ASSIGNMENT # 01

Management Information System

2015

Management Information System :

Management information system, or MIS, broadly refers to a computer-based system that provides managers with the tools to organize, evaluate and efficiently manage departments within an organization.

Bank Of Punjab:

With a strong company positioning of ‘Passion reborn’ driving us, the management of the bank has implemented strategies and policies to carve a distinct position in the market place. Fortified with years of banking expertise and driven by the strategic goals set out by our board of directors and senior management, the bank has invested in revolutionary technology to have an extensive range of products and services. This facilitates bank commitment to build the trust and confidence of our stakeholders, and also to a culture of innovation.

Management Information System can be seen everywhere at the Bank of Punjab .Following IT based products are revolving around Bank of Punjab on the basis of which it is doing its business in the banking industry

ATM (Automated Teller Machine) An electronic banking outlet, which allows customers to complete basic transactions without the aid of a branch representative or teller.

SMS Banking SMS banking is a type of mobile banking, a technology-enabled service offering from banks to its customers, permitting them to operate selectedbanking services over their mobile phones using SMSmessaging.

Phone Banking Telephone banking is a service provided by a bank or other financial institution, that enables customers to perform a range of financial transactions over the telephone, 

Customer Relationship Management Softwares Customer relationship management (CRM) is an approach tomanaging a company's interaction with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

Internet Banking: an electronic payment system that enables customers of a financial institution to conduct financial transactions on a website operated by the institution\

Debit Card : a card allowing the holder to transfer money electronically from their bank account when making a purchase.

Advantages of IT to the BOP ;

Improved quantity and quality of information Improved quality and quantity management decisions

Improved quality and responsiveness number of the competitors' conditionImproved operational efficiency and flexibility

Improved quality of internal and external communications Improved Customer Relationships

Entire banking system of BOP is based on the Information Technology and maintaining strong customer relationship with the help of CRM Softwares and offering wide range of Electronic Based Products through which customer can easily do Fund Transfer ,bill payment ,Mobile top ups by the use of ATM or Phone Banking services.

Conclusion

Management information system is essential for business development. There are many benefits that can be obtained from the business owner application of information systems. To be able to keep compete with competitors will require a good and reliable management information systems. Information system importance in business.