Lutheran Senior Services 2014 Annual Report

LUTHERAN SENIOR SERVICES 2014 ANNUAL REPORT

1150 Hanley Industrial Ct.St. Louis, MO 63144LSSLiving.org

F O R G I N G F O R W A R D

LUTHERAN SENIOR SERVICES | 1

TABLE OF CONTENTS

A Message from the President........................................... 2

AT A GLANCE: The Senior Leadership Team ..................... 3

A Message from the Board of Directors ............................. 4

AT A GLANCE: Where We Impact .................................... 5

FORGING FORWARD In Legacy ....................................... 6

AT A GLANCE: A Look Through Time ............................... 7

FORGING FORWARD In Compassion ............................... 8

AT A GLANCE: Home & Community Based Services Impact ..................................................... 9

FORGING FORWARD In Professional Growth ................. 10

AT A GLANCE: Tuition Reimbursement ........................... 11

FORGING FORWARD In Partnership .............................. 12

AT A GLANCE: Collaborations ........................................ 13

FORGING FORWARD Through Social Engagement ........ 14

AT A GLANCE: Volunteer Impact .................................... 15

FORGING FORWARD Through Community Outreach ... 16

AT A GLANCE: Outreach Services Impact ....................... 17

FORGING FORWARD Through Strategic Growth ........... 18

AT A GLANCE: Investing In Improving Lives ................... 19

FORGING FORWARD Through Financial Stability ........... 20

AT A GLANCE: Financial Reports .................................... 21

FORGING FORWARD Through Benevolence .................. 22

AT A GLANCE: Selfless Acts of Giving ............................ 23

FORGING FORWARD In Gratitude ................................. 24

FORGING FORWARD > 2014 ANNUAL REPORT

2 | LUTHERAN SENIOR SERVICES

A MESSAGE FROM THE PRESIDENT

Dear Family and Friends of Lutheran Senior Services,

I am humbled and honored to report to you the many blessings LSS has experienced in 2014. Our faith-inspired mission of Older Adults Living Life to the Fullest is simple, yet the impact is profound.

2014 was solidified in my mind as a year of renewed commitment, growth, and urgency for our mission. We are at the precipice of radical change, in the middle of a tsunami of growth. By the year 2050, the United States Census Bureau

predicts the older adult population will double to 80 million – that’s 1 in 5 Americans over the age of 65.

LSS is Forging Forward with one heart and one mission to meet that growing need. It’s the core of who we are. And while we’ll never change that core, we won’t be afraid to innovate or grow to the benefit of those we serve. We’ll continue to be responsive to new opportunities, take intelligent risks, and encourage innovation, creativity, and an attitude of learning within LSS — all to grow our understanding and skill so that we can live our mission even better.

The pages of this annual report are intended to be a glimpse at the missional work that’s been occurring over the past year. All of it was made possible by the almost 3,000 employees of LSS, numerous volunteers and donors, community partners, and you. Literally thousands of lives were changed this year and we appreciate your part in it. Together, we are Forging Forward.

Rev. John R. KotovskyPresident & CEO


THA

NKS


Quality & Value. People. Stewardship. Ministry Expansion.The LSS Senior Leadership Team — top L to R: Jake Bell, Chief Operating Officer; Dale Kreienkamp, Vice President, Human Resources;

Mark Schoedel, Vice President, Construction & IT; Paul Ogier, Chief Financial Officer; John Kotovsky, President & CEO — leads

Lutheran Senior Services forward through the lens of our four Strategic Imperatives.


TRUST


A MESSAGE FROM THE BOARD OF DIRECTORS

With the publication of this 2014 Annual Report of Lutheran Senior Services, I conclude my second year as Chairperson of the Board of Directors. I can honestly say that the longer I serve the more impressed I am by the mission of LSS: Older Adults Living Life to the Fullest, based on John 10:10. That mission continues to reach more and more older adults through our residential communities as well as through our expanding Home & Community Based Services.

St. Paul instructs, “It is required that those who have been given a trust must prove faithful” (1 Corinthians 4:2). As the Board of Directors,

we work diligently to faithfully steward the trust placed in us. This Annual Report is a record of that trust, offered with honesty and transparency regarding our solid finances. The numbers speak for themselves. But look beyond the numbers to the thousands of seniors whose lives have been touched by this ministry.

On behalf of the entire Board, we are grateful to be part of that mission. We look forward not only to celebrating the year that was, but also to looking ahead and Forging Forward, to what God has planned for us in 2015.

Rev. William T. SimmonsChairpersonLSS Board of Directors

LUTHERAN SENIOR SERVICES > 2014 Annual Report | 5

WHERE WE IMPACT

older adults served

9,000+2,224

number of home visits by

Move-InResources

2,663,000 meals served

4,094 total living spaces

servant-hearted employees

2,950+

[Jesus said,] “I came that they may have life, and have it abundantly.” John 10:10

21 8 locations• CCRCs• Affordable

Housing

Home & Community Based Services

83.9 average age

among residents

18 chaplains providing pastoral care

The LSS Board of Directors, back row L to R: Diane Drollinger; Richard Bagy, Jr.; Kathleen Mueller, Vice Chairperson; Rev. William Simmons, Chairperson; John Komlos; Rev. Scott Seidler; William Roth; front row L to R: Lee Bodendieck, Secretary; Karl Dunajcik; James Dankenbring; Dr. H. Douglas Walden. Not pictured: Scott Hartwig, Assistant Secretary; Norma Barr; Carla Robinson-Rainey.


LEGA

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FORGING FORWARD IN LEGACY

Oh may those who come behind us find us faithful. That’s the first line in the chorus of “Find Us Faithful” by Christian artist Steve Green and it aptly describes the legacy with which Lutheran Senior Services has been blessed.

These words were likely not on the mind of Rev. Johann Friedrich Buenger when he founded the first protestant hospital west of the Mississippi in 1858; however, serving the spiritual and physical needs of others was most definitely in his heart. He is listed as founder of the log cabin seminary in Altenburg, Missouri; the Negro Mission of the Lutheran Synodical Conference in St. Louis, Missouri; the Lutheran Hospital in St. Louis; and the orphans home in Des Peres, Missouri. The theme of serving is woven throughout his ministry.

Continuing this legacy is top of mind for LSS president Rev. John Kotovsky. In his own words, “We realize that for us to be where we are today, there were men and women who went before us. They served and built a reputation for quality and Christian care. We’re a receiver of that. It’s also important for us to realize that we’re ancestors and that we have the responsibility of passing on to the next generation the legacy we’ve inherited.”

Forging Forward to meet the ever-changing needs of older adults is essential to living our mission. However, to do so without honoring our past is to overlook the many touch-points of God’s faithfulness from yesterday, to today, and into tomorrow.


The Lutheran Altenheim Society and the Lutheran Charities Association merged to form Lutheran Senior Services (LSS). The Lutheran Charities Foundation (now Lutheran Foundation of St. Louis) became a fully independent organization.

The LSSLiving Foundation was instituted to help promote the

expansion of LSS Benevolent Care and, on a broader scale, to help

seniors make the most of everything with which they have been blessed.

LSS expands to include 21 locations and 8 Home & Community Based Services

The current logo was introduced and four strategic imperatives were determined: 1) Quality & Value 2) People 3) Ministry Expansion 4) Stewardship.

LSS began expanding from St. Louis into central

Missouri and central Illinois.

LCA sold Lutheran Hospital, then known as Lutheran Medical Center.

LCA formed two organizations under its umbrella: Lutheran Health Care Association (LHCA), which operated Laclede Groves, and Lutheran Charities Foundation (LCF), which was organized to award grants for health and healing care using funds from the sale of Lutheran Hospital.

1858

1984

1986

1996

2001

2009

2011

2014

Rev. Johann Buenger and the Lutheran Charities Association (LCA)

founded the German Lutheran Hospital and Asylum of

St. Louis, MO. It later became known as Lutheran Hospital.

LSS embraced Helping Older Adults Living Life to the Fullest

as its mission statement.

A LOOK THROUGH TIME


FORGING FORWARD IN COMPASSION

The word hospice comes from the Latin word hospes, a word which can mean several things: a stranger, a guest, or a host. Those who are a part of the Hospice Team at Lutheran Senior Services identify with those Latin roots.

“We start out as a stranger to the families we serve. They haven’t met us and yet we’re coming to them at a time of great need,” said Sharon Agne, Hospice Nurse at LSS. “We work with them to answer any questions they have and to explain what’s happening. And then we become guests in their homes and partners as we help make their loved ones feel comfortable.”

Jim and Andrea Lohman used LSS Hospice for two of their parents. They worked with Sharon and a team of others to provide their fathers with comfort. “They have magic hands,” said Andrea. “Throughout it all, it was their reassuring presence, knowledge, and support that brought peace and comfort not only to our dads, but the rest of us as well.”

Andrea’s husband Jim agrees. “They’re ready to help you with all the essentials you didn’t know you even needed. And then they told us to call them at any time – they wanted you to call with questions, or needs you had. They worked with us, led us, and supported us the entire way.”

Our strongest attribute is our staff. Each member of the LSS Hospice Team believes wholeheartedly in touching lives and making a difference during a person’s remaining days. Each family we serve becomes part of our family, and by working together we make life and loss as bearable as it can be.

CO

MPA

SSION



AT A GLANCE LSS Home & Community Based Services specializes in providing care in the comfort of home through Hospice, Home Health, Private Duty, and Living Safe Technologies.

had their independence enhanced through the non-medical services of LSS Private Duty.

benefited from the professional care and expertise offered by LSS Home Health

892409 were blessed through compassionate end-of- life care offered by LSS Hospice.

277


FORGING FORWARD IN PROFESSIONAL GROWTH

Emma Kasabova, Care Companion and CNA at Laclede Groves (Webster Groves, MO) has it mapped out. “I’m currently at school to get my LPN (Licensed Practical Nurse) but that’s only a steppingstone to my goal of becoming an RN (Registered Nurse).” Currently studying at Forest Park Community College, Emma knows that her goals are a time and financial commitment, but well worth it.

“My co-workers and the people we serve are the reason I love it. Everyone cares here, especially about my education. In fact, it was my manager who told me about the Piehl Scholarship and encouraged me to apply.” The Piehl Scholarships are available for any Lutheran Senior Services employee to cover the cost of books and those extra things that come outside of the price tag for career growth through continued education.

“My books alone were $600 and I’m paying for everything out of pocket,” said Emma. “Without the benefit of a Piehl Scholarship, it would have been hard. So it was very exciting when I found out I was a recipient!”

Once her degree is in hand, Emma admits that the future isn’t as mapped out. “I can see myself becoming a traveling nurse, and taking what I’ve learned at school and here at LSS to other senior living communities all around the United States. But at the same time, I can see myself here –

they’ve encouraged me, been a big part of my life, and I love it here.”

Innovation, creation, and an attitude of learning come when employee professional growth is made a priority. As we focus on the future, our success will come from the minds and skills of those who are committed to making senior living and care the best it can be at LSS.

GRO

WTH



LSS employees have taken advantage of the nursing scholarship

Maximum amount eligible employees receive as a nursing scholarship by way of reimbursement

$10,00031LSS employees received tuition reimbursement

148

AT A GLANCE LSS considers Tuition Reimbursement, the LSS Nursing Scholarship, and the Ruth & Willis Piehl Education Awards essential to helping our employees Live Life to the Fullest.


FORGING FORWARD THROUGH STRATEGIC PARTNERSHIPS

Partnerships and the ability to work towards a common vision is the fuel that allows a community to ignite change and development. Together we are made stronger, intertwining, and collaborating to Forge Forward towards a brighter future.

Peanut butter and jelly is recognized as one of the greatest combinations. Smeared between two pieces of bread it becomes a lunch classic. This sweet and salty mix is also how Susan Hutchinson, Executive Director of Affordable Housing for Lutheran Senior Services, describes the partnership with OASIS.

“OASIS is a huge partner. They’re not a Band-Aid. They work with us to provide tools that help our residents in Affordable Housing have an active and healthy lifestyle. They are the jelly to our peanut butter.”

Based in St. Louis, the mission of OASIS is to promote successful aging through a three-fold approach: lifelong learning, healthy living, and social engagement. Founded in 1982, the non-profit organization is now active in 43 cities across 25 states and serves more than 59,000 individuals each year. They count LSS as a lead partner.

And for the last 13 years, OASIS and LSS have worked together, sharing resources and knowledge to serve low-income seniors regardless of race, economic or social status. Out of this partnership health and wellness classes such as Exerstart, Matter of Balance, and peer discussion groups occur all across St. Louis.

Sarah Lovegreen, National Health Director for OASIS, agrees on the benefits a partnership brings. “We’re better together. We share so much common ground and mission alignment that makes this partnership beneficial for so many,” said Sarah. “Their commitment to healthy aging, serving all people, and going that extra mile are values that we at OASIS hold and has made for a strong partnership.”

PARTN

ERSHIP



AT A GLANCE LSS recognizes that Forging Forward is enhanced through collaborations, partnerships, and the hearts that come alongside mission for strengthening our community-at-large.

Residents and staff raised and donated $72,923 for our outreach into the community-at-large

LSS donated 10,000 devotionals each quarter for use by residents and member congregations

Residents and staff raised and donated $31,560 in support of those living with Alzheimer’s


FORGING FORWARD THROUGH SOCIAL ENGAGEMENT

For 15 years, the St. Louis-based organization, The Singer Institute recruited volunteers for Senior Connections, pairing them with older adults in need of companionship. Through regular visits, these relational volunteers try to help their new friends overcome the feelings of isolation and depression that aging sometimes brings.

In January of 2014 Senior Connections found a home with Lutheran Senior Services. This year 99 active relational volunteers and 9 furry friends made 1,605 visits and spent 2,956 combined hours sharing memories, experiences, and laughs together. Each one reaching one and discovering that friendships can be made at any point in life.

“Everyone involved with Senior Connections, including our relational volunteers and board members, are very excited about joining Lutheran Senior Services. We’ll be able to grow the number of relational volunteers we have to then impact the number of older adults who have few or no visitors. We’re excited for what the future holds for Senior Connections as a part of LSS.”

Timothy Butler, The Singer Institute Board President, 2012-2014EN

GA

GEM

ENT



churches and 333 organizations benefitted from the LSS Volunteer Program

estimated value of LSS volunteer hours

$1,581,59988volunteers donated 73,196 hours

6,284

AT A GLANCE The LSS Volunteer Program is a connector of hearts, hands, talent, need, and mission. And the blessings go both ways — enriching the lives of the volunteers and those who benefit.

Alexian Brothers

Landsdowne Village

Alexian Brothers

Sherbrooke Village

Avalon Gardens

Beauvois Manor

on the Park

Bethesda Orchard

Bethesda Dilworth

Bethesda Meadow

Bethesda Southgate

Breeze Park

Brentmoor Retirement

Community

Brooking Park

Carrington Place

Cedars at Town

and Country

Chestnut Glen

Delmar Gardens

Chesterfield

Delmar Gardens

Meramec Valley

Delmar Gardens

O’Fallon

Delmar Gardens

on the Green

Delmar Gardens

of Creve Coeur

Delmar Gardens North

Delmar Gardens West

Eldercare of the Valley

Friendship Village of

Chesterfield

Friendship Village of

Sunset Hills

Hidden Lake

Hilltop Manor

Laclede Groves

Manor Grove

Mary Culver Home

for the Blind

Mary Ryder Home

Marymount Manor

Meramec Bluffs

Meridian Village

Missouri Veterans

Home

NHC Maryland Heights

NHC St. Charles

Oak Noll Nursing Home

Rose Hill House

Rosewood Care Center

Richmond Terrace

Spencer Place

St. Agnes Home

St. Louis Altenheim

St. Peters Manor

Sunrise Assisted Living

on Clayton

Sunrise Assisted Living

Chesterfield

The Riverview

The Village at

Mackenzie Place

University Forest Manor

Warrenton Manor

LOCATIONS SERVED



FORGING FORWARD THROUGH COMMUNITY OUTREACH

Our communities-at-large have the potential to be unbreakably strong. It’s not the buildings, the streets, or the spaces that give them this strength … but the people. Yet many older adults throughout the area find themselves in financial distress with few options and many worries. At Lutheran Senior Services, we strongly believe our mission calls us to help.

Outreach Services at LSS is a champion for those older adults living on limited incomes. Helping with the immediate crisis of utility assistance, medical equipment and supplements, Outreach Services also focuses on long-term relief. It can be as simple as alerting them to resources they’re eligible for, having a volunteer work with them to pay their bills and keep the checkbook balanced, or referrals for additional help around the house. With assistance from donors, grants, and United Way funding, the LSS Outreach Services has been able to support older adults in maintaining their independence and Living Life to the Fullest.

Strong communities are forged by strong relationships and a commitment

to serve.

“Thank you and may God bless you in your good works. There are no words to express how grateful I am for your help and the kindness and the Christian atmosphere – so gentle and caring.”

OU

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total who received assistance through Volunteer Money

Management

People reached through presentations and Speaker’s Bureau

total calls received from

area older adults in financial crisis

total referrals to caregivers made through Good Neighbor Program

total calls handled by the Aging Answers Line

of those receiving geriatric care management

who were unable to pay

total hours of money management assistance offered at no charge to the client

total served through Outreach

Social Services

total assessments conducted that

resulted in recommendations

of clients receiving volunteer money

management were not charged due

to income

193

1,645

489

269

74197%

586

2,588

230

50%

“This program is exactly what I needed. My Volunteer Money

Management Volunteer has been a big help.”

THANK YOU to the United Way of Greater St. Louis for partially funding

the LSS Outreach Services

“This program is exactly what I needed. My Volunteer Money

Management Volunteer has been a big help.”

“The work that you provide is very much appreciated by me and I’m sure others

feel the same.”

OUTREACH SERVICES IMPACT


FORGING FORWARD THROUGH STRATEGIC GROWTH

An interview with Jake Bell, Chief Operating Officer at Lutheran Senior Services

LSS is looking towards the future with some goals achieved in 2014 that are paving the way. Where do you see areas of LSS that are a part of our strategic growth?

There are three areas that we’ve seen start to really take off this year that I think will be a big part of Forging Forward. Expanding our footprint for our REACH Short-Stay Rehabilitation at our existing communities and into Central Missouri and south St. Louis County will help those who are needing rehabilitation after a hospital stay.

Then there’s continued expansion of our Home & Community Based Services. Many older adults want to stay within their homes, but still have social and health care needs. That number is only going to grow and we are preparing to meet that need by investing in our teams and evidence-based practices.

Alzheimer’s, dementia, and other cognitive diseases are also peeling away the lives of many. We have piloted SAIDO Learning at our Meridian Village location (Glen Carbon, IL) that has seen some outstanding results forestalling the effects of these diseases through cognitive exercises. We hope to expand that even further within 2015.

That’s a lot going on!

Our teams are working hard all across LSS to offer the best care we can and to innovate and strategically grow so that we are placed to meet a rising need. It’s an honor to work with them.

What has you excited about the future of LSS?

I think we’re going to continue to expand our footprint, our ministry, and those we impact. As we partner with other organizations, it’s really exciting to see the collaboration going on and how we can touch more lives.

STRATEGY



AT A GLANCE Growth for growth’s sake is not a priority. Investing in improving lives is.

is being invested in an expansion for Concordia Village in Springfield, IL, currently under construction

$21million was invested in 2014 for expansions at Lenoir Woods in Columbia, MO; Breeze Park in St. Charles, MO; and Meramec Bluffs in Ballwin, MO

$20 million

BREEZE PARK EXPANSIONReach Short Stay Rehabilitation

LENOIR WOODS EXPANSIONSlater Place for Memory Care Assisted Living

MERAMEC BLUFFS EXPANSIONMain Street Renovation and Reach Short Stay Rehabilitation


FORGING FORWARD THROUGH FINANCIAL STABILITY

“A wise man leaves an inheritance to their children’s children” (Proverbs 13:22). Lutheran Senior Services has a long legacy, forged from those who saw the needs of older adults both in their time and in the time to come. They were stewards of what they had, leaving an inheritance to their children’s children.

We stand on the shoulders of that legacy today, and our financials are a firm indicator of the blessings and the commitments of so many. Unlike a for-profit, LSS exists for the older adults it serves. Rather than creating profit for shareholders, the efforts of LSS are for the mission – Older Adults Living Life to the Fullest.

“Our financials support the promises we make. Our residents and clients can count on us to be good stewards providing assurance that LSS will honor the commitments we make to them. Everyone whom LSS serves benefits from the sound stewardship of those who came before us, and we strive to pass this on to those who follow us. Our firm financial foundation and our mission are ever forging us forward to continue making a difference in the lives of the older adults we serve and will serve.”

— Paul Ogier, Chief Financial Officer

STABILITY



Statement of Changes in Net Assets

Operating Revenue (thousands) Resident Service Income $178,284 Amortization of Entrance Fees 3,798 Other 4,801 Benevolent Care ( 6,436) Interest Income 2,579 Net Assets Released 186Total Operating Revenue 183,212Operating Expenses 189,322Operating Loss ($6,110)

Other Income (Expense) Investment Income $ 9,901 Unrealized Gain on Investments ( 4,490) Contributions 3,486 Other ( 3,139)Net Revenue Over Expense ( 352)Non-operating Income ( 100)Increase in Unrestricted Net Assets ($ 452)

Balance Sheet

Assets (thousands) Current Assets $141,349 Endowment Funds 62,797 Investments Limited to Use 85,563 Land 52,008 Property Plant & Equipment 376,257 Other 9,912Total Assets $727,886

Liabilities Current Liabilities $ 44,622 Long-term Debt 392,194 Refundable Residence Fees 183,594 Capital Advances from HUD 36,386 Other Liabilities 17,176 Accrued Pension Cost 3,539 Net Assets 50,375Total Liabilities & Net Assets $727,886

Operating Revenue

Operating Expenses

Endowment Fund

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Benevolent Care 66.6%Lutheran Hillside Village 12.6%Imse Endowment Fund 8.2%Lenoir Woods 5.9%Heisinger Hope Foundation Fund 3.3%Concordia Village 1.1%Clinical Pastoral Education Fund 2.3%

Skilled Nursing 47.2%Independent Living 25.7%Assisted Living / Residential Care 20.3%In-Home Services 4.0%Other Programs 0.7%HUD 202s 1.9%United Way Programs 0.2%

Nursing 26.6% Administration 13.5%Depreciation 12.8%Dining Services 11.1%Employee Benefits 8.8%Interest 8.2%Maintenance 8.4%Other 4.1%In-Home Services 3.9%Activities 2.6%

Present Value of Gift Annuities 76.4% Major Gifts 7.9% (>$1,000)Present Value ofFuture Bequests 5.8%Contributions 5.3% (<$1,000) Special Events 1.7%Other Gifts 2.0% Grants 0.9%

2014 FINANCIAL REPORT


FORGING FORWARD THROUGH BENEVOLENCE

Debbie and Mark Amiri found themselves in a situation that looked hopeless and was fraught with worry. Debbie’s mother, Wanza, loved Breeze Park (St. Charles, MO). It had been her home since 1998, living at various points at all levels of care. Debbie and Mark also knew that she was outliving her careful planning and finances.

“My mom loved people and she had a quick wit, able to make people laugh in a second, and Breeze Park was her home. But I was worried.” Wanza’s ability to pay for care was dwindling and with Mark already commuting to Dallas for work, a move on the way to join him, and kids in college, Mark and Debbie didn’t know how they could help Wanza.

“That’s when we found out about Benevolent Care,” said Debbie. Part of Benevolent Care supports older adults who have outlived their resources, made possible by the generosity of donors and Lutheran Senior Services residents and staff. “I love the people at Breeze Park and all those who made it possible for her to stay in her home,” said Debbie.

Debbie’s mother passed away in March of 2009. Having settled in Texas now, Debbie and Mark have a heart for giving back to Benevolent Care

and what brought them and Wanza so much peace.

“I hope it helps somebody who was in the same situation that my mom was in; a good person, a hard working person, who just at the end of her life needed some help. I hope that our gifts can give someone as much comfort and peace that my mom and my entire family received,” said Debbie.

BENEVO

LENC

E



AT A GLANCE Benevolence is a selfless act of giving. Thanks to the servant hearts of so many, financial assistance could be granted to those unable to give anything in return.

was raised for Christ Care and used to help employees in times of financial crisis

was raised for Project Wellness so that low-income seniors could take charge of their health

$15,000$100,596was granted in Benevolent Care for those who have outlived their financial resources

$6.5 million


FORGING FORWARD IN GRATITUDE

We give thanks to all those who were a part of making a difference at LSS in 2014. The pages of this Annual Report are only a glimpse of the many hearts that are pouring into the lives of thousands. Those thousands wouldn’t be the same without LSS. LSS wouldn’t be the same without you. Together we are Forging Forward. The Annual Report is written in conjunction with the 2014 Donor Book, acknowledging the many generous givers who are a part of the LSS mission. To request a copy, please email [email protected].

How can you help? The need is great. A gift of financial commitment or your time will directly impact the life of an older adult.

• Bequests• Gifts in honor• Gifts in memory• Volunteer

To learn more visit LSSLiving.org/giving or contact Al Koepke at 314.262.8237.

GRATITU

DE


Lutheran Senior Services as it exists

today serves a diverse population,

living in diverse situations, experiencing

diverse needs. Responding to those

needs requires a multitude of hands

working in a multitude of specialized

fields. It is for this reason that LSS offers

an array of interconnecting programs

— a complete continuum of services

designed to help older adults live life

to the fullest — whatever their belief

tradition, economic level, or need may

be. We stand poised for expanding and

continuing this legacy of serving for

generations to come.

missouri St. Louis, St. Charles, and Jefferson Counties

illinois (Home Health Only): Madison, Monroe, and St. Clair Counties

Home Health314.963.3430

Hospice Care314.446.2539

st. louis area

Breeze Park St. Charles, MO636.939.5223

Hidden LakeSt. Louis, MO314.355.8833

Laclede GrovesSt. Louis, MO314.968.5570

Meramec BluffsBallwin, MO636.861.0600

Meridian VillageGlen Carbon, Il618.288.3700

Richmond TerraceSt. Louis, MO314.646.8000

central missouri

Heisinger Bluffs & St. Joseph’s BluffsJefferson City, MO573.636.6288

Lenoir WoodsColumbia, MO573.876.5800

central illinois

Concordia VillageSpringfield, Il217.793.9429

Lutheran Hillside VillagePeoria, Il309.692.4600

Centennial Plaza ApartmentsSt. Louis, MO314.533.0550

Dunn Road ManorFlorissant, MO314.830.2774

Halls Ferry ManorSt. Louis, MO314.388.1944

Hilltop ManorEureka, MO636.938.3387

Hylton Point ApartmentsSt. Louis, MO314.361.4111

Hylton Point II ApartmentsSt. Louis, MO314.361.1100

Rose Hill House I & IIKirkwood, MO314.966.0747

The Village At Mackenzie PlaceAffton, MO314.884.7900

Westfield ManorBelleville, Il618.233.5506

SENIOR LIVING COMMUNITIES AFFORDABLE HOUSING

HOME & COMMUNITYBASED SERVICES

LUTHERAN SENIOR SERVICES 2014 ANNUAL REPORT

1150 Hanley Industrial Ct.St. Louis, MO 63144LSSLiving.org

F O R G I N G F O R W A R D

Documents

Lutheran Senior Services 2014 Annual Report