manager and management.ppt

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    Chapter 1 1

    Managers andManagers and

    ManagementManagement

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    Chapter 1 2

    Learning OutcomesLearning Outcomes

    Describe the difference between managers

    and operatives

    Define the term management

    Compare efficiency and effectiveness

    Describe the four management processes Discuss the three levels of managers

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    Chapter 1 3

    Learning OutcomesLearning Outcomes

    Review the essential roles of management

    Learn whether the managers job is generic

    Analyze four skills of successful managers

    Describe the value of studying management

    Learn how humanities and social science

    courses are relevant to management

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    Chapter 1 4

    tructure !eople

    A

    "oals

    #

    Common Characteristics

    of Organizations

    Common Characteristics

    of Organizations

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    Chapter 1 5

    $iddle

    $anagers

    %irst&Line

    $anagers

    'perative (mployees

    )op$anagers

    The Levels of an OrganizationThe Levels of an Organization

    upervise

    'thers

    *orkon +obs

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    Chapter 1 6

    "oals

    Low

    *aste

    ,igh

    Attainment

    $eans

    (fficiency

    (nds

    (ffectiveness

    How Do We DeneHow Do We Dene

    Management?Management?

    Resource-sage

    "oalAttainm

    ent

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    Chapter 1 7

    !lanning

    The Processof Management

    Controlling

    'rganizing

    Leading

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    Chapter 1 8

    .nformational.nformational

    DecisionalDecisional

    .nterpersonal.nterpersonal

    The oles ofThe oles of

    ManagementManagement

    The MintzbergThe Mintzberg

    StudiesStudies

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    Chapter 1 9

    !s The Manager"s!s The Manager"s#o$ %niversal?#o$ %niversal?

    Level in theLevel in the

    OrganizationOrganization

    Prot &ersusProt &ersus

    'on(Prot'on(Prot

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    Chapter 1 10

    The oles That Managers Pla)The oles That Managers Pla)

    ,igh

    $oderate

    Low

    .mportance

    pokesperson Resource Allocator

    (ntrepreneur

    %igurehead

    Leader

    Liaison/ $onitor

    Disturbance ,andler

    0egotiator

    Disseminator (ntrepreneur

    mall %irms Large %irms

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    Chapter 8 11

    Contem*orar)Contem*orar)

    Management !ssuesManagement !ssuesContem*orar)Contem*orar)

    Management !ssuesManagement !ssues

    DecisionDecision

    MakingMaking

    DecisionDecision

    MakingMaking

    HandlingHandling

    ChangeChange

    HandlingHandling

    ChangeChange

    NationalNational

    BordersBorders

    NationalNational

    BordersBorders

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    Chapter 1 12

    !nter*ersonal!nter*ersonalConce*tualConce*tual

    TechnicalTechnical PoliticalPolitical

    +eneral Management ,-ills+eneral Management ,-ills

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    Chapter 1 13

    ,*ecic Management,*ecic Management

    ,-ills,-ills ,andling conflicts

    $otivating employees

    olving problems

    ,andling information

    "rowing and developing

    Controlling the environment

    'rganizing and coordinating

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    Chapter 1 14

    Management Com*etenciesManagement Com*etencies

    .nitiate and implement change and improvement

    $onitor/ maintain/ and improve delivery

    $onitor and control the use of resources

    Allocate resources effectively

    Recruit and select personnel

    $anagement Charter .nitiative 1$C.2

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    Chapter 1 15

    Management Com*etenciesManagement Com*etencies

    Develop teams/ individuals/ and self

    !lan/ allocate/ and evaluate work

    Create/ maintain/ and enhance relationships

    eek/ evaluate/ and organize information

    (3change business information

    $anagement Charter .nitiative 1$C.2

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    Chapter 1 16

    Management !ssuesManagement !ssues

    )he .mportance)he .mportance

    of $anagementof $anagement)he tudy)he tudy

    of $anagementof $anagement

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    Chapter 1 17

    Management andManagement and

    Other Disci*linesOther Disci*lines Anthropology

    (conomics

    !hilosophy

    !sychology

    ociology

    !olitical cience