MAKING SHAREPOINT® AND FAST® SEARCH UNIVERSAL AND ACTIONABLE SharePoint 2010 Search First Migration Strategy & Implementation Tips Guy Mounier, Technical

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  • MAKING SHAREPOINT AND FAST SEARCH UNIVERSAL AND ACTIONABLE SharePoint 2010 Search First Migration Strategy & Implementation Tips Guy Mounier, Technical Services Sang Shin, Business Development
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  • Copyright BA Insight Page 2 Presentation to Harvard University Agenda 12pm to 1:30pm 15 min: Introductions & Grab Lunch 20 min: Whats New in SharePoint 2010 Search Whats New in MS Enterprise Search 2010 offering for Users, Admins, Developers. Differences between FAST Search 2010 for SharePoint and SharePoint 2010 Search out-of-the-box. 20 min: Search First Migration Strategy How to take advantage of SharePoint 2010 Search first in a phased migration strategy from MOSS. 20 min: Best Practices for SharePoint 2010 Search Implementations Capacity Planning and Architecture Design Recommendations from the Trenches. 10 min: About BA Insight Integrated Search Technologies for SharePoint & FAST Quick Overview & Demo 5 min: Next Steps
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  • Copyright BA Insight Page 3 Introductions Tell us a bit more about your environment: Current use of MOSS? Current plans to upgrade to SharePoint 2010? Any plans to leverage FAST for SPS? Any plans to integrate external applications?
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  • Copyright BA Insight Page 4 Introductions Exclusively Supporting Microsoft Enterprise Search Since Day 1 Microsoft Managed Partner ISV focused on Unified Enterprise Search Since 2004 Headquartered in NYC, with Offices & 2m+ users worldwide Google Compete & Autonomy Compete Team Members TAP Member for FAST, SharePoint, Office365, and Azure MTC Global Alliance Partner MCS Certified Sub-Contractor Technical Team Led by Jeff Fried, former Senior Product Manager for Microsoft Enterprise Search products Key Competitive Wins include ExxonMobil, Accenture, Siemens, eBay, ADP, DIA, US Army, US Navy
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  • Copyright BA Insight Page 5 A Track Record of Success
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  • Copyright BA Insight Page 6 BA Insight for Education Sector Harvard JFK School of Government 3,000 User Licenses of Longitude Search for SharePoint Deployed in 2010 Contact: Don Oppenheimer
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  • 1/20/2010 MAKING SHAREPOINT AND FAST SEARCH UNIVERSAL AND ACTIONABLE Whats New in SharePoint 2010
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  • Microsoft Enterprise Search SKUs ProductUse it for Customized productivity search and search driven applications (Requires SharePoint Server 2010 Enterprise) General Productivity search (with light customization) Quick, easy, powerful search (for free!) http://bit.ly/SearchServerExpress Add enterprise search capabilities to SharePoint Foundation
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  • Copyright BA Insight Page 9 Flavors of FAST Bringing high-end search to the mainstream market
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  • Query SSA Content SSA Content SSA
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  • Customized productivity search and search driven applications Social, Conversational++, Visual, Contextual Connectivity+, Security, Relevance+, Performance, Administration+, Scale++ SharePoint Enterprise CAL + FAST Search for SharePoint server license SharePoint Standard CAL + SharePoint server license General Productivity search Light customization Social, Conversational Connectivity, Security, Relevance, Performance, Administration, Scale SharePoint 2010 and FAST search
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  • Copyright BA Insight Page 12 Microsofts Enterprise Search Stack SharePoint 2010 & FAST Search Best of High-end Dynamic user experiences Advanced content processing BCS enables repository connectivity Extreme scale and performance Open and Extensible Platform Best of SharePoint Out-of-the-box intranet search People Search SharePoint platform integration No code customization Best of Microsoft Simplicity and low TCO Windows 7 Integration Robust partner and platform eco-system
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  • Copyright BA Insight Page 13 Microsofts Enterprise Search Stack Complete intranet search High end search delivered through SharePoint Common UI Framework Social search features and integration SharePoint platform integration End user and site administrator enablement Common across the product line Common Connector Framework (BCS) APIs and developer Experience Admin & deployment capabilities Operations advantages (SCOM, scripting)
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  • Copyright BA Insight Page 14 SharePoint 2010 & FAST End User Perspective Great OOB search experience Most visual and dynamic user experience One-stop search center to find answers fast Excellent OOB relevance Federated results PC, phone, or browser access Same capabilities, plus: Broader, better language support Deeper query syntax Refinement to explore information quickly Metadata based refiners Related searches View in Browser Same capabilities, plus: Deep refiners with counts Similarity search Sorting on any property Social search to connect with people and expertise Phonetic & nickname matching Relevance and refiners Integrated presence Same capabilities Search gets better with use Click-through drives relevance Colleague & Expertise suggestions Query suggestions Same capabilities Visual cues for rapid recognition of information Thumbnails & Scrolling Previews Visual Best Bets Contextual to meet the needs of diverse groups User context from user profile Multiple relevance profiles
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  • Copyright BA Insight Page 15 Query completion Document thumbnails Scrolling PPT Read in Office Web Apps Related searches & people Federated results Sorting on any property FAST Search Interface
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  • Enables conversational experience across all of the results Better findability and exploration Discover non-obvious relationships across the entire result set Exact counts shows relative weight Provides analytic view of your results Indicates priority and importance The right lever to slice and dice your content Sort on any field Rearrange the result set to meet specific criteria Alphabetical, numeric, and date Sorting and Deep Refinement Enables precise control of results Out of the Box Sorting Options Exact Counts
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  • Copyright BA Insight Page 17 SharePoint 2010 & FAST IT Pro Perspective Enterprise class search system integrated with SharePoint Highly capable and easy to manage Enterprise Scale-out (to 100M docs) Full Fault Tolerance Native 64 bit; Hyper-V support Same capabilities, plus: Extreme scale-out Wizard - driven installationSame capabilities PowerShell support; SCOM support Consolidated search dashboard Graphical Search admin reports Same capabilities, plus: Extended SCOM support AD-based system connectors OOB Can add new sources via BCS Strong security Same capabilities, plus: Enterprise Web Crawler Content Processing pipeline Metadata Extraction Easy setup of User Context, Visual Best Bets, Promotion Give end users control over sorting, ranking, navigation
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  • Sequential stages perform specific tasks while ingesting content Breaks down content to the smallest addressable chunks to build meaning Understands file encoding, data formats, and written languages Supports 400+ file formats, 80+ languages Process your content to make it searchable Normalizes content so that a consistent relevancy model can be applied Identifies structured and unstructured metadata in your content Maps document metadata to SharePoint Crawled Properties Introducing the Processing Pipeline A systematic approach to interpreting your content
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  • Configure Optional Processing Steps XML Properties mapper Offensive Content Filter Verbatim (whole word) extractor Use a dictionary for custom extraction Pipeline Extensibility Calls external applications for custom item processing Field Collapsing Entity Extraction Extending Pipeline capabilities Straightforward way to add custom text analysis functionality Add Custom Processing Pipeline Extensibility is a specially defined stage that takes a set of crawled properties, as flat text as input and maps output to another crawled property Sandboxed execution Executable arguments and temporary files are automatically handled with timeouts. Runs just before the Crawled Property Mapper, providing accessibility within SharePoint
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  • Tune relevancy Improve accuracy and control with Rank Profiles Rank Profiles are exposed by modifying the sorting web part. Rank Profiles are made by combining multiple ranking elements Create custom ranking algorithms to combine multiple ranking properties Rank Profiles created in PowerShell
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  • Copyright BA Insight Page 21 SharePoint 2010 & FAST The power to build a whole new class of search applications Public Web Parts Public Web Parts with high end capabilities New connector framework Integrated with BCS Same capabilities Integrate search with BI, Workflow, Social, & Collab Integrated using high-end search capabilities BDC tooling built into SPD Application tooling in VS2010 Same capabilities Add custom property extractors Extend content processing Include external data in relevance Build multiple relevance profiles Leverage FQL to create geosearch, user-selected influencers, and much more Developers Perspective
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  • Copyright BA Insight Page 22 Customizing the Search Experience ConfigureExtendCreate Intranet Search People Search Site Search Intranet Search People Search Site Search Research Portal Case Management Save Results to Excel .. Research Portal Case Management Save Results to Excel .. IP Portfolio Mgt. Intel/Surveillance Drug Discovery . IP Portfolio Mgt. Intel/Surveillance Drug Discovery .
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  • Expose custom collections (verbatim extractors) in refinement panel Modify shared refinement web part on results page Add new Managed Properties to existing XML file Configuring Web P arts to extend UI Example: Add new Refiner to Results page Custom Collections
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  • FQL provides a robust and expressive query language Wildcard support - *, ? Numeric Data types (Integer, Float, Decimal, Datetime) Operators Direct field access (e.g., title:othello, author:shakespeare) Numeric (COUNT, RANGE,, >=) Boolean (AND, OR, ANY, NOT) Rank (RANK, XRANK) Proximity (NEAR, ONEAR) String (operator support for strings) Boundary (starts-with, ends-with, equals) Filter Query Language Expressiveness Use FAST Query Language (FQL) for precise query development
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  • Create custom interactive Web Parts Bar Charts, Pie Charts, Maps, Tag Clouds All Web Parts communicate through common interface Create new Web Parts that can interact with others All Web Parts are public Extend Web Parts to change default behavior Expand Queries and Results with SharePoint data Use Federation Object Model to query: SharePoint Search FAST Search for SharePoint Open Search (both synchronous and asynchronous) Federation Object Model Extend/Add Web Parts on the search page Connect to new data sources (e.g.. Exchange) Combine results from multiple locations. User Interface Extensibility Extend the interface by modifying web parts or creating new ones
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  • 1/20/2010 MAKING SHAREPOINT AND FAST SEARCH UNIVERSAL AND ACTIONABLE Search First Migration
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  • Copyright BA Insight Page 27 Search First Migration Project Facilitate SP2010 migration and adoption: Search First Form Documentation and guidance (on TechNet) Migration scripts and Web Parts (free and supported on partner site) BAinsight.com/Resources Free Downloads
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  • Copyright BA Insight Page 28 Migration Scenarios covered 1) New search instance with search center in SP 2010 2) New search instance with sites/search box in MOSS 2007 3) Existing search in MOSS 2007, migrating to search in SP2010
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  • Copyright BA Insight Page 29 Migration Scenarios NOT covered in this project 4) Standalone FAST Search with SharePoint 4a) New ESP/FSIS/FSIA instance with search center in SP 2010 4b) Existing ESP instance with search web parts in MOSS 2007 moving to SP 2010 5) Standalone Search Server 5a) MSS/MSSx 2008 -> MSS/MSSx 2010 5b) MSS/MSSx 2008-> SP 2010 search 6) SP 2010 search upgrading to FS4SP 7) ESP migrating to FS4SP 8) Upgrading from WSS or Foundation
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  • Copyright BA Insight Page 30 Required Steps Implement a new SP2010 Farm Crawl SP2007 content Set up search center Migrate settings Scopes Best bets Synonyms Modify existing SP2007 Farm Redirect query requests to SP2010
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  • Copyright BA Insight Page 31 Web Application B Web Application A Search First Migration
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  • Copyright BA Insight Page 32 Tools and Web Part provided Migration tools for Scopes Best Bets Site Collection Search Settings Updating Web Parts for redirection to SP2010 Profile Replication SP 2007 Search Box Control Displays Query Completion Supports SP 2010 Scopes
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  • Copyright BA Insight Page 33 Master page webparts Specific page webparts
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  • Copyright BA Insight Page 34 Need to replicate scopes in SP2010
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  • Copyright BA Insight Page 36
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  • Copyright BA Insight Page 37 Need to update all links to advanced search
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  • Copyright BA Insight Page 38 This Site and This List This Site and This List searches search from top of site
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  • 1/20/2010 MAKING SHAREPOINT AND FAST SEARCH UNIVERSAL AND ACTIONABLE SharePoint Search 2010 Deployment Best Practices
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  • Copyright BA Insight Page 40 SP2010 Search Performance Performance Fundamentals Performance Management Search System Modeling Search System Design SP2010 Search Architecture Search Application Boundaries Scale-Out Decision Points Storage Architecture Hardware Requirements Search System Testing & Monitoring
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  • Copyright BA Insight Page 41 Performance Fundamentals Query Performance Query latency - The time it takes the search system to process a query and return the results Query rate - The number of concurrent queries that the search system can handle per second (QPS) Indexing Performance Indexing latency - The time it takes the search system to index a document and make it available to search Indexing rate - The number of documents the search system can index per second
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  • Copyright BA Insight Page 42 Performance Management Model Design Test Deploy Monitor
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  • Copyright BA Insight Page 43 Search System Modeling I Estimate expected workload and dataset Number of items in search index Data change rate; no need to index every 10 mins if content is mostly static Average and peak # of queries per second If available, collect usage data from legacy search system to help estimate Analyze bandwidth and responsiveness of external content sources
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  • Copyright BA Insight Page 44 Search System Modeling II Setup performance targets Average query latency at the max. estimated query rate Average time for new and modified documents to appear in search results (index freshness) Setup reliability targets (e.g. 99.99% uptime = 52.6 min downtime / year) Specify overall uptime of search databases Specify overall uptime of query servers Specify overall uptime of index servers
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  • Copyright BA Insight Page 45 Search System Design Design a starting point architecture that Is likely to meet your performance and availability targets for the expected demand Is scalable by adding more hardware and/or more search components Does not violate any SP2010 boundaries Use Microsoft case studies as a reference Consider virtualization of search servers Select appropriate hardware
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  • Copyright BA Insight Page 46 SP2010 Search Architecture Multiple Query Servers Partition index across multiple query servers Mirror index for high availability 100 mio. items with sub-second query latency Multiple Crawlers (aka Index Servers) Better crawl performance Stateless, enabling failover No copy of index on server, propagates indexed data to query servers Multiple Property Databases Minimize DB bottleneck known from SP2007
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  • Copyright BA Insight Page 47 SP2010 Search Architecture A A B B
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  • Copyright BA Insight Page 48 Search Application Boundaries Max. 20 index partitions Max. 10 million items in each index partition Max. 100 million items across all partitions Max. 16 crawl components Max. 10 crawl databases Max. 10 property databases Max. 64 query components Max. 50 content sources Max. 100 crawl rules
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  • Copyright BA Insight Page 49 Scale-Out Decision Points # of itemsActions 0-1 millionAll Search components can coexist on one or two servers. 1-10 millionMove crawl component to a dedicated server, keep the query component on the Web server. 10-20 millionAdd another crawl server, split index into two partitions distributed across two query servers. 20-40 millionAdd query servers and index partitions. Add another crawl database, associated with a new crawler on each crawl server. Also, add another property database to a second database server, and mirror both property databases. 40-100 millionIsolate each topology layer into "server groups" in which each role is deployed to its own servers. Each server group can then be scaled out to meet specific requirements for the components in that role.
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  • Copyright BA Insight Page 50 Scale-Out Decision Points MetricActions to improve Crawl rateTo improve index freshness, add crawl servers, crawlers and crawl databases. Query latencyTo improve query response time, add query servers and index partitions. If poor query response time is caused by database load, move property database to a dedicated database server or optimize existing server if possible. Availability of query functionality Deploy redundant query servers, multiple query components for each index partition, and use clustered or mirrored database servers to host crawl and property databases. Availability of indexing functionality Use multiple crawlers on redundant crawl servers, and add crawl databases. Crawlers associated with a given crawl database can be distributed across crawl servers for availability and load distribution.
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  • Copyright BA Insight Page 51 Storage Architecture PriorityDatabase FileRAIDOptimization 1TempDB DataRAID10Write 2TempDB LogRAID10Write 3CrawlDB LogRAID10Write 4CrawlDB DataRAID10Read/Write 5PropertyDB LogRAID10Write 6PropertyDB DataRAID10Read/Write Search Database File Spindle Priority
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  • Copyright BA Insight Page 52 Hardware Requirements ComponentRequiredRecommendedVirtual Database Server 64-bit CPU, 4 cores 8GB RAM 64-bit CPU, 8-16 cores 32GB RAM Disks in RAID 5 for system files, fast disks in RAID 10 for search databases. Not recommended Index Server64-bit CPU, 4 cores 8GB RAM 64-bit CPU, 8-16 cores 16-32GB RAM Disks in RAID 5 Ok Query Server64-bit CPU, 4 cores 8GB RAM 64-bit CPU, 4-8 cores 16GB RAM Disks in RAID 5 Ok
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  • Copyright BA Insight Page 53 Search System Testing Create a test plan Create a test environment from the architecture you have designed Migrate your SharePoint content to the test environment for realistic testing of indexing performance. Also, setup indexing of external content if applicable Use load test tools to simulate expected demand, e.g. Visual Studio 2010 Ultimate Analyze results, identify bottlenecks and optimize the architecture. Retest if needed
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  • Copyright BA Insight Page 54 Search System Monitoring Monitor the live search system to Identify and address performance bottlenecks Address changes in demand like increasing size of search index and increasing query latency Use the crawl log to verify that all content is successfully added to the index Use performance counters to monitor CPU, Memory, Network and Disk usage. Use search administration reports to monitor crawl rate and query latency
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  • Copyright BA Insight Page 55 Monitoring the Crawl Rate
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  • 1/20/2010 MAKING SHAREPOINT AND FAST SEARCH UNIVERSAL AND ACTIONABLE FAST Search 2010 for SPS Deployment Best Practices
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  • Copyright BA Insight Page 57 FAST Search Main Components SharePoint Crawler Capacity: ~30 mill items per crawler node, SQL server needs to be scaled for high IO Web Analyzer CPU/disk footprint can vary by a factor of 10 depending on the content: - number of links - length of links - internal cross link ratio Average capacity: ~30 mill items per web analyzer node Can be deployed with the Indexer in normal scenarios Indexer/search node Two supported models: - Normal mode: ~15 mill items per node ~25 QPS - High Density Mode: ~ 40 mill. items per node ~ 7 QPS
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  • Copyright BA Insight Page 58 FAST Search HW Best Practices CPU: 2 x 2GHz+ (Quad/six core) Memory: 24-48 GB Disk: 2 x 300 GB, SAS, 10K RPM (RAID 1) CPU: 2 x 2GHz+ (Quad/six core) Memory: 24-48 GB Disk alternatives: 1.0 TB: 8 x 300 GB, SAS, 10K RPM (RAID10) 1.8 TB: 8 x 300 GB, SAS, 10K RPM (RAID 5) 3.6 TB: 16 x 300 GB, SAS, 10K RPM (RAID 5+0) New: 7.2 TB: 16 x 600 GB, SAS, 10K RPM (RAID 5+0) SAN: Configured for database performance
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  • Copyright BA Insight Page 59 FAST Search Server Calculation
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  • Copyright BA Insight Page 60 FAST Search Server Calculation High Density
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  • Copyright BA Insight Page 61 FAST Search Disk Calculation
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  • Copyright BA Insight Page 62 FAST Search vs SP Search Server Count
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  • Copyright BA Insight Page 63 Virtualized Topologies Hyper-V virtualization supported for all products Recommended for lab and development environments Very limited performance for IO intensive nodes SQL server FAST indexer/search Separate redundant components on different physical machines Note: One license required per VM Example: Virtualization of Query servers Virtualization servers: 2 Virtual machines: 6
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  • Copyright BA Insight Page 64 FAST Search Scaling Notes Remember to scale out with enough Item Processors Remember that FAST is HW intensive. Use fast disks for indexing nodes and dedicated LUNs if using a SAN. Adding (or removing) columns in an existing installation will require a script that is planned for SP1
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  • Copyright BA Insight Page 65 More Information on Search Architectures BAinsight.com/Resources -White Papers
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  • Copyright BA Insight Page 66 FAST Search Pilot/Dev Deployment
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  • Copyright BA Insight Page 67 FAST Search Extra Small Farm
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  • Copyright BA Insight Page 68 FAST Search Small Deployment
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  • Copyright BA Insight Page 69 FAST Search Medium Deployment
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  • Copyright BA Insight Page 70 FAST Search Large Deployment
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  • Copyright BA Insight Page 71 FAST Search High Density (HD) Mode Allows 40M items per node Max 7-8 QPS Slower feeding performance than standard Introduced in FAST Sizing White Paper Supported mode New!
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  • Copyright BA Insight Page 72 FAST Search Extra Large Deployment High Density
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  • 1/20/2010 MAKING SHAREPOINT AND FAST SEARCH UNIVERSAL AND ACTIONABLE About BA Insight
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  • Copyright BA Insight Page 74 Our Two Product Lines Infrastructure Search High End Search Connectors to 30+ ERP, CRM, ECM, and Messaging Applications Advanced User Interface
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  • Copyright BA Insight Page 75 Longitude Search Rich & Actionable Previews of All Search Result Contents Longitude Search Rich & Actionable Previews of All Search Result Contents Leverages OOXML SDK to enable instant previews of ALL search results, regardless of format or location In-context search with dynamic hit-mapping and hit-highlighting Instant OCR processing of all image-based files Seamless co-existence with Office Web Application functionality Dozens of formats supported, including emails, attachments, zipped files, image files, and more BA Insight Products
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  • Copyright BA Insight Page 76 BA Insight Products Longitude Connectors Securely Extend Microsofts Enterprise Search to 30+ Systems Longitude Connectors Securely Extend Microsofts Enterprise Search to 30+ Systems Alfresco Autonomy Worksite Autonomy Zantaz / EAS EMC Documentum EMC eRoom HP Trim Context (TowerSoft) IBM FileNet / Content Manager / DB2 IBM Lotus Notes LexisNexis Interaction CRM Microsoft Dynamics CRM Microsoft Exchange Private Mailboxes Relational Databases (SQL, OLE DB) Open Text Hummingbird/LiveLink Open Text LegalKey/Vignette Oracle CMS Stellent Oracle E-Business Suite Oracle WebCenter/Portal Oracle RDBMS / SQL Server / DB2 PeopleSoft / JD Edwards / Siebel SalesForce.com / Force.com SAP Business Suite Symantec KVS E-Vault Webservices Xerox DocuShare
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  • Copyright BA Insight Page 77 BA Insight Products Longitude Connectors Securely Extend Microsofts Enterprise Search to 30+ Systems Longitude Connectors Securely Extend Microsofts Enterprise Search to 30+ Systems Rapid, out-of-the-box deployment Low cost and instant ROI Resource-efficient (Search- optimized APIs, dedicated change log, security index with real-time security checking) Intuitive GUI for swift security mapping and configuration Fully-supported code, backed by dedicated support and professional services teams
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  • Copyright BA Insight Page 78 BA Insight Connectors Explained BCS GUI Change Log Security Mapping API
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  • Copyright BA Insight Page 79 How to Evaluate our Technology OPTION 1 Free Eval OPTION 2 QuickStart POC Products Longitude Search, Exchange Connector, Database Connector Simple Test Environment (< 100K records) All Products & Connectors Complex Staging Environments Process 1.Get Software & license key 2.Installed by Customer 3.Unlimited Phone & Email Support for 30 days 1.Sign Standard SOW 2.Schedule Planning Call 3.Implemented by Dedicated Solutions Engineer Value Fully-functional test site for end- user acceptance Full pre-production pilot ready to migrate to production Optimized SharePoint/FAST Search platform Knowledge Transfer Cost Free 30-day trial2 to 10 days / $5k to $25k Based on # of connectors configured
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  • Copyright BA Insight Page 80 Thank You www.BAinsight.com BA Insight Corporate Headquarters 60 East 42nd Street, Suite 1410 New York, NY 10165 [email protected] Sales: 1-800-656-1537
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  • 1/20/2010 MAKING SHAREPOINT AND FAST SEARCH UNIVERSAL AND ACTIONABLE Next Steps
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  • 1/20/2010 MAKING SHAREPOINT AND FAST SEARCH UNIVERSAL AND ACTIONABLE Appendix
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  • Copyright BA Insight Page 83 Federal Government Division Driving to the Cloud New subscription-based Preview- as-a-Service available to HSP and Office 365 tenants Leverages Azure to store, process, and serve previews Will enable search across hybrid cloud and on-premise environments Supporting Office365
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  • Copyright BA Insight Page 84 Query completion Document thumbnails Scrolling previews Read in Office Web Apps Related searches & people Federated results Sorting on any property FAST Search Interface
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  • Copyright BA Insight Page 85 FAST Search Interface
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  • Copyright BA Insight Page 86 People Search
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  • Knowledge Center collaboration KM strategy You searched for: collaboration KM strategy > 1996 to 2007 Travel Key Concepts Service Offerings
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  • collaboration KM strategy Knowledge Center You searched for: collaboration KM strategy > 1996 to 2007 Travel Key Concepts Service Offerings Which experts are available for a meeting? Recognize useful content within a consulting report, visually Which repositories do I want to explore? Which file formats? When and where have we done work like this? Select elements to explore and narrow in Is there important news I can share with the client? Sure, send me a draft ppt, ok? Build a presentation as I explore Start a workflow immediately
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  • Copyright BA Insight Page 89 A Track Record of Success The enterprise search solution we are building with Microsoft and BA Insight is a truly next-generation platform that blows away everything that Ive seen from a search perspective inside the enterprise Guy Wiggins Director of Practice Management, Kelley Drye & Warren LLP With BA Insights Connector, we were able to connect to Lotus Notes in one week. We had been trying for six months Project Manager Exxon Mobil
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  • Copyright BA Insight Page 90 Thank You www.BAinsight.com BA Insight Corporate Headquarters 60 East 42nd Street, Suite 1410 New York, NY 10165 Sang Shin Director of Business Development [email protected] 1-646-786-8564 U.S. Sales West 1-800-315-8147 U.S. Sales East 1-800-656-1537 EMEA Sales +45-21 14 48 17 APAC Sales +61-280147952 U.S. Federal Sales 1-800-891-7058
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  • Copyright BA Insight Page 91 Cut in Half the Cost of Not Finding Information Bottom Line: 5.6 hours saved per Information Worker per week Source: IDC The hidden cost of information work Searched for, but not found Longitude Connectors Longitude Search: 2X Relevance Boost Recreating existing content not found Creating composite documents from multiple files Longitude Search with Document Assembly
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  • Copyright BA Insight Page 92 Cut Bandwidth Consumption by a Power of Ten SharePoint & BA Insight SharePoint Only Bandwidth Usage Mb/s Relevant Document Downloads NOT Relevant Document Downloads BA Insight Document Previews Bandwidth savings range from 1Mb/s to 50Mb/s
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  • Copyright BA Insight Page 93 Longitude Search Bridge the Gap Between Search and Action Take action directly in the context of search results Swiftly assemble fully- formatted documents comprised of all relevant contents Compile and deliver composite files and reports using search result content Dozens of formats supported, including emails, attachments, zipped files, image files, and more