168
1 M250 FIRST network 2014 Customer Support Directory

M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

Embed Size (px)

Citation preview

Page 1: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

1

M250 FIRST network2014 Customer Support Directory

Page 2: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham
Page 3: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

3

Letter from the Program Director - Customer Support & Services

To our Customers – thank you for trusting Rolls‑Royce M250® products and services to enable your business and/or private operations. We endeavor every day to live up to our core value of “Trusted to Deliver Excellence.” In support of improving our customer focus, we took significant steps forward in 2013 to include:

• WedeployedtheRolls‑RoyceResolve Customer Issues tool to help ensure on‑time delivery of customer commitments while improving our communications.

• WeintegratedourServicesteamwithin the Defense Operations Center to take advantage of our modern systems, aiming to improve your engine support experience.

We welcome any feedback you might have regarding these changes as continuous improvement is one of the keys to our future success.

WewouldliketothanktheFIRSTnetwork for providing excellent support for thousands of M250 engines in operation around the world. Your collective efforts continue to ensure that our customers have responsive 24 hour support of their operations

while delivering rapid engine turn times. Your focus on ensuring that customer expectations are consistently met is valued and appreciated.

Our focus in 2014 will be on ensuring that we support M250 customers to the best of our ability each and every day. Our partnership withtheFIRSTnetworkwillhelpensure we deliver against this commitment.

Ensuring your success is the key to our future. Thank you for your continued trust and support.

Sincerely,

Hubert Brown

Director,HelicopterServices

Page 4: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

4

Notes

Page 5: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

5

Rolls‑RoyceSupport Team

Page 6: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham
Page 7: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

7

Rolls-Royce Senior Leadership team

Greg FedeleVice President Civil Helicopter and Light Turboprops

Phone: +1 (317) 230-2915Fax: +1 (317) 230-2803email: [email protected]

Bert BrownDirector, Helicopter Services

Phone: +1 (317) 230-2437Mobile: +1 (317) 523-6144email: [email protected]

John SchroederVice President - Business Development

Phone: +1 (317) 230-8452Mobile: +1 (317) 590-3610email: [email protected]

Jim PaytonCustomer Executive for Civil Helicopters and Light Turboprops

Phone: +1 (317) 230-3242email: [email protected]

Page 8: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

8

Rolls-Royce Senior Leadership team

Thomas D. CastleProgram Manager, M250 Engines

Phone: +1 (317) 230-5931Mobile: +1 (317) 966-3272email: [email protected]

Dan OuimetteCustomer Executive for Civil Helicopters and Light Turboprops

Phone: +1 (317) 230-6706email: [email protected]

Fred DickensRegional VP Customer Business

Phone: +1 (317) 230-6515Mobile: +1 (317) 523-3679email: [email protected]

Tim McGrathRegional VP Customer Business

Phone: +1 (317) 230-5985Mobile: +1 (317) 258-3063email: [email protected]

Page 9: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

9

Scott BaierFleet Operation Services Manager

Phone: +1 (317) 230-6142Mobile: +1 (317) 523-6804email: [email protected]

Mike UnderwoodManager, Helicopter Deployed Operations

Phone: +1 (317) 230-2558Mobile: +1 (317) 258-1069email: [email protected]

Rege HallManager, Customer Support

Phone: +1 (317) 230-2716Mobile: +1 (317) 250-4767email: [email protected]

Rolls-Royce Aftermarket Services

John SummersM250 Aftermarket Services Manager

Phone: +1 (317) 230-4514Mobile: +1 (317) 201-1531email: [email protected]

Scott CunninghamManager, M250 Military Customer Support

Phone: +1 (317) 230-7660Mobile: +1 (317) 446-7760email: [email protected]

Page 10: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

10

David MillerCustomer Service Manager

Phone: +1 (317) 230-5126Mobile: +1 (317) 363-1484email: [email protected]

Terry WolfeCustomer Service Manager

Phone: +1 (317) 230-6160Mobile: +1 (317) 681-4579email: [email protected]

Ben KeslerCustomer Service Manager

Phone: +1 (317) 230-4003Mobile: +1 (317) 681-4559email: [email protected]

Rege HallManager, Customer Support

Phone: +1 (317) 230-2716Mobile: +1 (317) 250-4767email: [email protected]

Rolls-Royce Customer Services

Monty MillerCustomer Service Manager

Phone: +1 (317) 230-5971Mobile: +1 (317) 224-9921email: [email protected]

Page 11: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

11

Becca MatusiakTechnical Data Administrator

Phone: +1 (317) 230-5955Mobile: +1 (317) 374-7247email: [email protected]

Joanne VintonM250-C47E Tech Pubs Interface

Phone: +1 (317) 230-5028Fax: +1 (317) 230-6415email: [email protected]

Rolls‑Royce Customer Services

William Bailey Jr.Repair Development Coordinator

Phone: +1 (317) 230-8946email: [email protected]

Nicole OwensCampaign Manager

Phone: +1 (317) 860-2562email: [email protected]

Rob GoodTechnical Data Analysist

Phone: +1 (317) 230-5667Mobile: +1 (317) 460-2684email: [email protected]

Page 12: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

12

Rolls-Royce Customer ServicesCustomer supportGeneral access +1 (317) 230‑2720

Contact information:Toll‑free (North America): +1 (888) 255‑4766

Phone: +1 (317) 230‑2720

Fax: +1 (317) 230‑1422

email: helicoptercustsupp@rolls‑royce.com

Page 13: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

13

Lisabeth MaurerCustomer Support Manager C30/R & T63 - AMC Support

Phone: +1 (317) 230-8559Mobile: +1 (317) 319-7190email: [email protected]

Mike HenleyM250 Military Data Manager

Phone: +1 (317) 230-3834email: [email protected]

Rusty HaimowitzMilitary Field Support Manager - West

Mobile: +1 (817) 584-7029email: [email protected]

Randy WeberDeployed Operations Manager - Military East

Phone: +1 (256) 461-6009Mobile: +1 (256) 724-2183email: [email protected]

Rolls-Royce Customer Services - Military

Brian BeesonCLS Customer Service Manager

Phone: +1 (317) 230-2726Mobile: +1 (317) 209-5814email: [email protected]

Scott CunninghamM250 Military Customer Support Manager

Phone: +1 (317) 230-5882Mobile: +1 (317) 446-7760email: [email protected]

Page 14: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

14

Mark ThompsonHelicopter Service Network Manager

Phone: +1 (317) 230-5873Mobile: +1 (317) 319-9221email: [email protected]

Nancy HarnsFAST Administrator

Phone: +1 (317) 230-8282Mobile: +1 (317) 319-6514email: [email protected]

Scott BaierFleet Operation Services Manager

Phone: +1 (317) 230-6142Mobile: +1 (317) 523-6804email: [email protected]

Francine RobertsonSenior Warranty and Data Administrator

Phone: +1 (317) 230-5754Mobile: +1 (317) 514-6209email: [email protected]

Rolls-Royce Fleet Operation Services

Kay MannenHelicopter Service Network Administrator

Phone: +1 (317) 230-5569email: [email protected]

Page 15: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

15

Jennifer PierceyM250 Warranty and TotalCare Administrator

Phone: +1 (317) 230-5074Mobile: +1 (317) 224-3477email: [email protected]

Rolls-Royce Fleet Operation Services

Byron BuathierTotalCare Support Manager

Phone: +1 (317) 230-5771email: [email protected]

Scott KelleyTotalCare Manager

Phone: +1 (317) 230-3776Mobile: +1 (317) 501-0813email: [email protected]

Page 16: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

16

Simon KempRegional Manager -Western Europe, Middle East & Africa

Phone: +44 (0) 2392 662790Mobile: +44 (0) 7972 001167email: [email protected]

Chris AnkromRegional Director Rolls-Royce Defense-Helicopter Engines Russia, Eastern Europe, CIS, Middle East Korea, Taiwan,

IndonesiaOffice (UAE): +971 (0) 2616 9000Mobile (US): +1 (317) 554-9414Mobile (UAE): +971 (0) 56 174 6535email: [email protected]

Mike UnderwoodManager, Helicopter Deployed Operations - Defense

Phone: +1 (317) 230-2558Mobile: +1 (317) 258-1069email: [email protected]

Rolls-Royce Civil Field Support

Karim ShaabanRegional Manager -South America

Phone: +55 (11) 3539-6364Mobile: +55 (11) 8465-7374Fax: +55 (11) 5083-0486email: [email protected]

Jia FeiRegional Manager - China, India, Southeast Asia

Phone: +86 10 8565 5199Mobile: +86-1860-1997-778Fax: +86 10 8525 2213email: [email protected]

Matt CherviakovRegional Manager, Australia, New Zealand, Papua New Guinea

Phone: +61 (0) 7 3886 4429Mobile: +61 (0) 4 3576 8106Fax: +61 (0) 7 3886 4429email: [email protected]

Page 17: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

17

Jim TaylorRegional ManagerEastern Canada, N.E. USATotal Care Technical Advisor

Mobile: +1 (514)-237-3741Fax: +1 (450)-472-2984email: [email protected]

Ed GrossRegional Manager - Midwest US

Phone: +1 (317) 230-8283Mobile: +1 (317) 319-8614Fax: +1 (317) 230-3381email: [email protected]

Rolls-Royce Civil Field Support

Patrick MalloryRegional Manager - Defense Gulf States & Caribbean

Phone: +1 (817) 280-5687Mobile: +1 (817) 637-6747Fax: +1 (817) 428-1456email: [email protected]

Kevin GriggsRegional Director - Northwest US & Western Canada

Phone: +1 (360) 678-1154Mobile: +1 (360) 239-9081Fax: +1 (360) 678-0232email: [email protected]

Page 18: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

18

Greg HoustonRegional Manager - Southwest US, Mexico & Central America

Phone: +1 (623) 266-3715Mobile : +1 (602) 750-1276Fax : +1 (623) 266-3715email : [email protected]

Dave RollinsResident Manager Bell Helicopter (OEM), RegionalManager Central Canada

Phone: +1 (450) 971-6500 ext.4120Mobile: +1 (514) 386-7184email: [email protected]

Carl LandriaultRegional Manager, Louisiana, Northern South America

Phone: +1 (337) 401-9710Mobile: +1 (337) 401-9710email: [email protected]

Rolls-Royce Civil Field Support

Page 19: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

19

Rolls-Royce Regional Customer Training Center – Contact information

Robert J. (Bob) HansenInstructor - M250 Engines

Phone: +1 (317) 230-8057email: [email protected]

Natasha SuttleTraining and Facility Coordinator

Phone: +1 (317) 230-24540email: [email protected]

Jason WhitmanInstructor - M250 Engines

Phone: +1 (317) 230-8075email: [email protected]

Barb KanodeRegistrar - M250 Customer Training

Phone: +1 (317) 230-2586email: [email protected]

Page 20: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

20

Notes

Page 21: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

21

Questions regarding technical or operational issues 24 hours a day, seven days a week

Mailing address:Rolls‑Royce Corporation

PO Box 420

Mail Code: MC‑N4‑07

Indianapolis, Indiana 46206‑0420

USA

Contact information:

Toll‑free (North America): +1 (888) 255‑4766

Phone: +1 (317) 230‑2720

Fax: +1 (317) 230‑1422

email: helicoptercustsupp@rolls‑royce.com

Shipping address:Rolls‑Royce Corporation

450SMeridianStreet

Mail Code: MC‑N4‑07

Indianapolis, Indiana 46225‑1103

USA

Rolls-Royce Technical Assistance

Page 22: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

22

Page 23: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

23

AviallParts and publications

Page 24: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham
Page 25: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

25

Rolls-Royce M250 Aviall leadership team

Doke StrijboschProgram Manager Engines & Helicopter Programs Western Europe - Israel

Phone: +356 2137 1692Mobile +356 9939 2621email: [email protected]

Doug ThomsonProgram Manager Engines & Helicopter Programs UK - Eastern Europe - Russia

Phone: +1 (44) 7787 154234Mobile: +1 (44) 7787 154234email: [email protected]

Ty GentemanSenior M250 & RR300 Product Line Manager

Phone: +1 (972) 586-1585Mobile: +1 (214) 437-6201Fax: +1 (972) 586-1922email: [email protected]

Dana SundellDirector Engine Programs

Phone: +1 (972) 586-1909Mobile: +1 (817) 228-8009Fax: +1 (972) 586-1922email: [email protected]

Eric NelsonSenior Managing Director Commercial Engine & Helicopter Programs

Phone: +1 (972) 586-1593Mobile: +1 (214) 437-4833Fax: +1 (972) 586-1922email: [email protected]

Brenda LaiProgram Manager Engine & Engine Accessories Northern Asia

Phone: 852-2318-0233Mobile: 852-9196-7023email: [email protected]

Page 26: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

26

Rolls-Royce M250 Aviall leadership team

George ZambranoProgram Manager Engine & Engine AccessoriesCentral North America and Mexico

Mobile +1 (954) 347-7339email: [email protected]

Sergio ZavalaSr. Program Manager- Engines International Sales

Phone: +1 (972) 795-8428Mobile: +1 (972) 795-8428email: [email protected]

Jim OakesProgram Manager Engine & Engine AccessoriesEastern North America

Phone: +1 (972) 586-5919Mobile: +1 (469) 964-6027email: [email protected]

John GriggsSr. Program Manager - Engines & Helicopter Sales North America

Phone: +1 (972) 586-4873Mobile: +1 (214) 883-8676email: [email protected]

Sean (E. Chang) LimProgram Manager Engine & Engine Accessories - Southern Asia and Pacific Rim

Phone:  +65-6542-5420Mobile:  +65-8198-4998email: [email protected]

Page 27: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

27

Spare Parts SupportAviall, Inc.

Attention:SalesDepartment

2750 Regent Blvd.

DFWAirport,TX75261U.S.A.

P.O. Box 619048

Dallas,TX75261‑9048U.S.A.

Toll‑Free: +1‑800‑AVIALL‑1 (284‑2551)

Fax: +1‑800‑FAX‑AVIALL (329‑2842)

International: +1 (972) 586‑1000

email: [email protected]

AOG: [email protected]

www.aviall.com

Publications SupportAviall, Inc.

Attention: Technical Publications

2750 Regent Blvd.

DFWAirport,TX75261U.S.A.

P.O. Box 619048

Dallas,TX75261‑9048U.S.A.

Toll‑Free: +1‑800‑AVIALL‑1 (284‑2551 ext. 1567)

Fax: +1 (972) 586‑1986

International: +1 (972) 586‑1567

email: [email protected]

Aviall mission statement:To be the global leader in aircraft parts sales through world class customer service, every customer, every time

• Rightpart

• Rightplace

• Rightprice

• Righttime

Aviall - Main Contact Numbers

Page 28: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

28

Location Phone Number FAX Number Address Manager

Anchorage 1‑907‑248‑4624 1‑907‑243‑4150 4451AircraftDrive,SuiteC,Anchorage,AK99502‑0906 Jeff Greenwood

Atlanta 1‑770‑473‑1610 1‑770‑473‑1617 574AirportSouthParkway,Suite200,Atlanta,GA30349‑8604 Gale McCoy

Boston 1‑843‑706‑3527 1‑978‑851‑0682 SalesSupportOnly

Boston 1‑603‑429‑4488 1‑603‑429‑4499 SalesSupportOnly

Calgary 1‑403‑291‑4140 1‑403‑291‑5234 Bay 106, 5421‑11thStreetN.E.,Calgary,AlbertaT2E6M4Canada Eric Richard

Chicago 1‑630‑513‑9599 1‑630‑513‑6651 3950SwensonAve,St.Charles,IL60174‑3446 Lynda Harmison

Cincinnati 1‑513‑871‑6623 1‑513‑871‑0573 4228AirportRoad,Suite8,Cincinnati,OH45226‑1646 Harold Miller

Dallas 1‑972‑586‑1564 1‑972‑586‑1982 P.O. Box 619048, Dallas, TX 75261‑9048 ‑ 2751 Regent Boulevard, DFW Airport Dallas, TX 75261

Tim Tellin

Denver 1‑303‑792‑0972 1‑303‑792‑3751 7285SouthRevereParkway,Suite703Centennial,CO80112‑3947 Drew Garrett

Halifax 1‑902‑873‑4646 1‑902‑873‑3932 588BarnesRd.,Suite#103,Enfield,NovaScotiaB2T1K3Canada Lucie Desforges

Houston 1‑713‑645‑3376 1‑713‑645‑9507 8887 West Monroe, Houston, TX 77061‑5207 Brenda McClain

KansasCity 1‑913‑371‑5222 1‑913‑371‑5292 1312AdamsStreet,KansasCity,KS66103‑1321 PatriciaStevens

Lafayette 1‑337‑291‑9981 1‑337‑291‑9178 101 Rolls Royce Drive, Broussard, LA 70518 Marc David

Los Angeles 1‑818‑997‑0242 1‑818‑997‑0473 8045 Woodley Ave., Van Nuys, CA 91406‑1259 Donna Dingman

Memphis 1‑901‑362‑6710 1‑901‑362‑0024 5851 Advantage Cove, Memphis, TN 38141‑8212 Doug Currie

Miami 1‑954‑625‑3930 1‑954‑625‑3931 3200ProspectRoad,Suite140,Ft.Lauderdale,FL33309 Yara Gonsalves

Minneapolis 1‑800‑AVIALL‑1 1‑651‑452‑1584 2995LoneOakCircle,Suite5,Eagan,MN55121‑1431 Duane Larsen

Montreal 1‑450‑437‑3844 1‑450‑437‑3997 907DuCuré‑Boivin,BoisBriand,Quebec,J7G2S8Canada Lucie Desforges

New York 1‑973‑263‑0443 1‑973‑263‑0662 2 Cranberry Road, Parsippany, NJ 07054‑1053 Gina Gorbach

Aviall – North American Customer Centers

Page 29: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

29

Location Phone Number FAX Number Address Manager

Ottawa 1‑613‑737‑3985 1‑613‑737‑7215 SalesSupportOnly

Philadelphia 1‑800‑AVIALL‑1 1‑215‑741‑1599 2260CabotBoulevardWest,Suite2,Langhorne,PA19047‑1811 Lee Burns

Phoenix 1‑602‑470‑0553 1‑602‑470‑0573 2340WestBroadwayRoad,Suite101,Phoenix,AZ85202‑1883 Tim Town

Pittsburgh 1‑412‑788‑8040 1‑412‑788‑8044 1518 Parkway View Drive, Pittsburgh, PA 15205‑1407 Jay Harris

Pontiac 1‑248‑666‑2240 1‑248‑666‑2833 5600 North Williams Lake Road, Waterford, MI 48329 Rachel Winstrand

Portland 1‑503‑253‑6505 1‑503‑253‑7021 16343 NE Cameron Boulevard, Portland, OR 97230‑5030 Doug Cole

Raleigh 1‑800‑AVIALL‑1 1‑919‑462‑9212 951AviationParkway,Suite100,Morrisville,NC27560‑6635 Donald Parker

SanJose 1‑408‑434‑1020 1‑408‑434‑1615 1538MontagueExpressway,SanJose,CA95131‑1408 Eric Ruel

Ft. Lauderdale 1‑800‑AVIALL‑1 1‑954‑625‑3931 3200ProspectRoad,Suite100,Ft.Lauderdale,FL33309‑2587 Yara Gonsalves

Tampa 1‑813‑917‑6638 1‑813‑960‑0563 4014 Gunn Hwy, Tampa, FL, 33618 SalesSupportOnly

Richmond 1‑800‑AVIALL‑1 1‑905‑676‑9046 #1‑13511CrestwoodPlace,Richmond,BritishColumbia,V6V2E9Canada([email protected])

Dave Rendle

Vancouver 1‑604‑270‑6144 1‑604‑270‑3115 #190‑5200HollybridgeWay,Richmond,BCV7C4N3Canada Dave Rendle

Winnipeg 1‑204‑775‑8004 1‑204‑786‑1556 9‑2073 Logan Ave., Winnipeg, Manitoba R2R 0J1 Canada ChrisSokal

Aviall – North American Customer Centers

Page 30: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

30

Location Phone Number Fax Number Address

Asia

Beijing 86‑10‑6410‑6086 86‑10‑6410‑6091 AviallAirstocksLimited,Room1205,BeijingSilverTower,No.2,DongSanHuanBeiLu,ChaoyangDistrict,Beijing,China100027,Rep.YunShan

HongKong 852‑2318‑0233 852‑2331‑9222 AviallAirstocksLimited,Unit2203GlobalGateway,168YeungUkRoad,TsuenWan,NewTerritories,HongKong,DirectorofSalesandCustomerSupport:TonyWong,email:[email protected]

Singapore 65‑6542‑5420 65‑6542‑8222 AviallPte.Ltd.,2LoyangLane#05‑01/02,Singapore508913,RepMohd.Kamar

Japan 81‑45‑226‑0236 81‑45‑226‑0237 AviallJapanLimited.,TheLandmarkTower29F,Yokohama2‑2‑1‑1,Minatomirai,Nishi‑Ku,Yokohama,Kanagawa220‑8129,Japan, Rep. Toshi Yakashiro

Australia

Brisbane 61‑7‑3277‑8322 61‑7‑3274‑1170 Aviall Australia Pty. Ltd., 111 Ditchman Ave, Archerfield Airport, Archerfield, Queensland 4108, Australia, Manager: Bob Armstrong,email: [email protected]

Cairns 61‑7‑4032‑4299 61‑7‑4032‑4677 AviallAustraliaPty.Ltd.,11/450SheridanSt.,CairnsAirport,QLD4870,Australia,Rep.BobArmstrong

Melbourne 61‑3‑9339‑3000 61‑3‑9330‑3194 Aviall Australia Pty. Ltd., 20‑22 Lindaway Place, Tullamarine, Victoria 3043, Australia, Manager Gary Dawson, email: [email protected]

Moorabbin 61‑3‑9580‑7644 61‑3‑9580‑6267 Aviall Australia Pty. Ltd., Building 115, Northern Avenue, Moorabbin Airport, Moorabbin, Victoria 3194, Rep. Ian Wilson

Perth 61‑8‑9332‑7855 61‑8‑9332‑8858 AviallAustraliaPty.Ltd.,11EagleDrive,126,JandakotAirport,Jandakot,WesternAustralia6164,Rep.StephenBennett

Sydney 61‑2‑9791‑0511 61‑2‑9791‑0102 AviallAustraliaPty.Ltd.,453AIrportAvenue,BankstownAirport,Bankstown,NSW2200Australia,Rep.DavidCrouch

Europe/Africa

Amsterdam 31‑252‑245‑900 31‑252‑245‑970 Aviall,Drachmeweg18,2153PANieuwVennep,Netherlands,RepStefBijvoet

France 33‑32‑250‑0079 33‑32‑250‑0080 Salessupportonly,Rep.CatherineTestart

Italy 39‑06‑808‑3079 39‑06‑807‑8354 Salessupportonly,Rep.JoePiorico

Scandinavia 46‑431‑456570 46‑431‑456572 Salessupportonly,Rep.ChristianBrandi

Aviall – International Customer Service

Page 31: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

31

Location Phone Number Fax Number Address

SouthAfrica

27‑83‑3090‑706 31‑252‑245‑970 Salessupportonly,Rep.TonyMoss

Europe/Africa

Spain 34‑91‑664‑0637 34‑91‑617‑3560 Salessupportonly,Rep.JoseBenayas

United Kingdom

44‑7836‑714‑413 44‑1522‑689‑218 Salessupportonly,TimWhite

Middle East

Israel 972‑4‑629‑4447 972‑4‑629‑1741 Salessupportonly,Rep.HaggaiMazursky

New Zealand

Auckland 64‑9‑275‑0571 64‑9‑275‑6569 AviallNewZealandLimited,P.O.Box73‑055,CyrilKayRoad,AuklandIntl.Airport,Auckland,NewZealand

Aviall – International Customer Service

Page 32: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

32

Notes

Page 33: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

33

M250 FIRST network

Page 34: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham
Page 35: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

35

Rolls‑Royce M250 FIRST network

Page 36: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

36

Facility Location Page

Rolls‑Royce M250 Authorized Support Centers (ASC)

Facility, location and contact information 38

Rolls‑Royce Repair and Overhaul Facilities (RRROF)

Rolls-Royce Brasil SãoPaulo,Brasil 42

Rolls-Royce Engine Services - Oakland, Inc. Oakland,California,U.S.A 44

Authorized Maintenance Repair and Overhaul Centers (AMROC)

AeroMaritime America, Inc. Mesa,Arizona,U.S.A 50

Asia Pacific Aerospace Pty. Ltd. (APA) Queensland, Australia 52

H+S Aviation Ltd. Portsmouth,Hampshire,UK 54

Keystone Turbine Services Coatesville,Pennsylvania,U.S.A 56

Mitsubishi Heavy Industries, Ltd./MESCO Nagoya, Japan 58

Premier Turbines Neosho,Missouri,U.S.A 60

StandardAero Limited Winnipeg, Manitoba, Canada 62

Vector Aerospace Corporation Richmond, British Columbia, Canada 64

Authorized Maintenance Centers (AMC)

AeroMaritime Mediterranean, Ltd. Hal‑Far, Malta 70

Airborne Engines LTD Delta, Canada 72

McTurbine Inc. Corpus Christi, TX 73

National Airways Corporation Pty. Ltd. Germiston,Gauteng,RepublicofSouthAfrica 74

StandardAero (Asia) Pte. Ltd. Singapore 76

Rolls-Royce M250 FIRST network – Index

Page 37: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

37

Facility Location Page

Authorized Military Overhaul Facilities (AMOF)

Air Asia Company, Limited Tainan, Taiwan, Republic of China 84

MTU Aero Engines Munich, Germany 86

Piaggio Aero Industries, S.p.A. FinaleLigure(SV),Italy 88

Samsung Techwin Co., Ltd. Changwon‑City,Korea 90

Authorized Repair Facilities (ARF)

Aero Propulsion Support, Inc. Harrison,Ohio,USA 96

Cadorath Aerospace Inc. Winnipeg, MB, Canada 98

Cadorath Aerospace Lafayette Broussard, Louisiana,USA 100

H-S Tool and Parts, Inc. Richmond, British Columbia, Canada 102

Rolls-Royce M250 FIRST network – Index

Page 38: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

38

Rolls-Royce M250 Authorized Support Centers (ASC)Thefollowingindependently‑ownedfacilitieshavebeenapprovedbyRolls‑RoyceasM250AuthorizedSupportCenters(ASCs),providingCustomerswiththeconvenienceofregionaloperationandmaintenancesupportthroughdirectassociationwithanAuthorizedMaintenanceRepair&OverhaulCenter(AMROC)orAuthorizedMaintenanceCenter(AMC).

Helicopter Service Company - Russia

Association: H+SAviationLimited40/2PrechistenkaStreet,Bld3Moscow119034 RussiaPhone: +7 (499) 270‑5555Fax: +7 (495) 705‑92‑93email: hsc@hsc‑copter.comWebsite: www.hsc‑copter.com.ru/en/

Kazan Aviation Enterprise - Russia

Association: H+SAviationLimited49A.P.LumumbyStreet42061,Kazan,TatarstanRussiaPhone: +7 (843) 2725022Fax: +7 (843) 2724280email: [email protected]: www.kazanavia.com

Servicio Technico Aereo (STAM) - Mexico

Terminal AviacionGeneralHanger10ZonaGAeropuerto Ciudad De MexicoMexico D.F. 15620Phone: +52 55 5133‑1109

StandardAero Limited

33 Allen Dyne RoadWinnipeg, ManitobaCanada, R3H 1A1Phone: +1 (204) 227‑5445Fax: +1 (204) 272‑0093PartSalesCanada: +1(800)701‑8181PartSalesUSA: +1(800)866‑2376email: [email protected]: www.StandardAero.com

Aerostar - Romania

Association: H+SAviationLimited9CondorilorSt.Bacau 600302RomaniaPhone: +0234.575.070email: [email protected]: www.aerostar.ro

Aerosevicios Aveo (AVESA) - Guatemala

Hanger 7, Aeropuerto InternacionalGuatemala City, GuatemalaPhone: 22614439

Helipark - Brasil

AeronauticaFoutunatoGrilenzone417Caradicuiba,Brazil,06333‑230Phone: 5511‑4186‑9599email: [email protected]: www.helipark.com.brBlog: http://blog.helipapo.com.br

Elbit/Cyclone - Israel

Association: AeroMaritime America, Inc.Bar‑Lev Ind. Park, P.O.B. 114Karmiel20100,IsraelPhone: +972‑4‑996‑0833Fax: +972‑4‑9553220email: [email protected]

Eagle Copter - Chile

Aérodroma de ChicureoCamino Guay Guay s/nColina CP 9340000CHILEPhone: +56 (2) 948 3200Fax: +56 (2) 247 8290email: [email protected]: Eaglecopters

Page 39: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

39

RRROFRolls-Royce Repair & Overhaul Facilities

Page 40: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham
Page 41: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

41

Thefollowingcompany‑ownedRolls‑RoyceRepair&OverhaulFacilities (RRROF) provide a full‑range of services to global operators of M250 powered helicopter and fixed‑wing aircraft, including:

• Specializedmajorandcriticalcomponentrepaircapabilities

• Repairandmaintenanceservices

• Completeoverhaulcapabilities

• TotalCare®(FHA)programs

• Unitexchangeofengines,componentsandaccessories

• Warrantyadministration

TheseRolls‑RoyceRepair&OverhaulFacilitiesoperateenginetest cells for diagnostic and acceptance testing, and ensure that

operators around the world are able to keep their M250 fleet active and flying with the minimum of down time.

Rolls-Royce Repair & Overhaul Facilities (RRROF)

Page 42: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

42

Rolls‑Royce Brasil

Rua Dr. Cincinato Braga, 47

São Bernardo do Campo

São Paulo, Brasil CEP 09890-900

Phone: +55 (11) 4390-4800

Fax: +55 (11) 4341-8071

Website: www.rolls-royce.com

Capabilities

Rolls‑Royce Brasil, a subsidiary of Rolls‑Royce plc, is capable of performing repair and overhaul services on all Rolls‑Royce M250 series engines and their accessories, including HMU’s.

In addition to offering comprehensive component repaircapabilities,Rolls‑RoyceBrasilutilizesatestbench which incorporates the latest electronic technology, enabling performance testing on FADEC‑equipped engines.

Product and field support is also available. This includes technical assistance, hands‑on services in the field and

Rolls-Royce Brasil

rental assets (engines, modules and accessories).

Page 43: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

43

Key personnel

Ronny M. BecariniM250 Customer Business Representative

Bill Wozniak

ManagingDirectorG.T.Services

Marcelo Gabarra

DirectorofProduction&Engineering

Bruno Helzel

M250 Customer Business ManagerPhone: +55 (11) 4390 4909Fax: +55 (11) 4390 4898email: bhelzel@rolls‑royce.com.br

Ronny M. Becarini

M250 Customer Business RepresentativePhone: +55 (11) 4390 4859Mobile: +55 (11) 96723 0293Fax: +55 (11) 4390 4898email: rbecarini@rolls‑royce.com.br

Rolls‑Royce Brasil

Primary Rolls‑Royce Regional

Manager: KarimShaaban

Page 44: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

44

Rolls‑Royce Engine Services - Oakland Inc.

7200 Earhart Road

Oakland, CA 94621

Phone: +1 (510) 613-1000

Fax: +1 (510) 639-7625

Website: www.rolls-royce.com

Capabilities

Rolls‑RoyceEngineServices‑OaklandInc.(formerlyNational Airmotive Corporation) is the only Rolls‑Royce owned maintenance repair and overhaul facility based in North America providing support for all models oftheM250family.StrategicallylocatedonOaklandairportpropertyandnearSanFranciscoInternational,Rolls‑RoyceEngineServicesprovidesglobalsupportand offers a comprehensive range of services to M250 operators.Supportservicesintheformoftraining,fieldservice technical and engineering support, tailored maintenance plans and a full complement of rental

andexchangeassetsallowRolls‑RoyceEngineServices‑Oakland to meet any need a M250 operator might have. Rolls‑RoyceEngineServices‑Oaklandisdedicatedtobeing your first choice in M250 support.

Rolls‑Royce Engine Services – Oakland, Inc.

Page 45: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

45

Key personnel

Primary Rolls-Royce Regional Manager: Mike Underwood

Sloane Whelan

VP, General ManagerPhone: +1 (510) 613 1064Mobile: +1 (510) 917 1894

Pritpal (Bilo) Surdhar

VP, Customer BusinessPhone: +1 (510) 613‑1053Mobile: +1 (317) 224‑9702email: pritpal.surdhar@Rolls‑Royce.com

Larry Boettger

Sales&ServicesManagerMobile: +1 (239) 633 2286

Gonzalo Benard

Program ManagerPhone: +1 (510) 613‑1044Mobile: +1 (510) 507‑3172

Gary Lewis

Director of EngineeringPhone: +1 (510) 613‑1080

Bret Rasmussen

M250TechnicalSupport&FieldServicePhone: +1 (510) 615‑5063Mobile: +1 (510) 260‑7574

Rolls-Royce Engine Services – Oakland Inc.

Pritpal (Bilo) Surdhar

Vice President of Customer Business

Page 46: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

46

Notes

Page 47: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

47

AMROCAuthorized Maintenance, Repair and Overhaul Centers

Page 48: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham
Page 49: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

49

The following independently‑owned facilities have been approved byRolls‑RoyceasAuthorizedMaintenanceRepair&OverhaulCenters to provide a full‑range of services to global operators of M250 powered helicopter and fixed‑wing aircraft, including:

• Specializedmajorandcriticalcomponent repair capabilities

• Repairandmaintenanceservices

• Completeoverhaulcapabilities

• TotalCareprograms

• Unitexchangeofengines,componentsandaccessories

• Warrantyadministration

TheseAuthorizedMaintenanceRepair&OverhaulCentersoperatetest cells for diagnostic and acceptance testing and ensure that operators around the world are able to keep their M250 fleet active and flying with minimum down time.

Authorized Maintenance, Repair & Overhaul Centers (AMROC)

Page 50: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

50

AeroMaritime America, Inc.

4927 E. Falcon Drive

Mesa, AZ 85215

Phone: +1 (480) 830-7780

Fax: +1 (480) 830-8988

email: [email protected]

Website: www.aeromarusa.com

Capabilities

every aspect of operation of the Rolls‑Royce M250 engine and its broad application to fixed‑wing and rotary‑wing aircraft.

Complete engine and module overhaul, repair and test capability is available at AeroMaritime America.

Complete component rework and accessory overhaul or repair activity, and full 24/7 service and field support is offered.

AeroMaritime America is an FAA Certificated Repair StationandisapprovedbytheEuropeanAviationSafetyAgency.OurQualityManagementSystemisalsoregisteredunderISO9001‑2000.

Wespecializeintailoredsupportprogramsandindividualizedengineandmodulebuildstandardsbased upon customer requirements.

Engine training classes can be provided through the AeroMaritime group including training at operator sites.

AeroMaritimehasbeenanauthorizedM250distributorand AMROC for over thirty years. The knowledge base of our employees is vast and we are experienced in

AeroMaritime America, Inc.

Page 51: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

51

Key personnel

Julio Ramirez

General ManagerPhone: +1 (480) 830-7780Mobile: +1 (480) 729-0780Fax: +1 (480) 830-8988email: [email protected]

Mike Ivins

250 Program ManagerPhone: +1 (480) 830-7780email: [email protected]

Elisa Sobarzo

Commercial Manager Phone: +1 (480) 830-7780Mobile: +1 (480) 452-4321email: [email protected]

Gary Schlechty

Quality Assurance ManagerPhone: +1 (480) 830-7780email: [email protected]

Mario Iniguez

Production ManagerPhone: +1 (480) 830-7780email: [email protected]

Mike Ivins

M250 Program Manager

Primary Rolls‑Royce Regional Manager: Greg Houston

Danny Miller

Product Support ManagerCentral Regional RepresentativePhone: +1 (214) 293-3464email: [email protected]

Tim Bullis

Southeast Regional RepresentativePhone: +1 (727) 777-2224email: [email protected]

George Adams

Northeast Regional RepresentativePhone: +1 (386) 405-8336email: [email protected]

Sarkis Garabetian

Western Regional RepresentativePhone: +1 (818) 425-3330email: [email protected]

Branch LocationsAeroMaritime C.P.R. Ltd.

Factory 1, Jury Lane, SidleshamWest Sussex, P020 7PX, UKPhone: +44 1243 865772Fax: +44 1243 860890email: [email protected]

AeroMaritime America, Inc.

Nick Geall

General Manageremail: [email protected]

Keith Lewis

Quality Manageremail: [email protected]

Paul Harrison

Engineering Manageremail:[email protected]

ITP Ajalvir

Ctra. Torrejon-Ajalvir, Km 3.5Apartado 11128850 Torrejón de ArdozMadrid - EspañaPhone: +34 91 205 45 00Fax: +34 91 205 46 50email: [email protected]

Page 52: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

52

Asia Pacific Aerospace

15 Chapman Place

Eagle Farm

Queensland 4009

Australia

Phone: +61 (7) 3632 7600

Fax: +61 (7) 3632 7661

email: [email protected]

Asia Pacific Aerospace Pty. Ltd. (APA)

• Sparesandlogisticssupport,and

• Engines, modules and accessories available for rentals, exchanges or outright purchase.

Customer Support ServiceThe world of aviation moves at speed and time‑critical responses impact on the commercial performance of our clients. Our approach is built on proactive customer support, management and above all, a high level of Safety,SkillandService.

APA specialists offer support 365 days a year to serve their customers. APA makes sure customers are optimally supplied with the services, parts and support required to satisfy the customer requirements.

Overview

Asia Pacific Aerospace Pty Ltd (APA) is one of the world’s leading Gas Turbine Maintenance, Repair and Overhaul (MRO) service providers in the Australasia region.

APAisaRolls‑RoyceM250andRR300AuthorizedMaintenance, Repair, and Overhaul Center (AMROC) that offers reliable, customer focused services from our staff of specialised engineers. We offer world‑class Gas Turbine MRO services from urgent AOG to scheduled maintenance programs for the Rolls‑Royce M250 and RR300 series engines

Our gas turbine engine MRO operations is a one‑stop maintenance, overhaul and repair shop for small to medium gas turbine engines complete with;

• 24/7 customer support,

• field support for M250 and RR300 engines

• Two (x2) computer controlled engine test cells, interchangeable between M250 and RR300 series

• Fuel component and accessory repair, testing and overhaul,

• Specialisedweldingandthermalspraypartrestoration,

Page 53: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

53 Primary Rolls-Royce Regional Manager: Matt Cherviakov

Asia Pacific Aerospace Pty. Ltd. (APA)

Key personnel

Steve Mason

Chief Executive OfficerPhone: 61 7 3632 7622email: [email protected]

Terry Brown

Commercial ManagerPhone +61 7 3632 7664email: [email protected]

Brett Ace

Manager Business Development Phone +61 7 3632 7665 email: [email protected]

Peter Faunt

Quality ManagerPhone +61 7 3632 7626email: [email protected]

Engineering and Supply Lee HengChuan

Production ManagerPhone +61 7 3632 7669email: [email protected]

Rory Manley

SupplyChainManagerPhone +61 7 3632 7613email: [email protected]

Amoe Antonio

TechnicalAdministratorSupervisorPhone +61 7 3632 7631email: [email protected]

Sales TeamJames Ditton (Australia)

CustomerSupportManagerPhone +61 (0) 409 691 830email: [email protected]

Andrew Price (Australia)

FieldServiceRepresentativePhone +61 (0) 412 489 373email: [email protected]

Jimmy Wong (Australasia)

Director–MarketingandSalesPhone +61 (0) 411 623 001email: [email protected]

Chow Hoon Keong (Singapore)

Asia‑SalesandMarketingManagerPhone +65 8181 3345email: [email protected]

Owen Walker (New Zealand)

Maintenance ManagerPhone +64 9295 1407email: [email protected]

Branch and Office LocationsSingapore

700, West Camp Road,SeletarAerospacePark#01‑04BusinessAviationComplexSingapore797649Phone +65 6659 6292Fax +65 6659 6292

New Zealand

Harvard Lane,Ardmore Airfield Auckland,NewZealandPhone +64 9295 1407Fax: +64 9296 1728

Website: www.apaero.com.au

Page 54: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

54

H+S Aviation Ltd.

H+S Aviation Ltd.

Airport Service Road

Portsmouth

Hampshire

PO3 5PJ

England

Phone: +44 (0) 2392 304250

Fax: +44 (0) 2392 304240

email: [email protected]

Website: www.bbaaviationero.com

Capabilities

H+SAviationisEurope’slargestturbopropandturboshaft engine overhaul organisation, with the Rolls‑Royce M250 engine having been an integral part of the business since 1971.

H+SAviation’sTeam250isfocusedonproducingahigh quality product that will provide customers with the highest level of reliability and performance at a competitiveprice.Specialisedbuildtechniquesandcomponent repair processes have been developed in‑house to help drive down direct operating costs.

Team 250 offers a comprehensive range of support services on all Rolls‑Royce M250 variants, including all the associated accessories. Team 250 can also offer in‑field support, an extensive pool of rental and exchange engines, modules and accessories, CAA‑approved training programmes, 24/7 AOG support and a same‑dayserviceforminorrepairsandHMI’sthroughitsFASTTRACKUnit.

Page 55: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

55

Key personnel

Allan Noble

Programme Director

Primary Rolls-Royce Regional Manager: SimonKemp

Mark Taylor

Managing Directoremail: [email protected]

Allan Noble

Programme Directoremail: [email protected]

Ken King

Operations Co‑ordinatoremail: [email protected]

Matt Neil

Commercial Co‑ordinatoremail: [email protected]

John Flack

Materials Team Leaderemail: [email protected]

Steve Wiseman

Training Instructoremail: [email protected]

Paul Knight

Technical and Commercial Customer Supportemail: [email protected]

Martin Bush

Technical and Commercial Customer Supportemail: [email protected]

H+S Aviation Ltd.

Dallas Airmotive

900 Nolen Dr.Suite100Grapevine, TX 76051Phone: +1 (214) 956 2527Mobile: +1 (469) 432 1245Manager: GerrySmithemail: [email protected]

Branch Location

Page 56: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

56

Keystone Turbine Services

Corporate Office

885 Fox Chase, Suite 111

Coatesville, PA 19320

Phone: +1 (610) 268-6200

Fax: +1 (484) 786-8680

Website: www.kts-aero.com

Shipping address: Same as corporate address

Keystone Turbine Services

Capabilities

As a gas turbine engine industry leader for over 37 years,KeystoneTurbineServicesunderstandswhatit’slike to own and operate a helicopter.

You deserve the very best in 24/7 service and support for yourM250engine.LetKeystoneTurbineServicesputitsexpertise to work for you.

KeystoneTurbineServicesisafullycertifiedAuthorizedMaintenanceRepair&OverhaulCenter(AMROC)serving the entire Rolls‑Royce M250 series of gas turbine engines. Located in our new, state of the art 40,000 sq. ft. facility across from Chester County Airport in Coatesville, PA, we offer the following advantages:

• FAA/JAARepairStationLicense8MHR895B

• Dedicated customer support

• On‑site non‑destructive testing

• Fully correlated test cell

• Specializedplasmaandwiresprayservices

• Complex machining and welding operations

• Exchange engines, modules and accessories

• Sparepartssupport

• Extensive field service support

• Component balancing

• Rental engine, module and component support

• TotalCare and warranty support

Page 57: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

57

Key personnel

Sales & Support Team

Chuck Hurdleston

SalesManagerPhone: +1 (610) 268‑6200 ext 201Mobile: +1 (610) 909‑6846Fax: +1 (484) 786‑8680email: churdleston@kts‑aero.com

Perry Siler

SalesandSupportManagerPhone: +1 (610) 268‑6200 ext 202Mobile: +1 (386) 679‑6603Fax: +1 (484) 786‑8680email: psiler@kts‑aero.com

Tom Hall

SalesandSupportManagerMobile: +1 (817) 366‑5246Fax: +1 (817)‑237‑7379email: thall@kts‑aero.com

Dan Oppenheim

CustomerService/WarrantyPhone: +1 (610) 268‑6200 ext 301Mobile: +1 (484) 354‑5882Fax: +1 (484) 786‑8680email: doppenheim@kts‑aero.com

John Fraser

Vice President of OperationsPhone: +1 (610) 268‑6200 ext 102Mobile: +1 (610) 883‑2737Fax: +1 (484) 786‑8680email: jfraser@kts‑aero.com

Primary Rolls-Royce Regional Manager: Jim Taylor

Tom Raichle

ProductSupportManagerPhone: +1 (610) 268‑6200 ext 401Mobile: +1 (484) 433‑5641Fax: +1 (484) 786‑8680email: traichle@kts‑aero.com

Tim Walsh

Quality AssurancePhone: +1 (610) 268‑6200 ext 501Mobile: +1 (484) 919‑6208Fax: +1 (484) 786‑8680email: twalsh@kts‑aero.com

Tim Kline

Accessories ManagerPhone: +1 (610) 268‑6200 ext 402Mobile: +1 (484) 886‑7370Fax: +1 (484) 786‑8680email: tkline@kts‑aero.com

Keystone Turbine Services

Page 58: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

58

Mitsubishi Heavy Industries, Ltd.

Nagoya Guidance & Propulsion Systems

Works

1200, Higashitanaka, Komaki-Shi,

Aichi-ken, 485-8561, Japan

Phone: +81-568-79-2418

Fax: +81-568-79-0644

email: [email protected]

Website: www.mhi.co.jp

MHI Aero Engine Service Co., Ltd.

1200, Higasitanka Komaki-shi

485-0826, Japan

Phone: +81-568-78-0300

Fax: +81-568-79-0764

email: [email protected]

Website: www.mhi-aes.co.jp

Mitsubishi Heavy Industries, Ltd.Mitsubishi Heavy Industries, Ltd. (MHI) Nagoya Guidance&PropulsionSystemsWorksisaleadingcompany of the aircraft and aerospace industry in Japan.

MHI’sNagoyaGuidance&PropulsionSystemsWorks,which is located near Nagoya city, provides full service for all military use of Rolls‑Royce M250 engines.

In addition to overhaul and repair of all Rolls‑Royce military engines, modules and accessories, MHI offers other services such as parts support and technical field support.

MHI Aero Engine Service Co.,Ltd.MHIAeroEngineServiceCo.,Ltd.isasubsidiarycompany of Mitsubishi Heavy Industries, Ltd.

MHIAeroEngineServiceislocatedinthesameareaofMHINagoyaGuidance&PropulsionSystemsWorks.

MHIAeroEngineServiceprovidesfullMROservicesforcivil use of Rolls‑Royce M250 engines such as overhaul, repair, parts support, and technical field maintenance.

MHIAeroEngineService,withaspritof“flightsafetyfirst”, contributes to be a reliable company.

Model Mitsubishi Heavy Industries, Ltd.

MHI Aero Engine Service Co., Ltd.

C20 Military Civil

C30 – Civil

C40 – Civil

C47 – Civil

B-17 Military –

Details:

Capabilities

Mitsubishi Heavy Industries, Ltd./MHI Aero Engine Service Co., Ltd.

Page 59: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

59

Mitsubishi Heavy Industries, Ltd. Nagoya Guidance & Propulsion System Works

Primary Rolls-Royce Regional Manager: Chris Ankrom

Toshifumi Miura

Manager,MilitaryEngines&ControlEquipmentBusinessSectionBusiness DepartmentPhone: +81‑568‑79‑2418Fax: +81‑568‑79‑0644email: [email protected]

Hiroshi Ban

ActingManager,MilitaryEngines&ControlEquipmentBusinessSectionBusiness DepartmentPhone: +81‑568‑79‑2418Fax: +81‑568‑79‑0644email: [email protected]

Toshifumi Miura

Manager, Military Engines and Control Equipment BusinessSection

Hiroaki Goto

GeneralManager,SalesandMarketing Department

MHI Aero Engine Service Co., Ltd.

Hiroaki Goto

GeneralManager,SalesandMarketing DepartmentPhone: +81‑568‑78‑0763email: h_goto@e‑mail.ngpsw.mhi.co.jp

Yoshihito Ohashi

General ManagerEngineering DepartmentPhone: +81‑568‑78‑0912email: yoshihito_ohashi@e‑mail.ngpsw.mhi.co.jp

Key personnel

Key personnel

Tomoyoshi Noda

MilitaryEngines&ControlEquipmentBusinessSectionBusiness DepartmentPhone: +81‑568‑79‑2418Fax: +81‑568‑79‑0644 email: [email protected]

Mitsubishi Heavy Industries, Ltd./MHI Aero Engine Service Co., Ltd.

Kenji Kawano

Director&GeneralManager,QualityAssurance Dep.Phone: +81‑568‑78‑1082

Page 60: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

60

Premier Turbines

3551 Doniphan Drive

Neosho, MO 64850-9199

Phone: +1 (417) 455-7700

Toll Free: +1 (800) 742-2630

Fax: +1 (417) 455-7720

After Hours:

+1 (800) 527-5003

Website: www.premierturbines.com

Capabilities

Premier Turbines offers full engine services for the completerangeofRolls‑RoyceM250engines.Servicesinclude overhaul, repair, exchange, performance testing, rework, spare parts, field service and warranty administration.ThecompanyisbothEASAandFAAapproved.PremierTurbinesisISO9001:2000registered.

Premier Turbines has been actively involved in supporting operators in the overhaul and repair of components for turboprop, turboshaft and turbofan engines for the past 30 years. The company supports the M250 with full in‑house rework capabilities and continues to expand its repair development effort.

Premier Turbines provides 24‑hour spares and technical support to Rolls‑Royce M250 operators.

Note: Premier Turbines is a Division of Dallas Airmotive Inc.

Premier Turbines

Page 61: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

61

Key personnel

Jason Giebler

Program Director/General Manager

Primary Rolls-Royce Regional Manager: Ed Gross

Doug Meador

President&CEO,DallasAirmotive

Jason Giebler

Program Director/General Manager,Premier TurbinesPhone: +1 (417) 455‑7822Fax number is: +1 (417) 455‑7720Mobile: +1 (417) 850‑1101email: [email protected]

Willie Harmon

VicePresident,Sales&Marketing,DallasAirmotive

Brian Hatlestad

Program ManagerPhone +1 (417) 455‑7816Mobile: +1 (480) 321‑6840email: [email protected]

Claude Lombardino

Regional Engine Manager ‑ Midwest and SoutheastRegionPhone: +1 (573) 754‑6755Mobile: +1 (214) 755‑5689Fax: +1 (573) 754‑6755email: [email protected]

Vicky Strong

M250CustomerServiceSupervisorPhone: +1 (417) 455‑7703Mobile: +1 (417) 396‑6744email: [email protected]

David Campbell

Regional Engine Manager ‑ Midwest and SouthwestUnitedStatesPhone: +1 (903) 799‑5152Mobile: +1 (214) 668‑0159Fax: +1 (903) 799‑5164email: [email protected]

Scott L. Cochran

Regional Engine Manager ‑ Western RegionPhone: +1 (425) 334‑1776Mobile: +1 (214) 557‑7768Fax: +1 (425) 397‑4786email: [email protected]

Paul Gunlock

Manager ‑ Quality/EngineeringPhone: +1 (417) 455‑7835Mobile: +1 (214) 882‑1434email: [email protected]

Premier Turbines

Scott Livingston

Regional Engine Manager ‑ Western and SouthwesternRegionMobile: +1 (417) 291‑1459email: [email protected]

Justin Snyder

Regional Engine Manager ‑ Eastern RegionMobile: +1 (417) 291‑1732email: [email protected]

Branch LocationsDayton Branch

3530 Hangar Drive, Bld. 3AVandalia, OH 45377Phone: +1 (937) 890‑8276Fax: +1 (937) 890‑8456Manager: JeffStrachanemail: [email protected]

Phoenix Branch

21625N.CentralAve,Suite104Phoenix,AZ85024Deer Valley AirportPhone: +1 (480) 905‑8788Fax: +1 (480) 905‑8786Manager: KevinBangemail: [email protected]

Page 62: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

62

StandardAero Limited

33 Allen Dyne Road

Winnipeg, Manitoba

Canada, R3H 1A1

24 HOUR CUSTOMER SUPPORT:

Phone: +1 (204) 227-5445

Fax: +1 (204) 272-0093

Part Sales Canada: +1 (800) 701-8181

Part Sales USA: +1 (800) 866-2376

email: [email protected]

Website: www.StandardAero.com

Capabilities

StandardAeroprovidesindustry‑leadingcustomerservice and optimal engineering solutions to meet your M250repairandoverhaulneeds.Since1967,wehavebeen building better engines as the world’s largest AuthorizedMaintenance,RepairandOverhaulCenter(AMROC). With this history and experience comes understanding the requirements to owning, operating, maintaining a helicopter, and becoming the best. That iswhyStandardAeroisthetrustedservicepartner.

A Commitment to Customer SatisfactionAsamultipleyearrecipientoftheRolls‑RoyceFIRSTNetwork’sCustomerSatisfactionaward,StandardAerooffers the highest levels of workmanship, work progress communication, timeliness of delivery, invoicing accuracy, and issue resolution. Our global network of service centers and customer service professionals contribute to our first‑class rating of 99% on a customer’s likelihood to recommend our services.

Engine OptimizationOur innovative engineering capabilities have allowed us to develop the Custom Build and Optimum Build Engine. These build procedures provide increased shaft horsepower margins, cooler operating temperatures, reduced heat distress, and less fuel consumption that areappropriateforyourmission.Simplyput,weprovidean optimal engine for your best results.

StandardAero. The Best is Only the

Beginning.

StandardAero Limited

Page 63: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

63

Key personnel

Primary Rolls-Royce Regional Manager: Dave Rollins

Manny Atwal

Vice President Helicopter ProgramsPhone: +1 (204) 318‑7241Mobile: +1 (204) 955‑3043email: [email protected]

Brian Hughes

DirectorofSales&MarketingPhone: +1 (204) 318‑7544Mobile: +1 (204) 291‑0502email: [email protected]

Cory Waldmo

DirectorCustomerService&ProgramsPhone: +1 (204) 318‑7213Mobile: +1 (204) 294‑1281email: [email protected]

Chad Kaatz

Director of EngineeringPhone: +1 (204) 318‑7075Mobile: +1 (204) 292‑1635E‑mail: [email protected]

Manny Atwal

Vice‑PresidentHelicopter Programs

Rick Magne

DirectorOperations&ServiceCentersPhone: +1 (204) 318‑7461Mobile: +1 (204) 794‑5279email: [email protected]

Bryn Hyra

Business DevelopmentPhone: +1 (204) 318‑7539Mobile: +1 (204) 996‑3144email: [email protected]

StandardAero (Australia)

Matt Davis

GeneralManager‑SydneyPhone: +61‑2‑8707‑0015Mobile: +61‑4‑1724‑0255email: [email protected]

Stuart McIntyre

RegionalSalesManagerPhone: +61‑2‑8707‑0003Mobile: +61‑4‑1704‑5868email: [email protected]

Nia Juel

CustomerServiceRepresentativePhone: +61‑2‑8707‑0012Mobile: +61‑4‑1724‑0502email: [email protected]

Paul Gatt

Manager OperationsPhone: +61‑2‑8707‑0005Mobile: +61‑4‑0885‑5047email: [email protected]:3SirThomasMitchellRd.ChesterHill,NSW,2162AustraliaMailing Address:P.O. Box 530Villawood,NSW,2163Australia

Service Center locations

Concord Service Center

6865 Belt RoadConcord, NC 28025Phone: +1 (704) 720‑7480Fax: +1 (704) 720‑7499Toll Free: +1 (800) 766‑2376

Jason Hays

ManagerConcordServiceCenterPhone: +1 (704) 720‑7480Mobile: +1 (704) 425‑8903email: [email protected]

Montreal Service Center

10664 Cote‑de‑Liesse RoadLachine, PQ H8T 1A5Phone: +1 (514) 631‑9650Fax: +1 (514) 636‑0270

Ron Geall

ManagerMontrealServiceCenterPhone: +1 (514) 631‑9650Mobile: +1 (514) 914‑1068email: [email protected]

Vancouver Service Center

130‑6080 Russ Baker WayRichmond, BC V7B 1B4Phone: +1 (604) 273‑6040Fax: +1 (604) 273‑2953

Al Nixon

ManagerVancouverServiceCenterPhone: +1 (604) 273‑6040Mobile: +1 (604) 970‑3880email: [email protected]

StandardAero Limited

Page 64: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

64

Vector Aerospace Corporation - Helicopter Services

4551 Agar Drive

Richmond, British Columbia

Canada V7B-1A4

Phone: +1 (604) 276-7600

Fax: +1 (604) 276-7675

Toll Free: +1 (888) 729-2276

Website: www.vectoraerospace.com

Capabilities

CapabilitiescomplementingVectorHelicopterServices’best‑in‑class engine services include: maintenance, repair and overhaul of dynamic components, airframe/structures repair, full‑service avionics, as well as an experienced engineering department. Vector’s in‑house dynamic components test cell capability further enhances its OEM‑approved programs and services.

Based in Richmond, British Columbia, Canada, Vector AerospaceHelicopterServices–NorthAmericaisrecognizedasoneofBritishColumbia’stopexporters,andasanindustry‑recognized“employerofchoice”,with state‑of‑the‑art facilities located throughout CanadaandtheUnitedStates.

VectorAerospaceHelicopterServices–NorthAmericahas been a Transport Canada / FAA / JA approved facility for more than 25 years; providing complete overhaul, maintenance, repair, modifications and testing of the Rolls‑RoyceM250SeriesI,II,III,&IVengines.

VectorHelicopterServices’abilitytosupporttheM250engine has been developed over many years. In‑house capabilities at the Richmond – British Columbia and Dallas – Texas facilities include complete overhaul of engines, modules, accessories, field maintenance as well as testing.

With 95 percent of all repair procedures performed in‑house, Vector effectively controls turn times, and thereby lowers customer direct operating costs. Vector’s extensive Rolls‑Royce exchange and rental program, coupled with a custom overhaul and repair program and administration service for warranty claims and FleetManagement,positionsVectorHelicopterServicesas the value‑leader within the MRO industry.

Vector Aerospace Corporation - Helicopter Services

Page 65: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

65

Key personnelPaul Cockell

PresidentPhone: +1 (604) 276‑7511email: [email protected]

Chris McDowell

VPSales&MarketingPhone: +1 (604) 640‑7547email: [email protected]

Steve Walford

VicePresidentCustomerServicePhone: +1 (604) 276‑7518email:[email protected]

Mike Lajeunesse

M250 Program ManagerPhone: +1 (604) 276‑7564email: [email protected]

Mike Lajeunesse

M250 Program Manager

Primary Rolls-Royce Regional Manager: KevinGriggs

Sales personnelEric Hicks

Director,Engine&ComponentSalesPhone: +1 (604) 276‑7674Fax: +1 (604) 276‑7667Mobile: +1 (604) 561‑9462email: [email protected]

Darcy McAlpine

Western Canada/AlaskaPhone: +1 (604) 276‑7605Fax: +1 (604) 276‑7667Mobile: +1 (604) 340‑2429email: [email protected]

Paul Hagen

EasternCanada/NortheastUSAPhone: +1 (613) 347‑1035Fax: +1 (613) 347‑1036Mobile: +1 (613) 293‑3637email: [email protected]

Scott McEwen

SouthernUSAPhone: +1 (214) 222‑8483Fax: +1 (214) 222‑8803Mobile: +1 (214) 914‑7855email: [email protected]

Marty Russo

WesternUSAPhone: +1 (520) 384‑2773Fax: +1 (520) 384‑2778Mobile: +1 (360) 901‑0999email: [email protected]

Brian Thistle

Government ProgramsPhone: +1 (604) 276‑7538Fax +1 (604) 276‑7667Mobile +1 (604) 340‑5141email: [email protected]

Vector Aerospace Corporation - Helicopter Services

Mike Mahoney

Dallas, TexasPhone: +1 (817) 416‑7926Fax: +1 (817) 421‑2706 Mobile: +1 (469) 358‑3262email: [email protected]

Branch Locations

Grapevine, Texas600 East Dallas RoadSuite400Grapevine, TX 76051Gosport,HampshireUKFleetlands, Fareham Rd.Bldg 110, Door 2Gosport,Hampshire,UKP0130AAwww.vectorerospace.com

Page 66: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

66

Notes

Page 67: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

67

AMC Authorized Maintenance Centers

Page 68: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham
Page 69: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

69

The following independently‑owned facilities have been approved byRolls‑RoyceasAuthorizedMaintenanceCenters(AMC)toprovidea full‑range of services to global operators of M250 powered helicopter and fixed‑wing aircraft, including:

• Repairandmaintenanceservices

• Completeoverhaulcapabilities

• TotalCareprograms

• Unitexchangeofengines,componentsandaccessories

• Basicbookandminorcomponentrepaircapabilities

• Warrantyadministration

TheseAuthorizedMaintenanceCentersoperateenginetestcells

for diagnostic and acceptance testing, and ensure that operators around the world are able to keep their M250 fleet active and flying with the minimum of down time.

Authorized Maintenance Centers (AMC)

Page 70: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

70

AeroMaritime Mediterranean Ltd.

7, Industrial Estate

Hal-Far, BBG 3000

Malta

Phone: +356-21651778

AOG Mobile: +356-99432621

Fax: +356-21651782

email: [email protected]

Website www.aeromaritime.com

Capabilities

Aeromaritime Mediterranean Ltd. established in Malta in 1979, is one of the leading repair and overhaul facility strategically located in the Mediterranean between Europe, North Africa and the Middle East.

The company is a group member of Industria de Turbo Propulsores,S.A.(ITPGroup)

Over the years Aeromaritime Mediterranean Ltd. has built its reputation through its exceptionally experienced workforce, providing quality service, on‑time performance and competitive rates to numerous satisfied customers.

AeroMaritime Mediterranean, Ltd.

We offer the following services and support for all of your M250 Engine requirements.

• CompleteOverhaulRepairandTestcapabilitiesforAllM250SeriesEngines

• CorrelatedTestCellfacilitiestoensureallcustomersrequirements

• 24‑HourAOGSupport

• OvertheCounterSaleofParts

• ProfessionalTechnicalSupportbyourexperiencedengineers

• OnSiteFieldSupportbyexperttechnicians

• Extensiverentalandunitexchangeofengines,modules, components and accessories

• Part147andApprovedRolls‑RoyceM250 Engine Training

• TotalCareandWarrantyAdministration

Page 71: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

71

Key personnel

Mario Mazzola

Managing Directoremail: [email protected]

Michael Hudson

Business&CustomerSupportManageremail: [email protected]

Neilson Pulis

Technical Manageremail: [email protected]

Mario Mazzola

Managing Director

Primary Rolls-Royce Regional Manager: SimonKemp

AeroMaritime Mediterranean, Ltd.

Anneke Grixti

Logistics Manageremail: [email protected]

Joe Pace

WorkShopManageremail: [email protected]

Silvana Calleja

Sales&MarketingCommercialManageremail: [email protected]

Page 72: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

72

Airborne Engines Ltd.

7762 Progress Way

Delta, BC V4G 1A4

Phone: +1 (604) 244-1668

Fax: +1 (604) 244-1787

Website: www.airborneengines.com

Capabilities

AirborneEnginesLtd.(AEL)isafullycertifiedAuthorizedMaintenance Centre (AMC) serving the entire Rolls‑Royce M250 series of gas turbine engines; we are EASAandISOcertified.AELislocatedinastateoftheart, 32,000 sq. ft. facility less than 30 minutes from Vancouver International Airport in Delta, BC.

AEL began operations in 1991 in a small leased warehouse in Richmond, BC. There, AEL began providing the aviation industry with gas turbine repair and overhaul services, with a focus on the Rolls‑Royce M250 series engines.

Sincethen,AELhasgonefromoneleasedunittothree,and moving operations in 2009 from Richmond to Delta.

Our current location provides all of the required space and equipment to continue servicing the Rolls‑Royce M250 series engines to AMC standards.

Airborne Engines LTD

Some of AEL’s advantages include:• Full service rework shop

• Precision CNC machining, turning and grinding

• Plasma and flame spray repair

• Conventional GTAW welding and spot welding

• Parts sales

• 24/7 field service support

• Rental modules and engines

• Test cell

• NDT servicing – MPI, FPI and ultrasonic inspections

Page 73: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

73

Rob Ruck

PresidentAEL&PresidentandCOOM‑InternationalPhone: +1 (703) 448‑4400 x120email: [email protected]

Colin Bartole

Vice President and General ManagerPhone: +1 (604) 244‑1668 x2022email: [email protected]

Diane Jansen

COO and CFOPhone: +1 (604) 244‑1668 x2024email: [email protected]

Mark Clancy

Business Development RepresentativePhone: +1 (763) 218‑2000email: [email protected]

Ming Cheung

Vice President and DOMPhone: +1 (604) 244‑1668email: [email protected]

Colin Bartole

Vice President and General Manager

Diane Jansen

COO and CFO

Primary Rolls‑Royce Regional Manager:KevinGriggs

Key personnel

Airborne Engines LTD

Page 74: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

74

McTurbine Inc.

an Affiliate of Bell Helicopter Textron Inc.

401 Junior Beck Drive

Corpus Christi, Texas 78405

Phone: +1 (361) 851-1290

Toll Free: +1 (888) 874-5884

Fax: +1 (361) 851-9322

Website: www.mcturbine.com

CapabilitiesMcTurbine, Inc. is known as an aerospace industry leader with 20 years of experience in the maintenance, repair, and overhaul of helicopter turbine engines and fuel controls, including the Rolls‑Royce M250 series II and IV engines and their accessories.

AtMcTurbine,ourspecializedmechanicstakeownership of the engine maintenance requirements from the moment the engine is received. Through disassembly, parts, cleaning, Non‑Destructive Testing (NDT), and detailed inspection, they perform a detailed and comprehensive analysis on the state of the engine.

Upon reassembly, the engine is tested on‑site in our state‑of‑the‑art engine test cell, which provides the capability to evaluate the overhauled and repaired engines.

Capabilities also include product and field support world‑wide, including technical assistance, over the counter parts sales, on‑site field service, and rental assets (engines, modules, and accessories).

McTurbine Inc.

Page 75: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

75

Key personnel

William Patterson

General ManagerPhone: +1 (361) 851‑1290email: [email protected]

Michael Spears

Rolls Royce M250 Program ManagerPhone: +1 (361) 851‑1290, ext 70122Mobile: +1 (361) 673‑1559Fax: +1 (361) 851‑9322email: [email protected]

Andrea Satterfield

Contracts/Material LogisticPhone: +1 (361) 687‑0106email: [email protected]

Primary Rolls-Royce Regional Manager: Pat Mallory

McTurbine Inc.

William Patterson

General Manager

Sean McCracken

CustomerSupportSpecialistPhone: +1 (361) 687‑0135email: [email protected]

Jennifer Groza

MarketingSupportCoordinatorPhone: +1 (361) 687‑0117email; [email protected]

Page 76: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

76

National Airways Corporation Pty. Ltd.

P.O. Box 18016

Rand Airport

Germiston 1419

Gauteng

South Africa

Phone: +27-11-345-2535

Fax: +27-11-827-5049

Website: www.nac.co.za

Capabilities

From its main facility at Rand Airport, Gemiston, National Airways Corporation provides full maintenance services for Rolls‑Royce M250 engines, including overhaul, repair, spare parts, accessory overhaul, field service, warranty administration, technical publications and 24‑hour service.

National Airways also offers new engines and modules, rental and exchange engines, modules and accessories.

National Airways Corporation Pty. Ltd.

Page 77: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

77

Key personnel

Martin Banner

Chief Executive Officeremail: [email protected]

Redmond Fowle

Executive Directoremail: [email protected]

Marcus Post

Technical ManagerMobile: +27 083 454 7019email: [email protected]

Lindie O’Reilly

Administration ManagerMobile: +27 082 457 9806email: [email protected]

Robert Zwane

Storesemail: [email protected]

Marcus Post

Technical Manager

Primary Rolls-Royce Regional Manager: SimonKemp

National Airways Corporation Pty. Ltd.

Geographical address(for shipping)

Hangar 39Rand AirportGermiston 1419RepublicofSouthAfrica

Page 78: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

78

StandardAero (Asia) Pte. Ltd.

No. 8 Seletar Aerospace Link

Singapore, 797573

Phone: +(65) 6586-8400

Fax: +(65) 6542-5224

email: [email protected]

Website: www.StandardAero.com

Overview

StandardAero.TheBestisOnlytheBeginning.StandardAero(Asia)PteltdhasthestateoftheartfacilityattheSingaporeSeletarAerospacePark,isaleader with over 40 years in the maintenance, repair and overhaul for the M250 engine. As the region’s largest Authorised Maintenance Center (AMC), we understand the requirement of owning, operating, maintaining a helicopter and becoming the best. That is whyStandardAeroisthetrustedservicepartner.

A Commitment to Customer satisfactionAsamultipleyearrecipientoftheRollsRoyceFIRSTNetwork’sCustomerSatisfactionaward,StandardAerooffers the highest levels of workmanship, work progress communication, timeliness of delivery, invoicing accuracy, and issue resolution. Our global network of service centers and customer service professionals contribute to our first‑class rating of 98% on a customer’s likelihood to recommend our services.

CapabilitiesOur extensive capabilities for the M250 Engine include Complete Overhaul, Repair and Testing facility, Correlated Test Cell in compliance with Rolls‑Royce to meet customer’s requirements, Professional Technical Support,24/7AOGSupport,Largepoolofrentalandunit exchange of engines, modules, components and accessories, Approved Rolls‑Royce M250 Engine TrainingandOn‑siteFieldSupportbymostexperiencedtechnicians.

StandardAero (Asia) Pte. Ltd.

Page 79: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

79

Key personnel

Raghunath Reddy

General Manager

Primary Rolls‑Royce Regional Manager: Jia Fei

Raghunath Reddy

General ManagerPhone: +65 6586 8438Cell: +65 9451 9674email: [email protected]

Alan Tan

Finance ManagerPhone: +65 6586 8402Mobile: +65 9799 8348email: [email protected]

StandardAero (Asia) Pte. Ltd

Kannan Ramanathan

ManagerCustomerServicePhone: +65 6586 8443Mobile: +65 9751 9792email: [email protected]

Low Keow Keong

RegionalSalesManagerPhone: +65 6586 8428Mobile: +65 9793 8331email: [email protected]

Page 80: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

80

Notes

Page 81: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

81

AMOF Authorized Military Overhaul Facilities

Page 82: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham
Page 83: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

83

The following independently‑owned facilities have been approvedbyRolls‑RoyceasAuthorizedMilitaryOverhaulFacilities (AMOF) to provide a full‑range of services to indigenous military and para‑military operators of M250 powered helicopter and fixed‑wing aircraft, including:

• Repairandmaintenanceservices

• Completeoverhaulcapabilities

• TotalCareprograms

• Unitexchangeofengines,componentsandaccessories

• Warrantyadministration

TheseAuthorizedMilitaryOverhaulFacilitiesoperateenginetest cells for diagnostic and acceptance testing, and ensure that local operators are able to keep their M250 fleet active and flying with the minimum of down time.

Authorized Military Overhaul Facilties (AMOF)

Page 84: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

84

Air Asia Company, Limited

No.1050, Jichang Rd.

Rende Dist., Tainan City 71755, Taiwan, R.O.C.

Phone: +886 6-268-1911

(Marketing)

Fax: +886 6-601-0606

(Marketing)

Fax: +886 6-290-3965

(Supply)

Website: www.airasia.com.tw

Capabilities

Air Asia is capable of complete overhaul/repair and test of Rolls‑Royce M250 series I, II, III and IV engines and modules.

We also offer overhaul/repair services for and bench testing of Rolls‑Royce M250 accessories, including:

• Fuel control units

• Power turbine governors

• Fuel pump

• Bleed valve

• Fuelnozzle

• Anti‑icing valve

Air Asia provides spare parts and customer support services, including customer training.

Air Asia Company, Limited

Page 85: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

85

Key personnel

Mike L.C. Lan

Presidentemail: [email protected]

K.E. Chao

Vice President Maintenance (Acting)email: [email protected]

Glenn C.L. Lee

Vice President Administration (Acting)email: [email protected]

C.Y. Liu

DirectorAccounting&FinancialPlanning email: [email protected]

Larry C.Y. Liao

DirectorMaterialSupplyemail: [email protected]

K.E. Chao

Vice President Maintenance (Acting)

Anthony J. C. Tsui

Director Marketing (Acting)email: [email protected]

W.T. Lin

Director Engineering Researchemail: [email protected]

H.H. Chang-Chien

Director Quality Controlemail: [email protected]

Chris M.A. Wang

DirectorEngine&ComponentShops(Acting)email: [email protected]

Gary H.C. Chen

Manager Powerplant email: [email protected]

Primary Rolls-Royce Regional Manager: Chris Ankrom

Daniel C.K. Tang

ManagerEngineeringEngine&Componentemail: [email protected]

C.C. Lin

EngineerEngineeringEngine&Componentemail: [email protected]

Air Asia Company, Limited

Page 86: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

86

MTU Aero Engines AG

Attn: Dept. PMLH

Dachauer Strasse 665

D-80995 München

Phone: +49 89 1489 0

Fax: +49 89 1489 95364

Website: www.mtu.de

Capabilities

MTU Aero Engines was formed in 1969 through the merger of several well‑known German aero engine companies and has among other programs more than 25 years of knowledge in manufacturing parts for German military version of Rolls‑Royce M250 engines. MTU also has extensive experience in providing engine maintenance and complete overhaul service for military applications of these engines.

Modifications with respect to customer inspections, as well as an exchange program for modules and accessories, are available on request.

MTU’s M250 capabilities include a qualified engine test bed, service engineering, technical assistance and customer training at the company’s Munich location or at the customer’s premises. All these services are offered to the highest standard of engine technology.

We answer your call 24 hours a day!

MTU Aero Engines

Page 87: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

87

Key personnel

Customer Support and Sales:

Bernd Kramer

Program Mgmt and Inservice SupportPhone: +49 (0) 89 1489‑9016Fax: +49 (0) 89 1489‑95364email: [email protected]

Primary Rolls-Royce Regional Manager: SimonKemp

Technical Support:

Bernd Müller

ServiceEngineerPhone: +49 (0) 89 1489‑3053Fax: +49 (0) 89 1489‑99504 email: [email protected]

Andreas Lutz

ServiceEngineerPhone: +49 (0) 89 1489‑3055Fax: +49 (0) 89 1489‑95375email: [email protected]

MTU Aero Engines

Page 88: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

88

Piaggio Aero Industries, S.p.A.

Via Rinaldo Piaggio, 3

17024 Finale Ligure (SV), Italy

Phone: 010/64881

Fax: 019/690959

Website: www.piaggioaero.com

Capabilities

RinaldoPiaggioS.p.AwasfoundedinGenoain1884,fitting out ocean liners and manufacturing rolling stock for the developing railway infrastructure. The manufacture of aircraft and aero‑ engines commenced in 1915 and 1925, respectively.

In the 1960s and ‘70s Piaggio began manufacturing and servicing turboshafts, turboprops and jet engines under license from Rolls‑Royce and Lycoming. This activity has subsequently been expanded into a significant proportion of the company’s current business.

Piaggio Aero currently performs maintenance, repair and overhaul operations on jet, turboshaft and turbopropenginesunderlicencefromRolls‑Royce(UK)andHoneywell(USA);PiaggioAeroalsomanufacturesenginepartsforPratt&WhitneyU.S.,Pratt&WhitneyCanada, Rolls‑Royce, Honeywell and Microturbo.

Piaggio Aero Industries designs, develops, constructs and maintains aircraft, engines and aircraft structural components.

The P180 Avanti II three‑lifting‑surface pusher‑propeller turboprop business aircraft is Piaggio Aero’s flagship product.

The Company has five operating bases: Rome (Registered Office), Genoa (Corporate Headquarters), Finale Ligure, Naples, and West Palm Beach, Florida (Piaggio America Inc.).

Piaggio Aero Industries was established in November 1998 when a group of shareholders acquired the assets of the aerospace business formerly known as Rinaldo PiaggioS.p.A.

Piaggio Aero Industries, S.p.A.

Page 89: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

89

Key personnel

Giovanni Tomassini

Chief Operating OfficerPhone: +39 010 6488 64Fax: +39 019 690959email: [email protected]

Frida Buttari

Engines MROBusiness Unit ManagerPhone: +39 010 6488 013Fax: +39 010 6488 623email: [email protected]

Emilio Gravano

ResponsibleforM250ServiceEngineeringPhone: +39 010 6488 370Fax: +39 010 6488 623email: [email protected]

Roberto Morchio

Responsible for M250 ProductSupport&TrainingPhone: +39 010 6488 598Fax: +39 010 6488 623email: [email protected]

Giuliano Felten

Commercial DirectorPhone: +39 010 6481 346Fax: +39 010 6481 309email: [email protected]

Massimo Del Mastro

Engines MROSalesManagerPhone: +39 010 6488 337Fax: +39 010 6488 484email: [email protected]

Erio Grigioni

M250SalesPhone: +39 010 6488 377Fax: +39 010 6488 484email: [email protected]

Pasquale Gandolfo

Quality DirectorPhone: +39 010 6488 433Fax: +39 010 6488 591email: [email protected]

Primary Rolls-Royce Regional Manager: SimonKemp

Piaggio Aero Industries, S.p.A.

Page 90: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

90

Samsung Techwin Co., Ltd.

No. 2 Plant

28 sungju-dong, Kyungnam

Changwon-City

Korea 642-717

Samsung Techwin Co. Ltd.

701, Sampyeong-dong, Bundang-gu

Seongnam-St, Gyeonggt-do 463- 400, Korea

Website: www.samsungtechwin.com

Capabilities

SamsungTechwinhasprovidedM250/T63/T703repairand overhaul services since 1979. Our capabilities include complete in‑house engine/module overhaul, engine modification, component repair, accessory bench test and repair, application of CEBs, spare part provisioning and technical support/consultation.

SamsungTechwinisanapprovedM250RepairStationaccreditedbytheFAAandKoreaCivilAviationBureau,andisISO9001certified.

With its accumulated experience and proven capabilities,Samsunghasprovidedworld‑classmaintenance service to various customers in the world.

M250operatorscandependonSamsungtosatisfyanyrepair service required and benefit from the wide range of outstanding services provided.

Samsung Techwin Co., Ltd.

Page 91: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

91

Key personnel

Primary Rolls-Royce Regional Manager: Chris Ankrom

Marketing office:

Kyupyo Hong

SeniorManagerEngineServicesPhone: +82 2 3467 7572Fax: +82 2 3467 7520email: [email protected]

Jinhyung Park

SeniorManagerPhone:+82 070 7147 4092Fax: +82 031 8018 3731email: [email protected]

Injun Choi

Contract ManagementPhone: +82 070 7147 4312Mobile: +82 010 5019 9668email: [email protected]

Engineering Department:

S.G. Kim

General ManagerProduction EngineeringPhone: +82 55 260 2527Fax: +82 55 260 2350email: [email protected]

Quality:

O. N. Lee

General ManagerQuality AssurancePhone: +82 55 260 2450Fax: +82 55 260 2387email: [email protected]

Customer Support:

Y. T. Kim

General ManagerCustomerSupportPhone: +82 02 7147 4312Fax: +82 55 260 2359email: [email protected]

Branch Location

Samsung Techwin R&D Center

701Sampyeong‑dongBundang‑guSeongnam‑siGyeonggi‑doKorea463‑400

Samsung Techwin Co., Ltd.

Page 92: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

92

Notes

Page 93: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

93

ARF Authorized Repair Facilities

Page 94: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham
Page 95: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

95

The following independently‑owned facilities

havebeenapprovedbyRolls‑RoyceasAuthorized

Repair Facilities (ARF) for the overhaul and repair

of specific Rolls‑Royce M250 detailed piece parts.

Authorized Repair Facilities (ARF)

Page 96: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

96

Aero Propulsion Support, Inc.

108 May Drive, Suite A

Harrison, OH 45030

Phone: +1 (513) 367-9452

Fax: +1 (513) 367-7930

Website: www.aeropropulsion.com

FAA Repair Station #YULR908L

EASA.145.5233

Capabilities

AeroPropulsionSupport,Inc.isafullycertifiedFAA/JAArepair station for repair and overhaul of M250 Engine components, both civilian and military. The many skilled professionals at Aero perform numerous production repair processes as well as a dedicated repair development group. The 25,000 square foot facility located in Harrison, Ohio, is about 20 minutes from the GreaterCincinnati‑NorthernKentuckyInternationalAirport and 2 hours from the Rolls‑Royce facility in Indianapolis.

Services & Processes• Many parts in stock for exchange

• Conventional GTAW Welding, spotwelding, and (plasma) dabber welding.

• DERapprovedbrazerepairsandhightemperaturealuminide coatings.

• VacuumandAtmosphereBrazingandHeatTreating

• Electron Beam (EB) Welding

• ThermalSpray,AbradableCoatingsandAlSeal

• Chrome and electroless nickel plating

• Conventional Machining, turning, milling and grinding.

• Non‑Conventional Machining plunge and wire EDM.

• FAA DER Repair Development

• Full Metrology lab

• Airflow Testing from .025” to 36” square inches

• Liquid Penetrant Inspection

• QualityControlSystem:AS9100B/ISO9001:2000

Aero Propulsion Support, Inc.

Page 97: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

97

Key personnel

Allan Slattery

President / Chief Operating Officer

Primary Rolls-Royce Regional Manager: Ed Gross

Allan Slattery

President / Chief Operating Officeremail: [email protected]

Rose DiSalvo-Slattery

Vice Presidentemail: [email protected]

Jorene Bills

Purchasing Leaderemail: [email protected]

Karen Sparks

CustomerServiceManageremail: [email protected]

Michelle Philpot

Accountingemail: [email protected]

Ernie Spencer

Production Manageremail: [email protected]

Hannah Pomales

Quality Manageremail: [email protected]

Aero Propulsion Support, Inc.

Page 98: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

98

Cadorath Aerospace Inc.

2070 Logan Avenue

Winnipeg, MB, Canada

R2R 0H9

Phone: +1 (800) 665-7449

+1 (204) 633-9420

Fax: +1 (204) 633-7101

email: [email protected]

Website: www.cadorath.com

Capabilities

CadorathAerospaceisaDOT86‑91,EASA145,ISO9001‑2008, Controlled Goods certified Rolls‑Royce M250 AuthorizedRepairFacilitywitha 60,000+Sq.ft.climatecontrolledworkshop,locatedinWinnipeg, Canada.

ServicingtheM250familyofoperatorsandengineshops for over 20 years, Cadorath’s staff is trained and trusted to help their customers reduce costs and increase productivity and are ready to respond to ever‑changing customer and regulatory demands.

Cadorath’s extensive offering of in‑house processes:

• Repairdevelopment

• NDTliquidpenetrantandMPI

• GTAWwelding

• ConventionalandCNCmachining

• Fullpaintingcapabilities

• Plasma,thermal,HVOFandwirespraycoatings

• Inhouseplatingprocessesincluding:

• HardChromeplating

• Sulphamatenickel

• Electrolessnickel

• Silver

• Copper

• Cadmiumandmore

• Extensiveexchangepool

• QuickturncenterforAOGandrushitems!

For the highest level of integrity, solutions and satisfaction, contact Cadorath today.

Cadorath Aerospace

Page 99: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

99

Key personnel

David R. Haines

SeniorVicePresident

Primary Rolls-Royce Regional Manager: Dave Rollins

David R. Haines

SeniorVicePresidentPhone: +1 (204) 633‑9420Mobile: +1 (204) 291‑3362FAX: +1 (204) 633‑7101email: [email protected]

Gord T. Mitchell

Operations Manageremail: [email protected]

Chris Jones

Director of Quality Assuranceemail: [email protected]

Leigh Hoffman

Customer Care Manageremail: [email protected]

Joe Wilson

SalesManageremail: [email protected]

Roy Hartfiel

Director of Business Developmentemail: [email protected]

Johnny Sutherland

Business Development/Director of Marketing/Web Developmentemail: [email protected]

Cadorath Aerospace

Page 100: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

100

Cadorath Aerospace Lafayette

210 Stanton Street

Broussard, LA 70518

Phone: +1 (877) 680-0220

+1 (337) 837-5505

Fax: +1 (337) 837-5581

Website: www.cadorath.com

Capabilities

StrategicallylocatedintheGulfofMexicoregion,Cadorath Aerospace Lafayette is an FAA‑04YR3024 approvedRolls‑RoyceM250AuthorizedRepairFacility.Cadorath’s staff is trained and trusted to help their customers reduce costs and increase productivity and are ready to respond to ever‑changing customer and regulatory demands.

Cadorath’s extensive offering of in‑house processes:

• Conventional machining

• CNC machining

• GTAW welding

• Turbinenozzleflowandadjust

• Plasma and thermal coatings

• Vacuumfurnacebrazing

• NDT inspection ‑ Liquid Penetrant ‑ Ultrasonic

• Extensive exchange pool

QuickturncenterforAOGandrushitems!

For the highest level of integrity, solutions and satisfaction, contact Cadorath today.

Cadorath Aerospace Lafayette

Page 101: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

101

Key personnel

David Menard

General Manager

Primary Rolls‑Royce Regional Manager: Carl Landriault

David Menard

General Manageremail : [email protected]

Susan Menard

Customer Careemail: [email protected]

Chris Jones

Director of Quality Assuranceemail: [email protected]

Joe Wilson

SalesManageremail: [email protected]

Mike Bashlor

Director of Bell Programsemail: [email protected]

Cadorath Aerospace Lafayette

Page 102: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

102

H-S Tool and Parts, Inc.

#140 - 2560 Simpson Road

Richmond, B.C., Canada

V6X 2P9

Phone: +1 (604) 273-4743

Fax: +1 (604) 273-0924

email: [email protected]

Website: www.hsrework.com

Capabilities

H‑SToolandPartsInc.hasbeenprovidingunsurpassedquality for the repair and overhaul services of Rolls‑Royce M250 series engine components since 1974.AsaRolls‑RoyceAuthorizedRepairFacility(ARF),we provide a wide range of in‑house capabilities and comprehensive services, including:

• Non‑destructive testing (FPI, MPI)

• Specializedplasma,wireandthermalspray

• TIG welding including exotic alloys

• Sulphamatenickel,electrolessnickelplating

• Cadmiumplating,Silverplating

• Hard chromium plating

• Full machining and grinding

• Repair developmentA worldwide exchange program offering an extensive range of rotable parts allows our customers reduced downtime in support of their operations.

H-S Tool and Parts, Inc.

Page 103: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

103

Key personnel

Hans Sarghie

President

Primary Rolls-Royce Regional Manager: KevinGriggs

Christopher Trsek

General Manageremail : [email protected]

Pam Tranelis

Administrationemail : [email protected]

Tanya Mozdzen

CustomerSupportemail: [email protected]

Andy Archer

Quality Manageremail : [email protected]

Charles Davis

Sales/MarketingMobile: +1 (337) 258‑9269

H-S Tool and Parts, Inc.

Page 104: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

104

Notes

Page 105: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

105

Resources

Page 106: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham
Page 107: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

107

M250Customer Training

Page 108: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham
Page 109: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

109

Rolls‑Royce Customer Training provides operators, regulatoryagencies,authorizedservicecentersandoriginal equipment manufacturers (OEMs) with M250 maintenance training by integrating advanced computerizedtrainingcoursewarefortheM250seriesengines into all of our programs. This training media, in conjunction with traditional lecture presentations and hands‑on activities, will provide you with extensive knowledge and background on the M250 product. Courses are offered at our Indianapolis Customer Training Center or, by special arrangement, at the customer’s facility.

The standard course formats are two‑day Engine Familiarization,five‑dayEngineMaintenanceandten‑dayEngineHeavyMaintenance.TheFamiliarizationCourse will introduce the student to all M250 engine variants with emphasis on engine construction, operation and applications. The five‑day Maintenance Course provides detailed description and operation information applicable to field maintenance activities as outlined in the appropriate Operation andMaintenanceManual.Studentswithadesiretodevelop an in‑depth knowledge of the design features unique to the M250 engine may consider attending a Heavy Maintenance Course. The heavy maintenance

program covers all topics discussed in the five‑day course and accommodates extensive student‑instructor interaction to develop a level of understanding that will significantly enhance troubleshooting skills. Additionally, significant insight will be provided into the engine configuration through teardown and assembly of the modules into major sub‑components using specific Overhaul Manual excerpts. Both the maintenance and heavy maintenance courses provide exposure to relevant inspection techniques, special tooling, engine‑specific procedures and maintenance publications in classroom and laboratory environments.

Properly trained personnel are required to maintain the performance and service reliability of the M250 engine. It has been demonstrated that these training courses provide knowledge and skills that normally require years of experience to acquire. Trained technicians maintaining the M250 product contribute significantly to decreased downtime and can make a positive impact on direct operating costs for the operator.

Rolls‑Royce encourages operators to take advantage of the services provided by the customer Training Center and looks forward to the enrollment of your personnel.

Rolls-Royce Customer Training

Rolls-Royce Regional Customer Training Center - Indianapolis

7715 North Perimeter Road

Indianapolis, Indiana 46241-3600

Central Phone: +1 (317) 230-7282

Fax: +1 (317) 230-4444

Class Scheduling: +1 (317) 230-2586

Website: www.rolls-royce.com

Page 110: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

110

Course code GL1000 (2 days)

Objectives:Upon completion of this course each student will be able to identify variants of the M250 engine, and the sub-components thereof. Additionally, students will become familiar with the engines operating principles, servicing requirements and limitations.

Topics of discussion:• Principles of jet engine operation

• Variant identification

• Component identification and materials

• Engine module design principles

• Engine systems and operation

• Introduction to maintenance publications

All Series M250 Engine Familiarization – 2014 schedule

2014 available dates:January 9-10

June 5-6

October 2-3

NOTE: These courses are acceptable to the FAA Administrator for FAA Inspection Authorization renewal.

Page 111: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

111

Course code GL1006 (5 days)

Objectives:Upon completion of this course each student will be familiar with line maintenance activities outlined in the appropriate Operation and Maintenance Manual for the engine variant designated by the student. Exposure to relevant inspection techniques, special tooling, engine‑specific procedures and maintenance publications will be provided in classroom and laboratory environments.

Topics of discussion:• Principles of jet engine operation

• Engine module design principles

• Component identification and materials

• Engine systems and operation

• M250 maintenance publications

• Relevant M250 service bulletins and service letters

Remove and replace:• All engine modules and accessories

• Subcomponentsrequiredforfieldmaintenanceprocedures

NOTE: M250‑B17 Engine Maintenance courses (GL1007 and GL1008) may be arranged by contacting the Customer Training Registrar.

All M250 Series II/T63 Engine Maintenance – 2014 schedule

2014 available dates:February 24 ‑ 28

July 7 ‑ 11

October 13 ‑ 17

NOTE:ThesecoursesareacceptabletotheFAAAdministratorforFAAInspectionAuthorizationrenewal.

Page 112: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

112

Course code GL1004 (5 days)Objectives:Upon completion of this course each student will be familiar with line maintenance activities outlined in the appropriate Operation and Maintenance Manual for the engine variant designated by the student. Exposure to relevant inspection techniques, special tooling, engine‑specific procedures and maintenance publications will be provided in classroom and laboratory environments.

Topics of discussion:• Principles of jet engine operation

• Engine module design principles

• Component identification and materials

• Engine systems and operation

• M250 maintenance publications

• Relevant M250 service bulletins and service letters

Remove and replace:• All engine modules and accessories

• Subcomponentsrequiredforfieldmaintenanceprocedures

All M250 Series IV/T703 Engine Maintenance – 2014 schedule

2014 available dates:February 10 ‑ 14

May 5 ‑ 9

NOTE:ThesecoursesareacceptabletotheFAAAdministratorforFAAInspectionAuthorizationrenewal.

Page 113: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

113

Course code GL1002 (5 days)

Objectives:Upon completion of this course each student will be familiar with line maintenance activities outlined in the appropriate Operation and Maintenance Manual for the engine variant designated by the student. Exposure to relevant inspection techniques, special tooling, engine‑specific procedures and maintenance publications will be provided in classroom and laboratory environments.

Topics of discussion:• Principles of jet engine operation

• Engine module design principles

• Component identification and materials

• Engine systems and operation

• M250 maintenance publications

• Relevant M250 service bulletins and service letters

Remove and replace:• All engine modules and accessories

• Subcomponentsrequiredforfieldmaintenanceprocedures

M250-C40, C47, C30R/3 Engine Maintenance – 2014 schedule

2014 available dates:January 13 ‑ 17

August 4 ‑ 8

October 27 ‑ 31

NOTE:ThesecoursesareacceptabletotheFAAAdministratorforFAAInspectionAuthorizationrenewal.

Page 114: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

114

Course code GL1005, GL1003 and GL1001 (12 days)

Objectives:Upon completion of this course each student will be familiar with line maintenance activities covered in the M250 Maintenance Course. Additionally, students will participate in disassembly of the modules beyond field maintenance levels to accommodate in‑depth understanding of design features unique to the M250 engine. Abbreviated overhaul disassembly/reassemblyprocedureswillbeutilizedtodevelopstudent confidence and abilities. Extensive student‑instructor interaction is encouraged to develop a level of understanding that will significantly enhance troubleshooting skills. StudentsattendingtheHeavyMaintenanceCourse will be provided an opportunity to tour the manufacturing and production assembly areas unless plant operations at the time of the course preclude this activity.

Topics of discussion:• See‘M250Maintenance’items

Remove and replace:• All engine modules

• Subcomponentsrequiredforfieldmaintenanceprocedures

• Disassemble major module subcomponents

M250 Series II/IV Heavy Maintenance – 2014 schedule

2014 available dates:

Series II (GL1005) March 24 ‑ April 4

August 19 ‑ 29

Series IV (GL1003) and FADEC (GL1001) March 10 ‑ 21

June 16 ‑ 27

September8‑19

December 8 ‑ 19

Note: M250‑B17 Engine Heavy Maintenance Courses (Course Code: GL1007) may be arranged by contacting the Customer Training Center registrar.NOTE:ThesecoursesareacceptabletotheFAAAdministratorforFAAInspectionAuthorizationrenewal.

Page 115: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

115

M250 Approved Suppliers

Page 116: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham
Page 117: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

117

Rolls‑Royce has entered into formal aftermarket customer support agreements with two key suppliers. The approved suppliers and their support network details are enclosed for your attention.

M250 approved suppliers

Page 118: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

118

Triumph Engine Control Systems, Inc.

North America Operations

Charter Oak Boulevard

Box 330651

West Hartford, CT 06133-0651

Phone: +1 (860) 236-0651

Fax: +1 (860) 236-1873

After hours AOG pager: (877) CECO-AOG

(877) 232-6264

Website: www.triumph.com

Capabilities

OperatorsworldwidehavereliedonTECSproductsandservices for over sixty years. With our total approach to customerservice,youcancontinuetocountonTECS,itsproducts and its people.

World‑class design, engineering, qualification, manufacturing and after market support is provided fromourWestHartford,CTISO9001/AS9100approvedplant facility. We offer maintenance and overhaul support services, aftermarket sales support and AOG emergencysupportservicestominimizedowntime.As an operating division of Triumph Corporation, TECSprovidessmallcompanycustomersupportandresponsiveness backed by the larger resources of a fortune 500 company. Triumph is ranked among the top10onFortunemagazine’slistof“MostAdmiredCompanies” in the aerospace industry and was just namedtoForbesmagazine’splatinumlistof“America’sBest Big Companies.” We look forward to supporting your fuel metering and control system needs.

TECSdedicatedAircraftonGroundcustomersupportline is manned by specialists who have the experience and knowledge to support component products such as a fuel pump or an entire fuel control system including pump, metering valve and electronic FADEC control. Call our A.O.G. HOT LINE @ 1‑877‑232‑6264.

TECSengineeringcustomersupportorganizationprovides a number of important customer product services including technical publications, field technical support,warrantysupport,fieldservice,customizedtraining, software upgrades and auditing services.

Triumph Engine Controls Systems, Inc.

Page 119: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

119

Key personnel

Linda McKnight

SupervisorCustomerServiceTriumphEngineControlSystemsInc.FAARepairStationSF3R839LWestHartford,CTUSAPhone: +1 (860) 523‑2236Fax: +1 (860) 523‑2237email: [email protected]

Craig Parker

CustomerServiceManagerTriumphEngineControlSystemsInc.1 Charter Oak BoulevardWest Hartford, CT 06133‑0651Phone: +1 (860) 523‑2234Mobile: +1 (860) 597‑7210email: [email protected]

www.aerospace.triumph.com

Ela Buczek

SparePartsPhone: +1 (860) 523‑2296email: [email protected]

Brian Beal

TechnicalSupportPhone: +1 (860) 231‑2760Mobile: +1 (860) 794‑9833

Shipping address

Triumph Engine Control Systems, Inc.Attn. Receiving Dept., Gate 18Talcott RoadWest Hartford, CT 06110

Triumph Engine Controls Systems, Inc.

Page 120: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

120

Key personnel

Honeywell

Contact Phone Fax email

Tony Sikes CustomerSupportProgramManager +1 (480) 592‑4116 [email protected]

Repair locations

AuthorizedWarranty&RepairStations(AWARS)

AWARSMainPOC Address Location of Facility

AERO TURBINE, INC. David Mattson (Vice President) 209‑983‑1112 [email protected]

6800S.LindberghStreet,Stockton,CA95206,USA

Stockton,CAUSA

AEROMARITIME MarioMazzola(Director) 0035621651778 [email protected]

7 Industrial Estate, Hal Far BBG 3000, Malta

Malta

AVIATIONCONTROLS,INC. Jim Roberston (President) 620‑331‑8180 [email protected]

"Airport Industrial Park, 101 Freedom Drive, Independence,KS67301‑0946,USA"

Independence,KSUSA

TriumphControlSystemsGmbH EwaldSchulz(BusDevMgr) 49 2131 953 362 / 49 163 695 3362 [email protected] 

Fka: Pierburg Luftfahrtgerate Union Gmbh (plu) bataverstr 80 Neuss, Germany D41462

Neuss, Germany

GREYSTONESAVIATIONCOMPONENTSPTY

GlennMouritzen(VicePresident) 703‑288‑3400 [email protected]

135 Old North Coast Road, Glen Anil, Durban,SouthAfrica

Durban,SouthAfrica

GREYSTONESAVIATIONWORLDWIDE

GlennMouritzen(VicePresident) 703‑288‑3400 [email protected]

23465RockHavenWay,Suite115,Dulles,VA20166,USA

Dulles,VAUSA

Page 121: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

121

Repair locations

Honeywell

AuthorizedWarranty&RepairStations(AWARS)

AWARSMainPOC Address Location of Facility

H+SAVIATIONLIMITED KevinRead(CommercialCo‑ordinator) 44 (0) 23 9230 4083 [email protected]

AirportServiceRoad,Portsmouth,Hampshire, PO3 5PJ, England

Portsmouth, England

HELICOPTERACCESORYSERVICESSOUTH

Chris Hebert (President/Chief Inspector) 337‑839‑8113 [email protected]

220 Jared Drive, Broussard, LA 70518, USA

Broussard,LAUSA

INTERNATIONAL GOVERNOR SERVICES,LLC

SteveYates(PlantManager) 303‑464‑0043 [email protected]

7290 West 118th Place, Broomfield, CO 80020,USA

Broomfield,ColoradoUSA

KANSASAVIATION Toby Lavine (President) 620‑331‑7716 / 620‑330‑1478 [email protected]

"Independence Airport, P.O. Box 684, Independence,Kansas,67301USA"

Independence,KSUSA

KEYSTONETURBINESERVICES,LLC TimKline(AccessoriesManager) 610‑883‑4594 / 484‑886‑7370 tkline@kts‑aero.com

885 Fox Chase, Coatesville, PA 19320, USA

Coatesville,PAUSA

MITSUBISHIHEAVYINDUSTRIESLTD

KotaroMitsuiwa(MfgEngProduction) 81‑568‑79‑2453 [email protected]

1200Higaashitanaka,Komaki‑shi,Aichi‑ken, 485‑0826 Japan

Japan

PIAGGIOAEROSPA Roberto Ferrari (Bus Dev Manager) 39 (0) 10 648 8694 [email protected]

Viale R. Piaggio, 3, 17024 Finale Ligure, Italy

Finale Ligure, Italy

PRECISIONFUELCOMPONENTSLLC Pam Tumminello (General Manager) 425‑609‑5676 / 425‑210‑0669 [email protected]

"3220100thStreetSouthwest,Bldg.E Everett,WA98204,USA"

Everett,WashingtonUSA

Page 122: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

122

Honeywell

AuthorizedWarranty&RepairStations(AWARS)

AWARSMainPOC Address Location of Facility

ROLLSROYCEENGINESERVICESOAKLAND,INC

Mike Amato 510‑613‑1067 mamato@Rolls‑Royceeso.com

"7200 Earhart Road Oakland,California95621‑4504,USA"

Oakland,CaliforniaUSA

STANDARDAERO(ASIA)PTELTD Manny Atwal (Vice President) 204‑318‑7241 [email protected]

48ALoyangWay,Singapore508741 Singapore

STANDARDAERO(AUSTRALIA)PTYLTD

Manny Atwal (Vice President) 204‑318‑7241 [email protected]

3SirThomasMitchellRoad,ChesterHill,NSW2162,Australia

NearSydney,Australia

STANDARDAEROLTD(WINNIPEG) Manny Atwal (Vice President) 204‑318‑7241 [email protected]

33 Allen Dyne Rd., Winnipeg, Manitoba, Canada R3H 1A1

Winnipeg, Canada

TAE Aviation Pty Ltd (Masling) Graham Meehan (Components Mgr) 61 (0) 2 6942 3155 [email protected]

2KelBarclayAvenue,AdelaideAirport,SouthAustralia,5950

AdelaideAirport,SouthAustralia

TEST‑FUCHSGmbH ErwinStrohmer(TechnicalDirector) 43 (0) 2847 9001 246 e.strohmer@test‑fuchs.com

Test‑FuchsStrasse1‑5,A‑3812Gross‑Siegharts,Austria

Gross‑Siegharts,Austria

VECTORAEROSPACEHELICOPTERSERVICES

Mike Lajeunesse 604‑276‑7564 [email protected]

"4551 Agar Drive, Richmond, British Columbia, Vancouver, Canada V7B 1A4"

Vancouver, Canada

Repair locations

Page 123: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

123

M250 Products

Page 124: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham
Page 125: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

125

This document provides a reference guide of all active M250 engine types, along with the intended application of each engine. A quick reference chart is included. This chart as well as all information in this document is only for general reference and is not intended to be used as an official guide.

For greater specific detail differences, refer to Commercial Engine Bulletins which define some of the conversions from one model to another, or research the appropriate Illustrated Parts Catalog to determine the distinct individual engine parts make‑up.

Engine Description Applications

Series I turboshaft engines

T63‑A‑5A Military engine, exhaust upward turboshaft. BellOH‑58AKiowa,

T63‑A‑700 Honeywell (Bendix) fuel system, Takeoff ‑ 317 shp at 1380°F. MDHI (Hughes) OH‑6 Cayuse

250‑C18 M250‑C18. Takeoff ‑ 317 shp at 1380° F. Bell206AJetRanger,BellTH‑57SeaRanger,Fairchild‑Hiller / FH1100, MDHI (Hughes) MD 500 / 500C

250‑C18A M250‑C18 with modification for drainage as required for installation in the MD 500 commercial helicopter. Honeywell (Bendix) fuel system. Takeoff ‑ 317 shp at 1380°F

MDHI (Hughes) MD 500 / 500C

250‑C18B M250‑C18 with water‑alcohol augmentation. Honeywell (Bendix) fuel system. Takeoff ‑ 317 shp at 1380°F.

Bell 206A JetRanger

250‑C18C M250‑C18B with modification for drainage as required for inclined mounting as used in the MD 500. Honeywell (Bendix) fuel system. Takeoff ‑ 317 shp at 1380°F.

MDHI (Hughes) MD 500 / 500C

M250 engine designations and applications

Page 126: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

126

Engine Description Applications

Series II turboshaft engines

250‑C20 M250‑C20 is essentially an uprated 250‑C18 incorporating higher air flow, larger power turbine, larger compressor, increased temperatures, and Triumph (CECO) fuel system Honeywell (Bendix) fuel system may be retrofitted). Offers significant increase in power output over the 250‑C18 engines. Takeoff ‑ 400 shp at 1460°F.

AgustaWestland A109 / A109A, Bell 206B JetRanger, MDHI (Hughes) MD 500C, Eurocopter BO 105C

250‑C20B M250‑C20B is similar to the 250‑C20. Incorporates improved compressor and turbine airflow with increased temperatures and Honeywell (Bendix) fuel control system. Also includes an increased life compressor and turbine. Takeoff ‑ 420 shp at 1490° F

Agusta Westland A109A / A109A MkII, Bell 206B‑3 JetRanger III, Bell 206L LongRanger I, Bell TH‑57BSeaRanger,Bell(Soloy)47/47G,EurocopterBO105CBS,Hiller(Soloy)UH‑12,MDHIMD500D/500E,PZLKania,RFBFantrainer400,Rogerson‑Hiller RH1100

T63‑A‑720 Military engine that is similar to the 250‑C20B Honeywell (Bendix) fuel system. Takeoff ‑ 420 shp at 1490°F

BellOH‑58CKiowa

250‑C20F M250 that is the same as the 250‑C20B except gearbox housing modified to accommodatefrontmountingoftheengineintheEurocopterAS355.Honeywell(Bendix) fuel system. Takeoff ‑ 420 shp at 1490°F.

EurocopterAS355E/355FTwinStar/TwinSquirrel

250‑C20J M250thatisthesameasthe250‑C20Bexceptfortheincorporationof6000HZPTOand torquemeter gears to lessen the acoustical resonance response in the Bell 206. Bendix fuel system. Takeoff ‑ 420 shp at 1490°F.

Bell 206B‑3 JetRanger III, Bell 206L TH‑57B/C SeaRanger,TH‑67Creek

250‑C20R M250 with new compressor and modification to make engine compatible with new compressor. Incorporates gearbox mount as used on 250‑C20F and electronic N2 over‑speed system. Multiengine configuration. Honeywell (Bendix) fuel system. Takeoff ‑ 450 shp at 1423°F.

EurocopterAS355E/355FTwinStar/TwinSquirrel,Bell206LTTwinRanger,Bell(Tridair)206LGeminiST

250‑C20R/1 M250 same as 250‑C20R except that it incorporates 250‑C20B type accessory gearbox housing and other miscellaneous changes. Multi‑engine configuration. Honeywell (Bendix) fuel system. Takeoff ‑ 450 shp at 1423°F.

AgustaWestland A109A, MkII+ / A109C / A109C Max.

NOTE: Italian military A109 aircraft equipped with 250-C20R/1 engines incorporate a larger diameter scroll.

M250 engine designations and applications

Page 127: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

127

Engine Description Applications

250‑C20R/2 M250 same as 250‑C20R/1except deletes N2 overspeed electronic system and wiring harness.Singlemultiengineconfiguration.Honeywell(Bendix)fuelsystem.Takeoff‑450 shp at 1423°F.

Bell 206B‑3 JetRanger III, Bell 206L LongRanger I,KamovKa‑226,MDHIMD500D/500E,MDHIMD520N,PZLSW‑4

NOTE: All MD520N and some MD 500E helicopters are equipped with a Jet Inducer suction fuel pump.

250‑C20R/4 M250sameas250‑C20R/2exceptfor6000hzpowertraingearsasusedin250‑C20Jengines.Singleengineconfiguration.Honeywell(Bendix)fuelsystem.Takeoff‑450shp at 1423°F.

Bell 206B‑3 JetRanger III, Bell 206L LongRanger I

250‑C20W M250 same as the 250‑C20B with down exhaust configuration. Honeywell (Bendix) fuel system. Takeoff ‑ 420 shp at 1490°F.

Schweizer330/333/434,Enstrom480/480B,NorthropGrummanRQ‑8A/MQ‑8BFireScoutVTUAV

Series III turboshaft engines

250‑C28B SeriesIIIturboshaftutilizesasinglestagecentrifugalcompressorwithawaterandsnowairinletseparatoraspartofconfiguration.Singleengineconfiguration.Honeywell (Bendix) fuel system. Takeoff ‑ 500 shp at 1370°F.

Bell 206L‑1 LongRanger II

250‑C28C Similarto250‑C28Bexceptairinletseparatorisdeleted.ElectronicN2overspeedsystem. Multi‑engine configuration. Honeywell (Bendix) fuel system. Takeoff ‑ 500 shp at 1350°F.

EurocopterBO105LS

Series IV turboshaft engines

250‑C30 SeriesIVturboshaftenginesareagrowthversionofthe250‑C28withlargerdiametercompressor and turbine. Honeywell (Bendix) fuel system and jet inducted suction fuel pump. Multi‑engine configurations incorporate an electronic N2 overspeed system, dual ignition, and oil cooler blower drive off front of gearbox. Takeoff ‑ 650 shp at 1368°F.

Cessna(Soloy)337Skymaster,MDHIMD530F,SikorskyS‑76A,RFBFanTrainer600

M250 engine designations and applications

Page 128: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

128

Engine Description Applications

250‑C30G M250 derivative of the 250‑C30 with a power output speed of 9518 RPM. Jet inducted suction fuel pump, electronic N2 overspeed system, and Honeywell (Bendix) fuel system.Itprovidesthesamepowerandfuelconsumptionratingsasthe250‑C30S.Takeoff ‑ 650 shp at 1368°F

Bell222STC

250‑C30G/2 M250variantofthe250‑C30SinresponsetofeaturesrequestedbyBellHelicopter.First 250 engine to incorporate output shaft flange with the engine. Output shaft speed is increased to 9545 rpm. Take off ‑ 650 shp at 1414°F.

Bell 230

250‑C30M M250sameasthe250‑C30exceptmountingenvelopeforEurocopterAS350.Jetinducted suction fuel pump, single ignition, and Honeywell (\Bendix) fuel system. Takeoff ‑ 650 shp at 1337°F.

EurocopterAS350DAllStarSTC

250‑C30P M250 variant of the 250‑C30 in response to features requested by Bell helicopter. Standardfuelpump,singleignitionandHoneywell(Bendix)fuelsystem.Takeoff‑650shp at 1337°F.

Bell 206L‑3 LongRanger III, Bell 206L‑ 4 LongRanger IV

T703‑AD‑700 Military variant of the 250‑C30 installed with a digital supervisory electronic control, jet inducted suction fuel pump and single ignition. Intermediate ‑ 650 shp at 1337°F.

BellOH‑58DKiowaWarrior

250‑C30R/3 M250 growth version of the 250‑C30R with a larger compressor. A FADEC system is installed consisting of a hydromechanical fuel control and electronic control unit. Intermediate ‑ 650 shp at 1475°F.

BellOH‑58DKiowaWarrior

250‑C30R/3M M250 variant of the 250‑C30R/3. Includes compressor bleed valve and accumulator. Intermediate ‑ 650 shp at 1475°F

MDHI AH/MH‑6 Mission Enhanced Little Bird (MELB)

250‑C30S Sameasthe250‑C30withanapproximate+5%performancemarginratingsforuseintheSikorskyS‑76A.Ithasasingleengine2.5minuteOEIrating.Takeoff‑650shpat1368°F.

SikorskyS‑76AMKII

250‑C30U M250 variant of the 250‑C30R(T703‑AD‑700) intended for use in the Bell 406 Combat Scout.Has5minutetakeoffratingandareducedturbineTBOandlifelimits.Takeoff‑650 shp at 1337°F.

Bell406CSCombatScout

M250 engine designations and applications

Page 129: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

129

Engine Description Applications

250‑C40B M250 growth version of the 250‑C30G/2 with a larger compressor FADEC system installed. Designed for multi‑engine configurations. The output shaft speed is9598 rpm. It has a single engine 2 minute and30 second OEI rating. Take Off ‑ 715 shp at 1435°F.

Bell 430

250‑C47B M250 growth version of the 250‑C30P with a larger compressor. A FADEC system is installed consisting of a hydromechanical fuel control and electronic control unit. A combined engine filter assembly is also installed. Take off ‑ 650 shp at 1435°F.

Bell 407

250‑C47M M250 variant of the 250‑C47B in response to features requested by MDHI. FADEC system installed. Take off ‑ 650 shp at 1435°F.

MDHI MD600N

Series I turboprop engines

250‑B15A M250 turboprop variant of the 250‑C18. Incorporates propeller reduction gearbox and Honeywell (Bendix) turboprop fuel system. Take‑off ‑ 317 shp at 1380°F

Agusta(SiaiMarchetti)SM1019

250‑B15G M250 turboprop engine which is the same as the 250‑B15A but incorporates Woodward prop governor, Beta prop control, and Honeywell (Bendix) turboprop fuel system. Takeoff ‑ 317 shp at 1380°F.

Agusta(SiaiMarchetti)SM1019

Series II turboprop engines

250‑B17 M250 turboprop variant of the 250‑C20 engine equipped with a propeller reduction gearbox and fully coordinated turboprop controls. Incorporates Woodward prop governor, Beta prop control and Honeywell (Bendix) turboprop fuel system. Offers a significant increase in power output over the 250‑B15A and 250‑B15G engines. Takeoff ‑ 400 shp at 1460°F.

Cessna (American Jet Industries) 402 / 414, Boeing(ASTA/GAF)NomadN22

250‑B17B M250 turboprop variant of the250‑C20B. Incorporates Woodward prop governor, Beta prop control, and Honeywell (Bendix) turboprop fuel control. Takeoff ‑ 400 shp (flat rated) at 1422°F.

Cessna (American Jet Industries) 402 / 414, Boeing(ASTA/GAF)NomadN22,Agusta(SiaiMarchetti)SM1019

M250 engine designations and applications

Page 130: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

130

Engine Description Applications

250‑B17C M250 turboprop which is the same as the 250‑B17 except for higher rated takeoff and max. Continuous power. Takeoff ‑420 shp at 1464°F (non‑beta prop control used on the BN‑2T application).

Cessna (American Jet Industries) 402 / 414,Boeing(ASTA/GAF)N22/N24Nomad,Beech(Tradewind Turbines) A36, Vulcanair (Partenavia)Spartacus,Vulcanair(Partenavia)P68TP,B‑NGroupBN‑2T,MauleM‑7‑420,FFAAS‑202 / 32TP Bravo, Enaer T‑35 Pillan

250‑B17D M250 turboprop which is the same as the B17C except for the incorporation of a strengthened prop shaft flange and bearing system to withstand greater propeller movement during aerobatics. Prop shaft is life limited. Takeoff ‑ 420 shp at 1464°F.

FujiKM‑2D/T‑5,HALHTT‑34,PacificAerospaceCorp.CT‑4C,ThaiAirForceRTAF‑5,Aermacchi(SiaiMarchetti)SF260TP,Aermacchi(Valmet)L90TP

250‑B17E M250 turboprop which has improved hot day performance over previous versions. Takeoff ‑ 420 shp at 1448°F.

Boeing(ASTA/GAF)N22/N24Nomad

250‑B17F M250 turboprop version of the 250‑C20R/2 and uses the same propeller reduction gearbox as 250‑B17D. Beta prop control and Honeywell (Bendix) turboprop fuel system. Takeoff ‑ 450 shp (flat rated) at 1490°F.

Aermacchi (Valmet) L90TP, Beech (Allison) AT‑34, Extra Aircraft EA‑500, Grob G120TP

250‑B17F/1 M250 engine which is the turboprop version of the 250‑C20R/1. It is based on the 250‑B17C engine, using the same propeller reduction gearbox, and is intended for multi‑ engine, non‑aerobatic applications. Electronic N2 overspeed control, Woodward prop governor, Beta prop control and Honeywell (Bendix) turboprop fuel system. Takeoff ‑ 450 shp (flat rated) at 1490°F.

B‑N Group BN‑2T, B‑N Group Defender 4000

250‑B17F/2 M250 turboprop version of the 250‑C20R/2 that is based on the 250‑B17C, using the same propeller reduction gearbox. Intended for single‑engine non‑aerobatic applications. Woodward prop governor, Beta prop control, Honeywell (Bendix) turboprop fuel system. Takeoff ‑ 450 shp (flat rated) at 1490°F.

Cessna(O&NAircraft)P210SilverEagle,Beech(Tradewind Turbines) A36, Composite Turbine Tech.‑GlasairIII,SchweizerRU‑38B

250‑C20S M250 similar to 250‑B17C except without prop reduction gearbox. Exhaust is directed down. Can be combined with customer furnished propeller reduction gearbox and propeller‑power turbine governors to form a turboprop package. Honeywell (Bendix) fuel system. Takeoff ‑ 420 shp at 1490°F.

Cessna(Soloy)185/206/207

M250 engine designations and applications

Page 131: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

131

Models B15A, B15G, B17, B17B and B17C

M250 turboprop

Model Designation B15A B15G B17 B17B B17C B17C B17C

Engine Part Number 6851931 6853221 6853331 6889388 6899291 23051124 6899291

ModelSpecification C676 C676 C799‑D C869 C888 C888 C888

ShaftHorsepower(T.O.) 317 317 400 400 420 420 420

Certification Date 27 Mar 1969 27 Mar 1969 7 Apr 1971 5 July 1974 11 May 1979 11 May 1979 1 1 May 1 979

Application SM1019 SM1019 C402, C414, N22 C402, C414, N22, SM1019

SF260TP SF600,A36, M‑7‑420

SM1019,N22,N24,C402,C414N22,

P68TRA36

Weight (Ibs) 180 180 198 198 198 202 198

T.O./Cruise 0.697 / 0.706 0.697 / 0.706 0.633 / 0.645 0.655 / 0.656 0.657 / 0.656 0.657 / 0.656 0.657 / 0.656

sfc/MGT/sfc/MGT °F 1380 / 1280 1380 / 1280 1430 / 1358 1422 / 1360 1490 / 1360 1490 / 1380 1490 / 1360

Exhaust Configuration Down Down Down Down Down Down Down

Compressor Bleed Valve Yes Yes Yes Yes Yes Yes Yes

Ignition Type Single Single Single Single Single Single Single

SpareAccessoryDrives 2 HP N1 Driven 2HP N1 Driven 2HP N1 Driven 2 HP N1 Driven 2HP N1 Driven 2HP N1 Driven 2HP N1 Driven

N1/N2SpeedSense Mechanical Mechanical Mechanical Mechanical Mechanical Mechanical Mechanical

Prop. Governor Woodward Woodward Woodward Woodward Woodward Woodward Woodward

Pg Accumulator None None None None None None None

Fuel Pump Type SingleGear SingleGear SingleGear SingleGear SingleGear SingleGear SingleGear

Fuel Pressure Filter Low Low Low Low Low Low Low

Chip Detector Type Std.Lisle Std.Lisle Std.Lisle Std.Lisle Std.Lisle Std.Lisle Std.Lisle

Oil Filter Bypass Indicator (Pressure) No No Yes Yes Yes Yes Yes

Fuel Control Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix)

Page 132: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

132

Models B15A, B15G, B17, B17B and B17C

M250 turboprop

Model Designation B15A B15G B17 B17B B17C B17C B17C

PowerOutputShaftRPM@100%Speed 2,025 2,025 2,030 2,030 2,030 2,030 2,030

GasProducerRotorRPM@100%Speed 51,120 51,120 50,970 50,970 50,970 50,970 50,970

PowerTurbineRotorRPM@100%Speed 35,000 35,000 33,290 33,290 33,290 33,290 33,290

Oils MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808JMIL‑L‑23699L

MIL‑L‑7808JMIL‑L‑23699L

MIL‑L‑7808MIL‑L‑23699

Type Certificate Number E10CR E10CE E10CR E10CR E10CE E10CE E10CE

Engine Envelope Dimensions L/W/H Inches

44.64219.50622.530

44.64219.00622.530

44.92418.78422.596

44.92418.78422.596

44.92418.78422.596

44.92418.78422.596

44.92418.78422.596

N2 Overspeed Electronic Control No No No No No No No

Bleed Valve Vented to Exhaust Collector Yes Yes Yes Yes Yes Yes Yes

Directional Rotation(N1/N2)&(PTO)LookingForward

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Engines per Aircraft One One One/Two One/Two Two Two Two

Gearbox Assy Up or Down Up Up Up Up Up Up Up

ExternalSumpTank No No No No No Yes No

Beta Control Valve No Yes Yes Yes Yes Yes Yes

IDM 6W5 6W5 11W5E 11W5C 11W5C 11W5C 11W5C

OMM 6W2 6W2 11W2 11W2 11W2 11W2 11W2

IPC 6W4 6W4 11W4 11W4 11W4 11W4 11W4

Engine Installation Drawing 6855300 6853210 6853330 6853330 6899290 23038192 6899290

Electrical Conn Dwg. 6875570 6875578 6874558 6874558 6899352 6899352 6899352

Page 133: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

133

Models B17C, B17D, B17E, B17F/1 and B17F/2

M250 turboprop

Model designation B17C B17D B17D B17E B17F B17F/1 B17F/2

Engine Part Number 23038150 23005700 23051125 23031861 23033380 23050800 23050805

ModelSpecification C888 C915 C915 C940 C943 C958 C959

ShaftHorsepower(T.O.) 420 420 420 420 450 450 450

Certification Date 11 May 1979 11 Nov1983 11 Nov1983 1 7 Nov 1 985 6 May 1 988 30Sep1988 30Sep1988

Application BN‑2T L90TRCT‑4E, HTT‑34

SF260TPKM‑2D/T‑5

N24 L90TP BN‑2T,SF600 P210A36Bonanza

RU‑38B

Weight (Ibs) 198 198 202 202 212 215 212

T.O. / Cruise sfc/MGT / sfc/MGT F

0.657 / 0.656 1490 / 1360

0.657 / 0.656 1490 / 1360

0.657 / 0.656 1490 / 1360

0.656 / 0.657 1490 / 1360

0.613 / 0.635 1490 / 1385

0.613 / 0.635 1490 / 1385

0.613 / 0.635 1490 / 1385

Exhaust Configuration Down Down Down Down Down Down Down

Compressor Bleed Valve Yes Yes Yes Yes Yes Yes Yes

Ignition Type Single Single Single Single Single Single Single

SpareAccessoryDrives 2H PN1 Driven 2HP N1 Driven 2 HP N1 Driven 2HP N1 Driven 2 HP N1 Driven 2 HP N1 Driven 2 HP N1 Driven

N1/N2SpeedSense Mechanical Mechanical Mechanical Mechanical Mechanical Mechanical Mechanical

Prop. Governor Woodward Woodward Woodward Woodward Woodward Woodward Woodward

Pg Accumulator None None None None None None None

Fuel Pump Type SingleGear SingleGear SingleGear SingleGear SingleGear SingleGear SingleGear

Fuel Pressure Filter Low Low Low Low Low Low Low

Chip Detector Type Std.Lisle Std.Lisle Std.Lisle Std.Lisle Std.Lisle Std.Lisle Std.Lisle

Oil Filter Bypass Indicator (Pressure)

Yes Yes Yes Yes Yes Yes Yes

Fuel Control Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix)

Page 134: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

134

Models B17C, B17D, B17E, B17F/1 and B17F/2

M250 turboprop

Model designation B17C B17D B17D B17E B17F B17F/1 B17F/2

PowerOutputShaftRPM@100%Speed 2,030 2,030 2,030 2,030 2,030 2,030 2,030

GasProducerRotorRPM@100%Speed 50,970 50,970 50,970 50,970 50,970 50,970 50,970

PowerTurbineRotorRPM@100%Speed 33,290 33,290 33,290 33,290 33,290 33,290 33,290

Oils MIL‑L‑7808JMIL‑L‑23699L

MIL‑L‑7808JMIL‑L‑23699L

MIL‑L‑7808JMIL‑L‑23699L

MIL‑L‑7808JMIL‑L‑23699L

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808JMIL‑L‑23699L

MIL‑L‑7808JMIL‑L‑23699L

Type Certificate Number E10CE E10CE E10CE E10CE E10CE E10CE E10CE

Engine Envelope Dimensions L/W/H Inches 44.92418.78422.596

44.92418.78422.596

44.92418.78422.596

44.92418.78422.596

44.92418.78422.596

44.92418.78422.596

44.92418.78422.596

N2 Overspeed Electronic Control No No No No No Yes No

Bleed Valve Vented to Exhaust Collector Yes Yes Yes Yes No No No

Directional Rotation,(N1/N2)&(PTO)LookingForward

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Engines per Aircraft Two One One One One Two One

Gearbox Assy Up or Down Up Up Up Up Up Up Up

ExternalSumpTank No No Yes Yes Yes Yes Yes

Beta Control Valve No Yes Yes Yes Yes Yes Yes

IDM 11W5C 11W5D 11W5D 11W5E GTP‑5243‑5 GTP‑5243‑5F/1 GTP‑5243‑5F/2

OMM 11W2 11W2 11W2 11W2 GTP‑5243‑2 GTP‑5243‑2 GTP‑5243‑2

I PC 11W4 11W4 11W4 11W4 GTP‑5243‑4 GTP‑5243‑4 GTP‑5243‑4

Engine Installation Drawing 23038103 23005730 23050845 23031860 23033377 23050804 23050806

Electrical Conn Dwg. 6899352 23005734 23005734 23031882 23033386 23036838 23033378

Page 135: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

135

Models C18, C18A, C18B, C18C, C20 and C20B

M250 Series I and II

Model designation C18A CIS C18B CISC C20 C20B C20B C20B

Engine Part Number 6855321 6854101 6856991 6857301 23033373 23004550 6887190 6893660

ModelSpecification C731‑G C731‑G C731‑G C731‑G 800‑E 847 847 847

ShaftHorsepower(T.O.) 317 317 317 317 400 420 420 420

Certification Date 19 Dec 1962 19 Dec 1962 9Sep1965 9Sept1965 15 Nov 1968 28 Feb 1974 28 Feb 1974 28 Feb 1974

Application MD500 / 500C B206A, TH-57A,FH1100, MD500

/ 500C

Bell 206A MD500 / 500C A 109, A 109 A,B206B, MD500C,

BO105C

Kania,TH-57 B206B, B206L,B47 / 47G, FH1100,

MD500D / 500E, UH-12E / E4

BO105C

Weight (Ibs) 141 141 141.2 141.2 158 161 161 161

T.O. Cruisesfc / MGT / sfc / MGT °F

0.697 / 0.725 1380 / 1226

0.697 / 0.725 1380 / 1226

0.697 / 0.725 1380 / 1226

0.697 / 0.725 1380 / 1226

0.630 / 0.645 1460 / 1358

0.650 / 0.650 1490 / 1360

0.650 / 0.650 1490 / 1360

0.650 / 0.650 1490 / 1360

Exhaust Configuration Up Up Up Up Up Up Up Up

Compressor Bleed Valve Yes Yes Yes Yes Yes Yes Yes Yes

Ignition Type Single Single Single Single Single Single Single Single

SpareAccessoryDrives 2.0 HP (optional) 2.0 HP (optional) 2.0 HP (optional) 2.0 HP (optional) 2.0 HP (optional) 2.06 HP (optional) 2.06 HP (optional) 2.06 HP (optional)

N1/N2SpeedSense Mechanical Mechanical Mechanical Mechanical Mechanical Mechanical Mechanical Mechanical

Power Turbine Governor Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) / Triumph (CECO)

Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix)

Pg Accumulator 1 6 In3 1 6 In3 1 6 In3 1 6 In3 1 6 In3 1 6 In3 1 6 In3 1 6 In3

Fuel Pump Type SingleGear SingleGear SingleGear SingleGear SingleGear SingleGear SingleGear SingleGear

Fuel Pressure Filter Low Low Low Low Low Low Low Low

Chip Detector Type Std.Lisle Std.Lisle Std.Lisle Std.Lisle Std.Lisle Std.Lisle Std.Lisle Std.Lisle

Oil Filter Bypass Indicator (Pressure)

N / A N / A N / A N / A Yes Yes Yes Yes

Fuel Control Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) / Triumph (CECO)

Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix)

Page 136: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

136

Models C18, C18A, C18B, C18C, C20 and C20B

M250 Series I and II

Model designation C18A CIS C18B CISC C20 C20B C20B C20B

PowerOutputShaftRPM@100%Speed 6,000 6,000 6,000 6,000 6,016 6,016 6,016 6,016

GasProducerRotorRPM@100%Speed 51,600 51,600 51,600 51,600 50,970 50,970 50,970 50,970

PowerTurbineRotorRPM@100%Speed 35,000 35,000 35,000 35,000 33,290 33,290 33,290 33,290

Oils MIL‑L‑7808 MIL‑L‑23699

MIL‑L‑7808 MIL‑L‑23699

MIL‑L‑7808 MIL‑L‑23699

MIL‑L‑7808 MIL‑L‑23699

MIL‑L‑7808 MIL‑L‑23699

MIL‑L‑7808 MIL‑L‑23699

MIL‑L‑7808 MIL‑L‑23699

MIL‑L‑7808 MIL‑L‑23699

Type Certificate Number E4CE E4CE E4CE E4CE E4CE E4CE E4CE E4CE

Engine Envelope Dimensions L/W/H Inches

40.40019.00022.500

40.40019.00022.500

40.40019.00022.500

44.40019.00022.500

40.1001 9.00023.200

38.819.023.2

38.819.023.2

38.819.023.2

N2 Overspeed Electronic Control No No No No No No No No

Bleed Valve Vented to Exhaust Collector No No No Yes No No No No

Directional Rotation(N1/N2)&(PTO)LookingForward

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Engines per Aircraft One One One One Two Two One Two

Gearbox Assy Up or Down Down Down Down Down Down Down Down Down

Output Drive Mount Configuration “Non‑Kidney”Pad

“Non‑Kidney”Pad

“Non‑Kidney”Pad

“Non‑Kidney”Pad

“Non‑Kidney”Pad

“Non‑Kidney”Pad

“Non‑Kidney”Pad

“Non‑Kidney”Pad

IDM 5W5 5W5 5W5 5W5 10W5 10W5 10W5 10W5

OMM 5W2 5W2 5W2 5W2 10W2 10W2 10W2 10W2

IPC 5W4 5W4 5W4 5W4 10W4 10W4 10W4 10W4

Engine Installation Drawing 6855320 6855320 6855320 6857300 6853340 23004550 6886440 6893660

Electrical Conn Dwg. 6853841 6851952 6851952 6859458 6875980 6889081 6875980 6889081

Page 137: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

137

Models C20F, C20J, C20R, C20S, C20W and T63‑A‑720

M250 Series II

Model designation C20F C20J C20S T63‑A‑720 C20W C20R

Engine Part Number 6899271 6899400 23008092 6887191 23052351 23033373

ModelSpecification C889 C898 C921 803 C965 C938

ShaftHorsepower(T.O.) 420 420 420 420 420 450

Certification Date 2 Mar 1979 15Sep1981 30 Dec 1983 9 June 1976 20 Apr 1990 20Sep1989

Application AS355E/F B206B C185, C206, C207, C337

OH‑58C Schweizer330/333,Enstrom 480

AS355E/F

Weight (Ibs) 161 161 162 158 162 173

T.O. Cruisesfc / MGT / sfc / MGT °F

0.650 / 0.6501490 / 1360

0.650 / 0.6501490 / 1360

0.650 / 0.6501490 / 1360

0.697 / 0.7061380 / 1260

0.650 / 0.6501490 / 1360

0.608 / 0.6311490 / 1385

Exhaust Configuration Up Up Down Up Down Up

Compressor Bleed Valve Yes Yes Yes Yes Yes Yes

Ignition Type Single Single Single Single Single Single

SpareAccessoryDrives 2.06 HP (optional) 2.06 HP (optional) 2.06 HP (optional) 2.06 HP (optional) 2.06 HP (optional) None

N1/N2SpeedSense Mechanical Mechanical Mechanical Mechanical Mechanical Mechanical

Power Turbine Governor Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix)

Pg Accumulator 1 6 In3 1 6 In3 1 6 In3 1 6 In3 1 6 In3 1 6 In3

Fuel Pump Type SingleGear SingleGear SingleGear SingleGear SingleGear SingleGear

Fuel Pressure Filter Low Low Low Low Low Low

Chip Detector Type Std.Lisle Std.Lisle Std.Lisle Std.Lisle Std.Lisle Std.Lisle

Oil Filter Bypass Indicator (Pressure) Yes Yes Yes Yes Yes Yes

Fuel Control Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix)

Page 138: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

138

Models C20F, C20J, C20R, C20S, C20W and T63‑A‑720

M250 Series II

Model designation C20F C20J C20S T63‑A‑720 C20W C20R

PowerOutputShaftRPM@100%Speed 6,016 6,016 6,016 6,016 6,016 6.016

GasProducerRotorRPM@100%Speed 50,970 50,970 50,970 50,970 50,970 50,970

PowerTurbineRotorRPM@100%Speed 33,290 33,290 33,290 33,290 33,290 33,290

Oils MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

Type Certificate Number E4CE E4CE E4CE E4CE E4CE E4CE

Engine Envelope DimensionsL/W/H Inches

38.819.023.2

38.819.023.2

40.819.022.6

40.819.022.2

40.819.022.6

38.820.823.2

N2 Overspeed Electronic Control No No No No No Yes

Bleed Valve Vented to Exhaust Collector No No No No No No

Directional Rotation(N1/N2)&(PTO)LookingForward

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Engines per Aircraft Two One One One One Two

Gearbox Assy Up or Down Down Down Up Down Up Down

Output Drive Mount Config “Kidney”Pad “Non‑Kidney”Pad “Kidney”Pad “Non‑Kidney”Pad “Kidney”Pad “Kidney”Pad

I DM 10W5F 10W5J 10W5S N/A 10W5W GTP5232‑5

OMM 10W2 10W2 10W2S TM 55‑1 530‑23510 10W2 GTP5232‑2

IPC 10W4 10W4 10W4S TM 552840241 23P 10W4 GTP5232‑4

Engine Installation Drawing 6899270 23004510 23008091 N/A 23052350 23032251

Electrical Connection Drawing 6899276 23004520 23008098 N/A 23053253 23051868

Page 139: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

139

Models C20R/1, C20R/2 and C20R/4

M250 Series II

Model designation C20R / 1 C20R / 2 C20R / 2 C20R / 4

Engine Part Number 23038200 23035212 23053265 23053301

ModelSpecification C945 C948 C968 C968

ShaftHorsepower(T.O.) 450 450 450 450

Certification Date 12Sep1986 5 Mar 1987 5 Mar 1987 5 Dec 1989

Application A109Mkll+, A109C B206B, B206L, MD500D / 500E, Ka‑226,SW‑4

MD520N B206B

Weight (Ibs) 173 169 169 169

T.O./Cruisesfc/MGT/sfc/MGT °F

0.608 / 0.6311490 / 1385

0.608 / 0.6311490 / 1385

0.608 / 0.6311490 / 1385

0.608 / 0.6311490 / 1385

Exhaust Configuration Up Up Up Up

Compressor Bleed Valve Yes Yes Yes Yes

Ignition Type Single Single Single Single

SpareAccessoryDrives None None None None

N1/N2SpeedSense Electronic Mechanical Mechanical Mechanical

Power Turbine Governor Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix)

Pg Accumulator 1 6 In3 1 6 In3 1 3 In3&16In3 1 6 In3

Fuel Pump Type SingleGear SingleGear Inducer&Gear SingleGear

Fuel Pressure Filter Low Low High Low

Chip Detector Type Std.Lisle Std.Lisle Std.Lisle Std.Lisle

Oil Filter Bypass Indicator (Pressure) Yes Yes Yes Yes

Fuel Control Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix)

Page 140: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

140

Models C20R/1, C20R/2 and C20R/4

M250 Series II

Model designation C20R/1 C20R/2 C20R/2 C20R/4

PowerOutputShaftRPM@100%Speed 6,016 6,016 6,016 6,016

GasProducerRotorRPM@100%Speed 50,970 50,970 50,970 50,970

PowerTurbineRotorRPM@100%Speed 33,290 33,290 33,290 33,290

Oils MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

Type Certificate Number E4CE E4CE E4CE E4CE

Engine Envelope DimensionsL/W/H Inches

38.820.823.2

38.820.823.2

38.820.823.2

38.820.823.2

N2 Overspeed Electronic Control Yes Yes Yes Yes

Bleed Valve Vented to Exhaust Collector No No No No

Directional Rotation,(N1/N2)&(PTO)LookingForward

Clockwise&Clockwise Clockwise&Clockwise Clockwise&Clockwise Clockwise&Clockwise

Engines per Aircraft Two One One One

Gearbox Assy Up or Down Down Down Down Down

Output Drive Mount Config “Non‑Kidney”Pad “Non‑Kidney”Pad “Non‑Kidney”Pad “Non‑Kidney”Pad

[DM GTP5232‑5 GTP5232‑5 GTP5232‑5 GTP5232‑5

OMM GTP5232‑2 GTP5232‑2 GTP5232‑2 GTP5232‑2

I PC GTP5232‑4 GTP5232‑4 GTP5232‑4 GTP5232‑4

Engine Installation Drawing 23035210 23053220 23053267 23053300

Electrical Connection Drawing 23034138 23031836 23031836 23031836

Page 141: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

141

Models C28B, C28C, C30 and C30G

M250 Series III and IV

Model designation C28B C28C C28C C30 C30 C30G

Engine Part Number 6895000 6896000 23001830 6890000 23062052 23039781

ModelSpecification C880 C881 C881‑B C868 C868 C960

ShaftHorsepower(T.O.) 500 500 500 650 650 650

Certification Date May 1976 May 1976 May 1976 28 Mar 1978 28 Mar 1978 2 Mar 1989

Application B206L B0105L N / A S‑76A MD530F,Fan Trainer 600

B222ST

Weight (Ibs) 235 230 232 249 249 253

T.O./Cruisesfc/MGT/sfc/MGT °F

0.606 / 0.6041455 / 1365

0.602 / 0.6031455 / 1365

0.602 / 0.6031455 / 1365

0.592 / 0.6071414 / 1282

0.592 / 0.6071414 / 1282

0.592 / 0.6071414 / 1282

Exhaust Configuration Up Up Up Up Up Up

Compressor Bleed Valve Yes Yes Yes Yes Yes Yes

Ignition Type Single Single Dual Dual Dual Dual

SpareAccessoryDrives 15HP N2 15HP N2 15HP N2 6 HP N1 Driven

6 HP N1 Driven

6 HP N1 Driven

N1/N2SpeedSense Mechanical Mechanical Mechanical Electronic Electronic Electronic

Power Turbine Governor Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix)

Pg Accumulator 12 In3 6 In3 6 In3 1 3 In3 1 3 In3 2 6 In3&13In3

Fuel Pump Type SingleGear SingleGear SingleGear Inducer&Gear Inducer&Gear Inducer&Gear

Fuel Pressure Filter Low Low Low High High High

Chip Detector Type Std.Lisle Std.Lisle Std.Lisle Std.Lisle Std.Lisle Std.Lisle

Oil Filter Bypass Indicator (Pressure) No Yes Yes Yes Yes Yes

OilFilterBypassIndicator(Scavenge) N / A N / A N / A N / A N / A N / A

Fuel Control Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix)

Page 142: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

142

Models C28B, C28C, C30 and C30G

M250 Series III and IV

Model designation C28B C28C C28C C30 C30 C30G

PowerOutputShaftRPM@100%Speed 6,016 6,016 6,016 6,016 6,016 9,518

GasProducerRotorRPM@100%Speed 50,940 50,940 50,940 51,000 51,000 51,000

PowerTurbineRotorRPM@100%Speed 33,420 33,420 33,420 30,650 30,650 30,650

Oils MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

Type Certificate Number E1GL E1GL E1GL E1GL E1GL E1GL

Engine Envelope DimensionsL/W/H Inches

48.78225.74625.480

43.35125.48021.996

43.35125.48021.996

43.19821.99625.130

43.19821.99625.130

43.19821.99625.480

N2 Overspeed Electronic Control Disconnected Disconnected Disconnected Yes Disconnected Yes

Bleed Valve Vented to Exhaust Collector Yes Yes Yes Yes Yes Yes

Directional Rotation(N1/N2)&(PTO)LookingForward

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Engines per Aircraft One Two Two Two One Two

IDM 16W5 16W5 16W5 14W5 14W5 14W5G

OMM 16W2 16W2 16W2 14W2 14W2 14W2G

I PC 16W4 16W4 16W4 14W4 14W4 14W4G

Engine Installation Drawing 6896029 6896400 6896400 6891630 6891630 23039799

Electrical Connection Drawing 6898543 23033933 6899013 6896817 6896817 6896817

Page 143: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

143

Models C30G2, C30M, C30P, C30S, C30U and T703‑AD‑700

M250 Series IV

Model designation C30G2 C30M C30P T703‑AD‑700 C30S C30U

Engine Part Number 23053999 23005219 23004545 23055439 23005290 23051054

ModelSpecification C974 C902 C904 C907 C914 C957

ShaftHorsepower(T.O.) 650 650 650 650 650 650

Certification Date 4 MAR 1992 7 Jan 1983 15Sep1981 15Jul1981 15 June 1982 28Aug1989

Application B230 AS350GAllStar B206L‑3, B206L‑4 OH‑58D S‑76Mkll B406CS

Weight (Ibs) 260 250 245 252 249 252

T.O./Cruisesfc/MGT/sfc/MGT F

0.589 / 0.5941414 / 1320

0.592 / 0.5991414 / 1320

0.592 / 0.5991414 / 1320

0.592 / 0.5991445 / 1320

0.592 / 0.6071414 / 1282

0.592 / 0.5991445 / 1320

Exhaust Configuration Up Up Up Up Up Up

Compressor Bleed Valve Yes Yes Yes No Yes No

Ignition Type Dual Single Single Single Dual Single

SpareAccessoryDrives 6 HP N1 Driven 6 HP N1 Driven 6 HP N1 Driven15 HP N1 Driven

6 HP N1 Driven15 HP N1 Driven

6HP N1 Driven 6HP N1 Driven15 HP N1 Driven

N1/N2SpeedSense Electronic Electronic Mechanical Electronic Electronic Electronic

Power Turbine Governor Honeywell (Bendix) Honeywell (Bendix) (w/lever)

Honeywell (Bendix) None Honeywell (Bendix) None

Pg Accumulator 2 6 In3&13In3 1 3 In3 1 6 In3 None 1 3 In3 None

Fuel Pump Type Inducer&Gear Inducer&Gear SingleGear Inducer&Gear Inducer&Gear Inducer&Gear

Fuel Pressure Filter High High Low High High High

Chip Detector Type Std.Lisle Std.Lisle Std.Lisle Std.Lisle Std.Lisle Std.Lisle

Oil Filter Bypass Indicator (Pressure) Yes Yes No Yes Yes Yes

OilFilterBypassIndicator(Scavenge) N/A N/A Optional Scavenge Oil Filter A/F Provided

Optional Scavenge Oil Filter A/F Provided

Optional Scavenge Oil Filter A/F Provided

Optional Scavenge Oil Filter A/F Provided

Fuel Control Honeywell (Bendix) Honeywell (Bendix) Honeywell (Bendix) Digital Electronic Supervisory -Honeywell

(Bendix)

Honeywell (Bendix) Digital Electronic Supervisory -Honeywell

(Bendix)

Page 144: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

144

Models C30G2, C30M, C30P, C30S, C30U and T703‑AD‑700

M250 Series IV

Model designation C30G2 C30M C30P T703‑AD‑700 C30S C30U

PowerOutputShaftRPM@100%Speed

9,545 6,016 6,016 6,016 6,016 6,016

Gas Producer Rotor RPM@ 100% Speed

51,000 51,000 51,000 51,000 51,000 51,000

Power Turbine Rotor RPM @ 1 00% Speed

30,650 30,650 30,650 30,650 30,650 30,650

Oils MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

Type Certificate Number E1GL E1GL E1GL E1GL E1GL E1GL

Engine Envelope DimensionsL/W/H Inches

43.19821.99625.480

43.19821.99625.715

43.19821.99625.130

43.19821.99625.130

43.19821.99625.130

43.19821.99625.130

N2 Overspeed Electronic Control Yes Disconnected Disconnected In Digital Control Yes In Digital Control

Bleed Valve Vented to Exhaust Collector

Yes Yes Yes Yes Yes Yes

Directional Rotation(N1/N2)&(PTO)LookingForward

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Engines per Aircraft Two One One One Two One

IDM 14W5G/2 14W5M 14W5P 14W5LR 14W5 14W5LR

OMM 14W2 14W2PM 14W2PM 14W2U 14W2 24W2U

IPC 14W4 14W4 14W4 14W4U 14W4 14W4U

Engine Installation Drawing 23053998 23001900 23004500 23004599 6891630 23004599

Electrical Connection Drawing 23055451 23001901 23004546 23005202 6896817 23005202

Page 145: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

145

Models C30R/1, C30R/3, C30R/3M, C40B, C47B and C47M

M250 Series IV

Model designation C30R/1 C30R/3 C30R/3M C40B C47B C47M

Engine Part Number 23056117 23065550 23069722 23063378 23063392 23064560

ModelSpecification C979 C1027 C1058 C986 C1023 C1033

ShaftHP 650 650 650 715 650 650

Certification Date 31 Mar 1994 10 Jun 1997 24Sep2001 2 2Feb1996 19 Jan 1996 14 May 1997

Application OH‑58D OH‑58D AH/MH‑6 B430 B407 MD600N

Weight (Ibs) 257.75 274 278 280 274 274

T.O./CruiseSfc/MGT/sfcMGT

1475 / 13200.584 / 0.594

1475 / 13200.584 / 0.594

1475 / 13200.584 / 0.594

1435 / 13400.574 / 0.591

1435 / 13400.581 / 0.591

1435/13400.584 / 0.594

Exhaust Configuration Up Up Up Up Up Up

Compressor Bleed Valve No No No Yes Yes Yes

Ignition Type Single Single Single Single Single Single

SpareAccessoryDrives 6HPN1 15HPN2 6HPN1 Driven 15 HP N2 Driven

6HPN1 Driven 15 HP N2 Driven

6HPN1 Driven 6 HP N1 Driven 6 HP N1 Driven

N1/N2SpeedSense Electronic Electronic Electronic Electronic Electronic Electronic

Power Turbine Governor Honeywell (Bendix) FADEC FADEC FADEC FADEC FADEC

Pg Accumulator None None None None None None

Fuel Pump Type Singleelementfuelpumpwith jet inducer

LiquidRing&Gear LiquidRing&Gear LiquidRing&Gear LiquidRing&Gear LiquidRing&Gear

Fuel Pressure Filter Interstage Interstage Interstage Interstage Interstage Interstage

Chip Detector Type Std.Lisle Self‑SealingFuzzBurning Self‑SealingFuzzBurning Self‑SealingFuzzBurning Self‑SealingFuzzBurning Self‑SealingFuzzBurning

Oil Filter Bypass Indicator Yes Yes Yes Yes No Yes

Fuel Control Honeywell (Bendix) Supervisory

Triumph PECS FADEC Triumph PECS FADEC Triumph PECS FADEC Triumph PECS FADEC Triumph PECS FADEC

Page 146: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

146

Models C30R/1, C30R/3, C30R/3M, C40B, C47B and C47M

M250 Series IV

Model designation C30R/1 C30R/3 C30R/3M C40B C47B C47M

PowerOutputShaftSpeed 6,016 6,016 6,016 9,598 6,317 6,016

GasProducerRotorRPM@100%Speed 49,378 51,000 51,000 51,000 51,000 51,000

PowerTurbineRotorSpeed@100%Speed 30,650 30,650 30,650 30,908 32,183 30,650

Oils Mil‑L‑7808MIL‑PRF‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

MIL‑L‑7808MIL‑L‑23699

Type Certificate Number E1GL E1GL/Rev14 E1GL/Rev20 E1GL/Rev12 E1GL/Rev12 E1GL/Rev13

Engine Envelope DimensionsL/W/H Inches

43.222.025.7

43.19821.99625.715

43.19821.99625.715

43.19821.99625.130

43.19821.99625.715

43.19821.99625.715

N2 Overspeed Electronic Control Yes IN FADEC IN FADEC IN FADEC IN FADEC IN FADEC

Bleed Valve Vented to Exhaust Collector No No Yes Yes Yes Yes

Directional Rotation(N1/N/2)&(PTO)LookingForward

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Clockwise&Clockwise

Engines per Aircraft One One One Two One One

IDM 14W5R/1 CSP24005 CSP24007 CSP24001 CSP24002 CSP24003

OMM 14W2RU CSP21003 CSP22001 CSP21000 CSP21001 CSP21004

I PC 14W4RU CSP23003 CSP23003 CSP23001 CSP23001 CSP23001

Engine Installation Drawing 23056119 23066691 230669723 23062083 23061950 23065802

Electrical Connection Drawing 23005202 23065577 23071785 23061 846 23062550 23064232

Page 147: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

147

Current module TBOs* (hours)

Module C20/C20R Series B17/B17F Series C28B/C30 C40/C47

Compressor 3500 3500 On condition On condition

Gearbox On condition On condition On condition On condition

Turbine 3500* 3500* 1500/2000 1750/2000

Prop gearbox On condition†

* 1750 hr hot section maintenance

† “D” and “F” prop box, 2000 hours

Component parts life limits* (hours/cycles)

Part C20 Series ‑ B17 Series C20R SeriesB17F Series C28 Series C30 Series

C20R/3C40BC47B

Compressor wheel life see OMM for applica‑tion P/N 7500/15,000

Impeller 3550/9150 7500/15,000 10,000/20,000 12,500/25,000 7500/15,0007500/15,000

1st stage turbine wheel 1775/3000 1775/3000 1550/3000 2025/3000 1775/30002025/3000

2nd stage turbine wheel 1775/3000 1775/3000 1550/3000 2025/3000 1775/30002025/3000

3rd stage turbine wheel 4550/6000 4550/6000 4550/6000 4550/60004550/4500

4550/60004550/6000

4th stage turbine wheel 4550/6000 4550/6000 4550/6000 4550/6000 4550/60004550/6000

Significant facts about the M250

Page 148: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

148

Production and accrued flight hours as of 12/31/2012Designation Type Engines produced Cum. flight hours

SeriesI B15/B15G Turboprop 95 336,857

T63‑A‑3/5 Turboshaft 2,515 8,290,317

C18/T63‑A‑700 Turboshaft 3,895 24,412,950

SeriesII B17/B17F (All) Turboprop 1,345 8,575,379

C20/T63‑A‑720 (All) Turboshaft 15,703 138,157,688

C20R (All) Turboshaft 1,080 6,165,502

SeriesIII C28 (All) Turboshaft 879 8,593,143

SeriesIV C30 (All) Turboshaft 3,610 24,404,480

C40 Turboshaft 305 1,523,784

C47 (All) Turboshaft 1,535 7,697,421

Total: 30,962 228,157,521

Significant facts about the M250

Page 149: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

149

Component and accessory TBOs* (hours)

Series II Series III Series IV

Turboprop Turboshaft

B17/B17F C20/C20R C28 C30 C40/C47

Item Series Series Series Series Series

Honeywell fuel control 2000 2500 2500 2500

Triumph HMU 2500

Honeywell governor 2000 2000 2000

Double check valve On condition On condition On condition

Triumph fuel control 4000

Triumph governor 4000

Sunstrandsingleelementfuelpump 2250 2250 1500 1500

Triumph fuel pumps 3500 3500 3500 3500

TRW fuel pump 4000 4000 3000 3000

Dual element fuel pump 2250

Fuelnozzle 2500 2500 2000 2000 2000

Woodward combined governor 2000

Coordinator On condition

Compressor bleed valve 1500 1500 1500 1500 1500

Significant facts about the M250

Page 150: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

150

Title C18 C20 C20R C28 C30 C40 C47 B15 B17 B17F

M250 General Information CSL1 CSL1001 CSL4001 CSL2001 CSL3001 CSL5049 CSL6049 TPCSL1 TPCSL

1001TPCSL1002

M250 Reporting CSL76 CSL1036 CSL4039 CSL2020 CSL3016 CSL5003 CSL6003 TPCSL14 TPCSL1018

TPCSL2053

LubricationSystemTroubleshooting CSL99 CSL1082 CSL4048 CSL2013 CSL3011 CSL5001 CSL6021 TPCSL39 TPCSL

1050TPCSL2032

CEB Classification CSL132 CSL1123 CSL4010 CSL2072 CSL3074 CSL5014 CSL6002 TPCSL67 TPCSL1086

TPCSL2045

Contamination Removal (water rinse) Instructions

CSL141 CSL1135 CSL4018 CSL2082 CSL3085 CSL5017 CSL6004 TPCSL76 TPCSL1095

TPCSL2004

M250 Designations CSL173 CSL1170 CSL4042 CSL2117 CSL3120 CSL5034 CSL6034 TPCSL103 TPCSL1123

TPCSL2021

Use of High Thermal Stability CSL203 CSL1208 CSL4083 CSL2150 CSL3159 CSL5058 CSL6059 TPCSL133 TPCSL

1162TPCSL2075

Hot Corrosion ‑ Sulfidation CSL205 CSL1210 CSL4084 CSL2152 CSL3161 CSL5060 CSL6061 TPCSL134 TPCSL

1163TPCSL2076

Troubleshooting Guide‑Honeywell Controls

CSL190 CSL1192 CSL4086 CSL2136 CSL3142

Commonly referenced CSL listings

Page 151: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

151

Warranties

Page 152: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham
Page 153: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

153

M250 SERIES II – C20 AND B17

LIMITED WARRANTY

Rolls‑RoyceCorporationissuesthefollowingexpressLimitedWarrantyforM250SeriesII ‑ C20 and B17 engines subject to the following terms, conditions and limitations:

1. What is Covered: This Limited Warranty covers the costs of material and in‑shop labortorepair(orreplaceatRollsRoyce’ssoleoption)anyM250SeriesII‑C20orB17engine which has failed or malfunctioned during the warranty period as a result of a defect in material or workmanship under normal use and service or as a result of a nonconformity of the engine at the time of delivery to the Purchaser with the engine specifications in effect at the time of manufacture by Rolls‑Royce.

As a Customer Premium Option, an extended warranty coverage that includes a flat rated removal and installation fee of the engine and standard freight charges to shiptheenginetoandfromtheauthorizedrepairfacilitycanbepurchasedfromtheRolls‑Royce M250 Warranty Administrator prior to or at the time of delivery of the aircraft from the aircraft manufacturer.

2. Who is Covered:AnyonewhopurchasesanewRolls‑RoyceM250SeriesII‑C20orB17engine is entitled to coverage under this Limited Warranty.

3. Warranty Period: The term of the Limited Warranty must be selected by the Purchaser of the engine and recorded in the engine log book at the time of delivery of the aircraft from the aircraft manufacturer. The Limited Warranty shall be in effect for either:

Option A: Forty‑eight (48) months from the date of delivery of the engine to the Aircraft Manufacturer, or twenty‑four (24) months from the date of delivery to the Purchaser, or three thousand (3,000) cycles as defined in the appropriate Operations and Maintenance Manual, or one thousand (1,000) hours of operation, whichever occurs first.

Option B: Forty‑eight (48) months from the date of delivery of the engine to the Aircraft Manufacturer, or thirty‑six (36) months from the date of delivery to the Purchaser, or three thousand (3,000) cycles as defined in the appropriate Operations and Maintenance Manual, or five hundred (500) hours of operation, whichever occurs first.

Option C: Forty‑eight (48) months from the date of delivery of the engine to the Aircraft Manufacturer, or twenty‑four (24) months from the date of delivery to the Purchaser, or three thousand (3,000) cycles as defined in the appropriate Operations

and Maintenance Manual, or one thousand seven hundred and fifty (1,750) hours, whichever occurs first. However, with this Option, after two hundred (200) hours of operation, the percentage of warranty coverage is pro‑rated based upon the hours of operation for the balance of the warranty period pursuant to the following formula: ((1,750 Hrs. ‑ Actual Hrs.) / 1,550 Hrs.) x Charge.

* If no warranty option is recorded in the engine logbook at the time of delivery, Option C shall apply. *

LIMITATION OF WARRANTIES: THIS WARRANTY IS GIVEN EXPRESSLY AND IN PLACE OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE. THERE ARE NO UNDERSTANDINGS, AGREEMENTS, REPRESENTATIONS, OR WARRANTIES NOT SPECIFIED HEREIN.

Following repairs which are covered by the terms of this Limited Warranty, the engine shall have only the portion of the warranty period remaining from the date/time in which Limited Warranty was first issued. The warranty period is not extended following such covered repairs. This is a repair warranty, not a future performance warranty. Any malfunction, defect or nonconformity discovered or reported after the expiration of the warranty period is not covered by this Limited Warranty.

4. Obtaining Repairs:

a) To obtain repairs, the Purchaser must send written notification to Rolls‑Royce of any warranty claim within thirty (30) days after the alleged defect or nonconformity is discovered or in the exercise of ordinary diligence should have been discovered. The notification must be addressed to the M250 Warranty Administrator at the following address:

Rolls‑RoyceCorporation Phone:(US)317‑230‑5003

P.O.Box420SpeedCodeP‑38 Phone: (NorthAmericanToll Free) 1‑800‑308‑9610

Indianapolis, IN 46206 email: Model250Warranty@rolls‑royce.com The Purchaser will then be contacted with shipping instructions and point of

contact information for the Purchaser’s requested Limited Warranty repair. The Purchaser should not disassemble modules or parts from the engine without Rolls‑Royce’s prior authorization. Modules and parts may only be removedfromenginesby individualswhoareauthorizedbyRolls‑Roycetoperformthiswork. Engines/modules/parts must be shipped in accordance with published Rolls‑Royce procedures.

Rolls-Royce Series II C20 and B17 LIMITED WARRANTY

Page 154: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

154

b) The authorized repair facility selected by Purchasermust receive the engine/module/part within ninety (90) days after the written notification of defect is sent.ThePurchasermustprovidetheauthorizedrepairfacilitywithawarrantyauthorization number for any covered work performed. The Purchaser isresponsible for transportation charges to and from theRolls‑Royce authorizedrepair facility.

c) Rolls‑Royce shall be the sole decision maker about whether there is a defect in material or workmanship under normal use and service or a nonconformity of the engine at the time of delivery to the Purchaser with the specifications in effect at the time of manufacture by Rolls‑Royce.

d) In the event the warranty claim is denied, the Purchaser may be given the option to pay the Rolls‑Royce authorized repair facility tomake the necessaryrepairs. If the Purchaser chooses not to proceed with the repairs, the Purchaser is responsible for coordinating the return of the engine/module/part at its sole expense.

5. Other Warranties: The manufacturers of optional equipment and components not manufactured by Rolls‑Royce, including but not limited to an Engine Air Particle SeparatorandAutoReignitionControls,mayormaynotprovidetheirownwarranties.These warranties are separate from the Rolls‑Royce Limited Warranty and constitute the only warranties for those specific components. Please review all warranties for the terms and conditions of those warranties.

6. What is NOT Covered: This Limited Warranty covers only the items expressly provided herein.Someexamplesofitemsnotcoveredinclude:

a) Failures, malfunctions, or non‑conformities of the engine attributable in whole or in part to the failure to store, preserve, install, operate, maintain, repair or replace the engine or modules/parts in accordance with applicable recommendations by Rolls‑Royce.

b) Failures, malfunctions, or non‑conformities of the engine attributable in whole or in part to acts of God, combat damage, misuse, corrosion, erosion, neglect or accident.

c) Failures, malfunctions, or non‑conformities of the engine attributable in whole or in part to the alteration of an engine/module/part which is not in accordance with published Rolls‑Royce procedures.

d) Foreign object damage in operation, transit or in storage.

e) Consumables (including gaskets, seals, washers, etc.)

f) Engines or modules/parts contained in engines which have been repaired by someoneotherthanaRolls‑Royceauthorizedrepairfacility.

g) Parts which are replaced as a result of the purchaser’s elected maintenance or as a result of the purchaser’s decision to transfer modules, accessories or parts. These decisions by the purchaser can cause premature exposure in these or other parts which must be replaced based upon applicable Rolls‑Royce published inspection criteria or Operations and Maintenance Manual and are not covered by this Limited Warranty.

h) Failures, malfunctions, or non‑conformities caused by parts or components not manufactured or installed by Rolls‑Royce.

i) Surcharges,importtaxesduties,handlingfeesorotherfeesthatmaybeleviedintransportingtheenginetoaRolls‑Royceauthorizedfacilityforrepair.

7. Conditions of Repair:

a) The engine assembly must remain in the same delivered configuration as supplied to the aircraft manufacturer.

b) If Purchaser acquires any new surplus Rolls‑Royce military parts from the United States Government, the parts must meet all Federal Aviation AdministrationrequirementsandPurchasermustpurchasetheOptionalNewSurplusRolls‑RoyceMilitary Part Warranty for this Limited Warranty to apply.

c) Purchaser must obtain prior written approval from the Rolls‑Royce M250 Warranty Administrator of any engine configuration changes to the major engine or module configuration.

8. Other Terms:

a) The obligations of Rolls‑Royce under this Limited Warranty are limited to the repair of the engine as provided herein. In no event, whether as a result of breach of contract or warranty, alleged negligence, or otherwise, shall Rolls‑Royce be subject to liability for incidental, consequential, indirect, special or punitive damages of any kind, including without limitation to damage to the engine, airframe or other property, commercial losses, lost profits, loss of use, grounding of engines or aircrafts, inconvenience, loss of time, cost of capital, cost of substitute equipment, downtime, claims of customers, or changes in retirement lives and overhaul periods.

Rolls-Royce Series II C20 and B17 LIMITED WARRANTY

Page 155: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

155

b) This Limited Warranty, the obligations of Rolls‑Royce and the rights and remedies of the Purchaser set forth in this Limited Warranty are exclusive and are expressly in lieu of and the Purchaser hereby waives and releases all other obligations, representations or liabilities, express or implied, arising by law in contract, tort (including negligence or strict liability) or otherwise, including but not limited to any claims arising out of, connected with or resulting from the performance of this Limited Warranty or from the design, manufacture, sale, repair, lease or use of the product, any component thereof and services delivered or rendered hereunder or otherwise. Any additional or different liabilities assumed by Rolls‑Royce must be contained in a written document signed by the President or Chief Operating Officer of Rolls‑Royce.

c) In no event shall the liability of Rolls‑Royce arising under this Limited Warranty exceed the price of the product or service which gives rise to the claim.

d) To the extent that applicable law does not permit certain limitations set forth in this Limited Warranty, such limitations shall not be applied or invoked. Nothing in this Limited Warranty will be interpreted to disclaim liability of Rolls‑Royce for gross negligence or willful misconduct.

e) Rolls‑Royce’s failure to enforce any of the terms or conditions stated herein shall not be construed as a waiver of such provision or of any other terms and conditions of this Limited Warranty.

f) If any one or more of the provisions contained in this Limited Warranty shall be invalid, illegal or unenforceable in any respect, the validity, legality or enforceability of the remaining provisions contained therein shall not in any way be affected or impaired thereby.

g) This Limited Warranty shall be construed and interpreted in accordance with the laws of the State of Indiana, without reference to its choice of law rules.Accordingly, parties expressly agree that the United Nations Convention on Contracts for the International Sale of Goods does not apply to this LimitedWarranty.

h) Any controversy or claim arising out of or relating to this Limited Warranty or breachthereofshallbelitigatedonlyintheCircuitorSuperiorCourtsofMarionCounty, IndianaortheUnitedStatesDistrictCourt fortheSouthernDistrictofIndiana, Indianapolis Division. In connection with the foregoing, the Purchaser consents to the jurisdiction and venue of such courts and expressly waives any claims or defenses of lack of jurisdiction or proper venue by such courts.

Rolls-Royce Series II C20 and B17 LIMITED WARRANTY

Page 156: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

156

M250 SERIES IV – C30, C40 AND C47

LIMITED WARRANTY

Rolls‑Royce Corporation issues the following express Limited Warranty for new M250 Series IV ‑ C30, C40 and C47 engines subject to the following terms, conditions andlimitations:

1. What is Covered: This Limited Warranty covers the costs of material and in‑shop labor torepair(orreplaceatRolls‑Royce’ssoleoption)anyM250SeriesIV‑C30,C40orC47engine which has failed or malfunctioned during the warranty period as a result of a defect in material or workmanship under normal use and service or as a result of a nonconformity of the engine at the time of delivery to the Purchaser with the engine specifications in effect at the time of manufacture by Rolls‑Royce. As a Customer Premium Option, an extended warranty coverage that includes a flat rated removal and installation fee of the engine and standard freight charges to ship the engine to andfromtheauthorizedrepairfacilitycanbepurchasedfromtheRolls‑RoyceM250Warranty Administrator prior to or at the time of delivery of the aircraft from the aircraft manufacturer.

2. Who is Covered: Anyone who purchases a new aircraft from an aircraft manufacturer whichisequippedwithanewRolls‑RoyceM250SeriesIV‑C30,C40orC47engineisentitled to coverage under this Limited Warranty.

3. Warranty Period: The term of the Limited Warranty must be selected by the Purchaser of the engine and recorded in the engine log book at the time of delivery of the aircraft from the aircraft manufacturer. The Limited Warranty shall be in effect for either:

Option A: Forty‑eight (48) months from the date of delivery of the engine to the Aircraft Manufacturer, or twenty‑four (24) months from the date of delivery to the Purchaser, or three thousand (3,000) cycles as defined in the appropriate Operations and Maintenance Manual, or one thousand (1,000) hours of operation, whichever occurs first.

Option B: Forty‑eight (48) months from the date of delivery of the engine to the Aircraft Manufacturer, or thirty‑six (36) months from the date of delivery to the Purchaser, or three thousand (3,000) cycles as defined in the appropriate Operations and Maintenance Manual, or five hundred (500) hours of operation, whichever occurs first.

Option C: For the C30 and C47 engines, forty‑eight (48) months from the date of delivery of the engine to the Aircraft Manufacturer, or twenty‑four (24) months from

the date of delivery to the Purchaser, or three thousand (3,000) cycles as defined in the appropriate Operations and Maintenance Manual, or two thousand (2,000) hours of operation, which ever occurs first. For the C40 engine, forty‑eight (48) months from the date of delivery of the engine to the Aircraft Manufacturer, or twenty‑four (24) months from the date of delivery to the Purchaser, or three thousand (3,000) cycles as defined in the appropriate Operations and Maintenance Manual, or one thousand seven hundred and fifty (1,750) hours, whichever occurs first. However, for all engines under this Option, after two hundred (200) hours of operation, the percentage of warranty coverage is pro‑rated based upon the hours of operation for the balance of the warranty period pursuant to the following formulas:

C30 and C47 engines: ((2,000 Hrs. ‑ Actual Hrs.) / 1,800 Hrs.) x Charge.

C40 engine: ((1,750 Hrs. ‑ Actual Hrs.) / 1,550 Hrs.) x Charge.* If no warranty option is recorded in the engine logbook at the time of delivery, Option C shall apply. *

LIMITATION OF WARRANTIES: THIS WARRANTY IS GIVEN EXPRESSLY AND IN PLACE OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE. THERE ARE NO UNDERSTANDINGS, AGREEMENTS, REPRESENTATIONS, OR WARRANTIES NOT SPECIFIED HEREIN.

Following repairs which are covered by the terms of this Limited Warranty, the engine shall have only the portion of the warranty period remaining from the date/time in which Limited Warranty was first issued. The warranty period is not extended following such covered repairs. This is a repair warranty, not a future performance warranty. Any malfunction, defect or nonconformity discovered or reported after the expiration of the warranty period is not covered by this Limited Warranty.

4. Obtaining Repairs:

a) To obtain repairs, the Purchaser must send written notification to Rolls‑Royce of any warranty claim within thirty (30) days after the alleged defect or nonconformity is discovered or in the exercise of ordinary diligence should have been discovered. The notification must be addressed to the M250 Warranty Administrator at the following address:

Rolls‑RoyceCorporation Phone:(US)317‑230‑5003P.O.Box420SpeedCodeP‑38 Phone:(NorthAmericanTollFree)1‑800‑308‑9610Indianapolis, IN 46206 email: Model250Warranty@rolls‑royce.com

Rolls-Royce Series IV C30, C40 and C47 LIMITED WARRANTY

Page 157: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

157

The Purchaser will then be contacted with shipping instructions and point of contact information for the Purchaser’s requested Limited Warranty repair. The Purchaser should not disassemble modules or parts from the engine without Rolls‑Royce’s prior authorization.Modules and partsmay only be removed fromengines by individuals who are authorized by Rolls‑Royce to perform this work.Engines/modules/parts must be shipped in accordance with published Rolls‑Royce procedures.

b) The authorized repair facility selected by Purchaser must receive the engine/module/part within ninety (90) days after the written notification of defect is sent. The Purchasermust provide the authorized repair facility with a warrantyauthorizationnumberforanycoveredworkperformed.ThePurchaserisresponsiblefortransportationchargestoandfromtheRolls‑Royceauthorizedrepairfacility.

c) Rolls‑Royce shall be the sole decision maker about whether there is a defect in material or workmanship under normal use and service or a nonconformity of the engine at the time of delivery to the Purchaser with the specifications in effect at the time of manufacture by Rolls‑Royce.

d) In the event the warranty claim is denied, the Purchaser may be given the option to paytheRolls‑Royceauthorizedrepairfacilitytomakethenecessaryrepairs. IfthePurchaser chooses not to proceed with the repairs, the Purchaser is responsible for coordinating the return of the engine/module/part at its sole expense.

5. Other Warranties: The manufacturers of optional equipment and components not manufactured by Rolls‑Royce, including but not limited to an Engine Air Particle SeparatorandAutoReignitionControls,mayormaynotprovidetheirownwarranties.These warranties are separate from the Rolls‑Royce Limited Warranty and constitute the only warranties for those specific components. Please review all warranties for the terms and conditions of those warranties.

6. What is NOT Covered: This Limited Warranty covers only the items expressly provided herein.Someexamplesofitemsnotcoveredinclude:

a) Failures, malfunctions, or non‑conformities of the engine attributable in whole or in part to the failure to store, preserve, install, operate, maintain, repair or replace the engine or modules/parts in accordance with applicable recommendations by Rolls‑Royce.

b) Failures, malfunctions, or non‑conformities of the engine attributable in whole or in part to acts of God, combat damage, misuse, corrosion, erosion, neglect or accident.

c) Failures, malfunctions, or non‑conformities of the engine attributable in whole or in part to the alteration of an engine/module/part which is not in accordance with published Rolls‑Royce procedures.

d) Foreign object damage in operation, transit or in storage.

e) Consumables (including gaskets, seals, washers, etc.)

f) Engines or modules/parts contained in engines which have been repaired by someoneotherthanaRolls‑Royceauthorizedrepairfacility.

g) Parts which are replaced as a result of the purchaser’s elected maintenance or as a result of the purchaser’s decision to transfer modules, accessories or parts. These decisions by the purchaser can cause premature exposure in these or other parts which must be replaced based upon applicable Rolls‑Royce published inspection criteria or Operations and Maintenance Manual and are not covered by this Limited Warranty.

h) Failures, malfunctions, or non‑conformities caused by parts or components not manufactured or installed by Rolls‑Royce.

i) Surcharges,importtaxesduties,handlingfeesorotherfeesthatmaybeleviedintransportingtheenginetoaRolls‑Royceauthorizedfacilityforrepair.

7. Conditions of Repair:

a) The engine assembly must remain in the same delivered configuration as supplied to the aircraft manufacturer.

b) If Purchaser acquires any new surplus Rolls‑Royce military parts from the United States Government, the parts must meet all Federal Aviation AdministrationrequirementsandPurchasermustpurchasetheOptionalNewSurplusRolls‑RoyceMilitary Part Warranty for this Limited Warranty to apply.

c) Purchaser must obtain prior written approval from the Rolls‑Royce M250 Warranty Administrator of any engine configuration changes to the major engine or module configuration.

8. Other Terms:

a) The obligations of Rolls‑Royce under this Limited Warranty are limited to the repair of the engine as provided herein. In no event, whether as a result of breach of contract or warranty, alleged negligence, or otherwise, shall Rolls‑Royce be subject to liability for incidental, consequential, indirect, special or punitive damages

Rolls-Royce Series IV C30, C40 and C47 LIMITED WARRANTY

Page 158: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

158

of any kind, including without limitation to damage to the engine, airframe or other property, commercial losses, lost profits, loss of use, grounding of engines or aircrafts, inconvenience, loss of time, cost of capital, cost of substitute equipment, downtime, claims of customers, or changes in retirement lives and overhaul periods.

b) This Limited Warranty, the obligations of Rolls‑Royce and the rights and remedies of the Purchaser set forth in this Limited Warranty are exclusive and are expressly in lieu of and the Purchaser hereby waives and releases all other obligations, representations or liabilities, express or implied, arising by law in contract, tort (including negligence or strict liability) or otherwise, including but not limited to any claims arising out of, connected with or resulting from the performance of this Limited Warranty or from the design, manufacture, sale, repair, lease or use of the product, any component thereof and services delivered or rendered hereunder or otherwise. Any additional or different liabilities assumed by Rolls‑Royce must be contained in a written document signed by the President or Chief Operating Officer of Rolls‑Royce.

c) In no event shall the liability of Rolls‑Royce arising under this Limited Warranty exceed the price of the product or service which gives rise to the claim.

d) To the extent that applicable law does not permit certain limitations set forth in this Limited Warranty, such limitations shall not be applied or invoked. Nothing in this Limited Warranty will be interpreted to disclaim liability of Rolls‑Royce for gross negligence or willful misconduct.

e) Rolls‑Royce’s failure to enforce any of the terms or conditions stated herein shall not be construed as a waiver of such provision or of any other terms and conditions of this Limited Warranty.

f) If any one or more of the provisions contained in this Limited Warranty shall be invalid, illegal or unenforceable in any respect, the validity, legality or enforceability of the remaining provisions contained therein shall not in any way be affected or impaired thereby. g) This Limited Warranty shall be construed and interpreted in accordancewiththelawsoftheStateofIndiana,withoutreferencetoitschoiceoflaw rules. Accordingly, parties expressly agree that the United Nations Convention on Contracts for the International Sale of Goods does not apply to this LimitedWarranty.

h) Any controversy or claim arising out of or relating to this Limited Warranty or breach thereofshallbe litigatedonly intheCircuitorSuperiorCourtsofMarionCounty,Indiana or the United States District Court for the Southern District of Indiana,Indianapolis Division. In connection with the foregoing, the Purchaser consents to the jurisdiction and venue of such courts and expressly waives any claims or defenses of lack of jurisdiction or proper venue by such courts.

Rolls-Royce Series IV C30, C40 and C47 LIMITED WARRANTY

Page 159: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

159

Rolls-Royce M250 Spare Module/Part LIMITED WARRANTYM250 SPARE MODULE/PART

LIMITED WARRANTY

Rolls‑Royce Corporation issues the following express Limited Warranty for M250 spare modules and parts subject to the following terms, conditions and limitations:

1. What is Covered: This Limited Warranty covers the costs of material to repair (or replace at Rolls‑Royce’s sole option) any M250 spare module/part which has failed or malfunctioned during the warranty period as a result of a defect in material or workmanship under normal use and service or as a result of a nonconformity of the sparemodule/partatthetimeofshipmentfromtheRolls‑RoyceAuthorizedDistributorto the Purchaser with the specifications in effect at the time of manufacture by Rolls‑Royce.

2. Who is Covered: Anyone who purchases a new Rolls‑Royce M250 spare module or part from Rolls‑Royce or the Rolls‑Royce designated distributor is entitled to coverage under this Limited Warranty for each such spare module/part.

3. Warranty Period: This Limited Warranty shall be in effect for twenty‑four (24) months fromthedateofshipmentfromtheRolls‑RoyceauthorizedDistributororonethousand(1,000) hours of operation, whichever occurs first. Following repairs which are covered by the terms of this Limited Warranty, the spare module/part shall have only the portion of the warranty period remaining from the date/time in which Limited Warranty was first issued. The warranty period is not extended following such covered repairs. This is a repair warranty, not a future performance warranty. Any malfunction, defect or nonconformity discovered or reported after the expiration of the warranty period is not covered by this Limited Warranty.

4. Obtaining Repairs:

a) To obtain repairs, the Purchaser must send written notification to Rolls‑Royce of any warranty claim within thirty (30) days after the alleged defect or nonconformity is discovered or in the exercise of ordinary diligence should have been discovered. The notification must be addressed to the M250 Warranty Administrator at the following address:

Rolls‑RoyceCorporation Phone:(US)317‑230‑5003 P.O.Box420SpeedCodeP‑38Phone:(NorthAmericaTollFree)1‑800‑308‑9610 Indianapolis, IN 46206 email: Model250Warranty@rolls‑royce.com

The Purchaser will then be contacted with shipping instructions and point of contact information for the Purchaser’s requested Limited Warranty repair. The Purchaser should not disassemble spare modules or parts from the engine without Rolls‑Royce’s prior authorization. Sparemodules andpartsmayonly be removedfromenginesbyindividualswhoareauthorizedbyRolls‑Roycetoperformthiswork.Sparemodules/partsmust be shipped in accordancewith published Rolls‑Royceprocedures.

b)TheauthorizedrepairfacilityselectedbyPurchasermustreceivethesparemodule/part within ninety (90) days after the written notification of defect is sent. The Purchasermustprovidetheauthorizedrepairfacilitywithawarrantyauthorizationnumber for any covered work performed. The Purchaser is responsible for transportationchargestoandfromtheRolls‑Royceauthorizedrepairfacility.

c) Rolls‑Royce shall be the sole decision maker about whether there is a defect in material or workmanship under normal use and service or a nonconformity at the timeofshipmentfromtheRolls‑RoyceAuthorizedDistributortothePurchaser.

d) In the event the warranty claim is denied, the Purchaser may be given the option to paytheRolls‑Royceauthorizedrepairfacilitytomakethenecessaryrepairs. IfthePurchaser chooses not to proceed with the repairs, the Purchaser is responsible for coordinating the return of the spare module/part at its sole expense.

LIMITATION OF WARRANTIES: THIS WARRANTY IS GIVEN EXPRESSLY AND IN PLACE OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE. THERE ARE NO UNDERSTANDINGS, AGREEMENTS, REPRESENTATIONS, OR WARRANTIES NOT SPECIFIED HEREIN.

5. Other Warranties: The manufacturers of optional equipment and components not manufactured by Rolls‑Royce, including but not limited to an Engine Air Particle SeparatorandAutoReignitionControls,mayormaynotprovidetheirownwarranties.These warranties are separate from the Rolls‑Royce Limited Warranty and constitute the only warranties for those specific components. Please review all warranties for the terms and conditions of those warranties.

6. What is NOT Covered: This Limited Warranty covers only the items expressly provided herein.Someexamplesofitemsnotcoveredinclude:

Page 160: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

160

Rolls-Royce M250 Spare Module/Part LIMITED WARRANTYa) Failures, malfunctions, or non‑conformities of the spare module/part attributable

in whole or in part to the failure to store, preserve, install, operate, maintain, repair or replace the spare modules/parts in accordance with applicable recommendations by Rolls‑Royce.

b) Failures, malfunctions, or non‑conformities of the spare module/part attributable in whole or in part to acts of God, combat damage, misuse, corrosion, erosion, neglect or accident.

c) Failures, malfunctions, or non‑conformities of the spare module/part attributable in whole or in part to the alteration of a spare module/part which is not in accordance with published Rolls‑Royce procedures.

d) Foreign object damage in operation, transit or in storage.

e) Consumables (including gaskets, seals, washers, etc.)

f) Sparemodules/partscontainedinengineswhichhavebeenrepairedbysomeoneotherthanaRolls‑Royceauthorizedrepairfacility.

g) Parts which are replaced as a result of the purchaser’s elected maintenance or as a result of the purchaser’s decision to transfer spare modules, accessories or parts. These decisions by the purchaser can cause premature exposure in these or other parts which must be replaced based upon applicable Rolls‑Royce published inspection criteria or Operations and Maintenance Manual and are not covered by this Limited Warranty.

h) Failures, malfunctions, or non‑conformities caused by parts or components not manufactured or installed by Rolls‑Royce.

i) Surcharges,importtaxesduties,handlingfeesorotherfeesthatmaybeleviedintransportingtheenginetoaRolls‑Royceauthorizedfacilityforrepair.

7. Conditions of Repair:

a) The spare module/part must remain in the same delivered configuration as supplied to the Purchaser.

b) If Purchaser acquires any new surplus Rolls‑Royce military parts from the United States Government, the parts must meet all Federal Aviation AdministrationrequirementsandPurchasermustpurchasetheOptionalNewSurplusRolls‑RoyceMilitary Part Warranty for this Limited Warranty to apply.

c) Purchaser must obtain prior written approval from the Rolls‑Royce M250 Warranty Administrator of any changes to the spare module/part configuration.

8. Other Terms:

a) The obligations of Rolls‑Royce under this Limited Warranty are limited to the repair of the spare module/part as provided herein. In no event, whether as a result of breach of contract or warranty, alleged negligence, or otherwise, shall Rolls‑Royce be subject to liability for incidental, consequential, indirect, special or punitive damages of any kind, including without limitation to damage to the engine, airframe or other property, commercial losses, lost profits, loss of use, grounding of engines or aircrafts, inconvenience, loss of time, cost of capital, cost of substitute equipment, downtime, claims of customers, or changes in retirement lives and overhaul periods.

b) This Limited Warranty, the obligations of Rolls‑Royce and the rights and remedies of the Purchaser set forth in this Limited Warranty are exclusive and are expressly in lieu of and the Purchaser hereby waives and releases all other obligations, representations or liabilities, express or implied, arising by law in contract, tort (including negligence or strict liability) or otherwise, including but not limited to any claims arising out of, connected with or resulting from the performance of this Limited Warranty or from the design, manufacture, sale, repair, lease or use of the product, any component thereof and services delivered or rendered hereunder or otherwise. Any additional or different liabilities assumed by Rolls‑Royce must be contained in a written document signed by the President or Chief Operating Officer of Rolls‑Royce.

c) In no event shall the liability of Rolls‑Royce arising under this Limited Warranty exceed the price of the product or service which gives rise to the claim.

d) To the extent that applicable law does not permit certain limitations set forth in this Limited Warranty, such limitations shall not be applied or invoked. Nothing in this Limited Warranty will be interpreted to disclaim liability of Rolls‑Royce for gross negligence or willful misconduct.

e) Rolls‑Royce’s failure to enforce any of the terms or conditions stated herein shall not be construed as a waiver of such provision or of any other terms and conditions of this Limited Warranty.

Page 161: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

161

Rolls‑Royce M250 Spare Module/Part LIMITED WARRANTYf) If any one or more of the provisions contained in this Limited Warranty shall be

invalid, illegal or unenforceable in any respect, the validity, legality or enforceability of the remaining provisions contained therein shall not in any way be affected or impaired thereby.

g) This Limited Warranty shall be construed and interpreted in accordance with the lawsoftheStateofIndiana,withoutreferencetoitschoiceoflawrules.Accordingly,parties expressly agree that the United Nations Convention on Contracts for the InternationalSaleofGoodsdoesnotapplytothisLimitedWarranty.

h) Any controversy or claim arising out of or relating to this Limited Warranty or breach thereofshallbe litigatedonly intheCircuitorSuperiorCourtsofMarionCounty,Indiana or the United States District Court for the Southern District of Indiana,Indianapolis Division. In connection with the foregoing, the Purchaser consents to the jurisdiction and venue of such courts and expressly waives any claims or defenses of lack of jurisdiction or proper venue by such courts.

Page 162: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

162

Notes

Page 163: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

163

TotalCare

Page 164: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham
Page 165: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

165

Cost-effective Risk ReductionSimplystated,theRolls‑RoyceTotalCare®Program is the most cost‑effective service program available to mitigate risk associated with the expense of scheduled and unscheduled maintenance of M250™ turboshaft or turboprop engines. For a rate per operating hour, the expense of inspecting, repairing, and maintaining the engine and all accessories is covered by Rolls‑Royce (dependent on selected level of coverage). The financial burden of maintenance activities such as repairs, hot section inspection, overhauls, or incorporation of Commercial Engine Bulletins (CEBs) is transferred to Rolls‑Royce. And, with the FIRSTnetwork,supportisalwayscloseathand.Furthermore, other advantages to TotalCare Program participation include:

Features and benefits• Rental engines and modules (optional)

• Coverage of life‑limited parts

• Coverage of select line replaceable parts

• Inclusion of CEBs

• Factory training and publications

• Line‑level maintenance consumables parts (optional)

• New or in‑service engine eligibility

• Program transferability with aircraft

• Enhanced aircraft resale value

• MaintenanceprovidedthroughtheFIRSTnetwork

• Flexibleenrollmentfeethatminimizesup‑frontexpense

• ProgramavailableforM250SeriesIIandIVengines

Customer Responsibilities• Operation and Maintenance as specified in

Rolls‑Royce technical documentation.

• Installation of the recommended external

M250 TotalCare (FHA) programscavenge oil filtration system and particle separator, dependent upon the location and mission profile of the aircraft.

• Line‑level maintenance/inspection/troubleshooting labor, including all removal and installation labor of modules, accessories, and LRUs

• Line‑level maintenance labor associated with CSL’s,CEB’s,andRolls‑Roycedirectives.

• SubmittalofMonthlyOperatingReports,Module&AccessoryChangeforms,FieldServiceReports, and Performance Trend Monitoring (if equipment is installed) reports

• Advance notification and coordination of scheduled events for logistic planning and scheduling.

• Unscheduled repair expense for excluded causes (FOD, corrosion, overtemps, etc.)

Program Coverage OverviewDesignedtomeettheneedsofeveryorganization,Rolls‑Royce offers three levels of coverage: BRONZE;SILVER;andGOLD.Therateperoperating

Page 166: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

166

hour is based on customer‑selected options, mission profile, operating conditions, and location:

Point of Contact and Additional

InformationFor additional information, please contact the TotalCare Program Manager at:

M250TotalCare@rolls‑royce.com (email) or +1 (317) 230‑3381 (fax).

M250 TotalCare (FHA) program

Program coverage TotalCare Plan

BRONZE SILVER GOLD

ScheduledmaintenanceataFIRSTnetworkfacility

UnscheduledmaintenanceataFIRSTnetworkfacility

Life limited parts

FIRSTnetworkfacilitylabor

Shippingto/fromFIRSTnetworkfacility

Engine accessories

Exchange engine accessories (at TBO)

Technical Manuals

M250 Training Class Tuition

Mandatory service bulletins *

Exchange engine modules (at TBO)

Rental engine support

Additional Technical Manuals

Additional M250 Training Class Tuitions

Line Maintenance Consumable Parts

*OnlyatnextscheduledFIRSTnetworkfacilityvisit. ‑ included ‑ optional

Page 167: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

© 2014 Rolls-Royce Corporation

The information in this document is the property of Rolls‑Royce Corporation and may not be copied, communicated to a third party or used for any purpose other than that for which it is supplied without the express written consent of Rolls‑Royce Corporation.

While the information is given in good faith based on the latest information available to Rolls‑Royce Corporation, no warranty or representation is given concerning such information, which must not be taken as establishing any contractural or other commitment binding upon Rolls‑Royce Corporation or any of its subsidiary or associated companies.

GTP 8957 (02/14)

Page 168: M250 FIRST network - Rolls-Royce/media/Files/R/Rolls-Royce/documents/... · M250 FIRST network. 2014 Customer Support Directory. 3. Letter from the Program Director ... Scott Cunningham

168

Rolls-Royce CorporationPO Box 420Indianapolis, Indiana46206-0420 USA

Phone: +1 (888) 255-4766 +1 (317) 230-2720Fax: +1 (317) 230-1422

email: [email protected]

website: www.Rolls-Royce.com

Scan the Quick Response Code below to download theM250 FIRST network

2014 Customer Support Directory App