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MANUAL FOR SAFETY OVERSIGHT
OF AIR NAVIGATION SERVICES
Third Edition, Jan 2108
Issued under the authority of the Director General
Bhutan Civil Aviation Authority
ANS Safety Oversight Manual
Record of Amendments and Corrigenda Chapter: Page: i
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
RECORD OF AMENDMENTS AND CORRIGENDA
AMENDMENTS
CORRIGENDA
No Date applicable
Date entered
Entered by No Date of issue
Date entered
Entered by
01 15.08.15 15.08.15 Pema Tashi
02 15.03.18 15.03.18 Pema Tashi
03 14.05.18 14.03.18 K. Wangchuk
ANS Safety Oversight Manual
Table of Content Chapter: Page:iii
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
TABLE OF CONTENT
RECORD OF AMENDMENTS AND CORRIGENDA ................................................................................... I
TABLE OF CONTENT .......................................................................................................................... III
FOREWORD ...................................................................................................................................... V
CHAPTER 1. DEFINITIONS ...................................................................................................................1
CHAPTER 2. BHUTAN CIVIL AVIATION AUTHORITY ..............................................................................3
2.1 ORGANIZATIONAL STRUCTURE OF BHUTAN CIVIL AVIATION AUTHORITY ......................................................... 4
2.2 ORGANIZATIONAL STRUCTURE OF ANAD DIVISION ................................................................................. 5
2.3 ORGANIZATION CHART OF AIR NAVIGATION SERVICES (ANS) SECTION ....................................................... 6
2.4 AIR NAVIGATION SERVICES SECTION STAFFING METHODOLOGY ................................................................ 7
CHAPTER 3. GENERAL .........................................................................................................................8
3.1 PURPOSE OF THIS SAFETY OVERSIGHT MANUAL ............................................................................................ 8
3.2 LEGAL AND REGULATORY BASIS FOR AIR NAVIGATION SERVICE’S “SAFETY REGULATION AND SAFETY OVERSIGHT” ....... 9
3.3 BCAA MANAGEMENT SYSTEM .................................................................................................................. 15
3.4 COMPLAINS TO THE BCAA ...................................................................................................................... 16
CHAPTER 4. ANS SAFETY OVERSIGHT PROCEDURES ........................................................................... 17
4.1 PROCEDURE 1 – AUDIT MANAGEMENT ..................................................................................................... 17
4.1.1 Creation of the Surveillance Programme ................................................................................... 17
4.2 PROCEDURE 2 – CERTIFICATION/APPROVAL OF ANS SERVICE PROVIDERS ....................................................... 33
4.2.1 Application receipt process ........................................................................................................ 33
4.2.2 Certification/approval process ................................................................................................... 34
4.2.3 Issue of a certificate/approval .................................................................................................... 35
4.3 PROCEDURE 3– OVERSIGHT OF THE INTRODUCTION OF CHANGES IN ATM SYSTEMS........................................... 35
4. 3.1 Guidance on the level of oversight needed ............................................................................... 35
4.3.2 Notification procedure ............................................................................................................... 36
4.3.3 Notification receipt and oversight procedure ............................................................................ 37
4.4 PROCEDURE 4– OCCURRENCE REPORTING OVERSIGHT AND SAFETY DATA MANAGEMENT. ................................... 38
4.4.1 Oversight of the occurrence reporting procedures of the ANS provider(s) ............................... 38
4.5 PROCEDURE 5– ATM INCIDENT AND OCCURRENCE INVESTIGATION ................................................................ 39
4.5.1 Investigation process.................................................................................................................. 40
4.6 PROCEDURE 6– REGULATION OF TRAINING FOR ANS PERSONNEL ................................................................... 40
4.7 PROCEDURE 7– ENSURING THE INCORPORATION OF APPLICABLE INTERNATIONAL REGULATIONS INTO THE INTERNAL
LEGAL ORDER OF BHUTAN ............................................................................................................................. 41
4.7.1 Reception of new regulations .................................................................................................... 42
4.8 PROCEDURE 8 – SAFETY DIRECTIVES .......................................................................................................... 42
4.8.1 Initiation procedure ................................................................................................................... 43
4.8.2 Finalization procedure ............................................................................................................... 43
4.8.3 Publication procedure ................................................................................................................ 44
4.8.4 Monitor and review procedure .................................................................................................. 44
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4.9 PROCEDURE 9 – DEVELOPMENT AND DISTRIBUTION OF GUIDANCE MATERIAL .................................................. 44
4.9.1 Initiation procedure ................................................................................................................ 45
4.9.2 Finalization procedure ............................................................................................................... 45
4.9.3 Publication procedure ................................................................................................................ 45
4.9.4 Monitor and review procedure .................................................................................................. 45
APPENDIX A – SERVICE LEVEL AGREEMENTS ...................................................................................... 47
APPENDIX B – INSPECTOR JOB DESCRIPTIONS ................................................................................... 48
APPENDIX C – INSPECTOR TRAINING POLICY AND PROGRAMME ....................................................... 83
APPENDIX 1. ATS CHECKLIST .......................................................................................................... 105
APPENDIX 2A. AIS INSPECTION CHECKLIST/REPORT ........................................................................ 137
APPENDIX 2B. AIS INSPECTION CHECKLIST/REPORT (NOF) ............................................................... 140
APPENDIX 3. MET INSPECTION CHECKLIST ...................................................................................... 144
APPENDIX 4. CNS INSPECTION CHECKLIST ....................................................................................... 148
APPENDIX 5. PANS-OPS INSPECTION CHECKLISTS ............................................................................ 152
APPENDIX 6A. SAR INSPECTION CHECKLISTS ................................................................................... 155
APPENDIX 6B: SAR INSPECTION CHECKLISTS (RSC) ......................................................................... 162
APPENDIX 7. MAPS/CHART INSPECTION CHECKLIST ........................................................................ 166
APPENDIX 8. SAFETY REGULATORY AUDIT/INSPECTION OBSERVATION (SAMPLE) ............................ 173
APPENDIX 9. SAFETY REGULATORY AUDIT/INSPECTION RESPONSE TO OBSERVATION (SAMPLE) ....... 174
APPENDIX 10. SAFETY REGULATORY AUDIT/INSPECTION REQUEST FOR CORRECTIVE ACTION (RCA)
(SAMPLE) ....................................................................................................................................... 175
APPENDIX 11. SAFETY REGULATORY AUDIT/INSPECTION RESPONSE TO REQUEST FOR CORRECTIVE
ACTION .......................................................................................................................................... 176
APPENDIX 12. ANSP SAFETY REGULATORY AUDIT/INSPECTION SAFETY NOTIFICATION(SAN) ........... 177
APPENDIX 13. ANSP SAFETY REGULATORY AUDIT/INSPECTION RESPONSE TO SAFETY
NOTIFICATION(SAN) ....................................................................................................................... 178
APPENDIX 14. REGULATORY AUDIT/INSPECTION FINDING FROM (SAMPLE) .................................... 179
APPENDIX 15. CAP UNACCEPTABLE LETTER (SAMPLE) ...................................................................... 181
APPENDIX 16. AUDIT CLOSE WITH ACCEPTABLE CAP LETTER (SAMPLE) ............................................. 182
APPENDIX 17. CAP ACCEPTABLE LETTER (SAMPLE) .......................................................................... 183
APPENDIX 18. AUDIT CLOSE NO FINDINGS LETTER (SAMPLE) ........................................................... 184
APPENDIX 19. PARALLEL REPORT (SAMPLE) .................................................................................... 185
APPENDIX 20. INSPECTOR'S OJT REPORT ........................................................................................ 187
ANS Safety Oversight Manual
Foreword Chapter: Page: v
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
FOREWORD
This part of the Safety Oversight Manual has been designed to emphasize the obligations and responsibilities for safety oversight of Bhutan Civil Aviation Authority (BCAA) and to provide information and guidance for government decision makers on the establishment and management of a safety oversight system.
The purpose of this manual is to describe the procedures for safety oversight of Air Navigation
Services Providers (ANSP) and to provide guidance to the Authority ANS Inspectorate personnel
on applying associated regulations and legislation, in the field of ANS.
The Manual contains procedures, instructions and information, which are intended to form the
basis of proper Oversight System of BCAA to all ANSPs in Bhutan, in order to comply with the
requirements of air navigation safety.
This manual is published for use by the ANS Inspectorate personnel, while the personnel of
relevant departments / Organization within the BCAA, ANS Providers, the employees of
ANS Providers and any organizations and their employees contracted to ANS Providers, will be
notified for its publication.
Wangdi Gyaltshen
Director General
Bhutan Civil Aviation Authority
Date: 01/01/2018
ANS Safety Oversight Manual
Definitions Chapter: 1 Page: 1
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
CHAPTER 1. DEFINITIONS
Air Navigation Service (ANS): Air traffic services; communication, navigation and surveillance services;
meteorological services for air navigation; aeronautical information services, PANS-Ops and Search and Rescue. ANS Inspectorate: The Inspectorate within the Bhutan Civil Aviation Authority performing safety rulemaking and the oversight functions in relation to ANS.
ANS Provider: Person or organization, or designated representative of an organization, which is subject to regulation by the ANS Inspectorate. Air Traffic Management (ATM): The aggregation of ground based (comprising variously ATS, ASM, ATFM) and airborne functions required to ensure the safe and efficient movement of aircraft during all appropriate phases of operations.
ATM System: The part of the ANS system composed of a ground based ATM component and an airborne ATM component. The ATM system includes human, technical systems and procedures, and assumes the existence of a supporting CNS system. Audit: An in-depth review of the activities of an organization to verify conformance to defined
objectives or regulations and standards. Auditee: Person with responsibility and authority over the area to be audited.
Auditor: Authorized person carrying out a safety audit on behalf of the ANS Inspectorate.
Civil Aviation Authority: The Bhutan Civil Aviation Authority
Designated Authority: The competent body designated by Royal Government of Bhutan, responsible
for ANS safety regulation.
ANS Inspector: The ANS Inspector or the designated representative for the purposes of a particular
procedure.
Inspection: An extension to the Safety Regulatory Audit process to verify that the final product
and/or service complies with requirements and approved procedures and processes as well as the
effectiveness of those procedures and processes.
Lead Auditor: Auditor with overall responsibility for the audit team.
Point of Responsibility (PoR): Point of Responsibility - point nominated within the ANS Inspectorate
to receive the audit report and undertake appropriate actions with regard to the findings of the audit. Safety Directive: A document issued or adopted by the BCAA/the ANS Inspectorate which mandates actions to be performed on a system to restore a tolerable level of safety, when evidence shows that
aviation safety may otherwise be compromised. Safety Oversight: The function undertaken by the ANS Inspectorate to verify that safety regulatory
ANS Safety Oversight Manual
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objectives and requirements are effectively met.
Safety Regulation: The process of rulemaking for and oversight of all the safety related aspects of the
ANS systems, procedures, practices and personnel under the control of the service provider.
Safety Rulemaking: The process by which safety objectives and requirements are set. Safety Regulatory Audit: A systematic and independent examination conducted by the ANS Inspectorate to determine whether complete safety- related arrangements or elements thereof, to
processes and their results, products or services, comply with required safety-related arrangements and whether they are implemented effectively and are suitable to achieve expected results.
—— END ——
ANS Safety Oversight Manual
Bhutan Civil Aviation Authority Chapter: 2 Page: 3
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
CHAPTER 2. BHUTAN CIVIL AVIATION AUTHORITY
The contents in this publication are based on Civil Aviation and ICAO Doc. 9473 (Safety
Oversight Manual).
This document describes the rationale behind the establishment of a BCAA ANS
Inspectorate.
The document also contains the Job Descriptions for all the Inspectors within the
Inspectorate.
The information contained in this publication is subject to constant review in the light of the
changing regulations and requirements. No reader should act on the basis of any such
information without also referring to applicable laws and regulations and without taking
appropriate professional advice when/as indicated/required. Although the effort has been made
to ensure accuracy, the Bhutan Civil Aviation Authority, shall not be held responsible for loss or
damage caused by errors, misprints or misinterpretation of the contents hereof.
Notes:
1. It is strictly forbidden for persons or agencies to reproduce, reformat or transmit this
document, or any part thereof, for commercial sales purposes including photocopying, recording,
or through information storage/retrieval systems, unless otherwise permitted to do so by BCAA. 2. Furthermore, the Bhutan Civil Aviation Authority, expressly disclaims all and any liability
to any person, in respect of anything done or omitted, and the consequences of anything done or
omitted, by any such person reliance solely on the contents of this publication.
ANS Safety Oversight Manual
Bhutan Civil Aviation Authority Chapter:2 Page: 4
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2.1 Organizational Structure of Bhutan Civil Aviation Authority
BCAA (AUTHORITY)
BOARD AIG
ANAD Division FLIGHT SAFETY Division AFD Division
LEGAL ACCOUNTS ADM AERODROME ANS AVSEC AW F/ SAFETY
-Technical Planning & execution
-Rule Making/ standards developing
-Guidance and Manual Development
-ANSP designation
-Unit Endorsement
- ATC LICENSING
-ANSP CERTIFICATION
-Safety oversight functions
-Developing Inspectorate Training Plan
- Collection of Accident incident data
-Technical Planning & execution
-Rule Making/ standards developing
-Guidance and Manual Development
- LICENSING
-CERTIFICATION
-Safety oversight functions
-Developing Inspectorate Training Plan
- Collection of Accident incident data
TECH LIB HRO IT
CABINET MINISTRY (MoIC)
ANS Safety Oversight Manual
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2.2 Organizational Structure of ANAD Division
-Rule Making/ standards developing
-Guidance and Manual Development
- Aerodrome CERTIFICATION
-Safety oversight functions
-Developing Inspectorate Training Plan
- Collection of Accident incident data
-Rule Making/ standards developing
-Guidance and Manual Development
- Safety oversight functions
-Developing Inspectorate Training Plan
- Collection of Accident incident data
-Technical Planning & execution
-Rule Making/ standards developing
-Guidance and Manual Development
-ATCO Unit endorsement
- ATC LICENSING
-ANSP CERTIFICATION
-Safety oversight functions
-Developing Inspectorate Training Plan
- Collection of Accident incident data
AIR NAVIGATION
&AERODROME DIVISION
AERODROME SECTION AIR NAVIGATION SECTION AVSEC SECTION
CNS UNIT ATS/MET/SAR UNIT AIS/ PANS-OPS/CHARTS UNIT
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2.3 Organization Chart of Air Navigation Services (ANS) Section
SENIOR ANS INSPECTOR
Dr. Karma Wangchuk
ATS
MET
SAR
CNS
AIS
MAPS/ CHART
PANS-OPS
CNS INSPECTOR Mr. Karma Gayley
ATS/MET/SAR INSPECTOR Mr. Yonten Dendup
AIS/CHARTS/ PANS-OPS INSPECTOR Mr. Kencho Tshering
CHIEF AERONAUTICAL OFFICER
Mr. Pema Tashi
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2.4 Air Navigation Services Section Staffing Methodology
Each of the seven technical areas under Air Navigation Services Section (ATS, AIS,
CHARTS, CNS, MET, PANS-OPS, SAR) will be staffed adequately with appropriate
number of inspectors.
The methodology used in each area will be as follows:
1) ATS – Against every 30 active Air Traffic Controllers employed by the ANSP,
BCAA will employ 1 ATS inspector. This is assuming that ANSP employs Air
Traffic Controllers based on the demand and work load depending upon the traffic
handled.
2) AIS – For every 50 AIS/NOTAM staff employed by the ANSP, BCAA will employ 1
AIS Inspector.
3) CHARTs and PANS-OPS – for every 3 Major Aerodromes (International or large
domestic) or a combination of 10 smaller Aerodromes, and 2 or less Major
Aerodromes, BCAA will employ 1 CHARTs and PANSOPs inspector.
4) CNS – for every 2 Major CNS establishments (serving International airports or large
domestic airports or Enroute centers) or a combination of 10 smaller CNS
establishment (establishment serving smaller domestic airports or remote sites for
Enroute navigation), and 1 Major CNS establishment, BCAA will employ 1 CNS
Inspector.
5) MET – for every 3 Major Aerodromes (International or large domestic) or a
combination of 10 smaller Aerodromes (or major weather observatories), and 2 or less
Major Aerodromes, BCAA will employ 1 MET inspector.
6) SAR – for every 2 RCC or a combination of 5 RSCs and 1 or less RCC, BCAA will
employ 1 SAR Inspector.
Less than 30% Overhead on the total time of the Inspectors is assumed to be necessary to be
devoted to development of procedures, participation in regulation development, training and
other international/national work.
The above staffing requirements are in addition to one Chief Aeronautical Officer and one Sr.
ANS Inspector, both of whom shall be able to stand in for any of the inspectors in their
absence.
However, recognizing the limited aviation activities right now, BCAA will only employ three
Inspectors looking after CNS, ATS/MET/SAR and AIS/CHARTS/PANS-OPs, one Sr. ANS
Inspector and one Chief Aeronautical Officer. The arrangement will be assessed every five
years coinciding with the Royal Government’s Five Year Plan period.
—— END ——
ANS Safety Oversight Manual
General Chapter: 3 Page: 8
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CHAPTER 3. GENERAL
3.1 Purpose of this Safety Oversight Manual
This Manual (in chapter 3) describes the functions of safety oversight in the field of Air
Navigation Services (ANS) with a description of the principles underlying their application. These
functions are distributed in the organizational structure of the ANS Inspectorate, which also have
the internal linkages within the structure of the Bhutan Civil Aviation Administration (BCAA). Independent oversight of ANS by the BCAA aims to verify the uniform application of all applicable ANS safety and other regulatory requirements by all ANS Providers (ANSPs) providing Air Navigation Services in the area of responsibility of the Kingdom of Bhutan.
Chapter 4 contains detailed procedures, responsibilities and the processes by which BCAA will
meet its legal obligation to ensure that ANS provision meets all applicable requirements. The
Manual contains detailed administrative procedures, forms and other internal used documents.
The Manual also contain detailed administrative procedures, forms, and other internal used
documents. This document conforms now and will continue to conform, through specific procedures, to the provisions of ICAO Doc 9734 (Safety Oversight Manual).
The BCAA will keep records of the conduct of safety regulatory activities that will provide
assurance to interested parties that it is effective, thorough and comprehensive in its work.
Through this document, the BCAA notifies to authority personnel, to ANS Providers, the
employees of ANS Providers and any organizations and their employees contracted to ANS
Providers:
all the safety regulatory oversight activities of the BCAA in relation to the ANS
Inspectorate;
why the BCAA/the ANS Inspectorate does them;
who in the BCAA/the ANS Inspectorate is responsible for each activity;
how the BCAA/the ANS Inspectorate makes sure it does everything it says it does;
how the BCAA/the ANS Inspectorate checks that it does everything it should do;
how the BCAA/the ANS Inspectorate knows what it does is legal and applicable; and
how a person or organization can act if the BCAA/the ANS Inspectorate does not do all
the things it says it does.
By the adoption of this Manual and procedures therein, BCAA declares its capability and intent to
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ensure on a continuous basis the proper and effective safety oversight of Air Navigation Services Providers (ANSPs) at the aerodromes and in the airspace of Bhutan.
3.2 Legal and regulatory basis for air navigation service’s “safety regulation and safety
oversight”
3.2.1 ICAO Requirements
The BCAA provisions for air traffic services (ATS) safety management, contained in
BCAR - 11
BCAR 11 -Air Traffic Services and in the Procedures for Air Navigation Services — Air Traffic
Management (PANS-ATM, ICAO Doc 4444), requires Bhutan to implement systematic and
appropriate safety management programmes to ensure that their ATS systems achieve an
acceptable level of safety, and to establish such levels of safety and safety objectives for their air
traffic services.
The objectives of ATS safety management are to ensure that the established level of safety
applicable to the provision of ATS within an airspace or at an aerodrome is met, and that
safety-related enhancements are implemented wherever necessary. The provisions of the PANS-
ATM require that an ATS safety management programme include:
a) monitoring of overall safety levels and detection of any adverse trend;
b) safety reviews of ATS units;
c) assessments in respect of planned implementation of airspace reorganizations, the
introduction of new equipment, systems or facilities, and new or changed ATS procedures;
and
d) a mechanism for identifying the need for safety-enhancing measures.
ICAO has identified and defined the following critical elements of a State’s safety oversight system: CE-1. Primary aviation legislation
The provision of a comprehensive and effective aviation law consistent with the environment and
complexity of the State’s aviation activity and compliant with the requirements contained in the
Convention on International Civil Aviation.
CE-2. Specific operating regulations
The provision of adequate regulations to address, at a minimum, national requirements emanating
from the primary aviation legislation and providing for standardized operational procedures,
equipment and infrastructures (including safety management and training systems), in
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conformance with the Standards and Recommended Practices (SARPs) contained in the Annexes
to the Convention on International Civil Aviation. Note.— The term “regulations” is used in a generic sense to include but is not limited to instructions, rules, edicts, directives, sets of laws, requirements, policies, and orders.
CE-3. State civil aviation system and safety oversight functions
The establishment of a Civil Aviation Authority (CAA) and/or other relevant authorities or
government agencies (headed by a Chief Executive Officer), supported by the appropriate
and adequate technical and non-technical staff and provided with adequate financial resources.
The State authority must have stated safety regulatory functions, objectives and safety policies.
Note.— The term “State civil aviation system” is used in a generic sense to include all authorities
with aviation safety oversight responsibility which may be established by the State as separate
entities, such as: CAA, Airport Authorities, Air Traffic Service Authorities, Accident
Investigation Authority, and Meteorological Authority.
CE-4. Technical personnel qualification and training
The establishment of minimum knowledge and experience requirements for the technical
personnel performing safety oversight functions and the provision of appropriate training to
maintain and enhance their competence at the desired level. The training should include
initial and recurrent (periodic) training.
CE-5. Technical guidance, tools and the provision of safety-critical information
The provision of technical guidance (including processes and procedures), tools (including
facilities and equipment) and safety-critical information, as applicable, to the technical personnel
to enable them to perform their safety oversight functions in accordance with established
requirements and in a standardized manner. In addition, this includes the provision of technical
guidance by the oversight authority to the aviation industry on the implementation of applicable
regulations and instructions.
CE-6. Licensing, certification, authorization and approval obligations
The implementation of processes and procedures to ensure that personnel and organizations
performing an aviation activity meet the established requirements before they are allowed to
exercise the privileges of a Licence, certificate, authorization and/or approval to conduct the
relevant aviation activity.
CE-7. Surveillance obligations
The implementation of processes, such as inspections and audits, to proactively ensure that
aviation Licence, certificate, authorization and/or approval holders continue to meet the
established requirements and function at the level of competency and safety required by the State
to undertake an aviation-related activity for which they have been licensed, certified, authorized
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and/or approved to perform. This includes the surveillance of designated personnel who perform
safety oversight functions on behalf of the BCAA.
CE-8. Resolution of safety concerns
The implementation of processes and procedures to resolve identified deficiencies impacting
aviation safety, which may have been residing in the aviation system and have been detected by
the regulatory authority or other appropriate bodies.
These critical elements of a safety oversight system are essentially the safety defence tools
required for the effective implementation of safety-related legislation and regulations,
policies and procedures. ICAO Member States are expected to implement the critical elements
in a manner that assumes the shared responsibility of the State and the entire aviation community
of the region.
A State’s responsibility under the ICAO-Convention and its Annexes includes:
the licensing of operational personnel;
the control and supervision of licensed personnel, certified products, and approved
organizations;
the provision of air navigation services (inclusive of meteorological services, aeronautical
telecommunications, search and rescue services, charts and the distribution of
information); and
aircraft accident and incident investigation.
The sole objective of the investigation shall be the prevention of accidents and incidents. It is
not the purpose of this activity to apportion blame or liability. Any investigation carried out must
be strictly objective and totally impartial and must also be perceived to be so. It should be
conducted in such a way that it can withstand political or other interference.
CE-N0. Critical Element ANS Inspectorate Tasks
CE-3 State civil aviation system and safety oversight functions
The State authority must state safety regulatory functions, objectives and safety policies.
CE-7 Surveillance obligations
To implement processes, such as inspections and audits, to proactively ensure that the level of competency and safety required by the State will be met.
CE-8 Resolution of safety concerns To implement processes and procedures to resolve identified deficiencies impacting aviation safety.
CE-6 Licensing, certification, authorization and approval obligations
To implement processes and procedures to ensure that personnel and organizations performing an aviation activity meet the established requirements.
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Regarding BCAA ANS Inspectorate the following critical elements contain the main tasks:
One further important aspect in an international context is the requirement and responsibility of a
Contracting State to establish and provide air traffic services in flight information regions, control
areas or control zones extending over its territory. To ensure an adequate level of air traffic
services and communications, navigation and surveillance, as well as procedures applicable to
the airspace or aerodrome concerned, the appropriate air traffic services authority is required to
implement formal and systematic safety management programme for the services under its
jurisdiction. When appropriate, these air traffic services (ATS) safety management programme
should be established on the basis of regional air navigation agreements.
3.2.2 Legal framework and standards
This section describes:
the Regulatory Framework or basis for ANS Safety Regulation by BCAA;
any related legislation which supports this work;
the Standards for ANS Providers;
the Safety Regulatory Principles as they apply to ANS Providers;
the Safety Regulatory Principles and Processes applied by the BCAA when conducting
ANS Safety Regulation; and
BCAA Organizational Structure for ANS Regulation and Oversight. BCAA may publish other documents which provide details of acceptable means of compliance with the Articles in the Law or Regulations under the Law. The regulatory requirements and standards applicable to ANS Providers and enforced through the processes in this Manual are:
ICAO Annex 1, Personnel Licensing,
ICAO Annex 2, Rules of the Air,
ICAO Annex 3, Meteorological Service for International Air Navigation,
CE-4 Technical personnel qualification and training
To establish minimum knowledge and experience requirements for the technical personnel performing safety oversight functions.
CE-5 Technical guidance, tools and the provision of safety-critical information
To provide technical guidance (including processes
and procedures), tools (including facilities and
equipment) and safety-critical information, as
applicable, to the technical personnel to enable them
to perform their safety oversight functions.
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ICAO Annex 4, Aeronautical Charts,
ICAO Annex 10, Aeronautical Telecommunications,
ICAO Annex 11, Air Traffic Services,
ICAO Annex 13, Accident and Incident Investigation,
ICAO Annex 14, Aerodromes,
AO Annex 15, Aeronautical Information Services,
Other relevant ICAO Documents and International Standards and Requirements
3.2.3 BCAA principles of ANS safety regulation/safety oversight.
1. ANS safety regulation a n d oversight is independent from the planning, implementing and
providing of air navigation services.
2. T h e BCAA is independent of the service provider and shall monitor safety performance
through regular monitoring and assessment of the levels of safety achieved against the
tolerable levels of safety determined by the BCAA for systems and sub-systems in the
airspace blocks under its responsibility. The results of the monitoring of safety will be
used by the BCAA to determine areas where the verification of compliance with safety
regulatory requirements is necessary as a matter of priority. BCAA will take action as
appropriate in these identified areas of concern.
3. To achieve a common safety goal the relationship between BCAA and ANS Providers
should be that of a partnership.
4. BCAA shall set and oversee regulatory requirements required to maintain the
safety of the Service Providers’ systems.
5. Regulatory activity shall be kept to the minimum practical level consistent with
effective safety regulation.
6. BCAA shall monitor the investigation, or conduct its own investigation as necessary, of
reportable events.
7. BCAA shall ensure that all regulatory and oversight functions are carried out by personnel
who are and remain appropriately qualified, specifically:
a) an air traffic control or engineering background and qualification, preferable with a
minimum of five years practical working experience in an ANS operational, technical or
regulatory environment and
b) an appropriate qualification to conduct safety audits in accordance with applicable
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ICAO international standards for ANS.
8. Audits will only be conducted by suitably trained and qualified auditors of the BCAA.
9. Regulation shall be carried out on all safety related aspects of the technical systems,
procedures, practices and personnel under the control of the service provider.
3.2.4 BCAA principles of safety regulation for the ANS provider
1. The Primary responsibility for the safety of the Air Navigation Services rests with the
ANS Provider.
2. All service providers shall have a Safety Policy Statement that is approved by the most
senior level of management within the Organization/ Department.
3. All ANS service providers shall use an effective Safety Management System (SMS) for
verification of the safety of the services supplied by them, and that of any service used
by them.
4. Regulatory approval by the BCAA should be obtained for all safety related aspects of their
service. 3.2.5 Implementing the principles of ANS safety regulation/safety oversight
BCAA shall implement those principles through two main procedures: rulemaking and oversight,
and their related procedures contained in Part 2 of this Manual.
3.2.5.1 Safety rulemaking
Safety requirements are set by the Rulemaking-Procedure. It consists of the definition of
applicable safety requirements and associated standards and practices to ensure that the
determined national tolerable levels of safety and any appropriate regulatory provisions that result
from international or national obligations are complied with.
Those principles of the rulemaking procedure are equally applicable to the production of other
forms of regulatory material, including standards, recommended practices and policies,
promulgated acceptable means of compliance, and guidance material.
3.2.5.2 Safety oversight
The procedures for Safety Oversight, both Initial and Ongoing, in general may be defined as tasks
undertaken by a designated authority to verify that the defined safety regulatory objectives and
requirements are met in an effective manner.
BCAA will obtain that verification primarily through the conduct of audits or by analyzing the
output or effectiveness of the provider’s processes and procedures.
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BCAA may engage the services of specified organizations or experts from other
Organizations to conduct audits on behalf of the BCAA/ANS Inspectorate. These Organizations
and experts need a specific authorization by the BCAA.
3.2.5.2.1 Initial safety oversight
The procedures to gain objective information to enable a decision to be made to permit an
ANS-Organization to operate in a particular ATM functional area as well as the
introduction of new systems and changes to existing systems. Safety regulatory auditing will be
used to obtain information to assist the ANS Inspectorate in making decisions relating to the
initiation of operations by an ATM service provider.
This procedure is termed “Initial Oversight”.
Initial Oversight may also be required following changes to the organization or infrastructure of
the service provider in order to verify that the changes have not negatively impacted on
the service provider’s ability to continue to provide services with the necessary level of safety.
The responsibility to demonstrate to BCAA/the ANS Inspectorate that the resulting system
will meet all appropriate safety requirements throughout its complete lifecycle lies by the specific
service provider.
3.2.5.2.2 Ongoing safety oversight
Following initial oversight, the ANS Inspectorate will need to implement an annual audit
programme designed to verify the continued effective operation of the service provider’s
management and hence allow for continued operation of the ATM service provider.
This procedure is termed “On-going Oversight”.
Ongoing safety oversight includes all procedures undertaken by BCAA/ANS Inspectorate to
verify that safety objectives continue to be met for the operational lifetime of the function
or system.
The verification procedures of the ongoing safety oversight include the monitoring of safety
performance and safety regulatory audits which are normally done routinely.
Ad-hoc audits may be initiated where received information suggests that such action is necessary.
3.3 BCAA management system This Manual is part of the BCAA overall management system and, as such, is subject to the
BCAA document management and quality assurance processes. Consequently, the procedures in
the Manual will be reviewed regularly for their accuracy, efficiency and effectiveness, amended
as necessary and incorporated in a revised version of the Manual.
The BCAA management system, through the procedures and processes of this Manual and the
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manuals of the other technical departments (i.e. flight operations, airworthiness, aerodromes etc.),
ensures the BCAA has adequate and effective internal interfaces between its different
technical departments.
Such interfaces ensure those different technical departments provide consistent regulation
and oversight through proper consultation and collaboration as appropriate. Furthermore, they
promote a culture of collective learning throughout the BCAA leading to a continual process of
improvement in the regulatory environment.
In addition, the management system ensures effective interface arrangements with external
regulatory or governmental organizations.
The technical departments of the ANS Inspectorate are also supported by the human resources,
finance and legal functions to ensure the provision of effective safety regulation and safety
oversight.
3.4 Complains to the BCAA Should a person or organization wish to complain about any aspect of the BCAA policy and
procedures herein or have any grievance in respect of their application, that person or
organization should inform the Director General BCAA by letter at the address below. The letter
should provide sufficient information to enable a proper response.
Address of the Civil Aviation Authority of the Bhutan is as follows:
Director General
Bhutan Civil Aviation Authority Paro Airport Tel: +975 2 271347 E mail: [email protected]
—— END ——
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CHAPTER 4. ANS SAFETY OVERSIGHT PROCEDURES
4.1 Procedure 1 – Audit Management
Guidance:
Auditing means all procedures used to obtain independent evidence that will provide confidence in
the effective operation of a safety management system that has been designed to enable an
organization to meet defined objectives or regulatory requirements. It is an in-depth review of the
activities of an organization to verify conformance to defined objectives or regulations and
standards.
An inspection, however, is the basis activity of an audit, involving examination of a particular
element of the system with a much smaller scope. An inspection can also be carried out on its own
and does not need to be part of an audit.
Safety regulatory audit/inspection is audit/inspection organized by the BCAA ANS Inspectorate in
order to obtain confidence in the ability of the service provider to operate an effective management
of safety which meets the applicable safety regulatory requirements and provide a safe service.
To ensure that safety regulatory audits/inspections are effectively managed, audits/inspections need
to be organized in a planned and systematic manner to provide the BCAA/ANS Inspectorate,
through its designated “point of responsibility”, with appropriate information to support the
initial oversight and the on-going oversight of ANS providers.
The BCAA/Senior ANS Inspector shall always be in full control of the audit procedures and of the auditors.
The ANS Inspectorate should use an internal audit process as a means of monitoring the continued
compliance with their own safety regulatory audit procedures.
Objective:
To ensure that the BCAA/ANS Inspectorate meets its responsibilities in respect of auditing the
effective implementation of all applicable safety regulatory requirements.
4.1.1 Creation of the Surveillance Programme
Scope:
This procedure describes all stages of the BCAA/ANS Inspectorate activities in the planning
and conduct of audits of all ANS providers against applicable regulatory requirements. It includes
the determination of the required qualification and training of ANS Inspectorate staff/ auditors.
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Responsibility:
The Chief Aeronautical Officer (Head of Air Navigation and Aerodrome Division has the overall
responsibility for the implementation, review and revision - as necessary - of the safety
oversight activity, including the safety regulatory audit process/ procedures.
He is responsible for resourcing the various functions
The ANS Audit Management Procedures
The Audit Management Procedures consist of the following stages/processes:
a) Annual Surveillance Programme
b) Audits/Inspections
i. Scheduled/planned Audits/inspections
ii. Ad-hoc Audits/inspections
iii. Conduct of Audits/inspections
iv. Audit/inspections Report Requirements
v. Classification of non-conformities incl. identified unsafe conditions
vi. Follow-up actions
vii. Special procedures if unsafe conditions are found during audits
c) Qualification and Training Requirements.
4.1.1.1 Annual Surveillance Programme
The Annual surveillance Programme of safety regulatory audits shall:
a) Cover all the areas of potential safety concern and focus, but not exclusively, on those areas
where problems have been identified as a result of monitoring safety performance,
b) Include audits to address all the ANSP and the different services operating under their
responsibility,
c) Conduct sufficient audits/inspections, over a period of at least once every year, to check
the compliance of all ATM service providers under their responsibility with applicable safety
regulatory requirements in all the functional areas of relevance,
d) Include sufficient audits to follow up the implementation of corrective actions intended to
address non-conformities found in previous audits/inspections,
e) Allow for the modification of the objectives of pre-planned audits/inspections, and the
inclusion of additional audits/inspections to those originally programmed, wherever that need
is identified in the safety oversight activities of the ANS Inspectorate.
f) Be based on sound considerations including identified safety risk, confidence in the service
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provider and previous audit results and not on the limitations of audit resources available to
the ANS Inspectorate.
Responsibility: Chief Aeronautical Officer
1. The Chief Aeronautical Officer will, before July, finalize, document and sign the next
year’s Annual surveillance programme of safety regulatory audits of each ANS Provider and
the different air navigation services operating under the BCAA responsibility.
2. The Annual Surveillance Programme shall identify:
a) the BCAA ANS Inspectorate point of responsibility (POR) in respect of each audit;
b) any other organization or specialist personnel acting as auditors on behalf of the
ANS Inspectorate (if necessary).
3. When planning the Annual surveillance Programme the following additional factors will
be taken into account:
a) all ANS functional areas shall be audited/inspected at least once every year;
b) any (significant) system change;
c) ANS system performance indicators;
d) other performance indicators.
4. The Chief Aeronautical Officer will need to ensure that there is sufficient audit/inspection
resource to undertake safety regulatory audits, including those undertaken as part of initial and
on-going oversight, together with unscheduled audits or any additional necessary audits in
response to noted problems or specific corrective action verification activities. They will need
to identify both short and long-term audit resource requirements to meet their obligations for
providing effective oversight of all ATM service providers operating under their
responsibility.
4.1.1.2 Audits/inspection
Auditing/inspection is a process requiring an independent auditor to search for evidence in order to
verify that a system is functioning in the way that the organization has declared that it should
function in order to meet higher level objectives such as applicable safety requirements. These
requirements together with the declared system (as defined for example in the form of a Safety
Management System - SMS) will be the auditor’s baseline against which the verification is
performed.
The audit will always be a sampling activity, never a 100% check, and is designed to provide
confidence in an organization’s ability to meet applicable regulatory requirements and to
operate a safe system.
The implementation of a service provider’s procedures/processes can only be judged by an
auditor to be effective if all components of the ANSP are performing satisfactorily (e.g. verification
of compliance with applicable safety requirements). This might require examination of the process
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used by the ANSP to identify the performance criteria to provide assurance that the equipment is
suitable to support the service and to audit/inspection that such performance criteria have
been met in the past (e.g. through audit of maintenance records) and continue to be achieved
(through audit of current performance).
Audits/inspections involve the collection of evidence in order to verify that what should be
happening is actually happening. This requires the auditor to work with information obtained from
interviews and questioning of staff and undertaking the necessary investigations to find the
evidence that proves conformity or nonconformity as the case may be. Audits/inspections can be performed as:
planned/scheduled in the published Annual surveillance programme,
as additional “ad-hoc audits/inspections”, or
as “ Desk Audit” (the auditor will check the documentation/the written procedures
against regulatory requirements).
Planned/scheduled Audits/inspections and ad-hoc-audits/inspections shall include an on-site visit;
desk audits do not include an on-site visit.
4.1.1.2.1 Scheduled or Programmed Audits/inspections
Responsibility: Chief Aeronautical Officer
The ANS Inspectorate will notify each ANS Provider of the audit scope 30 days before the scheduled commencement of an audit/inspection.
15 days before the scheduled audit the ANS Inspectorate shall appoint an Audit Team Leader
and an audit team if necessary, suitable to the audit task.
4.1.1.2.2 Ad-hoc Audits/inspections
The Chief Aeronautical Officer may initiate an ad-hoc audit/inspections where received information or other evidence suggests that such action is necessary in an ANSP or at a specific unit. Such evidence will normally arise from previous audits/inspections; performance indicators or from a trend observed in occurrence reports. In such circumstances notification to the ANSP shall be at the discretion of the Chief Aeronautical officer.
Ad-hoc audits/inspections shall be conducted in accordance with this procedure.
4.1.1.3 Audit/inspection Planning
In order to make best/effective use of the time available audits must be planned. Such planning
must ensure that specialist knowledge held by individual auditors is also put to best use and that
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neither the audit teams nor the staff members of the audited organization’s time is wasted.
The planning process must include all phases of the audit, including any document review and report preparation as well as the on-site visit.
An individual audit forms part of an overall safety oversight process. The audit team may need to take account of the findings of previous audits and other information provided by the ANS Inspectorate or the service provider when planning their work.
The audit team leader should ensure that the audit plan takes account of such actions in order to
ensure that sufficient resources are available.
The auditor must always remain in control of the process of information gathering otherwise the
results will be of limited value. In order to remain in control auditors will need to consider in
advance of the audit what evidence they require and a general plan or strategy that will be adopted
to obtain this evidence in a systematic and unbiased way. They will therefore need to undertake
sufficient audit planning in advance of the audit.
The audit/inspection planning will need to be undertaken at two levels:
a) Planning the visit to the service provider,
b) Planning the audit activities to be undertaken during the visit.
It is a primary responsibility of the audit team leader to ensure the adequacy of audit planning
and the following of plans by individual auditors to ensure achievement of audit objectives.
Preparation for an Audit/Inspection
Responsibility: Point of Responsibility (POR)
The POR requests an auditor to undertake an audit/inspection.
The audit/inspection purpose, scope and objectives should be clearly defined by the
POR.
An auditor should be designated as the audit team leader although the audit may not
involve any additional auditors or support staff.
Responsibility: Audit Team Leader
Ensure that the audit purpose, scope and objectives are clearly defined and understood before
proceeding with the audit activity
Responsibility: Auditor
Preliminary preparation for the audit requires the auditor to:
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Develop an understanding of the organization to be audited that is sufficient to enable the
audit to be conducted.
Identify, or confirm with the POR, which specific provisions of the applicable safety
regulatory requirements are to be verified and in which areas of the ATM service
provider, or in relation to which regulatory processes.
Determine a suitable visit schedule and decide the composition of the audit team.
Communicate with the organization to be audited to advise them of the audit/inspection
intention, the objectives and scope of the audit/inspection, and where necessary the
audit/inspection visit schedule to enable the organization to ensure availability of
appropriate personnel.
The visit schedule is an output from the preliminary audit preparation stage. It will identify those
departments or areas of the service provider that are to be audited, giving sequence and times
to be spent by auditors in each department / area.
Once the (preliminary) preparation has been undertaken, an audit visit schedule provided and an audit team put in place, the audit team leader shall meet with the audit team and allocate audit tasks to each auditor indicating clearly the department/ areas of the ATM service provider, or specific processes, that they are required to audit, together with details concerning the specific regulatory requirements, and associated paragraphs to be verified. Note: In some cases it may be appropriate for the auditor(s) to undertake a “pre- audit visit” in
order to obtain the necessary information to enable the auditor to begin planning the audit.
Such visits may involve guided tours of the facility and explanations of how the organization
functions.
The auditor may also request key documents that will be used assist this understanding
and facilitate audit planning.
Detailed Audit/Inspection Planning
For an Initial Oversight it is necessary to verify all such individual requirements of the
appropriate regulation(s) within specific areas, units or departments of an ATM service provider,
without necessarily checking them in all the areas, units or department where they must be
implemented.
For any audit/inspection it will be necessary to decide which of these are to be verified in relation
to the specified applicable safety regulatory requirements against which the audit is being
conducted.
Responsibility: Point of Responsibility (POR)
The Point of Responsibility shall determine the specific applicable safety regulatory requirements
against which the audit is being conducted.
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Responsibility: Audit Team Leader
The audit team leader decides on the ‘sample’ of such individual requirements
to be verified within each department or functional area of the service provider organization.
He has to consider the results of preceding activities, such as a document review,
together with previous knowledge or safety performance of the service provider to assist in
the sample determination.
This will enable the audit team leader to produce an audit visit schedule. This schedule shall
clearly identify the audit resources, how long each auditor will be spent in each department,
the sequence of departments and over how many days the audit is to be conducted (the team
leader may meet with the proposed audit team members to discuss, agree and finalise the
schedule before it is sent to the service provider).
The audit team leader shall agree audit visit schedules, including travel arrangements,
team composition and the applicable safety regulatory requirements (or parts thereof)
to be verified, with the POR.
The audit team leader communicates this visit schedule to the ATM service provider - at
least one month in advance of the planned audit.
4.1.1.4 Conduct of Audits/Inspection
The Annual Surveillance Programme shall identify the BCAA ANS Inspectorate’s “Point of
Responsibility” (POR) in respect of each audit.
Responsibility: Point of Responsibility (POR)
The main responsibilities of the designated Point of Responsibility (POR) are:
Ensure the proper management of the audit(s) for which the ANS Inspectorate is responsible;
Identify the audit “scope” and “objectives” together with appropriate sampling against
applicable safety regulatory requirements for each audit undertaken;
Nominate audit team leaders amongst the personnel with appropriate qualification, available
within the ANS Inspectorate;
Agree with audit team leaders the necessary audit team members for each audit;
Receive the audit report produced by the auditors.
Ensure that the audit findings are communicated to the senior management of the
organization audited.
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Request corrective action to address the non-conformities identified.
Assess the corrective actions determined by the auditee, and accept them or not.
Keeping proper records.
Undertake additional actions if required, such as providing inputs to:
a) Support the decisions related to the oversight procedures.
b) Allow the Chief Aeronautical officer to maintain and refine the Annual Audit
Programme (e.g. as regards follow up audits).
c) Inform the Chief Aeronautical Officer as regards the need for sanctions in
accordance with the existing regulatory framework.
It should be noted that nothing prevents the ANS Inspectorate from combining the role of the
designated “point of responsibility” with other functions within the ANS Inspectorate. Audit Team Leader
The term “Team Leader” is taken to mean the person delegated the task of performing an audit
where the audit activity requires one or more auditors.
The audit team leader should be appointed by POR.
The “Audit Team Leader” can be appointed amongst the ANS Inspectorate’s staff or, wherever
applicable, be proposed by the BCAA involved in the conduct of the specific audit and accepted by
the POR.
Audit Team Leaders should meet specific qualification and experience criteria defined by the ANS Inspectorate. Responsibility: Audit Team Leader
Audit team leaders have specific responsibilities in relation to the audit process – they are
placed in overall charge of the audit.
The specific responsibilities of the audit team leader include:
Coordinating with the POR in the ANS Inspectorate;
Identifying the audit resources (auditor/days) needed after reviewing the documentation
relevant for the audit;
Ensuring the adequacy of audit planning and the following of plans by individual
auditors;
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Liaising with the service provider throughout the audit process, ensuring the adequacy of
communication with the main point of contact in the service provider throughout the
duration of the audit visit;
Assisting with the selection of other audit team members to undertake specified audit
tasks;
Preparation of the audit team members;
Allocating tasks to individual auditors;
Finalizing the audit report and submitting it to the “designated point of responsibility”
in the ANS Inspectorate.
Responsibility: Audit Team Members (Auditors)
The auditors, including the audit team leader, should be responsible for:
Complying with applicable audit procedures and working practices,
communicating and clarifying them appropriately;
Planning and carrying out assigned responsibilities effectively and efficiently:
Studying key documents to facilitate their understanding of the service provider and
processes forming the subject of the audit:
Verifying the requirements assigned by the audit team leader within the time allocated:
Documenting the observations and reporting the findings:
Retaining and safeguarding audit documentation in accordance with the procedures
established for audits:
Keeping confidentiality with regard to findings of the audit and the information
gathered during the audit.
Audit team members should meet specific qualification and experience criteria defined by the ANS Inspectorate. Conduct of audits (on-site phase)
It is the responsibility of the audit team leader to ensure adequacy of
communication with the service provider main point of contact throughout the duration of the audit
visit, and to ensure throughout all stages that the audit is conducted in a fully acceptable and open
manner.
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The time of arrival of the audit team, together with the intention to hold a brief audit entry meeting, should be confirmed with the organization. Audit Entry Meeting
Upon arrival at an ANSP and before commencing any audit activities the audit team leader should hold a brief audit “Entry” meeting in order to
introduce the audit team,
communicate the objectives and scope of the audit, and
provide details concerning the basic audit process to ensure that both parties have a clear understanding of how the audit is to be undertaken.
The entry meeting is an opportunity for the audit team leader to ensure that the ANSP management
understands and feels comfortable with the process that is about to be undertaken.
If the audit is being conducted over several days the audit team leader should consider offering a
short meeting at the end of each day - when results obtained so far may be indicated to a designated
member of the management team. Detailed discussion concerning any findings should be avoided; however it may provide
opportunities for clarification on either side. The Audit Investigation
It is the responsibility of the audit team leader to ensure that audit investigations are conducted
effectively and that the audit objectives are achieved. The audit team leader is responsible for managing the audit and the audit team, and for acting
as the main communication channel with the ANSP throughout the audit process. Each auditor is responsible for verifying the required requirements within the time allocated, and
for ultimately ensuring that they satisfy their respective audit objectives. Audit Exit Meeting
Before leaving the audited organization the audit team leader should always ensure that the audit
findings are presented to the audited ANSP both verbally and in writing. It is good practice to conduct a short exit meeting, chaired by the audit team leader and attended by
all audit team members and to which the management team of the audited organization are invited.
The audit findings are to be clearly presented to the audited organization by means of a short
presentation by the audit team leader, and copies of the audit findings in the form of well written
noncompliance statements are passed to the audited organization.
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Exit meetings should be brief and should not be used to debate the findings. It is only necessary
to ensure that the ANSP understands the findings. It is important that all findings are expressed
factually and objectively and that they are not merely the auditor’s. As a general rule, auditors must NOT make any recommendations to service providers in
relation to the specific corrective action that must be taken to overcome a reported audit finding as
this will effectively transfer the ownership of the failed process from the service provider to the
ANS Inspectorate and render the ANS Inspectorate liable to any resultant consequences. Audit Close-out Once the ANS Inspectorate is satisfied that the root cause of an originally reported nonconformity
has been addressed, and no further symptoms of the problem have been noted during the follow up
audit then the audit may be ‘closed out’. This will require a formal sign off of the original
audit finding and associated corrective action to indicate that the follow up audit has revealed no
further similar findings and the audit report is ‘closed’. The date of the follow up audit and the
verification action(s) should be recorded.
4.1.1.4.1 Indicators for the classification of non-conformity severity levels Non-Conformities
Level 1: Any non-compliance with the applicable safety regulatory requirements which lowers the safety standard and significantly hazards the safety of aircraft.
Level 2: Any non-compliance with the applicable safety regulatory requirements which lowers the safety standard and may possibly hazard the safety of aircraft. Level 3: Any non-conformity within the ANSPs Safety Management System which is not
considered to be Level 1 or Level 2.
4.1.1.4.2 Special procedures if unsafe conditions are found during audits responsibility: lead
auditor
a) The Lead Auditor shall immediately notify the Director of BCAA/Chief Aeronautical
Officer if an audit reveals an unsafe condition: then Director General of
BCAA/Chief Aeronautical Officer will, identify the severity level of the condition found
(using indicators above).
b) On notification the Director General of BCAA/Chief Aeronautical Officer will, if an audit
reveals ‘Level 1’ non-conformities, ensure immediate action is taken by the ANS
Inspectorate.
Depending on the case, measures taken may include:-
The determination of corrective actions to be implemented by the auditee in a
specific period of time.
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The imposition of sanctions, operational restrictions and any other enforcement
measure such as the revocation or suspension of relevant approvals.
c) For non-conformities of Level 2’ and below the normal corrective action process
should be followed.
4.1.1.4.3 Undertaking Audits on behalf of the ANS Inspectorate
Situations may exist where provisions are established, including relevant international agreements
wherever appropriate, to allow for a delegation of the conduct of audits to a foreign Supervisory
Authority different from the one responsible for the supervision of air navigation services provided
in a specific airspace. These situations may concern different States and, as a general principle, this sort of
arrangements can only be implemented with the agreement of the States responsible for the
airspaces considered. The agreements established between States with regard to the delegation of
the provision of air navigation service to another State should address these aspects. From a purely practical perspective, the ANS Inspectorate may wish to establish arrangements
with another foreign Supervisory Authority to delegate the conduct of safety regulatory audits in
regard to some of the ANS services under its responsibility. This may take place in various situations, for example in the case of an airspace geographically
isolated or surrounded by airspace where the provision of ANS is subject to the supervision of a
second foreign ANS Inspectorate/ Supervisory Authority. In that regard, it should be noted that the ANS Inspectorate function denotes an existing regulatory
task which applies to the relevant authorities of Bhutan who has accepted the responsibility for
regulating the air navigation service functions over its territory and associated areas. In any of these cases, the ANS Inspectorate is responsible for the safety oversight of the services
provided in a specific airspace. The ANS Inspectorate is the one nominated/established by the
BCAA responsible for regulating air navigation services in the given airspace.
4.1.1.5 Audit report requirements
The ANS Inspectorate shall develop an audit reporting process and report formats (to support the Inspectorate’s needs as regards to Initial and Ongoing Oversight). Auditors are required to use this process and the report formats to communicate the results of audits within the Inspectorate.
4.1.1.5.1 ANS Inspectorate – Internal audit reports
The internal audit reports shall be confidential to the ANS Inspectorate and include the following items:
date of oversight visit (on-site phase),
auditor(s), audit team,
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observers / specialists accompanying the auditors (if appropriate),
objectives and scope of the audit,
summary statement / audit conclusions,
audit schedule (areas of the service provider visited together with times spent in each
area),
overall status of this oversight visit in relation to the Inspectorate’s annual audit
programme in relation to the organisation being audited,
details of the specific management system elements / paragraphs sampled,
status of previously agreed corrective actions (if forming part of this audit),
reference documentation used to plan the audit,
specific documentation/records reviewed during the audit,
key staff interviewed,
specific activities observed,
details of identified non-compliances (the Inspector may have methods for determining
significance),
supporting details in relation to identified non-compliances,
general audit observations,
recommendations to the Inspectorate by the auditor(s).
The following items may also be considered for inclusion as attachments to the report:
Auditor(s) check lists and associated notes,
Copies of evidence (permission to use these should be obtained from the service provider),
Auditor’s notes relating to audit samples, responses to questions, requests for information
etc.
If the above are not attached to the report, the retention of all these audit records shall be ensured.
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The reporting process should ensure that the identified non-compliances are accurately reported to
the ANS Inspectorate, and remain exactly as communicated to the service provider before the audit
team completed the oversight visit.
The report may also express any opinions of the auditor or comments that the auditor wishes to
make to the ANS Inspectorate regarding the noted situation in the service provider.
4.1.1.5.2 Communication with the audited service provider The ANS Inspectorate’s POR should communicate as a minimum the following information to a service provider within a reasonable timeframe of the audit visit:
Date of oversight visit (on-site phase),
Auditor(s), audit team,
Observers / specialists accompanying the auditors,
Objectives and scope of the oversight audit,
Audit schedule (areas of the service provider visited),
Details of non-compliances identified by the audit team,
Response of the ATM service provider to identified non-compliances,
Requirements for corrective actions, (including timeframes - determined by perceive
significance/impact on safety),
Considerations for investigations (relating to auditor(s) general observations),
Intended ANS Inspectorate’s audit follow up action(s),
ANS Inspectorate’s conclusions - (relating to continued operation, limited operations,
sanctions etc.).
4.1.1.5.3 Audit Record System
The ANS Inspectorate will need to be able to demonstrate to third parties that it is in full control of its safety oversight process and that judgments made relating to continued service provider operation are based on factual data.
The ANS Inspectorate should also be able to demonstrate that corrective actions in relation to
reported non-compliances are being monitored and effectively verified for adequacy, and that
there is full justification for extensions to timescales for corrective action implementation.
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Consequently, the ANS Inspectorate shall set up a safety regulatory audit records system which
will not only serve as a repository for all audit records, but will also provide a valuable source of
data to be used for future safety oversight planning, and provide evidence of an effective audit
process to third parties.
The ANS Inspectorate shall ensure the retention and access to the records of all audit activities and related results.
The Lead Auditor will create and forward an audit report, including the details of the non-
conformities and their severity levels, to the Chief Aeronautical Officer no later than 14 days
after the end of the audit.
He/she will:
a) Ensure that the audit findings are communicated to the senior management of the ANS
Provider or other organization audited within 14 days of completion of the audit;
b) Request the submission by the audited service provider or other organization, no later than 30 days after completion of the audit, of a time- bound programme of corrective actions to address the non-conformities identified.
4.1.1.6 Follow-up actions
Responsibility: Audit Team Leader
a) The team leader or his nominated representative will assess, within 14 days of receipt, the
received corrective actions submitted by the ANS Provider. Those corrective actions assessed
by the service provider as sufficient to address the root causes of t he ident if ied non-
conformities found in the audit will be accepted. The ANS Provider will be informed if
any of the corrective actions are not considered appropriate and are, therefore, unacceptable.
b) The Senior ANS Inspector or his nominated representative will review and notify the team
leader his acceptance, or otherwise, of the timetable proposed by the service provider
for the implementation of the agreed corrective actions.
c) The team leader or his nominated representative will notify the ANS Provider of the
timetable for completion of subsequent follow- up audits.
d) The team leader or his nominated representative shall maintain the “BCAA Oversight Log”
to demonstrate, in respect of each audit conducted:
the identified non-conformities;
the corrective actions;
target dates for their implementation
the audit observations, and
completion of follow-up actions.
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Responsibility: Audited Service Provider/Organization
a) The audited organization’s CAP for Level –2 and Level – 3 finding should be as follows:
CAP Category Time frame for elimination of deficiencies identified by Inspectors
Short term 60 days from the date of receipt of the audit/inspection report
Medium term 90 days from the date of receipt of the audit/inspection report
Long term 180 days from the of receipt of the audit/inspection report
b) It is the responsibility of the audited organization to confirm to the team leader the
completion of agreed corrective actions. If, in exceptional circumstances, it is not
possible for these actions to be completed within the agreed time-scale, the team leader
will require that an alternative plan is produced by the organization. A follow up audit
may be scheduled in order to establish the status of corrective actions or improvements.
c) When individual corrective actions are verified by the team leader as having been
implemented and effective the entry in the Oversight Log will be signed off.
d) Annually, the Chief Aeronautical Officer shall organize a review of all audit reports to
establish trends and consider:
whether implemented corrective actions taken are considered effective;
whether some findings have wider safety implications requiring closer attention;
whether changes or improvements are needed to the audit procedures;
whether lessons learned from the current year’s audits are disseminated to all staff of the
ANS Inspectorate.
4.1.1.7 Qualification and training
The Chief Aeronautical Officer must ensure that audits are conducted only by appropriately qualified and competent auditors of the Inspectorate.
Responsibility: Chief Aeronautical Officer
Select the auditing staff (or accept it wherever other organizations are involved).
Identify qualification criteria for auditors and supplying the required levels of training for the auditors of the Inspectorate.
Ease the uniformity of the auditor’s performance from audit to audit.
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Amongst various measures this may, for example, include:
a) Provide harmonized tools (e.g. forms) and guidance material for its use by auditors,
b) Monitor the auditor’s individual performance,
c) Ensure the interchange of auditing personnel between groups.
Monitor audit effectiveness, by means of specific actions which may include:
a) Direct consultation with the clients of the audits including the point of responsibility
designated in accordance with BCAA management functions involved in decision-making
based on the findings from audits.
b) Obtaining feedback from the auditees in a systematic manner, for example by means of
questionnaires or regular surveys.
c) Obtaining feedback from the auditors themselves on the adequacy of the time / resource
allowed for the conduct of audits which in turn impacts on the ability to achieve audit
objectives.
Evaluating the resources necessary to implement the annual programme of safety regulatory audits and bringing any additional resource requirements to the attention of the BCAA
4.2 Procedure 2 – Certification/Approval of ANS Service Providers
Objective:
The objective of this procedure is to ensure that a tolerably safe service is supplied by all providers
of air navigation services through the certification/the approval of a service provider organization
against the appropriate ICAO requirements laid down in ICAO-SARPS and Annexes.
Scope:
This procedure applies to the people, procedures and equipment of all ANS providers operating in
the airspace Bhutan.
Responsibility:
The Chief Aeronautical Officer has overall responsibility for this procedure.
4.2.1 Application receipt process
Responsibility: Chief Aeronautical Officer
a) The Chief Aeronautical Officer shall designate a person as the focal point with responsibility
for the management of applications (certification/approval) from ANS Provider(s).
b) The Chief Aeronautical Officer shall publish the application procedure(s) and the relevant
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forms which have to be used by the applicant(s).
Responsibility: Focal Point
a) This focal point shall acknowledge receipt of all applications within ten working days of
receipt.
b) This focal point shall determine if the applicant meets any eligibility criteria specified by
the Chief Aeronautical Officer and inform the applicant within ten working days of receipt,
in writing, whether or not (including the reasons) the application has been accepted for
further investigation.
c) The focal point shall check all applications and notifies the applicant in writing within
twenty working days of receipt detailing any omissions and errors.
d) The focal point, supported by appropriate experts, shall make a first assessment of
the documentation received and prepare a schedule of actions for handling / processing the
application.
[Note: The duration for conducting the full document review and audits necessary for the
initial oversight process will depend upon various factors (including range and detail of
documentation, numbers of ANS units, systems’ complexities, the correction of non-
conformities, etc.) and will therefore be a subjective estimate. The ANS Inspectorate should,
however, define an appropriate time.
e) The focal point shall inform the applicant of the schedule of actions within two months of
receipt of a correct application.
4.2.2 Certification/approval process
The duration of this process should be no longer than 6 months, excluding any time needed by the Provider to address non-conformities.
Responsibility: Chief Aeronautical Officer
The Chief Aeronautical officer shall nominate a Certification/Approval Team Leader to manage
the initial oversight of each eligible applicant. Responsibility: Certification/Approval Team Leader
a) The name of the Certification/Approval Team Leader shall be notified to an eligible
applicant by the Certification/Approval Team Leader.
b) The Certification/Approval Team Leader shall establish a certification/ approval team,
the size of which will depend on the extent of the initial oversight investigation.
c) The certification/approval team shall conduct the initial oversight
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documentation review and audits in accordance with Procedure 1 of this Manual.
4.2.3 Issue of a certificate/approval
Responsibility: Certification/Approval Team Leader
Once all non-conformities have been satisfactorily addressed following initial oversight
investigations, the Certification/Approval Team Leader shall inform the Chief Aeronautical Officer
to issue a Certificate/Approval (as requested), with conditions attached if applicable.
Responsibility: Chief Aeronautical Officer
Certificates shall be signed and issued by the Director General, BCAA.
4.3 Procedure 3– Oversight of the introduction of changes in ATM systems
Objective:
The objective of this procedure is to ensure the independent verification in the public
interest:
a) that ATM system changes are assessed for safety significance;
b) that any associated risks are reduced to tolerable levels prior to the implementation of any
change; and
c) that such risk assessment and mitigation addresses the total ATM system through the
complete lifecycle of that system.
Scope:
This procedure applies to all changes to ATM systems and supporting services under the
managerial control of an ANSP.
Responsibility: The Chief Aeronautical Officer has overall responsibility for this procedure.
4. 3.1 Guidance on the level of oversight needed
The level of safety oversight involved for the acceptance of a safety change to an ANS system
depends on both:
a) the significance of the change; and
b) the level of maturity of the provider’s safety management system. The ANS Inspectorate will
categorise the proposed change as follows:
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Category 1:
This will normally involve a (major) change to the ANS system that could introduce new hazards
that have not been previously assessed. A full systematic safety assessment is necessary. This
may involve extensive liaison with the service provider resulting in the delivery to the ANS
Inspectorate of a safety case which will include the provision of some or all of the following
documentation:
an Operational Concept;
a safety plan;
a method of performing hazard identification, the hazard identification itself, the risk
assessment and the risk mitigation strategy;
a transition plan for the implementation of the change.
A programme of auditing of the new system will normally be undertaken to establish that
the equipment, procedures and people continue to support and maintain a safe system at all
times.
Category 2:
This change could introduce new hazards into the system. However, a similar change has already been assessed. A systematic safety assessment, based on the results of the previous assessment and the effects of the changes introduced, is necessary.
Category 3:
This refers to changes to an ATM system that do not result in hazards. These changes would
normally be implemented directly through the provider’s SMS procedure and be audited as
part of on-going safety oversight.
4.3.2 Notification procedure
Responsibility: ANS Service Providers
a) ANS Service Providers/Organisations are required to notify their planned changes to
the ANS Inspectorate, in advance even if their relation to safety is still unknown;
b) Changes that are safety related shall be notified (including a proposal of the category of
that change) as soon as they are planned and sufficient data are available about them, for
example at the time they are budgeted or included in the business or annual plan.
It is sufficient to get a copy of the ‘Change Notification, to fill it in, to get it signed by the
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Service Provider’s Safety Manager and to send it back to the Senior ANS Inspector together
with its mandatory attachments if any.
Hard copies as well as electronic versions of the notification form and its attachments are
accepted. Electronic versions shall be sent by the Service Provider’s Safety
Manager.
c) Planned safety related changes shall be notified as soon as possible.
d) Air navigation service providers shall communicate to the ANS Inspectorate any
modification associated to a safety related change.
4.3.3 Notification receipt and oversight procedure
Responsibility: Chief Aeronautical Officer
On receipt of such notification, the Chief Aeronautical Officer will nominate in writing an
auditor who will have ANS Oversight responsibility regarding the proposed change
Responsibility: Nominated Auditor
a) This auditor will advise the ANS Project Safety Manager within 7 days of any initial
documentation required to enable a decision to be made on the requirement for and level of
regulatory oversight of the change.
b) Following receipt of the initial documentation the auditor will, within one month
consult the ANS Service provider as necessary:
c) notify the ANSP Safety Manager of the extent of the Safety Case required in respect of the
change;
d) agree with the ANS Safety Manager, and document, the timescales and dates for the
production and response to elements of the safety case.
If appropriate, the nominated ANS Oversight person will:
a) initiate the creation of an audit plan in respect of the change;
b) ensure that the planned audits are carried out. The auditor will establish file on the change to which all relevant documentation will be attached, including records of any regulatory activity.
He will ensure that records of documents of approval issued and associated documentation
are kept according to BCAA document control procedures and in such a manner that allows the
ANS Inspectorate to track any documents of approval issued in respect of systems or sub-
systems through the complete lifecycle of such systems.
Prior to introduction of a (major) change into service the auditor will ensure that:
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a) all processes in respect of the change are complete;
b) a formal document indicating that the acceptance of the change has been issued,
which includes any safety-related conditions if applicable.
c) The auditor will prepare and submit a summary report to the Senior ANS Inspector
the end of the process. Responsibility: Chief Aeronautical Officer The Chief Aeronautical Officer will ensure that implementation of the change is subject to on-
going oversight
4.4 Procedure 4– Occurrence reporting oversight and safety data management.
Objective:
The objective is to monitor ANS system safety performance through:
a) Oversight of the occurrence reporting and investigation processes of the ANS
Provider(s); and
b) monitoring by the ANS Inspectorate of all ANS occurrence reports in the airspace of
Bhutan to detect unfavorable trends and to identify key risk areas.
Scope:
This procedure applies in respect of all incidents and ATM specific occurrences in the Bhutan
airspace or at an ANS unit which is subject to safety regulation by the ANS Inspectorate,
and which are reportable under the requirements of regulations. In the case of accidents and
serious incidents, BCAA shall coordinate as appropriate with the appropriate Aeronautical
Accident and Incident Investigation Commission.
Responsibility:
The Chief Aeronautical Officer has overall responsibility for this procedure.
4.4.1 Oversight of the occurrence reporting procedures of the ANS provider(s)
Responsibility: Chief Aeronautical Officer The ANS Inspectorate shall audit, in accordance with Procedure 1 of this Safety Oversight
Manual, the ANS Provider organisation(s) to ensure that a formal means exists for systematic
and consistent reporting of safety occurrences by any person.
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Responsibility: ANS Service Providers The ANS Service providers ensure that:
a) Each occurrence is uniquely identified, all relevant data is collected, secured,
recorded and stored in a manner which ensures their quality and confidentiality.
b) There is a formal means of safety occurrence investigation and assessment by personnel
with the necessary expertise.
c) There is a process:
for the immediate investigation of occurrences considered to have significant
implications for flight safety and/or the ability to provide safe air navigation
services;
to take any necessary remedial action.
d) The severity of each occurrence is determined, the risk classified, and the results
recorded.
e) There is objective analysis of occurrences to identify how the ANS system contributed or could have contributed to reduce the risk and the results recorded.
f) There is a means by which safety recommendations, interventions and corrective actions are developed, recorded where necessary, and their implementation monitored.
4.5 Procedure 5– ATM Incident and occurrence Investigation Objective:
The sole objective of the investigation of an incident in which ATM is implicated o r an ATM-
specific occurrence is the prevention of accidents and incidents.
It is not the purpose of this activity to apportion blame or liability.
Scope:
This procedure applies in respect of any reportable incident or ATM specific occurrence in the
Bhutan airspace or at an ANS unit which is subject to safety regulation by the ANS Inspectorate
and which the BCAA or the Chief Aeronautical Officer decides to investigate independently of the
ANSP.
Responsibility:
The Chief Aeronautical Officer has overall responsibility for this procedure.
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4.5.1 Investigation process
a) The Chief Aeronautical Officer shall, within one week of the reported incident, nominate a person (the Investigator) of the appropriate expertise for the investigation task.
b) The investigator shall as soon as possible commence the investigation including:
collect the evidence from the ANSP;
acquire reports from involved flight crew where appropriate;
review evidence with support from a different technical specialist if needed;
get transcripts of all air/ground and ground/ground communications (including intercom, telephone and direct verbal if recorded) relevant to the incident;
listen to all communication recordings;
replay radar/surveillance recordings;
interview involved personnel (human factors specialist assistance should be considered for this task).
c) On completion of the investigation, the investigator shall document the findings and identify causes of the incident/occurrence.
d) the investigator shall submit the report to the Senior ANS Inspector for review.
e) The Chief Aeronautical Officer shall determine the need for any remedial action(s) relating to technical systems and/or procedures and/or personnel in conjunction with ANSP.
4.6 Procedure 6– Regulation of training for ANS personnel Objective:
The objective of this procedure is, in accordance with the requirements of BCAR on ATCO
Licensing, Training etc. to:
1. Ensure that Initial Training courses for air traffic controllers satisfy, as a minimum,
the relevant requirements of the BCAR on ATCO Training, Licensing and Specification
on Common Core Content for such courses.
2. Ensure all ANS Provider units have approved Unit Training Plans (UTPs) for air
traffic controllers consistent with the requirements of the BCAR on ATCO Training,
Licensing.
3. Ensure all ANS Provider units have approved arrangements for the continuation training
of air traffic controllers consistent with the requirements of the BCAR on ATCO
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Training, Licensing.
4. Ensure all ANS providers and their units have training plans for engineering and
technical personnel undertaking operational safety related tasks.
5. Ensure that Initial Training courses and the training conducted in accordance with
Objectives 2, 3 and 4 of this Procedure are subject to routine oversight to establish that
applicable requirements continue to be met on an on-going basis.
Scope:
This procedure applies:
1. To Providers of Initial Training courses for air traffic controllers to provide air navigation
services in the airspace of Bhutan.
2. To all ANS Providers and their units responsible for the provision of ANS in the
airspace of Bhutan.
3. To all air traffic controllers and air navigation services engineering and technical
personnel undertaking operational safety related tasks in the provision of ANS in the
airspace of Bhutan.
Responsibility: Chief Aeronautical Officer
Director General/ Chief of Division has overall responsibility for the implementation and
maintenance of this procedure and shall issue a revised version when:
a) the verification process for extant Initial Training is complete (tasks 1 and 2);
b) when all UTPs and continuation training programmes for controllers have been
‘approved’; and every 3 years thereafter following.
c) approval of continuation training programmes.
4.7 Procedure 7– Ensuring the incorporation of applicable international regulations into the
internal legal order of Bhutan
Objective:
This procedure defines the BCAA process for ensuring the development of national rules and
regulations, based upon any new or amended requirements generated by international bodies
such as ICAO which Bhutan is obliged to implement.
Scope:
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This procedure applies in the event of ICAO publishing an amendment to or revised version of an
Annex or a new or amended Document.
Responsibility: BCAA
4.7.1 Reception of new regulations
BCAA shall, within one week of receipt of the new standards document (see Scope above):
a) Open a file and record the date of receipt;
b) Identify the effective date of any new standard(s) and note in the file;
c) Review the document, identify the affected technical division(s), e.g. Flight Operations,
Airworthiness, Air Navigation Services, Airports, and Licensing etc. and annotate the file.
BCAA shall, no later than 2 weeks after receipt of the new standards document:
a) forward it to the Head(s) of the affected technical division(s) for action, as
appropriate;
b) advise the Head of the Legal Department of the effective date of the new
standards.
Once the new national rule is published, the BCAA shall annotate the file accordingly, add the mapping to international requirements sent by the Head(s) of the affected technical division(s) and close the file.
4.8 Procedure 8 – safety directives
Objective:
This procedure defines the process whereby, where appropriate, the BCAA / The ANS
Inspectorate will issue a Safety Directive.
Scope:
The ANS Inspectorate will initiate the issue of a Safety Directive in respect of any ANS
system, service or component thereof:
a) where it believes such a rule or regulation is in the interest of public safety;
b) when an international body such as ICAO generates or identifies the need for a Safety
Directive which Bhutan is obliged to implement.
Responsibility: Chief Aeronautical Officer
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The Chief Aeronautical Officer is responsible for the implementation, review and revision as
necessary of this procedure.
4.8.1 Initiation procedure
The timescales specified in this procedure are maxima and the Chief Aeronautical Officer shall
accelerate the process to the degree necessary in the interest of public safety (for example, in the
event of an unsafe condition being found during an audit - see Procedure 1 of this Manual).
A Safety Directive may be proposed if it is deemed necessary to react urgently by publishing
appropriate requirements without recourse to the consultation process in the event of, for example,
an investigation of an accident or serious incident in which ANS was found to be a contributory
factor.
a) Chief Aeronautical Officer shall, within one week of receipt, review the proposal and
supporting evidence.
b) On the basis of that review the Chief Aeronautical Officer will decide whether or not to
initiate a Safety Directive.
c) The Chief Aeronautical Officer will appoint a person to conduct the Safety Directive
process.
d) The appointed person, within one week of being appointed:
will determine the scale of the task;
determine the resources needed to draft the directive.
4.8.2 Finalization procedure
Responsibility: Nominated Person
The nominated person (and drafting team) shall finalise the safety directive and submit it to the Chief Aeronautical Officer for sign off. Responsibility: Chief Aeronautical Officer
a) If the safety directive has been prepared as temporary or interim amendment to a
rule pending a full review and the issue of a fully revised rule, the Chief Aeronautical
Officer shall set the duration of the directive (maximum 18 months) and terminate the
review and rule drafting.
b) Finalise the mapping of the new rule to international requirements and sign the safety
directive.
This Finalisation stage shall last no more than one week.
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4.8.3 Publication procedure
Responsibility: Chief Aeronautical Officer
The Safety Directive shall be published and promulgated, through appropriate national regulatory frameworks, within one AIRAC cycle of finalisation and sign off.
4.8.4 Monitor and review procedure
Responsibility: Chief Aeronautical Officer
The implementation and compliance with a Safety Directive will be subject to safety
oversight in accordance with the processes and procedures of this Manual.
The ANS Inspectorate will review the applicability and effectiveness of rules (including Safety
Directives) based upon the findings of safety oversight audits or in the light of any relevant
and appropriate information being received that would indicate the need for review.
4.9 Procedure 9 – Development and distribution of guidance material
Objective:
This procedure defines the process whereby, the BCAA / The ANS Inspectorate will develop and
distribute guidance materials on implementation of ANS regulations, requirements and safety
directives.
Scope:
The ANS Inspectorate will initiate the development of a guidance materials:
a) If it believes that existing documents and materials are insufficient in explaining and
illustrating the meaning of standards and recommendations in the regulations and
requirements – such conclusion could be reached based on audit/inspection findings or
could be pre-empted when issuing new regulations/requirements/directives;
b) When an ANSP, or entities over which BCAA provide oversight, request for guidance on
implementing the ANS specific operating regulations and requirements, and the ANS
Inspectorate concur on the need for one.
c) When an independent entity, such as the ICAO, identifies the need for BCAA to provide
guidance materials to the ANSP on its regulations, requirements and directives.
Responsibility: Chief Aeronautical Officer
The Chief Aeronautical Officer is responsible the implementation, review and revision as
necessary of this procedure.
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4.9.1 Initiation procedure
a) Chief Aeronautical Officer shall, within one week of identification of the need of guidance
material, review the case, and on the basis of that review decide whether or not to develop a
guidance material.
b) The Chief Aeronautical Officer will appoint a person to develop the guidance material.
c) The appointed person, within two weeks of being appointed:
will determine the scale of the task and timeframe;
determine the resources needed to draft the guidance material; and
Identify team members, experts and organizations to involve.
4.9.2 Finalization procedure
Responsibility: Nominated Person
The nominated person (and drafting team) shall finalize the guidance material and submit it to the
Chief Aeronautical Officer.
Responsibility: Chief Aeronautical Officer
a) The Chief Aeronautical Officer shall review or have the guidance material independently
reviewed before getting it approved from the DG.
b) This finalisation stage shall last not more than two months.
4.9.3 Publication procedure
Responsibility: Chief Aeronautical Officer
The Guidance material shall be published and distributed to relevant entities, through appropriate
national regulatory frameworks, just like any other regulation or requirements. A copy of the latest
version of the guidance materials will also be made available on the BCAA website.
4.9.4 Monitor and review procedure
Responsibility: Chief Aeronautical Officer
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The ANS Inspectorate will review the relevance and effectiveness of the guidance materials
periodically and when there is additional information that make it necessary to review and/or amend
the published guidance materials.
—— END ——
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APPENDIX A – SERVICE LEVEL AGREEMENTS
A service level agreement (SLA) is a part of a service contract where the level of service is
formally defined. The BCAA ANS Inspectorate will be not responsible to create / establish service
level agreements within the ANS department. This appendix is a recommendation how to set up a
SLA within the ANS department.
Internal departments (such as IT, HR, CNS, AIS or ATS) in larger organizations will adopted the
idea of using service level agreements with their "internal" customers — users in other departments
within the same organization. One benefit of this would be to enable the quality of service to be
benchmarked with that agreed to across multiple locations or between different business units. This
internal benchmarking could also be used to market test and provide a value comparison between
an in-house department and an external service provider. Another purpose of SLAs is to specify
the level of internal services (such as CNS) necessary to provide certain external services (such as
ATS) of sufficiently high quality.
The SLA records a common understanding about services, priorities, responsibilities, guarantees,
and warranties. Each area of service scope should have the "level of service" defined. The
SLA may specify the levels of availability, serviceability, performance, operation, or other
attributes of the service, such as billing.
The "level of service" can also be specified as "target" and "minimum," which allows customers to
be informed what to expect (the minimum), while providing a measurable (average) target value
that shows the level of organization performance.
The content of a typical SLA covers the following topics:
Subject matter and scope;
Participation services;
Agreement structure;
Service Level;
Budgeting and internal cost allocation;
Signature Page;
Definitions;
Service delivery points (optional);
Escalation and contingency procedures;
Cost structure; and
Additional regulations.
In some cases, penalties may be agreed upon in the case of non-compliance of the SLA. It is
important to note that the "agreement" relates to the services the customer receives, and not how the
service provider delivers that service.
—— END ——
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APPENDIX B – INSPECTOR JOB DESCRIPTIONS
ANS Air Navigation Inspectorate
Job Description
Job Title: Chief Aeronautical Officer
Reporting to: Director General
Supervising: Sr. ANS Inspector/ ANS Inspector
Competency: Safety Oversight and Overall Organizational Assessment
Responsibilities:
To provide necessary guidance to develop rules and procedures required to regulate Air
Navigation Services in BCAA in keeping with the global and national developments.
To develop required operating regulations and implementing standards where necessary, for the Basic Aviation Legislation and for amending the existing regulations as may be necessary to maintain required safety, efficiency and regularity in Air Navigation Services in Bhutan.
To ensure relevant SARPS contained in ICAO Annexes are implemented and updated as necessary.
To ensure supplementary guidance materials and other necessary technical guidance materials issued by ICAO in respect of Air Navigation Services are given effect and updated as necessary.
To make recommendations to the BCAA in regard to the ANAD Inspectorate staffing requirement.
Maintain performance indicators, statistics relating to all important duties, functions or activities performed by the ANS Inspectorate.
Provide the Director General with necessary inputs in regard to the work plan that the ANS Inspectorate is expected to perform so that the BCAA budget could be updated accordingly.
To ensure that all inspectors attached to the ANAD Inspectorate are provided with necessary empowerments, credentials and authorizations in order to enable them perform the assigned tasks effectively.
To ensure that a complete training plan is prepared for each position coming under the ANAD Inspectorate so that the post holder will be able to discharge the assigned functions effectively.
To provide the Director General with the training requirements of the ANAD Inspectorate.
To prepare an annual training plan for each position in the ANAD Inspectorate, with due regard to the priorities and resources available, and ensure that all inspectors are fully conversant with and are adequately trained to perform their job to the standards expected.
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To ensure availability of written office procedures in respect of each activity being
performed.
To ensure the required toolkits for efficient and effective oversight include checklists, audit forms, laptop computers, etc. and is readily available.
To ensure all manuals, written procedures and handbooks issued by the ANAD Inspectorate are reviewed and updated as and when required and prepare new guidance material when necessary.
To ensure availability of relevant guidance and reference materials, documents, annexes and other useful publications relating to Air Navigation Services both in printed and electronic format.
To ensure that Air Navigation Services are duly certified in accordance with the applicable regulations, written procedures and other relevant directives issued by the BCAA.
To issue, renew, amend, suspend or cancel ANS Certificates as the case may be and in accordance with the delegation of authority by the BCAA.
To maintain complete, accurate and updated records and database in respect of ANS Certificates.
To develop and implement a systematic annual oversight plan in respect of each ANS Section.
To maintain a complete, accurate and updated database containing data and information gathered during the implementation of the oversight plan.
To analyze the data gathered during the Safety Oversight and adjust the oversight plan and conduct additional activities where necessary based on the trends and associated risks identified.
To ensure necessary enforcement actions are taken in accordance with available regulations.
To ensure proper organization and management of the airspace of Bhutan for the effective use of civil air operators in close coordination with the military forces and other ANS providers as appropriate.
To represent BCAA at forums pertinent to Safety Oversight in Bhutan and abroad.
To organize and update information in the BCAA website pertaining to the Division.
Minimum Knowledge/Skills/Experience Requirements:
Entry Level: Bachelor Degree with IT Background
Note: Must have served as Sr. ANS Officer/Inspector
Knowledge:
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Comprehensive knowledge of both regulatory and corporate auditing practices.
Comprehensive knowledge of regulatory processes in relation to ANSP delivery.
Comprehensive knowledge of ATC procedures, ATS standards and industry best practices
including, CNS, MET, SAR, AIS (Map & Chart), PANS-Ops.
Comprehensive knowledge of ICAO rules and regulations pertaining to ANSPs, air traffic
controllers and peripheral operational requirements.
Comprehensive knowledge of ICAO rules and regulations pertaining to the operations and delivery of ATS, CNS, MET, SAR, AIS (Map &Chart), PANS-Ops.
Must be computer literate and proficient in the use of current mainstream application
software required for the management of a modern ATC unit, including word
processing/desktop publishing, spreadsheet and graphic presentations.
Development of training materials/manuals to meet the requirements of specific courses.
Skills:
Demonstrable communication skills in a multi-cultural environment particularly at
Director, Senior Manager and Manager Level.
Ability to influence and manage people successfully.
Ability to prepare reports and when required communicate the results.
Possess excellent report writing skills.
Ability to monitor deadlines and maintain performance in-line with required standards outlined.
A proactive and responsible approach to work with initiative and problem solving
capability.
Ability to liaise in a professional and persuasive manner with staff at all levels in the
organization.
Ability to understand complex systems.
Possess good IT skills.
Flexibility, excellent attention to detail, ability to identify key issues and manage an
environment of regular change.
Ability to think strategically, execute quickly and adjust plans to meet organizational needs.
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Able to hold sensitive and confidential materials in strict confidence.
Able to work independently under stringent deadlines and high pressure
environment.
Function as a resourceful and proactive team member.
Strong organizational skills with attention to detail and the ability to prioritize and multi-
task and meet deadlines and schedules.
Strong analytical skills; ability to work with complex issues and detailed information.
Ability to collaborate effectively with cross functional teams.
Good judgment and decision-making skills.
Adapt well to changing priorities.
An assertive finisher with high level personal presence and credibility.
Intuitive with outstanding interpersonal influencing and communication skills able to
develop and motivate others.
Ability to align strategic and operational needs with training programs and
organizational development efforts.
Ability to influence Senior Management and establish and maintain collaborative
partnerships.
Ability to communicate effectively both in writing and in speaking and convey
complex information in an easily understood format.
In-depth ability to use logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions or approaches to problems.
Experience:
Governmental experience on the processes of safety management and oversight over these,
preferably by a state safety program.
Experience in a senior managerial role in development, implementation and auditing
procedures.
Experience of working in a regulatory environment.
Experience of working at Director/Senior managerial level in an ANSP or other safety
critical organization.
Operational aviation experience with a minimum of 15 years practical experience.
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Experience in the evaluation of performance and subsequent delivery of relevant reports.
Experience in a multi-cultural environment an asset.
ANS Air Navigation Inspectorate
Job Description
Job Title: Senior ANS Inspector
Reporting to: Chief Aeronautical Officer,
Supervising:
Competency: Safety Oversight and Overall Organizational Assessment
Responsibilities:
Assist the Chief Aeronautical Officer in maintaining continued Safety Oversight on Air
Navigation Services in Bhutan in order to ensure that the safety standards are maintained as
specified by BCAA.
To assist providing necessary guidance to develop rules and procedures required to regulate
Air Navigation Services in Bhutan in keeping with the global and national developments.
To assist in developing required operating regulations and implementing standards where
necessary, for the Basic Aviation Legislation and for amending the existing regulations as
may be necessary to maintain required safety, efficiency and regularity in Air Navigation
Services in Bhutan
To assist in ensuring relevant SARPS contained in ICAO Annexes are implemented and
updated as necessary.
To assist ensuring supplementary guidance materials and other necessary technical guidance
materials issued by ICAO in respect of Air Navigation Services are given effect and
updated as necessary.
To make recommendations to the Chief Aeronautical Officer in regard to the ANS
Inspectorate staffing requirement.
Assist in maintaining performance indicators, statistics relating to all important duties,
functions or activities performed by the ANS Inspectorate.
Provide the Chief Aeronautical Officer with necessary inputs in regard to the work plan that
the ANS Inspectorate is expected to perform so that the BCAA budget could be updated
accordingly.
To provide the Chief Aeronautical Officer with input to the training requirements of the
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ANS Inspectorate.
To assist in ensuring availability of written office procedures in respect of each activity
being performed.
To assist ensuring all manuals, written procedures and handbooks issued by the guidance
material when necessary.
To assist in ensuring that Air Navigation Services are duly certified in accordance with the
applicable r egu l a t i ons , written procedures and other relevant directives issued by the
BCAA.
To assist maintaining a complete, accurate and updated database containing data and
information gathered during the implementation of the oversight plan.
To assist in analyzing the data gathered during the Safety Oversight and adjust the
oversight plan and conduct additional activities where necessary based on the trends and
associated risks identified.
Follow proper procedures to take enforcement actions in accordance with available
regulations in case of safety violations made by the Air Traffic Service.
As required and directed Chief Aeronautical Officer represent the ANS Inspectorate at
forums pertinent to Air Traffic Services in Bhutan and abroad.
As directed by the Chief Aeronautical Officer, assist the BCAA Accident & Incident
Investigator and/or Accident & Incident Investigator authorities of other states to carry out
formal investigations/enquires pertinent to aircraft accidents/incidents. Submit detailed
reports to the Director Air Safety on same as required.
As directed by the Chief Aeronautical Officer, carry out formal investigations/enquires
pertinent to ATS operating irregularities.
Organize and update information in the BCAA website pertaining to ANS Inspectorate.
Perform any other duties and functions as may be assigned by the Chief Aeronautical
Officer.
Minimum Knowledge/Skills/Experience Requirements:
Entry Level: Bachelor Degree with IT background
Note: Must have served as ANS Officer/Inspector with prerequisite basic training and six months
on-the-job training under a qualified Air Navigation Services Inspector.
Knowledge:
Comprehensive knowledge of both regulatory and corporate auditing practices.
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Inspector Job Description Appendix B Page: 54
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
Comprehensive knowledge of regulatory processes in relation to ANSP delivery.
Comprehensive knowledge of ATC procedures, ATS standards and industry best practices
ATS, CNS, MET, SAR, AIS (Map & Chart), PANS-Ops.
Comprehensive knowledge of ICAO rules and regulations pertaining to ANSPs, air traffic
controllers and peripheral operational requirements.
Comprehensive k n o w l e d g e of ICAO rules and regulations pertaining to the
operations and delivery of ATS, CNS, MET, SAR, AIS (Map & Chart), PANS-Ops
Must be computer literate and proficient in the use of current mainstream application
software required for the management of a modern ATC unit, including word
processing/desktop publishing, spreadsheet and graphic presentations.
Development of training materials/manuals to meet the requirements of specific courses.
Skills:
Demonstrable communication skills in a multi-cultural environment.
Ability to influence and manage people successfully.
Ability to prepare reports and when required communicate the results.
Possess excellent report writing skills.
Ability to monitor deadlines and maintain performance in-line with required
standards outlined.
A proactive and responsible approach to work with initiative and problem solving
capability.
Ability to liaise in a professional and persuasive manner with staff at all levels in the
organization.
Ability to understand complex systems.
Possess good IT skills.
Flexibility, excellent attention to detail, ability to identify key issues and manage an
environment of regular change.
Ability to think strategically, execute quickly and adjust plans to meet organizational needs.
Able to hold sensitive and confidential materials in strict confidence.
Able to work independently under stringent deadlines and high pressure
environment.
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Function as a resourceful and proactive team member.
Strong organizational skills with attention to detail and the ability to prioritize and multi-
task and meet deadlines and schedules.
Strong analytical skills; ability to work with complex issues and detailed information.
Ability to collaborate effectively with cross functional teams.
Good judgment and decision-making skills.
Adapt well to changing priorities.
An assertive finisher with high level personal presence and credibility.
Intuitive with outstanding interpersonal influencing and communication skills able to
develop and motivate others.
Ability to align strategic and operational needs with training programs and
organizational development efforts.
Ability to influence and establish and maintain collaborative partnerships.
Ability to communicate effectively both in writing and in speaking and convey
complex information in an easily understood format.
In-depth ability to use logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions or approaches to problems.
Experience:
Governmental experience on the processes of safety management and oversight over
these, preferably by a state safety program.
Experience in development, implementation and auditing procedures.
Experience of working in a regulatory environment.
Operational aviation experience with a minimum of 10 years practical experience.
Experience in the evaluation of performance and subsequent delivery of relevant reports.
Experience in a multi-cultural environment an asset.
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ANS Air Navigation Inspectorate
Job Description
Job Title: ATS Inspector
Reporting to: Sr. ANS Inspector,
Supervising:
Competency: Safety Oversight and Overall Organizational Assessment
Responsibilities:
Assist the Division’s Safety Oversight on Air Traffic Services in Bhutan in order to ensure
that the safety standards are maintained as specified by BCAA.
Assist the Division to develop rules and procedures required to regulate Air Navigation
Services in Bhutan in keeping with the global and national developments.
Assist development of required operating regulations and implementing standards where
necessary, for the Basic Aviation Legislation and for amending the existing regulations as
may be necessary to maintain required safety, efficiency and regularity in Air Navigation
Services in Bhutan
Assist in ensuring relevant SARPS contained in ICAO Annexes are implemented and
updated as necessary.
Assist ensuring supplementary guidance materials and other necessary technical guidance
materials issued by ICAO in respect of Air Traffic Services are given effect and updated as
necessary.
Assist in maintaining performance indicators, statistics relating to all important duties,
functions or activities performed by the Sr. ANS Inspectorate.
Provide the Sr. ANS Inspector with necessary inputs in regard to the work plan that the
ATS Inspectorate is expected to perform so that the BCAA budget could be updated
accordingly.
To provide the Sr. ANS Inspector with input to the training requirements of the ANS
Inspectorate.
Assist to maintain a complete, accurate and updated database containing data and
information gathered during the implementation of the oversight plan.
Assist in analyzing the data gathered during the Safety Oversight and adjust the oversight
plan and conduct additional activities where necessary based on the trends and associated
risks identified.
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Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
Follow proper procedures to take enforcement actions in accordance with available
regulations in case of safety violations made by the Air Traffic Service.
As required and directed Chief Aeronautical Officer represent the ANS Inspectorate at
forums pertinent to Air Traffic Services in Bhutan and abroad.
As directed by the Chief Aeronautical Officer, assist the BCAA Accident & Incident
Investigator and/or Accident & Incident Investigator authorities of other states to carry out
formal investigations/enquires pertinent to aircraft accidents/incidents. Submit detailed
reports to the Chief Aeronautical Officer on same as required.
As directed by the Chief Aeronautical Officer, carry out formal investigations/enquires
pertinent to ATS operating irregularities.
Assist in organizing and updating information in the BCAA website pertaining to ANS
Inspectorate.
Perform any other duties and functions as may be assigned by the Chief Aeronautical
Officer.
Minimum Knowledge/Skills/Experience Requirements:
Entry Level: Bachelor Degree
Note: Must have attended Basic Training in relevant field and on-the-job training under a qualified Air Traffic Services Inspector to carry out duties as an Air Traffic Services Inspector in the BCAA.
Knowledge:
Comprehensive knowledge of both regulatory and corporate auditing practices.
Comprehensive knowledge of regulatory processes in relation to ANSP delivery.
Comprehensive knowledge of ATC procedures, ATS standards and industry best practices.
Comprehensive knowledge of ICAO rules and regulations pertaining to ANSPs, air traffic
controllers and peripheral operational requirements.
Comprehensive knowledge of ICAO rules and regulations pertaining to the
operations and delivery of ATS.
Must be computer literate and proficient in the use of current mainstream application
software required for the management of a modern ATS unit, including word
processing/desktop publishing, spreadsheet and graphic presentations.
Development of training materials/manuals to meet the requirements of specific courses.
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Inspector Job Description Appendix B Page: 58
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
Skills:
Demonstrable communication skills in a multi-cultural environment.
Ability to influence and manage people successfully.
Ability to prepare reports and when required communicate the results.
Possess excellent report writing skills.
Ability to monitor deadlines and maintain performance in-line with required
standards outlined.
A proactive and responsible approach to work with initiative and problem solving
capability.
Ability to liaise in a professional and persuasive manner with staff at all levels in the
organization.
Ability to understand complex systems.
Possess good IT skills.
Flexibility, excellent attention to detail, ability to identify key issues and manage an
environment of regular change.
Ability to think strategically, execute quickly and adjust plans to meet organizational
needs.
Able to hold sensitive and confidential materials in strict confidence.
Able to work independently under stringent deadlines and high pressure
environment.
Function as a resourceful and proactive team member.
Strong organizational skills with attention to detail and the ability to prioritize and
multi-task and meet deadlines and schedules.
Strong analytical skills; ability to work with complex issues and detailed information.
Ability to collaborate effectively with cross functional teams.
Good judgment and decision-making skills.
Adapt well to changing priorities.
An assertive finisher with high level personal presence and credibility.
Intuitive with outstanding interpersonal influencing and communication skills able to
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Inspector Job Description Appendix B Page: 59
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
develop and motivate others.
Ability to align strategic and operational needs with training programs and
organizational development efforts.
Ability to influence and establish and maintain collaborative partnerships.
Ability to communicate effectively both in writing and in speaking and convey
complex information in an easily understood format.
In-depth ability to use logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions or approaches to problems.
Experience:
Governmental experience on the processes of safety management and oversight over
these, preferably by a state safety program.
Experience in development, implementation and auditing procedures.
Experience of working in a regulatory environment.
Operational aviation experience with a minimum of 5 years practical experience.
Experience in the evaluation of performance and subsequent delivery of relevant reports.
Experience in a multi-cultural environment an asset.
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Inspector Job Description Appendix B Page: 60
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ANS Air Navigation Inspectorate
Job Description
Job Title: AIS Inspector
Reporting to: Senior ANS Inspector
Supervising:
Competency: Safety Oversight and Overall Organizational Assessment
Responsibilities:
To assist the AIS Section to perform duties and functions as required and thus ensure that
the Aeronautical Information Service in Qatar are operated in compliance with the
requirements specified by the BCAA.
To assist the AIS Section to develop legislation to regulate Aeronautical Information
Service in Bhutan.
To ensure relevant SARPS contained in ICAO Annexes are implemented and updated as
necessary.
Assist in Preparing written office procedures in respect of each activity being performed
in the AIS Inspectorate with regard to Aeronautical Information Service.
Assist in Reviewing all manuals, written procedures and handbooks issued by the AIS
Section with regard to Aeronautical Information Service and update when required.
Identify and advise the Senior ANS Inspector of relevant guidance and reference materials,
documents, annexes and other useful publications relating to Aeronautical Information
Service that should be available in the ANS Inspectorate.
Take necessary action to certify Aeronautical Information Service in Bhutan in accordance
with applicable regulations, standards, written procedures and other relevant directives
issued by the BCAA.
Assist in taking necessary action to issue, renew, amend, suspend or cancel
Aeronautical Information Service Certificates as the case may be.
Assist maintaining continued surveillance on Certified Aeronautical Information Service in
Bhutan in order to ensure that they maintain required safety standards specified by BCAA.
Assist in Following available procedures to take enforcement actions in accordance with
available regulations in case of safety violations made by the Aeronautical Information
Service.
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As required and directed at forums pertinent to Aeronautical Information Service in
Bhutan and abroad.
Perform any other duties and functions as may be assigned by the Senior ANS
Inspector.
Minimum Knowledge/Skills/Experience Requirements:
Entry Level: Minimum Bachelor Degree with IT background
Note: Must have attended Basic Training in relevant field and on-the-job training under a
qualified Air Navigation Services Inspector to carry out duties as an Air Information Services
Inspector in the BCAA.
Knowledge:
Comprehensive knowledge of both regulatory and corporate auditing practices.
Comprehensive knowledge of ICAO rules and regulations pertaining to the
Aeronautical Information Service.
Must be computer literate and proficient in the use of current mainstream
application software required for the management of a modern Aeronautical Information
Service unit, including word processing/desktop publishing, spreadsheet and graphic
presentations.
Development of training materials/manuals to meet the requirements of specific
courses.
Skills
Demonstrable communication skills in a multi-cultural environment.
Ability to influence and manage people successfully.
Ability to prepare reports and when required communicate the results.
Possess excellent report writing skills.
Ability to monitor deadlines and maintain performance in-line with required
standards outlined.
A proactive and responsible approach to work with initiative and problem solving
capability.
Ability to liaise in a professional and persuasive manner with staff at all levels in the
organization.
Ability to understand complex systems.
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Possess good IT skills.
Flexibility, excellent attention to detail, ability to identify key issues and manage an
environment of regular change.
Ability to think strategically, execute quickly and adjust plans to meet organizational needs.
Able to hold sensitive and confidential materials in strict confidence.
Able to work independently under stringent deadlines and high pressure
environment.
Function as a resourceful and proactive team member.
Strong organizational skills with attention to detail and the ability to prioritize and multi-
task and meet deadlines and schedules.
Strong analytical skills; ability to work with complex issues and detailed information.
Ability to collaborate effectively with cross functional teams.
Good judgment and decision-making skills. Adapt well to changing priorities.
An assertive finisher with high level personal presence and credibility.
Intuitive with outstanding interpersonal influencing and communication skills able to
develop and motivate others.
Ability to align strategic and operational needs with training programs and
organizational development efforts.
Ability to influence and establish and maintain collaborative partnerships.
Ability to communicate effectively both in writing and in speaking and convey
complex information in an easily understood format.
In-depth ability to use logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions or approaches to problems.
Experience:
Governmental experience on the processes of safety management and oversight over
these, preferably by a state safety program.
Experience in development, implementation and auditing procedures. Experience of working in a regulatory environment.
Experience in the evaluation of performance and subsequent delivery of relevant reports.
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The AIS Inspector should have successfully completed Aeronautical Information
Services basic and advanced courses.
At least 5 years’ experience as an AIS officer, Aeronautical Information Services Office.
Experience in a multi-cultural environment an asset.
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ANS Air Navigation Inspectorate
Job Description
Job Title: PANS-OPS Inspector
Reporting to: Senior ANS Inspector
Supervising:
Competency: Safety Oversight and Overall Organizational Assessment
Responsibilities:
To assist the PANS OPS Section to perform duties and functions as required and thus
ensure that the PANS OPS Service in Qatar are operated in compliance with the
requirements specified by the BCAA.
To assist the PANS OPS Section to develop legislation to regulate PANS OPS Service in
Bhutan.
To ensure relevant SARPS contained in ICAO Annexes are implemented and updated as
necessary.
Prepare written office procedures in respect of each activity being performed in the ANS
Inspectorate with regard to PANS OPS Service.
Review all manuals, written procedures and handbooks issued by the PANS OPS Section
with regard to PANS OPS Service and update when required.
Identify and advise the Senior ANS Inspector of relevant guidance and reference materials,
documents, annexes and other useful publications relating to PANS OPS Service that
should be available in the ANS Inspectorate.
Take necessary action to certify PANS OPS Service in Bhutan in accordance with
applicable regulations, standards, written procedures and other relevant directives issued by
the BCAA.
As required and directed by the Director Air Safety represent the ANS Inspectorate at
forums pertinent to PANS OPS Service in Bhutan and abroad.
Perform any other duties and functions as may be assigned by the Senior ANS Inspector.
Minimum Knowledge/Skills/Experience Requirements:
Entry Level: Minimum Bachelor Degree with IT Background
Note: Must have attended Basic Training in relevant field and on-the-job training under a
qualified Air Navigation Services Inspector to carry out duties as PANS-OPS Inspector in the
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BCAA.
Knowledge:
Comprehensive knowledge of both regulatory and corporate auditing practices.
Comprehensive knowledge of ICAO rules and regulations pertaining to the PANS – OPS
design.
Must be computer literate and proficient in the use of current mainstream
application software required for the management of a modern PANS OPS Service unit,
including word processing/desktop publishing, spreadsheet and graphic presentations.
Development of training materials/manuals to meet the requirements of specific
courses.
Skills:
Demonstrable communication skills in a multi-cultural environment.
Ability to influence and manage people successfully.
Ability to prepare reports and when required communicate the results.
Possess excellent report writing skills.
Ability to monitor deadlines and maintain performance in-line with required standards outlined.
A proactive and responsible approach to work with initiative and problem solving
capability.
Ability to liaise in a professional and persuasive manner with staff at all levels in the
organization.
Ability to understand complex systems.
Possess good IT skills.
Flexibility, excellent attention to detail, ability to identify key issues and manage an
environment of regular change.
Ability to think strategically, execute quickly and adjust plans to meet organizational needs.
Able to hold sensitive and confidential materials in strict confidence.
Able to work independently under stringent deadlines and high pressure
environment.
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Function as a resourceful and proactive team member.
Strong organizational skills with attention to detail and the ability to prioritize and multi-
task and meet deadlines and schedules.
Strong analytical skills; ability to work with complex issues and detailed information.
Ability to collaborate effectively with cross functional teams.
Good judgment and decision-making skills.
Adapt well to changing priorities.
An assertive finisher with high level personal presence and credibility.
Intuitive with outstanding interpersonal influencing and communication skills able to
develop and motivate others.
Ability to align strategic and operational needs with training programs and
organizational development efforts.
Ability to influence and establish and maintain collaborative partnerships.
Ability to communicate effectively both in writing and in speaking and convey
complex information in an easily understood format.
In-depth ability to use logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions or approaches to problems.
Experience:
Governmental experience on the processes of safety management and oversight over these,
preferably by a state safety program.
Experience in development, implementation and auditing procedures.
Experience of working in a regulatory environment.
Experience in the evaluation of performance and subsequent delivery of relevant reports.
The PANS OPS Inspector should have successfully completed PANS OPS Services basic
and advanced courses.
At least 5 years’ experience as a PANS OPS Specialist at a National PANS OPS Services
Office.
Experience in a multi-cultural environment an asset.
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ANS Air Navigation Inspectorate
Job Description
Job Title: Charts Inspector
Reporting to: Senior ANS Inspector
Supervising:
Competency: Safety Oversight and Overall Organizational Assessment
Responsibilities:
To assist the Cartography Section to perform duties and functions as required and thus
ensure that the Cartography Service in Bhutan are operated in compliance with the
requirements specified by the BCAA.
To assist the Cartography Section to develop legislation to regulate Cartography
Service in Bhutan.
To ensure relevant SARPS contained in ICAO Annexes are implemented and
updated as necessary.
Prepare written office procedures in respect of each activity being performed in the ANS
Inspectorate with regard to Cartography Service.
Review all manuals, written procedures and handbooks issued by the Cartography Section
with regard to Cartography Service and update when required.
Identify and advise the Senior ANS Inspector of relevant guidance and reference materials,
documents, annexes and other useful publications relating to Cartography Service that
should be available in the ANS Inspectorate.
Take necessary action to certify Cartography Service in Bhutan in accordance with
applicable regulations, standards, written procedures and other relevant directives issued
by the BCAA.
As required and directed by the Chief Aeronautical Officer represent the ANS
Inspectorate at forums pertinent to cartography Service in Bhutan and abroad.
Perform any other duties and functions as may be assigned by the Senior ANS Inspector. Minimum Knowledge/Skills/Experience Requirements:
Entry Level: Minimum Bachelor Degree with IT Background
Note: Must have attended Basic Training in relevant field and on-the-job training under a qualified
Air Navigation Services Inspectors to carry out duties as Charts Inspector in the BCAA.
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Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
Knowledge
Comprehensive knowledge of both regulatory and corporate auditing practices
Comprehensive knowledge of ICAO rules and regulations pertaining to the
Cartography design.
Must be computer literate and proficient in the use of current mainstream application
software required for the management of a modern Cartography Service unit,
including word processing/desktop publishing, spreadsheet and graphic presentations.
Development of training materials/manuals to meet the requirements of specific
courses.
Skills:
Demonstrable communication skills in a multi-cultural environment.
Ability to influence and manage people successfully.
Ability to prepare reports and when required communicate the results.
Possess excellent report writing skills.
Ability to monitor deadlines and maintain performance in-line with required
standards outlined.
A proactive and responsible approach to work with initiative and problem solving
capability.
Ability to liaise in a professional and persuasive manner with staff at all levels in the
organization.
Ability to understand complex systems.
Possess good IT skills.
Flexibility, excellent attention to detail, ability to identify key issues and manage an
environment of regular change.
Ability to think strategically, execute quickly and adjust plans to meet organizational needs.
Able to hold sensitive and confidential materials in strict confidence.
Able to work independently under stringent deadlines and high pressure
environment.
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Inspector Job Description Appendix B Page: 69
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
Function as a resourceful and proactive team member.
Strong organizational skills with attention to detail and the ability to prioritize and
multi-task and meet deadlines and schedules.
Strong analytical skills; ability to work with complex issues and detailed information.
Ability to collaborate effectively with cross functional teams.
Good judgment and decision-making skills.
Adapt well to changing priorities.
An assertive finisher with high level personal presence and credibility.
Intuitive with outstanding interpersonal influencing and communication skills able to
develop and motivate others.
Ability to align strategic and operational needs with training programs and organizational
development efforts.
Ability to influence and establish and maintain collaborative partnerships.
Ability to communicate effectively both in writing and in speaking and convey
complex information in an easily understood format.
In-depth ability to use logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions or approaches to problems.
Experience:
Governmental experience on the processes of safety management and oversight over these,
preferably by a state safety program.
Experience in development, implementation and auditing procedures.
Experience of working in a regulatory environment.
Experience in the evaluation of performance and subsequent delivery of relevant reports.
The Cartography Inspector should have successfully completed Cartography Services
basic and advanced courses.
At least 5 years’ experience as a Cartography Specialist at a National cartography Services
Office.
Experience in a multi-cultural environment an asset.
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ANS Air Navigation Inspectorate
Job Description
Job Title: CNS Inspector
Reporting to: Senior ANS Inspector
Supervising:
Competency: Safety Oversight and Overall Organizational Assessment
Responsibilities:
To assist the CNS Section to perform duties and functions as required and thus ensure that
the Aeronautical Communication, Navigation & Surveillance aids in Bhutan are operated
in compliance with the requirements specified by the BCAA.
To assist the CNS Section to develop legislation to regulate Communication, Navigation &
Surveillance (CNS) Aids Service in Bhutan.
To assist ensuring relevant SARPS contained in ICAO Annexes are implemented and
updated as necessary.
Assist in preparing written office procedures in respect of each activity being performed
in the ANS Inspectorate with regard to CNS Service.
Assist in reviewing all manuals, written procedures and handbooks issued by the CNS
Section with regard to CNS Service and update when required.
Identify and advise the Senior ANS Inspector of relevant guidance and reference materials,
documents, annexes and other useful publications relating to CNS Aids Service that should
be available in the ANS Inspectorate.
Take necessary action to certify CNS Aids Service in Bhutan in accordance with
applicable regulations, standards, written procedures and other relevant directives issued
by the BCAA.
Take necessary action to issue, renew, amend, suspend or cancel CNS Aids Service
Certificates as the case may be.
Maintain continued surveillance on Certified CNS Service in Bhutan in order to ensure
that they maintain required safety standards specified by BCAA.
Follow available procedures to take enforcement actions in accordance with available
regulations in case of safety violations made by the CNS Services.
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As required and directed by the Chief Aeronautical Officer represent the ANS
Inspectorate at forums pertinent to CNS in Bhutan and abroad.
Perform any other duties and functions as may be assigned by the Senior ANS
inspector.
Minimum Knowledge/Skills/Experience Requirements:
Entry Level: Minimum Bachelor Degree in Electronic and Communication
Note: Must have attended Basic Training in relevant field and on-the-job training under a
qualified Air Navigation Services Inspectors to carry out duties as CNS Inspector in the BCAA.
Knowledge:
Comprehensive knowledge of both regulatory and corporate auditing practices.
Comprehensive knowledge of ICAO rules and regulations pertaining to the
Communication, Navigation and Surveillance Services.
Must be computer literate and proficient in the use of current mainstream
application software required for the management of a modern CNS unit, including word
processing/desktop publishing, spreadsheet and graphic presentations.
Development of training materials/manuals to meet the requirements of specific
courses.
Skills:
Demonstrable communication skills in a multi-cultural environment.
Ability to influence and manage people successfully.
Ability to prepare reports and when required communicate the results.
Possess excellent report writing skills.
Ability to monitor deadlines and maintain performance in-line with required
standards outlined.
A proactive and responsible approach to work with initiative and problem solving
capability.
Ability to liaise in a professional and persuasive manner with staff at all levels in the
organization.
Ability to understand complex systems.
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Possess good IT skills.
Flexibility, excellent attention to detail, ability to identify key issues and manage an
environment of regular change.
Ability to think strategically, execute quickly and adjust plans to meet organizational needs
Able to hold sensitive and confidential materials in strict confidence.
Able to work independently under stringent deadlines and high pressure
environment.
Function as a resourceful and proactive team member.
Strong organizational skills with attention to detail and the ability to prioritize and
multi-task and meet deadlines and schedules.
Strong analytical skills; ability to work with complex issues and detailed information.
Ability to collaborate effectively with cross functional teams.
Good judgment and decision-making skills.
Adapt well to changing priorities.
An assertive finisher with high level personal presence and credibility.
Intuitive with outstanding interpersonal influencing and communication skills able to
develop and motivate others.
Ability to align strategic and operational needs with training programs and
organizational development efforts.
Ability to influence and establish and maintain collaborative partnerships.
Ability to communicate effectively both in writing and in speaking and convey
complex information in an easily understood format.
In-depth ability to use logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions or approaches to problems.
Experience:
Governmental experience on the processes of safety management and oversight over
these, preferably by a state safety program.
Experience in development, implementation and auditing procedures. Experience of
working in a regulatory environment
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Experience in the evaluation of performance and subsequent delivery of relevant
reports.
Bachelor of Science Degree in Electronics Engineering or equivalent qualifications. At
least 5 years’ experience in the maintenance of aeronautical aids used for
Communication, Navigation and Surveillance.
Experience in a multi-cultural environment an asset.
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ANS Air Navigation Inspectorate
Job Description
Job Title: ATS Licensing Inspector
Reporting to: Senior ANS Inspector
Supervising:
Competency: Safety Oversight and Overall Organizational Assessment
Responsibilities:
To assist the Licensing Section to perform duties and functions as required and thus
ensure that the Aeronautical Licensing in Bhutan are operated in compliance with the
requirements specified by the BCAA.
To assist the Licensing Section to develop legislation to regulate Aeronautical Licensing
Service in Bhutan.
To ensure relevant SARPS contained in ICAO Annexes are implemented and updated
as necessary.
Prepare written office procedures in respect of each activity being performed in the ANS
Inspectorate with regard to Aeronautical Licensing Service.
Review all manuals, written procedures and handbooks issued by the Licensing Section
with regard to Aeronautical Licensing Service and update when required.
Identify and advise the Senior ANS Inspector of relevant guidance and reference materials,
documents, annexes and other useful publications relating to Aeronautical Licensing
Service that should be available in the ANS Inspectorate.
As required and directed by the Chief Aeronautical Officer represent the ANS Inspectorate
at forums pertinent to Aeronautical Licensing Service in Bhutan and abroad.
Perform any other duties and functions as may be assigned by the Senior ANS Inspector.
Minimum Knowledge/Skills/Experience Requirements:
Entry Level: Minimum Bachelor Degree
Note: Must have attended Basic Training in relevant field and on-the-job training under Sr. ANS
Inspectors to carry out duties as ATS Inspector in the BCAA
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Knowledge:
Comprehensive knowledge of both regulatory and corporate auditing practices.
Comprehensive knowledge of ICAO rules and regulations pertaining to the
Aeronautical Licencing Service.
Must be computer literate and proficient in the use of current mainstream application
software required for the management of a modern Aeronautical Licencing Service unit,
including word processing/desktop publishing, spreadsheet and graphic presentations.
Development of training materials/manuals to meet the requirements of specific courses.
Skills:
Demonstrable communication skills in a multi-cultural environment.
Ability to influence and manage people successfully.
Ability to prepare reports and when required communicate the results.
Possess excellent report writing skills.
Ability to monitor deadlines and maintain performance in-line with required
standards outlined.
A proactive and responsible approach to work with initiative and problem solving
capability.
Ability to liaise in a professional and persuasive manner with staff at all levels in the
organization.
Ability to understand complex systems.
Possess good IT skills.
Flexibility, excellent attention to detail, ability to identify key issues and manage an environment of regular change.
Ability to think strategically, execute quickly and adjust plans to meet organizational needs.
Able to hold sensitive and confidential materials in strict confidence.
Able to work independently under stringent deadlines and high pressure
environment.
Function as a resourceful and proactive team member.
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Strong organizational skills with attention to detail and the ability to prioritize and multi-
task and meet deadlines and schedules.
Strong analytical skills; ability to work with complex issues and detailed information.
Ability to collaborate effectively with cross functional teams.
Good judgment and decision-making skills.
Adapt well to changing priorities.
An assertive finisher with high level personal presence and credibility.
Intuitive with outstanding interpersonal influencing and communication skills able to develop and motivate others.
Ability to align strategic and operational needs with training programs and
organizational development efforts.
Ability to influence and establish and maintain collaborative partnerships.
Ability to communicate effectively both in writing and in speaking and convey
complex information in an easily understood format.
In-depth ability to use logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions or approaches to problems.
Experience:
Governmental experience on the processes of safety management and oversight over
these, preferably by a state safety program.
Experience in development, implementation and auditing procedures. Experience of
working in a regulatory environment.
Experience in the evaluation of performance and subsequent delivery of relevant reports.
The ATC Licencing Inspector should have successfully completed Aeronautical
Licencing Services basic and advanced courses.
Experience in a multi-cultural environment an asset.
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ANS Air Navigation Inspectorate
Job Description
Job Title: MET Inspector
Reporting to: Senior ANS Inspector
Supervising:
Competency: Safety Oversight and Overall Organizational Assessment
Responsibilities:
To assist the MET Section to perform duties and functions as required and thus ensure that
the Aeronautical Meteorology Service in Bhutan are operated in compliance with the
requirements specified by the BCAA.
To assist the MET Section to develop legislation to regulate Aeronautical
Meteorology Service in Bhutan.
To assist in ensuring relevant SARPS contained in ICAO Annexes are implemented and
updated as necessary.
Prepare written office procedures in respect of each activity being performed in the ANS
Inspectorate with regard to Aeronautical Meteorology Service.
Review all manuals, written procedures and handbooks issued by the MET Section with
regard to Aeronautical Service and update when required.
Identify and advise the Senior ANS Inspector of relevant guidance and reference materials,
documents, annexes and other useful publications relating to Aeronautical
Meteorology Service that should be available in the ANS Inspectorate.
Take necessary action to certify Aeronautical Meteorology Service in Bhutan in
accordance with applicable regulations, standards, written procedures and other relevant
directives issued by the BCAA.
Take necessary action to issue, renew, amend, suspend or cancel Aeronautical
Meteorology Service Certificates as the case may be.
Maintain continued surveillance on Certified Aeronautical Meteorology Service in Bhutan
in order to ensure that they maintain required safety standards specified by BCAA.
Follow available procedures to take enforcement actions in accordance with available
regulations in case of safety violations made by the Aeronautical Meteorology Service.
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As required and directed by the Chief Aeronautical Officer represent the ANS Inspectorate
at forums pertinent to Aeronautical Meteorology Service in Bhutan and abroad.
Perform any other duties and functions as may be assigned by the Senior ANS
Inspector.
Minimum Knowledge/Skills/Experience Requirements:
Entry Level: Minimum Bachelor Degree
Note: Must have attended Basic Training in relevant field and on-the-job training under a
qualified Sr. ANS Inspectors to carry out duties as Meteorological Inspector in the BCAA.
Knowledge:
Comprehensive knowledge of both regulatory and corporate auditing practices.
Comprehensive knowledge of ICAO rules and regulations pertaining to the
Aeronautical Meteorology Service.
Must be computer literate and proficient in the use of current mainstream
application software required for the management of a modern Aeronautical Meteorology
Service unit, including word processing/desktop publishing, spreadsheet and graphic
presentations.
Development of training materials/manuals to meet the requirements of specific
courses.
Skills:
Demonstrable communication skills in a multi-cultural environment.
Ability to influence and manage people successfully.
Ability to prepare reports and when required communicate the results.
Possess excellent report writing skills.
Ability to monitor deadlines and maintain performance in-line with required
standards outlined.
A proactive and responsible approach to work with initiative and problem solving
capability.
Ability to liaise in a professional and persuasive manner with staff at all levels in the
organization.
Ability to understand complex systems.
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Possess good IT skills.
Flexibility, excellent attention to detail, ability to identify key issues and manage an
environment of regular change.
Ability to think strategically, execute quickly and adjust plans to meet organizational
needs.
Able to hold sensitive and confidential materials in strict confidence.
Able to work independently under stringent deadlines and high pressure
environment.
Function as a resourceful and proactive team member.
Strong organizational skills with attention to detail and the ability to prioritize and
multi-task and meet deadlines and schedules.
Strong analytical skills; ability to work with complex issues and detailed information.
Ability to collaborate effectively with cross functional teams.
Good judgment and decision-making skills. Adapt well to changing priorities.
An assertive finisher with high level personal presence and credibility.
Intuitive with outstanding interpersonal influencing and communication skills able to
develop and motivate others.
Ability to align strategic and operational needs with training programs and
organizational development efforts.
Ability to influence and establish and maintain collaborative partnerships.
Ability to communicate effectively both in writing and in speaking and convey
complex information in an easily understood format.
In-depth ability to use logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions or approaches to problems.
Experience:
Governmental experience on the processes of safety management and oversight over
these, preferably by a state safety program.
Experience in development, implementation and auditing procedures. Experience of
working in a regulatory environment.
Experience in the evaluation of performance and subsequent delivery of relevant
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reports.
Bachelor of Science Degree with Physics as a subject preferably postgraduate
qualifications in the field of Meteorology.
At least 5 years’ experience as a Meteorological Forecaster at the National
Meteorological Centre and/or Aviation Meteorological Office.
Experience in a multi-cultural environment an asset.
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ANS Air Navigation Inspectorate
Job Description
Job Title: SAR Inspector
Reporting to: Senior ANS Inspector
Supervising:
Competency: Safety Oversight and Overall Organizational Assessment
Responsibilities
The holder of this position shall be responsible for performing Safety Oversight function
of SAR service providers in Bhutan. The purpose of this position is to ensure the
compliance of CAR SECTION 9 SERIES S; ICAO annexes relevant manuals, documents,
rules, regulations, directives to SAR service provider.
To amend the DGCA CAR from time to time to ensure compliance with ICAO Annexure
on the subject and / or issue any other directions, if required.
To file differences with ICAO, if required.
Develop and amend Inspector Handbook/Checklist necessary for inspection.
Formulate and implement SAR Safety Audit Surveillance Program.
Prepare safety oversight inspection schedule to inspect SAR Coordinator’s Head Office
i.e. of the services providers and ANSP.
Carry out safety oversight inspection and surveillance of SAR Coordinator and RCCs to
ensure the proper implementation of CAR SECTION 9 SERIES S, related documents,
manuals and directives issued by DGCA as per the approved program of the department
and report deficiencies noted for remedial action.
Prepare inspection report and highlight the deficiencies, if any for appropriate
remedial action by the concerned agencies.
To ensure flight safety, issue immediate directives to the service provider if there are any
issues that need immediate attention.
Coordinate with concerned units to amend SAR related documents to incorporate changes
in ICAO SARPs and advise the Head of the Department.
Review documents, manuals related to SAR including amendments received from
ATS/SAR provider and submit for approval.
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Participate in any in-house and abroad workshops and seminars related to SAR matters.
Develop training program for inspectors.
Minimum Knowledge/Skills/Experience Requirements:
Qualifications: Minimum Bachelor Degree
Note: Must have attended Basic Training in relevant field and on-the-job training under a qualified
Sr. ANS Inspectors to carry out duties as SAR Inspector in the BCAA.
An SAR Inspector shall have the following qualifications:
The SAR inspector should have at least 05 years of job experience in ATS / SAR
operations.
The inspector should have adequate knowledge of ICAO Annex-12 and Doc 7134, Bhutan
Aircraft Act and other relevant BCAA rules and regulations.
The inspector should have adequate knowledge of State Safety Program, Safety Management
System (SMS), and ICAO Safety Audit Program.
The inspector should have successfully completed an audit/ inspection course from an
approved institution.
Knowledge:
Comprehensive knowledge of both regulatory and corporate auditing practices.
Comprehensive knowledge of ICAO rules and regulations pertaining to the
Aeronautical Meteorology Service.
Must be computer literate and proficient in the use of current mainstream application
software required for the management of a modern Aeronautical Meteorology Service unit,
including word processing/desktop publishing, spreadsheet and graphic presentations.
Development of training materials/manuals to meet the requirements of specific
courses.
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APPENDIX C – INSPECTOR TRAINING POLICY AND PROGRAMME
1. General
This training policy and programme is intended to address the development of air navigation services
inspectors from the time they are newly hired into the BCAA and to support their professional
development throughout their career.
2. Training Policy
The Director General acknowledges that all inspectors must be appropriately qualified and trained to
perform all duties and tasks required. The Director General will ensure that all such personnel are
provided the training necessary to carry out their duties, as set forth in this document.
The Director General also acknowledges that recurrent training is required for inspectors to be able
to keep abreast of industry and BCAA developments and thereby continue to be able to provide
appropriate safety oversight. The Director General will ensure such recurrent training is provided, as
set forth in this document.
3. Training Program
The ANS Safety Oversight activities include surveillance, inspections, audits, analysis to find the
root cause of the deficiencies/findings, corrective actions, follow-up and enforcement actions.
Effective implementation of these tasks requires the intervention of highly qualified personnel during
the various stages of the process.
The BCAA, while ensuring the development of a training program, shall regularly, as necessary or
every five years, revisit the criteria on the type and frequency of training provided (initial, recurrent
and specialized) to determine whether it is sufficient to acquire/maintain the required level of
knowledge, skill, qualification and competence in accordance with the duties and responsibilities
assigned to the inspectors.
No inspector will be granted with the delegation of authority until all due training needs including
the OJT have been satisfactorily completed.
3.1 Types of training
The following are the types of training applicable to ANS inspectors:
Initial training;
On-the-job training (OJT)
Recurrent training;
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Re-Qualification training; and
Specialized Training.
The first three types of training shall be applicable to all Inspectors. The specialized/technical
training shall apply to Inspectors without any previous experience or background in the relevant
fields, ATS, AIS, PANS-OPS, Maps & Charts, SAR, CNS and MET, that they are responsible to
provide safety oversight over. The detailed training programme for each ANS Inspectors, in the
order of priority, are listed later in this chapter.
Initial Training
All newly appointed ANS Inspectors shall undergo initial or an indoctrination training to familiarize
themselves with the functioning of the BCAA and various divisions. This should include
Introduction to the structure and purpose of the civil aviation act, BANRs, BCARs and other legal
documents – especially those related to ANS. If the Inspector is already familiar with the Act, the
BCAA regulations and functioning of BCAA, this is not necessary. The initial training will also
include briefings on their roles and responsibilities and programming for specialized training for
Inspectors with no prior background in the relevant fields.
3.2.1 Audit techniques course
All Inspectors must attend an Audit Techniques course (generic) and ANS specific safety oversight
Inspector course to ensure a systematic, independent and documented process for obtaining evidence
and evaluating it objectively to determine the extent to which requirements and audit criteria are
fulfilled. This is required to observe and assess the Service Provider’s adherence to standards and
recommended practices related to ANS equipment, facilities and services.
3.3 On-The-Job Training
The objective of an OJT is to provide direct experience in the work environment in which the
inspector is performing or will be performing on their job.
OJT entails the completion of three levels of training for each technical job function. The three levels
encompass the study and understanding of reference materials, task observation, and task
performance, as further defined below. Newly appointed inspectors, and inspectors transitioning to a
position for which they have not previously received OJT, will be assigned an experienced and
qualified inspector (OJT Instructor) who will be responsible for validation of all levels of OJT
requirements in the OJT record (sample in Appendix 20).
3.3.1 OJT Level I (Knowledge): Level I training is related to that body of knowledge associated
with a specific job task. This knowledge is contained in orders, rules, guidance, and standards. Level
I training typically involve a review of all reference materials applicable to the job tasks for which
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training has been identified. Level I training may be satisfied through classroom training or other
delivery methods.
3.3.2 OJT Level II (Task Observation): Level II training involves observation of the performance
of specific job tasks. This training typically involves the trainee observing and/or assisting the OJT
trainer in the performance of those specific job tasks for which the trainee will be held accountable.
Level II training may be satisfied through appropriate training that provides the opportunity for the
trainee to observe and/or assist the trainer performing the task.
3.3.3 OJT Level III (Task Performance): Level III training involves the application of knowledge
and skills to the performance of specific job tasks. Typically, the trainee performs the job task under
the observation of a qualified OJT trainer.
3.4 Recurrent training
Since the responsibility of Inspectors is to ensure implementation of the civil aviation requirement
and various rules and orders mainly based on international standards and requirements, their subject
knowledge must be current. Periodic recurrent/refresher training courses in all relevant disciplines
are required for the continuing development of the knowledge and skills of the Inspectors,
improvement of Inspector’s decision making capability and to develop maturity to share more
responsibilities in elevated positions.
The Recurrent Training course may share content with the Initial Training and OJT, but varies in
emphasis. The Recurrent Training course focuses on changes from year to year in regulations,
guidance material as well as significant events occurring in the industry, both internationally or in
local environment.
All ANS Inspectors shall be required to undertake recurrent training as and when necessary or at
least once every 3 (three) years.
3.5 Re-Qualificationtraining
An Inspector who has not been part of the program for more than 2 (one) year shall fulfill the
requirements of OJT Level III and attend one Refresher Audit Techniques Course.
3.6 Specialized training
ANS inspectors are required to provide safety oversight which includes both regulatory as well as
over operations. The ANS inspectors should be equipped with theoretical and practical knowledge of
the relevant technical areas, ATM, AIS, PANS-OPS, Maps & Charts, SAR, CNS and MET, that they
are responsible for. ANS inspectors should therefore be provided with specialized/technical training
in the relevant areas to acquire high level of knowledge and expertise to undertake their duties and
responsibilities.
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Specialized/Technical training shall be provided under two categories:
Basic Specialized/Technical training,
Advanced Specialized/Technical training.
3.6.1 Basic specialized/technical training
A newly appointed ANS inspector without any prior experience or training in the relevant field shall
undergo basic technical training on par with or better than the new recruits of the service provider
over which they are responsible to provide safety oversight. The types of training, including basic
technical training, for all the inspectors are detailed later in this chapter.
3.6.2 Advanced specialized/technical training
ANS inspectors shall be provided with advanced specialized/technical training in the relevant areas
to acquire high level of knowledge and expertise to effectively undertake their duties and
responsibilities. The advanced trainings shall ensure development of the knowledge and skills of the
Inspectors to support their professional development throughout career to be on par with any
International Inspector.
Advanced Specialized/Technical training shall also include supervisory courses common to all ANS
Inspectors, such as but not limited to the following:
Human Factors course,
ICAO State Safety Programme (SSP) course,
Safety Management System (SMS) Course,
Quality Management Systems Course
The trainings, including Advanced Specialized/Technical training, for each individual inspector is
detailed later in this chapter.
Training plan
The Director General will ensure appropriate training by directing that the chief Aeronautical officer
to establish and maintain Individual Training Plans, based on the training programme that sets out
the trainings to be provided to each inspector for at least a 12-month period. Each inspector’s plan
will be updated by the chief Aeronautical officer as necessary to adjust the timing of the planned
courses and activities, or to amend the list of planned courses and activities to meet a newly
identified need.
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Training Files and Records
The ANS Inspectorate shall establish a system for the maintenance of training records for its
inspectors that is congruent with the training programme and training plan. The training records
will be systematically retained in the training files and these files shall be maintained and secured at
the office.
An electronic copy of the training records shall also be maintained.
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ANS Inspector Training Programme 1
Position: Chief Aeronautical Officer
Sl. No Type of Training COURSE DURATION
1 Initial
Audit Techniques 01 week
2 ANS Safety Oversight Inspector 01 week
3
Recurrent/
Refresher
Audit Techniques 05 Days
4 Updates/Revision of ICAO Annexes and BCAA
regulations 01 day
5 Updates/Revision of BCARs and BCAPs 01 day
6 Updates/Revision of Surveillance Procedures 01 day
7 Aeronautical Meteorological Observation -
Refresher 03 hours
Specialized/
Technical
Basic
8 AIS/AIM 1 weeks
9 Aeronautical SAR Administrator 1 weeks
10 CNS/ATM for ATS Managers 2 weeks
11 Aviation MET for Managers 1 week
12 Air Traffic Management Safety Investigation and
Analysis 1 week
13 Human Factors 1 week
14 ICAO State Safety Programme 5 days
15 Safety Management System 5 days
16 Air Navigation Services Leadership and
Management 1 week
17 Civil Aviation Management 2 Weeks
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ANS Inspector Training Programme 2
Position: Sr. ANS Inspector
Sl. No Type of Training COURSE DURATION
1
Initial
Indoctrination 03 days
2 Audit Techniques 01 week
3 ANS Safety Oversight Inspector 01 week
4 ICAO Computer based Training (CBT) for ANS
Safety Oversight Auditors Web based
On-The-Job
Level I
5 Bhutan Civil Aviation Act 2016 01 Week
6 ICAO Doc. 7300 01 Week
7 BANRs 02 days
8 ANS Safety Oversight Inspector manual /
Handbook 01 week
9 BCAR / ICAO Annex (relevant to ANS) 02 weeks
10 ICAO Doc. 4444 01 week
11 ICAO Doc. 8126 01 week
12 ICAO Doc. 8168 01 week
13 ICAO Doc. 4444 01 week
14 ICAO Doc. 8697 01 week
15 ICAO Doc. 8896 01 week
16 IMSAR manual
17 ICAO Doc. 9859
Level II
18 Observation 01 day
Level III
19 Preparation 01 day
20 Performance 01 day
21 Documentation/Report 02 days
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22
Recurrent/
Refresher
Audit Techniques 05 Days
23 Updates/Revision of ICAO Annexes and BCAA
regulations 01 day
24 Updates/Revision of BCARs and BCAPs
01 day
25 Updates/Revision of Surveillance Procedures 01 day
26 Aeronautical Meteorological Observation -
Refresher 01 day
Specialized/
Technical
Basic
27 AIS/AIM 01 week
28 Aeronautical SAR Administrator 01 week
29 CNS/ATM for ATS Managers 02 weeks
30 Aviation MET for Managers 01 week
31 Air Traffic Management Safety Investigation and
Analysis 01 week
32 Human Factors 01 week
33 ICAO State Safety Programme 05 days
34 Safety Management System 05 days
35 Quality Management System 05 days
Advanced
36 Air Navigation Services Leadership and
Management 01 week
37 Civil Aviation Management 04 Weeks
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ANS Inspector Training Programme 3
Position: ATS Inspector
Sl. No Type of Training COURSE DURATION
1
Initial
Indoctrination 03 days
2 Audit Techniques 01 week
3 ANS Safety Oversight Inspector 01 week
4 ICAO Computer based Training (CBT) for
ANS Safety Oversight Auditors Web based
On-The-Job
Level I
5 Bhutan Civil Aviation Act 2016 01 week
6 ICAO Doc. 7300 01 week
7 BANRs 03 days
8 BCAR - ATS / ICAO Annex 11 02 weeks
9 ICAO Doc. 4444 02 weeks
10 ANS Safety Oversight Inspector manual /
Handbook 01 week
11 BCAR - PEL / ICAO Annex 1 (Selected) 01 week
12 BCAR - RoA/ICAO Annex 2 (Selected) 01 week
13 BCAR - MET/ ICAO Annex 3 (Selected) 01 week
14 BCAR - CHARTs / ICAO Annex 4 (Selected) 01 week
15 BCAR - Units / ICAO Annex 5 01 week
16 BCAR - Tele/ ICAO Annex 10 (Selected) 02 week
17 BCAR - SAR/ICAO Annex 12 (Selected) 01 week
18 BCAR - Aerodromes/ ICAO Annex 14
(Selected) 01 week
19 BCAR - AIS / ICAO Annex 15 (Selected) 01 week
20 BCAR - SMS / ICAO Annex 19 01 week
21 ICAO Doc. 9859 01 week
ANS Safety Oversight Manual
Inspector Training Policy and Programme Appendix C Page: 92
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
Level II
22 Observation 01 day
Level III
23 Preparation 01 day
24 Performance 01 day
25 Documentation/Report 02 days
26
Recurrent/
Refresher
Audit Techniques 05 Days
27 Updates/Revision of ICAO Annexes and
BCAA regulations 01 day
28 Updates/Revision of BCARs and BCAPs 01 day
29 Updates/Revision of Surveillance Procedures 01 day
30 Update/Revision of ANSP Manuals 03 hours
31 ATC Refresher course 02 weeks
Specialized/
Technical
Basic
32 Aerodrome Control 20 weeks
33 Approach Procedural Control 09 weeks
Advanced
34 Human Factors 01 week
35 ICAO State Safety Programme 05 days
36 Safety Management System 05 days
37 Quality Management System 05 days
38 Performance Based Navigation 01 week
39 Area Procedural/Surveillance control 09 weeks
ANS Safety Oversight Manual
Inspector Training Policy and Programme Appendix C Page: 93
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
ANS Inspector Training Programme 4
Position: AIS Inspector
Sl. No Type of Training COURSE DURATION
1
Initial
Indoctrination 03 days
2 Audit Techniques 01 week
3 ANS Safety Oversight Inspector 01 week
4 ICAO Computer based Training (CBT) for
ANS Safety Oversight Auditors Web based
On-The-Job
Level I
5 Bhutan Civil Aviation Act 2016 01 week
6 ICAO Doc. 7300 01 week
7 BANRs 03 days
8 BCAR - AIS / ICAO Annex 15 02 weeks
9 ICAO Doc. 8126 02 weeks
10 ANS Safety Oversight Inspector manual /
Handbook 01 week
11 BCAR - PEL / ICAO Annex 1 (Selected) 01 week
12 BCAR - RoA/ICAO Annex 2 (Selected) 01 week
13 BCAR - MET/ ICAO Annex 3 (Selected) 01 week
14 BCAR - CHARTs / ICAO Annex 4 (Selected) 01 week
15 BCAR - Units / ICAO Annex 5 01 week
16 BCAR - Tele/ ICAO Annex 10
(Selected) 02 weeks
17 BCAR - SAR/ICAO Annex 12 (Selected) 01 week
18 BCAR - Aerodromes/ ICAO Annex 14
(Selected) 01 week
19 BCAR - ATS / ICAO Annex 11 (Selected) 01 week
20 BCAR - SMS / ICAO Annex 19 01 week
21 ICAO Doc. 9859 01 week
ANS Safety Oversight Manual
Inspector Training Policy and Programme Appendix C Page: 94
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
Level II
22 Observation 01 day
Level III
23 Preparation 01 day
24 Performance 01 day
25 Documentation/Report 02 days
26
Recurrent/
Refresher
Audit Techniques 05 Days
27 Updates/Revision of ICAO Annexes and
BCAA regulations 01 day
28 Updates/Revision of BCARs and BCAPs 01 day
29 Updates/Revision of Surveillance Procedures 01 day
30 Update/Revision of ANSP Manuals 03 hours
31 AIS/AIM Refresher 05 days
Specialized/
Technical
Basic
32 AIS/AIM General 08 weeks
33 Quality Management System 05 days
34 Advanced
35 Human Factors 01 week
36 ICAO State Safety Programme 05 days
37 Safety Management System 05 days
38 NOTAM office 05 weeks
ANS Safety Oversight Manual
Inspector Training Policy and Programme Appendix C Page: 95
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
ANS Inspector Training Programme 5
Position: CHARTs Inspector
Sl.
No Type of Training COURSE DURATION
1
Initial
Indoctrination 03 days
2 Audit Techniques 01 week
3 ANS Safety Oversight Inspector 01 week
4 ICAO Computer based Training (CBT) for ANS
Safety Oversight Auditors Web based
On-The-Job
Level I
5 Bhutan Civil Aviation Act 2016 01 week
6 ICAO Doc. 7300 01 week
7 BANRs 03 days
8 ICAO Doc. 8697 02 weeks
9 ANS Safety Oversight Inspector manual /
Handbook 01 week
10 BCAR - CHARTs / ICAO Annex 4 02 weeks
11 BCAR - PEL / ICAO Annex 1 (Selected) 01 week
12 BCAR - RoA/ICAO Annex 2 (Selected) 01 week
13 BCAR - MET/ ICAO Annex 3 (Selected) 01 week
14 BCAR - Units / ICAO Annex 5 01 week
15 BCAR - Tele/ ICAO Annex 10
(Selected) 02 week
16 BCAR – ATS /ICAO Annex 11 (Selected) 01 week
17 BCAR – SAR / ICAO Annex 12 (Selected) 01 week
18 BCAR - AGA / ICAO Annex 14 (Selected) 01 week
19 BCAR - AIS / ICAO Annex 15 (Selected) 01 week
20 BCAR - SMS / ICAO Annex 19 01 week
21 ICAO Doc. 9859 01 week
ANS Safety Oversight Manual
Inspector Training Policy and Programme Appendix C Page: 96
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
Level II
22 Observation 01 day
23 Level III
24 Preparation 01 day
25 Performance 01 day
26 Documentation/Report 02 days
27
Recurrent/
Refresher
Audit Techniques 05 Days
28 Updates/Revision of ICAO Annexes and BCAA
regulations 01 day
29 Updates/Revision of BCARs and BCAPs 01 day
30 Updates/Revision of Surveillance Procedures 01 day
31 Update/Revision of ANSP Manuals 03 hours
Specialized/
Technical
Basic
32 AIS – Cartography 08 weeks
Advanced
33 Human Factors 01 week
34 ICAO State Safety Programme 05 days
35 Safety Management System 05 days
36 Quality Management System 05 days
37 Aeronautical Digital Cartography for AIS 02 Weeks
ANS Safety Oversight Manual
Inspector Training Policy and Programme Appendix C Page: 97
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
ANS Inspector Training Programme 6
Position: CNS Inspector
Sl.
No Type of Training COURSE DURATION
1
Initial
Indoctrination 03 days
2 Audit Techniques 01 week
3 ANS Safety Oversight Inspector 01 week
4 ICAO Computer based Training (CBT) for
ANS Safety Oversight Auditors Web based
On-The-Job
Level I
5 Bhutan Civil Aviation Act 2016 01 week
6 ICAO Doc. 7300 01 week
7 BANRs 03 days
8 BCAR - Tele/ ICAO Annex 10 04 weeks
9 ICAO Doc. 8071 02 weeks
10 ANS Safety Oversight Inspector manual /
Handbook 01 week
11 BCAR - PEL / ICAO Annex 1 (Selected) 01 week
12 BCAR - RoA/ICAO Annex 2 (Selected) 01 week
13 BCAR - MET/ ICAO Annex 3 (Selected) 01 week
14 BCAR - CHARTs / ICAO Annex 4 (selected) 01 week
15 BCAR – Units /ICAO Annex 5 01 week
16 BCAR – ATS / ICAO Annex 11 (Selected) 01 week
17 BCAR – SAR / ICAO Annex 12 (Selected) 01 week
18 BCAR - AGA / ICAO Annex 14 (Selected) 01 week
19 BCAR - AIS / ICAO Annex 15 (Selected) 01 week
20 BCAR - SM / ICAO Annex 19 01 week
21 ICAO Doc. 9859 01 week
ANS Safety Oversight Manual
Inspector Training Policy and Programme Appendix C Page: 98
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
Level II
22 Observation 01 day
Level III
23 Preparation 01 day
24 Performance 01 day
25 Documentation/Report 02 days
26
Recurrent/
Refresher
Audit Techniques 05 days
27 Updates/Revision of ICAO Annexes and BCAA
regulations 01 day
28 Updates/Revision of BCARs and BCAPs 01 day
29 Updates/Revision of Surveillance Procedures 01 day
Specialized/
Technical
Basic
30 ATSEP Basic 01 weeks
31 ATSEP - COM 02 weeks
32 ATSEP – NAV 02 weeks
33 ATSEP – SURV 02 weeks
Advanced
34 Human Factors 01 week
35 ICAO State Safety Programme 05 days
36 Safety Management System 05 days
37 Quality Management System 05 days
38 ATSEP - System Monitoring and Control 02 weeks
39 ATSEP – ATM 02 weeks
ANS Safety Oversight Manual
Inspector Training Policy and Programme Appendix C Page: 99
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
ANS Inspector Training Programme 7
Position: MET Inspector
Sl. No Type of Training COURSE DURATION
1
Initial
Indoctrination 03 days
2 Audit Techniques 01 week
3 ANS Safety Oversight Inspector 01 week
4 ICAO Computer based Training (CBT) for ANS
Safety Oversight Auditors Web based
On-The-Job
Level I
5 Bhutan Civil Aviation Act 2016 01 week
6 ICAO Doc. 7300 01 week
7 BANRs 03 days
8 BCAR - MET / ICAO Annex 3 02 weeks
9 ANS Safety Oversight Inspector manual / Handbook 01 week
10 ICAO Doc. 8896 02 weeks
11 BCAR - PEL / ICAO Annex 1 (Selected) 01 week
12 BCAR – RoA /ICAO Annex 2 (Selected) 01 week
13 BCAR – CHARTS / ICAO Annex 4 (Selected) 01 week
14 BCAR - Units / ICAO Annex 5 01 week
15 BCAR - Tele/ ICAO Annex 10 (Selected) 02 week
16 BCAR – ATS /ICAO Annex 11 (Selected) 01 week
17 BCAR – SAR / ICAO Annex 12(Selected) 01 week
18 BCAR - AGA / ICAO Annex 14 (Selected) 01 week
19 BCAR - AIS / ICAO Annex 15 (Selected) 01 week
20 BCAR - SMS / ICAO Annex 19 01 week
21 ICAO Doc. 9859 01 week
ANS Safety Oversight Manual
Inspector Training Policy and Programme Appendix C Page: 100
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
Level II
22 Observation 01 day
Level III
23 Preparation 01 day
24 Performance 01 day
25 Documentation/Report 02 days
26
Recurrent/
Refresher
Audit Techniques 05 Days
27 Updates/Revision of ICAO Annexes and BCAA
regulations 01 day
28 Updates/Revision of BCARs and BCAPs 01 day
29 Updates/Revision of Surveillance Procedures 01 day
30 Aeronautical Meteorological Observation -
Refresher 03 hours
Specialized/
Technical
Basic
31 Aeronautical Meteorological Observation 01 week
Advanced
32 Human Factors 01 week
33 ICAO State Safety Programme 05 days
34 Safety Management System 05 days
35 Quality Management System 05 days
ANS Safety Oversight Manual
Inspector Training Policy and Programme Appendix C Page: 101
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
ANS Inspector Training Programme 8
Position: PANS-OPS Inspector
Sl.
No Type of Training COURSE DURATION
1
Initial
Indoctrination 03 days
2 Audit Techniques 01 week
3 ANS Safety Oversight Inspector 01 week
4 ICAO Computer based Training (CBT) for ANS
Safety Oversight Auditors Web based
On-The-Job
Level I
5 Bhutan Civil Aviation Act 2016 01 week
6 ICAO Doc. 7300 01 week
7 BANRs 03 days
8 ICAO Doc. 8168 02 weeks
9 ANS Safety Oversight Inspector manual / Handbook 01 week
10 BCAR - PEL / ICAO Annex 1 (Selected) 01 week
11 BCAR - RoA/ICAO Annex 2 (Selected) 01 week
12 BCAR - MET/ ICAO Annex 3 (Selected) 01 week
13 BCAR - CHARTs / ICAO Annex 4 (Selected) 01 week
14 BCAR - Units / ICAO Annex 5 01 week
15 BCAR - Tele/ ICAO Annex 10 (Selected) 02 weeks
16 BCAR – ATS /ICAO Annex 11 (Selected) 01 week
17 BCAR - SAR/ ICAO Annex 12 (Selected) 01 week
18 BCAR - AGA / ICAO Annex 14 (Selected) 01 week
19 BCAR – AIS / ICAO Annex 15 (Selected) 01 week
10 BCAR - SMS / ICAO Annex 19 01 week
21 ICAO Doc. 9859 01 week
ANS Safety Oversight Manual
Inspector Training Policy and Programme Appendix C Page: 102
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
Level II
22 Observation 01 day
Level III
23 Preparation 01 day
24 Performance 01 day
25 Documentation/Report 02 days
26
Recurrent/
Refresher
Audit Techniques 05 days
27 Updates/Revision of ICAO Annexes and BCAA
regulations 01 day
28 Updates/Revision of BCARs and BCAPs 01 day
29 Updates/Revision of Surveillance Procedures 01 day
30 PANS-OPS Refresher 01 week
31 Update/Revision of ANSP Manuals 03 hours
Specialized/
Technical
Basic
32 ICAO PANS-OPS Procedure design - initial course 05weeks
33 Procedure design quality assurance course 03 Weeks
Advanced
34 Human Factors 01 week
35 ICAO State Safety Programme 05 days
36 Safety Management System 05 days
37 Quality Management System 05 days
38 ICAO PANS-OPS Instrument procedure design /PBN 03 Weeks
ANS Safety Oversight Manual
Inspector Training Policy and Programme Appendix C Page: 103
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
ANS Inspector Training Programme 9
Position: SAR Inspector
Sl.
No Type of Training COURSE DURATION
1
Initial
Indoctrination 03 days
2 Audit Techniques 01 week
3 ANS Safety Oversight Inspector 01 week
4 ICAO Computer based Training (CBT) for ANS Safety
Oversight Auditors Web based
On-The-Job
Level I
5 Bhutan Civil Aviation Act 2016 01 week
6 ICAO Doc. 7300 01 week
7 BANRs 03 days
8 BCAR – SAR / ICAO Annex 12 02 weeks
9 ANS Safety Oversight Inspector manual / Handbook 01 week
10 IAMSAR manual 02 weeks
11 BCAR - PEL / ICAO Annex 1 (Selected) 01 week
12 BCAR - RoA/ICAO Annex 2 (Selected) 01 week
13 BCAR – MET / ICAO Annex 3 (Selected) 01 week
14 BCAR - CHARTs / ICAO Annex 4 (Selected) 01 week
15 BCAR – Units / ICAO Annex 5 01 week
16 BCAR – Tele /ICAO Annex 10 (Selected) 02 weeks
17 BCAR – ATS / ICAO Annex 11 (Selected) 01 week
18 BCAR – AGA / ICAO Annex 14 (Selected) 01 week
19 BCAR - AIS / ICAO Annex 15 (Selected) 01 week
20 BCAR - SMS / ICAO Annex 19 01 week
21 ICAO Doc. 9859 01 week
Level II
22 Observation 01 day
Level III
23 Preparation 01 day
24 Performance 01 day
25 Documentation/Report 02 days
26 Audit Techniques 05 Days
27 Recurrent/
Refresher
Specialized/
Technical
Updates/Revision of ICAO Annexes and BCAA
regulations
01 day
28 Updates/Revision of BCARs and BCAPs 01 day
29 Updates/Revision of Surveillance Procedures 01 day
ANS Safety Oversight Manual
Inspector Training Policy and Programme Appendix C Page: 104
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
30 Aeronautical Meteorological Observation –
Refresher
03 hours
Basic
31 Specialized/
Technical
Aeronautical SAR Operations 07 weeks
Advanced
32 Human Factors 01 week
33 ICAO State Safety Programme 05 days
34 Safety Management System 05 days
35 Quality Management System 05 days
36 Aeronautical SAR Administration 02 weeks
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 105
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
APPENDIX 1. ATS CHECKLIST
AIRPORT UNIT DATE INSPECTOR
From
To
1.
2.
A. Human Resource / Training / Standardization:
Sl No.
Area of inspection
Observations
Comments
1.
Total manpower / Operational hour
What is Traffic density at the airport?
Total no. of ATCOs
- Sanction strength
- Actual strength
- Trained Manpower : untrained manpower
Are duties & responsibilities of ATCOs
Defined & documented?
Are ATCOs aware of their duties & responsibilities?
What is the working hour?
Watch Hour
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 106
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
How many shifts?
No. of ATCOs per shift Training, Ratings & Standardization
Does the ATS organization have training policy, training programme and training plan for its ATCOs?
Does the ATS organization Maintain training records for its ATCOs?
Selection procedure of OJT instructors
No. of OJTI
No. Of trainees
Refresher training program
Frequency
Last training date
Contents
Records
Does the Training program for ATCOs include?
new /Amended procedure,
other safety significant system/equipment
OJT / Ratings
Individual record (written / practical)
plan for each ATC unit
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 107
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
Standardization
Proficiency check (local &External) [frequency / record /
last Date]
Performance check.
[freq. / record / last Date]
Random tap transcript analysis & corrective analysis
[freq./record]
English language proficiency (Individual record)
Medical check-up record (Individual record)
Readback of safety-related information and clearances
implemented?
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 108
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
B. Air Traffic Services Unit:
Aerodrome Control Tower/ Ground Movement Control
Sl No. Area of Inspection Observation Comments
1. Jurisdiction (Lateral /Vertical limit)
2. Airspace complexity/ design /ATS route structure
Adequate route spacing
Crossing ATS routes with minimum Controller intervention/ inter-intra
unit coordination.
3. Manpower : Working stations Number of working positions:
i. TWR supervisor
ii. TWR
iii. SMC
iv. CLD
v. ALPHA positions
ATCOs strength in the unit:
4. Does controller carry out runway, taxiway, apron, manoeuvring area inspection
during his duty period?(Frequency & Records of Inspection.)
5. Is there any Low visibility operation at the airport? If yes , whether LVP
is developed &Documented
6. Is the aerodrome having light & visual signal facility? (type/performance)
ALDIS Lamp
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 109
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
Aerodrome beacon
7. Control of other than aircraft traffic in maneuvering Area.
Authorization
Two-way communication
8. Co-ordination Procedures (documented) with :-
military authorities
AIS
MET
Airside operation
Airline operators
contiguous control Areas (LOA)
aerodromes in FIR (LOA)
internal ATS units (local procedure in MATS-2)
9. Availability of AGL control panel in Tower:
Status indicators
reliability/serviceability ( Main/Standby )
10. Arrangement for information on Operational status of Nav. Aids/ Landing Aids to
Tower. Status indicator: VOR/NDB
11. Arrangement for Meteorological information To Tower. Availability &
performance of MET Equipment:
METAR
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 110
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
RVR panel
Wind panel
12. Performance of ATIS / DATIS
13.
Communication facilities (Air-ground)
Type VHF [Main & standby freq.]
emergency freq. 121.5 MHz
Reliability / Availability / performance (range)
Routine joint inspection
Redundancies
Fault reporting/attending mechanism
14. Surveillance facility (AUTOMATION/RADAR/ ADS):-
Type
Reliability / Availability / performance
Routine joint inspection
Redundancies (No. of scopes including
Standby scope)
Detection mechanism of failure/
Degradation
Fault reporting/attending mechanism
Navigational aids:-
Navigational
aids
Landing Aids
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 111
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
15. Type
Reliability / Availability
Routine joint inspection
Redundancies
Detection mechanism of failure/ degradation
Fault reporting/attending mechanism
16. Operational Area
Apron management
SOP for bay allotment
Aerodrome Vehicle Control procedure
(ADP/SOP)
17. Is Operational area complexity like Apron design / Parking guidance / Twy etc.
causing any problem?
18. Display of Maps & Charts / Essential information
Aerodrome data /
Aeronautical chart & maps
Aerodrome Layout
SID, STAR
TMA
30 Nm Obstruction charts
Aerodrome Operating minima
Freq./Nav. Aid Location
Apron layout
Grid map
Emergency Action & Crash action board)
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 112
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
19. Alerting service:
Procedures
Notification
Coordination
20. Equipment/Instruments/Displays in
Control tower
Watch [position w.r.t. each operating procedure]
Aerodrome beacon (wit control)
Fire bell (receiver-fire station, Airport Manager Office, police control
room & AHO)
Crash Siren
Signaling lamp (ALDIS lamp)
Binocular
Vary pistol
Display of MET information
Surface wind Indicator (WDI)
RVR display
ATIS/DATIS (126.4 MHz)
NAV-Aid status indicators
AGL control panel (serviceability, reliability, Status)
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 113
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
Ground communications with
MET
Military unit
Fire station
City fire station
Apron control
Ground-Ground communication equipment:
telephones
intercoms
DSC
hot lines
walkie-talkie
Mobile
Satellite phone
Internet facility
Fax
AFTN (AMSS)
21. Daily check & record of equipment, facilities & Instruments in the unit
22. Does detailed un-serviceability records of system & equipment kept and
reviewed /addressed?
23. Availability of relevant documents:
AIP & AIP supplements
MATS-I &II
SOPs
ICAO Doc/Annexes (Annex-2, 11 & 14, Doc 4444)
Relevant BCARs/circulars
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 114
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
Relevant AICs
ATS/Operational/Station instructions circular
ATMCs
Aerodrome Manual
AIS Manual
Document Management Manual
Station Safety Management Manual
NOTAMs
24. Updated Contingency/ Emergency Plans:
AEP
Bomb Threat
Search & Rescue Manual
Unlawful Interference
Building &Tower Fire Evacuation plan
Handling of dangerous goods
Disable aircraft removal
Disaster management
RCF procedure
ATS contingency plan (With alternate ATC site)
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 115
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
25. Procedure in the event of failure or degradation of ATS system.
26. Procedure for reporting incidents & other safety related occurrence. Any such
occurrences recently?
27. Measure to minimize Runway incursions: -
Runway safety team
Identification of hot spots
28.
Work Environment:
View of operational area
View of vicinity
No. of surveillance equipment
Ambient temperature
Ambient lighting
Noise level
Exterior glare
28. Does control panels (location of VHF/telephones/intercom etc.) provide
congenial environment for ATCOs?
29. Does control position layout foster servicing/ Maintenance, with minimum
interference to ATC work?
30. Has agronomics factor given due consideration, while Designing of control
panels?
31. Have all visual/electronic displays are arranged adequately& displays are legible
/readable?
32. Miscellaneous Facilities in ATS units:
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 116
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
lock (time in UTC)
Individual headset
FPS board
Wx display
Emergency lighting
Fire alarm/extinguisher
Drinking water facilities
Internet facilities
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 117
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
Approach Control/ TAR
Sl No. Area of Inspection Observation Comments
1. Jurisdiction (Lateral /Vertical limit)
2. Airspace complexity/ design /ATS route structure
Adequate route spacing
Crossing ATS routes with minimum Controller intervention/ inter-
intra unit coordination
3. Manpower : Working stations
Number of working positions:
i. Approach Departure
ii. Approach Arrival
iii. Final Approach
iv. RA
v. ALPHA positions
ATCOs strength: i. Sanction Strength
ii. Approved strength
4. Co-ordination Procedures (documented) with:-
military authorities
AIS
Airside operation
MET
contiguous ATS unit
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 118
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
aerodromes in FIR
Airline operators
internal ATS units
5. Arrangement for information on aerodrome Condition / operational status of
associated Facilities to Approach.
6. Arrangement for information on operational status of Nav. Aids /Landing
Aids to Approach.
Status indicator:
VOR/NDB
7. Arrangement for Meteorological information
METAR
RVR panel
WDI
8. Communication facility (Air-ground)
VHF
Main &
Standby freq.
Emergency freq. 121.5 MHz
Reliability Availability / Range
Redundancies
Routine joint inspection
Fault reporting/attending mechanism
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 119
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
9. Surveillance facility (RADAR / ADS)
Type
Reliability / Availability
Redundancies (No. of scopes including Standby scope)
Routine joint inspection
Detection mechanism of failure/degradation
Fault reporting/attending mechanism
10. Navigational aids / Landing Aids
Navigational
aids
Landing Aids Type
Reliability / Availability
Routine joint inspection
Detection mechanism of failure/ Degradation
Redundancies
Fault reporting/attending mechanism
11. Display of Maps & Charts / Essential Information
Aerodrome data
Aeronautical chart & maps
Aerodrome Layout
SIDs & STARs
TMA
30 Nm Obstruction charts
Aerodrome Operating minima
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 120
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
freq./Nav. Aid
IAL procedure charts
Grid map
Currency/integrity / proper display
Alerting service:
Procedures
Notification
Coordination
Notification
Coordination
12. Equipments/Instruments/Displays in
Approach Control
Display of MET information
RVR display
WDI
DATIS/ATIS
NAV-Aid / Landing Aids status indicators
Ground-Ground communication equipment:
telephones
intercoms
DSC
hot lines
walkie-talkie
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 121
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
Mobile
Satellite phone
Internet facility
Fax
13. Does detailed unserviceability records of system
14. Availability of relevant documents:
AIP & AIP supplements
MATS-I &II
SOPs
ICAO Doc/Annexes (Annex-2, 11 & 14, Doc 4444)
Relevant BCAA CARs/circulars
Relevant AICs
Operational/Station standing instructions/circular
ATMICs
Aerodrome Manual
Search & Rescue Manual
AIS manual
Document management
AIS manual
ATS circulars
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 122
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
Station Safety Management Manual
Aviation safety circulars
NOTAMs
15. Updated Contingency/ Emergency Plans:
AEP
Bomb Threat
Search & Rescue
Unlawful Interference
Building Fire Evacuation
Handling of dangerous goods
Disable aircraft removal
Disaster management
16. Procedure in the event of failure or degradation Of ATS system. Any such
occurrences recently?
17. Procedure for reporting incidents & other safety related occurrences. Any such occurrences recently?
18. Work Environment:
No. of surveillance equipment
Ambient temperature
Ambient lighting
Noise level
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 123
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
Glare
19. Does control panel provide congenial environment for ATCOs? (Location of VHF/telephones/intercom etc.)
20. Does control position layout foster servicing/ Maintenance, with minimum interference to ATC work?
21. Has agronomics factor given due consideration, while Designing of control
panels?
22. Have all visual/electronic displays arranged adequately & displays are legible /readable?
23. Miscellaneous Facilities in ATS units:
Clock (time in UTC)
Individual headset
FPS board
Wx display
Emergency lighting
Fire alarm/extinguisher
Drinking water facilities
Internet facilities
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 124
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
Area Control Center / RSR
Sl. No. Area of Inspection Observation Comments
1. Jurisdiction (Lateral /Vertical limit)
2.
Airspace complexity/ design /ATS route structure Adequate route spacing
Crossing ATS routes with minimum Controller intervention/ inter-intra unit coordination
3.
Manpower : Working stations
Number of working positions/ Sector:
RADAR controller
Planning Controller
Alpha
ATCOs strength: i) Sanction
4.
Co-ordination Procedures (documented) with:- military authorities
AIS
MET
Airside operation
contiguous ATS unit
ANS Safety Oversight Manual
ATS Checklist Appendix 1 Page: 125
Third Edition Revision 00 Bhutan Civil Aviation Authority Jan 2018
aerodromes in FIR
Airline operators
internal ATS units
5. Arrangement for information on aerodrome Condition / operational status of associated Facilities to Area.
6.
Arrangement for information on operational status of
Nav. Aids /Landing Aids to Area.
Status indicator:
VOR/NDB
7.
Arrangement for Meteorological information To Area
METAR
RVR panel
8.
Communication facilities (Air-ground)
VHF
Main freq.
Standby freq.
Emergency freq. 121.5 MHz
Reliability / Availability
Redundancies
Routine joint inspection
Fault reporting/attending mechanism
9. Surveillance facility (RADAR/ADS):
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Type
Reliability / Availability
Redundancies (No. of scopes including
Standby scope)
Routine joint inspection
Detection mechanism of failure/ Degradation
Fault reporting/attending mechanism
10.
Navigational aids / Landing Aids :- Type
Navigational aids Landing aids
Reliability / Availability
Routine joint inspection
Detection mechanism of failure/ Degradation
Redundancies (Main/Standby)
Fault reporting/attending mechanism
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11. Display of Maps & Charts / Essential Informations
Aerodrome data
Aeronautical chart & maps
Aerodrome Layout
SIDs & STARs
TMA
30 Nm Obstruction charts
Aerodrome Operating minima
freq./Nav. Aid
IAL procedure charts
Grid map
Currency/integrity
12. Alerting service:
Procedures
Notification
Coordination
13. Equipments /Instruments/Displays in
Area Control:
Watch
Display of MET information
RVR display
NAV-Aid / Landing Aids status indicators
Ground-Ground communication equipment
telephone
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intercoms
DSC
hot lines
walkie-talkie
Mobile
Satellite phone
Internet facility
Fax
14. Does detailed unserviceability records of system &
equipment kept and reviewed/ addressed (separate
register)
15. Availability of relevant documents:
AIP & AIP supplements
MATS-I &II
SOPs
ICAO Doc/Annexes (Annex-2, 11 & 14, Doc
4444)
Relevant DGCA CARs/circulars
Relevant AICs
Station standing instructions/circular
ATMCs
Aerodrome Manual
Search & Rescue Manual
AIS Manual
Document Management Manual
ATS circulars
Station Safety Management Manual
NOTAMs
AIS Manual
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Document Management Manual
ATS circulars
Station Safety Management Manual
NOTAMs
16. Updated Contingency/ Emergency Plans:
AEP
Bomb Threat
Search & Rescue
Unlawful Interference
Building Fire Evacuation
Handling of dangerous goods
Disable aircraft removal
Disaster management
RCF procedure
17. Procedure in the event of failure or degradation Of
ATS system.
Any such occurrences recently?
18. Procedure for reporting incidents & other safety
related occurrences.
Any such occurrences recently?
19. Work Environment:
No. of surveillance equipment
Ambient temperature
Ambient lighting
Noise level
Glare
Décor
20. Does control panel provide congenial environment for
ATCOs? (Location of VHF/telephones/intercom etc.)
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21. Does control position layout foster servicing/
Maintenance, with minimum interference to ATC
work?
22. Has agronomics factor given due consideration,
while Designing of control panels?
23. Have all visual/electronic displays arranged
adequately & displays are legible /readable?
24. Miscellaneous Facilities in ATS units:
Clock (time in UTC)
Individual headset
FPS board
Emergency lighting
Fire alarm/extinguisher
Drinking water facilities
Internet facilities
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Emergency / Contingency Procedures
Sl. No. Area of Inspection Observation Comments
Emergency Procedures / Contingency Plans:
1.
Have the procedure /SOPs developed for following:-
Unlawful Interference
Handling of dangerous goods
Bomb threat
AEP
Disaster management
ATS contingency plan (Alternate ATC site)
Disabled aircraft removal
Contingency plan to deal with overflying aircraft making non-
schedule landing
Contingency plan for degraded mode of Operation
Evacuation plan for ATS building /Tower
Disabled aircraft removal plan
2.
Emergency/Contingency Plan (contents):
General:
Staff awareness
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Training /publication
Does the plans include recovery plan also
Currency of various procedures / plan
Reporting system
Advise to external stakeholder
Resumption of service
3.
Anti- Hijacking room
Space
Location (Isolation bay visible or not)
Facilities
Frequencies
Hotlines
Direct speech circuit
Intercom
Telephone lines
Maps / charts (currency)
Contact List of Aerodrome committee / CMG Etc. (currency)
4. Are all required documents maintained as per Document management
procedure?
5. Are all required documents available in all ATC units?
AIP / AIP supplement
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MATS-1 & 2
DOC4444
Annex-11, 2 & 4
Relevant AICs
Set of NOTAMs
DGCA CARs / circulars
ATMCs
Station standing Instructions / circulars
Aerodrome manual + SOPs
SOP for handling VVIP flights
Search & Rescue Manual
AIS Manual
Document Management Manual
Airport Emergency / contingency plans
Station SMS Manual
Updated status of AVS/BCAA audit report
6. Are documents reviewed periodically & amendments notified to all
concerned?
7. Are documents easily accessible / maintained in good condition?
8. Are all documents listed and widely publicised?
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9. Is any method in place for issuance of these documents to ATCOs?
10. Are operational circular, ATMCs, local instructions, Safety circulars, BCAA circulars etc maintained & yearly checklist published for currency?
11.
Safety Management:
General: Awareness (Safety policy & objective; Safety
Accountability/responsibility, Hazard Reporting)
Training
Safety officer (nomination / trained)
Safety culture
12.
Implementation of SMS Phase
Gap analysis
Station-Implementation plan (Progress)
S-Safety committee (formation/meeting)
Forwarding of safety issues to RHQ (AVS)
R-safety committee (formation/meeting)
13.
Management of SMS manual
Updating
Review
Notification of amendment
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14.
Change management procedure
No. of Safety assessment carried out last year
Safety assessment phase
conceptual +design
Execution
Commissioning
Approval fm. BCAA
Documentation (record)
Records of Hazards in HAZLOG
Review of Hazards
15.
Safety risk assessment procedure
Hazard identification
Hazard analysis
Initial risk
Risk mitigation
Residual risk & acceptance
16.
HAZ LOG / ORA
Format (as per BCAA SSP circular 01/2018 & AVS ADV
circular 03/2014)
Acceptance of Residual Risk
Record
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Review
17.
Air Safety incidents
Reporting / recording of incidents Awareness
Reporting procedure
voluntary / confidential reporting of Hazard
procedure
reporting form
18.
Data collection
Record
analysis for trend
Reporting of Hazard (voluntary, confidential)
19. Any other Safety initiative by Airport for Safety Promotion / Safety
communication.
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APPENDIX 2A. AIS INSPECTION CHECKLIST/REPORT
Centre: Date: Time: Inspector(s)
Use following abbreviations whenever possible, S = Satisfactory U = Unsatisfactory N = Not Checked
1) PEOPLE/PERSONNEL
1.1 Is minimum number of staff available in the AIS Division (Headquarters)? Comments:
___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________
1.2 Does the AIS Personnel have their job descriptions working in ATS Division (Headquarters)? Comments: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________
2) PROCEDURE/SYSTEM FUNCTIONS
2.1 Has AIS Division (Headquarters) developed training program for their technical staff? Comment: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________
2.2 Are AIS Technical personnel trained? Comments: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________
2.3 Does the AIS Division (Headquarters) maintain training records for AIS technical staff?
Comments: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________
2.4 Has AIS Division (Headquarters) developed the working procedures for their technical staff? Comments: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________
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2.5 Has AIS Division (Headquarters) published Aeronautical Information as an integrated
aeronautical information package?
Comments: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________
2.6 Has AIS Division (Headquarters) introduced an organized quality system in AIS? Comments: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________
2.7 Has AIP Bhutan published according to new format? Comments: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________
2.8 Do the charts listed in chapter 4 Para 4.1.3 of ANO (AIS) A.1 distributed separately to recipients of the AIP?
Comments: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________
2.9 Does AIP Amendments published under AIRAC system? Comments: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________
2.10 Does NIL notification issued when AIP amendment not published on AIRAC date? Comments: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________
2.11 Has the checklist of valid AIP supplements issued at the interval of one month? Comments: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________
2.12 Do the aeronautical data meet the requirements of Appendix 7, ANO (AIS) A.1? Comments: ___________________________________________________________________
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___________________________________________________________________ ___________________________________________________________________
2.13 Has the terrain and obstacle data collected in accordance with ANO (AIS) A.1, Appendix-8? Comments:
___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
3) Equipment Does the equipment available in adequate and fulfilling the requirement of AIS Division (Headquarters)? Comments: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________
4) Remarks ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
Inspector(s) name and signature with date:
----------------------------
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APPENDIX 2B. AIS INSPECTION CHECKLIST/REPORT (NOF)
Centre: Date: Time: Inspector(s)
Use following abbreviations whenever possible.
S = Satisfactory U = Unsatisfactory N = Not Checked
1) PEOPLE/PERSONNEL
1.1 Is minimum number of staff available in the AIS Division (NOF)? Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
1.2 Does the International NOTAM office (NOF) have developed job descriptions for their
AIS technical staff? Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
1.3 Does the job performed as per the descriptions?
Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
1.4 Has NOF developed training program for their technical staff?
Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
1.5 Are all AIS technical personnel properly trained? Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
1.6 Are all technical personnel competent to perform their duties? Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
2) PROCEDURE/SYSTEM FUNCTIONS
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2.1 Does the NOF maintain training records for AIS technical staff? Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
2.2 Has NOF developed the procedures to receive 'raw data' process it and disseminate as
NOTAM? Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
2.3 Has NOF documented their working procedures? Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
2.4 Has NOF developed the procedures for the exchange of NOTAM Internationally? Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
2.5 Has the existing exchange of NOTAM with other NOF satisfying their needs? Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
2.6 Has NOF introduced a properly organized quality system to implement quality
management? Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
2.7 Does NOF introduced automation in their system? Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
2.8 Does the NOTAM contain information according to the NOTAM format as mentioned in ANO (AIS) A.1 Appendix 6? Comments:
___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
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2.9 Whether NOTAM code used by the service provider for the issuance of NOTAM is complemented by ICAO abbreviation and codes or not?
Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
2.10 When errors in a NOTAM, a NOTAM with a new number to replace the erroneous NOTAM or with old number correction copy, which one is issued?
Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
2.11 Does all issued NOTAM deal with only one subject and one condition of the subject? Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
2.12 Whether a checklist of valid NOTAM issued through AFTN per month is timely or not? Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
2.13 Is there any agreement recorded for international exchange of NOTAM on mutual basis? Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
2.14 Does the service provider issue the NOTAM in services which differentiate
international and domestic distribution?
Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
2.15 Does the PIB prepared by NOF satisfy the need of operator, is to based on sector wise and according to format?
Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
2.17 What are methods to provide AIS briefing? Comments: ___________________________________________________________________
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___________________________________________________________________
___________________________________________________________________
2.18 What are the procedures developed to encourage self-briefing? Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
2.19 Is there adequate will display of currents maps and charts?
Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
3) Equipment Does the equipment available in NOF is sufficient, in good condition and fulfilling the
requirement of NOF? Comments: ___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
4) Remarks
___________________________________________________________________ ___________________________________________________________________
___________________________________________________________________
Inspector(s) name and signature with date: ---------------------------------
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MET Inspection Checklists Appendix 3 Page: 144
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APPENDIX 3. MET INSPECTION CHECKLIST
Unit Inspected:
Dates of Inspection:
Time of Inspection:
Name of Inspector(s):
Following abbreviations indicate observations as shown: S = Satisfactory; P = Poor and Improvements required; U = Unsatisfactory; N = Not
Checked.
(Extra paper to be used if required for putting comments, with appropriate reference number
according to the Area of Inspection.)
Ref:
No.
Area of Inspection
Observations
Comments
1. PERSONNEL S P U N
1.1 Do the Meteorological Authority
and Air Traffic Service providers
executed LoA committing level of
Services and performance to
delivered?
1.2 Is minimum number of staff available in the unit, and are their job description developed?
1.3 Are all positions manned?
1.4 Are all staffs properly trained and is training records maintained?
1.5
Are the Aerodrome Meteorological Observation staff
qualified and trained according to
the WMO guideline for
qualifications and training of
Meteorological Assistants?
1.6 Does the MET authority have training policy, training program and training plan (that includes re-current and refresher training) for
its staff?
2. PROCEDURES
2.1 Are meteorological procedures available / up dated timely with
regard to :
i.METAR
ii.SPECI
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iii.TAF
iv. Aviation Warning
2.2 Are Meteorological information promptly supplied to concerned
ATS units?
2.3 Are the routine MET observations and reports being made at prescribed intervals.
2.4 Are the Meteorological reports being issued in accordance with the format prescribed in WMO?
2.5 Do the Aerodrome MET Office Displays the available
Meteorological information?
2.6 Has MET Authority made Available Technical Handbook of Meteorological equipment / systems to its Technical Officers?
2.7 Are incidents, malfunctions of MET Equipment, Suggestions and
Log Book being maintained and
examined regularly?
2.8 Does the Technical Handbook contain the followings items:
a. Daily check
b. Weekly check
c. Monthly check
d. Bi- annual check
e Annual check
2.9 Has MET Authority developed and planned for schedule maintenance and calibration of its MET equipment, for forecasting systems and associated facilities?
2.10 Has the scheduled maintenance plan been implemented?
2.11 Have the previous recommendations issued by the
ANS Inspectorate Division been
implemented?
2.12 Are the following updated documents available in the centre?
i.Annex-3
ii. Documents
iii. WMO. Manuals
iv. Job descriptions of Officers/
Staff in each position to the centre.
v. Procedures and local instructions
vi. All updated charts relevant to
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the centre
vii. Technical publications,
procedures and guide lines, etc.
3. WORK ENVIRONMENT
3.1 Do the Inspectors ensure that the following items are at an
acceptable?
i. Ambient lighting
ii. Ambient temperature
iii. Noise level
iv. Exterior glare
3.2 Whether adequate rest facilities are available for the staff?
3.3 Do the telecommunication facilities exist between
Meteorological Offices and as
necessary between Aeronautical
Meteorological Stations :
i. Aerodrome Control Tower
ii. Approach Control Centre
iii. Approach Control Centre
(Radar)
iv. Area Control Centre v. Area Control Centre (Radar)
vi. Rescue Co Ordination Centre
vii. Airline Operators, etc.
4. EQUIPMENT
4.1 Do the locations of the wind sensors are in proper positions in
relation to the Runway?
4.2 Are MET Briefing, Consultation, Flight Documentations to Flight Crew members/other operators made available by MET Officials?
4.3 Whether any defects observed in Meteorological Equipment.
4.4 Does operational staff take action to notify appropriate officer
regarding unserviceabilities?
4.5 Has MET Authority made available sufficient spares and /or make arrangements for immediate delivery to its Technical Staff for timely maintenance of its Equipment?
.
4.6 Has the MET Authority established a quality system.
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5. Recommendations:
6. Signature of the Inspectors:
---------------------------------
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CNS Inspection Checklists Appendix 4 Page: 148
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APPENDIX 4. CNS INSPECTION CHECKLIST
Unit Inspected:
Date of Inspection:
Time of Inspection
Accountable Manager:
Name of Inspector (s):
Following abbreviations indicate observations as shown:
S = Satisfactory; U = Unsatisfactory; N = Not Checked.
(If extra space is required for putting comments, go to para 4paper to be used if required for
putting comments. For putting comments in para 4with appropriate Ref. No. according to the
Area of Inspection.)
Ref:
Area of Inspection
Observations Comments
S U N
1. People / Personnel / Staffing
1.1 Adequacy of staff in the CNS unit(s) to carry out the CNS maintenance and operational works.
1.2 Manning of all the maintenance / operational unit(s) with properly trained staff.
1.3 Adequate training of the technical and operational personnel of the station on the relevant equipment.
1.4 Work period for individual technical / operational employee.(Whether it is more than 12 Hrs. continuous)
2. Procedures
2.1 Whether the station has any technical library where the following documents like National Rules, Regulations, and ICAO documents related to CNS maintenance and operations are available:
a. ICAO Doc;
b. BCAR- 10;
c. Relevant ICAO Manuals;
d. CAR 84, Part 10;
e. AIP;
f. Relevant ANOs & Manuals;
g. All maintenance manuals from the manufacturer of the CNS system;
h. Proper system maintenance schedule and forms conforming to manufacturer’s manual.
i. maintenance record of CNS systems/ facilities/ equipment
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j. Job descriptions of the technical staff(s) in each
position in the centre.
k. Training policy, Program and Plans for its
technical staff.
l. Training records of its technical staff.
m. Properly developed Standard Operational
Procedures for maintenance of CNS systems /
facilities for each unit engaged in CNS. (Example:
SOP for ECR, Navigation Aids, Transmitting Station,
AMHS, Communication Procedures etc.):
n. Properly developed Standard Operational
Procedures for communication operations activities.
o. Staff Instructions issued.
2.2 Whether the Technical/ Operational staffs have easy
access to those documents.
2.3 Availability of proper and updated procedures for the following:
a. Taking over/Handing over watches
b. Updating of documents in a timely manner
2.4
Retention of the following recordings:
a. ATS voice communications recordings for at
least 30 days.
2.5 Whether the AFTN message priorities are
maintained properly without misusing it.
2.6 Whether the AFTN messages are delivered timely;
2.7 Whether the station maintains proper
communication
records/logbooks as per ANO (COM) A.2 Para 3.5.
2.8 Whether previous recommendations issued by the
CNS Inspectors have been implemented;
3. Regular checks of CNS Equipment:
a. Whether each CNS maintenance unit
performs system maintenance checks as per
schedule and forms conforming to the manufacturer’s
manual.
b. Whether every unmanned CNS system
room/shelter is inspected by technical staff
according to standard procedure.
c. Whether the station has all cable lay-out
diagrams of its CNS facilities.
d. Whether the stations has suitable secondary
power supply system(Covers all communication and
navigation systems and equipment)
f. Whether the station has flight calibration
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procedures;
a. Whether the station has remote status
information display of navigation aids (DME, NDB,
VOR) in equipment control room and respective
ATC centers;
b. If remote status information display is not
available, what procedure is followed to inform ATS
units of the navigation aids’ operating status? Is the
procedure satisfactory?
c. Whether correct Serviceability/ Unserviceability
Reports are timely issued to ATC centers;
d. Whether the station analyzes performance of
CNS systems and communication channels;
e. Whether the station reports information
on system performance to the Headquarter;
f. Whether the station has any mechanism
for assessing, monitoring and evaluating the time
taken for responding to system failures that occurred;
g. Whether the station properly maintains the
monitor thresholds in navigation equipments;
h. Whether the aerodrome markings for holding
points meet the required criteria to safeguard the
sensitive and critical areas of navigation aids;
i. Whether the station has redundant mast
lighting system (obstruction indicators) over CNS
system antennas;
j Whether the station has its own CNS safety
management system;
k. Whether the top level technical and
operational officials regularly inspect CNS
facilities and sites to oversee the functionalities;
l. Whether the Records of such internal inspections
are kept in the unit(s);
m. Whether proper corrective measures are taken
on the basis of the internal inspections;
n. Whether NAVAIDS (VOR, NDB, DME. etc) has
standby equipment.
o. Does the arrangement made for protection of
NAVAIDS.
4. WORK ENVIORMENT
4.1
Whether the working environment at CNS facilities
of the station is satisfactory;
4.2 Level of the following factors existing in the CNS
unit(s) as per the judgment of the inspector (How
much acceptable):
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a. Ambient Lighting
b. Ambient Temperature
c. Noise Level
d. Exterior Glare
4.3 Availability of rest facilities for CNS Staffs;
5. Comments:
6. Signature of Inspector(s) with date:
---------------------------------
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PANS-OPS Inspection Checklists Appendix 5 Page: 152
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APPENDIX 5. PANS-OPS INSPECTION CHECKLISTS
General information
Person(s) undertaking inspection
Organization being audited
Date of inspection
Information Sources
Documents Reviewed
Individuals Interviewed
Units Visited
Abbreviations used for inspection whenever possible,
S = Satisfactory U = Unsatisfactory N = Not Applicable
Ref: Area of Inspection Observations
Comments S U N
1. Construction of visual and instrument flight
procedures
1.1 Does the service provider ensure that
construction of visual and instrument flight
procedures are in accordance with PANS-
OPS vol-2 Doc. 8168? If not, what is the
alternate means of compliance to ensure at
least the same standards as Doc. 8168?
1.2 Does the service provider has sufficient
number of staff to carry out work in the field of
PANS-OPS?
1.3 Does the service provider maintain training
records or files for PANS-OPS technical staff?
If not, which entity is responsible to
maintaining such records? What is the status of
such records, complete, incomplete etc?
technical staff? If not, which entity is
responsible to maintaining such records? What
is the status of such records, complete,
incomplete etc?
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1.4 Is there any regular training program for the
PANS-OPS technical staff? If not, what is the
means of ensuring that the technical remain
updated with latest amendments or versions of
the aforesaid documents?
1.5 Does the service provider ensure that flight
inspections of instrument flight procedures,
including obstacle checks, are carried out? If
not, what is the alternate means of ensuring the
compliance of the relevant provisions of Doc
8168?
1.6 Has the service provider published obstacle
clearance altitude/height (OCA/H)? If yes,
have they published the data in the
appropriate format? If not, what is the
alternate means of ensuring the compliance
of the relevant provisions of Doc 8168?
1.7 Has the service provider established and
published operating minima for the
concerned aerodrome (e.g. visibility, MDA,
DH, DA, MDA/H, DA/H) for instrument
approaches at that aerodrome? If yes, have
they published the data in the appropriate
format? If not, what is the alternate means of
ensuring the compliance of the relevant
provisions of Doc 8168 and Doc 9365?
1.8 Does the service provider retain all procedure
design documentation so as to allow any data
anomalies or errors found during the
production, maintenance or Operational use
of the procedures to be corrected? If yes,
have they published and maintained the
data in the appropriate format? If not, what
is the alternate means of ensuring the
compliance of the relevant provisions of Doc
8168?
1.9 Whether following updated documents
relevant to the unit are available?
1.9.1 Doc 8168 vol II
1.9.2 Relevant CARs
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1.9.3 AIP
1.9.4 Job description of the procedure designers
1.9.5 Training records of procedure
designers
1.9.6 Updated charts relevant to the aerodrome
1.9.7 Relevant NOTAMS
2.
Comments:
3. Signature of Inspector(s) with date:
---------------------------------
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APPENDIX 6A. SAR Inspection Checklists
Station Inspected:
Rescue Coordination Center
(RCC):
Date(s) of Inspection:
Name of Inspector(s):
Reference (Office Order):
The following abbreviations indicate observations as shown:
S = Satisfactory; U = Unsatisfactory; N = Not Checked/Not applicable
Sl No. References Descriptions
Observations S
U
N
Comments S U N
1. Personnel:
SAR 001 BCAR 12 2.1.1
Has Arrangement been made for providing SAR service on a 24 hours basis to ensure that assistance is rendered to persons in distress?
SAR 002 Does the RCC have sufficient number of Staff with requisite qualification?
SAR 003 BCAR 12 4.4
Are the staff assigned for RCC Skilled in coordination and operational functions?
SAR 004 BCAR 12 2.2.1.1
Does the Bhutan SRR coincide with Territories of Bhutan.
SAR 005 GM Doc IAMSAR, Vol-1
Do facilities that serve as alerting posts for receiving aeronautical and maritime distress information operate on a 24-hour basis?
SAR 006 GM Doc IAMSAR, Vol-1
Does each RCC have full information about the capabilities
(range, number of persons they
could rescue, alert status, launch
authority point of contact, etc) for
all the primary rescue units in their
area of responsibility?
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SAR 007 GM Doc IAMSAR Vol-1
Do SAR unit s in the under the SAR organization have special equipment for medical
evacuation?
SAR 008 GM Doc IAMSAR Vol-1
Does SAR Organization send delegates to participate directly in meetings of ICAO and IMO that deal with SAR issues?
SAR 009 GM Doc IAMSAR Vol-1
How are SAR Managers informed on decisions, and outcomes of meetings conducted by ICAO and IMO?
SAR 010 STD A12 2.3.1.
Has the State established a RCC in each Search and Rescue Region?
SAR 011 Does the SAR organization have an integral working relationship with the Cospas- Sarsat satellite alert and location system?
SAR 012 GM Doc IAMSAR, Vol-1
Do aircraft that are used for SAR have communications and electronic direction-finding capabilities covering all frequencies likely to be used?
SAR 013 BCAR 12 2.1.1.2
Are the basic elements in SAR services like, legal framework, a responsible authority, organized available resources; Com. facilities and a workforce skilled in coordination and operational functions available?
SAR 014 BCAR 12 2.5.1 & 2.6.1
Are SAR units, elements of public or private services suitably located and equipped for SAR operations designated?
SAR 015 GM Doc IAMSAR, Vol-1
Is there a formal SAR Committee to coordinate the actions of the organizations?
SAR 016 BCAR 12 3.1.3
Does the RCC have permission from BCAA, subject to such conditions as may be prescribed by BCAA, entry into its territory of SAR units of other States for the purpose of searching the site of aircraft accidents and rescuing survivors of such accidents?
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SAR 017 BCAR 12 3.1.7
Does the RCC have Authorization from BCAA to provide, when requested, assistance to other RCCs, including assistance in the form of aircraft, persons or equipment?
SAR 018 BCAR 12 3.2,1
Has arrangements been made for all aircraft, vessels and local services and facilities which do not form part of the SAR organization to cooperate fully with the latter in SAR and to extend any possible assistance to the survivors of aircraft accidents?
SAR 019 GM Doc 9734 Part A 3.4 & 3.7
Are there written job descriptions for each of technical staff of RCC available?
SAR 020 GM Doc 9734 Part A
Has the job descriptions been duly approved?
SAR 021 GM Doc 9734,Part A 3.4 &3.7
Are training Policy and programme for RCC staff available?
SAR 022 GM Doc 9734 Part
A 3.4
&3.7
Does the RCC maintain training records of its staff?
SAR 023 BCAR 12 2.3.4
Are the RCC personnel involved in conduct of radiotelephony communications proficient in English Language?
SAR 024 BCAR 12 2.1.3,
Has arrangements or procedures been made for the use of SAR units and other available facilities to assist any aircraft or its occupants who are or appear to be in a state of emergency?
SAR 025 BCAR 12 4.4
Has the SAR Organization ensured that SAR personnel regularly trained that appropriate SAR exercises are arranged?
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SAR 026 BCAR 12 4.4
Does the RCC Maintain records of SAR exercises and attend to identified deficiencies?
2. Procedures:
SAR 027 BCAR 12 4.2.1
Are there any detailed plans of operation in RCC for the conduct of SAR operations within SRR available?
SAR 028 GM Doc IAMSAR Vol-1
Is there a national SAR plan, which describes the roles of all government and non-government organizations which have resources that can support SAR?
SAR 029 BCAR 12 4.1.1
Does the RCC having readily available at all times up-to-date information concerning the following, in respect of its search and rescue region?
a) Search and Rescue units, alerting post.
b) Air Traffic Services units.
c) Means of communication that may be used in search and rescue operations.
d) Addresses and telephone numbers of all operators, or their designated representatives, engaged in operations in the region.
3. Working Environment:
SAR 030 BCAR 12 4.3.2
Has RCC been provided with required SAR facilities? like:
a)survival and rescue equipments;
b)signaling devices;
c)medical facilities/stores;
SAR 031 GM Doc IAMSAR, Vol-1
Are the following factors existing in RCC at an acceptable level as per the judgment of the inspectors?
a)Ambient Lighting
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b)Ambient Temperature
c)Noise Level
4. Equipments:
SAR 032 BCAR 12. 3.2.5,
Does the SAR Organization have a designated SAR point of contact for the receipt of COSPAS- SARSAT distress data?
SAR 033 GM Doc IAMSAR, Vol-1
Does the records of distress alert of COSPAS-SARSAT are maintained by RCC?
SAR 034 BCAR 12 2.4.1
Has RCC been provided with rapid and reliable means of communication? with:
i. Associate Air Traffic Services units;
ii. Search and Rescue units;
iii. Maritime RCC;
iv. Designated Met office;
SAR 035 GM Doc IAMSAR,
Vol-1
Whether the status on available communication link with the ATS units/SAR units checked and recorded at regular interval?
SAR 036 BCAR 12 3.1.1,
Has arrangement been made for Coordination of SAR organization with those of neighboring states?
SAR 037 GM Doc IAMSAR, Vol-1
Does the status on available communication link with adjacent RCC/SAR organization of neighboring states checked and recorded at regular interval?
SAR 038 GM Doc IAMSAR, Vol-1
Does the status on available communication link with meteorological watch office is checked and recorded at regular interval?
SAR 039 Has the RCC been provided with following equipment?
i. Emergency Distress Frequency 121.5 MHz,
123.1MHz for
communication on scene;
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ii. Official Cell No;
iii. Variable HF (Freq.2182KHz & 2187.5KHz etc) for long range Communication;
iv. Dedicated Telephone line;
v. Internal telephone line;
v i . Plotting Equipment;
vii. Computer Facilities so as to retrieve the display of information previously stored;
viii. Internet Facilities;
ix. Facilities for AFTN Messages.
SAR 040 Is there any technical library where the following documents like National Rules, Regulations, and ICAO documents related to SAR and operations are available? i.e.,
a. ICAO Annex 12,13,
b. Relevant ICAO IAMSAR Manuals;
c. BCAR 12;
d. AIP Bhutan;
e. ATS Manuals;
f. SAR Pamphlet;
g. Search and Rescue Manual;
h. Contact list/Action Flow Chart with telephone numbers;
i. Sunrise/Sunset Tables;
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j. Maps & Charts( Aeronautical, Topographical & Hydrographical) of different scale;
k. Log Book pertaining to RCC;
l. RCC and Rescue Units location map;
m. Emergency procedure.
6. Comments:
7. Signature of the Inspector(s) with date:
---------------------------------
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SAR Inspection Checklists Appendix 6B Page:162
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APPENDIX 6B: SAR INSPECTION CHECKLISTS (RSC) Station Inspected:
Inspection Reference No:
Date(s) of Inspection:
Time of Inspection(LT)
Name of Inspector(s)
Reference(Office Order)
The following abbreviations indicate observations as shown: S = Satisfactory; U = Unsatisfactory; N = Not Checked
Sl.No. References Descriptions Observations Comments
S U N
1. Personnel:
SAR 001 BCAR -12 2.5.1
Has the SAR Organization Established Rescue Sub-Centre in search and rescue region (SRR)?
SAR 002 BCAR 12 2.1.1
Has arrangement been made for manning Rescue Sub Centre properly round the clock (H24)? And do the RSC employ sufficient number of staff to do that.
SAR 003 BCAR 12 2.3.4
Has the Proficiency of Rescue Sub centre officers & staff in English language and radio telephony communications been checked?
SAR 004 BCAR 12 4.4
Are the duty officers/Staff of Rescue Sub Centre trained for conduct of SAR operations?
SAR 005 BCAR 12 4.2.1
Are detailed plans of operation in Rescue Sub Centre available for conduct of SAR within its SRR?
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SAR 006 BCAR 12 4.2.1,
Whether the Rescue Sub Centre personnel Having
knowledge of all parts of the
plans of operation?
SAR 007 GM Doc 9734 Part
A 3.7
Does the SAR Organization have training policy and programme for their Rescue Sub Centre Officers/Staff?
SAR 008 BCAR 12 4.4
Are the Rescue Sub Centre Personnel regularly trained and Appropriate SAR exercises (Desktop) arranged?
SAR 009 Are the officials of the Rescue Sub Centre familiar with the area of the responsibility?
SAR 010 GM Doc 9734Part A 3.4 & 3.7
Are job descriptions available for each of the technical officials/staff in Rescue Sub Centre?
SAR 011 Has job descriptions been duly approved?
SAR 012 GM Doc 9734Part A 3.4 &3.7
Are the Training records & files being maintained for Rescue Sub Centre officials/staff?
2. Equipment:
SAR 013 STD A12. 3.2.5,
Are means available to receive, COSOAS-SARSAT distress data?
SAR 014 STD A12 2.4.1
Has the Rescue Sub Centre been provided with rapid and reliable communication link? with,
1. Associate ATS units.
2. SAR/Rescue units.
3. Maritime RCC.
4. Designated Met. Office.
5. Alerting posts.
6. COSPAS-SARSAT MCC.
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SAR 015 Has the status on available communication link with the ATS units/SRU/Rescue Sub Centre been checked and recorded at regular interval?
3.
Procedure
SAR 016 Does the Rescue Sub Centre keep its RCC informed of its preparedness for SAR operation?
SAR 017 Is the coordination procedure between RCC and RSC available?
4. Working Environment
SAR 018 Has the Search and Rescue Sub Centre been provided with required SAR facilities/ equipment and Check and list the equipment like?
1. Survival and rescue equipment;
2. Signaling devices;
3. Medical stores;
5.
Documents
SAR 019 Is there any technical library in existence, where the following
documents like National Rules,
Regulations, and ICAO Documents
related to SAR operations are
available? i.e.,
a. ICAO Annex 12,13;
b. Relevant ICAO Manuals, IAMSAR Manuals;
c. BCAR 12;
d. AIP Bhutan;
e. ATS Manuals;
f. SAR Plan;
g. Search and Rescue Manual;
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h. Sunrise/sunset Tables;
i. Maps & Charts( Aeronautical, Topographical ,Hydrographical) of different scale;
j. Computer facilities so as to retrieve he display of information previously stored;
k. Log Book pertaining to Rescue unit;
l. RCC and Rescue Units location map;
m. Distress frequencies;
n. Plotting equipments;
6. Comments:
7. Signature of the Inspector(s) with date:
---------------------------------
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MAPS/CHART Inspection Checklists Appendix 7 Page:166
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APPENDIX 7. MAPS/CHART INSPECTION CHECKLIST
Unit(s) Inspected :
Date of Inspection :
Time of Inspection(LT):
Name of Inspector(s):
Following abbreviations indicate observations as shown: S= Satisfactory; U=Unsatisfactory; N=Not Checked. (If extra space is required for putting comments, go to para 6. Put the relevant para No. for the comments. Extra paper to be used, if required.)
SECTION-1
Ref No Area of Inspection Observation Comments
S U N
1. People/Personnel/Staffing:
1.1 How many Cartographic working personal are employed, has their job description been developed?
1.2 Are they all trained in Aviation Cartography?
1.3 Is there training policy, training program and training plan for Cartography personal?
1.4 Is there any method of keeping training record of the Cartographic working personal?
2. Procedures:
2.1 Whether the station has any technical library to keep the documents like National Rules, Regulations, ICAO documents and Manuals.
2.2 How the cartographic related work is doing in this airport without any working cartographic personal.
2.3 Whether there is proper system for retention of cartographic data in this airport.
2.4 Whether the Cartographic Officials regularly inspect the cartographic related work of this airport to update the maps/charts and related others.
2.5 What is the source of supplied raw data?
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2.6 Whether ATS section of the station maintain proper records of Cartographic data.
2.7 Whether the supplied raw data preserved properly in the station?
3. Operational/Availability & Data Standard:
3.1 Are all types of required chart of this airport available?
3.2 How the available charts are update on regular basis?
3.3 Is there any procedure of physical verification of data?
3.4 If applicable charts and maps are not available or available charts are not updated then how the service ensure related to safety concern?
SECTION-2
A Requirements for Availability Aeronautical Charts:
1
Mandatory
Charts
Aerodrome Obstacle Chart — ICAO Type A;
2 Precision Approach Terrain Chart — ICAO;
3 En-route Chart — ICAO;
4 Instrument Approach Chart — ICAO;
5 Aerodrome/Heliport Chart — ICAO;
6 World Aeronautical Chart —ICAO, 1:1 000 000;
7
Non
Mandatory Charts
Aerodrome Obstacle Chart — ICAO Type B;
8 Aerodrome Ground Movement Chart — ICAO;
9 Aircraft Parking/Docking Chart — ICAO;
10
Aeronautical Chart — ICAO 1:500 000/ Aeronautical Navigation
Chart — Small Scale;
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11 Plotting Chart — ICAO;
12 Conditio-
nally
required
charts
Area Chart — ICAO;
13 Standard Departure Chart — Instrument (SID)
14 Standard Arrival Chart — Instrument (STAR) — ICAO
15 Visual Approach Chart — ICAO
16 Joint Civil/Military Charts
17 Airport Grid Map 8 KM
18 Airport Grid Map 2 KM
19 Airport Location Map for Aerodrome Certification
B Maintenance of Charts:
1 Methods
C Revision/ Frequency of Revisions:
1 Aerodrome Obstacle Chart (Types A, B );
When Accumulation Of Hand
Amendments Justifies.
2 Precision Approach Terrain Chart;
When any Significant Change In Terrain, Profile Occurs.
3 En-route Chart;
28 Days (AIRAC Cycle Congested Areas), Multiples Of 12 Weeks (AIRAC Cycle-
Uncongested Areas).
4 Standard Departure Chart —Instrument (SID) Standard Arrival Chart — Instrument (STAR);
When a Significant Change Occurs But Not More Often Than 4 Weeks.
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5 Instrument Approach Chart;
When a Significant Change in Procedure
Occurs.
6 Visual Approach Chart;
When Accumulation Of Hand Amendments Justifies.
7 Aerodrome/Heliport Chart Aerodrome Ground Movement Chart Aerodrome Parking/Docking Chart;
When Accumulation Of Hand Amendments Justifies.
8 World Aeronautical Chart 1:1 000 000 Aeronautical Chart 1:500 000 Aeronautical Navigation Small Scale;
Base — 4 Years Aeronautical Information —1– 2 Years, In Congested Areas The Aeronautical Information May Be Revised More Frequently.
9 Plotting Chart Significant Change In Aeronautical Information.
D Preparation Of Specific Charts:
1 Scale
2 Marginal Note Layout
3 North Alignment
4 Projection
5 Titles
6 Symbol
7 Dates of Aeronautical Information
8 Units of Measurement
9 Spelling of Geographical Names
10 Abbreviation
11 Political Boundary
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12 Colors
13 Selection of Types
14 Culture
15 Topography
16 Prohibited, Restricted and Danger Areas
17 Air Traffic Service Airspaces
18 Magnetic Variation
19 Air Traffic Services Symbols
20 Radio Navigation Aids Symbols
21 Application of Radio Navigation Aids Symbols
22 Profile views
23 WGS-1984 Implementation
24 Coordinate System
25 Order of Accuracy (Horizontal/ Vertical) Annex 4,14,15
E Aerodrome Chart:
1 Coverage
2 Scale
3 Format
4 Title
5 Identification
6 Marginal note layout
7 Symbols
8 Units of measurement
9 Date of aeronautical information
10 Spelling of geographical names
11 Abbreviations
12 Colours
13 Typography
14 Culture and topography
15 Magnetic variation
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16 Aerodrome/heliport data
F Instrument Approach Chart (Doc 8697- 7.11 INSTRUMENT APPROACH CHART —
ICAO):
1 Coverage
2 Scale
3 Circle
4 Distance Scale
5 Format -210 × 148 Mm (8.27 × 5.82 In)
6 Projection-Conformal Projection On which a Straight Line Approximates A Great Circle Must Be Used. A Lambert Conic Conformal Projection.
7 Graduation Marks
8 Title
9 Identification
10 Marginal Note Layout
11 Symbols
12 Units Of Measurement
13 Date Of Validity Of Aeronautical Information
14 Spelling Of Geographical Names
15 Abbreviations
16 Political Boundaries
17 Colours
18 Typography
19 Cultural Information
20 Relief
21 Spot Elevations
22 Magnetic Variation
23 Bearings, Tracks And Radials
24 Bearings, Tracks And Radials Note
25 Aerodrome Elevation
26 Threshold Elevation Or, The Highest Elevation Of The Touchdown Zone
27 Topographic Information
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28 Obstacles
29 Vertical Datum
30 Prohibited, Restricted And Danger Areas
31 Radio Communication Facilities And Navigation Aids
32 IAF, IF, FAF, FAP, Map to Establish
G Comments
H Signature of Inspector(s) with date:
---------------------------------
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Safety Regulatory Audit/Inspection Observation Appendix 8 Page: 173
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APPENDIX 8. SAFETY REGULATORY AUDIT/INSPECTION
OBSERVATION (SAMPLE)
Observation No.:
Date:
Audited/Inspected Party (Name/Post of
Responsible Officer):
Observation and Recommendations:
Auditor/Inspector(s) (Name, Signature
and Date):
---------------------------------
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Safety Regulatory Audit/Inspection response to Observation
Appendix 9 Page: 174
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APPENDIX 9. SAFETY REGULATORY AUDIT/INSPECTION RESPONSE
TO OBSERVATION (SAMPLE)
Response No.:
Response to Observation No:
Date:
Action Taken/Planned:
Name/Post of the Responding Officer:
Signature and Date:
---------------------------------
Verification (by Regulatory Authority)/
Comment(s):
Auditor/Inspector(s) (Name, Signature
and Date):
---------------------------------
ANS Safety Oversight Manual
Safety Regulatory Audit/Inspection Request for Corrective Action
Appendix 10 Page: 175
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
APPENDIX 10. SAFETY REGULATORY AUDIT/INSPECTION REQUEST
FOR CORRECTIVE ACTION (RCA) (SAMPLE)
RCA No.:
Date:
Audited/Inspected Party:
Name/Post of Responsible Officer:
Non-Compliance Item:
Details of Non-Compliance:
Auditor/Inspector(s) (Name, Signature
and Date):
---------------------------------
ANS Safety Oversight Manual
Safety Regulatory Audit/Inspection Response to request for corrective action
Appendix 11 Page: 176
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
APPENDIX 11. SAFETY REGULATORY AUDIT/INSPECTION RESPONSE
TO REQUEST FOR CORRECTIVE ACTION
Response No.:
Responding to RCA No.: Dated:
Remedial Action(s): (Short-term Fix)
Corrective Action(s): (Long-term
Solution)
Action Due Date(s):
Name/Post of Responding Officer:
Signature:
---------------------------------
Date:
Verification/Comments (For use by
Regulatory Authority)
Auditor/Inspector (Name and Signature):
---------------------------------
Date:
ANS Safety Oversight Manual
ANSP Regulatory Audit/Inspection Safety Notification(SAN)
Appendix 12 Page: 177
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
APPENDIX 12. ANSP SAFETY REGULATORY AUDIT/INSPECTION
SAFETY NOTIFICATION(SAN)
SAN No.: Date:
Audited /Inspected Party:
Name/Post of Responsible
Officer:
Non-Compliance Item:
Document Reference:
Detail of Non-Compliance:
Action Due Date: (Immediate action required):
Auditor/Inspector(s) (Name & Signature):
---------------------------------
Date:
ANS Safety Oversight Manual
ANSP Regulatory Audit/Inspection Response to Safety Notification(SAN)
Appendix 13 Page: 178
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
APPENDIX 13. ANSP SAFETY REGULATORY AUDIT/INSPECTION
RESPONSE TO SAFETY NOTIFICATION(SAN)
Response No.:
Responding to SAN No.: Dated :
Remedial Action(s) (Short-term fix):
Corrective Action(s) (Long-term Solution):
Name/Post of Responding Officer:
Signature:
---------------------------------
Date:
Verification/Comments (For use by
Regulatory Office):
Auditor/Inspector(s) (Name & Signature):
---------------------------------
Date:
ANS Safety Oversight Manual
ANSP Regulatory Audit/Inspection Finding Form Appendix 14 Page: 179
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
APPENDIX 14. REGULATORY AUDIT/INSPECTION FINDING FROM
(SAMPLE)
1. File No. BCAA/FSR/ANS/______________________ Date:
2. Airport/Station audited/Inspected:
3. Date of audit/inspection:
4. Audit/Inspection No:
5. Field of audit/inspection:
6. Area of audit/inspection:
7. Sub-area:
8. Finding No.:
9. Doc Reference and detail of non-
compliance:
10. ANSP’s Corrective Action Plan: Immediate Short term Long term
11. Target date:
12. Signature with official seal of ANSP:
---------------------------------
Date:
13. ANS Inspector(s) response: Corrective action plan is approved as it is.
Corrective action plan to be completed by date.
14. Comment(s):
15. Auditor/Inspector(s) (Name and Signature):
---------------------------------
Date:
16. Completion/Progress Report by ANSP.
Comments: Revised Target Date:
Signature with official seal of ANSP:
---------------------------------
Date:
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17. Audit Follow-up: Finding is closed. Finding is not closed
Comments: Actual Date of Completion:
Inspector's Sign:
---------------------------------
Date:
If required, extra paper may be used.
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CAP Unacceptable letter Appendix 15 Page: 181
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APPENDIX 15. CAP UNACCEPTABLE LETTER (SAMPLE)
Date
Name/Designation of auditee
Address
Reference:
ATTENTION: NAME & TITLE
Dear SIR/MADAM:
A review of your proposed corrective action plan to the findings generated during the regulatory
Audit/inspection of NAME OF AUDITEE on DATE has been carried out by this office.
Attached is a copy of the corrective action forms with our response.
Each/some corrective action determined to be unacceptable and requires a new response. Please
submit your revised corrective action plan for these findings to the Audit/Inspection Manager
address noted below no later than DATE.
Responses that require changes or development of new/additional policy and procedures will
also require a completion date. This date can be discussed with the undersigned. Should you
require clarification or further information, please contact me on e-mail or telephone.
Yours truly,
Signature of Audit Manager with date,
e-mail and telephone number.
Enclosure:
ANS Safety Oversight Manual
Audit Close With Acceptable CAP Unacceptable Letter Appendix 16 Page: 182
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
APPENDIX 16. AUDIT CLOSE WITH ACCEPTABLE CAP LETTER
(SAMPLE)
DATE
NAME/DRSIGNATION OF AUDITEE
ADDRESS
Reference:
ATTENTION: NAME & TITLE
Dear SIR/MADAM:
Further to the BCAA regulatory audit/inspection of NAME OF AUDITEE on DATE, all
corrective action and follow-up in response to the findings is complete and the audit/inspection is
now closed.
I would like to take this opportunity to thank you and your staff for your co-operation during
this process.
Yours Sincerely,
SIGNATURE WITH DATE
Convening Authority
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CAP Acceptable Letter Appendix 17 Page: 183
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
APPENDIX 17. CAP ACCEPTABLE LETTER (SAMPLE)
DATE
NAME/DRSIGNATION OF AUDITEE
ADDRESS
Reference:
ATTENTION: NAME & TITLE
Dear SIR/MADAM:
Further to the BCAA regulatory audit/inspection of NAME OF AUDITEE on DATE, your
corrective action plan in response to the audit/inspection findings has been received and
accepted.
CAAB regulatory authority will continue to monitor the progress of your corrective action plan by
completing an ADMINISTRATIVE OR ON-SITE follow-up. The ADMINISTRATIVE OR ON-
SITE follow-up will ensure that your proposed corrective action plan has addressed all
audit/inspection findings. I will be in contact with you to discuss the follow-up in more detail.
Should you require clarification or further information, please contact me on e-mail or
telephone.
Signature of Audit Manager with date e-
mail and telephone number.
Enclosure:
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Audit Close No Findings Letter Appendix 18 Page: 184
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
APPENDIX 18. AUDIT CLOSE NO FINDINGS LETTER (SAMPLE)
DATE
NAME/DRSIGNATION OF AUDITEE
ADDRESS
Reference:
ATTENTION: NAME & TITLE
Dear SIR/MADAM:
Further to the BCAA regulatory audit/inspection of NAMEOF THE AUDITEE on DATE, all
areas observed met BCAA regulatory audit/inspection requirements and the audit/inspection is
now closed.
I would like to take this opportunity to thank you and your staff for your co-operation during
this process.
Yours truly,
SIGNATURE WITH DATE
Convening Authority
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Parallel Report Appendix 19 Page: 185
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APPENDIX 19. PARALLEL REPORT (SAMPLE)
1. File No. BCAA/FSR/ANS/………….. Date: …………………
2. Airport/ Station audited/ inspected:
3. Date of Audit:
4. Audit/Inspection No.
5. Field of Audit/Inspection:
6. Area of Audit/Inspection:
7. Sub-area:
8. Finding No:
9. Doc Ref. and Details of Deficiencies/Misapplication/Non-conformance:
…………………………………………………..
Signature & Name of the Auditor/Inspector & Date
10. Assignment of responsibility for response and follow-up (when applicable): Person(s)
detailed:
Task assigned:
Target date of completion:
……………………………………………………
Signature with official seal of D/FSR/D-ANS &
Date
11. Completion/Progress Report by the responsible officer:
Completed
Comments: Partially completed
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Revised Target Date Signature with official seal of the responsible officer
………………………..
……………………………………............
12. Audit Follow-up: Finding is closed. Finding is not closed
Comments:
Actual date of completion Signature of the Auditor/Inspector &Date ----------------------------------- --------------------------------------------------------- Use overleaf of the Form or extra paper, if required
ANS Safety Oversight Manual
Inspector's OJT Report Appendix 20 Page: 187
Third Edition Revision 02 Bhutan Civil Aviation Authority Jan 2018
APPENDIX 20. INSPECTOR'S OJT REPORT
1. Inspector information
Name Division Air Navigation and Aerodrome
Position Section Air Navigation Services
2. On the Job Training
Description of Subject Matter/
Skills to be acquired
Date of Completion
Remarks Level I
(Knowledge)
Level II
(Demonstration)
Level III
(Performance)
Observation of Auditing/Inspection
demonstration by OJT Instructor
Performing a mock-up audit/inspection
Preparation
Performance
Documentation
3. Certification
a) By appending my signature, I certify that the trainee has completed the specified OJT documented above and he/she is competent to perform the task
without supervision.
……………………….. ………………………..
Signature of the OJT Instructor Date
b) I hereby confirm that I have completed the specified OJT documented above with the OJT Instructor.
……………………….. ………………………..
Signature of the head of the section Date