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MAN AFTER SALES: EVERYTHING FROM A SINGLE SOURCE.

MAN AFTER SALES: EVERYTHING FROM A SINGLE SOURCE.€¦ · Injectors for common-rail engines are highly sensitive parts. They have to inject the finely atomized fuel in precise doses

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Page 1: MAN AFTER SALES: EVERYTHING FROM A SINGLE SOURCE.€¦ · Injectors for common-rail engines are highly sensitive parts. They have to inject the finely atomized fuel in precise doses

MAN AFTER SALES: EVERYTHINGFROM A SINGLE SOURCE.

Page 2: MAN AFTER SALES: EVERYTHING FROM A SINGLE SOURCE.€¦ · Injectors for common-rail engines are highly sensitive parts. They have to inject the finely atomized fuel in precise doses

NO MATTER HOW COMPLEX THE TERRAIN – YOU CAN RELY ON MAN IN ANY SITUATION.As dedicated partner at your side, we offer not only a varied portfolio of vehicles, we can also offer that little bit extra in terms of flexibility, safety and efficiency which takes you forward in your business – even if the road gets bumpy sometimes. The drive and the performance of our vehicles, is a tool to aid your business and for you to achieve success.

MMMW LRO

O

IV

F

ECES

M

R

NA A TF

S A L E S

A D

E R

Page 3: MAN AFTER SALES: EVERYTHING FROM A SINGLE SOURCE.€¦ · Injectors for common-rail engines are highly sensitive parts. They have to inject the finely atomized fuel in precise doses

MAN SERVICE: EVERYTHING FROM A SINGLE SOURCE.You need your vehicle to return maximum performance throughout its service life whilst ensuring compliance with the highest safety and environmental standards. We are here to help you achieve your targets.

Our solutions:nn MAN Genuine Parts nn MAN Genuine Parts Kitsnn MAN Genuine Parts ecolinenn MAN Extended Warrantynn MAN ServiceContractsnn MAN EcoStylenn MAN ProfiDrive©

Page 4: MAN AFTER SALES: EVERYTHING FROM A SINGLE SOURCE.€¦ · Injectors for common-rail engines are highly sensitive parts. They have to inject the finely atomized fuel in precise doses

GT XAM N

GT SAM N

ENGINE PARTSPiston & Cylinder Liner

Turbocharger

MAN Genuine injector

Injectors for common-rail engines are highly sensitive parts. They have to inject the finely atomized fuel in precise doses and under pressures of up to 2,500 bar into the combustion chamber. The valve travel of an injector is approximately just 35 μm. By way of comparison, a human hair has a diameter of approximately 60 μm. This makes it easier to understand why the purity of the fuel plays an extremely important role in common-rail injectors in particular.

Possible consequences of contaminationDirt particles may mix with the fuel due to refueling with contaminated fuel, inadequate fuel filter maintenance or even due to the use of unsuitable fuel filter inserts that do not satisfy the requirements of our MAN vehicles. These dirt particles may cause continuous, abrasive wear on the injector components and form deposits in the fuel circuit of the injector.

TRUC

K

Page 5: MAN AFTER SALES: EVERYTHING FROM A SINGLE SOURCE.€¦ · Injectors for common-rail engines are highly sensitive parts. They have to inject the finely atomized fuel in precise doses

GT MAM N

GT LAM N

FILTEREngine Oil Filter

Air Filter

MAN Genuine Fuel Filters.

Modern diesel injection systems are manufactured to a high degree of precision. Injection pumps and nozzles have tolerances of only a few thousandths of a millimeter. If these tolerances are influenced by soiling or erosion, the ability of the system to function correctly is at risk.

The consequences would be:nn Poor combustion nn Low engine powernn Bad starting behavior

nn Rough idling nn Increased fuel consumption nn Possible failure of the injection system

Safety for the fuel systemMAN Genuine fuel filters ensure that the engine is supplied with only cleaned fuel. They provide a high degree of purity, are mechanically and chemically highly stable and seal off the connections completely so that no unfiltered fuel can enter the injection system.

Page 6: MAN AFTER SALES: EVERYTHING FROM A SINGLE SOURCE.€¦ · Injectors for common-rail engines are highly sensitive parts. They have to inject the finely atomized fuel in precise doses

LC AAM N BRAKEBrake Pads

Brake Drum

MAN Genuine disk brake lining sets.

When it comes to stopping distance you don‘t get a second chance. So think before purchasing third-party parts for repairs and replacements. Be particularly careful when the price is especially attractive. What you save at one end can easily be a risk to user safety at the other.

MAN Genuine Disk Brakes need to undergo strict tests:nn The vibrator testnn The wear testnn The performance test

Your local MAN dealer can provide you further insights on each of those tests.

Quality means safety in brake lining sets.Mechanical anchoring of the linings to the backing plate in the Genuine part so that the lining mass adheres to the plate even at high temperatures and when subjected to heavy vibration. Cheaper products can only be glued. The glue can lose its effect during lining lifetime and fail completely at high temperatures.

Page 7: MAN AFTER SALES: EVERYTHING FROM A SINGLE SOURCE.€¦ · Injectors for common-rail engines are highly sensitive parts. They have to inject the finely atomized fuel in precise doses

UB S POWERTRAIN/ELECTRIC

MAN Genuine blowers

Pleasantly conditioned air in the cab is important for the drivers‘ well-being, enabling them to devote their full con- centration to what‘s happening in the traffic. Conditioning the 50 to 80 cubic metre passenger compartment of a city bus is also a challenging task. The precise fit and perfor- mance of MAN Genuine blowers are designed especially for

the fan‘s area of operation, ensuring the ventilation of and supply of fresh air to the vehicle, as well as the distribution of air agreeably tempered by heaters. Blower on the parts market: cheaper because incomplete. The blower for the same purpose from an independent parts dealer has neither the pre-installed resistor nor the protective grille.

All the advantages at a Glance… All MAN Genuine blowers and electric motors nn are 100% identical with the first-time installation and have the same service life nn perform better, function reliably even at higher ambient temperaturesnn are equipped with attachment points and wiring connectors adapted to their installation locations

Clutch

Alternator

BUS

Page 8: MAN AFTER SALES: EVERYTHING FROM A SINGLE SOURCE.€¦ · Injectors for common-rail engines are highly sensitive parts. They have to inject the finely atomized fuel in precise doses

GENU

INE

PART

S

OPTIMUM FOR PREMIUM QUALITY OF MAN GENUINE PARTS – FOR MAXIMUM SAFETY AND ECONOMY.In selection of an MAN product, you selected excellent quality. So, why should you accept less when it comes to replacement parts? MAN Genuine Parts are manufactured in accordance with MAN guidelines and inspected carefully to ensure that they comply with the MAN strict quality standards. They also guarantee maximum reliability and economy. We don’t just say quality, we believe in our statements – every MAN Genuine Part is delivered with a 24-month warranty that is valid worldwide. That is quality you can count on.

Your Benefits at a Glance:nn State-of-the-art MAN Genuine Partsnn MAN quality thanks to latest technology & quality checksnn Worldwide Genuine Parts warrantynn Parts stocked for all MAN vehicle models – also for older models and special vehicles

AM

EG N

N

IU N E

AP R T S

Page 9: MAN AFTER SALES: EVERYTHING FROM A SINGLE SOURCE.€¦ · Injectors for common-rail engines are highly sensitive parts. They have to inject the finely atomized fuel in precise doses

AM

EG N

N

IU N E

AP R T S

IK T S

MAN KITSMAN GENUINE PARTS IN A SET.

Wear is not usually limited to a specific part of a mechanical or technical interconnected system. Therefore it often makes sense to also replace other parts related to a repair in order to avoid possible repeated maintenance or repair work. MAN kits include a complete set of the required, optimally coordinated MAN Genuine Parts so that maintenance and overhaul work can be carried out as comprehensively and sustainably as possible.

By way of example, the following MAN kits are currently available: nn Engine overhaul kitnn Piston kitnn Clutch kitnn Belt tensioning kitnn Brake kitnn Filter kit

Your Benefits at a Glance:nn financial advantagenn attractive package prices

nn improved vehicle availabilitynn avoiding additional time spent in workshop

Page 10: MAN AFTER SALES: EVERYTHING FROM A SINGLE SOURCE.€¦ · Injectors for common-rail engines are highly sensitive parts. They have to inject the finely atomized fuel in precise doses

CE O IL N E

AM NMAN GENUINE PARTS ECOLINEMAN Genuine Parts ecoline enable you to make substantial savings while protecting the environ-ment! At MAN, we understand as vehicles are getting older reducing the cost of operation is important, the MAN Genuine Parts Ecoline is designed for just this. The choise of professionally re-manufactured MAN Genuine Parts for your repairs saves costs, protects the environment and gives you the same warranty that you get with new MAN Genuine Parts.

The re-manufacturing process includesnn Thorough cleaningnn Precise testingnn Careful reworkingnn Replacement of all wear parts

This intensive processing means that the quality of MAN Genuine Parts ecoline is equal to that of a new MAN Genuine Part. You also benefit from the same warranty that comes with new MAN Genuine Parts.

Your Benefits at a Glance: MAN Genuine Parts ecoline

nn Facilitate sustainable maintenance of your vehicle in line with the market value, as cheaper repair and vehicle maintenance costs reduce the total cost of ownership (TCO). This applies in particular to vehicles in their second and third service lives.

nn Return vehicles to the road more quickly because it is quicker to replace parts than to repair them.

nn Are high quality as they are MAN Genuine Parts.

nn Have the same quality as Genuine Parts as they are 100% tested.

nn Are reliable because they fulfil the same specifica-tions as MAN Genuine Parts, including the same warranty.

nn Preserve the value of the vehicle because it remains an MAN vehicle throughout its service life.

nn Always use state-of-the-art technology.

Page 11: MAN AFTER SALES: EVERYTHING FROM A SINGLE SOURCE.€¦ · Injectors for common-rail engines are highly sensitive parts. They have to inject the finely atomized fuel in precise doses

XE T NE D E D

AW R AR N T Y

AM NMAN EXTENDED WARRANTYWith MAN, you are guaranteed to drive better. When you take out an extended warranty, you are always on the safe side. Use the purchase warranties offered to you by MAN – there are numerous ways to combine the validity period and mileage for all application areas, ensuring there is the right choice for your requierment.

These are the extended warranties MAN can offer you: nn New vehicle truck

nn Benefit from an extended warranty for the powertrain for up to 5 years for all product series and axle configurations. An extended warranty for the entire vehicle of up to 3 years is also possible.

nn MAN TopUsed Vehicle

Your Benefits at a Glance:

nn Protection against unexpected repair costs of your entire vehicle beyond standard warranty

nn MAN as an experienced, strong and reliable partner

nn Full warranty coverage up to 3 years for the entire vehicle

nn Protect your engine up to 5 years

nn Boosted vehicle availability and minimized downtimes

nn Repairs with genuine parts by MAN trained professionals

nn Higher resale value of vehicle

SOLU

TION

S

Page 12: MAN AFTER SALES: EVERYTHING FROM A SINGLE SOURCE.€¦ · Injectors for common-rail engines are highly sensitive parts. They have to inject the finely atomized fuel in precise doses

ES R IV C E

OC N RT A C T

AM NMAN SERVICE CONTRACTSCut costs, improve performance, increase productivity and profitability: that‘s the way to optimize the efficiency of your fleet. MAN Service contracts help you do it with a number of packages that soon pay off. No matter which service contract you choose, the procedure could not be simpler. In your regional MAN Service station you have just one person to contact for everything that concerns your fleet.

Your Benefits at a Glance:nn Clear-cut fixed costs & sure cost planning

nn Boosted vehicle availability and minimized downtimes

nn Lower fuel consumption through optimal tuning of vehicle

nn Repairs with genuine parts by MAN trained professionals

nn Reduced staff and administration costs

nn Higher resale value of vehicles

REPAIR & MAINTENANCE CONTRACT OPTIONS: Maintanence Measures Preventive Measures Corrective Repairs

Additional Services Legal Inspections MAN ProfiDrive®

MAN Ecostyle

Com

fort

Prot

ect

Com

fort

Com

fort

Supe

r

Optional Optional

Optional Optional Optional

Optional Optional Optional

Optional Optional Optional

Page 13: MAN AFTER SALES: EVERYTHING FROM A SINGLE SOURCE.€¦ · Injectors for common-rail engines are highly sensitive parts. They have to inject the finely atomized fuel in precise doses

CE O TS Y L E

AM N

MAN ECOSTYLE – YOUR KEY TO AN EFFICIENT FLEET.Fuel, Personnel, Vehicles – the rising costs in the transport industry are increasing the competitive pressure. MAN EcoStyle helps you to realize savings potential optimize transportation processes and considerably reduce operating costs.

The Ecostyle system has helped customers:

20% reduction in total operating costs

5-15% reduction in vehicle maintenanceand service costs

50% reduction in accidents

Reducing the total cost of owning and operating MAN Vehicles.

40% reduction in Tyre wear

10% improvement inutilisation 5-15% reduction in fuel costs

Your Benefits at a Glance:nn Reduce the fuel consumption of your fleet

nn Optimise the usage of your vehicles

nn Maximise the economy of your company

Page 14: MAN AFTER SALES: EVERYTHING FROM A SINGLE SOURCE.€¦ · Injectors for common-rail engines are highly sensitive parts. They have to inject the finely atomized fuel in precise doses

RP O IF

D R I V E

AM N

MAN PROFIDRIVE® ̶ THE THEORETICAL AND PRACTICAL SOLUTION TO OPTIMIZE A SAFE AND ECONOMIC DRIVING STYLE.Under MAN ProfiDrive®, you will find a comprehensive range of seminars: From initial vehicle introduction, an in-depth course on technology and safety systems, right up to economy training and driving safety training courses for both on road and off road applications.

MAN offers practical seminars for commercial vehicle drivers that focus on the needs of the driver at the same time ensuring the needs of business owners are given the correct priority. For course booking, please contact your local dealer.

Your Benefits at a Glance:nn Safe and economical driving

nn Reduced accidents

nn Reduced Total Cost of Ownership (TCO)

nn Less damages to vehicle due to rude driving behavior

Page 15: MAN AFTER SALES: EVERYTHING FROM A SINGLE SOURCE.€¦ · Injectors for common-rail engines are highly sensitive parts. They have to inject the finely atomized fuel in precise doses

OC N T A C T

The quickest way to find out more: www.man-middleeast.comAll information on our products, services and further service topics, such as nn MAN Extended Warrantiesnn MAN ServiceContractsnn MAN Genuine Parts nn Ecolinenn MAN Profi Drive®

can be found on our website.Experience the MAN brand interactively and up close.

Alhutheily Motors & Heavy Equipment LLC7 July, Khwlan Street, Alhutheily ZoneP.O. Box 3065Sana’aYemen

Tel: +967 (1) 613662Fax: +967(1) 613864

Service Tel.:+967 (1) 613662

Email: [email protected] Website: www.man-yemen.com

ALHUTHEILY MOTORS & HEAVY EQUIPMENT LLC

OC N T A C T

The quickest way to find out more: www.man-middleeast.comAll information on our products, services and further service topics, such as nn MAN Extended Warrantiesnn MAN ServiceContractsnn MAN Genuine Partsnn Ecolinenn MAN Profi Drive®

can be found on our website.Experience the MAN brand interactively and up close.

MAN Truck and Bus Middle East FZE Jebel Ali Free ZoneP.O. Box 261987Dubai, United Arab Emirates

Tel: +971 4 2991991Fax: +971 4 299 1993

[email protected] www.man-middleeast.com

MAN TRUCK AND BUS MIDDLE EAST FZE

Page 16: MAN AFTER SALES: EVERYTHING FROM A SINGLE SOURCE.€¦ · Injectors for common-rail engines are highly sensitive parts. They have to inject the finely atomized fuel in precise doses

Alhutheily Motors & Heavy Equipment LLC7 July, Khwlan Street, Alhutheily ZoneP.O. Box 3065Sana’aYemen

Alhutheily Motors & Heavy Equipment LLC7 July, Khwlan Street, Alhutheily ZoneP.O. Box 3065Sana’aYemen

Alhutheily Motors & Heavy Equipment LLC7 July, Khwlan Street, Alhutheily ZoneP.O. Box 3065Sana’aYemen

MAN Truck and Bus Middle East FZE Jebel Ali Free ZoneP.O. Box 261987Dubai, United Arab Emirates