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The availability of cloud solutions has fundamentally changed the ways in which businesses operate. Non-technical departments can now take a more proactive role in their own service provisioning while CIO and CFO teams are free to exploit more agile and less capital-intensive models. As a consequence, roles and relationships for your technology teams have changed.
Many organisations today are seeking to evolve the IT function
from cost centre to innovation driver. Visionary technology and
business decision makers are ready to push the boundaries
of what is possible with cloud – and Getronics is ready to help
make it happen.
With our Managed Cloud Services, Getronics is able to recommend
the best cloud solution for you, based on your wider IT and
security requirements and where you are at on your digital
journey. Our commitment to customer success means we develop
tailored and vendor-agnostic solutions, giving you the flexibility
to scale effectively as your business grows.
MANAGED CLOUD SERVICES
WHY MOVE TO THE CLOUD?
Through our work with customers over the years, Getronics has defined four business requirements where cloud computing can deliver return on investment:
1. Business transformation: organisations need reassurance
that their IT infrastructure can adapt and
flex quickly to evolving business needs.
Important factors here include the ability
to add or reduce capacity on demand, as
well as allowing open standards to support
speedy integration with other IT systems.
2. Risk management: protecting corporate reputation and
intellectual property remains a key concern for businesses today.
IT needs to work towards – not against – companies meeting
regulatory and compliance requirements. The benefits of moving
towards a cloud environment are pitted against a backdrop of
increasingly complex data security and governance pressures,
making the transition towards the cloud a challenging one for
many organisations.
Getronics Managed Cloud Services have been developed to meet
the corporate governance and compliance needs of the modern
European enterprise. We ensure data location, seamless recovery
from any infrastructure failures and employ a platform availability
SLA of 99.9% per month.
We support hybrid hosted and onsite services in
either Getronics own or in specified third party
datacentres. Your choice will be influenced by
your own governance policies and also by local
regulation and compliance requirements.
3. Cost control: IT continues to play
a fundamental role in ensuring the
business runs on efficient systems
and that operations are as streamlined
as possible. Cloud computing can
provide organisations with the tools
they need to understand IT costs in a manageable way, so
you’re able to match the expenditure to the areas where your
business will see maximum ROI.
Our Managed Cloud Services offer customers defined costs,
either on fixed or pay as you go models. There are no capital set
up costs and we remove the capital cost rigidity from IT.
4. Business agility: organisations
today are competing and
differentiating IT. Smart and
flexible technologies are allowing
companies to overtake their
competition and ready themselves
for their next phase of growth. Thanks to Getronics‘ heritage
in managed services, we can add complete new IT services to
customers and employees in minutes – helping businesses
to transition or transform how they deliver services through
IT quickly. Our reserved capacity on demand model facilitates
close collaboration between developers and operations,
meaning surges in demand can be met with no slowdown.
Many organisations today are seeking to reduce the financial
and administrative burdens of running their own datacentres,
so IT can focus on driving innovation.
local IT providers to transform them into workspace solutions fully
scalable to global enterprises, enabling end-users to be more
productive and to contribute to their business growth.
End-to-end technology portfolio. Getronics offers a complete
portfolio of integrated IT services. We’re backed by our technology
partners and by the industry’s cloud leaders, meaning we provide
customers with deep technical expertise as well as tailored
consultancy.
Flexibility. We offer both dedicated and shared cloud solutions to
customers. For many enterprise organisations, deciding a cloud
strategy is based on numerous factors including scalability, user
behaviours, cost effectiveness and compliance. For more than
20 years, Getronics has worked closely with customers to select
the right components for their IT strategies – our consultants can
advise on the best cloud model to suit your business.
Global scale. Data sovereignty and workload continue to be
front of mind for customers. Getronics has datacentres in twelve
locations across Europe, connected by our high speed network.
This gives customers peace of mind that workloads are secure
and can be shifted as needed. We offer full managed cloud
disaster recovery and workload replication spanning multiple
datacentres. Our customers also benefit from the GWA, which is
led by Getronics and CompuCom. The GWA is a strategic alliance
that combines the expertise, capabilities and reach of leading
WHY WORK WITH GETRONICS?
“
”
Through working with Getronics, we have integrated all our systems on to a single cloud platform, dramatically increasing efficiency and giving us the flexibility we need to compete in a constantly evolving and competitive marketplace.
Charlie Goakes, IT Director at Alpha LSG
CLOUD STARTING POINTS
STEP 3IT consumerisation
STEP 1Server virtualisation
Private cloud
STEP 2Virtualisation and automation
of datacenter Hybrid cloud
25% Business
transformation
39% IT platform
transformation
10% Business
applications
26% Project-based
IT fo
cuse
d
Opportunistic Strategic
Bus
ines
s fo
cuse
d
WORKSPACE-AS-A-SERVICEGetronics Managed Cloud provides ‘Workspace as a Service’ (WaaS) that gives business users access to the applications and data they need to be productive in their roles. Contracted on a pay-per-use model and managed through a self-service portal, Getronics’ WaaS solution empowers the business to manage their IT operating costs.
WaaS removes the traditional barriers of rigid, inflexible IT replacing it with a modern and agile solution. Collaboration capabilities are built into the service and WaaS is easily managed through the self-service portal. Cost transparency is delivered through a standardised rate card and consumption-based billing model.
Enabling a true hybrid workspace model by supporting persistent high specification virtual desktops, windows enabled published desktops while supporting the requirements for any end-point device. Getronics recognises the strengths of public cloud services like Microsoft Office 365 and so our WaaS provides the capability to also adopt these services.
INFRASTRUCTURE-AS-A-SERVICEOur Workspace as a Service offering gives your employees access to the productivity and communication tools they need via a browser from any authorised device. You can offer a choice of fixed and mobile devices, and this can also support the current trend towards Bring Your Own Device or Choose Your Own Device (BYOD / CYOD).
We can configure your application catalogue to include both standard personal productivity tools and specialised or bespoke company applications, and provide access to all through a single secure portal.
Access also extends to all personal, team and company data, ensuring that the employee’s experience of the virtual workspace meets and exceeds all the expectations of a traditional “personal” device.
All workspace security is built in. Whether the employee is working from a tablet on the road or a thin-client on a company site, all enterprise security and access conditions are automatically activated and sustained, ensuring that work sessions are initiated and closed safely.
Licensing and usage monitoring are fully managed and completely transparent. This makes it possible for you to forecast accurately and, most importantly, to limit costs according to the precise professional needs and usages of the individual employee.
INFRASTRUCTURE AS A SERVICE
Shared Cloud
DEDICATED INFRASTRUCTURE
STANDARDISED BUILDING BLOCKS
DEDICATED BACKUP
SHARED COMPUTE
SHARED BACKUP
FULL RECOVERY SERVICE
DEDICATED STORAGE SHARED STORAGE
Full Managed Cloud service managementManaged OS; provisioning, configuration, management & support of operations systems
Hands on infrastructure managementManaged Authentication Services
Service Desk including 1st & 2nd line engineersDisaster Recovery as a Service including full ITSCM
Dedicated Cloud
WORKSPACE AS A SERVICE
Published Desktop
PERSISTENT, HIGH SPECIFICATION
VIRTUAL DESKTOP
SERVER BASED, PUBLISHED DESKTOPS
Access to all business applications and resources
Virtualised Applications
Hybrid Cloud Model supported
Email Services
Active Directory Services
Remote Access
Fully managed workspace services
Virtual Desktop
Technology is reinventing the way business is done. The growing impact
of the millennial generation is accelerating that trend, as they demand IT
to match their best consumer experience.
Whether business or consumer, users expect ‘always on’ accessibility, instant
response and intuitive ease of use, from anywhere and on any device.
Through our own digital transformational programme, Getronics has built
a powerful global, end-to-end capability designed to enable mobility and
enhance productivity and user satisfaction.
WHAT WE DO End-to-end Solutions for the Digital User
Proactive Remote Support
User Experience Management
Voice Services
Network Operations Centre
Proactive Analytics
Security Operations Centre
Proactive Onsite Support
Field Services
Deskside Support
IT Cafe
Logistics
PORTAL SERVICES
APPS AND APPLICATIONS
App Stores Smart Apps Application Visualisation
Unified Collaboration Apps Apps Management
MANAGED CLOUD AND CORE INFRASTRUCTURE
Domain Network Hosting Infrastructure Security
SECURITY SERVICES
Web Defence Threat Management App Security
Self Support Self Provision
ABOUT THE GETRONICS FAMILYThe Getronics family, comprising the Connectis and Getronics brands, has a complete portfolio of integrated ICT services for the large enterprise and public sector markets. This includes Workspace, Applications, Unified Communications, Data Centre, Cloud, Consulting, Partner Technology, Managed Services and Security. www.getronics.com
Getronics is a lead in the Global Workspace Alliance, a unique model that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity. www.workspacealliance.com
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Getronics offers end-to-end managed services to its customers across the globe. Our portfolio extends beyond Infrastructure-as-a-Service and includes the wider workspace capability all integrated and accessible through tailored portal solutions giving clear visibility and control over the entire IT landscape.
We take a proactive approach to workspace services. Once our
customers are up and running, we offer high value IT management
support to ensure cloud services are integrated with other parts of
the IT function. We also provide service desk and support services,
so your cloud runs as it should without disruption, delivering an
unrivalled service to your clients and stakeholders.
Our Managed Cloud Services extend beyond Infrastructure-as-a-
Service, offering customers Workspace-as-a-Service capabilities as
well as Getronics’ end-to-end managed services.
WHAT WE DELIVER
TALK TO US
Getronics’ customers have access to a team of experienced consultants to support them as they organise and transition towards new cloud systems.
If you’re considering transitioning to the cloud, we are keen to learn more about your experiences and expectations. It’s time to talk – to think about how Getronics Managed Cloud Services could redefine your rules for IT and business service delivery.