Management Education: Excellence in Aviation POST ......short term programmes (MDP/EDP) in 2017 on Aviation Management, Implementation of Safety Management Systems (SMS), and Human

L E A R N | L E A D | I N S P I R E

w w w . r g n a u . a c . i n

www. r g n a u . a c . i n

Delhi Office: Rajiv Gandhi Bhawan , Near Safdarjung AirportSri Aurobindo Marg, New Delhi - 110003 | Tel: 011-24632950 (Extn: 2873) | Email: [email protected]

Campus Address: Rajiv Gandhi National Aviation UniversityNear Fursatganj Airfield, Fursatganj, Amethi, Uttar Pradesh – 229302

Management Education: Excellence in Aviation

POST GRADUATE POST GRADUATE POST GRADUATE DIPLOMA IN DIPLOMA IN DIPLOMA IN

AIRPORT OPERATIONS AIRPORT OPERATIONS AIRPORT OPERATIONS 18 Months Course including

6 months Internship at GMR Airports

RAJIV GANDHI

RAJIV GANDHI jktho�xk¡/kh�jk"Vªh;�foekuu�fo'ofo|ky; jktho�xk¡/kh�

jk"Vªh;�foekuu�fo'ofo|ky;

www.rgnau.ac.in Post Graduate diploma in Airport Operations

ukxfjd�foekuu�ea=ky;]�Hkkjr�ljdkj�ds�rgr�,d�dsanzh;�fo'fo|ky;

2013�esa�laln�ds�,d�vf/kfu;e�}kjk�LFkkfir

(A Central University under Ministry of Civil Aviation, Govt. of India)

Established by an Act of Parliament in 2013

OUR VISIONTo be an aviation university that is ranked among top 200 universities of the world within 20 years of setup

OUR MISSION

To create and disseminate

knowledge that facilitates progress and excellence in

the field of Aviation

C O N T E N T S RAJIV GANDHI jktho�xk¡/kh�


Vice Chancellor Message 02

Programme Curriculum 03

Academic Enablers of RGNAU 05

Faculty 06

Life at RGNAU 07

Courses 08-12

About University 13

Inaugural EDP Programme 14

Inaugural MDP Programme 15

MDP Programme 16

www.rgnau.ac.in Post Graduate diploma in Airport Operations

ukxfjd�foekuu�ea=ky;]�Hkkjr�ljdkj�ds�rgr�,d�dsanzh;�fo'fo|ky;

2013�esa�laln�ds�,d�vf/kfu;e�}kjk�LFkkfir

(A Central University under Ministry of Civil Aviation, Govt. of India)

Established by an Act of Parliament in 2013

OUR VISIONTo be an aviation university that is ranked among top 200 universities of the world within 20 years of setup

OUR MISSION

To create and disseminate

knowledge that facilitates progress and excellence in

the field of Aviation

C O N T E N T S RAJIV GANDHI jktho�xk¡/kh�


Vice Chancellor Message 02

Programme Curriculum 03

Academic Enablers of RGNAU 05

Faculty 06

Life at RGNAU 07

Courses 08-12

About University 13

Inaugural EDP Programme 14

Inaugural MDP Programme 15

MDP Programme 16

The Civil Aviation sector is one of the fastest growing sectors in India. As the world’s fastest growing aviation market, the civil aviation industry is on the path of evolution. This will in turn steer demand for trained professionals in the field of aviation. As aviation today is a highly technology-and-skill oriented sector, the need for skilling the professionals has become all the more necessary. Professionals with critically-required skill sets are vital to engineer and sustain this growth.

The establishment of RGNAU will build a strong foundation on which India's prowess in the aviation sector shall be showcased to the rest of the world. The output of this University -be it the students, the graduates or the post graduates - would be the force that engineers reform and galvanizes the Indian civil aviation sector.

The University so far has successfully concluded three short term programmes (MDP/EDP) in 2017 on Aviation Management, Implementation of Safety Management Systems (SMS), and Human Factors in Aviation. These programmes were aimed to provide specialized knowledge for mid-level and senior aviation professionals already engaged in their profession. The bouquet of courses offered as part of the EDP/ MDP framework were tailored to suit the requirements of the Indian Aviation industry while providing them with a certification that is globally accepted as a benchmark for their respective sectors/ sub-sectors.

The University has an Executive Council and Academic Council with representatives from industry, government and other academic institutions.

The University is exploring collaboration opportunities with various institutions and universities in India and abroad to give students and professionals better academic and practical exposure on the aviation sector. RGNAU provides a conducive environment for learning and personality growth of the individual.

I wish all the students a healthy and enriching learning experience at the Rajiv Gandhi National Aviation University.

M E S S A G EVice Chancellor, Rajiv Gandhi National Aviation University

Air Vice Marshal Nalin Tandon AVSM (Retd.)

Introduction to Airport OperationsThis subject will cover introduction to aviation industry and discuss role of regulatory bodies

Airport Information ManagementThis subject will cover the planning of resources and software development studies.

Airport Engineering and SystemThis will cover the studies of safety procedures and Equipment handling, aeronautical lighting & signage. It will cover aeronautical/Meteorological systems. Security and Airport Safety ManagementThis will introduce the terminology, access control and baggage handling systems, CCTV with AOCC

Cargo Operations : Planning, Designing & ControlThis module will cover the concepts of genesis and evolution of cargo terminal with the role of aircraft operator.

Fundamentals of Organizational BehaviorThis subject will provide the knowledge of organizational behavior and managerial skills and the theories of management.

Financial Management for Airport This particular course covers the financial retail operations for the revenue and expenditure

Airlines Management FunctionThis is the history of the aviation and aircraft handling procedures

Crisis and Disaster ManagementThis is an important course that covers different threats like hijacking, fire, bomb threat and other dangerous goods as well as natural disasters.

People Management for Airport OperationsThis course covers the overview of airport strategies.

Airport Service OperationsThe role of this course is to handle airport and airlines operator.

Transportation, Warehouse and Cargo ManagementThis subject covers the transshipment and cargo handling (special/domestic cargo)

PROGRAMME CURRICULUM

|02| www.rgnau.ac.in Post Graduate diploma in Airport Operations www.rgnau.ac.in |03|Post Graduate diploma in Airport Operations

The Civil Aviation sector is one of the fastest growing sectors in India. As the world’s fastest growing aviation market, the civil aviation industry is on the path of evolution. This will in turn steer demand for trained professionals in the field of aviation. As aviation today is a highly technology-and-skill oriented sector, the need for skilling the professionals has become all the more necessary. Professionals with critically-required skill sets are vital to engineer and sustain this growth.

The establishment of RGNAU will build a strong foundation on which India's prowess in the aviation sector shall be showcased to the rest of the world. The output of this University -be it the students, the graduates or the post graduates - would be the force that engineers reform and galvanizes the Indian civil aviation sector.

The University so far has successfully concluded three short term programmes (MDP/EDP) in 2017 on Aviation Management, Implementation of Safety Management Systems (SMS), and Human Factors in Aviation. These programmes were aimed to provide specialized knowledge for mid-level and senior aviation professionals already engaged in their profession. The bouquet of courses offered as part of the EDP/ MDP framework were tailored to suit the requirements of the Indian Aviation industry while providing them with a certification that is globally accepted as a benchmark for their respective sectors/ sub-sectors.

The University has an Executive Council and Academic Council with representatives from industry, government and other academic institutions.

The University is exploring collaboration opportunities with various institutions and universities in India and abroad to give students and professionals better academic and practical exposure on the aviation sector. RGNAU provides a conducive environment for learning and personality growth of the individual.

I wish all the students a healthy and enriching learning experience at the Rajiv Gandhi National Aviation University.

M E S S A G EVice Chancellor, Rajiv Gandhi National Aviation University

Air Vice Marshal Nalin Tandon AVSM (Retd.)

Introduction to Airport OperationsThis subject will cover introduction to aviation industry and discuss role of regulatory bodies

Airport Information ManagementThis subject will cover the planning of resources and software development studies.

Airport Engineering and SystemThis will cover the studies of safety procedures and Equipment handling, aeronautical lighting & signage. It will cover aeronautical/Meteorological systems. Security and Airport Safety ManagementThis will introduce the terminology, access control and baggage handling systems, CCTV with AOCC

Cargo Operations : Planning, Designing & ControlThis module will cover the concepts of genesis and evolution of cargo terminal with the role of aircraft operator.

Fundamentals of Organizational BehaviorThis subject will provide the knowledge of organizational behavior and managerial skills and the theories of management.

Financial Management for Airport This particular course covers the financial retail operations for the revenue and expenditure

Airlines Management FunctionThis is the history of the aviation and aircraft handling procedures

Crisis and Disaster ManagementThis is an important course that covers different threats like hijacking, fire, bomb threat and other dangerous goods as well as natural disasters.

People Management for Airport OperationsThis course covers the overview of airport strategies.

Airport Service OperationsThe role of this course is to handle airport and airlines operator.

Transportation, Warehouse and Cargo ManagementThis subject covers the transshipment and cargo handling (special/domestic cargo)

PROGRAMME CURRICULUM



How to Apply

The on-line application can be filled up and submittedby accessing the RGNAU website www.rgnau.ac.in with effect from 15th April, 2019. The application fee is Rs. 1500/- for General/OBC candidates and Rs. 750/- for SC/ST/PWD categories. The fee is non-refundable; bank or payment gateway service charges must be borne by the applicant.

Essential Qualification & Upper Age Limit for Admission

Essential Qualification : Any Bachelor degree with 55% aggregate marks. 50% for SC/ST candidates, Student awaiting results can also be considered, subject to condition that they have appeared or will be appearing for final examination in 2019 and will be able to submit the marks Sheet latest by 31st July 2019.

Upper Age Limit : 25 years as on 31st July 2019 for all categories.

Important Dates

• Last date for submission of Application Form : 15th May 2019

• Notification of eligible candidates for Written Examination :30th May 2019

• Date of Written Entrance Examination : 09th June 2019

• Declaration of Result of Written Entrance Examination : Latest by 30th June

• Group Discussion and/or Group Discussion and/or Personal Interview at RGNAU Campus in Fursatganj, Raebareli, UP : Second week of July 2019

• Declaration of final Results: Third Week of July 2019

• Commencement of the Courses : First week of August 2019

Important Enclosures with Application Form

• Self-Attested copies of certificates & mark-sheets of qualifying degree and other certificates.

• One passport size colour photograph .• SC/ST/PWD category candidates need to

upload the requisite certificate.• Result Awaited Candidates need to

upload Admit Card of Final year Graduation Examination

• Photo ID

Selection Criteria

An OMR based entrance examination will be conducted at specified centres on All India basis. The selection of the candidates will be based on the marks scored in the entrance exam. A minimum of 40 percentile would be the cut-off criteria for the candidates to be considered for next level of screening i.e. Group Discussion and/or Personal Interview, as decided by the University. However, the decision of the University in this regard shall be final and binding on all.

Syllabus for written Examination

Consist of the following topics with 25 Questions each carrying one mark and there is no negative marking.• Numerical Aptitude• General Reasoning • English• General Awareness

Fee for the Programme

Fee for the programme: INR 3,30,000. This shall exclusive of hostel and mess charges.No refund of the fee is, however, admissible after the stipulated time period as mentioned in the admission offer letter.

Academic Enablers’ of RGNAUAir Vice Marshal Nalin Tandon, AVSM, VM retired from Indian Air Force after 36 years of distinguished service. He is a fighter pilot by profession and has done his M.Sc. & M.Phil. He is a Qualified Flying Instructor and has flown more than 4300 hrs. on single engine jet aircraft. He has vast experience in field, managerial and teaching assignments. He is holding additional charge of Director Indira Gandhi Rastriye Udaan Academy.

Air Vice Marshal Nalin Tandon AVSM (Retd.)Vice ChancellorRajiv Gandhi National Aviation University

Shri Rajeev Talwar has an excellent academic record with Master in Commerce, Economics, Business Administration and Management Accounting. This provides him the leverage for easy understanding of even the complex issues related to the Administration and Finance. Shri Rajeev Talwar has delivered many lectures in various Institute i.e IIT Roorkee, IIFT. He has 20 years of extensive experience in his field and managerial assignment.

Mr. Rajeev TalwarFinance Officer

Rajiv Gandhi National Aviation University

Mr. Ashutsosh is an outstanding academic record with Bachelor in Computer Science and Engineering from Delhi University and M. Tech. in Industrial Engineering from IIT Delhi. He is Jr. Consultant at Rajiv Gandhi National Aviation University (RGNAU). Just prior to joining RGNAU, Research & Academic experience from IIT Delhi.He has real-world experience of varies industries, teaching, research, management development and consultancy. The area of interest is Supply Chain Management and Information Technology.

Mr. AshutoshJr. Consultant Rajiv Gandhi National Aviation University

Ms Sonal Bharija completed her Masters from Alliance university, Bangalore. she was working as a management lecturer at Mumbai University prior to joining as Project Associate at RGNAU. She is also an Author to a book called Iridescent life and writes about human behaviour and life.

Ms Sonal BharijaProject Associate



How to Apply

The on-line application can be filled up and submittedby accessing the RGNAU website www.rgnau.ac.in with effect from 15th April, 2019. The application fee is Rs. 1500/- for General/OBC candidates and Rs. 750/- for SC/ST/PWD categories. The fee is non-refundable; bank or payment gateway service charges must be borne by the applicant.

Essential Qualification & Upper Age Limit for Admission

Essential Qualification : Any Bachelor degree with 55% aggregate marks. 50% for SC/ST candidates, Student awaiting results can also be considered, subject to condition that they have appeared or will be appearing for final examination in 2019 and will be able to submit the marks Sheet latest by 31st July 2019.

Upper Age Limit : 25 years as on 31st July 2019 for all categories.

Important Dates

• Last date for submission of Application Form : 15th May 2019

• Notification of eligible candidates for Written Examination :30th May 2019

• Date of Written Entrance Examination : 09th June 2019

• Declaration of Result of Written Entrance Examination : Latest by 30th June

• Group Discussion and/or Group Discussion and/or Personal Interview at RGNAU Campus in Fursatganj, Raebareli, UP : Second week of July 2019

• Declaration of final Results: Third Week of July 2019

• Commencement of the Courses : First week of August 2019

Important Enclosures with Application Form

• Self-Attested copies of certificates & mark-sheets of qualifying degree and other certificates.

• One passport size colour photograph .• SC/ST/PWD category candidates need to

upload the requisite certificate.• Result Awaited Candidates need to

upload Admit Card of Final year Graduation Examination

• Photo ID

Selection Criteria

An OMR based entrance examination will be conducted at specified centres on All India basis. The selection of the candidates will be based on the marks scored in the entrance exam. A minimum of 40 percentile would be the cut-off criteria for the candidates to be considered for next level of screening i.e. Group Discussion and/or Personal Interview, as decided by the University. However, the decision of the University in this regard shall be final and binding on all.

Syllabus for written Examination

Consist of the following topics with 25 Questions each carrying one mark and there is no negative marking.• Numerical Aptitude• General Reasoning • English• General Awareness

Fee for the Programme

Fee for the programme: INR 3,30,000. This shall exclusive of hostel and mess charges.No refund of the fee is, however, admissible after the stipulated time period as mentioned in the admission offer letter.

Academic Enablers’ of RGNAUAir Vice Marshal Nalin Tandon, AVSM, VM retired from Indian Air Force after 36 years of distinguished service. He is a fighter pilot by profession and has done his M.Sc. & M.Phil. He is a Qualified Flying Instructor and has flown more than 4300 hrs. on single engine jet aircraft. He has vast experience in field, managerial and teaching assignments. He is holding additional charge of Director Indira Gandhi Rastriye Udaan Academy.

Air Vice Marshal Nalin Tandon AVSM (Retd.)Vice ChancellorRajiv Gandhi National Aviation University

Shri Rajeev Talwar has an excellent academic record with Master in Commerce, Economics, Business Administration and Management Accounting. This provides him the leverage for easy understanding of even the complex issues related to the Administration and Finance. Shri Rajeev Talwar has delivered many lectures in various Institute i.e IIT Roorkee, IIFT. He has 20 years of extensive experience in his field and managerial assignment.

Mr. Rajeev TalwarFinance Officer


Mr. Ashutsosh is an outstanding academic record with Bachelor in Computer Science and Engineering from Delhi University and M. Tech. in Industrial Engineering from IIT Delhi. He is Jr. Consultant at Rajiv Gandhi National Aviation University (RGNAU). Just prior to joining RGNAU, Research & Academic experience from IIT Delhi.He has real-world experience of varies industries, teaching, research, management development and consultancy. The area of interest is Supply Chain Management and Information Technology.

Mr. AshutoshJr. Consultant Rajiv Gandhi National Aviation University

Ms Sonal Bharija completed her Masters from Alliance university, Bangalore. she was working as a management lecturer at Mumbai University prior to joining as Project Associate at RGNAU. She is also an Author to a book called Iridescent life and writes about human behaviour and life.

Ms Sonal BharijaProject Associate



FACULTY

Mr. Meloth HarikrishnanSPL in: Project and

Finance Management

MR. N N TiwariSPL in: Airport Fire Fighting

MR. Y K GoelSPL in: Cargo Industry &

Dangerous Goods Regulations

Mr. Vikas Kr. SinhaSPL in: Security & Training

Mr. P K RattiSPL in: Cargo Industry &

Dangerous Goods Regulation

Mr. Gijo MatthewSPL in: Aviation Industry

and Management

Mr. Rayaprolu Venkata Bhargava Ramana

SPL in: Aviation Business Management

Mr. A K BhatnagarSPL in: Aviation Security

Ms. Sukanya SPL in: Senior Aviation &

Head of Operations

Mr. Rajesh Jivanand SharmaSPL in: Ground Operations and Aircraft

Loading Procedures

Ms. Purva PuriSPL in: Soft Skills and

Customer Relations

Mr. Sanjay Sharan, IRS (Retired)SPL in: Customs, GST, Stress

Management & Soft Skills

LIFE AT RGNAU


FACULTY

Mr. Meloth HarikrishnanSPL in: Project and

Finance Management

MR. N N TiwariSPL in: Airport Fire Fighting

MR. Y K GoelSPL in: Cargo Industry &

Dangerous Goods Regulations

Mr. Vikas Kr. SinhaSPL in: Security & Training

Mr. P K RattiSPL in: Cargo Industry &

Dangerous Goods Regulation

Mr. Gijo MatthewSPL in: Aviation Industry

and Management

Mr. Rayaprolu Venkata Bhargava Ramana

SPL in: Aviation Business Management

Mr. A K BhatnagarSPL in: Aviation Security

Ms. Sukanya SPL in: Senior Aviation &

Head of Operations

Mr. Rajesh Jivanand SharmaSPL in: Ground Operations and Aircraft

Loading Procedures

Ms. Purva PuriSPL in: Soft Skills and

Customer Relations

Mr. Sanjay Sharan, IRS (Retired)SPL in: Customs, GST, Stress

Management & Soft Skills

LIFE AT RGNAU

COURSES1. Introduction to Airport Operations • Introduction to Aviation Industry • Familiarization with Terminal Operations • Role of Regulatory Bodies / Agencies

(BCAS/DGCA/AAI/ACI/IATA/ICAO) and their Regulations / Prescriptions.

• Passenger Handling Procedures • Check-in & Documentation Procedures. • Handling of Passenger with special needs/Attention.

S.No Curriculum Subjects

2. Airport Information Management – I • Resource & Capacity Planning – Landside/Airside. • Software Development & Integration. • Quality Consulting. • Business Analysis. • Passenger Flow.

3. Airport Engineering and System – I • Aircraft Ground Handling - Hydrant Fueling. - Visual Docking Guidance System. - Equipment Handling & Maintenance Records. - Safety Procedures (Equipments)

4. Security and Airport Safety Management • Terminology and Definitions. • Security Awareness • Access Control – People & Vehicle • Passenger – “Entry up to the Embarkation in the

Aircraft”. • Baggage Handling System (BHS) with multi- level

high tech screening system • CCTV with AOCC familiarization

5. Cargo Operations : Planning, Designing • Genesis and Evolution of Cargo Terminal. & Control • Concept of Single Handling Agency. • Role of Cargo Terminal Operator. • Role of Facilitating/Handling Agencies. • Role of Aircraft Operator.

6. Managerial Communication – I • Business Communication & its scope for Aviation Industry.

• Basic Ingredients of Communication. • Barriers to Communication. • Non Verbal Conversation & Cultivating Body

Language. • Report Writing.

7. Fundamentals of Organisational Behaviour • Introduction. • Organizational Behaviour. • Managing Demographic & Cultural Diversity. • Understanding People at work ; Managing Individual

Differences and Perceptions. • Individual Attitudes & Behaviour. • Theories of Motivation. • Designing a Motivating Work Environment. • Managing Stress & Emotions. • Organizational Structure & Change. • Conflict Management & Negotiation Skills. • Cultivation Leadership Skills within the Organization.


8. Financial Management for Airport – I • Finance in Operations and Retail for airports • Airport Revenue and expenditure models • Single/Dual/Hybrid Till systems • Non-Aero Revenue • Aero Revenue • Commercialization of Airport assets • Financial sustainability of airports

9. Elective Course

10. Mini Project – I

11. Research Methods for Airport Operations

SEMESTER I


COURSES1. Introduction to Airport Operations • Introduction to Aviation Industry • Familiarization with Terminal Operations • Role of Regulatory Bodies / Agencies

(BCAS/DGCA/AAI/ACI/IATA/ICAO) and their Regulations / Prescriptions.

• Passenger Handling Procedures • Check-in & Documentation Procedures. • Handling of Passenger with special needs/Attention.


2. Airport Information Management – I • Resource & Capacity Planning – Landside/Airside. • Software Development & Integration. • Quality Consulting. • Business Analysis. • Passenger Flow.

3. Airport Engineering and System – I • Aircraft Ground Handling - Hydrant Fueling. - Visual Docking Guidance System. - Equipment Handling & Maintenance Records. - Safety Procedures (Equipments)

4. Security and Airport Safety Management • Terminology and Definitions. • Security Awareness • Access Control – People & Vehicle • Passenger – “Entry up to the Embarkation in the

Aircraft”. • Baggage Handling System (BHS) with multi- level

high tech screening system • CCTV with AOCC familiarization

5. Cargo Operations : Planning, Designing • Genesis and Evolution of Cargo Terminal. & Control • Concept of Single Handling Agency. • Role of Cargo Terminal Operator. • Role of Facilitating/Handling Agencies. • Role of Aircraft Operator.

6. Managerial Communication – I • Business Communication & its scope for Aviation Industry.

• Basic Ingredients of Communication. • Barriers to Communication. • Non Verbal Conversation & Cultivating Body

Language. • Report Writing.

7. Fundamentals of Organisational Behaviour • Introduction. • Organizational Behaviour. • Managing Demographic & Cultural Diversity. • Understanding People at work ; Managing Individual

Differences and Perceptions. • Individual Attitudes & Behaviour. • Theories of Motivation. • Designing a Motivating Work Environment. • Managing Stress & Emotions. • Organizational Structure & Change. • Conflict Management & Negotiation Skills. • Cultivation Leadership Skills within the Organization.


8. Financial Management for Airport – I • Finance in Operations and Retail for airports • Airport Revenue and expenditure models • Single/Dual/Hybrid Till systems • Non-Aero Revenue • Aero Revenue • Commercialization of Airport assets • Financial sustainability of airports

9. Elective Course

10. Mini Project – I

11. Research Methods for Airport Operations

SEMESTER I


COURSES1. Airlines Management Function • Introduction to Aviation history • Introduction to Ramp Safety • Types of aircraft and their handling procedures • Ground handling Equipments. • Unit Load Device. • Basics of load control • Loading procedures of special cargo • Definition and loading procedures of narrow and

wide body aircraft


7. Airport Service Operation • Role of Airport Operator • Role of Airlines Operator. • ASG/APSU • Immigration. • Customs –Wildlife, Plant Quarantine, Animal

Quarantine. • SWIFT (Single Window Clearance).


8. Transportation, Warehouse and • Import & Export Cargo Handling Procedures and related documentation.

• Warehousing Procedures -Both for Public and Private Warehouse.

• Types of Transhipment Cargo and its handling. • Handling of Special Cargo. • Handling of Domestic Cargo. • Disposal of Unclaimed / Uncleared Cargo. • Processing of Claims

SEMESTER II

2. Airport Information Management – II • Runway Used. • Actual time of Landing & Departure. • New Estimates of Arrival & Departure. • New Flight Information.

3. Crisis and Disaster Management • Bomb threat Procedures. • Fire Drill • Hijacking • Medical Emergency • Natural Disaster • Handling of Dangerous Goods and Hazardous

material (HAZMAT) • Case Studies in relation to the above.

4. Managerial Communication – II • Modes of Communication. • Speech –Oral Presentation • Conducting Meetings, Seminars & Conferences. • Research Reports. • Enquiries, Complaints & Sales Promotion Letters. • Group Discussion.

5. Financial Management – II • Enhancement of Airport revenues • Introduction to Airport Economics • AERA and Regulatory requirements • New generation airports and its economic viability

6. People Management for Airport Operations • An Overview of Airport Strategy. • Organisation Design & Assessment. • Leadership Development & Leadership

Competencies • Strategic Change Management. • Employee Recruitment

9. Elective Course

10. Mini Project – II (Research Project)

11. Airport Engineering & Systems – II • Aeronautical/Meteorological Systems. • Aeronautical Lighting & Signage. • Navigation & Landing Aids. • Air Traffic Control and Communication. • Meteorological Facilities. • Apron Flood Lighting


COURSES1. Airlines Management Function • Introduction to Aviation history • Introduction to Ramp Safety • Types of aircraft and their handling procedures • Ground handling Equipments. • Unit Load Device. • Basics of load control • Loading procedures of special cargo • Definition and loading procedures of narrow and

wide body aircraft


7. Airport Service Operation • Role of Airport Operator • Role of Airlines Operator. • ASG/APSU • Immigration. • Customs –Wildlife, Plant Quarantine, Animal

Quarantine. • SWIFT (Single Window Clearance).


8. Transportation, Warehouse and • Import & Export Cargo Handling Procedures and related documentation.

• Warehousing Procedures -Both for Public and Private Warehouse.

• Types of Transhipment Cargo and its handling. • Handling of Special Cargo. • Handling of Domestic Cargo. • Disposal of Unclaimed / Uncleared Cargo. • Processing of Claims

SEMESTER II

2. Airport Information Management – II • Runway Used. • Actual time of Landing & Departure. • New Estimates of Arrival & Departure. • New Flight Information.

3. Crisis and Disaster Management • Bomb threat Procedures. • Fire Drill • Hijacking • Medical Emergency • Natural Disaster • Handling of Dangerous Goods and Hazardous

material (HAZMAT) • Case Studies in relation to the above.

4. Managerial Communication – II • Modes of Communication. • Speech –Oral Presentation • Conducting Meetings, Seminars & Conferences. • Research Reports. • Enquiries, Complaints & Sales Promotion Letters. • Group Discussion.

5. Financial Management – II • Enhancement of Airport revenues • Introduction to Airport Economics • AERA and Regulatory requirements • New generation airports and its economic viability

6. People Management for Airport Operations • An Overview of Airport Strategy. • Organisation Design & Assessment. • Leadership Development & Leadership

Competencies • Strategic Change Management. • Employee Recruitment

9. Elective Course

10. Mini Project – II (Research Project)

11. Airport Engineering & Systems – II • Aeronautical/Meteorological Systems. • Aeronautical Lighting & Signage. • Navigation & Landing Aids. • Air Traffic Control and Communication. • Meteorological Facilities. • Apron Flood Lighting


COURSES1. Associated Organization visit / Meeting

2. Major Research Project – (Synopsis + Interim + Final)

3. Social Contributions and Network

S.No Curriculum

SEMESTER III

Electives

• Aircraft Maintenance Management • Aircraft Rules and Regulation C.A.R. I and II• Airline Economics• Airline Advertising and Sales Promotion• Customer Relationship Management • Insurance and Risk Management• Cross Cultural Management • Supply Chain Management• E-Business

he Indian aviation sector has been consistently exhibiting strong growth and is slated to be Tthe aviation market of the future. The establishment of Rajiv Gandhi National Aviation University (RGNAU) is an endeavour by the Ministry of Civil Aviation to provide a fillip to this

growth by bridging the knowledge gap within the industry.

The Ministry of Civil Aviation (MoCA), has established RGNAU at Fursatganj Raebareli, Dist. Amethi, Uttar Pradesh through an Act of Parliament (“Rajiv Gandhi National Aviation University Act 2013").

The Act of Parliament empowers the University to award Diploma, Degree, and Post Graduate Degrees in the field of civil aviation. At the same time collaborations, with the leading international universities/ institutions in the aviation domain, are being shaped towards proffering global knowledge that is customized for local requirements.

The prime objective of the University is to provide world class education, training and research to roll out efficient human resources to meet the growing requirements of the civil aviation sector. The aspiration is to develop India as a global manpower hub for the entire aviation sector. RGNAU has an ambitious plan to offer a number of Bachelor Degree programs, Master Degree programs, PG diploma courses, Doctoral programs and Certification courses in phases.

ABOUT UNIVERSITY


COURSES1. Associated Organization visit / Meeting

2. Major Research Project – (Synopsis + Interim + Final)

3. Social Contributions and Network

S.No Curriculum

SEMESTER III

Electives

• Aircraft Maintenance Management • Aircraft Rules and Regulation C.A.R. I and II• Airline Economics• Airline Advertising and Sales Promotion• Customer Relationship Management • Insurance and Risk Management• Cross Cultural Management • Supply Chain Management• E-Business

he Indian aviation sector has been consistently exhibiting strong growth and is slated to be Tthe aviation market of the future. The establishment of Rajiv Gandhi National Aviation University (RGNAU) is an endeavour by the Ministry of Civil Aviation to provide a fillip to this

growth by bridging the knowledge gap within the industry.

The Ministry of Civil Aviation (MoCA), has established RGNAU at Fursatganj Raebareli, Dist. Amethi, Uttar Pradesh through an Act of Parliament (“Rajiv Gandhi National Aviation University Act 2013").

The Act of Parliament empowers the University to award Diploma, Degree, and Post Graduate Degrees in the field of civil aviation. At the same time collaborations, with the leading international universities/ institutions in the aviation domain, are being shaped towards proffering global knowledge that is customized for local requirements.

The prime objective of the University is to provide world class education, training and research to roll out efficient human resources to meet the growing requirements of the civil aviation sector. The aspiration is to develop India as a global manpower hub for the entire aviation sector. RGNAU has an ambitious plan to offer a number of Bachelor Degree programs, Master Degree programs, PG diploma courses, Doctoral programs and Certification courses in phases.

ABOUT UNIVERSITY


n February 2017, University launched its first educational program for senior level professional. IThis was 3 day certification programme- Executive Development Program (EDP) -on Aviation Management, which was attended by Airport Authority of India (AAI), Aerocare, Air India (AI),

Bureau of Civil Aviation Security (BCAS), Bell Helicopter, Bengaluru International Airport Limited (BIAL), Bird Group, Directorate General Of Civil Aviation (DGCA), GMR Group, GMR Aviation Academy, Indian Aviation University (IAF), IndiGo, Jet Airways and SpiceJet.

INAUGURAL EXECUTIVE DEVELOPMENTPROGRAMME (EDP)

The Honourable Minister for Civil Aviation, ShriAshok Gajapathi Raju Pusapati lighting the lamp

for inauguration of the Executive Development Programme

Pioneer batch of the Executive DevelopmentProgramme in Aviation Management (2017), Rajiv

Gandhi National Aviation University

INAUGURAL MANAGEMENT DEVELOPMENT PROGRAMME (MDP) in IMPLEMENTATION OF SAFETY MANAGEMENT SYSTEM

n May 2017, RGNAU Ilaunched a Management Development Programme on

Implementation of Safety Management Systems for midlevel managers. This 5-day certification programme was attended by Airport Authority of India (AAI), Mumbai International Airport, Kempegowda International Airport, Air India, Pawan Hans, Air India Express, Delhi International Airport, GMR Aerotechnic, and GMR Aviation Academy.

Opening address by the Vice Chancellor of the UniversityOpening address by the Vice Chancellor of the UniversityOpening address by the Vice Chancellor of the University

Chancellor Capt. Alex Bangert III, instructor for the CourseChancellor Capt. Alex Bangert III, instructor for the CourseChancellor Capt. Alex Bangert III, instructor for the Course

Pioneer batch of the Management Development Pioneer batch of the Management Development Programme (2017)Programme (2017)

Pioneer batch of the Management Development Programme (2017)Capt. Vinod NarasimhamurthyCapt. Vinod NarasimhamurthyCapt. Vinod Narasimhamurthy


n February 2017, University launched its first educational program for senior level professional. IThis was 3 day certification programme- Executive Development Program (EDP) -on Aviation Management, which was attended by Airport Authority of India (AAI), Aerocare, Air India (AI),

Bureau of Civil Aviation Security (BCAS), Bell Helicopter, Bengaluru International Airport Limited (BIAL), Bird Group, Directorate General Of Civil Aviation (DGCA), GMR Group, GMR Aviation Academy, Indian Aviation University (IAF), IndiGo, Jet Airways and SpiceJet.

INAUGURAL EXECUTIVE DEVELOPMENTPROGRAMME (EDP)

The Honourable Minister for Civil Aviation, ShriAshok Gajapathi Raju Pusapati lighting the lamp

for inauguration of the Executive Development Programme

Pioneer batch of the Executive DevelopmentProgramme in Aviation Management (2017), Rajiv

Gandhi National Aviation University

INAUGURAL MANAGEMENT DEVELOPMENT PROGRAMME (MDP) in IMPLEMENTATION OF SAFETY MANAGEMENT SYSTEM

n May 2017, RGNAU Ilaunched a Management Development Programme on

Implementation of Safety Management Systems for midlevel managers. This 5-day certification programme was attended by Airport Authority of India (AAI), Mumbai International Airport, Kempegowda International Airport, Air India, Pawan Hans, Air India Express, Delhi International Airport, GMR Aerotechnic, and GMR Aviation Academy.

Opening address by the Vice Chancellor of the UniversityOpening address by the Vice Chancellor of the UniversityOpening address by the Vice Chancellor of the University

Chancellor Capt. Alex Bangert III, instructor for the CourseChancellor Capt. Alex Bangert III, instructor for the CourseChancellor Capt. Alex Bangert III, instructor for the Course

Pioneer batch of the Management Development Pioneer batch of the Management Development Programme (2017)Programme (2017)

Pioneer batch of the Management Development Programme (2017)Capt. Vinod NarasimhamurthyCapt. Vinod NarasimhamurthyCapt. Vinod Narasimhamurthy


n November 2017, RGNAU conducted 3-day Management Development Programme, on IHuman Factors in Aviation. The course was focused on midlevel managers and was attended by Airport Authority of India (AAI), Air India Express, Celebi Aviation, Delhi International

Airport, Directorate General of Civil Aviation (DGCA), Menzies Aviation Bobba, Pawan Hans, Sky One Airways, Viking Air and Zoom Air.

MANAGEMENT DEVELOPMENT PROGRAMME

Capt. Varun A Chakrapani, instructor for the course, conducting the session on Human Factors in Aviation

Batch of the Management Development Programme on Human Factors in Aviation

MR Aviation Academy (GMR AA), having Gtwin centres in New Delhi and Hyderabad, is the training arm of GMR

Group. The inception of GMR Aviation Academy (GMR AA) took place in the year 2009 with the objective of providing professional training and enhancing the knowledge & skills of GMR Airport's personnel.

GMR AA imparts quality education through highly skilled faculty members representing all the segments in Aviation, namely Airports, Airlines, Air Traffic Control, Cargo, Safety and Security and Corporate Aviation.

The courses focus on key areas of Airport/Airline Operations with real life challenges and examples. The high quality programmes, conducted by the Academy through its skilled faculty members/Subject Matter Experts, in their respective disciplines/domains, are unique in as much as they are reinforced with On–the Job- Trainings (OJTs) at the world’s best rated state-of-the-art airports in New Delhi and Hyderabad.

Courses currently offered are in the areas of Airport Operations, Airside Operations, Airport Operations Control Center, Terminal Operations, Facilities Management, Safety Management System, Environment, Information Technology, Rescue & Fire Fighting, Airport Engineering, Cargo Management, Dangerous Goods Regulations, Aviation Security and Human Factors in Aviation etc.

GMR AA has slowly and steadily emerged as the leader and global gateway in Aviation Learning, not only in India but in the Asia-Pacific Region also. Recently, the Academy has been awarded the ‘’ICAO’s Regional Training Centre of Excellence’’, which makes it the only Academy in the Indian sub-continent. In 2016, World HRD Congress has felicitated GMR Aviation Academy with the award “TRAINING PROVIDER OF THE YEAR”.

The Higher Education Review magazine has awarded GMR AA as the INSTITUTE OF THE YEAR 2016 recently. The GMR AA is both ATS and ATC under IATA. The Aviation Academy has also been conferred with the ‘Best Regional ATS’ for the year 2018-19. GMR Aviation academy conducts ACI, IATA, ICAO and DGCA approved training programs for the Asia Pacific, Middle East and Africa regions. It is a Full Member (Gold Member) Trainair Plus Programme of International Civil Aviation Organisation. GMR Aviation Academy is accredited as the Global Training Hub (GTH) by the Airport Council international (ACI). GMR AA is also the Approved Training Centre by DGCA for its Dangerous Goods Regulations ( DGR ) Training. GMR Aviation Academy in partnership with Indian Aviation Academy and Airport Authority of India has launched the Indian Chapter of American Association of Airport Executives (AAAE). VISION GMR Aviation Academy will be a CENTRE OF EXCELLENCE in perpetuity for developing world class professionals for aviation and related segments of industry.

Visit for more information: www.gmraviationacademy.org

|16| www.rgnau.ac.in Post Graduate diploma in Airport Operations

n November 2017, RGNAU conducted 3-day Management Development Programme, on IHuman Factors in Aviation. The course was focused on midlevel managers and was attended by Airport Authority of India (AAI), Air India Express, Celebi Aviation, Delhi International

Airport, Directorate General of Civil Aviation (DGCA), Menzies Aviation Bobba, Pawan Hans, Sky One Airways, Viking Air and Zoom Air.

MANAGEMENT DEVELOPMENT PROGRAMME

Capt. Varun A Chakrapani, instructor for the course, conducting the session on Human Factors in Aviation

Batch of the Management Development Programme on Human Factors in Aviation

MR Aviation Academy (GMR AA), having Gtwin centres in New Delhi and Hyderabad, is the training arm of GMR

Group. The inception of GMR Aviation Academy (GMR AA) took place in the year 2009 with the objective of providing professional training and enhancing the knowledge & skills of GMR Airport's personnel.

GMR AA imparts quality education through highly skilled faculty members representing all the segments in Aviation, namely Airports, Airlines, Air Traffic Control, Cargo, Safety and Security and Corporate Aviation.

The courses focus on key areas of Airport/Airline Operations with real life challenges and examples. The high quality programmes, conducted by the Academy through its skilled faculty members/Subject Matter Experts, in their respective disciplines/domains, are unique in as much as they are reinforced with On–the Job- Trainings (OJTs) at the world’s best rated state-of-the-art airports in New Delhi and Hyderabad.

Courses currently offered are in the areas of Airport Operations, Airside Operations, Airport Operations Control Center, Terminal Operations, Facilities Management, Safety Management System, Environment, Information Technology, Rescue & Fire Fighting, Airport Engineering, Cargo Management, Dangerous Goods Regulations, Aviation Security and Human Factors in Aviation etc.

GMR AA has slowly and steadily emerged as the leader and global gateway in Aviation Learning, not only in India but in the Asia-Pacific Region also. Recently, the Academy has been awarded the ‘’ICAO’s Regional Training Centre of Excellence’’, which makes it the only Academy in the Indian sub-continent. In 2016, World HRD Congress has felicitated GMR Aviation Academy with the award “TRAINING PROVIDER OF THE YEAR”.

The Higher Education Review magazine has awarded GMR AA as the INSTITUTE OF THE YEAR 2016 recently. The GMR AA is both ATS and ATC under IATA. The Aviation Academy has also been conferred with the ‘Best Regional ATS’ for the year 2018-19. GMR Aviation academy conducts ACI, IATA, ICAO and DGCA approved training programs for the Asia Pacific, Middle East and Africa regions. It is a Full Member (Gold Member) Trainair Plus Programme of International Civil Aviation Organisation. GMR Aviation Academy is accredited as the Global Training Hub (GTH) by the Airport Council international (ACI). GMR AA is also the Approved Training Centre by DGCA for its Dangerous Goods Regulations ( DGR ) Training. GMR Aviation Academy in partnership with Indian Aviation Academy and Airport Authority of India has launched the Indian Chapter of American Association of Airport Executives (AAAE). VISION GMR Aviation Academy will be a CENTRE OF EXCELLENCE in perpetuity for developing world class professionals for aviation and related segments of industry.

Visit for more information: www.gmraviationacademy.org

|16| www.rgnau.ac.in Post Graduate diploma in Airport Operations

L E A R N | L E A D | I N S P I R E

w w w . r g n a u . a c . i n

www. r g n a u . a c . i n

Delhi Office: Rajiv Gandhi Bhawan , Near Safdarjung AirportSri Aurobindo Marg, New Delhi - 110003 | Tel: 011-24632950 (Extn: 2873) | Email: [email protected]

Campus Address: Rajiv Gandhi National Aviation UniversityNear Fursatganj Airfield, Fursatganj, Amethi, Uttar Pradesh – 229302

Management Education: Excellence in Aviation

POST GRADUATE POST GRADUATE POST GRADUATE DIPLOMA IN DIPLOMA IN DIPLOMA IN

AIRPORT OPERATIONS AIRPORT OPERATIONS AIRPORT OPERATIONS 18 Months Course including

6 months Internship at GMR Airports

RAJIV GANDHI

RAJIV GANDHI jktho�xk¡/kh�jk"Vªh;�foekuu�fo'ofo|ky; jktho�xk¡/kh�


Documents

Management Education: Excellence in Aviation POST ......short term programmes (MDP/EDP) in 2017 on Aviation Management, Implementation of Safety Management Systems (SMS), and Human