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Skills for the Executive SecretarySkills for the Executive Secretary(Professionalism, MBO, Communication & Managing Stress)
Managing the Manager - The MBO Way
A Day Long Training Workshop On
ISLAMABAD: Thursday, July 29, 2010
0900 to 1700 hoursMarriott Hotel
KARACHI:Saturday, August 7, 2010
0900 to 1700 hoursAvari Towers
www.nutshellforum.com
Course Director:
Dr. Upali MahanamaSri Lanka's Management & Marketing Guru & Senior Associate – Nutshell Forum, Sri Lanka, India & Bangladesh
A highly interactive Full-day Training Seminar designed with a practical and motivational thrust
for senior Executive Secretaries and Personal Assistants to develop vital management skills and
adopt a professional approach to effectively manage the overall job functions, with a high degree
of competence, without the stress factor.
Dr. Upali Mahanama is a Senior Associate of Nutshell
Forum, Sri Lanka, India and Bangladesh. Dr. Mahanama is
a popular, highly respected coach and trainer and has
trained hundreds of Executive Secretaries and PAs around
the world.
In 2005, he was conferred a Doctorate in Business
Management by Phoenix International University and a
Fellowship by the Society for Business Practitioners U.K.
He also holds the Membership of the New Zealand
Institute of Management.
He started his life as a Sales Representative at Unilever Sri Lanka and held various distinguish positions in his colorful
working career from Senior Brand Manager to Director & General Manager of different multinationals. He has
functioned as Marketing Consultant, to over 40 leading organizations in Sri Lanka, Pakistan, India, UAE, Saudi
Arabia, Bangladesh, Australia and Singapore.
In 1998, he was approved by the United Nations as a Consultant Trainer; to train UNHCR personnel in selected
countries in Asia.
He has an excellent track record with Junior Chamber International USA, popularly known as Jaycees. Dr.
Mahanama has visited over 40 countries and conducted Training Seminars on marketing and sales in over 20
countries in Europe, Africa, Asia & the Middle East. He is the proud father of Devaka - a past professional Cricketer in
Australia and Roshan Mahanama - former Sri Lanka Cricket Captain and current ICC Elite Panel Match Referee.
Dr. Upali Mahanama
METHODOLOGY: * Workshops * Case Studies * Lectures * Brain Teasers
* Games * Discussions * Exercises * Presentations
WHY THIS COURSE IS IMPORTANT?
In a highly competitive business environment, the need for professionalism cannot be over - emphasized. This should apply to all levels of employees as professionalism entails:
Ÿ Acquisition of KnowledgeŸ Development of SkillsŸ Adherence to Disciplines Ÿ Functioning as a Leader
Considering the challenging role the modern Executive Secretary has to play to maximize and enhance the Boss's performance, it is imperative that they function with a high professional focus. Quite often we find young Executive Secretaries functioning as glorified Stenographers.
In a fast changing business environment, it is important that the Executive Secretary clearly understands the new, dynamic role that has to be played which demands the acquisition of vital management skills which should be consciously developed.
They say that "Behind every successful man there is a woman". By the same token it is not wrong to say that "Behind every successful Manager there is a competent Executive Secretary". The modern Executive Secretaries thus have a more dynamic role to play in maximizing the productivity of high powered Managers.This is the need of the Hour!
They should be well equipped and well versed with modern Management disciplines and function as Professional Managers - in fact, they should manage their Bosses. Thus, the vital relevance of this interactive Seminar – “Managing the Manager – the MBO Way”
This intensive Training Seminar has been carefully designed and developed over the years to achieve this objective and it covers 4key areas of key management disciplines:
Ÿ ProfessionalismŸ Management by ObjectivesŸ Effective Communication Ÿ Stress Management
The methodology employed will facilitate effective interaction and develop a positive approach and a winning attitude, towards developing into a highly competent and confident professional Executive Secretary.
COURSE HIGHLIGHTS / BENEFITS
This Seminar offers a 10 - point Benefit Formula. At the conclusion of the Seminar Participants will be able to:
UNDERSTANDŸ The new role of the Executive Secretary and the need for Professionalism in competitive Business.Ÿ The system of Management by Objectives and its application.Ÿ The systems, barriers and disciplines of effective Communication and the use of persuasive language.Ÿ The Moods and Needs of the Boss and be one step ahead.
REALIZEŸ The importance of effective Communication in Management.
IDENTIFYŸ The causes and dangers of Stress
DEVELOPŸ Skills, Knowledge, Disciplines and Leadership vital for the modern Executive Secretary.Ÿ The ability to acquire a defense mechanism to manage Stress
ADOPTŸ “POMAR” - a practical plan to implement the MBO system.
COMPREHEND Ÿ The Boss's management style and the art of "Managing the Boss”
receipt of payment.
Nomination can be made by phone, fax or email also.
All cheques and drafts to be made in favor of
“NUTSHELL FORUM”. Refunds not allowed, however
substitutes may attend.
In the event of unforeseen circumstances,
Nutshell Forum reserves the right to alter the program.
Registration will be on first come first served basis.
For registration, please contact:
Islamabad Office:
Dr. Asim A. Awan
Chief Operating Officer
Nutshell Forum
577, Street # 110, I-8/4
Ph: +9251-2561751 Cell: +92 323 5555277 & 333 5555277
Karachi Office:
Mansoor A. Soomro (0300-8208261)
Zulfiqar A. Rahim (0333-3027242)
Suite # 202, 2nd Floor, 6-C, Lane 4
Zamzama Boulevard, Phase - V
Defence Housing Authority
Ph: 9221-35875939, 35301928, 35301929
Fax: 9221-35301930
Email: [email protected], [email protected]
URL: www.nutshellforum.com
Your participation will be confirmed subject to
1-4 nominees PKR 9,900 per participant
5+ nominees PKR 9,200 per participant
Nutshell Forum
Nutshell Forum (conference management and training
resource organization) is a group of visionary people with
innovative and creative potential to meet the challenges of
the third millennium.
Nutshell Forum has been engaged in various kinds of activities
like Training, Conference Management, Corporate
Ceremonies and Image Marketing.
Nutshell Forum has the honor of organizing events like ICAP's
International Conference on Financial Meltdown & Crisis of
Governance, Lahore Management Summit 2009, MARCON
2009 - 5th International Marketing Conference, 4 International
Management Conferences, 7 International HRM Forums, 2
National HRM Conferences, South Asian Tax Summit 2008, First
South Asian Accounting Summit 2006, Launching Ceremony
of BankIslami Pakistan Limited, SAFA International
Conference, International Call Center Investment
Conference, International Aviation Conference, International
Aviation Week, Induction Ceremony of 777 Boeing in PIA Fleet,
TAXCON, Asia Pacific Tax Conference 2006, Pakistan Tax
Strategy Forum 2005, South Asian Management Forum, 2
Customer Management Conferences, 2 Talent Management
Forums and approx. 200 training workshops, seminars, group
discussions, product launches, press briefings, cultural events
and corporate dinners in Pakistan,Dubai, Bahrain & Sri Lanka.
For In-house Training Workshops of
Dr. Upali Mahanama
Please contact:
Muhammad Azfar Ahsan (9221-5875939)
or drop a line at
