Lucity GIS and IT

Services

Lucity IT Services

IT Services

• Lucity Implementation Services– Added lightweight IT Audits to every new

Lucity Implementation Contract• Review Lucity System Design• Answer IT Questions about Lucity• Prepare for Implementation

IT Services

• Based on user requests, Lucity extended services– Added IT Assessment for Modernizing

Infrastructure• AS-IS Network Diagram• To-Be Network Diagram• Prepare Specs for Quotes

IT Services

• Modernization. What do you mean?– History of the Computing Environment

IT Services

• How did we get here? Chaos!– 1990s

IT Services

• 1960s and 2000s Technology Fusion

IT Services

• From 2000s to 2010s

IT Services

• Serves as the framework for modernized computing

• Apps connected to web services

• Easy to manage• Scalable, Cost

Efficient• “Apps is where it’s

at”- Esri’s Ismael Chivite

IT Services

• Quickly Realized a Partnership was needed (Dell Consultant Network)– Why?

• To offer solutions and services beyond Lucity

– Support your operational infrastructure, enterprise and mobile solutions, and technical resources

– Modernize your network, provide infrastructure to support Lucity Mobile, and adapt for future demands as technology changes

http://blog.lucity.com/2015/06/19/modernize-your-infrastructure-for-mobility/

IT Services

• Dell Solutions and Services– Centralized Hardware and Software

Quotes• CONUS, OCONUS and Internationally• A Dell representative that will

understand Lucity Solutions• An advocate for your organization’s

technology challenges (skill development)

– Network of Approved IT Consultants• Who’s helping maintain your

infrastructure on a consulting and services basis

IT Services

• Hardware Solutions for Lucity

From Field Crew Through the Firewall

To Your Datacenter

IT Services

• Lucity will help revise quotes and help communicate with the entire team including other software vendors.

• After final revisions, purchase begins.

• As part of the services, Lucity will help install the software and document the configuration. – Check with your Lucity Regional

Manager for Lucity Migration services

Lucity GIS Services

GIS Services

• Lucity is a Gold Esri Partner• We have been certified by Esri to be

an ArcGIS Online solutions provider• Supporting several agencies

implementing and maintaining their ArcGIS for Server capability– Including ArcGIS Online

GIS Services

• Provide training for maintenance and administration

• Provide automated scripts for performance

• Provide an Administrative Document about GIS configurations and automation

GIS Services

• Help you continue to evolve your Esri capabilities

• Help configure Lucity WebMap for your organization– Custom WebMap from Business Partners

• Help with Data Modeling and Conversions– Including Lucity Business Partners

Case Studies: SPMUDRocklin CA

SPMUD

• Needed help with their IT infrastructure and configuration– Lucity, Dell, new IT consultant, Tyler and

internal IT Staff worked together as a team– First Day

• Walked through infrastructure creating an AS-IS visual diagram of the network

• Created a To-Be network diagram with recommended changes

• Created a specifications list

– Second Day• Dell met with us on the second day and provided

insight on hardware that would fit the new design

SPMUD

• Needed help with their IT infrastructure and configuration– Third Day• First cut of the quotes were presented

– Next Week• Final Quote was submitted• Purchase commenced

– One month later• Dell installed the hardware and Lucity started

carving servers for configuration with Tyler, Lucity and Esri server solutions

SPMUD

• Second Month– Esri Install and Configuration• ArcGIS for Server• Enterprise Geodatabases• Map Services

– Lucity Install and Configuration– Tyler Install and Configuration• Tyler completed their implementation on time

versus before the contract it was behind several months.

SPMUD

VPN with Dual ISPDMZ Ready

Case Studies: VVWRA Victorville CA

VVWRA

• Need Specifications for new hardware– Opted for SSD cards for fast data transactions

• Installed and Configured ArcGIS for Server– Including Enterprise Geodatabase

• Help with Data Modeling and GIS Conversion– EMS converted the GIS data into a Geodatabase

format, linked it to Lucity, and trained staff on how to maintain the assets in ArcGIS for Desktop with the Lucity Editing Tools

Case Studies: LakeWood Water Utility District in

Washington

LakeWood WUD

• Much like SPMUD, we performed the IT Assessment

• Purchased hardware– Newer hardware and mobility for the IT

administrator for offsite management of servers and network

• DMZ and VPN ready

Lakewood WUD

Before After

Case Studies: City of Pocatello, ID

City of Pocatello, ID

• Lucity and EMS works as a team– EMS Custom WebMap integrated into Lucity– Tasks include:

• DBA, GIS Administration, Help Desk support, IT support, Data conversion, new Lucity module implementation, Pavement integration

– Upgraded Systems several times

Case Studies: City of Durango, CO

City of Durango, CO

• Need Specifications for new hardware• Upgraded and Configured ArcGIS for Server

– Including Enterprise Geodatabase

• Help with Database Modeling, Security, Versions and Replications– Automated Synchronization and GIS Maintenance

• Performed a GIS Wellness check– IT Department resulted in creating service level

agreements for each City department through SOP (Standard Operating Procedure) documents

– Implemented a Data Stewardship Program

Conclusion

Our Motto: Work Hard, Play Hard