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MANGAGEMENT & PROFESSIONAL DEVELOPMENT

DEPARTMENT,GOVERNMENT OF PUNJABEvent:

8th PPG (Public Policy and Governance) Course

Topic:Decision – Making and Problem Solving

PRESENTATION BY

Prof. Dr. Khawaja Amjad SaeedFounder Principal, Hailey College of Banking & Finance, University of the Punjab, Lahore Pakistan (2003----), Member Governing Council, International Federation of Accountants (IFAC), New York (1997-2000), President, South Asian Federation of Accountants (SAFA) (1997), President, Institute of Cost and Management Accountants of Pakistan (1997-2000), President, Association of Management Development Institutions of South Asia (AMDISA) (1993-96), Pro Vice-Chancellor University of the Punjab, Lahore (1994-1996), Founder Director, Institute of Business Administration (IBA), University of the Punjab, Lahore (1973-1996).Earlier he had eight years Corporate world experience in Pakistan.

Date & TimeJanuary 02, 2013 , 11:20 AM to 1:20 PM

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PRESENTATION FRAME

A: General (3)

A.1 Group LearningA.2 Management DevelopmentA.3 Presentation Strategy

B: Specific Presentation (5)Decision Making & Problem Solving

B.1 Decision Making: Concept B.2. Decision Making StepsB.3 Leader’s Role

1. Leader’s Power Base2. Leader’s Types

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3. Leader’s Profile

4. Significant Dimensions of Leader’s Personality

5. Tips for Leadership

B.4 Personal Qualities

B.5 Decision Making Models

1. Allah’s Models

2. Administrative Man Model

3. Indigenous

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A-1: Group Learning

- Speaker

- Material

- Participants

A-2: Management Development

- Tri – Dimensional:

- Knowledge

- Skills

- Attitudes

A: General

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- KASH

- SAVE

S Skills

A Attitudes

V Values

E Ethics

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A-3: Presentation Strategy

- Lecture – Participatory

- Self-Evaluation Instrument

- Graph for Analysis and Discussion

- Contributions from Participants:

Experiential Learning

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B-1: Decision-Making: Concept

- Means by which to:

- Administer

- Plan

- Organize

- Lead

- Control

Specific Presentation

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B-2: STEPS

1. Need for a decision

2. Criteria

3. Weightages to each criterion

4. Develop alternatives

5. Evaluate alternative

6. Select the best

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B-3: Leader’s Role

(a) Leaders Power Base

i) Legitimate

ii) Reward

iii) Coercive

iv) Referent

v ) Expert

vi) Exchange

(b) Leaders Types

i) Authoritarian

ii) Paternalistic

iii) Participative

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(c) Leaders Profile

- Ten Variables:

i) Dependence on authority

ii) Use of power and fear

iii) Dominates

iv) Dependence on personal expertness

v) Personal Likeableness

vi) Exhibition of sincere interest

vii) Development of persons

viii) Inspiration for the best results

ix) Weld members into a team

x) Sharing of ends and goals

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Chart will be distributed for review and discussion.

(d) Significant Dimensions of Leader’s Personality:Focus:i) Thinkingii) Feelings and Inter-relationshipiii) Outward Behaviour Characteristics

A write up is enclosed for self - evaluation.

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(e) Tips for Leadershipi) Make decision quickly.ii) Be independent.iii) Act and stand firmly.iv) Always have a fight on.v) Learn to deliver “Nos”.vi) Consider defeat as lesson.vii) Form Alliance with other leaders.viii) Walk towards danger.ix) Represent your followersx) Create a staff.xi) Reward loyalty.xii) Have a great and worthy purpose.

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B-4: Personal Qualities For Decision-Making

1: Experience

2: Judgment: 4 aspects

3: Creativity - Innovation

4: Quantitative Skills - OR

B-5: Decision-Making Models

Allah

(a) “Verily, when He intends a thing, His Command is “BE” and becomes”.

[ Al-Quran: Surah Yaseen; 36 – 82 ]

(b) Administrative Man Model

- Herbert Simon, Nobel Prize Winner.

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- Steps:1) Reorganize only a limited number of decision

criteria.2) Propose only a limited number of alternative.3) Be aware of only a few consequences of each

alternative.4) Formulate and simplify method of real situation.5) Select the alternative which presents a

satisfactory solution.3) Indigenous

- Participants experiences.

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