Control
- Managing Automatic Allocation (6h)
- Managing Manual Allocation (2h)
- Managing Pre-Allocation (2h)
- Managing Allocation Stop (3h)
- Using Lot Handling (3h)
M3 7.1 Distribution Order Processing
- Processing Distribution Orders (4h)
- Working With Distribution Share and Lead Times (2h)
- Using Other Methods of Goods Receiving (2h)
M3 7.1 Manufacturing Order Processing
- Processing a Basic Manufacturing Order (2h)
- Scheduling Manufacturing (4h)
- Managing Manufacturing Orders (6h)
- Defining a Subcontracted Operation (4h)
M3 7.1 Purchase Order Processing
- Processing PO's (4h)
- Making Additions to the Ordering Process (3h)
- Managing Purchase Authorization (2h)
- Monitoring Purchase Orders (3h)
- Processing Goods Receiving Flow (4h)
- Performing Extended Quality Inspection (3h)
- Managing Claims (3h)
- Creating Supplier Statistics and Evaluations (2h)
M3 7.1 Tactical & Operational Planning
- Performing Demand Planning (4h)
- Performing Supply Planning (2h)
- Balancing Supply and Demand (4h)
- Establishing and Communicating a Master Production Plan (4h)
- Calculating Material Requirements (6h)
- Capacity Requirement Planning (2h)
- Communicating Material and Capacity Requirements Planning (2h)
Page 1204/18/23
Currently under development
Phase 5
M3 7.1 Cost Accounting
- Performing Cost Accounting
- Defining Main Settings for Cost Accounting
- Splitting the Cost of Sales
- Accounting for Manufacturing and WO
- Defining Settings for Order Costing
- Accounting for Purchase Orders
- Accounting for Distribution Orders
- Defining Settings for Cost of Capital
- Cost Accounting & Configuration
M3 7.1 Product and Purchase Costing
- Performing Product Costing
- Performing Purchase Costing
- Performing Distribution Costing
- Product and Purchase Costing
- Defining Main Settings for Product Costing
- Entering Cost Rates for Costing Components
- Building the Product Costing Model
- Costing Purchased Items
- Costing Manufactured Items
- Costing Distributed Items
- Using Other Costing Methods
- Costing Subcontracted Operations
- Product and Purchase Costing Configuration
Phase 4
M3 7.1 Accounts Payable
- Invoice Checking and Control
- Paying Supplier Invoices
- Monitoring Accounts Payable
- Accounts Payable Processing
M3 7.1 Accounts Receivable
- Managing Invoices and Payments
- Managing Customer Debts
- Monitoring Accounts Receivable
- Accounts Receivable Processing
M3 7.1 General Ledger
- Performing Daily Routines
- Performing Periodic Routines
- Performing Yearly Routines
- Performing Reconciliations
- Verifying General Ledger Updates
- Monitoring General Ledger
- General Ledger Processing
M3 7.1 Report Generator
- Defining a Report
- Performing Financial Reporting
- Report Generator
Page 1304/18/23
New Services
User Adoption
Change adoption
Page 1404/18/23
Are your users’ needs being lost in the whirlwind?
Pressure to minimize time away from business?
Mergers and acquisitions?
Turnover? Restructuring?
New Systems?
Preparation for an upgrade?
Page 2004/18/23
Goes beyond technical innovation by focusing on people
Page 2104/18/23
Reducing Costs• “Poorly trained users require 6 times more support than professionally trained users”***
• Immediately after go-live, approximately 80% of user issues are related to lack of understanding the software’s functions rather than a problem with the system ****
• Dramatically reduce time away from work by utilizing an eLearning strategy with just in time support
Driving productivity• “ROI is directly related to the proficiency of users”*
• Enhance user competency and compliance with instructionally sound learning methods
• “Professionally trained users make 50% fewer errors and spend more time on critical tasks”**
!!
How does increased User Adoption change your reality?
Page 2404/18/23
After Go Live – Is User Adoption Complete?
Not according to study after study …
Immediately after go-live, approximately 80% of user issues are related to lack of understanding the software’s functions rather than a problem with the system (Panorama)
12.4% of the user community for enterprise applications leave the company annually; up to 50% may depart application-facing roles within 2 years (AMR)
End user support is the single biggest cost associated with application utilization (Gartner)
“It’s important to make a major commitment to training and sustain that commitment throughout the ERP solutions life cycle.” (Gartner 2008)
Page 2504/18/23
Public Training Benelux
Econocom Group SA
Terumo Europe NV
Dorel
Groeneveld-Intersafe BV
Nunhems BV
PON Holdings BV
Courses Attended May 2009 – October 2010
Business Performance Warehouse
Cost Accounting & Configuration
Credit Manager Toolbox
Customer Correction Self Services
Learning Camp
Financial Accounting Power Training
Financial Controlling Power Training
Life Cycle Manager Administration
Output Management in Lawson M3
Product and Purchase Costing
Smart Office Administration
Smart Office Advanced
System Administration Advanced
System Administration Introduction
Page 2604/18/23
Private Training. UK, Ireland & Benelux
PON-PEPS
Richemont
Rexel
Nutreco Nederland B. V.
Arjo
PHS
CRV
VSI
Sibelco
Terumo
Courses Scheduled Jun – Oct 2010
MEC Development
MOM Training
MEC Admininstration
Solution Overview
Smart Office Administration
System Administration
Customized Workshop
LCM Administration
Learning Camp
Security & Troubleshooting
Crystal Reports
Stepping Up Learning Camp
Items & Attributes
Page 2704/18/23
Evaluations. UK, Ireland & Benelux.
Evaluations Completed Sep – Oct 2010 (maximum score = 5)
Page 2804/18/23
3.4.
Step 3: Go to Education > Search and Register for Training box.
Step 4: Click a language in the box to open the Lawson Learning Management System (LLMS).
Finally - Do you know what this is??
Page 2904/18/23
5.
Step 5The Lawson Learning Management System will come up in a new window. Click “Search” to begin. You may also see the “Getting Started Guide” to learn more about how to use and navigate the Lawson Learning Management System.
Here
Here
Do you know what this is?
Page 3004/18/23
Agenda
Whats new at Lawson learning?
– Lawson Learning takes requests!
– Interested in knowing just how good your M3 staff is?
Test them! New System Admin customer certification
– New courses
Classroom, Virtual Lab and On Line
– New services
User and Change Adoption Services
Training in the Benelux
Do you know what this is (myLawson to LMS)
Sign up for free trial suite
Get your USB stick loaded with an online course & information
Questions? [email protected]
Page 3104/18/23