27
Dr. Zahrah Mokhtar Registrar Universiti Teknologi Mara Managing Human Resource Autonomy for Excellence Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011 1

Managing Human Resource Autonomy for Excellence

  • Upload
    others

  • View
    6

  • Download
    1

Embed Size (px)

Citation preview

Page 1: Managing Human Resource Autonomy for Excellence

D r . Z a h r a h M o k h t a r

R e g i s t r a r

U n i v e r s i t i T e k n o l o g i M a r a

ManagingHuman Resource Autonomyfor Excellence

Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011

1

Page 2: Managing Human Resource Autonomy for Excellence

1 . T o shar e Ma l ay s i a CUG G & U GG I in i t i a t iv e s towar d s

au tonom y .

2 . T o ob ta in f e ed b a c k o n goo d gove r nanc e f r om

r egu l a to r s , p r i v a t e s e c to r s and c en t r a l agenc i e s .

3 . T o l e a r n ab out u n ive r s i t y au tonom y f r om th e

exp e r i enc e o f o the r c ount r i e s .

Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011

Objectives2

Page 3: Managing Human Resource Autonomy for Excellence

“The power and authority of a

university to run its own affairs

without undue influence and / or

direction of government.”

C U G G

Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011

University Autonomy3

Page 4: Managing Human Resource Autonomy for Excellence

…power and authority to formulate

policies and develop procedures on

Organizational Development,

Remuneration and employee

development systems to Attract,

Develop & Retain the best talents…

Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011

HR Autonomy4

Page 5: Managing Human Resource Autonomy for Excellence

HR G over nanc e i s the a c t o f l e ad ing th e H R f unc t i on and

m anag ing r e l a t ed inve s tm ent s to :

O p t im iz e p e r f or m ance o f the o rgan i za t i on ’ s hum an

c ap i t a l a s s e t s ;

Ful f i l l f i duc i a r y and f inanc i a l r e spons ib i l i t i e s ;

M it iga t e en t e r p r i s e H R r i sk ;

Al ign the func t i on ’ s p r io r i t i e s w i th t ho s e o f the

b us ine s s , and

E nab l e H R exec u t i v e d e c i s i on m ak ing .

Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011

HR Governance: A Definition and Key Elements

5

Page 6: Managing Human Resource Autonomy for Excellence

Governance is not a strategic objective.

It is a systematic approach management

that enables the function to achieve

strategic and operational objectives.

Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011

HR Governance: A Definition and Key Elements

6

Page 7: Managing Human Resource Autonomy for Excellence

Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011

How HR governance aligns with organizational strategies

Businessstrategy

Human CapitalStrategy

How will we secure, manage and motivate a workforce that can execute business strategy?

HR function strategy

How will we deliver expected value and contribution to the organization?

HR operating model

GovernanceHow will we lead the function and manage related investments?

SourcingWhat activities will we do ourselves/have others do?

InfrastructureWhat capabilities are needed to fulfill HR’s strategy?

Process

People Organization

Technology

Performance monitoring and renewal

2003 Mercer Human Resource Consulting, Inc

7

Page 9: Managing Human Resource Autonomy for Excellence

Create Positive WorkEnvironment

Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011

HR Strategy Map

Drive Long Term Shareholder Value

Enhance ROI of HR StrategicInitiatives

Enhance EmployeeProductivity

Enhance “Internal Customer”(Employee) Satisfaction

Apply ExcellentRecruitement

process

Develop StrategicEmployee Competencies

Implement BestTalent Management

Practices

OptimizePerformance

Management System

Develop Internal HRCapabilities

Deploy HRIS System

Financial

InternalCustomers

HR InternalProcess

Learning

2003 Mercer Human Resource Consulting, Inc

9

Page 10: Managing Human Resource Autonomy for Excellence

Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011

Developing Positive Performance Culture: The UiTM Way

10

Page 11: Managing Human Resource Autonomy for Excellence

11Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011

Page 12: Managing Human Resource Autonomy for Excellence

7 Prinsip PERDANA

Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011

12

Page 13: Managing Human Resource Autonomy for Excellence

27

Buku Nilai & Etika UiTM

Forum on University Governance & Autonomy - Hotel Istana - 12-13 July 2011

Page 14: Managing Human Resource Autonomy for Excellence

Jejak PencernaanBudaya PERDANA UiTM

KEUNGGULAN

PEMBUDAYAAN

KESEDARAN

Fokus:5. Pembaharuan

Citra

Fokus:3. Perlakuan

4. Pengekalan

Fokus:1. Pemikiran

2. Penyedaran

Fasa Tumpuan Pencernaan *

20

10

20

12

20

14

2011

2013

2015

* Proses 5P Pembentukan Budaya Kerja Kelas Pertama, JPA 2007

14

Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011

Page 15: Managing Human Resource Autonomy for Excellence

15

KANDUNGAN:

1. Tujuan2. Takrif3. Keanggotaan &

TanggungjawabSearch Committee

4. Model ProsesPelaksanaan PelanPenggantian

5. Senarai JawatanStrategik yang terlibat dalampelaksanaan PelanPenggantian

Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011

Page 16: Managing Human Resource Autonomy for Excellence

THE UiTM 9-STEP DEVELOPMENT

PLAN FOR ADMINISTRATIVE STAFF

16

Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011

Page 17: Managing Human Resource Autonomy for Excellence

Selection Criteria

- Annual Performance Appraisal

- Free from disciplinary actions

- Seniority in service

- Seniority in age

Selection Tool

Staff Matrix by grade and service schemes

17

The identification and selection of High Potentials

Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011

Page 18: Managing Human Resource Autonomy for Excellence

18

JUSA BZAHRAH

11/11/2012

N54HAMIDAH

3/1/2013

HALIZA

24/8/2014

NAIMAH

28/3/2016

AZIDA

24/12/2017

ZAEMAH

11/1/2019

MAZLAN

13/6/2019

N52MAAROF

19/2/2012

NOR

22/2/2012

PUZIAH

10/3/2012

ZULKEFLI

10/9/2012

W.MAZIAN

18/2/2013

A.LOTFI

9/11/2014

F.HANIM

19/11/2015

ASIAH

12/8/2017

NORZIAH

16/11/2017

JAMAL

8/7/2018

SA’ADAH

2/10/2018

ANIAH

9/10/2022KOSONG

N48

SAPIAH

10/3/2012

M.ZIHIN

14/6/2013

RHMN S

22/9/2013

R.YATI

25/10/2014

NORMAH

12/4/2015

SOPIAH

5/6/2016

EHSAN

3/9/2016

NORIDAH

24/11/2016

SAN

27/5/2017

ZULKFLI

2/8/2017

SADIYAH

6/11/2017

NORIMAH

19/8/2018

M.HATTI

25/12/2018

N.LEZA

13/3/2019

H.SHIMAH

23/3/2019

ADI Z

15/5/2019

GHAZALI

26/5/2019

ROSILA

22/7/2019

KARIM

9/10/2019

BADROL

9/10/2019

JANIS

16/2/2020

M.ALIAS

27/8/2020

HANITA

20/1/2022

ROHANAH

1/2/2023

K.ANUAR

26/3/2023

ALFINA

6/12/2025

ARMYN

8/6/2033

R.DORA

26/5/2034KOSONG KOSONG

N44

C.HASSIN

29/4/2012

AINON

1/6/2012

ALIAS B

30/12/2013

NOORSIAH

7/7/2015

TALIB

17/3/2016

BOSIRAH

13/8/2016

ROHMAH

5/11/2016

MAIMUN

17/3/2017

BADRIAH

22/6/2017

RAHMAN

H

10/10/2017

N.HISAM

19/4/2018

SALLEH

23/10/2018

NORLIDA

12/5/2019

M.NASIR

14/8/2019

SUTINAH

7/1/2020

ROHAYAH

11/4/2020

KH.NILA

7/5/2021

AZLIAH

1/11/2021

AZIZAN

5/1/2022

MIOR

29/8/2023

N.AISHAH

8/10/2025

M.NIZAM

30/5/2026

ZULFA

20/7/2028

N.HANIT

A

29/8/2031

AMIRUDIN

28/7/2032

SH.AINA

14/11/2034

NORIAH

31/3/2035

HZAIFAH

1/12/2035

ASYIKIN

26/7/2036

FARAH Z

22/11/2036

RAFIZI

30/9/2037KOSONG

KOSONG KOSONG KOSONG

HAMZAH

11/11/2010

FARIDAH

25/12/2011

A.RAPHAR

4/3/2013

ROHANI I

18/7/2014

IN.RAHANI

29/8/2014

Z.TAWIL

4/6/2015

S.HANUM

25/6/2015

RAHIM

12/12/2015

HASNAH

9/9/2016

ISMAIL

17/1/2019

HSHIMAH

15/7/2019

AHMAD

18/11/2020

NORIDAH

A

8/7/2021

KMARIAH

19/8/2021

TAUFIK

4/2/2022

NORLIDAH

5/2/2022

ROHANA

17/5/2022

SHAKRI

24/5/2022

KHORSIA

H

3/6/2022

M.HASNI

16/1/2023

A’ZIMI

9/4/2023

NORHYTI

24/6/2025

ROHANI H

1/5/2026

SUHANA

14/7/2026

AMINAH

24/6/2028

JULIANA

29/7/2028

MARTIN

A

23/6/2029

ANIZA

10/8/2029

ATIKA

18/2/2030

AZLINA

17/8/2031

KAMARUL

13/10/2031

FAIRUZAH

15/2/2032

EZURYA

5/9/2032

NUSUHAH

16/11/2032

YUSLIN

9/10/2033 13/10/2033

SALAWAT

I

15/11/2033

JONA

19/1/2034

SHAIFUL

16/2/2034

ARAIDAH

5/3/2034

RAFEDE

5/4/2034

TALMIZI

27/5/2034

HAFDZAH

1/7/2034

IBRAHIM

10/7/2034

AZANIZA

M

23/8/2034

SYHRUDIN

29/10/2034

ROSNINA

8/11/2034

RSLINDA

8/1/2035

M.KHALID

18/1/2035

INTAN SY

16/4/2035

W. INTAN

24/4/2035

ISMI

26/4/2035

NORAYATI

24/6/2035

HAMIZA

5/7/2035

ZARINA

7/12/2035

A.HRYATI

24/6/2035

ASZIL

15/9/2035

SHAMSOL

17/9/2035

ZAINAB

24/9/2035

N.HUDA

7/10/2035

IMRAN

21/11/2035

ALINA

2/2/2036

HADIJAH

20/2/2036

SHKERAH

23/2/2036

IZWAN

8/3/2036

SALMI

13/3/2036

S.NIZA

5/4/2036

RIZALUDI

N

24/5/2036

N.AZLINA

7/6/2036

Y

20/6/2036

NHAFIDZH

19/7/2036

NORAIDA

2/11/2036

N41HAIRUL

11/11/2036

WAHIDA

30/11/2036

FARAH M

15/2/2037

HANIM A

17/2/2037

AZLINA

9/3/2037

ADLIN

26/8/2037

ROZALNA

16/6/2037

S.SALEHA

30/6/2037

M.RIZAL

5/7/2037

KHAIRUL

5/7/2037

HAFIZAH

18/11/2037

SALISSA

22/12/2037

NASYURA

15/1/2038

SRIELNA

30/1/2038

SURAIYA

15/2/2038

RAHIMAN

19/6/2038

AISYAH A

23/6/2038

AZLINDA

22/8/2038

SUFIAN

25/9/2038

ISMAHANI

26/10/2038

MARZURA

14/11/2038

SHAHRIL

30/11/2038

AZLIN

25/12/2038

S.ASLINA

16/2/2039

KHAIR

23/2/2039

FAIRUZ

23/3/2039

N

HAFIZAH

30/4/2039

NASRUL

16/5/2039

HANA

27/5/2039

HASIMI

14/6/2039

ZAHURIN

23/7/2039

SURIANI

27/7/2039

FAIZATUL

13/8/2039

ADLIN

26/8/2039

MASDIAN

A

17/10/2039

HSLINDA

18/10/2039

ZAHIMI

7/12/2039

NHAYATI

2/12/2039

NASAR

26/12/2039

CHE WAN

2/1/2040

MARSHITA

9/1/2040

MICHAEL

21/1/2040

ANNA

22/2/2040

SAZLYRA

28/2/2040

AZRENA

19/3/2040

ZUL-AZRI

20/3/2040

M.FAIZUL

25/3/2040

RJ FIKRI

4/4/2040

NAJIBAH

13/4/2040

AZILA

18/4/2040

FADZILAH

25/4/2040

M.FADIL

12/5/2040

HAIZAH

14/6/2040

FAUZI

24/6/2040

SYMILAH

10/9/2040

SUHAILA

30/9/2040

SYED

16/10/2040

HANEM H

30/11/2040

AZUWADI

25/12/2040

NAIMAH

7/1/1941

NAZREEN

8/1/2041

N.LIYANA

3/2/2041

S.AISHA

H

4/3/2041

EVA

12/4/2041

NAJIB

27/4/2041

HISYAM

25/5/2041

ZAIRENA

25/5/2041

UMAIRA

31/5/2041

NAZLIN

14/6/2041

AIZUDIN

26/7/2041

NBAIZURA

29/7/2041

FADHLIN

A

31/7/2041

AINUL

12/8/2041

SURIANI

12/9/2041

NRAZEAN

27/9/2041

RIDZUAN

30/9/2041

HANISAH

4/11/2041

YAZED

14/11/2041

KAMIL

23/11/2041

ARIF

6/12/2041

FASHA

15/12/204

1

ZUBAIDAH

15/12/2041

RAHMAN

26/12/2041

M.NIZAM

3/2/2042

MARIAM

7/4/2042

HISHAM

22/5/2042

FARIDZ

9/7/2042

IRSALINA

12/8/2042

HAZLINA

7/10/2042

ZAKIAH

19/11/2042

SUFIAN

6/1/2043

N NADIA

2/2/2043

MAZUIN

20/3/2043

ZAHID

23/3/2043

JOHARI

11/4/2043

FARIHAH

27/5/2043

ASHAARI

21/9/2043KOSONG KOSONG KOSONG KOSONG

Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011

Page 19: Managing Human Resource Autonomy for Excellence

19

UiTM

Administrative

staff Succession

Plan

Development of staff service matrix

to identify talent pool and

vacancies

Incorporating third party

intervention for objectivity and

professionalism

Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011

Page 20: Managing Human Resource Autonomy for Excellence

Harrison’s Assessment

Objectivity

Comprehensiveness

Encompasses all required attributes

Maintains professionalism during selection and assessment

20

UiTM – THIRD PARTY INTERVENTION

Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011

Page 21: Managing Human Resource Autonomy for Excellence

Conduct behavioral event interview (BEI)

Assess

Thinking skills

Articulation

Strengths and past experiences of HiPo

21

Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011

Page 22: Managing Human Resource Autonomy for Excellence

STEP - 4

Case study

Assess

Integrity

Decision Making skills

Analytical skills

22

Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011

Page 23: Managing Human Resource Autonomy for Excellence

STEP - 6

Readiness AssessmentBased on attributes earlier determined

Integrity

Leadership

Dedication/Drive for excellence

Communication

Accountability

Strategic Thinker

Teamwork

Continuous Learning

23

Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011

Page 24: Managing Human Resource Autonomy for Excellence

COMPETENCY RANKING

24

Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011

Page 25: Managing Human Resource Autonomy for Excellence

CALON BERJAYA (SUCCESSORS)25

Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011

Page 26: Managing Human Resource Autonomy for Excellence

SUCCESSION PLANNING MAP

• Analyse results• Evaluate against

requirement• Rank successors

•Propose individual development

•Address areas fordevelopment

• Assessment• Interviiew• Cognitive

assessment

• Interview incumbent

• Study job requirement

• Assess challenges

Assessment of the position

Assessment of the

successors

Readiness assessment

Propose development

plan

26

Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011

Page 27: Managing Human Resource Autonomy for Excellence

Thank You

For The Opportunity

To Share

27

Forum on University Governance & Autonomy -Hotel Istana - 12-13 July 2011