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MANISH ANAND Mobile: +91 9711279165 Email: [email protected] CAREER INTENTION To be associated with a progressive organization that gives scope for continuous learning and provides application of knowledge and skills that can be aligned to the latest trends, and be part of a team that dynamically works towards the growth of the organization and the self PROFESSIONAL SYNOPSIS A result-oriented accounting professional with 08 years of experience in managing workflow for General Accounting, Procurement, Accounts Payable, Operation management, Internal Controls, Quality Assurance & Team management Presently working as Assistant Manager at IBM India, Gurgaon Multitasking skills and ability to work under pressure Ability to supervise teams, improve workflow, accuracy and efficiency An ability to build rapport and trust quickly with colleagues and customers Experienced in international customer service with clients, customers and employees, ensuring effective results A systematic, organized and hardworking individual with an analytical bent of mind determined to be a part of a growth-oriented organization. Good in planning and execution skills added with a systematic approach and quick adaptability. CAREER HIGHLIGHTS Key Result Areas: Went on Knowledge Transfer to Australia for Transition of Record to Report process in May 2012 Successfully migrated R2R process (Month End Closing and Reporting) from Australia Played Key role in smoothening the process by implementing automation. Responsible for the monthly close as well as maintenance of all accounting ledgers including monthly review of all account reconciliations and journal entries. Responsible for downloading the knowledge to the executives, certifying them on the criteria set by the client; get the process into steady stage Looking after process improvement initiatives through system changes, process re alignment/ redefining, process migration & efficiency management Monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level Looking after daily operations such as implementation of new SOP/DTPs & new reporting lines for the Accounts Operation, etc Ensuring a high-quality customer experience, elevating customer satisfaction, while adhering to the quality standards and work processes and thus managing cost-effective operations Responsible for resolving customer complaints on performance bottlenecks Monitoring the post service activities like follow up with the customers, service reminders and handling customer grievances for superior customer service

Manish Anand Resume v1

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Page 1: Manish Anand Resume v1

MANISH ANANDMobile: +91 9711279165

Email: [email protected] INTENTION

To be associated with a progressive organization that gives scope for continuous learning and provides application of knowledge and skills that can be aligned to the latest trends, and be part of a team that dynamically works towards the growth of the organization and the self

PROFESSIONAL SYNOPSIS

A result-oriented accounting professional with 08 years of experience in managing workflow for General Accounting, Procurement, Accounts Payable, Operation management, Internal Controls, Quality Assurance & Team management

Presently working as Assistant Manager at IBM India, Gurgaon Multitasking skills and ability to work under pressure Ability to supervise teams, improve workflow, accuracy and efficiency An ability to build rapport and trust quickly with colleagues and customers Experienced in international customer service with clients, customers and employees, ensuring effective results A systematic, organized and hardworking individual with an analytical bent of mind determined to be a part of a

growth-oriented organization. Good in planning and execution skills added with a systematic approach and quick adaptability.

CAREER HIGHLIGHTS

Key Result Areas: Went on Knowledge Transfer to Australia for Transition of Record to Report process in May 2012 Successfully migrated R2R process (Month End Closing and Reporting) from Australia Played Key role in smoothening the process by implementing automation. Responsible for the monthly close as well as maintenance of all accounting ledgers including monthly review of

all account reconciliations and journal entries. Responsible for downloading the knowledge to the executives, certifying them on the criteria set by the client;

get the process into steady stage Looking after process improvement initiatives through system changes, process re alignment/ redefining,

process migration & efficiency management Monitoring overall functioning of processes, identifying improvement areas and implementing adequate

measures to maximize customer satisfaction level Looking after daily operations such as implementation of new SOP/DTPs & new reporting lines for the Accounts

Operation, etc Ensuring a high-quality customer experience, elevating customer satisfaction, while adhering to the quality

standards and work processes and thus managing cost-effective operations Responsible for resolving customer complaints on performance bottlenecks Monitoring the post service activities like follow up with the customers, service reminders and handling customer

grievances for superior customer service Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation

between team members

Key Functional Areas:

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Reviewing Detail Process Manual (SOP) prepared by Team Leaders and FTE’s and getting them approved from Clients

Preparation and review of Accruals (Income, Expense & utility) and Reversal JEs and other month end journals. Assist and coordinate with other department and divisions to ensure accurate and immediate transmission of

information. Leading Weekly and Monthly Operations Review Calls with client and Top Management Preparing weekly and monthly dashboards for client reporting. Maintaining good communication and building rapport with clients Identifying qualities of team members and molding them to be future leaders Advising Team members whenever they require guidance Ensuring all administrative and IT records are entered and updated correctly Imparting training and arranging refreshers for those who are below average performance parameters and newly

joined agents Comply with policies, procedures and standards at all times Work on special projects as per the requirement Leading Weekly and Monthly Operations Review Calls with client and Top Management Maintaining good communication and building rapport with clients

Jul 2014 – Till Date Assistant ManagerIBM India

Key Responsibilities: Current Total Team Strength – 12 Members including 2 Team Leaders Oversee the General Accounting process for end to end Balance sheet Reporting Balance sheet and Profit and Loss analysis in prospect to intercompany investments Responsible for the monthly close as well as maintenance of all accounting ledgers including monthly

review of all account reconciliations and journal entries Responsible for getting fixed assets acquisitions and disposals done on time and running fixed assets

depreciation schedule during month end. Amortization of prepaid expenses for rent and other expenses. Recharging other businesses for the expenses done on their behalf. Preparation and posting of Reclass JEs Preparing and posting upstream JE during month end Preparing various Financial and Non Financial Roll Forwards. Reporting various stats (AP, AR, Bad Debts, Inventory, Fixed Assets WIP Stats)in Hyperion. Customize and extract accounting reports for management review Coordinate with Accounts Payables and Receivables department for ensuring timely resolution of all

Supplies and Customer queries Implementing quality control checks on client database Handling client contracts and issue renewal reminder Work with internal and external auditors during reviews and audits to ensure full cooperation from

accounting staff and compliance with all qualified requests Interacting with US counterparts through mails / conference calls, inbound and outbound calls on

behalf of the team for resolving queries which are raised during the process Monitoring & reporting on standards & performance targets Implementing new initiatives Provide timely explanations of variances between actual results and forecasts/budgets Ensuring all administrative and IT records are entered and updated correctly Preparing daily workloads for staff & coordinating the daily allocation of workof new staff Comply with policies, procedures and standards at all timesHandling different types of process and

take a responsible for completion of that target for the day

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Work on special projects as per the requirement

Achievements: Got the Gold award as a team to complete the project Rated amongst the top contributor from the year of joining (2012 and 2013) Recognized as Talent Spark for year 2013. Received various performance awards at regular intervals. Got the Silver and Customer awards for the continuous good performance Successfully completed the projects in the given timeframe Initiated various Lean ideas which result in increasing efficiency and reducing cycle time Very low attrition ratio

Feb 2012 – Jun 2014 Team Lead – Finance and Accounts(Record to Report)IBM India

Job Description: Supervised the team of 5 Team members for General Accounting Processes Went to Australia for transitioning Record to Report Process Preparing & presenting monthly MIS reports Ensuring deliverables are met as per agreed SLA Interacting with client through mails / conference calls, inbound and outbound calls on behalf of the team for

resolving queries which are raised during the process

General Accounting: Prepared and maintained Bank Reconciliation Reconciled GL accounts and Business Card account Prepared monthly financial statements and reports for different BU’s (variance analysis). Performing and reviewing bank reconciliation, credit card statements reconciliation and other Balance

sheet account reconciliation. Preparing and reviewing Intercompany reconciliations and resolving variances thereafter Balance Sheet and P/L analysis and clearing small variances Amortization of prepaid expenses for rent and other advances Preparation and posting of Accruals (Income, Expense & utility) and Reversal JEs Customize and extract

accounting reports for management review

Major Accomplishments: Redesigning of Dashboard and Score Card for my team Cleared a back log of 3 years for GRNI POs. Completion of 100% SOPs of each Process

Previous Employer Genpact Oct 2006 – Feb 2012 Process Developer

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1. Process Specification: Jun 2009 – Feb 2012

Job Description:Intercompany Accountant and Financial Support for HONEYWELL (Accounts Reconciliation)

Role and Responsibilities: Accountable for handling activities related to accounts and operations of all branches in Delhi NCR Preparing reconciliations for Inter-company Debtors and Creditors. Handling Inter-company Payments and other Accounting Activities for Honeywell Entities and its Trading Partners. Booking and Follow up on various Honeywell Inter-company Payments issues. Performing routine AR & AP activities for the process. Linking with various sites for various AR & AP related

issues. Fluctuation Analysis for the various accounts. Booking Several Accounting Entries for Honeywell as a part of Closing & Reporting activities on SAP. Follow up with overseas branches for closure of open items. Invoice Booking & application of payment received and passing adjustment entries for short Payments Preparing monthly and quarterly schedules for reporting.

Achievements: Spot Award in Q1’11 Was selected as Star Performer for year 2010. Received bronze award within two months of joining the team. Received Pat on The Back award for period April 2009-June 2010. Lean Certification

2. Process Specification: Oct 2006– Jun 2009

Job Description:Back Office Operation and Financial Support for BUPA (Accounts Payable)

Role and Responsibilities: Maintenance of database of all the vendor suppliers Making payments of invoices (Accounts Payable) Auditing and checking invoices for payments Responsible for negotiating past due accounts Managing reports – generate, review and analyze weekly / monthly reports(financial) Handling and managing queues as per TAT Preparing weekly dashboards for the team Mentoring new trainees & handling floor queries. Updating Process status report on weekly and Monthly basis

EDUCATION & PROFESSIONAL DEVELOPMENT

B.Com, Delhi University 2009 – 57% Sr. Sec (Commerce) in 2006 from CBSE Board Delhi - 77.5%

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Matriculation in 2004 from CBSE Board Delhi – 73.5%

IT SKILLS

Oracle Pronto Bass SAP R/3 MS Office (Excel, Word, PPT)

PERSONAL DETAILS

Name : Manish Anand Father’s Name : Mr Sunil Anand Date of Birth : 23rd May 1988 Home Address : AK-57, Shalimar Bagh, Delhi-110088 Contact no. : +91 9711279165 E-mail Address : [email protected]

Manish Anand