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MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation at the IFLA ‘Document Delivery satellite meeting: “Restructuring resource sharing: new organisations, technologies, methods”- Nancy, 13-14 th August, 2014 1

MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

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Page 1: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND

RESOURCE SHARING IN UGANDA by

Lydia Namugera and Caroline KobusingyePresentation at the IFLA ‘Document Delivery satellite

meeting: “Restructuring resource sharing: new organisations, technologies, methods”- Nancy,

13-14th August, 2014

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Page 2: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

OutlineOutline

• Introduction• CUUL• Methodology• Response• Maklib’s pivotal role• Challenges and Solutions• Recommendations• Conclusion• Acknowledgment

Page 3: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Introduction: Uganda in East Africa

Page 4: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Introduction: Makerere Univ

• In 1922, Makerere Univ was established as a Univ College of London, then Univ of East Africa & became a Nat Univ in 1972;

• Mak Univ 2013/14 admission is over 40,000 students from Uganda & various countries from Africa & beyond.

• Makerere Univ Lib (Maklib) serves multiple roles. In 1958, it became the 1st legal deposit unit in Uga;

• In 1972, Maklib became a National Reference Lib in addition to its primary role as Ac lib;

Page 5: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Introduction … cont

• Since the 1990’s, Africa has been experiencing a rapid expansion in higher education and research

• The expansion requires a vibrant lib & info service to meet the changing user info needs and demands;

• More so in Sub-Saharan African Univ Libraries where shortage of infrastructure & facilities are very common.

Page 6: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Introduction… cont The ever-increasing student population

0

5000

10000

15000

20000

25000

30000

35000

40000

45000

50000

Academic Year

Student enrolment 1990-2012

Page 7: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

‘‘CUUL”…Introduction

• Consortium of Uganda University Libraries (CUUL) was established in 2001 with the aim of strengthening the network of librarians, researchers and academics in Uganda.

• To provide effective and efficient lib and info services, Ugandan libraries agreed to cooperate formally by forming CUUL during a workshop on “Library Cooperation for Effective Provision of Information in Uganda and beyond”.

Page 8: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

The Methodology

• A short survey was carried out to ascertain Maklib’s role in CUUL

• A questionnaire consisting of 11 open-ended questions was administered to CUUL member participants online & also asked to share their success stories spelling out CUUL benefits & Maklib’s support as well as challenges faced.

• The paper further draws from Doc review of the consortium reports & experience of the researchers as active participants in CUUL activities.

Page 9: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

The Methodology … cont

• Informal discussions with CUUL Executive Committee members and former National E-resources coordinators were carried out to obtain detailed information from a wider scope of experience about CUUL’s activities.

Page 10: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

The Response

• The survey response rate was 30% (12/40) of which one institution – Young Men’s Christian Association was a non CUUL member.

• 9 of the respondents had full membership, while 2 had affiliate membership.

• On average these institutions had been subscribed to CUUL for over 4 years, with the highest being 13 yrs & the least less than 1 year.

• Low response was due to poor email or internet culture by most Librarians, and lack of stable internet at the institutions.

Page 11: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Maklib’s Pivitol Role

Training & Capacity building

Training & Capacity building

Searching ToolsSearching ToolsMonitoring and

EvaluationMonitoring and

Evaluation

Resources SustainabilityResources Sustainability

Licensing and NegotiationsLicensing and Negotiations

MaklibMaklib

Resources Mobilisation & Funding

Resources Mobilisation & Funding

Document Delivery Services

Document Delivery Services

Institutional VisitsInstitutional Visits

Member RecruitmentMember Recruitment

Page 12: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Membership Recruitment

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There is an exponential increase in the number of institutions from 23 in 2005-2008 to 40 in 2013 with 135%

Page 13: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Resource Mobilisation &Funding

• Mobilising Resources from Institutions• Proposal Writing to support agents eg.

SIDA,INASPResponse: “Maklib lobbied for SIDA funding which

greatly subsidized the cost of acquiring e-resources”

• Initiated the Collaboration of Uganda and Research4life support organisations

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Page 14: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Resources Mobilisation Cont…

Year CUUL (USD) Mak Univ/ SIDA (USD)

2011 28,224 59,0952012 31,213 62,872.942013 37,136.71 56,1062014 39,196.08 50,071

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On average, Maklib contributes 63% to the e-resources annual subscription fees

Page 15: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Resource Sustainability

• In collaboration with SIDA & INASP, Maklib supported CUUL to come up with an equal e-resources sharing model

• By November 2006, out of the 43 registered PERI-Uganda institutions, only 10 (23%) had responded to the e-resources sustainability initiative.

• Maklib then met the additional balance of the budget worth USD 13,743 to the available USD 10,320.

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Page 16: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Current proposed cost Sharing model

• Full members are to pay 80% of the budget,

• Public institutions 50%,

• Private institutions 30%, • Affiliates pay 20%.

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Page 17: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Licensing and Negotiations

Close collaboration with INASP when dealing with Publishers

Responses:“reduction in the costs of e-resources through collective bargaining”“The subscription costs have come down and affordable through the consortium rather than individual institutions”.

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Sourcing for federated search Tools - Libhub

Thru Maklib’s collaboration with Global Ring Network for Advanced Application Development team (GLORIAD), CUUL members got free access to Libhub.

Responses:“…students have been able to acquire articles for their research papers on different topics using the various e-resources subscribed to. Also, while using these materials, students were in position to make notes and write timely course works from an informed point of view.”

"There are more users now who have access to our resources, thanks to Kiox and Libhub"

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Page 19: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Libhub: http://libhub.sempertool.dk/

Quick Search

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Impact of Libhub

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E-resources Usage statistics over the year

Page 21: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Training & Capacity Building• technical troubleshooting and bandwidth management, • scholarly writing and communication• e-resources management, • leadership and management, • institutional repository management, • project planning,• marketing, pedagogy• demand driven workshops

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Page 22: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Training and Capacity building

Impact of Sida Support to Makerere Universuty 22

Page 23: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Training and Capacity Building Cont…

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Page 24: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

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Training and Capacity building cont…

Page 25: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Responses on Training

“we have shared experiences and best practices with colleagues from sister academic libraries”

“hosting capacity building training which has improved the performance of our staff members”

“connected us to emerald officials who trained our academic staff in e-resources utilisation on the 26th of May 2014”

Impact of Sida Support to Makerere Universuty 25

Page 26: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Participants in the Pedagogical Skills

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Page 27: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Institutional Visits

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Page 28: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Institutional Visits Cont…

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Page 29: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Document Delivery ServicesPartners:British Library University of BergenUniversity of TennesseeArticles Delivered:• 107 delivered in 2012, • 395 delivered in 2013 • 166 articles have been delivered in 2014

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Page 30: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Document Delivery Services – DDS: http://mulib.mak.ac.ug

Page 31: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Challenges and SolutionsChallenges and Solutions

• The cost of bandwidth has remained too high for many Ugandan institutions, rendering them unable to access online resources.

• Research and Educ Network for Ug (RENU), based at Mak Univ in collaboration with CUUL supports research through broadband connectivity. RENU has procured Network equipment and established a network node. This has improved internet access at Mak Univ and Ug Christian Univ, and plans are underway to Connect Kyambogo Univ & JCRC.

• Subscribing to the Ezproxy Software

Page 32: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Challenges, cont…Challenges, cont…

• The consortium is faced with limited funds, this is mainly due to irregular payment of membership and e-resources subscriptions fees.

• Lack of awareness of the benefits of the consortium among the govt departments has hindered financial support from govt.

• To address this, a committee in charge of lobbying for govt support from institutions like National Council of Higher Education has been formed.

Page 33: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

The challenges, Cont…The challenges, Cont…

• Limited human resource at institutions and lack of training skills combined with poor ICT skills.

• Poor internet culture to keep abreast with the technological changes in libraries hinders the resource sharing activities.

Page 34: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

RecommendationsRecommendations

• Librarians have to become more innovative to lobby and interest their institutions as well as govt to give budget support to the consortium activities since the activities are geared towards supporting teaching, learning, research, and enhancing national development.

• Librarians should keep up-to-date with the technological changes in libraries to ease resource sharing activities.

Page 35: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Conclusion

• Maklib’s role in supporting CUUL activities & ensuring its’ sustainability is invaluable.

• Played its’ role as a Nat E-resources Coordinating institution through training & capacity building of members institutions, e-resources sharing, Institutional visits and DDS among others.

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Conclusion cont...

• “A passion to work for reasons that go beyond money and status; a propensity to pursue goals with energy and persistence lead to a strong drive to achieve, and optimism even in the face of failure” Goleman Daniel (What makes a leader, Harvard Business review, 1998).

We will continue to ‘build for the future’ of Uganda and beyond.

Page 37: MAKERERE UNIVERSITY LIBRARY’S PIVOTAL ROLE IN THE LIBRARY CONSORTIUM AND RESOURCE SHARING IN UGANDA by Lydia Namugera and Caroline Kobusingye Presentation

Acknowledgement