Upload
others
View
2
Download
0
Embed Size (px)
Citation preview
CLICK TO EDIT MASTER TEXT STYLES
Managing Through ChangeOctober 11, 2018
DAN VOGT, PMP, CPEHR, CPHIMS, COBIT, LSSGB, Prosci® Certified Change PractitionerSenior Manager
CLICK TO EDIT MASTER TEXT STYLES
AGENDA
Introductions
What is Change?
Building a Foundation for Effective Change Management
Wrap-up
CLICK TO EDIT MASTER TEXT STYLES
THERE ARE CONSEQUENCES OF NOT MANAGING THE PEOPLE SIDE OF CHANGELower productivityPassive resistanceActive resistance Turnover of valued employeesDisinterest in the current or future stateArguing about the need for changeMore people taking sick days or not showing upChanges not fully implementedPeople finding work-aroundsPeople revert to the old way of doing thingsThe change being totally scrappedDivides are created between “us” and “them”
CLICK TO EDIT MASTER TEXT STYLES
EXAMPLES OF CHANGE
PROCESSES
SYSTEMS
BEHAVIORSAFFLILIATION
LOCATION
TEAMWORK
WORKFLOW
TOOLS
LEADERSHIP
CLICK TO EDIT MASTER TEXT STYLES
WHAT DOES CHANGE LOOK LIKE?
CLICK TO EDIT MASTER TEXT STYLES
What Is Change Management?
Change management is the application of a structured process and set of tools for leading the people side of change to achieve the desired outcome
CLICK TO EDIT MASTER TEXT STYLES
CLICK TO EDIT MASTER TEXT STYLES
CLICK TO EDIT MASTER TEXT STYLES
CLICK TO EDIT MASTER TEXT STYLES
CLICK TO EDIT MASTER TEXT STYLES
ORGANIZATIONAL CHANGE CAN BE REPRESENTED AS THREE STATES OF CHANGE
How things are done today
How things will be done tomorrow
How to move from current to future
CURRENTSTATE
TRANSITIONSTATE
FUTURESTATE
CLICK TO EDIT MASTER TEXT STYLES
SUCCESSFUL CHANGE REQUIRES BOTH THE TECHNICAL AND PEOPLE SIDES
CURRENT TRANSITION FUTURE
TECHNICAL SIDE
PEOPLE SIDE
DESIGNDEVELOPDELIVER
EMBRACEADOPTUSE
CLICK TO EDIT MASTER TEXT STYLES
CURRENT TRANSITION FUTURE = BENEFITS
CURRENT TRANSITION FUTURE
CLICK TO EDIT MASTER TEXT STYLES
How I do my job today How I will do my job after the change is implemented
CURRENTSTATE
TRANSITIONSTATE
FUTURESTATE
CURRENTSTATE
TRANSITIONSTATE
FUTURESTATE
ORGANIZATION
INDIVIDUAL
CLICK TO EDIT MASTER TEXT STYLES
AwarenessA
DesireD
KnowledgeK
AbilityA
Reinforcement®R
ADKAR and “Awareness Desire Knowledge Ability Reinforcement” are a registered trademarks of Prosci, Inc. All rights reserved.
PROSCI ® ADKAR MODEL
CLICK TO EDIT MASTER TEXT STYLES
EFFECTIVE COMMUNICATORS
CLICK TO EDIT MASTER TEXT STYLES
PROSCI® RISK ASSESSMENT GRID
CHANGE RESISTANT
CHANGE READY
ORGANIZATIONAL ATTRIBUTES
35
35
SMALL,INCREMENTAL
LARGE,DISRUPTIVE
MEDIUMRISK
HIGHRISK
LOWRISK
MEDIUMRISK
CHANGECHARACTERISTICS
CLICK TO EDIT MASTER TEXT STYLES
CLICK TO EDIT MASTER TEXT STYLES
CLICK TO EDIT MASTER TEXT STYLES
PROSCI® RISK ASSESSMENT GRID
CHANGE RESISTANT
CHANGE READY
ORGANIZATIONAL ATTRIBUTES
35
35
SMALL,INCREMENTAL
LARGE,DISRUPTIVE
MEDIUMRISK
HIGHRISK
LOWRISK
MEDIUMRISK
CHANGECHARACTERISTICS
CLICK TO EDIT MASTER TEXT STYLES
PROSCI® PROJECT CHANGE TRIANGLE™
CLICK TO EDIT MASTER TEXT STYLES
PROSCI® PROJECT CHANGE TRIANGLE™
CLICK TO EDIT MASTER TEXT STYLES
PROSCI® PROJECT CHANGE TRIANGLE™
CLICK TO EDIT MASTER TEXT STYLES
PROSCI® PROJECT CHANGE TRIANGLE™
CLICK TO EDIT MASTER TEXT STYLES