Maes Awyr Caerdydd Eich cyfle nesaf: Pennaeth DiogelwchCardiff Airport Your next opportunity: Head of Security

Cardiff Airport is really going places,

we’ve had a transformational few

years and are confident the future

will continue to see us realise our

ambitions. Our team has been

pivotal in our development and

keeping the team at the heart of all

we do is central to our company

purpose.

As the national Airport, we are proud

to connect Wales to the world and

to be a key gateway to the UK. We

have grown our passenger numbers,

improved the customer experience,

launched our Masterplan, and

launched our environmental flight

path to being carbon neutral whilst

keeping safety and security our

focus.

During 2019 we took over the

running of the St Athan Airfield

plus the passenger operations at

Anglesey Airport, making the most

of our team, skills and experience

as aviation experts within Wales. I

am also extremely pleased that we

were been able to bring forward our

commitment to pay the real living

wage from 1st April 2019, a year

earlier than planned.

This is a great time to be at Cardiff

Airport and we want to grow the

team to have more people with the

right skills, ambition and values. If

you think that could be you, then the

opportunity is here for the taking and

we look forward to meeting you.

Deb Bowen Rees

CEO, Cardiff Airport

I N T R O D U C T I O N

Passenger growth since 2013

60%

aviation related jobs

2,400

GVA per year to the Welsh economy

£246million

£

A S P I R E S

V I S I O N , P U R P O S E A N D V A L U E S

V I S I O N

To be a pioneering Airportbusiness, making Wales proud.“ “

P U R P O S E

To continue to transform our business through operational excellence, with our team and

customers at the heart of all we do. “ “

O U R V A L U E S

Ambition Pride Innovation Respect Efficiency ServiceSafety & security

T H I S I S C A R D I F F A I R P O R T

Cardiff Airport is the national Airport for Wales and a gateway to the UK.

routes available by direct flight services

Over50

routes available when taking connecting flights

Over900

passengersper annum

1.6m

customer service focussed and improved

terminal facilities

Customer

Operating the St Athan airfield from April 1st 2019

St Athan

Cardiff Airport is always open

24/7

Managing the Anglesey Airport terminal from December 1st 2019

Anglesey

Reduced carbon emissions over 8 years

53%

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CARDIFF

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:

Octo

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Octo

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No

vemb

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January 2020

July 2020

Q1 2020/21

Q4 2020/21

Our A

irpo

rt will b

e p

ow

ered entirely

by renew

able and

clean energ

y so

urces

Com

mit to the

Healthy Travel

Charter to p

romote

healthy travel habits

for our team and

custom

ers

Introd

uce new

electric vehicle charg

e po

ints acro

ss our car

parks

Renew

recycling

operations

across the A

irport

No

vemb

er 2019

Install smart

meters to

clo

sely mo

nitor

energy use

Up

date C

ardiff

Airp

ort’s Clim

ate C

hange Ad

aptation

Rep

ort

Co

ntinuered

uce plastic

consum

ptio

n w

ith our

partners

Com

mission

and install a

Solar P

V farm

on the A

irport

site

Enviro

nmental flig

ht path

Our journey to b

ecome a carb

on neutral airport

What w

e’ve achievedRed

uced

carbon

emissions b

y 53%

over 8

years

Electricity

consump

tion red

uced b

y 7%

over o

ne year

Natural gas

consump

tion red

uced b

y 29%

over o

ne year

Introduced

electric

vehicles to our op

erations

Discontinued

single use p

lastic straw

s across our food

and

drink outlets

Installed

comp

limentary

water refill

fountains across the site

Rep

laced end

of life eq

uipm

ent with

mod

ern, more

energy efficient technology

Rep

laced light

fittings with

LED

and energy

efficient solutions

Restricted

ground

running of engines

during

anti-social hours

Encouraging

twin engine

aircraft to taxi w

ith one engine

Use continuous

descent op

erations for aircraft on

app

roach, p

romoting noise

abatem

ent

Achieved

BS

8555:2003

Seren S

tandard

accred

itation 4 years in a row

# C W L 2 0 4 0T H E C A R D I F F A I R P O R T M A S T E R P L A N

We have ambitious plans to develop the Airport business over the next 20 years as a key gateway to the

Wales and the UK. The Masterplan sets out the Airport’s aspirations to grow to three million passengers

and beyond. Facilities must therefore meet the needs of the increased passenger numbers but also meet

and exceed modern traveller’s expectations.

International Gateway:• Build upon our efficient, safe and secure 24/7 operation• Deliver greater capacity to grow to three million passengers per annum and beyond• Attract new airlines, secure new routes and more choice for customers travelling to and from the region• Diversify the airport to create and develop opportunities for aviation, cargo, education, technology and innovation.

A unique place:• Create a public realm for the community to enjoy• Excite customers before they fly and those arriving to Wales• Link businesses across the Airport campus, supporting the region and Enterprise Zone• Support education with a place to learn and innovate.

Terminal Development:• Enhance our unique identity as the gateway to Wales, creating a memorable first and last impression• Ensure ease of access for all• Enhance our customer experience with best in class facilities, including SMART technology• Develop our ‘green’ credentials to meet our environmental and social commitments.

New 4* Hotel:• Develop the first on site hotel • Offer more choice in local accommodation for customers• Offer business meeting and conference facilities • Provide a convenient base for visitors to explore the region.

New Transport Hub & Car Park:• Offer greater travel choice for customers, the community and the Airport team; car, bus, rail, taxi, car hire and active travel• Offer an improved integrated transport facility • Develop a new multi storey car park close to the terminal building • Offer new services to enhance the customer experience.

T H E M A S T E R P L A N H I G H L I G H T S

S U P P O R T I N G W A L E S A N D O U R

C O M M U N I T Y

Cardiff Airport is a vital asset to the Welsh economy, providing global connectivity for businesses and

acting as the gateway to Wales and the south west of England and an alternative gateway to the UK.

There is a clearly established link between the success of the Airport and direct and indirect job creation and stimulation of inbound tourism and business activity.

• The business has a total economic footprint of £1.1bn

• It is responsible for sustaining ~5,300 jobs directly and indirectly with a catalytic footprint of ~19,700 jobs

• In terms of GVA, the airport’s direct and indirect activity supports ~£246m in the South Wales area, with an additional £900m from catalytic jobs

As part of our vision “to be a pioneering airport business, making Wales proud”, we are committed to making a sustainable, positive impact on;

• the environment

• our community

• our people

• whilst delivering real economic value to Wales.

Our corporate social responsibility plan is underpinned by our commitment to the ‘Well-being of Future Generations Act’. This commitment is fully integrated throughout our business and reinforces the contribution we make to Wales in a responsible and sustainable way. Being ‘responsible’ is an important driver to maximise the benefit of the Airport to the people of Wales, while mitigating the Airport’s environmental impact. It allows us to build long term partnerships, which benefit the environment, our communities, our people, our business and ultimately Wales.

• Roger Lewis, Chairman (until 31st May 2020)

• Deb Bowen Rees, CEO

• Spencer Birns, CCO

• Huw Lewis, CFO

• Geraint Davies, Non-Executive Director

• Terry Morgan, Non-Executive Director

• Fiona Gunn, Non-Executive Director

O U R B O A R D A N D S E N I O R L E A D E R S H I P

T E A M

B O A R D

S E N I O R L E A D E R S H I P T E A M

Chief Financial Officer

Huw Lewis

Finance ControllerNeil Evans

Head of ICTDewi Gaylard

CEODeb Bowen Rees

Chief Commercial Officer

Spencer Birns

Head of Commercial & Sales

Sarah Clifford

Head of Marketing & PR

Cassie Houghton

Director of Operations

Ceri Mashlan

Head of Airfield OpsRob Elias

Director of Airport Planning &

Development Mark Bailey

Head of Airport Facilities

Bob Hammacott

Head of QSHEJason Coleman

Director of HR Rhys Owen

Head of Security

Job title: Head of Security Cardiff, St Athan and Anglesey

Reports to: Director of Operations

Responsible for: Security Managers and Team

T H E R O L E

P U R P O S E A N D S C O P E

The following accountabilities and roles apply to Cardiff Airport, St Athan and Anglesey. The post holder is responsible for ensuring consistency across all sites.

Strong leadership skills are critical with such a large team dispersed across 3 sites. A focus on staff engagement is paramount in within all aspects of the security role.

• To be responsible for Cardiff Airport, St Athan and Anglesey security operations department, reporting, and advising the Director of Operations on all security matters.

• To be responsible for business planning within this department, covering all relevant topics in line with the business objectives across all teams.

• To be a member of the Senior Management Team, ensuring strategy overview on all Security matters.

• To delivery business plans and board reports in a timely manner, fully integrated within the business plan.

• To ensure all CAA/DfT and EU legislation is continually reviewed and that the security operation across all 3 sites meets all regulatory requirements.

• The post holder is responsible for assisting the Director of Operations in the effective operational delivery of the Airport Security Programme and regime now and in the future.

• The post holder will be responsible for authorising the Airport’s Security Programme including updates in line with legislative change.

K E Y A C C O U N T A B I L I T I E S A N D R O L E O U T P U T S

• To provide effective and strong leadership and management of a security team of approximately 131 employees, ensuring delivery of all welfare, discipline, staff training, recruitment and human resource management.

• To chair and represent Airport security forums and committees, including, Security committees, local intelligence meetings, emergency committees and weekly operations meetings. Provide expert input into the Airport Risk Advisory Group and Security Executive Group meetings.

• To develop and maintain strong relationships with the regulators, attending CAA/DfT meetings when required.

• Consult with other airport departments regarding security implications of proposed projects and operations.

• Responsibility for overseeing security training and compliance in line with the CAA requirements, endeavouring to aim for continuous improvement.

• To ensure regular performance reviews of the security management team are conducted and followed up where required.

• Collation and interpretation of key performance data, for reporting to the Regulator and to the Airport board and senior management structure.

• To lead and be an integral participant in all emergency response training and live activities at the aerodrome.

• To establish additional key stakeholder relationships, to ensure all security elements of customer requirements are delivered including airline, ground support, third party service providers and other interested parties.

• To set and manage the security departments budget and ensure that the security operation runs within the budget set out at the beginning of each financial year.

• To carry out regular internal audit and inspections of the security functions, identifying trends and implementing any required actions or change.

• To ensure that all audit findings, both internal and external, are addressed within agreed timescales.

• To consult with employee/trade union representatives with regard to security employment relations.

• Ensure regular performance reviews of the security team are conducted and followed up where required.

S K I L L S , K N O W L E D G EA N D E X P E R I E N C E

Essential Desirable

Qualifications • Head of or Management Roles in leadership of teams.

• Security clearance to Counter-Terrorism level (CTC Clearance)

• Basic Disclosure (Disclosure Scotland).

• Experience of delivering to Board level.

Experience • Experience of leading large teams of staff • Experience of managing complex shift

rotas coupled with relevant deployment of personnel.

• Membership of organisations Senior Leadership Team

• Experience within the security industry of regulation and implementation.

Knowledge • A commitment to upholding high standards of service to customers.

• An understanding of the principles of Equality, Diversity and Inclusion.

• Ensure a clear understanding of compliance with management structure and processes and procedures.

Skills • Excellent in communication, both written and verbal.

• Ability to analytically assess risk and/or risk threat.

• To be able to maintain a calm presence in pressure situations.

General • Highly motivated and dynamic individual.• High levels of integrity and trust.• Professional and confident.

H E A L T H & S A F E T Y

The following Health & Safety accountabilities and roles apply to both Cardiff Airport St Athan and

Anglesey ensuring consistency across both sites as the responsible manager.

It is our intention to demonstrate an ongoing commitment to improving health and safety at work throughout the airport. We will comply with all requirements of health and safety legislation.

In order to do this, all staff must have a good awareness and understanding of health and safety hazards and risks that may affect themselves, passengers or other people on-site and must comply at all times with excellence in conduct, behaviour and attitude.

Senior management will ensure that:

• adequate resources are provided for health and safety;

• health and safety is adequately assessed, controlled and monitored;

• Our people are actively involved in all aspects of creating and maintaining a healthy and safe working environment.

• It shall be the duty of every employer to ensure, as far as is reasonably practicable, the health, safety and welfare at work of all his employees.

T H E P R O C E S S

To be considered for this role you must send an up to date CV and covering letter to HR department at Cardiff Airport

CV’s will be shortlisted and those successful candidates will then be invited to attend a selection process.

A competitive salary and benefits will be offered to the successful person.

All CV’s must be emailed in either PDF or Word format to hr@cwl.aero no later than 5pm on 13 March 2020.

Cardiff Airport is an equal opportunities employer

P E R S O N A L D A T A

Privacy notice for prospective employees

Purpose of this privacy notice

This privacy notice applies to all prospective candidates that apply for work with us, Cardiff Airport, whether as an employee, worker, volunteer, intern or contractor. It seeks to inform you of how we will hold and use personal information about you, including why your personal data will be used and how long it will usually be retained for. This information must be provided to you under the General Data Protection Regulation ((EU) 2016/679) (GDPR).

Data protection principles

We are committed to ensuring that your personal data is used in compliance with the applicable laws and principles, which means that your data will be:

• Used lawfully, fairly and in a transparent way.

• Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.

• Relevant to the purposes we have told you about and limited only to those purposes.

• Accurate and kept up to date.

• Kept only as long as necessary for the purposes we have told you about.

• Kept securely.

The kind of information we will hold about you

In connection with your application for work with us, we will collect, store, and use the following categories of personal information about you:

• The information you have provided to us in your curriculum vitae and covering letter.

• The information you have provided on our application form, including name, title, address, telephone number, personal email address, date of birth, gender, employment history and qualifications.

• Any information you provide to us during an interview.

• The outcomes of any selection tests including, but not limited to, psychometric tests, in-tray exercises, case study examples, Ishara tests, smell test (Security roles), driving tests, qualifications relevant to the role and DBS and CTC (If required for role) records.

We may also collect, store and use the following “special categories” of more sensitive personal information:

• Information about your race or ethnicity, religious beliefs, sexual orientation and political opinions.

• Information about your health, including any medical condition, health and sickness records.

• Information about criminal convictions and offences.

How is your personal information collected?

We collect personal information about candidates from the following sources:

• You, the candidate.

• The applicable recruitment agency from which you have been referred. We collect the following categories of data from recruitment agencies: CV, application forms, salary expectations.

• Disclosure and Barring Service in respect of criminal convictions.

• Your named referees, from whom we collect the following categories of data: Name, address, previous role history, employment dates, suitability for role being recruited.

How we will use information about you

We will use the personal information we collect about you to:

• Assess your skills, qualifications, and suitability for the role/work;

• Carry out background and reference checks, where applicable.

• Communicate with you about the recruitment process.

• Keep records related to our hiring processes.

• Comply with legal or regulatory requirements.

We will require the above information only if it is in our legitimate interests to consider you for a role / work.

We also need to process your personal information to decide whether to enter into a contract of employment or work with you.

Having received your CV and/or covering letter and/or your application form, and the results from any tests which we require you to take as part of our recruitment selection process, we will then process that information to decide whether you meet the basic requirements to be shortlisted for the role. If you do, we will decide whether your application is strong enough to invite you for an interview. If we decide to call you for an interview, we will use the information you provide to us at the interview to decide whether to offer you the role or alternative work. If we decide to offer you work, we will then take up references and carry out a criminal record and, for some roles, a CTC check before confirming your appointment.

If you fail to provide personal information

If you fail to provide information when requested which is necessary for us to consider your application (such as evidence of qualifications or work history), we will not be able to process your application successfully. For example, if we require a DBS check or references for this role and you fail to provide us with relevant details, we will not be able to take your application further.

How we use particularly sensitive personal information

We will use your particularly sensitive personal information in the following ways:

• We will use information about your disability status to consider whether we need to provide appropriate adjustments during the recruitment process, for example whether adjustments need to be made during a test or interview.

• We will use information about your race or national or ethnic origin, religious, philosophical or moral beliefs, or your sexual life or sexual orientation, to ensure meaningful equal opportunity monitoring and reporting.

Information about criminal convictions

We envisage that we will process information about criminal convictions.

We may be required to collect information about your criminal convictions history if we would like to offer you work (conditional on checks and any other conditions, such as references, being satisfactory). We are entitled, and on occasions required, to carry out a criminal records check in order to satisfy ourselves that there is nothing in your

criminal convictions history which makes you unsuitable for the role. In particular:

• [We are legally required by the Civil Aviation Authority (CAA) to carry out criminal record checks for those being recruited to roles at Cardiff Airport.

• Roles at the Airport are listed on the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (SI 1975/1023) so is eligible for a standard check from the Disclosure and Barring Service.

• Roles at Cardiff Airport require a high degree of trust and integrity and so we would like to ask you to seek a basic disclosure of your criminal records history.

We have in place an appropriate policy document and safeguards which we are required by law to maintain when processing such data. We will notify you throughout the recruitment process if and when this requirement becomes applicable to you.

Automated decision-making

You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.

Data sharing

Why might you share my personal information with third parties?

We will only share your personal information with the following third parties for the purposes of processing your application. All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. Details of these measures may be obtained from our Head of HR.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Data retention

How long will you use my information for?We will retain your personal information for a period of months after we have communicated to you our decision about whether to appoint you work. We retain your personal information for that period so that we can show, in the event

of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way. After the specified periods, (see Data Retention Policy), we will securely destroy your personal information in accordance with data protection legislation.

If we wish to retain your personal information on file, on the basis that a further opportunity may arise in future and we may wish to consider you for that, we will write to you separately, seeking your explicit consent to retain your personal information for a fixed period on that basis.

Rights of access, correction, erasure, and restriction

Your rights in connection with personal information

Under certain circumstances, by law you have the right to:

• Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

• Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your

particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

• Request the transfer of your personal information to another party.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact Ian Godsell, Data Protection Officer, in writing.

Right to withdraw consent

When you applied for work with us, you provided consent to us processing your personal information for the purposes of the recruitment exercise. You have the right to withdraw your consent for processing for that purpose at any time. To withdraw your consent, please contact Ian Godsell, Data Protection Officer. Once we have received notification that you have withdrawn your consent, we will no longer process your application and, subject to our retention policy, we will dispose of your personal data securely.

Data protection officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the DPO. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

Please sign and return a copy of this Privacy Notice as confirmation that you have read and understood our processes and requirements for holding and using personal information about you.

I, ..................................................................................................................................................................... (candidate name), acknowledge that on

.......................................................................................................................................................................... (date), I received a copy of Cardiff Airport’s privacy

policy notice for employees, workers and contractors and that I have read and understood it.

Signature: ........................................................................................................................ Name: .................................................................................................................................

cardiff-airport.com

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