MANAGEMENT INFORMATION SYSTEM

MEHTAP PARLAK2008503098

Industrial Engineering Department, Dokuz Eylul University, Turkey

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Content An introduction to Information System Meaning of Management Information System Characteristic of MIS Components of MIS The aim of MIS Types of MIS Outputs of MIS Benefits of MIS

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Meaning Of Information Systems An information system is an organized combination of

people, hardware, software, communications Networks and data resources that collects, transforms, and disseminates information in an organization.

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Types Of Information System

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The MIS is defined as a system based on the database of the evolved for the purpose of providing information to

the people in the organization.

MANAGEMENT INFORMATION SYSTEM(MIS)

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Management information systems are distinct from regular information systems in that they are used to

analyze other information systems applied in operational activities in the organization. MIS involve three primary

resources: technology, information, and people. Management information systems are regarded to be a

subset of the overall internal controls procedures in a business, which cover the application of people,

documents, technologies, and procedures used by management accountants to solve business problems such as costing a product, service or a business-wide strategy.

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Role Of MIS The role of MIS in an organization can be compared to the

role of heart in the body.

The information is the blood and MIS is the heart. In the body the heart plays the role of supplying pure blood to all

the elements of the body including the brain.

The MIS plays exactly the same role in the organization.

The system ensures that an appropriate data is collected from the various sources, processed, and sent further to all the

needy destinations.

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The system is expected to fulfill the information needs of an individual, a group of individuals, the management functionaries: the managers and the top management.

The MIS satisfies the diverse needs through a variety of systems such as Query Systems, Analysis Systems, Modeling Systems and Decision Support Systems.

The MIS helps in Strategic Planning, Management Control, Operational Control and Transaction Processing.

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Characteristics of MIS Management-oriented: The basic objective of MIS is to

provide information support to the management in the organization for decision making.

Management directed: When MIS is management-oriented, it should be directed by the management because

it is the management who tells their needs and requirements more effectively than anybody else.

Integrated: It means a comprehensive or complete view of all the subsystems in the organization of a company.

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Common data flows: The integration of different subsystems will lead to a common data flow which will

further help in avoiding duplicacy and redundancy in data collection, storage and processing.

Heavy planning-element: The preparation of MIS is not a one or two day exercise. It usually takes 3 to 5 years and

sometimes a much longer period. Subsystem concept: When a problem is seen in 2 sub

parts, then the better solution to the problem is possible.

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Common database: This is the basic feature of MIS to achieve the objective of using MIS in business

organizations. Computerized: MIS can be used without a computer. But

the use of computers increases the effectiveness and the efficiency of the system.

User friendly/Flexibility: An MIS should be flexible. Information as a resource: Information is the major

ingredient of any MIS.

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Features of MIS Timeliness Accuracy

Consistency Completeness

Relevance

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Components of MIS1) Marketing Research System (MRS) Marketing research can be seen as the systematic and

objective search for and analysis of data and information relevant to the identification and solution of any problem in the field of marketing.

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2) Marketing Intelligence System (MIS)The process of acquiring and analyzing information in order

to understand the market (both existing and potential customers); to determine the current and future needs and preferences, attitudes and behavior of the market; and to assess changes in the business environment that may affect the size and nature of the market in the future.

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3) Internal Record System (IRS) Marketing managers rely on internal reports on orders, sales,

prices, costs, inventory levels, receivables, payables, and so on. By analyzing this information, they can spot important opportunities and problems.

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4) Decision Support System(DSS)A decision support system (DSS) is a computer-based

information system that supports business or organizational decision-making activities. DSSs serve the management, operations, and planning levels of an organization and help to make decisions, which may be rapidly changing and not easily specified in advance.

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Aim of Management Information System

The main aim of MIS is to inform management and help them make informed decisions about management and the way the business is run.

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Types Of MIS Transaction processing systems: These systems process

a large volume of routine, recurring transactions. Operations information systems: These systems gather

comprehensive data, organize it and summarize it in a form that is useful for managers.

Decision support systems: These systems help mangers with the necessary information to make intelligent decisions.

Expert systems: They are meant to mimic humans in making decisions in a specific field.

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Elements of MIS 1.Hardware

2.Software 3.Control

4.Databases and application programs5.People6.Telecommunications and Networks

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Outputs Of a MIS

Scheduled reports which are produced periodically, or on a

Schedule (daily, weekly, monthly).

Key-indicator report which summarizes the previous day’s critical activities and also it is

typically available at the beginning of each day.

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Demand report which gives certain information at a manager’s request.

Exception report which is automatically produced

when a situation is unusual or requires management action.

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Benefits of MIS

It improves personal efficiency. It expedites problem solving(speed up

the progress of problems solving in an organization).

It facilitates interpersonal communication

It promotes learning or training. It increases organizational control.

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It generates new evidence in support of a decision.

It creates a competitive advantage over competition.

It encourages exploration and discovery on the part of the decision

maker. It reveals new approaches to thinking about the problem space.

It helps automate the Managerial processes.

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