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Lucent Technologies – ProprietaryUse pursuant to company instruction
Lucent’s Convergence Strategy
Lucent Technologies – Proprietary - Use pursuant to company instruction
VoIP
Lucent Technologies – ProprietaryUse pursuant to company instruction
Lucent’s Convergence Strategy
Lucent Technologies – Proprietary - Use pursuant to company instruction
Value over IP™
Lucent Technologies – Proprietary
Use pursuant to company instruction
Agenda
Market Overview
The Convergence Story
Lucent’s Converged Value Proposition – Value over IP™
Lucent IMS Architecture
Lifestyle Services
Active Phone Book
Conclusions
Lucent Technologies – Proprietary
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Market Trends – Seamless Communications!
Users want access to their communications and entertainment services from many places… – Home, office, on-the-go
…using several different devices…– PC, telephone, mobile phone, PDA
…without having separate accounts– Single sign-on, common contacts,
information/content delivery
New family of intelligent, interactive, location-based broadband services– Anytime, anywhere access to messages,
contact lists, calendars and conferencing– Live video to handheld devices– Mobile access to speech-enabled web services
With seamless communications, a service provider can gain larger share of the “telecom wallet”
Lucent Technologies – Proprietary
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Service Providers’ Challenges
Revenue Replacement: offset decline in traditional revenue, commoditization of Voice over IP services with new service revenues
Brand Extension: address substitution of services by end usersto non-traditional competitors
Operational Efficiency: operate networks more efficiently and deliver consistent quality
Speed to Market: rapidly introduce profitable services and bundled service offers
Customer Relevance: address user’s ‘blended lifestyle’ requirements for telecom services
… top-line growth, new services, reduced operating expenses
Lucent Technologies – Proprietary
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End User Service Demand
Mobile High Speed Data
VoIP
Next-Gen Optical
Broadband Access
Local Loop Unbundling
VoIP
Local Number Portability
Privatization
New Players
Service Bundling
Consolidation
Market Scenario for Service Providers
Residential/Consumer Enterprise/Professional
CompetitionNew Technology Regulatory Changes
Prosumer
CONVERGENCEAccess both wireline and wireless service bundles with service
transparency, lifestyle voice and data applications
Lucent Technologies – Proprietary
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True convergence encompasses all of these themes to deliver blended lifestyle services to the end user
What is Convergence in the market?
Enterprise and Service Provider
Voice over IP
Enterprise and Consumer
Personal and Professional
Circuit and Packet Wireline and Wireless
Voice, Video and DataVoice and DataOptical and Ethernet
Voicemail and email
Collaboration
Multi-function Devices
CUSTOMER
APPS
NETwORK
IMS vs. UMA
Consumer
Lucent Technologies – Proprietary
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Market strategies for achieving service convergence
VA
LU
E
Legacy Networks Lucent Next Generation Networks
Convergence of network elements
Cap-ex and op-ex control
MPLS enabled network
Leverage existing networks
Network “IP” Network “IP” Access network agnostic
True services convergence
Blended Lifestyle services
SIP Deployed
New revenue and service stickiness
Value over IP™ Value over IP™
End user demand for one stop shop
Top-line growth via brand extension
B/Office Integration
Dependent on access, network, and device
Virtual BundlingVirtual Bundling
Each provider’s strategy will differ, but their end goal is the same:service convergence for a competitive edge
Lucent Technologies – Proprietary
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New Paradigm: IP Multi-Media Subsystem
What is the IP Multi-media Subsystem (IMS)?
IP-based multimedia and telephony core network that enables two-way voice, data, and video across multiple access technologies and devices, at the high quality and reliability expected by an end-user today
IMS is defined by industry standards organizations– 3G Partnership Project
– IETF (internet) protocols, e.g. SIP, VoIP
Standardized interfaces between applications, network layers, and back-office systems
Same framework for any kind of access (wireless or wireline) and any kind of traffic – VoIP, data, multimedia– Supports IP sessions over Ethernet, cable, DSL, 802.xx, 3G/2G
– Session Initiation Protocol (SIP) enables multimedia session control
IMS cost-effectively enables service providers to offer lifestyle services, positioning the operator to “own” the subscriber
regardless of how they access the network
Lucent Technologies – Proprietary
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IMS Architecture – Invest in the Application Once
ENDPOINTS
SESSION
APPLICATION
Portals & ContentVoIP
…
Common Back Office Resources
Common Back Office Resources
Common Session Control
• Policy Management• Privacy and personalization• Single sign-on• Sharing of common
data across applications
Common Session Control
• Policy Management• Privacy and personalization• Single sign-on• Sharing of common
data across applications
Access Agnostic• Downloadable SIP client• Seamless mobility• Common user experience
Access Agnostic• Downloadable SIP client• Seamless mobility• Common user experience
Simplified Converged Applications
• Utilize existing and newly developed applications
Simplified Converged Applications
• Utilize existing and newly developed applications
Multi-Media
Converged services providers can build and launchservices faster, efficiently adapting to market changes
…
Lucent Technologies – Proprietary
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Next Gen Convergence Model: IMS Access Network & Device-Independence
IMS brings services seamlessly to you across all networks
IP/MPLS Core
IP Network
MediaResource
Server(eMRS)
ApplicationServers
Session Manager
MiLife™ISG
NetworkGateway
Unified Subscriber Data Server
Cable
Internet
2G/3G 802.xxAccess
PacketMobile
Network
CircuitMobile
Network
IP Network
Lucent Technologies – Proprietary
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Next Gen Convergence Model: IMS Access Network & Device-Independence
IMS brings services seamlessly to you across all networks
Cable
Internet
2G/3G 802.xxAccess
PacketMobile
Network
CircuitMobile
Network
IP Network
Active Phone Book
Presence and Location
UnifiedMessaging
Video Communications
Mobile / BB Roaming
iLocator
Multicast Service
People simply want services that fit their lifestyle and are available anywhere, anytime.
Lucent Technologies – Proprietary
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IMS brings services seamlessly to you across all networks
Cable
Internet
2G/3G 802.xxAccess
PacketMobile
Network
CircuitMobile
Network
IP Network
Active Phone Book
Presence and Location
UnifiedMessaging
Video Communications
Mobile / BB Roaming
iLocator
Multicast Service
People simply want services that fit their lifestyle and are available anywhere, anytime.
Innovations
Complete NGN Eco-System
Demand Generation
Trusted Advisor
Program Management
Knowledge Management
BusinessStrategy
BusinessStrategy
SolutionArchitecture
SolutionArchitecture
SolutionImplementation
SolutionImplementation
Operate & Maintain
Operate & Maintain
Solution Integration is as important as the building blocksSolution Integration is as important as the building blocksSolution Integration is as important as the building blocksSolution Integration is as important as the building blocks
IMS Beyond the TechnologyA Significant Multi Vendor Integration Challenge
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IMS Benefits ForService Providers And End Users
For the service provider “Value over IP™”Reduces cost, faster time to market
Investment Protection Across Access Technologies
Leverages core across variety of access – wireline, wireless, or converged
Protects relationship with subscriber and controls services
Increases revenue: new “lifestyle” services
For the end user “Fast, seamless communications”Maintains common contacts and "buddies" across multiple services
Adds multimedia information to enrich communication and collaboration
Enables data applications to be enriched with voice
Simple and consistent communications across applications
IMS – Next Generation NetworksPersonal experience of lifestyle services with common look and feel
Lucent Technologies – Proprietary
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Market Trends - Applications Drivers
Access independent telephony services (includes IP-PBX, IP-Centrex, VoIP, VoWLAN, features…)
Blended Services Building Blocks–Presence and location (including identity/
security / policy management functionality/subscriber data management)
–Active PhoneBook
–Unified Messaging (IM, VM, PoC, short video service, multimedia video services and SIP-enabled messaging services)
–Video communications (includes instant video messaging, video telephony, video conferencing
Lucent Technologies – Proprietary
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ARPU Increases With Lifestyle ServicesNew Services = New Revenues For Service Providers
Lifestyle Services• Rich media
entertainment• Interactive • Context sensitive• Highly personalized
Lifestyle services help the operator maintain relationships with subscribers, regardless of how they access services
2004 2007
$1.70$1.70$1.23$1.23 $3.34$3.34
$5.47$5.47INCREMENTAL MONTHLY ARPU
Source: Lucent Primary Market Research and Modeling, 2004
0
$1B
$2B
$3B
$4B
FEATURE DRIVEN
LIFESTYLE DRIVEN
2004 2005 2006 2007
Instant Messaging
Media/ Content
Push-to-Talk
Location-Based Service
Unified Communications
IP TVPortable Travel Agent
Live Wire
40% increase in revenue-per-year
Activity Agent
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0
10
20
30
40
50
60
70
80
90
100
FindingPlaces
VoiceControl
PersonalOrganizer
Video ClipMessg.
VideoClips onDemand
Video ClipAlerts
Gaming Gambling
Sign-up Intent for Value Added Services
Tier 1Broad Appeal
Tier 2Moderate Appeal
Tier 3Niche Appeal
US Survey Results, November 2002
End user research indicates sign up intent is highest for services that offer convenience, time efficiency and control
Per
cent
Lucent Technologies – Proprietary
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Today’s Communication Paths
Users access multiple devices…
– Fixed Phone, PC, Mobile, PDA
…from multiple locations…
– Home, office, on-the-go
…supported by independent applications
…requiring separate accounts…
– Different sign-on, directories, contact lists, information content delivery
PDA DIRECTORY
EMAILDIRECTORY
INSTANTMESSAGING
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Wouldn’t it be nice?
CORPORATE DIRECTORY
INSTANTMESSAGING
PERSONALDIRECTORY
VOICE MAIL
SOFTPHONE
?
??
?
• Each service has a different interface look & feel• No integration across services• Information can not be shared across services
Consistent look and feel
across services
Provisioning for any endpoint,
anywhere
Services gracefully transition to
blend communication methods
(IM to Voice to video call)
Correspondences sorted by
contact not method
(email vs call log)
Lucent Technologies – Proprietary
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Active PhoneBook
CORPORATE DIRECTORY
INSTANTMESSAGING
PERSONALDIRECTORY
VOICE MAIL
SOFTPHONE
?
??
?
• Each service has a different interface look & feel• No integration across services• Information can not be shared across services
Lucent Technologies – Proprietary
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One Simple Interface
Tom User 657 555-1234
Search
Mail and Messages Missed Calls
PrefsPABLogsCallsContacts
Buddy
Voice
Video
IM
Collaboration
DEMODEMO
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Lucent Steps to Customer’s Success
Demand Creation ProgramsIdentify and Drive Traffic to the Customer
Demand Creation ProgramsIdentify and Drive Traffic to the Customer
Bell Labs DNA Unique Innovation Franchise
Bell Labs DNA Unique Innovation Franchise
Complete NGN Eco-SystemAnchored in our World Class Portfolio
Complete NGN Eco-SystemAnchored in our World Class Portfolio
True Strategic Partnership“Trusted Partner”
True Strategic Partnership“Trusted Partner”
Lucent Technologies – Proprietary
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THANK YOU!
More Information about Lucent IMS
http://www.lucent.com/solutions/convergence.htmlJavier R. Falcon
+54 11 4340 6311