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7/25/2019 Management in Daraz.pk
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DARAZ.PK
INSTITUTE OF BUSINESS MANAGEMENT
COURES TILE: PRINICIPLES OF MANAGEMENTCOURSE INTRUCTOR: MAIRA AKHTARPRESENTED BY:ASIM HUSSAIN
MUMTAZ YASEENSADIQ AL ZAMAN
SHABBIR IQBAL
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TABLE OF CONTENTS
WHY DARAZ.PK?
INTRODUCTION
MANAGING WORLDWIDE
IMPORT /EXPORT
CORPORATE SOCIALACTIVITY
CHALLENGES
PLANNING
GOALS
SHORT TERM PLANS
LONG TERM PLANS FACTORS CONSIDERED
FOR PLANNING
DECISION MAKING
PLANNING TOOLS
AREA OF PLANNING
ORGANIZING
DEPARTMENTALIZATION
ORGANIZATIONALHIERARCHY
AUTHORITY & DELEGATION
ORGANIZATIONALENVIRONMENT
GANGPLANKS
COORDINATION
LINE-STAFF RELATIONSHIPS
TASK MANAGEMENT &
INCENTIVES ERROR IDENTIFICATION
METHODS
CUSTOMER FOCUS ANDINNOVATION
INFLUENCING
LEADERSHIP SKILLSDEVELOPMENT
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WHY DARAZ.PK?
E-s!""#$% #s $ '(!)(#$% #$*+s,
I,s ,' $'0 12' !1 2!$s+3'
"+2s#$% s 0')) s 34',#$% I,s $ +$*' *#s2!(''* 34', s! #,
'5+#'s $'0 3$%'3'$, ,2,#2s ,!
'6")!' $* 3$%' #,s "!7)'3
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INTRODUCTION
D8."4 #s ,' )'*' !1 !$)#$' ',#) #$ P4#s,$
I,s ('$,+' !1 ROCKET INTERNET & OOREDOO.
H'*5+,''* #$ K2#9 s !(' :;9;;; s5
*s !1 0'!+s#$% s"2' $* s *')#(''* ,!!('
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MANAGING WORLDWIDE
D8 s 7+s#$'ss #$ 2!+$,#'s $3')PAKISTAN9BANGLADESH $* MYANMAR
I, #s 3'37' !1 As# P2#@2 I$,'$',G!+" APACIG.
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IMPORT /EXPORT
D8 #s #$(!)(' #$ #3"!, $* '6"!,2,#(#,#'s #$ (#!+s 2!+$,#'s
B+, #,s #3"!, #s (' )#,,)' #$ P4#s,$
*+' ,! 2!3")#$2' #ss+' T'' 3#$ 1!2+s #s ,! '$$2' ,'
)!2) '2!$!3 $* s,'$%,'$ ,' )!2)
('$*! s! ,' "'1' )!2) 34', ,)%' '6,'$,
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CORPORATE SOCIALACTIVITY
I$ #$#,#) s,%'s !1 *'(')!"3'$,
S! *!'s $!, (' $ CSR 7+*%',9
H(' "'2'",#!$ ,, CSR #s +s,34',#$% %#33#24
B+, *+#$% ,' !) 3!$, R3*$9
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CHALLENGES
As $ +$'6")!'* 34', #$#,#)) 12'* ,' 3!"!7)'3 !1 %',,#$% "'!")' !$ 7!*
H+$,#$% 1! ,' "'!")' 0#, s"'2#) s4#)) s', $*
,)'$, ,! ,24)' ,' +$0' 2%'$))'s !1 ,' $'034',
T! '*+2' ,' #% '3")!'' ,+$!(' ,'.
T! *'(')!" #$#,#) !%$#8,#!$) $* s 0')) s
s!1,0' s,+2,+' 1! ,' 7+s#$'ss T! *'(')!" ('$*! $%' $* ,''
3$%'3'$,.
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PLANNING
VISION
O+ (#s#!$ 1! ,' 2!3"$ #s ,! 7'2!3' ,'7#%%'s,9 3!s, "!1'ss#!$) $* 3!s, 2+s,!3'-2'$,#2 @3.
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MISSION
O+ 3#ss#!$ #s ,! 7' ,' !$) !$)#$' s!""#$%*'s,#$,#!$ !+ 0#)) $''*. W' $''* ,! 0!0
,' 2+s,!3' , '(' ,!+2 "!#$,. W' '%!#$% ,! s+"#s' '(' !$' !1 !+ 2!$s+3's$* s+"")#'s 7 *')#('#$% $ #$2!3"7)''6"'#'$2'.
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GOALS
Short term o!"# T! 4''" ,' '('$+'s %'$','*
M#$,#$ $* '$$2' ,' 34',
s,$*#$% F#$* $'0 0s ,! !",#3#8' ,''
34',
K''" (#%#)$, '' !$ 2!3"',#,#!$ $*s,#(#$% 1! #$$!(,#!$
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INTERMEDIATE GOALS
T! (' $+37' !1 7$*s #$ !$'"),1!3
T! 7+#)* s,+2,+' !$ E-SHOPPING D'(')!" "!"' '),#!$ 0#, ('$*!
,! *'(')!" s,+2,+) ('$*!3$%'3'$, $* 34',#$% ,'3.
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LONG TERM GOALS
B'2!3' THE LOCAL AMAZON
T! 4''" #,s')1 (#%#)$, ,! ,' 34',*$3#2s
T! 4''" ,'3s')('s '* !1 ,' 34',%!0,
T! 7' ,' !$) ")2' 1! E-SHOPPING
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SHORT TERM PLANS
T! *') 0#, 34#$% ")$s )#4' 7+*%',$* "!%3s ,' (' *'(')!"'*
7+s#$'ss #$,'))#%'$2' *'",3'$, E$$2' ,'# s!1,0' 7 0!4#$% !$
),'s, 3!7#)' ""s
R'2!$s#*',#!$ !1 ,' !%$#8,#!$" s2)'.
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LONG TERM PLANS
T'' ' $! s,#2, 0!4#$% "!)#2#'s
A*3#' #$$!(,#!$
B')#'(' ,, ,' )!$% ,'3 ")$s 1! E-
SHOPPING 2$, 7' *','3#$'* !$2!$('$,#!$) 0s.
T'# )!$% ,'3 ")$s ' +s+)) *#('$ 7,'# s!, ,'3 "!)#2#'s $* * ,! * 0!4
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FACTORS CONSIDERED FORPLANNING
T' 3! 2!$s#*'#$% ")$$#$% "!2'ss'
E2!$!3#2) 12,! P!)#,#2) 12,!
T'2$#2) 12,!
H+3$ R's!+2' 12,!
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TECHNICAL FACTORS
K''" +" 0#, ,' #$$!(,#!$ !1,'2$!)!%
F#$* $'0 0s ,! '2 ,' ,%','*34',
D'(')!" s+2 "")#2,#!$s ,, 0!+)*7' ')"1+) ,! "!3!,' *8 !$')'2,!$#2 *'(#2's $* ')'2,!$#23'*#.
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HR FACTORS
G', ,' "'s!$ 0#, ,' *'s#'*'6"'#'$2' $* s4#))s ,! 2 !+, ,'
!%$#8,#!$) ")$. H!0 ,! s+s,#$ ,'# 2+'$, '* 2!+$,
0#,#$ !%$#8,#!$.
R'*+2' E3")!'' ,+$-!('.
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DECISION MAKING
DARAZ 1!))!0s ,' %!+" *'2#s#!$ 34#$%,'2$#5+'.
E$2!+%' #$"+,s 1!3 '('!$' #$ *'2#s#!$
34#$%. D'2#s#!$ 34#$% ,'2$#5+' #s '),'* ,!
7#$s,!3#$% ,'2$#5+'
BUT ,' 3! *'2#s#!$s !$) #$(!)('s ,!"
3$%'3'$,.
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PLANNING TOOLS
FORECASTING
B+s#$'ss #$,'))#%'$2' *'",3'$, #s
's"!$s#7)' 1! s)'s 1!'2s,#$% T' +s' BI ,!!)s 1! 1!'2s,#$% 0#2
#s $ #$ !+s' *'(')!"'* s!1,0'.
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PLANNING TOOLS
SCHEDULING
T' +s' s!1,0' ,, #s CENTRAL
DEKSTOP ,s4 3$%'3'$, s2'*+)#$%$* "!'2, 3$%'3'$, ' *!$',!+% ,#s s!1,0'
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AREA OF PLANNING
F!))!0#$% ' s!3' 3! 's 1!DARAZ ")$$#$%
V'$*! 3$%'3'$, T! '$$2' ,' 2+s,!3' (#,+) $*
')'2,!$#2 '6"'#'$2' !1 E-SHOPPING.
T! #3"!(' ,' 5+)#, !1 ,'# s'(#2'
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ORGANIZING
I$#,#) s,%'s !1 7+s#$'ss s! $!'6,'$s#(' !%$#8#$%
R's!+2' ))!2,#!$ $!, 7s'* !$ s,#2,
3$%'3'$, "#$2#")'s R's"!$s#7#)#,#'s '$,+s,'* #$
'3")!''s.
A*'5+,' +,!#,#'s %#('$ ,! s',,%',s $* "+s+' s', %!)s.
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DEPARTMENTALIZATION
D'",3'$,)#8,#!$ 7s'* !$1+$2,#!$) !"',#!$s.
D'",3'$,s #$2)+*' H+3$ R's!+2#$% D'",3'$,
V'$*!s M$%'3'$, D'",3'$,
O"',#!$s D'",3'$,
M4',#$% D'",3'$,
B+s#$'ss I$,'))#%'$2' D'",3'$,
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ORGANIZATIONALHIERARCHY
L!0' M$%'3'$,
M#**)' M$%'3'$,
T!" M$%'3'$,MD/ C!-F!+$*'D8
HOD HR
L#$'M$$%'
P's!$$')
HODF#$$2'
L#$'M$$%'
P's!$$')
HODL!%#s,#2s
L#$'M$$%'
P's!$$')
HODM4',#$%
L#$'M$$%'
P's!$$')
HOD VM
L#$'M$$%'
P's!$$')
HODP!*+2,#!$
L#$'M$$%'
P's!$$')
HOD CM
L#$'M$$%'
P's!$$')
HOD BI
L#$'M$$%'
P's!$$')
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AUTHORITY & DELEGATION
A+,!#, ! 's"!$s#7#)#, #s *')'%,'*,! "'s!$ 7s'* 1,' '()+,#$% ,'
2"7#)#,#'s $* 7#)#,#'s $* '()+,#$%0',' ,' "'s!$ 2$ $*)' ,''s"!$s#7#)#, ! $!,.
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GANGPLANKS
As s+""!,'* #$1!3) !%$#8,#!$s,+2,+'
G$%")$4s "!ss'ss'* I$*#(#*+)s 2$ 2!$,2, +""'
3$%'3'$, )'(')s 0#,!+, 1!))!0#$%s2) 2#$ !1 2!33$*
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COORDINATION
V' (#,) s"'2, !1 '-2!33'2'7+s#$'ss $*/! IT #$*+s,
I$2's'* 2!33+$#2,#!$9 1#'$*)0!4#$% '$(#!$3'$,s9 *'2's'*2!33+$#2,#!$ %"s $* 1''*!3 !1'6"'ss#!$ !1 #*'s
U),#3,') )'*s ,! #$2's'*2!!*#$,#!$ , D8."4
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LINE-STAFF RELATIONSHIPS
I$1!3) 1#'$*) '$(#!$3'$,
E5+) ()+'s $* #%,s 1! ))
N! s'",' !!3 ! 2+7#2)' 1! 3#**)')'(') 3$%'3'$,
E3")!''s $* 3$%'s '
#$,'3#$%)'* $* 4''" 2)!s' $*1#'$*) #$,'2,#!$.
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TASK MANAGEMENT &INCENTIVES
Ts4s ' *#(#*'* 3!$% #$*#(#*+)s
K' "'1!3$2' #$*#2,!s KPIs
#*'$,#@'* I$2'$,#('s 1! s)'s 1!2' #$ ,'3s !1
2!33#ss#!$s 1! s)'s 2,#(#,#'s *!$'.
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ERROR IDENTIFICATIONMETHODS
D#''$, s!1,0's +s'* #$ *#''$,*'",3'$,s
G'$' +s'* #$ IT D'",3'$,9 T#!)$ +s'* #$ P!*+2,#!$ D'",3'$,
1! G"#2s ',2.
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CUSTOMER FOCUS ANDINNOVATION
C+s,!3' R'),#!$s#" M$%'3'$,D'",3'$, 7+#),
K' 's"!$s#7#)#, ,! *') 0#, s!2#) 3'*#
Bs#2 #3 #s ,! %', 2+s,!3's ,,'$,#!$$* ,! 3#$,#$ ,' ,+s, !1 !)* 2+s,!3's
Es#) 22'ss#7)' 3!7#)' ""s *'(')!"'*
1! 2+s,!3's !$-,'-%!
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INFLUENCING
M$%'3'$, '5+#'s ,' 3$%'s ,!(' s!3' *#s,#$2, )'*'s#" ,#,s
Ass',#('$'ss9 3!s, ()+'* )'*'s#",#, , D8.P4
P'!")' 0#, s,!$% '' 1! *',#)s $*(#$% s!1, s4#))s s 0')).
F)'6#7#)#, $* *",7#)#, ()+'*3+2
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LEADERSHIP SKILLSDEVELOPMENT
N!, #$('s,#$% 3ss#(' 7+*%', !$,#$#$% $* *'(')!"3'$,
C!3"$ #'s '3")!''s 2!$s#*'#$%,'# s4#))s
E3")!''s )'$ 1!3 '6"'#'$2#$%
E$2!+%' s')1-)'$#$% $**",7#)#, !1 '3")!''s
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COMMUNICATION
C!33+$#2,#!$ #s %#('$ 1!'3!s,#3"!,$2'
N! 7!+$*#'s s', 1! #$,'2,#!$ $*2!33+$#2,#!$
I$*#(#*+)s !1 *#''$, *'",3'$,s$* "'!")'s 0#, *#''$, )'(')s !1+,!#, 2!33+$#2,' 1'')
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CONCLUSION
D8."4 #s $'0 12' !1 7+s#$'ss 0#,%%'ss#(' 34', *$3#2s
T' (' *",'* $'0 0s !1 #$,'2,#!$
$* 0!4#$% $* '$2' ,''7 3$%'3'$,!1 ,#$%s $* (' "+, s#*' 2!$('$,#!$),,'3",s #$ 0!4#$% $* 3$%'3'$,
K''"#$% #$$!(,#!$ $* +$#5+'$'ss #s 34#$%,'3 ,! 2#'(' ,' %!)s 7+, ,' (' ,!7' 3!' (#%#)$, $* %%'ss#(' 1! ,'2!3"',#,#!$
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RECOMMENDATION TODARAZ
T' 3+s, #3")'3'$, ,! 2!$*+2,)'*'s#" $* 3$%'3'$, ,#$#$%
s'ss#!$s. T' s!+)* (' '0* $* ,s4
s2'3' s! s ,! 4''" ,' '3")!''s+" 1! 2#'(#$% ,'# ,s4s $* ,!
3!,#(,' ,'3 $* ,! '6,'$* ,','$+'.
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THANK YOU