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Appendix B – Core Curriculum Labels

COGNITIVE PSYCHOMOTOR AFFECTIVE

AppB I.CI.1Describe structural organization

of the human body

AppB I.PI.1 Obtain vital signs

AppB I.AI.1Apply critical thinking skills in performing patient assessment

and care

AppB I.CI.2Identify body systems

AppB I.PI.2Perform venipuncture

AppB I.AI.2Use language/verbal skills that enable patients’ understanding

AppB I.CI.3Describe body planes, directional

terms, quadrants, and cavitiesAppB I.PI.3

Perform capillary puncture

AppB I.AI.3Demonstrate respect for diversity in approaching

patients and families

AppB I.CI.4List major organs in each body

systemAppB I.PI.4

Perform pulmonary function testing

AppB I.CI.5Describe the normal function

of each body systemAppB I.PI.5

Perform electrocardiography

AppB I.CI.6Identify common pathology related

to each body system

AppB I.PI.6Perform patient screening

using established protocols

AppB I.CI.7Analyze pathology as it relates to the

interaction of body systems

AppB I.PI.7Select proper sites for administering

parenteral medication

AppB I.CI.8Discuss implications for disease and disability when homeostasis

is not maintainedAppB I.PI.8

Administer oral medications

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AppB I.CI.9Describe implications for treatment

related to pathology

AppB I.PI.9Administer parenteral (excluding IV)

medications

AppB I.CI.10Compare body structure and function of the human body

across the life span

AppB I.PI.10Assist physician with patient care

AppB I.CI.11Identify the classifications of medications, including

desired effects, side effects and adverse reactions

AppB I.PI.11Perform quality control measures

AppB I.CI.12Describe the relationship between

anatomy and physiology of all body systems and medications

used for treatment in each

AppB I.PI.12Perform CLIA waived hematology testing

AppB I.PI.13Perform CLIA waived

chemistry testing

AppB I.PI.14Perform CLIA waived urinalysis

AppB I.PI.15Perform CLIA waived immunology testing

AppB I.PI.16Screen test results

2



AppB II.CII.1Demonstrate knowledge of basic math computations

AppB II.PII.1Prepare proper dosages of

medication for administration

AppB II.AII.1Verify ordered doses/dosages

prior to administration

AppB II.CII.2Apply mathematical computations

to solve equations

AppB II.PII.2Maintain laboratory test results

using flow sheets

AppB II.AII.2Distinguish between normal

and abnormal test results

AppB II.CII.3Identify measurement systems

AppB II.PII.3Maintain growth charts

AppB II.CII.4Define basic units of measurement

in metric, apothecary and household systems

AppB II.CII.5Convert among measurement

systems

AppB II.CII.6Identify both abbreviations and

symbols used in calculating medication dosages

AppB II.CII.7Analyze charts, graphs and/or tables

in the interpretation of healthcare results

3



AppB III.CIII.1Describe the infection cycle, including

the infectious agent, reservoir, susceptible host, means of transmission,

portals of entry, and portals of exit

AppB III.PIII.1Participate in training on

Standard Precautions

AppB III.AIII.1Display sensitivity to patient

rights and feelings in collecting specimens

AppB III.C.III.2Define asepsis

AppB III.PIII.2Practice Standard Precautions

AppB III.AIII.2Explain the rationale for

performance of a procedure to the patient

AppB III.CIII.3Discuss infection control procedures

AppB III.PIII.3Select appropriate barrier/personal

protective equipment (PPE) for potentially infectious situations

AppB III.AIII.3Show awareness of patients’ concerns

regarding their perceptions related to the procedure being performed

AppB III.CIII.4Identify personal safety precautions as established by the Occupational Safety

and Health Administration (OSHA)

AppB III.PIII.4Perform hand washing

AppB III.CIII.5List major types of infectious agents

AppB III.PIII.5Prepare items for autoclaving

AppB III.CIII.6Compare different methods of

controlling the growth of microorganisms

AppB III.PIII.6Perform sterilization procedures

AppB III.CIII.7Match types and uses of personal

protective equipment (PPE)

AppB III.PIII.7Obtain specimens for

microbiological testing

AppB III.CIII.8Differentiate between medical and

surgical asepsis used in ambulatory care settings, identifying when each is

appropriate

AppB III.PIII.8Perform CLIA waived microbiology testing

4



AppB III.CIII.9Discuss quality control issues

related to handling microbiological specimens

AppB III.CIII.10Identify disease processes that are indications for CLIA waived tests

AppB III.CIII.11Describe Standard Precautions, including:

a. Transmission based precautions, b. Purpose and

c. Activities regulated

AppB III.CIII.12Discuss the application of Standard

Precautions with regard to: a. All body fluids, secretions and excretions, b. Blood, c. Non intact skin and

d. Mucous membranes

AppB III.CIII.13Identify the role of the Center for

Disease Control (CDC) regulations in healthcare settings.

5



AppB IV.CIV.1Identify styles and types of verbal communication

AppB IV.PIV.1Use reflection, restatement and

clarification techniques to obtain a patient history

AppB IV.AIV.1Demonstrate empathy in

communicating with patients, family and staff

AppB IV.CIV.2Identify nonverbal communication

AppB IV.PIV.2Report relevant information to others

succinctly and accuratelyAppB IV.AIV.2

Apply active listening skills

AppB IV.CIV.3Recognize communication barriers

AppB IV.PIV.3Use medical terminology, pronouncing

medical terms correctly, to communicate information, patient history, data and

observations

AppB IV.AIV.3Use appropriate body language

and other nonverbal skills in communicating with patients,

family and staff

AppB IV.CIV.4Identify techniques for overcoming

communication barriersAppB IV.PIV.4

Explain general office policies

AppB IV.AIV.4Demonstrate awareness of the

territorial boundaries of the person with whom communicating

AppB IV.CIV.5Recognize the elements of oral communication

using a sender-receiver process

AppB IV.PIV.5Instruct patients according to

their needs to promote health maintenance and disease prevention

AppB IV.AIV.5Demonstrate sensitivity appropriate

to the message being delivered

AppB IV.CIV.6Differentiate between subjective

and objective information

AppB IV.PIV.6Prepare a patient for procedures

and/or treatments

AppB IV.AIV.6Demonstrate awareness of how an individual’s personal appearance

affects anticipated responses

AppB IV.CIV.7Identify resources and adaptations that are

required based on individual needs, i.e., culture and environment, developmental life

stage, language and physical threats to communication.

AppB IV.PIV.7Demonstrate telephone techniques

AppB IV.AIV.7Demonstrate recognition of the patient’s level of understanding

in communications

AppB IV.CIV.8Recognize elements of

fundamental writing skillsAppB IV.PIV.8

Document patient care

AppB IV.AIV.8Analyze communications in

providing appropriate responses/feedback

6



AppB IV.CIV.9Discuss applications of electronic technology

in effective communication

AppB IV.PIV.9Document patient education

AppB IV.AIV.9Recognize and protect personal boundaries in communicating

with others

AppB IV.CIV.10Diagram medical terms, labeling the word parts

AppB IV.PIV.10Compose professional/business

Letters

AppB IV.AIV.10Demonstrate respect for individual diversity,

incorporating awareness of one’s own biases in areas

including gender, race, religion,age and economic status

AppB IV.CIV.11Define both medical terms and

abbreviations related to all body systems

AppB IV.PIV.11Respond to nonverbal communication

AppB IV.CIV.12Organize technical information

and summaries

AppB IV.PIV.12Develop and maintain a current list of

community resources related to patients’ healthcare needs

AppB IV.CIV.13Identify the role of self boundaries

in the health care environmentAppB IV.PIV.13

Advocate on behalf of patients

AppB IV.CIV.14Recognize the role of patient advocacy in the practice of

medical assisting

AppB IV.CIV.15Discuss the role of assertiveness

in effective professional communication

AppB IV.CIV.16Differentiate between adaptive and non-adaptive coping mechanisms

7



AppB V.CV.1Discuss pros and cons of

various types of appointment management systems

AppB V.PV.1Manage appointment schedule,

using established priorities

AppB V.AV.1Consider staff needs and

limitations in establishment of a filing system

AppB V.CV.2Describe scheduling guidelines

AppB V.PV.2Schedule patient admissions

and/or procedures

AppB V.AV.2Implement time management

principles to maintain effective office function

AppB V.CV.3Recognize office policies

and protocols for handling appointments

AppB V.PV.3Organize a patient’s medical record

AppB V.CV.4Identify critical information

required for scheduling patient admissions and/or procedures

AppB V.PV.4File medical records

AppB V.CV.5Identify systems for organizing

medical records

AppB V.PV.5Execute data management using

electronic healthcare records such as the EMR

AppB V.CV.6Describe various types of content maintained in a patient’s medical record

AppB V.PV.6Use office hardware and software

to maintain office systems

AppB V.CV.7Discuss pros and cons of various

filing methods

AppB V.PV.7Use internet to access information

related to the medical office

AppB V.CV.8Identify both equipment and

supplies needed for filing medical records

AppB V.PV.8Maintain organization by filing

8



AppB V.CV.9Describe indexing rules

AppB V.PV.9Perform routine maintenance of office

equipment with documentation

AppB V.CV.10Discuss filing procedures

AppB V.PV.10Perform an office inventory

AppB V.CV.11Discuss principles of using

Electronic Medical Record (EMR)

AppB V.CV.12Identify types of records common

to the healthcare setting

AppB V.CV.13Identify time management principles

AppB V.CV.14Discuss the importance of routine maintenance of office equipment

9



AppB VI.CVI.1Explain basic bookkeeping

computationsAppB VI.PVI.1

Prepare a bank deposit

AppB VI.AVI.1Demonstrate sensitivity and professionalism in handling

accounts receivable activities with clients

AppB VI.CVI.2Differentiate between bookkeeping

and accounting

AppB VI.PVI.2Perform accounts receivable procedures, incl:

a. Post entries on a daysheet, b. Billing,c. Collection, d. Post adjustments,

e. Process a credit balance, f. Process refunds, g. Post NSF checks, h. Post

collection agency payments

AppB VI.CVI.3Describe banking procedures

AppB VI.PVI.3Utilize computerized office

billing systems

AppB VI.CVI.4Discuss precautions for

accepting checks

AppB VI.CVI.5Compare types of endorsement

AppB VI.CVI.6Differentiate between accounts

payable and accounts receivable

AppB VI.CVI.7Compare manual and computerized

bookkeeping systems used in ambulatory healthcare

AppB VI.CVI.8Describe common periodic

financial reports

10



AppB VI.CVI.9Explain both billing and

payment options

AppB VI.CVI.10Identify procedure for preparing

patient accounts

AppB VI.CVI.11Discuss procedures for collecting

outstanding accounts

AppB VI.CVI.12Describe the impact of both the Fair Debt

Collection Act and the Federal Truth in Lending Act of 1968 as they apply to

collections

AppB VI.CVI.13Discuss types of adjustments

that may be made to a patient’s account

11



AppB VII.CVII.1Identify types of insurance plans

AppB VII.PVII.1Apply both managed care policies

and procedures

AppB VII.AVII.1Demonstrate assertive

communication with managed care and/or insurance providers

AppB VII.CVII.2Identify models of managed care

AppB VII.PVII.2Apply third party guidelines

AppB VII.AVII.2Demonstrate sensitivity in communicating with both

providers and patients

AppB VII.CVII.3Discuss workers’ compensation

as it applies to patientsAppB VII.PVII.3

Complete insurance claim forms

AppB VII.AVII.3Communicate in language the patient can understand regarding managed

care and insurance plans

AppB VII.CVII.4Describe procedures for

implementing both managed care and insurance plans

AppB VII.PVII.4Obtain precertification, including

documentation

AppB VII.CVII.5Discuss utilization review principles

AppB VII.PVII.5Obtain preauthorization, including

documentation

AppB VII.CVII.6Discuss referral process for

patients in a managed care program

AppB VII.PVII.6Verify eligibility for managed care

services

AppB VII.CVII.7Describe how guidelines are used in

processing an insurance claim

AppB VII.CVII.8Compare processes for filing

insurance claims both manually and electronically

12



AppB VII.CVII.9Describe guidelines for

third-party claims

AppB VII.CVII.10Discuss types of physician

fee schedules

AppB VII.CVII.11Describe the concept of RBRVS

AppB VII.CVII.12Define Diagnosis-Related Groups

(DRGs)

13



AppB VIII.CVIII.1Describe how to use the most

current procedural coding systemAppB VIII.PVIII.1

Perform procedural codingAppB VIII.AVIII.1

Work with physician to achieve the maximum reimbursement

AppB VIII.CVIII.2Define upcoding and why it

should be avoidedAppB VIII.PVIII.2

Perform diagnostic coding


current diagnostic coding classification system


current HCPCS coding

14



AppB IX.CIX.1Discuss legal scope of practice

for medical assistantsAppB IX.PIX.1

Respond to issues of confidentialityAppB IX.AIX.1

Demonstrate sensitivity to patient rights

AppB IX.CIX.2Explore issue of confidentiality as it

applies to the medical assistantAppB IX.PIX.2

Perform within scope of practice

AppB IX.AIX.2Demonstrate awareness of the

consequences of not working within the legal scope of practice

AppB IX.CIX.3Describe the implications of

HIPAA for the medical assistant in various medical settings

AppB IX.PIX.3Apply HIPAA rules in regard to privacy/release of information

AppB IX.AIX.3Recognize the importance of local,

state and federal legislation and regulations in the practice setting

AppB IX.CIX.4Summarize the Patient’s

Bill of Rights

AppB IX.PIX.4Practice within the standard of care

for a medical assistant

AppB IX.CIX.5Discuss Licensure and certification as it applies to healthcare providers

AppB IX.PIX.5Incorporate the Patient’s Bill of Rights

into personal practice and medical office policies

and procedures

AppB IX.CIX.6Describe liability, professional, personal injury, and third party

insurance

AppB IX.PIX.6Complete an incident report

AppB IX.CIX.7Compare and contrast physician

and medical assistant roles in terms of standard of care

AppB IX.PIX.7Document accurately in the

patient record

AppB IX.CIX.8Compare criminal and civil law as it applies to the practicing

medical assistant

AppB IX.PIX.8Apply local, state and federal health care legislation and regulation appropriate to

the medical assisting practice setting

15



AppB IX.CIX.9Provide an example of tort law as it would apply to a medical assistant

AppB IX.CIX.10Explain how the following impact the MA’s practice and give examples: a. Negligence,

b.Malpractice, c.Statute of Limitations, d.GoodSamaritan Act(s), e. Uniform Anatomical Gift

Act, f. Living will/Advanced directives, g. Medical durable power of attorney

AppB IX.CIX.11Identify how the Americans with Disabilities Act (ADA) applies to the medical assisting profession

AppB IX.CIX.12List and discuss legal and illegal

interview questions

AppB IX.CIX.13Discuss all levels of governmental

legislation and regulation as they apply to medical assisting practice, including

FDA and DEA regulations

AppB IX.CIX.14Describe the process to follow if an error is made in patient care

16



AppB X.CX.1Differentiate between legal, ethical, and moral issues

affecting healthcare

AppB X.PX.1Report illegal and/or unsafe activities and

behaviors that affect health, safety and welfare of others to proper authorities

AppB X.AX.1Apply ethical behaviors, including

honesty/integrity in performance of medical assisting practice

AppB X.CX.2Compare personal, professional

and organizational ethics

AppB X.PX.2Develop a plan for separation of personal and professional ethics

AppB X.AX.2Examine the impact personal ethics

and morals may have on the individual’s practice

AppB X.CX.3Discuss the role of cultural, social and ethnic diversity in ethical performance of

medical assisting practice

AppB X.AX.3Demonstrate awareness of diversity

in providing patient care

AppB X.CX.4Identify where to report illegal

and/or unsafe activities and behaviors that affect health,

safety and welfare of others

AppB X.CX.5Identify the effect personal ethics

may have on professional performance

17



AppB XI.CXI.1Describe personal protective

equipment

AppB XI.PXI.1Comply with safety signs, symbols

and labels

AppB XI.AXI.1Recognize the effects of stress

on all persons involved in emergency situations

AppB XI.CXI.2Identify safety techniques that can be used to prevent accidents and maintain a safe work environment

AppB XI.PXI.2Evaluate the work environment

to identify safe vs. unsafe working conditions

AppB XI.AXI.2Demonstrate self awareness in responding to emergency

situations

AppB XI.CXI.3Describe the importance of Materials

Safety Data Sheets (MSDS) in a healthcare setting

AppB XI.PXI.3Develop a personal (patient and

employee) safety plan

AppB XI.CXI.4Identify safety signs, symbols

and labels

AppB XI.PXI.4Develop an environmental

safety plan

AppB XI.CXI.5State principles and steps of professional/provider CPR

AppB XI.PXI.5Demonstrate proper use of the following

equipment: a. Eyewash

b. Fire extinguishers c. Sharp disposal containers

AppB XI.CXI.6Describe basic principles of first aid

AppB XI.PXI.6Participate in a mock environmental exposure event with documentation

of steps taken

AppB XI.CXI.7Describe fundamental principles for evacuation of a healthcare setting

AppB XI.PXI.7Explain an evacuation plan

for a physician’s office

AppB XI.CXI.8Discuss fire safety issues in a

healthcare environment

AppB XI.PXI.8Demonstrate methods of fire

prevention in the healthcare setting

18



AppB XI.CXI.9Discuss requirements for responding to hazardous

material disposal

AppB XI.PXI.9Maintain provider/professional level

CPR certification

AppB XI.CXI.10Identify principles of body

mechanics and ergonomicsAppB XI.PXI.10

Perform first aid procedures

AppB XI.CXI.11Discuss critical elements of an

emergency plan for response to a natural disaster or other emergency

AppB XI.PXI.11Use proper body mechanics

AppB XI.CXI.12Identify emergency preparedness

plans in your community

AppB XI.PXI.12Maintain a current list of community

resources for emergency preparedness

AppB XI.CXI.13Discuss potential role(s) of the medical assistant

in emergency preparedness

19


STANDARDS

Standard ISponsorship

Standard II.AProgram Goals

Standard II.B-CLearning Domains

Standard III.AResources – Type and Amount

Standard III.B.1.aProgram Director Responsibilities

Standard III.B.1.bProgram Director

Qualifications

Standard III.B.2.aFaculty and/or Instructional Staff

Responsibilities

Standard III.B.2.bFaculty and/or Instructional Staff

Qualifications

Standard III.B.3.aPracticum Coordinator

Responsibilities

Standard III.B.3.bPracticum Coordinator

QualificationsStandard III.C

Curriculum - GeneralStandard III.C.1

Content and Competencies

Standard III.C.2Practicum

Standard III.DResource Assessment

Standard IV.AStudent Evaluation

Standard IV.BOutcomes Assessment

Standard V.APublications and Disclosure

Standard V.BLawful and Non-Discriminatory

Practices

Standard V.CSafeguards

Standard V.DStudent Records

Standards V.ESubstantive Change

Standard V.FAgreements

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