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Slide 1 Who’s Making the Decisions
Around Here?
Presenter: Andrew Sanderbeck
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Slide 2 Tools and Techniques for
Making Decisions as a Team
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Slide 3 What We Will Discuss
• The situational challenges of team decision making
• Six approaches to making decisions including Team Consensus and the advantages and disadvantages of each
• Techniques to ensure participation when team member help is needed
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Slide 4 Polling Question #1
The majority of important decisions for my team are made:
Authoritatively
Collaboratively
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Slide 5
Where the situation is complex,
consequences are significant, commitment
and buy-in are important, and where team
members can work together maturely,
team decision making is often best.
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Slide 6 While many of the decisions we
make on a daily basis are quite
simple, some are not.
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Slide 7 These decisions may involve assimilating a
huge amount of information, exploring many
different ideas, and drawing on many
strands of experience.
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Slide 8 The consequences of the right or
wrong decision may be profound for the
team and the organization.
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Slide 9
Why not just make all the decisions
yourself?
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Slide 10
There's a limit to how much information any
one individual can process, and a limit on
how many perspectives one person can see.
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Slide 11 Think Differently!!
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Slide 12 See Differently!
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Slide 13 Horse or Frog?
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Slide 14 See Differently!
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Slide 15 See Differently!
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Slide 16 Where is The Hidden Tiger?
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Slide 17
Many decisions need full group participation to
explore the situation, provide input, and make a
final choice.
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Slide 18
Groups can often make better decisions than any
one person operating on his or her own.
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Slide 19
Many decisions need "buy-in" from the
people affected by them if they're to be
implemented successfully, and it's hard to
get this buy-in if people haven't been
involved in the decision-making process.
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Slide 20 The Challenge of Team Decisions
As the saying goes, if you put three people
together in a room, you'll often get four
opinions. People can often see issues
differently – and they all have different
experiences, values, personalities, styles,
and needs. Team decision-making
strategies should therefore be used when
you want to get participation and achieve
consensus.
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Slide 21 When time is of the essence, a good
decision is one that's made quickly.
That doesn't usually happen with full
team decision making.
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Slide 22 When one or two people have the
necessary expertise to make the
decision, it doesn't make sense to
involve the whole team
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Slide 23 The challenge is that when you bring other people
into the decision-making process, you need to
approach decisions differently.
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Slide 24 These approaches vary, depending on
a number of different factors, including:
• The type of decision
• The time and resources available
• The nature of the task being worked on
• The environment the group wants to
create
• The amount of buy-in needed
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Slide 25 Six approaches to making decisions
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Slide 26 1. A designated leader makes the
decision without input from the group
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Slide 27
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Slide 28 2. An expert selected from the group
considers the options and makes a decision
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Slide 29
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Slide 30 3. Decision made by authority after
group discussion
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Slide 31
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Slide 32 4. Decision by majority vote –
requires 50% or more of group
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Slide 33
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Slide 34 5. Decision by super majority vote – a
designated percentage, e.g. 75%
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Slide 35
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Slide 36 6. Decision by consensus – a collective
decision is made by the group after
effective communication
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Slide 37
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Slide 38
With consensus, there's often compromise.
Not everyone gets everything they want
out of the final decision. However,
because everyone has fair input, the
decisions reached are often ones that all
can live with.
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Slide 39 Ensuring Participation
A consensus decision depends on hearing
everyone's opinion. In a team situation,
that doesn't always happen naturally:
assertive people can tend to get the most
attention. Less assertive team members
can often feel intimidated and don't always
speak up, particularly when their ideas are
very different from the popular view.
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Slide 40 Team Consensus Methods
The Stepladder Technique
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Slide 41 Team Consensus Methods
Multi-Voting
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Slide 42 Team Consensus Methods
The Delphi Method
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Slide 43 Closing Thoughts
Team decision-making is often time-
consuming, meaning that it makes sense
to prepare for it properly. Before you
organize full team participation, make sure
that it's appropriate, and that you have the
necessary time and resources for it.
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Slide 44 Closing Thoughts
Teams can often commit more
enthusiastically to decisions reached
through consensus. Using a variety of
techniques, you can achieve this in such a
way that everyone has a chance to
contribute to the final result.
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Slide 45 One Thing…
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Slide 46 Join Us!
Working with Team Conflicts
For Our Next Program!!
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Slide 47 Thanks for Attending!!
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