Managing Yourself During A

Conflicthttp://www.youtube.com/watch?v=yIjnB9zp0sw

Conflict SituationsSome examples of Conflict Situations are:

Group ResearchIn your Groups review the document on Responding to Conflict

Focus on determining the differences between:Soft Responses

Hard Responses

Principled Responses

&

The 3 different types of outcomes

**Highlight or Underline the KEY points on the handout**

http://www.healthteacher.com/lesson/extras/student_pages/2178

WIN- WinThink of examples of the following:

Lose-Lose

Win-Lose

Win-Win

Active Listening Practice

http://www.healthteacher.com/lesson/extras/student_pages/1181

Role PlaysIn your groups design two different role plays. In one

role play you should demonstrate active listening skills. In the 2nd role play your group should demonstrate

assertive skills (I messages)http://www.youtube.com/watch?v=aP55nA8fQ9I