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MAHALO! HWWA 2019 Conference Committee All of our Presenters and Exhibitors City and County of Honolulu Department of Health, State of Hawaii Board of Water Supply, City and County of Honolulu Department of Water Supply, County of Hawaii Department of Water, County of Kauai County of Maui Water Supply Ala Moana Hotel by Mantra Waikele Golf Club Waihee Field Trip: KEY (Kualoa-He‘eia Ecumenical Youth) Project • Auli‘i Dudoit, Executive Director • John L. Reppun, Community Resource Development and Executive Director, Emeritus • Kalae Kukahiko, Front Office/ Facilities Coordinator Morning Glass Coffee & Café at KEY Project • Mahina Akimoto-Reppun C O U N T Y O F M A U I W A T E R S U P P L Y Mahalo to the following businesses, agencies and individuals that helped with this year’s conference HWWA CONFERENCE WED., OCT. 9 – FRI., OCT. 11, 2019 ALA MOANA HOTEL BY MANTRA HONOLULU

MAHALO! HWWA CONFERENCE · MAHALO! HWWA 2019 Conference Committee All of our Presenters and Exhibitors City and County of Honolulu Department of Health, State of Hawaii Board of Water

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Page 1: MAHALO! HWWA CONFERENCE · MAHALO! HWWA 2019 Conference Committee All of our Presenters and Exhibitors City and County of Honolulu Department of Health, State of Hawaii Board of Water

MAHALO!

HWWA 2019 Conference Committee All of our Presenters and ExhibitorsCity and County of Honolulu Department of Health, State of HawaiiBoard of Water Supply, City and County of Honolulu Department of Water Supply, County of HawaiiDepartment of Water, County of KauaiCounty of Maui Water SupplyAla Moana Hotel by MantraWaikele Golf Club

Waihee Field Trip:KEY (Kualoa-He‘eia Ecumenical Youth) Project

• Auli‘i Dudoit, Executive Director• John L. Reppun, Community Resource

Development and Executive Director, Emeritus• Kalae Kukahiko, Front Office/

Facilities CoordinatorMorning Glass Coffee & Café at KEY Project

• Mahina Akimoto-Reppun

COUNTY OF MAUI

W A T E R S U P P LY

Mahalo to the following businesses, agencies and individuals that helped with this year’s conference

HWWA CONFERENCE

WED., OCT. 9 – FRI., OCT. 11, 2019 ALA MOANA HOTEL BY MANTRA

HONOLULU

Page 2: MAHALO! HWWA CONFERENCE · MAHALO! HWWA 2019 Conference Committee All of our Presenters and Exhibitors City and County of Honolulu Department of Health, State of Hawaii Board of Water

THOMPSON AWARD

About William Y. ThompsonMr. William Y. Thompson began his career in the water industry in 1950 with the Board of Water Supply of the County of Hawaii. In 1960, he became the Department’s second manager. It was through his efforts that much needed capital improvement funds were secured for major water system improvements and expansions. Stringent water system standards were adopted. Computer billing and other changes were instituted. Through his accomplishments, the Department lessened its maintenance and operational worries and became more efficient. In 1961, Mr. Thompson founded the Hawaii Water Works Association (HWWA) as a means for all of Hawaii’s water works professionals to gather and discuss topics and ideas for the general betterment of the water works industry. Mr. Thompson passed away May 15, 2018.

About The William Y. Thompson AwardIn 1993, the HWWA honored Mr. Thompson by creating an award in his name. As inscribed on the award plaque, he is honored “for his visions and efforts in organizing the Hawaii Water Works Association, for his outstanding service and contribution as a water manager, and for his love and unselfish devotion to his fellow man….”The winner of the William Y. Thompson Award is selected “for dedication, superior work performance, outstanding service to the water industry, and love for the people of Hawaii.”

Past Honorees2018 – Cullen Falces, Maui Department of Water Supply2017 – Marc Chun, Honolulu Board of Water Supply2016 – Calvin Uemura, Hawaii Department of Water Supply2015 – Chris Pacheco, Hawaii Department of Water Supply2014 – Paul Silva, Maui Department of Water Supply2013 – Andrew Higa, Hawaii Department of Water Supply2012 – Crestita Hudman, Hawaii Department of Water Supply2011 – Leslie Yoshioka, Kauai Department of Water Supply2010 – Kanani Aton Keliikoa, Hawaii Department of Water Supply2009 – Amy Tsuneyoshi, Honolulu Board of Water Supply2008 – Norris Gonsalves, Hawaii Department of Water Supply2007 – Cyrus Sumida, Hawaii Department of Water Supply2006 – Daniel “Gundi” Dancil, Maui Department of Water Supply

2005 – Gwen Sugahara, Hawaii Department of Water Supply (co-winner)2005 – Thelma Kimura, Honolulu Board of Water Supply (co-winner)2004 – Daryl Hiromoto, Honolulu Board of Water Supply2003 – Jacalyn Takakura, Maui Department of Water Supply2002 – William Yamamoto, Hawaii Department of Water Supply2001 – Wanda Kapahu, Hawaii Department of Water Supply2000 – Gordon Okazaki, Maui Department of Water Supply1999 – Kurt Inaba, Hawaii Department of Water Supply1998 – Stanley Sarmiento, Kauai Department of Water Supply1997 – Clifford Bajcar, Honolulu Board of Water Supply1996 – Abel Kahoohanohano, Maui Department of Water Supply1995 – Joy Kawakami, Hawaii Department of Water Supply1994 – Jerry Martin, Honolulu Board of Water Supply

Room Name Sq Ft Dimensions Ceiling Theatre Classroom Reception Banquet Exhibit Conference

Hibiscus Ballroom 6,888 82’ x 84’ 15’ 750 400 1,000 500 50

Hibiscus I 3,444 41’ x 84’ 15’ 375 170 475 200 22

Hibiscus II 3,444 41’ X 84’ 15’ 375 170 475 200 22

Garden Lanai 2,993 41’ x 73’ 8’ 300 150 400 200 20

Carnation 1,012 23’ x 44’ 8’ 100 50 120 80 5 24

Pakalana & Anthurium 1,066 41’ x 26’ 8’ 60 40 120 60 4 32

Pakalana 570 21’ x 26’ 8’ 30 24 60 30 2 20

Anthurium 520 19’ x 26’ 8’ 30 20 50 30 2 18

Plumeria 1,023 31’ x 33’ 8’ 75 45 100 60 4 24

Ilima 1,176 28’ x 42’ 8’ 75 60 130 100 3 26

Gardenia 322 14’ x 23’ 8’ 15 15 30 20 2 12

ILIMA

ELEV. LOBBY

ELEV. LOBBY

GARDENIA

ANTHURIUM

PAKALANA

PLUMERIA

CARNATION

WOMEN

MEN

PRE-FUNCTION

ESCALATOR

HIBISCUS BALLROOM I

TO ALA MOANASHOPPINGCENTER

GARDEN LANAI

Stage

Phones

HIBISCUS BALLROOM II

U.S. & Canada, 888-410-4811 or 808-955-4811, Fax: 808-953-3982, Email: [email protected] Atkinson Drive, Honolulu, Hawaii 96814

©2014 Outrigger Enterprises Group. All rights reserved. 1.5M/03/14

GARDEN LANAI

CARNATION ROOM EXHIBITORS

REGISTRATION

HIBISCUS BALLROOM I

HIBISCUS BALLROOM II

Page 3: MAHALO! HWWA CONFERENCE · MAHALO! HWWA 2019 Conference Committee All of our Presenters and Exhibitors City and County of Honolulu Department of Health, State of Hawaii Board of Water

assortment of jobs prior to joining the BWS. He has worked in firms of all sizes, ranging from a two-man consulting shop to some of the largest corporations in the world, including IBM and NYNEX, the New York-New England “Baby Bell.” He also held engineering positions in Federal and State government before finding a home in City government with the BWS. Jason is a graduate of the University of Hawaii at Manoa with a Bachelor of Science degree in Civil Engineering and a Master’s degree in Business Administration.The Board of Water Supply (BWS) Water Master Plan, Long Range Financial Plan and 30-year Infrastructure Investment Plan charted the course for future projects to meet the water system’s needs. During the development of the Water Master Plan, the Capital Projects Division, the design and construction arm of the BWS, initiated a number of operational optimization initiatives to build the organization of the future to meet the workload demands of an expanding Capital Improvement Program.Michele L. Thomas Executive Assistant & Chief Human Resources Officer Board of Water SupplyMichele Thomas, is a seasoned Human Recourses (HR) professional, who has made it her mission to help employees and employers work synergistically together. Michele is currently the Chief HR Officer for the Honolulu Board of Water Supply (BWS), a semi-autonomous public utility on Oahu. She holds a Master’s degree in Leadership and Organizational Studies from Azusa Pacific University and is certified in HR Management through the University of California, Los Angeles (UCLA). Throughout her career, Michele has worked in a variety of disciplines in HR and administration and has garnered extensive experience working in the public sector and with non-profit agencies. Prior to joining the BWS in 2017, Michele worked in law enforcement in California and eventually transitioned into her HR career with the County of Los Angeles. She is a member of the Society of HR Management (SHRM) local Hawaii Chapter and the SHRM national network and consistently strives to keep up to date with HR and water industry trends and best practices. Outside of work, Michele is committed to education, sits on the Board of Directors for the UCLA Pilipino Alumni Association, and is a proud mother and wife.Amy Tsuneyoshi Watershed Resource Specialist Board of Water Supply Water Resources Division, Hydrology-Geology BranchAmy Tsuneyoshi is a Watershed Resource Specialist, and manages the Watershed Program in the Hydrology-Geology Branch of the Honolulu Board of Water Supply. She holds a Bachelor of Science degree in Horticulture, and has twenty years of professional experience in natural resource management.Barry Usagawa Water Resources Division Program Administrator Board of Water SupplyBarry Usagawa is the Program Administrator for the Water Resources Division of the Honolulu Board of Water Supply. Barry has worked for over 34 years at BWS in water systems analysis, environmental, long range capital planning and water resource management, conservation, reuse, water rights and land use planning. Barry has lead the development of Oahu’s 8 regional Watershed Management Plans for resource protection and water

use and development and the BWS Water Master Plan, the 30 year water infrastructure functional plan. Barry is a member of the Hawaii Community Foundation’s Freshwater Council which developed the State Freshwater Blueprint for water conservation, reuse and recharge targets to ensure 100 mgd of resilient water by 2030. He is a licensed professional engineer in Hawaii and a BS in Civil Engineering from the University of Hawaii at Manoa.Ron Wada Assistant Program Administrator, Board of Water Supply Information Technology DivisionRonald Wada is an Assistant Program Administrator (Assistant Division Head) for the Information Technology Division of the Board of Water Supply (BWS). He installed the first GIS system (Unix based) at the BWS and has developed GIS applications. He was the project manager for the following:

• The first SCADA (Supervisory Control and Data Acquisition) system at the BWS with a computer graphics user interface.

• A document management project which scanned BWS microfiche customer records and paper as-built drawings and stored them in a FileNet system for easy search and retrieval.

• An island-wide BWS wireless and security camera system project. The security camera system monitors BWS pump stations, reservoirs and other facilities. The wireless system connects these facilities to a centralized monitoring center at the Beretania Complex.

• The Initial Phases of the BWS Water Master Plan Project.Ron is a registered Civil Engineer and has a Bachelor of Science degree from the University of Hawaii but has spent most of his career in Information Technology.Jessica Yee Mechanical Engineer, Board of Water Supply Water System Operations Division Jessica Yee is a Mechanical Engineer with the Water System Operations Division of the Honolulu Board of Water Supply. Her responsibilities include review of plans and development and implementation of systems for daily operations data collection.PANEL DISCUSSION:Keith Okamoto, Manager Hawaii Dept. of WaterJeff Pearson, Manager, Maui Dept. of WaterBryan Wienand, Manager, Kauai Dept. of WaterErnie Lau, Manager, Honolulu Board of Water SupplyPANEL DISCUSSION:Ann Hajnosz, ModeratorJean Isip Schneider, University of HawaiiMahana Gomes, Hawaii Rural WaterBarry Pollock, RCAC/Former EPA Region 9 AdministratorMichele Thomas, BWS Human Resources

SPEAKERS WELCOME!

Aloha!I’d like to personally welcome each of you to our 58th Hawaii Water Works Association (HWWA) Annual Conference. This is an exciting time to be in the drinking water field as we work to be proactive and innovative in how we address coming challenges, both locally and globally. The theme of this conference is “Kumuwai,” which means “source of a stream or spring.” It also means “a source of information about water,” which aptly describes this event. Over the next few days, you will have many opportunities to hear from experts and leaders in various sectors of our local and national drinking water profession. They will share their experiences and information about relevant

topics to allow us to, as our HWWA mission states, “…discuss and seek solutions to problems, and to plan and work for the general betterment of the water works industry.”Together, we can effectively help to shape the future of drinking water in Hawaii. As a valued HWWA member, you have the vision, the knowledge, the tools, and, most importantly, the resolve to help strengthen ongoing efforts to preserve and protect Hawaii’s potable water resources, now and for generations to come. Mahalo!

Very truly yours,

ERNEST Y. W. LAU, P.E. President, Hawaii Water Works Association Manager and Chief Engineer Board of Water Supply City and County of Honolulu

Page 4: MAHALO! HWWA CONFERENCE · MAHALO! HWWA 2019 Conference Committee All of our Presenters and Exhibitors City and County of Honolulu Department of Health, State of Hawaii Board of Water

Wed., Oct. 9, General Session, Hibiscus Room

Wed., Oct. 9, Breakout 1, Finance & Rates, Carnation Room

8:00 a.m. – 9:00 a.m

Continental Breakfast

Registration

8:55 a.m. Announcements Conference Emcee

9:00 a.m. Welcome & Opening

Kumuwai The Source Water, Conference Highlights Ernest Lau, Honolulu Board of Water Supply, Manager & Chief Engineer

9:30 a.m. Presentation Honolulu's Resilience Strategy Matt Gonser, Office of Climate Change, Sustainability and ResiliencyLaunched in spring 2019, the Oahu Resilience Strategy articulates 44 discrete actions to address resilience challenges and opportunities identified from a comprehensive engagement and research process. The Resilience Strategy stands on four main pillars and the need to act together to address these needs and opportunities: Remaining Rooted – Ensuring an Affordable Future for Our Island; Bouncing Forward – Fostering Resilience in the Face of Natural Disaster; Climate Security – Tackling Climate Change by Reducing Emissions and Adapting to Impacts; Community Cohesion – Leveraging the Strength and Leadership of Local Communities.The strategy proposes several actions to address water management, involving many City agencies, other governmental partners, and the professional sector. Learn about the Resilience Strategy, water management actions, and opportunities to improve Oahu’s resilience.

10:00 a.m. Break10:15 a.m. Presentation Hawaii Freshwater Council & Blueprint for Water Security 2030

Dana Okano, Program Manager Hawaii Community FoundationThe Hawaii Fresh Water Initiative (FWI) was launched in 2013 to develop a consensus-based strategy to increasing water security throughout the Hawaiian Islands. Hawaii’s primary potable water sources are groundwater aquifers. With increases in resident and tourist populations accompanied by over 30 years of declining rainfall patterns, groundwater supplies and fresh water security are in danger of not meeting the community’s future needs without active intervention and planning today. The FWI is divided into three goals: water conservation, reuse, and recharge which together will help increase fresh water security by 100 million gallons a day (mgd) by 2030. This presentation will discuss both the challenges and opportunities of incorporating fresh water security when planning for healthy, equitable, and resilient communities.

11:00 a.m. Presentation One Water For Climate Resiliency, A White Paper for the Honolulu Climate Change Commission Christin Reynolds, One World, One WaterWater is critical to Hawaii’s built and natural environment and managing it sustainably will be essential as the pressures of development, aging infrastructure, climate change, and sea level rise increase over time. Mayor Kirk Caldwell’s 2018 Climate Change and Sea Level Rise Directive authorizes City agencies to take action to minimize the negative impacts of climate change is a step towards holistically planning for resiliency in Honolulu while building collaboration around a similar goal.A nationally acclaimed technique for encouraging integrated water management is the ‘one water’ method, which is an approach that envisions water being managed in a sustainable, inclusive manner while recognizing the intrinsic value of water in every form- stormwater, wastewater, and drinking water through the hydrologic water cycle.

12:00 noon Lunch

1:30 p.m. Presentation BWS Water Rates and Long Range Financial Plan Update Joe Cooper, Board of Water Supply Waterworks ControllerBWS Water Rates Design Process and Long Range Financial Plan Scenarios

2:00 p.m. Presentation Innovative Financing Options for Water Quality Challenges Erin Riggs, University of North CarolinaLike many states, Hawaii is faced with water quality challenges in some of its drinking water sources. Whether utilities are facing growing costs associated with complying with state or federal water quality regulations, or new treatment costs associated with unique contaminants, water quality needs present unique finance challenges for utilities and state and local governments. This session will evaluate the innovative financing options available to utilities that can be used for water quality improvements. The session will start with a look at state or federal funding programs, and then will highlight some examples of innovative financing mechanisms being used around the country, including partnership models, and dedicated revenue sources.

Environmental Funders Group.Prior to joining the Foundation, Dr. Okano worked for the National Oceanic and Atmospheric Administration (NOAA) Office for Coastal Management as a Coral Management Liaison and a Coastal Specialist in Saipan, CNMI. In addition, she served as the Pacific region Land-Based Sources of Pollution Coordinator for NOAA’s Coral Reef Conservation Program. Dr. Okano also previously worked as a Planner in County of Hawai‘i Planning Department, and she began her career as a Peace Corps Volunteer serving in Benin, West Africa.Dr. Okano has experience providing technical assistance to natural resource agencies on a range of coastal management issues including; conservation planning, reducing land-based sources of pollution, climate change adaptation, ocean and coastal policy, program evaluation, and grants management. Dr. Okano has a PhD from the University of Hawaii at Mānoa in Natural Resources and Environmental Management, and is AICP certified by the American Planning Association.With over 100 years of community service, the Hawai‘i Community Foundation (HCF) is the leading philanthropic institution in the state. HCF is a steward of more than 850 funds, including more than 250 scholarship funds, created by donors who desire to transform lives and improve communities. In 2017, HCF distributed more than $59 million in grants and contracts statewide, including more than $6 million in scholarships. HCF also serves as a resource on community issues and trends in the nonprofit sector.Juanita Reyher-Colon Hawaii Rural Water AssociationJuanita N. Reyher-Colon is the Source Water Protection Specialist for Hawaii Rural Water Association (HRWA). Prior to joining HRWA, Juanita was the General Manager for Kawela Plantation Homeowners’ Association and Water System. Juanita received her bachelor’s degree in Business Administration from the University of Hawaii. She also completed other course studies that included Disaster Preparedness and Emergency Response Management. Juanita holds a Water Distribution System Operator Class 2 license. Juanita has held various positions within the AWWA-HI Section Board starting as the Small Systems Committee Chair and Co-Chair, Administrative At-Large Trustee, Vice-Chair, Chair, Past-Chair and is the 2019-2020 Treasurer. She is also a Project WET (Water Education for Teachers) Hawai’i facilitator.Christin Reynolds One World, One WaterOne World One Water, LLC company founder and owner Christin Reynolds’ expertise includes policy, engineering, mapping, and modeling. As a specialist in coastal and water management issues, she has provides support for federal and local governments in Hawai‘i and American Samoa. With over a decade of professional experience in Geographic Information Systems, water resources, project management, and engineering, her career spans the public and private sectors.Former positions include managing project engineering and spatial planning for Bio-Logical Capital; providing technical assistance for NOAA Pacific Services Center in Honolulu; leading American Samoa’s Coastal Management GIS Program and performing water resource engineering for Applied Technology and Management.A Rotary ambassadorial scholar, Christin holds a master’s degree in engineering and policy analysis from the Technische Universiteit Delft in the Netherlands and Harbin Institute of Technology in Harbin,

China. She received her bachelor’s degree in civil and environmental engineering from Worcester Polytechnic Institute in Massachusetts.Erin Riggs University of North CarolinaErin Riggs joined the Environmental Finance Center (EFC) in 2016. Her primary focus is research and writing on multiple topics, including innovative stormwater finance, nutrient management, water and wastewater affordability, and regionalization of water and wastewater systems. She also engages in teaching and advising and is particularly interested in legal and policy questions related to her research. Prior to joining the EFC, Erin worked as a Staff Attorney for the 13th Judicial Circuit Court in Tampa, FL. She holds a BA from the University of North Carolina at Chapel Hill and a JD from the University of Florida.Joanna L. Seto, P.E. Hawaii State Department of Health Joanna L. Seto, P.E., is the Engineering Program Manager of the Department of Health’s Safe Drinking Water Branch. She has more than 30 years of combined private and public engineering experience working at Hawaiian Dredging & Construction Company, Sato & Associates, Inc., and the Department of Health, Clean Water Branch and Safe Drinking Water Branch. Joanna is currently the webmaster of the American Water Works Association – Hawaii Section. She is past chair of the American Water Works Association-Hawaii Section Chair and past president of the Hawaii Section of the American Society of Civil Engineers. Joanna graduated from ‘lolani School and Washington University in St. Louis, Missouri where she earned a Bachelor of Science in Civil Engineering.Micah Rolfe, B.S. Mechanical Engineer, P.M.P, PdM Specialists LLCCurrently working as a Reliability Engineer for PdM Specialists, Micah began his career in the manufacturing sector focusing on the continuous improvement of asset management and performance. He studied Mechanical Engineering and Business Administration, graduating with a B.S.M.E from the University of Portland. He is passionate about improving design, performance, and function of machines and processes. In his free time he enjoys traveling, golfing, sporting events and breweries.Andy Salveson Water Reuse Practice Director, Carollo EngineersAndy is Carollo’s Water Reuse Practice Director. Over a 25 year career, Andy has led more than 60 advanced treatment designs, pilot tested more than 100 systems, and conducted more than $10M in applied research.Andy has been honored with the WateReuse Person of the Year Award and been part of teams honored with the CWEA Research Achievement Award, the WateReuse Association Innovative Project Award, and the International Water Association Market Changing Water Technology Award. Andy serves on a number of expert panels with NWRI and The WRF and has published guidance documents on potable reuse and disinfection for WHO, NWRI, IUVA, and WEF.Jason Takaki Program Administrator, Board of Water Supply Capital Projects DivisionJason Takaki is the Program Administrator for the Honolulu Board of Water Supply Capital Projects Division. Jason held a diverse

SPEAKERS

Page 5: MAHALO! HWWA CONFERENCE · MAHALO! HWWA 2019 Conference Committee All of our Presenters and Exhibitors City and County of Honolulu Department of Health, State of Hawaii Board of Water

State of California. She has thirty years of professional experience in the water resources management, water resources consulting and environmental consulting fields.Marcus Meaney Program Administrator, Honeywell Smart EnergyMarcus Meaney is a Program Administrator at Honeywell Smart Energy, with 4 years of Project Management experience in developing and managing multi-faceted projects including financial management, business development and construction management.His work with Honeywell focuses primarily on the Water Sensible Rebate Program, funded by the Board of Water Supply.He is a graduate of Iolani School and Oregon State UniversityEmpowered and impassioned by working towards the goal of protecting our most precious resource, Marcus is proud to tell his children that his job is to “Save Water.”He enjoys early morning workout sessions at Egan Inouye’s Bootcamp, coaching football, and Friday movie nights with his wife and kids.Michael Miranda SpartixMichael Miranda is an Assistant Professor of Information Security at the University of Hawaii at West Oahu, which has been designated a National Center of Academic Excellence in Cyber Defense Education by the National Security Agency (NSA) and the U.S. Department of Homeland Security. He is the principal consultant at SPARTIX, a cybersecurity and technology consulting company in Honolulu, Hawaii that advises government, critical infrastructure and commercial entities on Information Security, Cybersecurity Risk Management, and Cybersecurity Incident Response Planning. He served as the Director of Information Security for Hawaiian Telcom, and previously held cybersecurity positions with Northrop Grumman and Referentia Systems.Michael earned his J.D. from Gonzaga University, a B.A. in English from the University of Central Florida, as well as a B.A. in Information and Computer Sciences from the University of Hawaii. He holds current Global Information Assurance Certifications (GIAC) as a Systems and Network Auditor (GSNA), Intrusion Analyst (GCIA), Forensic Analyst (GCFA) and in Reverse Engineering Malware (GREM).Yumi Miyata Waianae Mountain Watershed PartnershipYumi Kristin Miyata is the Coordinator/Operations Supervisor for the Wai‘anae Mountains Watershed Partnership, formed on April 22, 2010 to protect, manage, and restore priority watershed areas within the Wai‘anae Mountains. Her primary work is focused on the management of watersheds important for water recharge, diversity, critical habitat, and natural, cultural and historical resources for future generations. Previously, Ms. Miyata worked as the Special Projects Coordinator for the Chairperson of the Department of Land and Natural Resources.Ms. Miyata has written and presented on conservation topics relating primarily to natural resource management and water resources in Hawai‘i and specifically, Wai‘anae ahupua‘a. Additionally, she engages and involves surrounding communities, local schools, students, and teachers in voluntary stewardship to malama ‘āina. She is the Chair for Board of Directors of the Hawaii Association for Watershed Partnerships. Ms. Miyata also serves as a Director for Plant A Tree

Hawaii, Inc for Ka’ala Ranch.She earned her J.D. and Environmental Law Certificate in 2008 from William S. Richardson School of Law where she was a member of Delta Theta Phi Legal Fraternity, her B.S. in Business Administration in 2004 from Colorado State University, and her B.S. in Natural Resource Management in 2002 from Colorado State University where she was a member of Sigma Iota Epsilon Honors Society and Gamma Beta Phi Honors Society. She is admitted to the Hawaii State Bar.Chandra Namumnart President, EKNA Services Inc.Ms. Chandra Namumnart is the President at EKNA Services, Inc. (EKNA), an engineering consulting firm located in Honolulu, Hawaii. EKNA, founded in 1989, specializes in Project and Construction Management, Master Planning, Coastal and Ocean Engineering, Environmental, Civil and Agriculture Engineering. Ms. Namumnart has a Bachelor of Science in Civil Engineering from Illinois Institute of Technology and a Master’s in Business Administration from Hawaii Pacific University.Ms. Namumnart has over 20 years of experience in the construction industry in Hawaii. She has managed and oversaw the construction and design of hospitals, wastewater treatment plants and their facilities, offices, industrial buildings, commercial facilities, bridges, residential homes, utility infrastructures and roadways. Ms. Namumnart also is an industry mentor and advisor for young engineers, inspectors and construction managers. She also has served on various professional boards and was a Past President of the Construction Management Association of America (CMAA), Hawaii Chapter and the American Public Works Association (APWA), Hawaii Chapter.Judy Nishmoto CDM SmithJudy Nishimoto is an Environmental Engineer with 20 years of experience in CDM Smith’s municipal water and wastewater group. She has a master’s degree from Northeastern University in Boston and licensure in Pennsylvania, Washington, and Hawaii. She is the consultant project manager for the Honolulu Board of Water Supply’s Risk and Resiliency Assessments of the Water System and Emergency Response Plan Update. Her technical work experience includes planning and design of wells, pipelines, pump stations, reservoirs, and disinfection facilities. She has led the design of several water treatment facilities, emergency repair of damaged transmission water lines, conducted condition assessments and rehabilitation projects. Additionally, Ms. Nishimoto has led several efforts on a variety of projects to demonstrate compliance with regulatory requirements (federal, state and local) via field data collection studies, engineer reports, and permitting. She also worked for 3-years as a supervisor and project manager with Seattle Public Utilities developing design standards and guidelines and code and policy updates and was extended staff for Metro Vancouver in their Project Delivery section. Her work experience on the planning and design side, coupled with directly working for a utility gives her a unique insight into the day-to-day challenges of operating and maintaining a large system and organization.Dana Okano Program Manager Hawaii Community FoundationDana Okano, PhD, is the Program Director for the Strategies, Initiatives, and Networks Department of the Hawai‘i Community Foundation and is responsible for environment programs and working with the

SPEAKERSWed., Oct. 9, Breakout 1, Finance & Rates, Carnation Room

2:30 p.m. Break

2:45 p.m. Presentation Encouraging Customers to Conserve–Pricing and Non-Pricing Approaches Glenn Barnes, Water Finance Assistance, LLCWater systems are in the business of selling water. But we are also stewards of an important and limited resource—potable water. This session will discuss why water systems may want to promote conservation, from environmental benefits to businesses reasons like limited supply or treatment capacity. The session will then explore policies that water systems can implement to encourage conservation, such as water use restrictions and incentives for low-flow fixtures. Finally, the session will look at how to price water to encourage customers to use less and how these approaches can impact the water system’s budget.

3:15 p.m. Presentation Smart Benchmarking, Water Rates Dashboard Erin Riggs, University of North CarolinaAlthough every utility is different and each faces unique challenges, there is significant value in benchmarking for evaluating financial performance. In assisting small utilities, the Environmental Finance Center seeks to first assess an individual utility’s needs, and then to apply smart benchmarking tools where appropriate. One of the EFC’s most commonly used benchmarking tools is its rates dashboard. In 2016, the EFC, in collaboration with the Safe Drinking Water Branch of Hawaii’s State Department of Health, conducted a water rates survey of nearly all local government and other utilities in the state of Hawaii. These rate sheets specify how utilities charge water customers for their water use. The results give insight to the rate setting objectives in place at a particular utility. This session will explore the results and key findings from the statewide water rates survey, as well as demonstrate the Hawaii Rates Dashboard, an online, interactive tool that allows utilities to compare their rates to other systems and to benchmark their financial performance against accepted standards.

3:45 p.m. Break4:00 p.m. Presentation Setting the Right Rates for Your Water System

Glenn Barnes, Water Finance Assistance, LLCRates are the primary way that water systems generate revenue, and rates can be structured to encourage certain types of customer behavior. But rate structures and prices mean that different types of customers are impacted more than others. This session will discuss several types of rate structures and how they align with different water system priorities such as full cost recovery and promoting conservation. We will look at examples from water systems across Hawaii and across the country. We will also see how different rate structures and price levels impact different types of customers, such as families, low-income customers, small businesses, and industry.

4:30 p.m. Presentation Affordability Updates and Options Erin Riggs, University of North CarolinaMany water and wastewater utilities are considering ways to assist their low-income customers. Assistance can be provided at the state level or the utility level. This session will start at the utility level with a demonstration on using the Water and Wastewater Residential Rates Affordability Assessment Tool. The Excel-based tool guides a utility to obtain a range of census data on its community in order to assess the relative affordability of its water and wastewater rates on its residential customers using multiple metrics. This provides the utility with more information and a more comprehensive understanding of the affordability of its rates. The tool also allows a utility to compare two rate structures side-by-side, enabling the utility to assess the affordability of its current rates alongside alternative rates.This session will also explore the legal barriers and opportunities to water and wastewater utilities establishing customer assistance programs for low-income customers in Hawaii. At the state level, this session will provide an overview of metrics used as evaluation criteria by Hawaii’s SRF programs, and highlight the ways that such metrics when used effectively can better support low-income communities.

5:00 p.m. – 9:00 p.m.

Meet & Greet Garden Lanai

9:00 p.m. – midnight

Hospitality room

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Wed., Oct. 9, Breakout 2, Water Resources, Conservation, Hibiscus 11:30 p.m. Presentation Hawaii Small Water and Wastewater Agency Response Network (HI-SWARN)

Juanita Reyher-Colon, Hawaii Rural Water Assoc.Provide an update on HI-SWARN. Update will cover what we have been doing, what our next steps are and answer any questions attendees may have.

2:00 p.m. Presentation Update: State Water Resources Protection Plan Update Neal Fujii, Commission on Water Resource ManagementIn July 2019, the CWRM approved the update of the State Water Resources Protection Plan (WRPP). This presentation will provide a summary of the WRPP and the long term benefits to water resource management in Hawaii.

2:30 p.m. Break

2:45 p.m. Presentation Water Quality Plan Update Source Water Protection Planning Joanna Seto, Dan Chang, Hawaii State Department of Health (DOH)The purpose of the Water Quality Plan is to ensure the protection of human health and sensitive ecological systems by outlining a path forward to protect, restore, and enhance the quality of water in the State. It is intended to be a “living” document that will be amended/revised with new water information and reflective of changing/evolving regulations, standards, strategies, and management policies that affect water quality.The Safe Drinking Water Branch (SDWB) is responsible for protecting the State’s drinking water and groundwater quality. This presentation will identify priority action items that will help the program reach its water quality goals. Areas that SDWB will focus on include (but are not limited to): assess all existing and proposed drinking water sources in the state; update and implement the Wellhead Protection Financial Assistance Program; and implement the State Groundwater Protection Strategy/Plan.

3:15 p.m. Presentation Hawaii’s Watershed Partnerships, Protecting our Water Source in Mauka Forests Shelley Gustafson, Koolau Mountain Watershed Partnership Yumi Miyata, Waianae Mountain Watershed PartnershipOur forests are essential for water security. For over 25 years, the coordinators of these partnerships and their dedicated staff have been working with their diverse partners – including the county water agencies – to protect, maintain and restore our native watershed forests. This presentation will provide an overview of the Watershed Partnership model, and the types of management actions required to protect and maintain our mauka native forests that are so essential to our state’s water supply.

3:45 p.m. Break4:00 p.m. Presentation BWS Loi Kalo Restoration Initiatives

Nancy Matsumoto, Board of Water Supply, Water Resources Division, Hydrology-Geology Branch Amy Tsuneyoshi, Board of Water Supply, Water Resources Division, Hydrology-Geology BranchMakaha, Waihee and Manoa Loi Restoration: Farms with an educational component and avenue to ground-based watershed management and research.

4:30 p.m. Presentation Haiku Stairs Draft EIS Barry Usagawa, Board of Water Supply, Water Resources DivisionThis presentation will present important elements of the Haiku Stairs Draft Environmental Impact Statement (EIS) in a case study for managing a popular hiking venue and strategies to addressing trespassing and liability into mauka watersheds. Lessons learned could inform land managers on balancing resource protection with recreational access to mauka watershed lands.

5:00 p.m. – 9:00 p.m.

Meet & Greet Garden Lanai

9:00 p.m. – midnight

Hospitality room

all 4 of the county water systems in the areas of water rates, financial planning, master planning and strategic planning.Isaac Hayashi Board of Water Supply Water Resources Division, Water Systems PlanningIsaac Hayashi is a Civil Engineer for the Honolulu Board of Water Supply’s (BWS) Water Resources Division.He currently works in the Water Systems Planning Branch which evaluates the hydraulic capacity and capability of water system facilities improvements proposed in the Department’s Capital Improvement Program and assists in troubleshooting existing water system related issues. Since 2013 he has been actively involved in the Department’s development and use of the hydraulic model.Lorna Heller Civil Engineer, Board of Water Supply Water Conservation BranchLorna Heller is a Civil Engineer VI, BWS Water Conservation Branch where she administers various programs to institute sustainable water use behaviors and practices across the island of Oahu. She graduated from the University of Hawaii and is a licensed Professional Engineer.The Water Conservation program has undergone dynamic changes through the years. Beginning in 1991, the BWS started its water conservation program focusing on raising customer awareness about wise uses of water. Over time, the BWS has implemented a variety of programs related to leak detection, large water users; regulations; and alternative source development, recycling, and conservation alternatives.Today, the conservation program continues to minimize BWS water system losses through a systematic program of water audits and will continue to implement various conservation measures to be used in the future.Larry Johnson Vice President, Water Business Group, HDRLarry Johnson is a Vice President in HDR’s water business group based in northern California. Larry has 40 years of design, program management, construction management, and collaborative delivery experience in the field of water and wastewater. During his career Mr. Johnson has worked on some of the world’s largest and most complex water and wastewater programs in the U.S., Australia and Europe. For the past 25 years, Larry has been focused exclusively on collaborative delivery including design-build and construction management at risk. Larry holds a Bachelor of Science degree in civil and environmental engineering from Clarkson University in Potsdam, NY, is a registered professional engineer in California, a certified DBIA professional, a Project Management Professional with PMI, and is the incoming President of the Water Design-Build Council.Michael Karl Brown & CaldwellMike Karl is Brown and Caldwell’s (BC’s) National Smart Utility Technology Leader, responsible for managing and overseeing BC’s portfolio of Smart Technology projects including Industrial Automation Projects. He has over 20 years of experience in industrial automated systems, and business and operational technology systems like SCADA, Asset Management and GIS applications. Mike has implemented some of the nation’s first fully situational awareness automation systems and Smart Utility projects, and has implemented more than 10 Design Build Automation Projects, 15 Technology Master

Plans and more than 40 technology replacement projects. In addition to his unique perspective as a former commissioner and licensed water system operator, Mike has completed cybersecurity training from the Department of Homeland Security and Artificial Intelligence training from MIT.Roger Khlopin Senior Vice President & Chief Investment Officer, Bank of HawaiiRoger Khlopin, is Senior Vice President and Chief Investment Officer. He has over 25 years of investment management and research experience with over 15 years at the Bank of Hawaii. He is responsible for oversight of high net worth and institutional client portfolios. During his career he also served as an investment research analyst for two leading Wall Street firms and as institutional equity team leader for the Bank of Hawaii. Roger holds a BS degree from New York University’s Stern School of Business and is a Chartered Financial Analyst.Gadi Kovarsky Director of National Accounts, Utilis Inc.Mr. Kovarsky is responsible for managing strategic partnerships in North America for Utilis since 2017. He is a skilled and committed professional with experience in business development and technical sales for more than 17 years, where he has contributed to the marketing, project management, and customer relations for software companies in the Americas.Fred Layi Project Manager, Veolia North AmericaFred Layi (La-Gee), is the project manager with Veolia Water North America West LLC in Hawaii. He leads the operations, maintenance and management (OUM) contract for the Honouliuli Water Recycling Facility, in Ewa Beach Hawaii since 2000. Und this BWS contract, Fred manages the day to day operation of a 12 MGD recycled water facility. His O&M experience has encompassed RCRA hazardous waste processing, claissification and shipping. Reverse osmosis desalination O&M, chemical munitions disposal, power generation and soil remediation projects.Jeff Mason US PipeJeff has spent the last 13 years working as an engineer in the pipe industry and he has always enjoyed working with end-users to solve complex problems. Whether it’s seismic design or corrosion, Jeff enjoys using his real-life, in-the-trenches experience and creativity to break down complex ideas so that all viewers can understand.Prior to being in the waterworks industry, Jeff worked as a consulting engineer in the water/wastewater industry as well as in land development. He received his B.S. degree in civil engineering from Carroll College in Helena, Montana. He grew up in the Seattle area and has resided in Portland, Oregon for the last decade. His wife and two daughters keep him happy and busy in his free time.Nancy Matsumoto Hydrology-Geology Branch Chief Board of Water Supply Water Resources Division, Hydrology-Geology BranchNancy Matsumoto is the Hydrology-Geology Branch Chief, in the Water Resources Division of the Honolulu Board of Water Supply. She holds Bachelor of Science and Master of Science degrees in Geology, and is a Registered Geologist and Certified Hydrogeologist in the

SPEAKERS

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Carlos Femmer Director of Data Acquisitions, HDRCarlos Femmer is HDR’s Director of Data Acquisition where he is responsible for leading HDR’s Data Acquisition efforts across their market sectors. Prior to joining HDR, Carlos served as President of John Chance Land Surveys, Inc. (FUGRO) where he oversaw various aspects of development, innovation, operations and strategic endeavors across the company’s land survey and airborne divisions. Carlos has over 15 years of experience managing teams that performed surveys for tens of thousands of miles of transmission lines, pipelines and railways and more recently dams, spillways and bridges. Carlos has a Bachelor of Science in Management Information Systems from the University of Massachusetts and a Master of Business Administration (MBA) from Louisiana State University. He is also a graduate of the Fugro Academy Executive/Leadership Development Program in the Netherlands. Carlos is on the Board of Directors for the Louisiana Oil and Gas Association and is also on the Deans Advisory Council at Louisiana State University (LSU). When not at work, Carlos can be found running, biking or swimming. Carlos and his wife Tabitha live in Lafayette, LA with their four children, George, Carlos, Isabel and Antonio.Neil Fujii Commission on Water Resource ManagementNeal Fujii works for the Commission on Water Resource ManagemenT (CWRM) in the Hawaii Department of Land and Natural Resources, as the State Drought and Water Conservation Coordinator in the Commission’s Planning Branch. He is a graduate of the University of Hawaii Manoa with a degree in Meteorology. Mr. Fujii coordinates the State’s Water Conservation and Drought Programs. Current projects include implementation of the Water Resources Protection Plan, and the State Water Audit Program.Mike Fuke Board of Water Supply Field OperationsMike Fuke has worked at the Board of Water Supply for over 40 years. He has extensive experience in the design, construction, maintenance, and repair of water works facilities. He is currently the Program Administrator for Field Operations. Field Operations is responsible for maintenance and repair of 2,100 miles of pipelines; including all valves, about 21-thousand fire hydrants, and 171 reservoirs, as well as all the Board’s buildings. He has more than 10 years of experience in maintenance and repair of water works facilities. Prior to that position, he worked as the Engineering Branch Chief. As the Engineering Branch Chief, he was responsible for the design and construction of water mains, reservoirs, control buildings, and other Board facilities. Norman Gadzinski Sr. Vice President, Water/Wastewater Construction Operations Manager HDRFor over 35 years, Norman Gadzinski has been an industry leader in the development of collaborative and integrated delivery methods for water and wastewater projects. His experience as a water infrastructure general contractor, Director of a Design Center at an international design firm and an Owner’s Representative uniquely equip him with relevant lessons learned that ultimately promote teamwork and innovation. Norm has held senior leadership positions

charged with driving efficiencies into the delivery model, ensuring success at both the operational and project based levels.Norm has built a career specializing in collaborative (all models of DB and CMAR) procurement and has served many municipal and private Owners as a practitioner, consultant and Owner’s advisor. At HDR, Norm promotes, codifies and implements best practices in design-build and CMAR procurement and delivery. Norm is currently a Senior Vice President at HDR and leads their integrated delivery initiative.Matt Gonser Coastal and Water Program Manager, Office of Climate Change Sustainability and ResiliencyMatthew Gonser serves as the Coastal & Water Program Manager for the City and County of Honolulu Office of Climate Change, Sustainability and Resiliency. Matthew joined the Resilience Office in October 2017 after nearly six years as the Community Planning and Design Extension Agent with the University of Hawai‘i Sea Grant College Program. His position focuses on coastal and water issues and opportunities, with attention to community planning and design, natural hazards mitigation, sea level rise and climate change adaptation, and green infrastructure and stormwater management. Matthew managed the Office’s development of the O‘ahu Resilience Strategy through the City’s award from the Rockefeller Foundation’s 100 Resilient Cities Program. Matthew serves as an advisory council member for the state Department of Land and Natural Resources Kaulunani Urban and Community Forestry Program, and is an active Citizen Forester. He is a member of the American Institute of Certified Planners and is a Certified Floodplain Manager. Matthew earned a BS in Natural Resources from Cornell University, and holds masters in both Regional Planning and Landscape Architecture, respectively, also from Cornell.Shelley Gustafson Koolau Mountain Watershed PartnershipShelley Gustafson has roughly 20 years of experience working in the fields of natural resource management and environmental conservation. She received an MS in Water Resources from the University of Vermont where she researched high priority wetlands and the impacts of non-point source pollution on their vegetative structure, water quality, and soil chemistry. She has extensive field experience in wetland science and management, including 5 years as an independent business owner of an environmental consulting company. In 2012-2017 she widened her geographic scope to Southeast Asia where she collaborated on a USAID climate change adaptation project within the Lower Mekong Basin; in her role on this project, she conducted research and evaluated the effectiveness of an adaptation planning process that integrated climate science with community-based knowledge. Shelley currently serves as the Outreach and Education Specialist for the Hawaii Association of Watershed Partnerships, also known as HAWP. Her work includes expanding HAWP’s communication efforts to various target audiences, and the development of innovative financing mechanisms.Ann Hajnosz Senior Director, Harris & AssociatesAnn Hajnosz is a senior director out of Seattle, WA, providing strategic advisory services for Harris & Associates in the infrastructure and utilities market. Ann was born and raised in Honolulu, attending St. Francis High School and graduating from the UH College of Engineering. She has worked in the Hawaii water market for over 25 years, collaborating with

SPEAKERSWed., Oct. 9, Breakout 3, Vendors, Hibiscus 2

1:30 p.m. Presentation Demystifying Satellite-Based Leak Detection Gadi Kovarsky, Director of National Accounts, Utilis Inc.Remote earth sensing collects previously unavailable data which can be analyzed to identify hidden pipe leak locations at high accuracy and low cost. The analysis detects leak signals in the system and highlights high leak probability clusters allowing for efficient field crew deployment. This presentation will explain satellite-based synthetic aperture radar technology and how L-Band radar capabilities can detect sub-surface potable water accumulations. Additionally, the analytical process to interpret radar signals, and filter out noise, will be presented along with a case study and a summary of global results.

2:00 p.m. Presentation Utilizing Smart Water Networks to Manage Pressure and Flow for Reduction of Water Loss and Pipe Breaks – WRF Project #4917 Update Michael Karl, Brown & CaldwellThis presentation will review how this research project is addressing main breaks and water leaks using smart utility technologies and smart water networks. This research project is performing multiple pilots of smart utility approaches at different utilities across the globe, all focused on proving the most effective guidance and technologies. The project is also performing research on the state of the industry, problems that relate to pipe breaks and water loss, then piloting new technologies to prove and develop a comprehensive approach and guidance manual for the utility industry.During this presentation, we discuss the literature review that was performed, utility survey performed, pilot approach framework and an overview of the four utilities that are performing pilots on smart utility approaches to mitigating pipe breaks and water loss.

2:30 p.m. Break

2:45 p.m. Presentation Novel Non-RO Potable Reuse in the United States and Internationally Andy Salveson, Water Reuse Practice Director, Carollo EngineersWithin the US, the one existing and two progressing Direct Potable Reuse (DPR) projects (Big Spring, TX, El Paso, TX, Ventura, CA) have one major component in common: the use of RO. Further, many of the large and well known Indirect Potable Reuse (IPR) systems also rely upon RO. With the rising specter of prolonged drought and the limitations of RO (i.e., high cost, energy use and concentrate management), there is a clear and present need for purification approaches for potable reuse that do not rely on RO; which is the focus of this paper. We will highlight non-RO based purification efforts from the US and internationally, including Altamonte Springs, FL, Tel Aviv, Israel, Hampton Roads, VA, and Rio Rancho, NM.

3:15 p.m. Presentation BWS Honouliuli Water Recycling Facility Expansion Project Fred Layi, Project Manager, Veolia North AmericaNew disk filters and UV disinfection capacity is being added to the Honouliuli WRF. How the project was formulated, planned, designed and constructed and their benefits will be presented.

3:45 p.m. Break4:00 p.m. Presentation Kalaeloa Seawater Desalination, A Legacy Project

Barry Usagawa, Board of Water Supply, Water Resources DivisionReducing Risks in a DBOM delivery by Addressing Critical Unknowns in the RFP package. BWS is developing a RFP for a design/build/operate/maintain agreement for the design and construction of the first seawater desalination facility on Oahu. This presentation will disclose the design concepts and current challenges in mitigating historic sites, source water and injection wells, and distribution system impacts from mixing post treated RO membrane permeate with a groundwater based water system.

4:30 p.m. Presentation Leveraging Vibration Analysis to Reduce Operating Costs Micah Rolfe, PdM Specialists LLCA motion amplification study was conducted at BWS Mililani Wells II to understand machine failure using vibration analysis. Four types of maintenance strategies will be discussed: Reactive, Preventative, Predictive, and Proactive. The PF Curve – How the use of different maintenance strategies facilitates sustainable machine operation. The value proposition of achieving and maintaining precision state when installing new and/or rebuilt equipment.

5:00 p.m. – 9:00 p.m.

Meet & Greet Garden Lanai

9:00 p.m. – midnight

Hospitality room

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Thu., Oct. 10, General Session, Hibiscus Room8:00 a.m. – 9:00 a.m

Continental Breakfast

Registration

8:55 a.m. Announcements Conference Emcee

9:00 a.m. Presentation American Water Infrastructure Act Compliance Dominic Dias, Board of Water Supply Water Resources Division, Long Range Planning Judy Nishmoto, CDM SmithNatural hazards, such as hurricanes, sea-level rise and drought and man-made threats such as cyber-attacks, theft and contamination, are increasing and have caused major damage and disruptions to water utilities. These risks to our water systems not only have the potential to impact our daily lives, it can also result in large financial losses to the water utility and to the local economy. Under America’s Infrastructure Act of 2018, BWS is currently assessing several threat scenarios and consequences and identifying specific risks to their most critical infrastructure. The outcome of the assessments will be a risk mitigation and emergency response plan that is intended to enhance the water system’s resilience, avoiding or reducing the potential disruption.This presentation will provide an overview of BWS’s water system, criteria used to identify the most critical and essential assets/infrastructure, how risk and resiliency is measured, how risk can be mitigated. Critical assets include treatment systems, distribution piping system, wells/shafts, aquifers, SCADA, chemicals, O&M staff and resources, water quality monitoring, and financial infrastructure.

9:45 a.m. Presentation Building the Future Water Workforce in Hawaii – Options for Hawaii to consider in building effective partnerships based on experience at other water utilities Ann Hajnosz, Harris & Assoc.Changing demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees. These two key drivers are impacting water utilities as well, as many utilities face high levels of retirements in the near future. With increasing pressures to replace aging infrastructure, balance affordable rates and address climate and weather changes, we need a stable, reliable and skilled workforce. Without this our ability to fulfill our mission of providing clean, safe, reliable water service for current and future generations of customers is compromised.

10:30 a.m. Break10:45 a.m. Presentation Optimizing HR: BWS’s Tactics for Sustaining a Viable Workforce in an age of HR Challenges

Michele Thomas, Board of Water Supply Human ResourcesSustaining an effective workforce is a challenge across all industries, especially in the face of record low unemployment rates and the looming “silver tsunami” (a.k.a. thousands of anticipated retirements) expected to impact the United States. In order to stay competitive, water utilities must employ unique strategies to recruit, hire, and retain skilled and talented workers. This session will examine what the Honolulu Board of Water Supply is doing to combat these significant HR challenges and remain a desired employer in Hawaii.

11:15 a.m. Panel Panel Discussion on the solution to build the future water workforce in Hawaii. Ann Hajnosz, Moderator Jean Isip Schneider, University of Hawaii Mahana Gomes, Hawaii Rural Water Barry Pollock, RCAC/Former EPA Region 9 AdministratorIn Hawaii the problem is particularly serious because of the smaller pool of candidates for water utility positions including craft labor, engineers and operators. We need a solution grounded in partnerships between all water utilities in the state, along with UH and other colleges and universities, DOH, the private sector and other public agencies who rely on a similarly skilled workforce.

12:00 noon Lunch

SPEAKERSGlenn Barnes Director, Water Finance Assistance, LLCGlenn Barnes is director of Water Finance Assistance, a training and technical assistance venture dedicated to building the financial and managerial capacity of drinking water systems. Glenn leads workshops and webinars and works directly with drinking water systems on a range of financial and managerial topics. Glenn has over 20 years of experience in environmental services and has worked with water systems across the United States on rate setting, financial health, long term planning, workforce development, and communications. Glenn holds a BA and an MPA from The University of North Carolina at Chapel Hill.Daniel Chang Hawaii State Department of Health Daniel Chang is an Environmental Health Specialist with the Hawaii Department of Health’s Safe Drinking Water Branch. He has over 30 years of experience in hazardous waste, groundwater and drinking water quality and protection programs. Mr. Chang received his bachelor’s degree from the University of Hawaii at Manoa, majoring in Chemistry. His duties and responsibilities at the Safe Drinking Water Branch include: oversight/supervision of the Monitoring & Analysis Section and the Groundwater Protection Program. He also provides guidance/assistance to the Wellhead/Source Water Assessment and Protection Program.Dominic Dias Board of Water Supply Long Range PlanningDominic Dias is a Civil Engineer with the Honolulu Board of Water Supply’s Water Resources Division, Long Range Planning Branch. He is a graduate of the University of Nevada at Las Vegas and is a licensed Professional Engineer in the State of Hawaii.His work in the Long-Range Planning Branch centers around developing and coordinating the long-range plans for water system improvements to meet the departments goals and objectives. Part of this effort is the annual updating of the Board of Water Supply’s 6-Year Capital Improvement Program, ensuring that the BWS’ efforts are in alignment with the City’s various planning and development initiatives, while also accounting for the design challenges presented by environmental and cultural sensitivities, and natural occurrences such as sea level rise and climate change.Prior to moving over to the Long-Range Planning Branch, Dominic spent 19 years working in the Capital Projects Division, Plans Review Section, where he oversaw the review and approval of Private, City, State and Federal projects for the Island of Oahu.Steve Duranceau University of Central FloridaDr. Steven J. Duranceau is a Professor of Environmental Engineering and Director of the Environmental Systems Engineering Institute at UCF. He is a recognized authority in potable water quality engineering and advanced treatment operations. He performs numerous distribution system corrosion control and disinfection by-product studies. Dr. Steve has supervised a number of Doctoral and Master’s students that have conducted research in Florida, Georgia, California, and the Cayman, Hawaiian and Marianas Islands. He currently serves on the editorial advisory board of Journal Desalination and Water Treatment. He is a licensed professional engineer in Florida and has served as engineer-of-record on several advanced water treatment plants.

Joseph J. Cooper Board of Water Supply Waterworks ControllerMr. Cooper is the Waterworks Controller for the Honolulu Board of Water Supply. He is responsible for overseeing the financial and accounting functions of the Board including directing the cost of service study, the rate making process, the State Revolving Loan program, and issuing municipal bonds. Prior to joining the Board of Water Supply, he held senior financial positions at several private companies where he directed the preparation financial statements, federal contracting, and implementation of accounting systems. Mr. Cooper has a Master of Business Administration from the University of Washington, a Bachelor of Arts from Rhodes College, and is licensed as a Certified Public Accountant by the state of Washington.Dave Ebersold Vice President, CDM SmithDave Ebersold, a Vice President with CDM Smith, provides facilitation and strategic support for water issues, leveraging his 30 plus years of experience in water resources, natural resources management, and geology. Specializing in large, technically complex, multi-disciplinary projects, his current engagements emphasize strategy development, public outreach and stakeholder group facilitation for water, recycled water and integrated resources planning. He routinely works with clients on a broad range of water supply, infrastructure, and rates issues. For the past 4 years, he has served as the Principle in Charge for the Honolulu Board of Water Supply’s Water Master Plan, in addition to facilitating their Stakeholder Advisory Group. Dave received both his Bachelors degree and MBA from UCLA. He is registered as a Professional Geologist and Certified Engineering Geologist in California, in addition to being a Certified Project Management Professional. Dave also volunteers extensively with the YMCA.Kathleen Elliott-Pahinui Board of Water Supply Public Information OfficerKathleen Pahinui has been the Public Information Officer for the Board of Water Supply since 2016. During that time, she worked with the Manager and City officials to develop a rapid response team for large main breaks. She has also worked to ensure clear lines of communication to elected officials and other city and state agencies for numerous projects.Kathleen got her start in marketing many years ago in Chicago. In Hawaii, she has worked for a number of local companies including the state’s largest ad agency assisting clients reach their marketing goals. She is also involved in many community activities.Dan Ellison Senior Associate HDRDan Ellison is a senior project manager in the Ventura California office of HDR. He is a nationally recognized expert in pipeline condition assessment, rehabilitation and trenchless construction. He once ran the largest pipeline rehabilitation program in the U.S., executing 18 construction contracts per year, with a staff of over 40 employees. Through this and other work, he has overseen the rehabilitation of more than 3 million feet of water mains. He is the principal author of 8 books for the Water Research Foundation and is the founding chair of the AWWA Water Main Condition Assessment Committee. He led the creation of the first edition of Manual M77: Condition Assessment of Water Mains, which was published earlier this year.

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Fri., Oct. 11, General Session, Excursions8:00 a.m. – 9:00 a.m

Continental Breakfast

8:55 a.m. Announcements Conference Emcee

8:30 a.m. Presentation Hibiscus Room 1 Local and National Economic Outlook and Investment Opportunities for Water Utilities Roger Khlopin, Sr. VP and Chief Investment Officer, Bank of Hawaii

9:15 a.m. – 10:00 a.m.

Presentation Hibiscus Room 1 Manager’s Roundtable: Ernest Lau, BWS Keith Okamoto, Hawaii DWS Jeff Pearson, Maui DWS Bryan Wienand, Kauai DWS

• Conference Issues of Note • Action Items Moving Forward

10:00 a.m. Presentation Hibiscus Room 1 Closing Remarks Ernest Lau, Manager and Chief Engineer, Board of Water Supply

8:30 a.m. – 10:45 a.m.

Workshop Hibiscus Room 2 M-77, Condition Assessment of Water Mains Dan Ellison, HDR Project Manager Dave Russell, PICAThe M-77 manual provides an overview of all currently feasible methods of pressure main assessment, both in-line tools and less invasive techniques. Included are chapters on acoustic, electro-magnetic, magnetic-flux, visual, and laboratory testing methods, and their applicability to various pipeline materials, including iron, steel, plastic, and asbestos cement water mains.Chapter 3 provides guidance on program and project management, including how to select the methods that best apply to each pipeline. Other chapters provide guidance on assessing the benefits of condition assessment, and building support for a project or program.The presentation will provide an overview of the M-77 manual, and examples of how condition assessment can extend the lives of some mains, while reducing breaks on others.

10:30 a.m. Excursions10:30 a.m. Excursion Waihee Tunnel Tour, Lunch at KEY Project

Blaine Fergerstrom, Board of Water SupplyMeet at the front of the hotel, departure for lunch at the KEY Project in Waiahole Valley followed by a walking tour inside the BWS Waihee Tunnel.

10:30 a.m.: Transportation departs Ala Moana Hotel (Advance reservations for transportation required. Sign up at Registration Desk.) 11:00 a.m.: Meet at KEY Project Center, 47-200 Waihee Road, Kaneohe, for lunch catered by Morning Glass Coffee & Café. 12 – 2 p.m.: Shuttle vans provided from KEY Project to tunnel site for walking tour of the 1,500-foot water tunnel that is Windward Oahu’s single largest water source.

RECOMMENDED DRESS CODE: Casual and comfortable. Tunnel walk will be through 2-4 inches of water. Footwear is required – any kind of footwear – from rubber boots to rubber slippers, reef walkers, crocs-type sandals or an old pair of shoes. Absolutely no bare feet. Bring a rain jacket or poncho. Flashlights will be provided, small personal flashlights and head lamps allowed. Sunscreen and insect repellent recommended.(Signed waiver forms are mandatory before being allowed on the tour.)

10:30 a.m. Excursion Waikele Golf Course Tournament, Lunch at Waikele Golf Club Jordan Oue, Board of Water Supply

10:30 a.m.: Registration; 12:00 p.m.: Shotgun StartFormat: Four-person best ball Handicap: Max 30, Average handicap will be determined for entire group and applied to team score. Contests: Longest Drive (1 man, 1 woman per hole); Closet to the hole; Prize DrawingAwards Banquet to follow

4:00 p.m. Return to Ala Moana Hotel

Thu., Oct. 10, Breakout 4, Main Break & Outreach, Hibiscus 11:30 p.m. Presentation Board of Water Supply Stakeholder Advisory Group, the Future is Bright

Dave Ebersold, CDM Smith5 years and counting…How the BWS Stakeholder Advisory Group has shaped BWS long range plans and helped establish aggressive pipeline replacement goals, affordability rates and related metrics.In May 2014, the Honolulu Board of Water Supply headed down what seemed like an uncharted path and hosted its first Stakeholder Advisory Group meeting. Five years and 31 meetings later, the group continues to play a vital role in reviewing, advising, and guiding the development and implementation of the BWS’s long range plans. Comprised of over 20 members representing Oahu’s diverse interests and communities, the group currently meets quarterly to tackle the tough issues associated with providing safe, dependable and affordable water to nearly 1 million people every day. After providing incredibly valuable input on the development of the BWS Water Master Plan, Long Range Financial Plan, and Water Rates, the group was “continued” by the BWS Board in September 2018. The intent of this on-going collaboration is to continue to improve the public’s understanding of our island’s complex water issues and seek stakeholder input to the implementation of the Water Master Plan and other important BWS initiatives. Primary interests of the group include checking progress on the Water Master Plan implementation, ensuring adequate water supply, being proactive in climate change adaptation, and advancing watershed programs and sustainability. This presentation will provide an overview of the group’s makeup, discuss factors that have led to this successful collaboration, summarize the group’s most recent contributions, provide a forecast of what lies ahead.

2:00 p.m. Presentation Challenging Main Break Repairs Mike Fuke, Board of Water Supply Field Operations DivisionThe challenges of main break repair work.

2:30 p.m. Break

2:45 p.m. Presentation Impact and Use of Social Media during Main Breaks – Communication, Outreach and Transparency in a Digital Age Kathleen-Elliott Pahinui, Board of Water Supply CommunicationsDue to the growth of social media, agencies at all levels of government find themselves having to respond faster and more frequently to the community whenever a major situation affecting the public occurs. Listen as the Board of Water Supply talks about adapting their communications efforts to connect, monitor and engage/interact with individuals, neighborhoods and the general public via SMS and push notifications, social media and through its website.

3:15 p.m. Presentation GIS-Based Main Break Dashboard Ron Wada, Board of Water Supply Information Technology DivisionInteractive spatial distribution of main breaks by causal factor.

3:45 p.m. Break4:00 p.m. Presentation M-77, Condition Assessment of Water Mains

Dan Ellison, Senior Associate, HDRHDR Project Manager Dan Ellison, founded the AWWA Water Main Condition Assessment Committee and led the development of the newly published M-77 Manual of Practice. Publication of this manual culminates a 4-year effort involving more than two dozen authors.This manual provides an overview of all currently feasible methods of pressure main assessment, both in-line tools and less invasive techniques. Included are chapters on acoustic, electro-magnetic, magnetic-flux, visual, and laboratory testing methods, and their applicability to various pipeline materials, including iron, steel, plastic, and asbestos cement water mains.

4:30 p.m. Presentation The Performance of PVC Pipe on Oahu – Results from a Comprehensive Study Dan Ellison, Senior Associate, HDRThe Honolulu Board of Water Supply commissioned a comprehensive study to determine the causes and mitigations for high break rates for PVC pipes in its system. The study entailed three complementary elements: (1) statistical study of breaks, (2) forensic analysis of key failures, and (3) review of practices and standards. This presentation discusses the general causes of PVC pipe failures and what factors accounted for the high failure rates on Oahu.

5:00 p.m. – 9:00 p.m.

Banquet William Y. Thompson Award, Induction of New Officers, Dinner and Casino Night Garden Lanai

9:00 p.m. – midnight

Hospitality room

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Thu., Oct. 10, Breakout 5, Operations-Systems, Carnation1:30 p.m. Presentation Implementing an Expanding CIP: Building Our Future

Jason Takaki, Board of Water Supply Capital ProjectsCPD Plan and Reorganization to ramp up to 21 miles of pipe replacement using MANAO and Formalized Project Description Reports

2:00 p.m. Presentation Improving Water System Efficiency Through Collaboration & Technology Isaac Hayashi, Board of Water Supply Water Systems Planning Jessica Yee, Board of Water Supply Water Systems OperationsCollaboration between divisions is not always the easiest endeavor to achieve in the work place. However, when a serious issue arises and these differences can be put aside, collaboration can produce results that exceed anyone’s expectations. This presentation is focused on how collaboration between three divisions of the Board of Water Supply identified an existing problem within a major water system, used hydraulic analysis to develop a phased approach to address the issue while creating a more efficient water system, and implemented the plan resulting in an additional 4 MGD of additional water supply. When people come together with a common goal, difficult challenges can be resolved.

2:30 p.m. Break

2:45 p.m. Presentation Board of Water Supply Automatic Meter Reading (AMR) Project Mike Fuke, Board of Water Supply Field Operations Chandra Namumnart, EKNA Services Inc.The AMR Implementation Plan, the benefits and challenges

3:15 p.m. Presentation Oahu Water Management Plan Update Barry Usagawa, Board of Water Supply Water ResourcesThe South Oahu Regional Watershed Management Plans of Ewa, Central Oahu, Primary Urban Center and East Honolulu are developing climate change and sea level rise adaptation strategies. The integrated watershed based resource plan embracing the Hawaiian Ahupua`a and One Water concepts, plan for an ultimate 2100 build out scenario. The 2100 downscaled general climate models for dry and wet rainfall futures and 3.2 feet of sea level rise present significant challenges to resource sustainability and vulnerable coastal infrstructure. This presentation will introduce long range implementation strategies and catalyst projects as a possible way forward to climate change adaptation.

3:45 p.m. Break4:00 p.m. Presentation The BWS Water Master Plan, Behind the Scenes

Barry Usagawa, Board of Water Supply Water ResourcesThe BWS Water Master Plan and Technical Memo Deliverables. In August 2016, the Board adopted the BWS Water Master Plan which laid out a 30-year infrastructure plan for the entire BWS water system and became the foundation for the long range financial plan and water rate study. Intiated in 2013, the master plan included a comprehensive condition assessment and systems analysis as well as over 30 supporting technical reports. This presentation will highlight the main findings of the water master plan and introduce tehcnical reports.

4:30 p.m. Presentation Why Conservation? Lorna Heller, Board of Water Supply Water Conservation Marcus Meaney, HoneywellWhy Conservation? Since BWS launched its conservation program in the 1990’s, people have responded to the program and water use has been decreasing, even as population is increasing.Learn how this is done and what current and future conservation measures are being done to allow BWS to preserve our most essential resource, our water.

5:00 p.m. – 9:00 p.m.

Banquet William Y. Thompson Award, Induction of New Officers, Dinner and Casino Night Garden Lanai

9:00 p.m. – midnight

Hospitality room

Thu., Oct. 10, Breakout 6, Vendors, Hibiscus 21:30 p.m. Presentation Unmanned Aerial Systems for Data Collection and Survey on Dams/Spillways

Carlos Femmer, Director of Data Acquisitions, HDRUnmanned aerial systems (UAS) are increasingly being utilized to capture current conditions of existing structures. In some cases, cracking and deterioration of dams can only be identified by visual inspections. Some aspects of the dam may be inaccessible or not have direct access at all without the use of ropes and certified personnel with rope access certifications. UAS can be flown to capture images of every inch of a dam, spillway, or structure. These images can then be analyzed by engineers or inspectors in a safe office setting to identify cracks and spalls, and look for other anomalies on the structure. This session presents the process for UAS data collection and analysis with case studies and project examples.

2:00 p.m. Presentation Mainstreaming Alternative Delivery Larry Johnson, Vice President, HDRPublic Agencies everywhere are no longer limited regarding the method in which they deliver their capital improvements. While not appropriate for every project, the benefits of alternative delivery should at least be considered before finalizing a capital improvements project delivery approach. The collaboration prompted innovation, best value selection and transparent cost/accounting approach associated with guaranteed maximum contracting are benefits that public agencies are now taking full advantage of. All market research points to a continued rise in the use of alternative (fixed price design-build, progressive design-build and or CMAR). This presentation will review industry trends and compare the pros/cons of each model.

2:30 p.m. Break

2:45 p.m. Presentation Corrosion Control Methods for Ductile Iron Pipe Jeff Mason, US PipePresentation on the basics of corrosion and how it affects pipelines. Examination of the soil characteristics of Hawaii and the corrosion challenges they present. An in-depth review of V-Bio™ and Zinc Coating, and other coating techniques. Discussion of limitations of each method as well as synergies when methods are combined. Bonded coatings, warranties, and other corrosion control systems. Overview of the extensive field testing that has been performed as well as information on application, installation, repair methods, and warranties. Case studies and current specifying municipalities will be presented.

3:15 p.m. Presentation Building and Measuring Your Cybersecurity Program Michael Miranda, SpartixThere are several cybersecurity standards and guidelines that water utilities can choose from to help build their cybersecurity program. What is reasonable and how will you know it provides a level of security appropriate for your critical infrastructure? Defining the roadmap for their cybersecurity program seems like an insurmountable task. The purpose of this presentation is to discuss the latest water utility cybersecurity threats and to illustrate a reasonable approach to building a measurable cybersecurity program that addresses those threats.

3:45 p.m. Break4:00 p.m. Presentation Helping Water Systems use Data to Meet Their Priorities

Glenn Barnes, Water Finance Assistance, LLCData-driven decision making is becoming more common with water systems, and as a best management practice, water systems can measure how well they are meeting their community priorities in an objective way. Session will explore common priorities for water systems in Hawaii and nationally – such as appropriate revenue, promoting economic development, efficient customer water use, and affordability – and will demonstrate simple metrics that can be calculated for each priority area. Systems can encourage systems to use these metrics to improve financial and managerial capacity.

4:30 p.m. Presentation Upcountry Maui Drinking Water System: Treatment and Management Strategies for the Olinda Water Treatment Plant Steve Duranceau, University of Central FloridaReview treatment alternatives and management strategies used in the evaluation; identify and review the disinfectant management strategies that could be employed by the County of Maui, and evaluate treatment performance of each alternative for microbial and organic contaminants. Discussion of non-cost considerations including: sustainability, operability, reliability and constructability. Highlight costs and performance results, and a new concept for evaluating risk assessment for compliance as a function of cost impact.

5:00 p.m. – 9:00 p.m.

Banquet William Y. Thompson Award, Induction of New Officers, Dinner and Casino Night Garden Lanai

9:00 p.m. – midnight

Hospitality room