Managing Knowledge Assets in a Daily Newspaper

Margot Williams

The Washington Post

ILI 28 March 2001

News online & Online news News archives Knowledge assets in the News Library Knowledge assets in the Newsroom Tools & Technology

News Media on the Web

www.onlinenewspapers.com Washington Post BBC World papers Local news School news Web news

News on the Web

Yahoo News dailynews.yahoo.com

Yahoo Full Coverage uk.fc.yahoo.com

Moreover www.moreover.com

NewsTracker nt.excite.com

NewsNow www.newsnow.co.uk

Nelson www.poynter.org

Paperball paperball.fireball.de

News Archives Online

Newspaper Archives on the Web– www.ibiblio.com/sla/slanews

Commercial Services on the Web– Nexis.com, Factiva, Dialogweb.com

Web media news archives– Slate.com? APBnews.com? theStreet.com?

News Archives Management

Capture Storage Retrieval Repurposing

Newsroom Editorial Process

Reporter desktop Editing & Editorial system “Front end” Photos/Graphics/Advertisements/Agate Pagination System Output

– Presses– Electronic News & Archives

• Online, Archives, Vendors

News Archive Formats

Paper: Binders, Clips, Tearsheets Microfilm Electronic Text Archives Photo Archives Portable Document Format PDF

Information in the Newsroom

News Library Bulletin Boards Messaging Wire Feed E-mail Internet Access Faxes

Knowledge in the Newsroom

Sources History (Beats) Researchers Shared information files Notes Documents Archives

Journalists’ Tools

Telephone Notebook Tape Recorder Camera Stylebook Library

Issues

Confidentiality Security Transparency Remote Access Reliability

Technology Now

Intranets Alert Services & “push” Personal Information Managers Collaborative Tools

Lotus Notes

Mail Calendar Research Requests Catalog Intranet Sourcetracker

Research Request Database

NoteBooks - LotusNotes application– www.rasco.com

Customize - Inhouse Notes developer Workflow Accountability & Performance Statistical tool Knowledge database?

SourceTracker

NewsEngin - Lotus Notes application– www.newsengin.com

Personal Information Manager Word processor Full-text search Attach documents in multiple formats Collaborative functions Portable & remote