Top New Features in Microsoft® Lync™

Microsoft LyncConnecting people in new ways, anytime, anywhere

Ease deployment through interoperability and extensibility

Instant Messaging and

Presence

Audio, Video, Web

Conferencing

Enterprise Voice and Telephony

Reduces cost through converged communications

Quick adoption through Ease of use and Microsoft Office

Redesigned Client – Lync 2010

Key Features• Contact Cards• Unified Contact Store• Activity Feeds• Fast Search• Skill Search• Frequent Contacts• Conversation View• Social Connector• Location Features• Office & SharePoint

Integration

Provide best-in-class end user experience and drive adoption

Unified Conferencing

Key Features• Single client• Join reliability• PSTN conferencing features• Rich collaboration experience• Panoramic HD video• Reach client• Infrastructure consolidation

Enhanced audio, video and web conferencing experience for simple collaboration

Enterprise Voice – Client Improvements

Key Features• Enhanced phone experience• Voicemail access• Private line• Call delegation• Call quality notification• Call park• Device transfer

The power of digital communication at your workplace

Enterprise Voice – Server Improvements

Key Features• Survivable branch appliance• Data center resiliency• Call admission control• Announcement service• Media bypass• E-911 for North America• Malicious call tracing• Response group improvements

The power of digital communication at your workplace.

Enterprise Voice - PBX Deployment & Interop ScenariosLync Server 2010 offers customers multiple options to experience voice

•Replace the PBX with a complete UC solution, like Sprint, Colombian National Police & Lionbridge

•CS “14” meets enterprise telephony requirements. •Connect to the PSTN via a SIP Trunk or gateway, and connect to any PBX during transition phase

Replace

•Enhance the PBX with Full UC, like AT Kearney & Royal Dutch Shell•PBX phone left in place for transition, often with Simultaneous ringing used to have both Communicator and PBX phone ring.

•Click-to-call an option for some users to initiate or answer calls using PBX phone (RCC) with feature loss including Mobile access.

Enhance

•Add conferencing, presence & IM to the PBX, like Intel•Audio, video, and web conferencing using Lync or audio and web conferencing using their existing PBX phone.  New “Join From” feature rings the user’s PBX phone automatically.

•Gives organization the option to easily enable the voice capability in the future, but does not provide full UC capabilities such as mobile voice.

Add

Rich Tool Set Across Manageability Life Cycle

DatasheetsProduct overview

CS “14” Planning toolPlanning Guides

Central Management StoreTopology Builder*Setup (Local)*Migration tools (PowerShell)*

Lync Server Control Panel*PowerShell*

Role Based Access ControlServer Draining

SCOM 2007 R2 pack+Monitoring Server+

Synthetic Transactions*

* new in Lync Server 2010+ significant enhancements in Lync Server 2010

Pre-Planning

Planning

Deployment

Administration

Monitoring

Manageability - Deployment

Key Features• Standard and Enterprise Editions• Reduced # of server roles• Server colocation enhancements• Central Management Store• Planning Tool + Topology Builder• DNS Load Balancing

Investments increase performance and reduce total cost of ownership

Manageability - Administration

Key Features• Lync Server Control Panel• PowerShell• Role Based Access Control• Server Draining• Virtualization Support• Enhanced monitoring & archiving

Investments increase performance and reduce total cost of ownership

Devices Partner EcosystemProvide customers a wide range of price points and end point form factors that meet their communication needs anywhere, whether at home, in the office or on the road.• Larger device partner ecosystem• Optimized for Lync 2010• Wide range of devices for multiple

needs• Expanded IP Phone portfolio

• Information Workers• Common Area

• Key voice RFP features support• Support for analog devices

$

High

Mid

Polycom CX700

IW desk(Low)

IW desk(High)

Common Area Conference Room

Polycom CX500 Aastra 6721 iP

Polycom CX600 Aastra 6725 iP

Polycom CX3000

Lync Server 2010 IP Phone Portfolio

Location

Devices – IP Phones

Key Features• Multi language support• Contact Card• Search• Call Transfer• Calendar Integration• Meeting Join• Device management• Improved monitoring• Improved troubleshooting

Low cost phones for information workers

Lync Server InteroperabilityInvestments & Partnerships

Devices DesktopVideo

Conferencing

Media Federation Mobile Inter domain

FederationPublic IM

Federation

Open Interoperability Program

Direct SIP: Gateways and IP PBXs

Independent Testing and Qualification of Gateways, PBXs and SIP Trunking Services

Open Interoperability Program

SIP Trunking Services

Independent Testing and Qualification of Gateways, PBXs and SIP Trunking Services

Unified Communications Interoperability Forum• Non profit vendor alliance formed in April 2010• Open to all UC hardware, software vendors, service providers

and network operators• Mission - To enable interoperability of UC scenarios based on

existing standards

Founders Contributors

Extensibility – Lync 2010 Managed API (client)

Key Features• Fully managed .NET API• Integrate Lync experience with LoB apps• Enrich conversations with context• Extend Lync capabilities• Customize the Lync client UI• Drag and Drop feature integration• Supports WPF and Silverlight

Managed API to access all Lync capabilities for custom applications

Extensibility – UCMA 3.0 (server)

Key Features• .NET 3.5 SP1 based multi-layered managed API• Communicate more effectively with context• Reduce human latency• Enable Anywhere Access• Zero royalty redistribution licensing model• Trusted conferencing user model• Support supervisor scenarios• Back to Back User Agent support• Web click to call/chat

A robust, secure, extensible and scalable platform to fit custom needs

Next Steps

• Download the Lync Server 2010 Release Candidate • Learn more about Lync at www.microsoft.com/lync • Go deeper on Lync in the Microsoft TechNet library• Find a Lync Partner• Sign up for a free trial of the online service

© 2010 Microsoft Corporation.  All rights reserved.  Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation.  Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.  This document may contain information related to pre-release software, which may be substantially modified before its first commercial release. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED  OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. Unless otherwise noted, the example companies, organizations, products, domain names, e-mail addresses, logos, people, places and events depicted herein are fictitious, and no association with any real company, organization, product, domain name, email address, logo, person, place or event is intended or should be inferred.

Feature comparison – LCS 2005, OCS 2007, OCS 2007 R2, Lync Server 2010